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Title: Azure Solution Architect
Location: Remote
Key Responsibilities
1. Architectural Leadership & Strategy
- Define the End-to-End Architecture for massive digital transformation projects, moving from legacy on-premise environments to modern cloud-native designs.
- Lead Greenfield projects, building secure and scalable \"Landing Zones\" from the ground up.
- Act as a Trusted Advisor to C-suite stakeholders and lead cross-functional discussions between security, networking, and application teams.
2. Multi-Cloud & Identity Governance
- Architect solutions that span Microsoft 365, Azure, and AWS seamlessly.
- Design complex Identity & Access Management (IAM) frameworks, specifically integrating HR Systems (e.g., Workday, SAP) with cloud identity providers like Microsoft Entra ID.
- Enforce Zero Trust security principles across all cloud and hybrid environments.
3. Hands-on Execution & DevOps
- Stay \"in the weeds\" by reviewing and occasionally writing Infrastructure as Code (IaC) using Terraform, Bicep, or CloudFormation.
- Oversee the migration of monolithic applications into Microservices and containerized environments (AKS, EKS, Docker).
- Implement and govern CI/CD pipelines (Azure DevOps/GitHub) to ensure automated, repeatable deployments.
Role: Principal AI Solution Architect
Location: Houston, TX, 77086 - Onsite
Duration: Long term Contract
Job Description:
Key Responsibilities:
- Partner with business and technical stakeholders to identify and implement agentic AI and machine learning solutions that improve decision making, workflows, and automation
- Design and implement cloud native AI architectures using Microsoft Azure services and established AI design patterns
- Collaborate with Data Scientists and other AI Engineers to transform prototypes into production ready, scalable solutions
- Build, deploy, and operate enterprise scale machine learning pipelines, emphasizing reliability, performance, and security
- Orchestrate and configure infrastructure that enables low latency, resilient AI workloads, leveraging infrastructure as code and automation
- Contribute to reusable accelerators, templates, and patterns that improve delivery speed and consistency across teams
- Support CI/CD, monitoring, and operational practices for AI and ML systems in production environments
Required Technical Skills:
- Strong experience with Microsoft Azure, including AI/ML services and cloud native architectures
- Hands on experience deploying and operating ML pipelines using Azure Machine Learning
- Proficiency in Python and modern software engineering practices
- Experience with automation and configuration management, including Ansible
- Solid understanding of MLOps, model lifecycle management, and CI/CD for AI systems
- Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
- Working knowledge of security, identity, and access control in enterprise cloud environments
Preferred Skills:
- Experience with Microsoft Foundry
- Experience implementing or operating agentic AI systems
- Familiarity with data engineering tools such as Databricks, Spark, Azure Data Factory
- Experience integrating AI services (e.g., cognitive services, computer vision, unstructured data processing)
Experience Requirements:
- 5+ years of experience in software engineering, AI engineering, or machine learning engineering roles
- Proven experience delivering production AI or ML solutions in a cloud environment
- Experience collaborating with cross functional teams across data science, engineering, and architecture
Ways of Working:
- Ability to work independently as a contractor while integrating effectively with existing teams
- Strong communication skills, with the ability to explain complex technical concepts clearly
- Results oriented mindset with a focus on delivering business value quickly and reliably.
JOB DESCRIPTION
Job Title: IT Solution Architect – Supply Chain & Finance
Location: Remote (Candidates local to Corning, NY or Charlotte, NC preferred) (W2 Contract)
Work Hours: Full-time, Monday–Friday, 8:00 AM – 5:00 PM (EST)
Duration: 1 Year Contract (Extension Possible)
Travel: Up to 25% travel to Corning, NY (approx. one week/month based on project needs)
Interview Process: Phone followed by video round
Position Summary
The IT Solution Architect for Supply Chain and Finance is responsible for designing, developing, and guiding implementation of enterprise technology solutions supporting financial and supply chain processes.
