Surelock Technology Jobs in Usa

7,505 positions found — Page 7

CMBD Configuration Manager
Salary not disclosed
Denver 6 days ago
Link Technologies ( ), a Las Vegas-based IT consulting firm, is currently seeking a CMDB Configuration Manager to join our team.

JOB SUMMARY This role oversees asset and CI lifecycle in ServiceNow CMDB ensuring data is complete, accurate, compliant, and service-aware for reliable reporting and operational decisions.

This position monitors CI data quality, manages integrations and reconciliation, and partners with TAM, procurement, and operations to ensure assets are accurately tracked and aligned with standards and regulations.

REQUIRED QUALIFICATIONS Bachelor's degree in information technology, computer science, business administration, or related field, or equivalent professional experience.

Demonstrated experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health.

Hands‑on experience with ServiceNow Integration Hub, data streams, ETL processes, and third‑party data sources.

Strong understanding of asset and CI alignment including the relationship between asset records and their corresponding configuration Items.

Solid knowledge of framework knowledge, particularly ITIL v4 practices related to service configuration management and asset management.

PREFERRED QUALIFICATIONS Certifications: ITIL v4 Foundation; ServiceNow Certified Implementation Specialist in Hardware Asset Management or Discovery.

Experience with ServiceNow HAM Professional and advanced CSDM implementations.

Proven experience managing large‑scale hardware environments with 10,000 configuration Items.

Proficiency with ServiceNow Performance Analytics, Power BI, or advanced Excel for reporting and analysis.

Familiarity with regulatory and compliance frameworks such as SOX, HIPAA, or NIST as they relate to asset and configuration management.

RESPONSIBILITIES CMDB Data Quality and Health Monitor and report on the accuracy, integrity, and compliance of CI data within the ServiceNow CMDB.

Monitor CMDB Health metrics (Completeness, Correctness, and Compliance) and proactively remediate data quality issues.

Lead regular audits and reconciliations of assets and CIs using ServiceNow CMDB Health, Data Manager, and Attestation tools.

Investigate stale discovery or integration records to determine decommissioned or improperly retired assets.

Asset and CI Lifecycle Management Audit the end‑to‑end lifecycle of assets and their corresponding Configuration Items, from intake through retirement.

Ensure continuous alignment and synchronization between Asset and CI records.

Resolve mismatches in state, substate, ownership, and location between asset and CI records.

Ensure proper retirement and disposal tracking is occurring in alignment with governance and compliance requirements.

Integration and Reconciliation Governance Oversee the technical health of CMDB data integrations leveraging ServiceNow IntegrationHub.

Monitor and troubleshoot ETL processes to ensure accurate ingestion of third‑party data o sources.

Assist with review and remediation of Identification and Reconciliation Engine errors to resolve data conflicts and prevent duplicate CI creation.

Partner with integration owners to enforce data standards and reconciliation rules.

CSDM and Relationship Governance Document and enforce hardware configuration standards aligned with the ServiceNow Common Service Data Model.

Where defined, ensure accurate asset‑to‑service relationships and dependency mappings for servers, network devices, and storage components.

Perform spot checks and targeted reviews to validate CI relationships supporting reliable service impact analysis.

Stakeholder Collaboration Partner with technology asset management, procurement, operations, and facilities teams to align asset intake, refresh cycles, and lifecycle processes.

Coordinate with stakeholders to ensure CMDB standards are followed during acquisitions, changes, and decommissioning activities.

Serve as a subject‑matter expert for CMDB data governance and best practices.

Reporting, Enablement, and Continuous Improvement Generate and distribute asset and CMDB reports to support operational, financial, and compliance decision‑making.

Train and guide IT staff and stakeholders on CMDB procedures, data quality expectations, and configuration management best practices.

Stay current with industry trends, ServiceNow platform enhancements, and emerging configuration management practices.

Link Technologies is an equal opportunity employer.

All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Not Specified
MuleSoft Integration Manager
Salary not disclosed
Sandy Springs 6 days ago
MuleSoft Integration Manager Career Opportunity The MuleSoft Integration Manager is responsible for overseeing the integration of various systems and applications using MuleSoft technology.

MuleSoft Integration Manager Role and Responsibilities Project Management: Manage project timelines, resources, and deliverables to ensure successful integration solutions.

Team Coordination: Lead and coordinate cross-functional teams to align integration efforts with business objectives.

Technical Oversight: Design and develop integration solutions using MuleSoft, including APIs and event-driven architectures.

Performance Monitoring: Monitor system performance and troubleshoot integration issues to maintain operational efficiency.

Stakeholder Collaboration: Work closely with IT and business leaders to ensure integration capabilities meet strategic goals.

Compliance and Security: Ensure all integration processes comply with data privacy, security, and regulatory standards.

This role requires strong technical skills in MuleSoft, excellent project management capabilities, and the ability to communicate effectively with various stakeholders.

Experience in leading integration projects is essential.

MuleSoft Integration Manager Required Skills and Qualifications 5+ Years of Hands on MuleSoft Experience.

API Management: Proficiency in designing, deploying, and managing APIs effectively.

Integration Techniques: Strong understanding of various integration patterns and methodologies.

Data Mapping: Ability to transform and map data between different systems.

Enterprise Application Connectivity: Knowledge of connecting various enterprise applications seamlessly.

Project Management: Skills in managing projects, timelines, and team collaboration.

Problem-Solving: Strong analytical skills to troubleshoot and resolve integration issues.

Communication: Effective communication skills for stakeholder engagement and team coordination.

Technical Proficiency: Familiarity with MuleSoft tools and technologies, including Anypoint Platform.

Excellent understanding of ITIL Best Practices, Including Change, Incident, and Problem Management.

Ability to travel up to 10% as required by business needs.

#RT #DICEJOBS
Not Specified
QA Tester - Franklin TN
Salary not disclosed
Franklin 3 days ago
QA Tester
- Franklin TN The Quality Analyst (QA) Tester upholds quality assurance standards and measures for the Health Information Interoperability team.

The QA Tester gathers and analyzes data in support of business cases, proposed projects, and systems requirements, enhancements, and will plan and support direct supervisor in executing, training, and supporting the team.

This will include writing test plans and scripts for tracking defects and fixes in product development, software application development, writing test plans and scripts for application development, information systems, and operations systems.