This role collaborates with business stakeholders and cross-functional IT teams to ensure solutions are scalable, secure, and aligned with organizational strategy. The architect drives operational excellence by shaping solution roadmaps, maintaining platform integrity, and enabling continuous improvement across finance and supply chain applications.
Key Responsibilities
Solution Architecture & Design
- Develop end-to-end architectural designs aligned with business objectives.
- Assess existing applications and recommend modernization and integration strategies.
- Ensure compliance with security, data governance, and enterprise architecture standards.
Business Partnership & Collaboration
- Work closely with Finance, Supply Chain, and IT stakeholders to translate business needs into technical solutions.
- Participate in cFIN review sessions and architecture discussions.
- Provide subject matter expertise on financial systems including OneStream and related platforms.
Technical Leadership & Support
- Act as technical lead for implementations, enhancements, and integrations.
- Resolve escalated issues and perform root-cause analysis.
- Partner with engineering and operations teams to ensure system resilience and performance.
Governance, Standards & Documentation
- Contribute to architecture standards and best practices.
- Maintain architectural documentation, roadmaps, diagrams, and integration models.
Continuous Improvement & Innovation
- Evaluate emerging technologies for automation and efficiency improvements.
- Support modernization initiatives aligned with digital transformation goals.
Required Qualifications
- Bachelor’s degree in IT, Computer Science, Engineering, or related field.
- 5+ years of experience as a Solution Architect with financial systems.
- Proven experience architecting solutions in enterprise finance and/or supply chain environments.
- Deep knowledge of financial platforms such as:
- OneStream
- SAP cFIN (Central Finance)
- Similar enterprise finance platforms
- Familiarity with SAP finance and supply chain modules.
- Strong understanding of integrations, data flows, and enterprise ecosystems.
- Ability to communicate complex technical concepts to business stakeholders.
Key Competencies
- Strategic Thinking
- Technical Architecture Expertise
- Communication & Stakeholder Influence
- Problem Solving
- Execution & Delivery Management
Preferred Qualifications
- Experience in global, matrixed organizations.
- Knowledge of data governance and security protocols.
- Experience leading architecture workshops and stakeholder sessions.
Title- Sr. Azure Solutions Architect
Location- Dallas, TX- Onsite
Type- Fulltime
Job Description:
AgreeYa Solutions is hiring a permanent Senior Azure Solutions Architect to anchor our growing Azure practice. This is a high-impact, client-facing role that spans the full engagement lifecycle — from structured cloud readiness assessments and gap analysis through hands-on architecture design and implementation delivery.
The successful candidate will lead our Azure infrastructure engagements across multiple client accounts, beginning with a structured cloud readiness assessment and transitioning into ongoing architecture and delivery responsibilities as the practice grows. This role requires equal comfort operating as a trusted advisor, assessment lead, and delivery architect — adapting to the engagement phase and client context.
Responsibilities
1. Cloud Readiness Assessment & Advisory
Lead structured, evidence-based Azure cloud assessments aligned to Microsoft Cloud Adoption Framework (CAF) and Security-first SDLC principles:
Conduct current-state Azure tenant reviews across all platform domains: tenant topology, management group hierarchy, subscription structure, RBAC model, and policy framework.
Assess identity and access configurations including Microsoft Entra ID, Privileged Identity Management (PIM), Conditional Access policies, and GitHub/Azure DevOps RBAC.
Evaluate security posture using Microsoft Defender for Cloud, Zero Trust alignment, vulnerability management, and network exposure analysis (NSGs, firewall rules, public vs. private endpoints).
Perform regulatory compliance gap assessments against NYDFS Part 500, SOC2 Trust Services Criteria, and other applicable frameworks, producing risk-rated gap registers.
Review IaC and CI/CD maturity including Terraform state management, drift detection, pipeline health (Azure DevOps / GitHub Actions), and non-prod to prod promotion workflows.
Assess monitoring and observability stacks: Azure Monitor, Log Analytics, Application Insights, alert coverage, ITSM integration, and MTTD/MTTR benchmarking.