The QA Tester exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives.

The QA Tester uses deep professional knowledge and acumen to advise functional leaders.

The QA Tester focuses on providing thought leadership within Information Management but works on broader projects, which require understanding of wider business.

Duties
* Define test process including required test activities, deliverables and test schedule.

Understand how changes impact work upstream and downstream including various back end and front-end architectural modules Responsible for developing smoke, functional and regression test suites for GUI Front End, and Database backend Document, maintain, and monitor software problems Recommend strategies and methods to improve test plans and test processes As a member of the scrum team, closely interact with both onsite and offshore team members.

The onsite and offshore interactions include scrum team members (Scrum masters, developers, Product Owners and QA at onsite and offshore) Define test data conditions and partners and works closely with Data team to obtain the data.

Actively participate in all phases of testing (In sprint functional testing, integration testing and regression) Business requirement analysis, test design, defect logging and tracking Actively engage in defect reporting and triaging Adheres to the organization's Quality Engineering best practices Skills: Minimum of 5-7 years QA experience 2+ years of Software Quality Assurance experience on enterprise level applications Experience in writing intermediate to complex SQL queries, ability to determine the types of testing that must be conducted (i.e., data validation, regression, etc.), including evaluating the testability of requirements and create a comprehensive test plan that supports the business and technological solutions being delivered.

Extensive exposure to Back-end/ETL testing with high-level of SQL skills is required.

Experience in API Testing Experience with streaming technologies such as Kafka Exposure to large data sets and understand Data Quality Framework Knowledge of cloud technologies (Azure preferred) Familiarity with at least one of the following languages: C# preferred; Java, Python, or JavaScript accepted Experience in Design, development and implementation of QA strategy Must have broad knowledge experience with testing and modeling tools, and change management and test case generation techniques Experience with test management and defect tracking tools Ability to collaborate with a team of Business Analysts, Systems Analysts, Project Managers and Application Developers in various locations to test configuration of business requirements Knowledge and experience in data masking methodologies
- Familiar with Meta Data Management tools a plus Exposure to Automation Testing and technologies a plus Ability to handle multiple competing priorities in a fast-paced environment Adaptable and flexible to business demands Well-developed problem solving and analytical skills Excellent interpersonal communication skills
Not Specified
Linux Cloud Engineer
🏢 Open Systems Technologies
Salary not disclosed
Charlotte 3 days ago
A financial firm is looking for a Linux Cloud Engineer w/Openshift / AKS to join their team in Charlotte, NC.

Compensation: $150-195k Responsibilities: • Design, deploy, and manage container orchestration platforms using OpenShift and AKS.

• Administer and optimize Linux-based systems in hybrid and multi-cloud environments.

• Automate infrastructure provisioning and configuration using Ansible Automation Platform.

• Develop and maintain Infrastructure as Code (IaC) using Terraform, Helm, and GitOps workflows.

• Collaborate with DevOps and application teams to implement CI/CD pipelines and DevSecOps practices.

• Monitor system performance, troubleshoot issues, and ensure high availability and disaster recovery.

• Implement security best practices for containerized workloads and cloud environments.

• Provide technical leadership and mentorship to junior engineers.

• Stay current with emerging technologies and contribute to strategic cloud initiatives.

• Assist with migrations to cloud, ensuring best practices are followed and architecture is compliant with company standards.

Qualifications: Required: • Bachelor's degree in computer science, Engineering, or related field (or equivalent experience).

• 5+ years of professional experience in Linux system administration and cloud engineering.

• 3+ years of hands-on experience with OpenShift and AKS in production environments.

• Strong proficiency in scripting languages (e.g., Bash, Python).

• Experience with CI/CD tools (e.g., Jenkins, GitLab CI, ArgoCD).

• Deep understanding of Kubernetes architecture, networking, and security.

• Familiarity with cloud platforms (Azure, AWS, GCP) and hybrid cloud strategies.

• Knowledge of monitoring and logging tools (Prometheus, Grafana, ELK stack).

• Excellent problem-solving and communication skills.

• Linux Administration: Deep expertise in RHEL environment.

• Container Platforms: 3+ years of hands-on experience with OpenShift and AKS.

• Automation: Proficiency with Ansible, Ansible Tower/AAP, and scripting (Bash, Python).

• Infrastructure as Code: Experience with Terraform, Helm, and GitOps tools (e.g., ArgoCD, Flux).

• CI/CD: Familiarity with Jenkins, GitLab CI, Azure DevOps, or similar tools.

• Cloud Platforms: Strong knowledge of Azure, with exposure to AWS or GCP a plus.

• Monitoring & Logging: Experience with Prometheus, Grafana, ELK/EFK, and Azure Monitor.

• Security: Understanding of container security, RBAC, network policies, and compliance frameworks.

• Networking: Solid grasp of Kubernetes networking, service mesh (e.g., Istio), and ingress controllers.

Preferred: • Red Hat Certified Specialist in OpenShift Administration.

• Microsoft Certified: Azure Kubernetes Service Specialist.

• Experience with service mesh technologies (e.g., Istio, Linkerd).

• Experience in regulated industries (e.g., finance, healthcare) is a plus.
Not Specified
Lead, Technical Writer
Salary not disclosed
Waco, Texas 3 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.

Our employees are unified in a shared dedication to our customers' mission and quest for professional growth.

L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.

Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech.

With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead, Technical Writing Job Code: 33372 Job Location: Waco, TX (On-Site) Job Schedule: 1st Shift 9/80Job Description: The Senior Specialist, Technical Writer will be responsible for gathering, composing, and editing technical information to prepare flight manuals, maintenance manuals, and other technical documentation for our warfighters.

The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.

Essential Functions:
* Communicate with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures.
* Collaborate with engineers, designers, and other stakeholders to gather information and understand technical specifications and requirements.
* Compile and structure researched technical information for development of documentation.

Including understanding engineering principles, reading schematics and/or wiring diagrams.
* Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.
* Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand.
* Ensure that all documentation adheres to industry standards and best practices, as well as relevant DoD and FAA regulations and guidelines (including ATA100, ATA iSpec 2200, MIL-PRF-38807C, Mil-STD-2361C, MIL-STD-37874, etc.).
* Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.
* May manage projects or processes with general supervision.
* Recommends enhancements to systems and processes.
* Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.
* Proficiency in using Adobe Acrobat, FrameMaker and Microsoft Office.
* Strong working knowledge of ATA100, ATA iSpec 2200, MIL-PRF-38807C, MIL-STD-2361C and MIL-STD-37874.

S1000D.
* Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.
* Strong attention to detail and a commitment to producing high-quality work.
* Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.
* A proactive and self-motivated approach to work, with the ability to work independently and take initiative.
* Other duties as assigned by Supervisor.
* Qualifications:
* Bachelor's Degree with nine (9) years of prior technical writing experience.
* Graduate Degree with seven (7) years of prior technical writing experience.
* In lieu of a degree, a minimum of thirteen (13) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry .
* Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.
* Must have Active Secret Clearance at the time of hire.Preferred Additional Skills:
* End User experience in the Military/DoD industry.#LI-AM2 L3Harris Technologies is proud to be an Equal Opportunity Employer.

L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.

All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.

L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance.

Security clearances may only be granted to U.S.

citizens.

In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer.

Please click here for the E-Verify Poster in English or Spanish.

For information regarding your Right To Work, please click here for English or Spanish.
Not Specified
Software Programmers
✦ New
🏢 L3Harris Technologies
Salary not disclosed
Winter Beach, FL 1 day ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
L3Harris Engineering & Program Finance Hiring Event for Cleared Talent in Melbourne, Florida.
 
Join our team that's not merely aiming for the stars — we're actively sculpting the future of space, cyber, air, and sea technology! Our expanding teams in Software Engineering, Systems Engineering, Integration and Test, Network Planning, and Program Finance are dedicated to influencing the trajectory of these critical domains. We engage with every product and service provided, fostering a vibrant and welcoming atmosphere that harnesses problem-solving skills, creativity, and data analytics to confront the industry's most thrilling challenges, all while contributing to the security of our nation.
 
Please note, this event is not for recent or new college graduates.
 
Software Engineers
Network Planning Engineers
Minimum of a Bachelor’s degree 3+ years experience in your field OR an additional 4 years in lieu of a degree (we have senior level roles as well that require 12+ years experienced with a Bachelor’s degree)
An active DoD Security Clearance or ability to obtain one which requires US Citizenship and a detailed background investigation
Innovative Projects: Global Impact: Work on projects with far-reaching global influence.
~ Receive robust compensation, flexible work arrangements, and a full spectrum of benefits.
~ Click 'APPLY NOW' to register for this event. Should we have opportunities that align with your background we’ll send you an invite with details about the event.
 
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .
permanent
Systems Engineering with Security Clearance
✦ New
🏢 L3Harris Technologies
Salary not disclosed
Palm Bay, FL 1 day ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
L3Harris Engineering & Program Finance Hiring Event for Cleared Talent in Melbourne, Florida.
 
Join our team that's not merely aiming for the stars — we're actively sculpting the future of space, cyber, air, and sea technology! Our expanding teams in Software Engineering, Systems Engineering, Integration and Test, Network Planning, and Program Finance are dedicated to influencing the trajectory of these critical domains. We engage with every product and service provided, fostering a vibrant and welcoming atmosphere that harnesses problem-solving skills, creativity, and data analytics to confront the industry's most thrilling challenges, all while contributing to the security of our nation.
 
Please note, this event is not for recent or new college graduates.
 
Software Engineers
Network Planning Engineers
Minimum of a Bachelor’s degree 3+ years experience in your field OR an additional 4 years in lieu of a degree (we have senior level roles as well that require 12+ years experienced with a Bachelor’s degree)
An active DoD Security Clearance or ability to obtain one which requires US Citizenship and a detailed background investigation
Innovative Projects: Global Impact: Work on projects with far-reaching global influence.
~ Receive robust compensation, flexible work arrangements, and a full spectrum of benefits.
~ Click 'APPLY NOW' to register for this event. Should we have opportunities that align with your background we’ll send you an invite with details about the event.
 
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .
permanent
Medical Systems Engineering Tech I
✦ New
🏢 L3Harris Technologies
Salary not disclosed
Palm Bay, FL 1 day ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
L3Harris Engineering & Program Finance Hiring Event for Cleared Talent in Melbourne, Florida.
 
Join our team that's not merely aiming for the stars — we're actively sculpting the future of space, cyber, air, and sea technology! Our expanding teams in Software Engineering, Systems Engineering, Integration and Test, Network Planning, and Program Finance are dedicated to influencing the trajectory of these critical domains. We engage with every product and service provided, fostering a vibrant and welcoming atmosphere that harnesses problem-solving skills, creativity, and data analytics to confront the industry's most thrilling challenges, all while contributing to the security of our nation.
 
Please note, this event is not for recent or new college graduates.
 
Software Engineers
Network Planning Engineers
Minimum of a Bachelor’s degree 3+ years experience in your field OR an additional 4 years in lieu of a degree (we have senior level roles as well that require 12+ years experienced with a Bachelor’s degree)
An active DoD Security Clearance or ability to obtain one which requires US Citizenship and a detailed background investigation
Innovative Projects: Global Impact: Work on projects with far-reaching global influence.
~ Receive robust compensation, flexible work arrangements, and a full spectrum of benefits.
~ Click 'APPLY NOW' to register for this event. Should we have opportunities that align with your background we’ll send you an invite with details about the event.
 
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish . For information regarding your Right To Work, please click here for English or Spanish .
permanent
Senior Product Manager-Smart Marketing
Salary not disclosed
Arlington, TX 3 days ago

ikon Technologies is an innovative solutions provider for the automobile industry. We strive to be the trusted partner of franchise dealers by providing reliable, user-friendly, connected car applications and services to help save time, enhance profit, and build lasting relationships with customers. Our commitment to provide the unwavering support and the highest quality solutions on the market which sets us apart.



Ikon Technologies is seeking a Technical Product Manager to lead our B2B2C AI-driven platform, Smart Marketing — a multi-tenant messaging and lifecycle engagement system serving hundreds of independently operated dealerships.


This is not a traditional marketing role. This is a platform ownership role responsible for building and scaling messaging infrastructure across SMS, Apple Business Messages, in-app channels (mobile and web), lifecycle automation, and retention-based offers.