Evaluate backup and DR configurations, RTO/RPO alignment, recovery runbook completeness, and business continuity readiness.
Review FinOps maturity: cost governance, resource tagging, reserved instance utilization, and savings plan coverage.
Produce executive-ready deliverables: current state reports, gap registers, remediation roadmaps, Target Operating Models (TOM), and C-level presentation decks.
Define objective go-live entry criteria and identify critical blockers that materially increase breach, outage, or compliance exposure.
2. Azure Platform & Infrastructure Architecture
Design and govern Azure platform environments for client workloads with a Terraform-first, pipeline-driven approach:
Define and maintain reference architectures across all stack layers: identity (Entra ID / Auth0 / Okta CIC), application (App Service / AKS), PaaS (Key Vault, Front Door / WAF, API Management), networking, data, storage, and monitoring.
Architect isolated, per-environment landing zones (QA, Stage, Prod) including VNets, subnets, NSGs, Private Endpoints, and firewall rules enforcing least privilege and environment segmentation.
Lead the design of Terraform IaC modules and environment promotion patterns (QA → Stage → Prod), including remote state management, state isolation, and change control governance.
Partner with DevOps engineers to design Azure DevOps multi-stage YAML pipelines for infrastructure and application deployments, including approval gates, rollback strategies, and release tagging.
Architect highly available, secure, scalable, and cost-optimized solutions incorporating backup, disaster recovery, and business continuity strategies.
Define cloud security standards: network segmentation, Zero Trust architecture, WAF and DDoS protection, encryption, and key management.
Set observability standards: App Insights/Log Analytics workspaces, KQL-based alerting, dashboards, Sentinel workbooks, and WAF policy-as-code.
Translate business, compliance, and regulatory requirements (including NYDFS MFA and security mandates) into concrete Azure architecture decisions and technical guardrails.
3. Client Engagement & Delivery Leadership
Operate as a trusted technical advisor and delivery lead across client engagements:
Serve as the primary Azure technical point of contact for clients, including C-suite and senior technical stakeholders.
Lead architecture reviews, technical workshops, and go/no-go decision sessions with structured evidence and documentation.
Translate business and compliance requirements into actionable architecture decisions and phased remediation roadmaps.
Provide Level 2 architectural support during critical delivery windows including rollouts, environment rebuilds, production cutovers, and hypercare periods.
Document architecture decisions, diagrams, runbooks, and ensure these are reflected in implementation and quality gates.
Mentor and guide junior engineers and offshore team members, providing technical direction and code/configuration review.
Support structured MSP onboarding activities including RACI definition, responsibility demarcation, and takeover domain identification.
Required Qualifications
8+ years of hands-on experience designing and implementing solutions on Microsoft Azure, with at least 5 years in an architect or technical lead capacity.
Deep expertise across core Azure services including:
Compute: Azure Web Apps, App Service, Azure Kubernetes Service (AKS), Azure Functions
Networking: VNets, NSGs, Private Endpoints, Azure Front Door, WAF, VPN/ExpressRoute
Integration & API: Azure API Management, Service Bus, Event Grid
Data & Storage: Azure SQL, Cosmos DB, Storage Accounts (Blob, Queue, Table)
Security: Key Vault, Microsoft Defender for Cloud, Sentinel, Azure Policy
Identity: Entra ID (Azure AD), PIM, Conditional Access
Observability: Azure Monitor, Log Analytics, Application Insights, KQL
Proven experience architecting and governing Terraform-based infrastructure in Azure, including module design, remote state backends, environment isolation, and promotion workflows.
Strong background with Azure DevOps (Repos, Pipelines, Artifact Feeds) and CI/CD patterns for both application and infrastructure, including multi-stage YAML and environment approvals.
Demonstrated experience conducting structured cloud assessments, gap analyses, and producing risk-rated findings and remediation roadmaps aligned to frameworks such as Microsoft CAF, CIS, or NIST.