The ideal candidate has experience building SaaS platforms in multi-tenant environments and can translate messaging systems, automation workflows, APIs, and compliance requirements into scalable product architecture that drives measurable revenue impact.



Responsibilities


  • Own and execute the product roadmap for Smart Marketing, aligning platform capabilities with company growth objectives
  • Design and scale messaging orchestration across SMS, Apple Business Messages, and in-app communication channels
  • Partner with engineering to define APIs, event-driven triggers, data pipelines, and multi-tenant configuration frameworks
  • Implement opt-in governance, suppression logic, and compliance controls (including TCPA and channel-level consent)
  • Build and manage a structured Template Library for dealership lifecycle communications, including service reminders, OEM maintenance triggers, appointment confirmations, offers, warranty notifications, and post-service follow-ups
  • Convert high-performing campaigns into reusable, scalable system templates with governance standards
  • Drive measurable improvements across the retention funnel (Response → Appointment → Service Completion → RO Revenue)
  • Define experimentation frameworks, A/B testing protocols, and performance dashboards to optimize conversion and retention
  • Partner cross-functionally with finance, operations, engineering, legal, and design teams to align messaging strategy with scheduling, loyalty, and service workflows
  • Lead product readiness and expansion of Apple Business Messages and additional strategic communication channels



Qualifications


  • 5–8+ years of Product Management experience within SaaS, platform, or lifecycle engagement environments
  • Proven experience building messaging, CRM, notification, or automation-based systems
  • Strong systems thinking across APIs, automation workflows, event-driven architecture, and data modeling
  • Experience operating in multi-tenant or B2B2C product environments
  • Strong analytical mindset with experience in funnel metrics, experimentation, retention analytics, and performance measurement
  • Demonstrated ability to lead cross-functional execution across engineering, design, data, compliance, and operations
  • Experience with messaging platforms such as Apple Business Messages, Twilio, RCS, WhatsApp, or similar is preferred
  • Experience in automotive, fintech, regulated communications, or high-compliance environments is a plus
Not Specified
Administrative Assistant
Salary not disclosed
Syracuse, NY 3 days ago

Usherwood Office Technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.


We are currently looking to hire an Administrative Sales Support Specialist to work from Usherwood’s HQ in Syracuse, NY. This is an excellent entry‑level opportunity for someone looking to begin or grow a career in sales support, customer service, or business operations. This role works closely with our sales team and internal partners to help keep client orders and agreements moving smoothly.


Key Responsibilities

  • Process sales orders, ensuring required details are complete, accurate, and submitted on time
  • Assist sales professionals with day‑to‑day requests so they can spend more time with clients and prospects
  • Respond to requests promptly and provide helpful, easy‑to‑understand explanations with support from your team
  • Support lease approvals, upgrade quotes, and other pre‑sales activities with guidance and training
  • Work with pricing and sales teams to help move special pricing requests forward
  • Learn and help reinforce required agreement paperwork across all Usherwood offerings
  • Perform an initial review of new client agreements to ensure information is complete (training provided)
  • Partner with sales professionals and clients to correct or clarify agreements after submission
  • Take ownership of assigned client transactions from submission through delivery or project completion, with team support


Skills & Qualifications

  • Strong communication skills and a positive, team‑oriented attitude
  • Willingness to learn new systems, processes, and products
  • Basic organizational skills with the ability to manage multiple tasks
  • Comfort working in a fast‑paced, collaborative environment
  • Previous administrative, customer service, or sales support experience is helpful but not required


What We Offer


  • Compensation: Competitive base salary with quarterly bonus opportunity.
  • 4 weeks PTO!!!
  • Benefits: Comprehensive health, dental, and vision insurance, 401K with company match, PTO / Holidays, and much more.
  • Culture: Join a team that values growth, innovation, and world class service.
  • Career Development: Excellent training where you’ll be working alongside industry experts and leaders committed to your success.



Equal Opportunity Employer:

At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!

Not Specified
React Front-End Developer
Salary not disclosed
Chicago, IL 3 days ago
Job Title: React Front-End Developer

Location: Chicago, IL (3 Days onsite a week)

Duration: 9+ Months

Job Summary:

We are seeking a skilled React Front-End Developer with expertise in React, TypeScript, Redux, Redux Toolkit (RTK), UI/UX standards, and micro front-end development. The ideal candidate will be responsible for developing and maintaining scalable, efficient, and user-friendly web applications. Your role will involve collaborating with cross-functional teams to deliver high-quality front-end solutions, ensuring seamless integration with back-end services, and contributing to the continuous improvement of our development processes.

Experience Level: 5-8 yrs

Key Responsibilities:

Front-End Development: Develop, test, and maintain responsive web applications using React, TypeScript, and Redux.

State Management: Implement robust state management solutions using Redux and Redux Toolkit (RTK), ensuring efficient data flow and performance optimization.

UI/UX Integration: Collaborate with UI/UX designers to translate design wireframes into high-quality code, adhering to modern UI/UX standards and best practices.

Micro Front-End Development: Design and implement micro front-end architectures, enabling modular and independent development of application features.

Performance Optimization: Optimize front-end performance by analyzing and improving page load times, reducing rendering times, and ensuring a smooth user experience.

Code Quality: Write clean, maintainable, and well-documented code. Conduct code reviews to ensure adherence to coding standards and best practices.

Collaboration: Work closely with back-end developers, product managers, and other stakeholders to ensure seamless integration of front-end and back-end functionalities.

Testing: Implement and maintain unit tests, integration tests, and end-to-end tests to ensure the stability and reliability of the application.

Continuous Improvement: Stay updated with the latest industry trends, tools, and technologies. Propose and implement improvements to the development process.

Required Skills and Qualifications:

Experience: 5+ yrs of experience in front-end development, particularly with React, Redux and TypeScript.

Technical Skills:

Strong proficiency in React.js and TypeScript.

In-depth knowledge of Redux and Redux Toolkit (RTK) for state management.

Experience with micro front-end architecture and its implementation.

Familiarity with UI/UX design principles and the ability to implement them effectively.

Proficiency in HTML5, CSS3, and JavaScript (ES6+).

Experience with RESTful APIs and integration with front-end applications.

Knowledge of version control systems like Git, NodeJs and package managers like npm or yarn

Soft Skills:

Strong problem-solving skills and attention to detail.

Excellent communication and collaboration abilities.

Ability to work in an agile development environment.

Eagerness to learn and adapt to new technologies and methodologies.

Preferred Qualifications:

Experience with other front-end frameworks and libraries (e.g., React, Angular, Vue.js).

Familiarity with testing frameworks like Jest, Enzyme, or Cypress.

Knowledge of CI/CD pipelines and deployment processes.

Understanding of web accessibility standards.

Experience with server-side rendering (SSR) and static site generation (SSG).

Education:

Masters or Bachelor's degree in Computer Science, Engineering, or a related field. [Optional: Relevant work experience can be substituted for a degree.
Not Specified
Data Analyst/Scientist
🏢 Spectraforce Technologies
Salary not disclosed
Schaumburg, IL 3 days ago

Job Title: Data Analyst/Scientist

Duration: 12 months | Temporary to Hire

Location: Elgin, IL 60196

Worksite: Remote | 8:00 AM - 05:00 PM

Note: Preferred candidate will reside in Northern IL, but position is open to remote work in any US state (CST time zone).



Department Description

A world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.

As a part of the Data Analytics team within the North America - Project Management Office (NA-PMO), you will be partnering with the Clients field organizations, finance, and Information Technology (IT) teams to initiate and support data-informed decision making in the underlying business.

Job Description

Responsibilities:


  • Develop reports and dashboard to support various stakeholders such as finance, Procurement, IT and Sales
  • Dashboard creation / visualization using Tableau, with Data extracted from Amazon Redshift and Snowflake.
  • Perform predictive modeling and forecasting using Python, R and Tableau
  • Design, extract and integrate data components from multiple sources, such as Amazon Redshift, Salesforce, Snowflake
  • Design, develop, test, and maintain Google App Script projects for various applications within Google Workspace (Docs, Sheets, Forms, etc.)
  • Driving and tracking the adoption of dashboards and reports to measure success; iterate as needed
  • Detailed data validation to ensure directional accuracy
  • Server license management and data access enablement as well as data visualization support
  • Manage, update and document processes, websites, and training documentation.
  • Drive the development of and deliver training on data sources/tools to enhance the end users' ability to analyze the business
  • Ensure the delivery of complex data required to support the needs of predictive Modeling and Analytics
  • Perform rigorous testing and post-validation publishing of reports


Basic Requirements


  • Bachelor's Degree (Computer Science, Math, or Statistics) or equivalent
  • 3+ years of data analytics and reporting experience


Required Skills:


  • Excellent data visualization skills
  • Solid experience in creating dashboard reporting in Tableau is a must for this position
  • Hand-on experience with Tableau, SQL, Salesforce, Python, R, Google App Script, HTML and Power BI are required for this role
  • Proficient in Microsoft Excel, Google Sheets and Access. Experience with designing, configuring, automating custom reports within these programs.
  • Thorough understanding of data modeling and Extract, Transform, Load (ETL) processes.


Additional Preferred skills


  • Experience with Smartsheet development.
  • Excellent oral and written communication skills.
  • Extremely detail-oriented and organized with a high level of commitment and follow-through.
  • Ability to manage multiple priorities in a fast-paced, ever-changing environment.
  • A motivated self-starter who can work both autonomously and collaboratively.
  • Exceptional problem solving, critical thinking, and project management skills with the capacity and anticipation to adjust based on shifting deadlines and moving priorities.




Not Specified
System Support Analyst
🏢 Spectraforce Technologies
Salary not disclosed
Columbia, SC 3 days ago
Role Name: System Support Analyst

Location: Columbia, SC

Work Environment: Partial Onsite (3 Days in Office a week and as needed)

Schedule: M-F 4pm to midnight shift, or a 6am-4pm 4 on/ 4off schedule which works weekends and holidays.

Contract length: 12 months (Contract to Hire)

Interviews: In Person or Remote

C2 Clearance eligibility required

Job Summary:

Duties:


  • Make recommendations to management to adjust system performance parameters.
  • Delegate problem resolution to other team members and conduct follow-up.
  • 30% Provide enhancement recommendations based on long-term IT organization strategy.
  • Analyze new/revised processes/change requests from the maintainer.
  • Collaborate with various internal groups and external vendors to ensure all specifications are met and problems are resolved as they arise.
  • 30% Participate in the development of custom integration solutions.
  • Review and research issues reported from external/internal customers.
  • Evaluate interrelationships in projects to determine how changes/installations of one program will affect others.
  • 25% Participate in work sessions and walkthroughs for quality and production implementations, releases, data conversion projects and/or disaster recovery exercises.
  • Attend implementation meetings to determine impact to system availability and assignment of team resources for these implementations.
  • 10% Work closely with team members to understand business requirements that drive the analysis and design of quality technical solutions.
  • Act as an internal consultant, advocate, mentor, and change agent.
  • Answer questions and/or provide training for the Production Support team on current system.
  • 5% Perform installations, configuration, analysis, scheduling and tuning on complex projects.
  • Ensure Production and Test environments are up and functioning properly.
  • Perform corrective actions whenever possible to fix applications that end abnormally.


Day To Day:


  • Typical day will be to monitor batch job cycles and engage in troubleshooting if one of those jobs goes down, which would involve reaching out to App Dev or Tech Support at times for help.
  • In addition, monitoring jobs for performance issues and engaging if a job is running long or not getting CPU.


Work Environment:


  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  • Customer-focused, project-oriented applications support environment.


The Team:


  • Group Name: ASTRO-Application Stability Tools and Resiliency Operations


Team Name:


  • SPARC-Support services for Pre-production Applications and Recovery, they have an 8 person team that they will interact heavily with, along with interacting with App Dev and Tech Support on call.
  • This team has a lot of experience and works very well together. Client has been a very successful company for many years and has a strong culture of teamwork. For someone who performs well, consideration for conversion to FTE is an option.


Job Requirements:

Required Skills and Abilities:


  • Comprehends data storage techniques, database philosophy, database management, and complex programming techniques.
  • In-depth understanding of the requirements for maintaining production systems and the effect of program changes.
  • Understands how to use structured techniques in new program development.
  • Comprehensive understanding of development, quality assurance, and integration methodologies.
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and as part of a team.
  • Pays attention to detail.


Required Technologies:


  • Batch Mainframe knowledge, JCL, Zeke Scheduling, TSO


Nice To Have:

MQ, CICS, DB2, IMS Database, ServiceNow Soft

Required Work Experience:


  • 6 years of technical experience with systems analysis, design, and/or programming experience or other job related IT experience.


Required Education:


  • Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree.


Required Software and Tools:


  • In-depth knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.


Skills:


  • Communication skills are important as they will work with on-call resources from App Dev and Tech Support and will rely on them for help.
  • Teamwork also as they will be part of a team of 8 people.
Not Specified
Field Support Analyst
🏢 Spectraforce Technologies
Salary not disclosed
New York, NY 3 days ago
Title: Field Support Analyst

Location: New York 10166 (100% Onsite) - 8am -5pm (CST)

Duration: 4 months - possible extension & Potential to convert to FTE


Overview of Work Environment/Client Nuances:

Fast paced environment, communication is very important as there will be C-Suite execs on-site

Team Overview:

Will be working as part of team, some in-person, some virtually

Resource's typical working day:

General desk top support

Hardware/software support

Desktop support helping a wide range of end users

Responding to tickets

Maintaining office technology

Front facing customer service

Level 1 & Level 2 software support enterprise level

Backend office MS Office Support

MS Intune

Active Directory

Remote management

Incident Request Management

Licenses/Certifications:

Any applicable licenses or certifications are preferred

Must Have Skills:

o Good technical skills

o Excellent customer service

Nice to have skills:

* Banking or law firm support work,

* Experience with Apple iOS

* Adobe Acrobat

Years of Experience: 5+ years

Education

* Bachelor's degree preferred, if no degree, they will need 5 years extra experience

Software skills:

* MS Intune, Ticketing Systems, MS Office Suite

Interview Process:

* 1st round technical interview - phone

* 2nd round culture interview with HM - MS Teams

* 3rd round with office leadership - onsite

About the Role:

As a Field Support Analyst, you will provide research and analysis support to the Digital & Technology department.

This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.

What You'll Do:

*Edit content for the documentation of software applications and hardware environments.

*Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.

*Conduct research and interviews with technical and business personnel.

*Provide ad-hoc technical assistance to managers and other members of the application development team.

*Support changes or enhancements to templates and other documentation standards.

*Have some knowledge of standard principles with limited practical experience in applying them.

*Lead by example and model behaviors that are consistent with client's values.

*Impact the quality of own work.

*Work within standardized procedures and practices to achieve objectives and meet deadlines.

*Exchange straightforward information, asks questions, and check for understanding.

What You'll Need:

*Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

*Ability to use existing procedures to solve standard problems.

*Experience with analyzing information and standard practices to make judgments.

*In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

*Organizational skills with a strong inquisitive mindset.

*Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
Not Specified
Systems Programmer III
🏢 Spectraforce Technologies
Salary not disclosed
Columbia, SC 2 days ago
Job Title: Systems Programmer III

Location: Columbia, SC (Partial Onsite - at least 3 days per week (Tuesday - Thursday) and as needed.)

Open for remote also

Duration: 11 months


Note:


  • C2 Eligibility is Required
  • Credit check is required
  • overtime, travel, on call, weekends, off hours As needed
  • Work Hours - 8am - 5 pm

Work Environment:

Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Day to Day:


  • A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
  • By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
  • Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.


Duties:


  • Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
  • 40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
  • 40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
  • 10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
  • 5% Participate in planning and execution of disaster recovery procedures.
  • 5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.


Team Name: zVM and zLinux

Team:


  • 2-3 people specific to zVM but part of a larger 14 person team.


Required Skills and Abilities:


  • Strong analytical and logical thinking skills.
  • Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
  • Understand the requirements for maintaining production systems and the effect of systems changes.
  • Solid understanding of currently utilized programming productivity tools and their use.
  • Solid understanding of quality assurance and implementation strategies of systems software.
  • Able to acquire knowledge of programming languages and tools used in the department.
  • Able to analyze software specifications for completeness and compatibility with operation systems.

Required Education:


  • Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree


Required Work Experience:


  • 4 Years IT experience including varied programming experience.


Required Technologies:


  • zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager


Nice To Have:


  • ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.


Soft Skills:


  • Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.


Not Specified
Full Stack Engineer
🏢 Spectraforce Technologies
Salary not disclosed
Newark, NJ 2 days ago
Job Title: Full Stack Engineer

Duration: 6 months (Contract to Hire)

Location: Newark, NJ (Hybrid 3 days/week)


Summary

We are seeking talented and motivated Full Stack Engineers at various levels to join our growing technology team. The ideal candidate will be proficient in both front-end and back-end development, with strong problem-solving skills and a passion for building high-quality, scalable software solutions.

Key Responsibilities


  • Design, develop, test, and deploy full-stack applications
  • Build efficient and reusable front-end and back-end systems.
  • Collaborate with product managers, designers, and other engineers to define and deliver new features.
  • Develop APIs and microservices using modern frameworks and tools.
  • Ensure application performance, security, and scalability.
  • Maintain clear documentation and follow best practices in coding and design.
  • Participate in code reviews, troubleshooting, and continuous improvement initiatives.


Technical Skills


  • Programming Languages: Java, JavaScript, Python
  • Frameworks & Tools: React, Angular, Node.js, Spring Boot, Spring Batch
  • Databases: DynamoDB, DB2, Oracle, PostgreSQL
  • Other Skills: RESTful API development, version control (Git), CI/CD,
  • Cloud experience: AWS


Qualifications


  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Proven experience in full-stack development (front-end and back-end).
  • Strong understanding of software development life cycle (SDLC) and Agile methodologies.
  • Excellent communication and teamwork skills.

Ability to adapt to new technologies and learn quickly.
permanent
Developer IV
🏢 Spectraforce Technologies
Salary not disclosed
Columbia, SC 2 days ago
Job Title: Developer IV

Location: Columbia, SC (Hybrid- Tuesday, Wednesday, Thursday Onsite and as needed)

Duration: 12 months (Contract to Hire)


Schedule: Hours: 8:30 - 5:30.

Duties:

Responsible for analysis, design, programming, and implementation of complex applications tasks and projects. Devise feasible, logical procedures to resolve business problems through the use of computer resources. Formulate scope and objectives through research to develop or modify complex systems. Review detailed specifications and recommend modifications. Design, code, test and debug complex application programs.

20% Produce deliverables related to the assigned project. Perform analysis, design, programming, and implementation of systems and procedures to solve complex business or scientific problems. Evaluate interrelationships in immediate programming area to determine how changes in one program will affect another related area. Apply conversions and enhancements to business systems. May lead or provide expertise on assigned projects.

20% Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. Ensure solutions are aligned with business and IT strategies and comply with the organization's architectural standards. Assist in post-implementation support and system enhancements.

20% Test modified programs, create necessary test files and data, verify logic, debug, and write relevant documentation.

15% Design and develop IT systems. Devise new sources of data and develop new approaches and techniques. Involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting complex application software that is delivered on time and within budget.

15% Provide guidance to lower-level programmers/analysts. Act as an internal consultant by providing technical guidance on complex projects. Determine and resolve problems with other systems analysts, programmers, and systems users.

10% Test designed programs, verify logic, perform any necessary "debugging," and write the documentation.

Day to Day:

Ideal candidate will be working on the core commercial (non-government) claims systems conducting analysis, design, coding, testing, and implementation of business requirements. The candidate will be responsible for working in a team environment and must be able to communicate effectively verbally and in writing. Must be able to work well under pressure and possess strong interpersonal skills/team building. Must have the ability to establish and maintain effective working relationships with all levels of employees across IT. The candidate must show initiative and a desire to learn and grow within the team on the assignments given.

Work Environment:

Customer-focused, project-oriented programming environment. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Team Name:

Commercial Claims. We are a strong organization with a team consisting of 60+ application development staff within the core commercial claims responsibilities. The teams are divided into smaller groups for management, but the work is completed in a matrixed environment based on the skills of the staff and work to be completed. Teamwork and collaboration are a high priority and critical to the success of all projects. It truly is a great place with great people who work well together.

Minimum Required Skills and Abilities:


  • Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a mainframe, midrange, and/or PC/LAN environment.
  • Demonstrates a high level of technical proficiency in the areas of programming languages, platform capabilities, and methods of systems analysis and program design.
  • Excellent analysis, decision-making, and problem solving skills.
  • Demonstrates logical abstract thinking and assimilating/adhering to project goals and deadlines.
  • Ability to communicate effectively verbally and in writing. Able to work well under pressure and as part of a team.
  • Strong knowledge of interpersonal skills/team building. Familiar with project management concepts.
  • Ability to assess requirements, alternatives, and risks/benefits for low- to high-impact projects.
  • Pays attention to detail.
  • Ability to establish and maintain effective working relationships with employees, clients, vendors etc.
  • In-depth understanding of organizational functions, behavior, and inter-relationships.
  • Comprehensive knowledge of relevant operating systems, programming languages, and development tools and their usage in the company.


Required Technologies:


  • COBOL, DB2, JCL and mainframe


Nice to Have:


  • Native CICS, IMS DB, Experience in Health Care/Insurance industries


Required Work Experience:


  • 6 years-of application development, systems testing or other job related


Education:


  • Bachelor's degree-in Computer Science, Information Technology or other job related degree.


Degree Equivalency:


  • 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree


Soft Skills:


  • Must have good verbal and written skills.
  • Must be able to follow directions, adapt to changing requirements, and show initiative in learning and growing with the team.


Not Specified
Business Systems Analyst
🏢 Spectraforce Technologies
Salary not disclosed
Raleigh, NC 2 days ago
Title: Business Systems Analyst

Location: Remote

Duration: 12 Months

Overview



  • The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
  • WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
  • PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
  • Access governance improvements (who has access to what, and why)
  • Cross?platform identity initiatives spanning Security Services
  • This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.

Support identity initiatives that commonly require:


  • SAML certificate lifecycle coordination
  • SAML = Security Assertion Markup Language (a standard for single sign-on)
  • Coordinating certificate rotation across multiple applications, environments, and vendors
  • Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
  • SAML connection migration planning and execution support
  • Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
  • IdP = Identity Provider (system that authenticates users)
  • Migration readiness and execution tracking
  • Requirements capture, integration mapping, status reporting, and risk/dependency management
  • Documentation at scale
  • Maintaining living runbooks and migration guidance in Confluence
  • Keeping Jira work items audit-ready with clear ownership and due dates

Key Responsibilities


  • IAM Program & WIAM Migration Support


    • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
    • Entra ID = Microsoft's cloud identity service (formerly Azure AD)
    • Track milestones and deliverables across workstreams, including:
    • Certificate updates and expirations
    • RBAC updates
    • RBAC = Role-Based Access Control (access is granted by role)
    • Compliance-driven tasks and evidence
    • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
    • Conduct impact analysis of technology changes on business processes and IAM systems
    • Provide system and business process support across multiple IAM program engagements


  • Business Analysis & Delivery Coordination

    • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
    • Business requirements (what is needed)
    • Functional requirements (what the solution must do)
    • Technical requirements (how it integrates and operates)
    • Document and assess current-state IAM processes, integrations, and access models
    • Maintain rigorous Jira notes including:
    • Ownership, due dates, constraints, risks, dependencies, and decisions
    • Maintain accurate, iterative Confluence documentation for all IAM projects
    • Assist with data models and interface specifications where needed for IAM systems
    • Log system and process changes using approved change management tools (e.g., FastTrack)
    • Ensure IAM changes are properly tested before deployment
    • Coordinate UAT and functional testing
    • UAT = User Acceptance Testing (business confirms the solution meets needs)


  • Meeting & Stakeholder Management

    • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
    • Support collaborative system and data design sessions with users and technical teams
    • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
    • Summarize meetings with clear action items and track accountability
    • Present complex IAM options and tradeoffs in a clear, decision-supporting way


  • ???Quality, Documentation & Governance

    • Ensure IAM changes and access-control updates are properly authorized by management
    • Handle confidential identity-related information professionally and securely
    • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
    • Ensure documentation is clear, complete, current, and aligned to corporate standards
    • Adhere to corporate policies, procedures, and IAM governance requirements



Requirements


  • Core Experience (Required)

    • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
    • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
    • Hands-on experience with IAM concepts and platforms, such as:
    • Federation and SSO
    • SSO = Single Sign-On (one login for multiple apps)
    • SAML and certificates
    • RBAC
    • Directory technologies (e.g., LDAP/AD concepts)
    • Strong understanding of SDLC and testing methods
    • SDLC = Systems Development Life Cycle (plan build test deploy support)
    • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail


  • Technical & Analytical Skills (Required)

    • Strong Excel skills for tracking plans, owners, timelines, and dependencies
    • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
    • ODBC = Open Database Connectivity (standard way to connect to databases)
    • Ability to produce process documentation that is structured and easy to follow
    • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)


  • Behavioral & Professional (Required)

    • Strong stakeholder management and the ability to influence with data-driven reasoning
    • Highly organized multitasker with attention to detail
    • Energetic, engaging, and collaborative working style
    • Demonstrates professionalism and ethical conduct in all interactions


  • Education / Background

    • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
    • 10+ years comparable experience)
    • Compliance familiarity (security, audit, access control) strongly preferred
    • Prior experience in Identity & Access Management, Security, or similar field



Products & Tools (Required vs. Nice to Have)


  • Required (Day 1 Readiness)

    • Jira (work tracking, user stories, acceptance criteria)
    • Confluence (documentation, runbooks, migration guidance, decision logs)
    • Servicenow (ticketing and request flows)
    • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
    • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
    • Working knowledge of at least one identity platform:
    • PingFederate (legacy federation) and/or
    • PingOne Advanced Identity Cloud (AIC) and/or
    • Microsoft Entra ID


  • Nice to Have (Accelerators)

    • Visio / Miro (process flows, integration diagrams)
    • Splunk familiarity or other log query experience
    • SharePoint (document management / collaboration)
    • Microsoft Project / Project Server (formal project plans and dependencies)
    • Change management tooling (e.g., FastTrack)
    • Scripting familiarity (e.g., Python) for light automation or data validation
    • eCommerce domain exposure (rare, but beneficial in some integration scenarios)



Certifications (Preferred vs. Nice to Have)


  • Preferred

    • Security/IAM adjacent certification (any of the below are helpful)
    • CISSP
    • Security+ (baseline security knowledge)
    • Identity-focused training/certificates (Ping/Microsoft identity learning paths)


  • Nice to Have

    • CBAP / CCBA (IIBA Business Analysis certifications)
    • CBAP = Certified Business Analysis Professional
    • CCBA = Certification of Capability in Business Analysis
    • Agile certification (CSM, PSM, or equivalent)
    • CSM = Certified ScrumMaster
    • PSM = Professional Scrum Master
    • Cloud fundamentals (Azure fundamentals or similar)
    • Testing certifications (ISTQB or equivalent)
    • ISTQB = International Software Testing Qualifications Board


Not Specified
Test Technician|7015
✦ New
🏢 Spectraforce Technologies
Salary not disclosed
San Diego, CA 1 day ago
Title: Test Technician

Duration: 6 months

Location: 5525 Morehouse Drive, San Diego, CA 92121

Job Description

Principal Duties and Responsibilities:

Level of Responsibility:

* Works under close supervision.

* Responsible for own work. Decision-making is limited. Impact of decisions is readily apparent. Errors made typically only impact timeline (i.e., require additional time to correct).

* Requires verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.

* Some tasks require multiple steps which must be performed in a specific order; directions or manuals can accurately document the steps necessary to perform the task.

* Some creativity may be required to troubleshoot technical problems or deal with novel circumstances.

* Limited problem solving required, generally in the nature of troubleshooting simple processes or technology.

The responsibilities of this role do not include:

* Does not provide supervision to others.

* Does not have financial accountability.

* Has no influence over key organizational decisions.

* Does not have a role in strategic planning

Top 5 Required Skills

1. Experience with Debugs and troubleshoots

2. Set-up of specialized test equipment experience

3. Problem solving and troubleshooting simple processes or technology experience

Technologies

* MTeams

Keywords

* debugging

* troubleshooting, testing

Education Requirement

* High School Diploma or equivalent.

Min Years of Experience Required

* 1+ year of semiconductor, RF testing, or related work experience

Physical Requirements

* Pushing Weight Limit = 25

* Pulling Weight Limit = 25

* Lifting Weight Limit = 25

* Forklift Required (Y/N): No

Driving Requirements

* Are there driving responsibilities no matter how minimal with this role? No

* If yes, how many hours per week? N/A
Not Specified
Developer IV/ AI Agentic Engineer
✦ New
🏢 Spectraforce Technologies
Salary not disclosed
Columbia, SC 1 day ago
Title: Developer IV/ AI Agentic Engineer

Duration: 11 Months (Contract to hire)

Location: Columbia, SC

Onsite Requirements: Partially onsite 3 days per week (Tue, Wed, Thurs) and as needed.

Standard work hours: 8:00 AM - 5:00 PM

**Credit check will be required**

Job Summary:

Day to Day:


  • A typical day will involve a mix of hands-on coding, architectural design, and research.
  • The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
  • This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
  • They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.


Team: The team is an innovative, collaborative, and empowering environment. We are building the next generation of AI solutions for the enterprise in a fast-paced, project-oriented setting. This is a multi-platformed environment that values creativity, continuous learning, and a customer-focused mindset. The new engineer will play a crucial role in shaping our AI strategy and building foundational tools and accelerators that will drive innovation across the company.

Job Requirements:

**This is a new role to establish a core competency in agentic AI systems. This engineer will be pivotal in designing and deploying advanced AI agents and will build the foundational frameworks for future AI use cases across the organization.**

Required Experience:

Required Software and Tools (Hands on experience required):


  • Python
  • JavaScript/TypeScript
  • AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
  • AI Models (e.g. Claude, OpenAI, etc.)
  • AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
  • Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
  • Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
  • API Design


Python & AI/ML Libraries:


  • Deep hands-on experience in Python for AI/ML development.



  • Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
  • Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
  • Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).


Minimum Required Education: Bachelor's degree-in Computer Science, Information Technology or other job related degree or 4 years relevant experience or Associates degree + 2 years relevant experience

Minimum Required Work Experience: 6years-of application development, systems testing or other job related experience.

Required Technologies: 3-6 years of hands-on experience in Artificial Intelligence, Machine Learning, or related fields.

Nice to have/Preferred skills:


  • Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
  • Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
  • Experience developing autonomous agents using cloud-based AI services.
  • Experience with prompt engineering techniques and model fine-tuning.
  • Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
  • Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.
Not Specified
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