Solid understanding of identity and access management including Entra ID, OAuth/OIDC flows, MFA enforcement, RBAC, and CIAM solutions (Auth0 / Okta CIC).
Working knowledge of regulatory and compliance frameworks applicable to cloud environments, particularly NYDFS Part 500 and SOC2 Trust Services Criteria.
Strong knowledge of cloud security best practices: Zero Trust, network segmentation, WAF and DDoS, encryption, key management, and vulnerability management.
Experience defining monitoring, alerting, and observability strategies using Azure Monitor, Log Analytics, Application Insights, and SIEM tools such as Sentinel.
Excellent communication and documentation skills, with proven ability to produce executive-level presentations, architecture decision records, and go/no-go assessment reports.
Preferred Qualifications
Familiarity with FinOps practices including cost governance, resource tagging strategy, reserved instance analysis, and Azure cost management tooling.
Experience with ITSM integration and tooling including ServiceNow workflows (incident, change, problem management) in cloud-managed services contexts.
Knowledge of additional monitoring platforms such as ScienceLogic or similar enterprise observability tools.
Experience with database migration strategies and tools (Flyway, Liquibase) integrated into CI/CD for Azure SQL or Cosmos DB.
Background working in regulated or audit-focused industries (financial services, healthcare, insurance) with knowledge of evidence requirements for MFA enforcement, penetration testing, and environment parity.
Experience designing and reviewing Target Operating Models (TOM) for Managed Services onboarding and MSP readiness assessments.
Relevant certifications: Azure Solutions Architect Expert, Azure Administrator Associate, Azure DevOps Engineer Expert, or Security Engineer Associate.
Familiarity with Microsoft Cloud Adoption Framework (CAF) landing zone patterns and Well-Architected Framework review methodology.
Duration: 6 months contract
Job Description:
- We are seeking a Mac Support Technician with hands-on JAMF experience to provide Tier 1 technical support for Mac devices and end users. This role is responsible for device deployment, troubleshooting, ticket management, and supporting day-to-day IT operations.
Responsibilities:
- Provide Tier 1 support for Mac hardware, macOS, software applications, connectivity, and peripherals
- Image, configure, and deploy Mac devices using JAMF
- Manage device inventory, policies, and updates in JAMF
- Perform password resets and assist users with MFA setup and troubleshooting
- Troubleshoot email, VPN, Wi-Fi, and basic network connectivity issues
- Use ServiceNow (or similar ticketing system) to log, track, prioritize, and resolve incidents
- Escalate complex technical issues to Tier 2/Engineering teams as needed
- Coordinate warranty repairs, device replacements, and hardware upgrades
- Maintain documentation for common issues and solutions
Experience:
- 1–3 years of IT support experience
- Strong hands-on experience with Mac devices and macOS troubleshooting
- Experience using JAMF for device management and deployment
- Familiarity with ticketing systems (ServiceNow preferred)
- Experience supporting password resets and MFA authentication
Skills:
- Troubleshoot
- Ticketing systems
Education:
- Bachelor’s degree or equivalent experience.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Deepak
Email:
Internal ID: 26-04330
Engineering Technician - Product Engineering Support
Milan, IL
24 months (can extend)
Pay rate: $28/ hours on w2
Someone working as an automotive technician or electrical technician would be a good target. They can teach some of the testing and reading of schematics if needed. Candidates must be familiar working with the tools/machinery.
MAJOR PURPOSE:
Working in the Accelerated Design Verification (ADV) group to provide project support performing test setup, monitoring, inspection, and reporting using procedures and criteria set forth in the test plan. This is a 3rd shift position. (10p-6:30a).
MAJOR DUTIES:
Assembly of test rigs based on layout drawings and setup instructions. This includes:
Mechanical assembly using hand tools and battery/air impact wrenches
Use of overhead cranes
Connecting hydraulic plumbing
Connecting electrical control cables
Requires bending, kneeling, working at floor level
Must be able to lift 25 lbs
Document any changes to the setup procedure and layout drawings for continuous improvement.
Monitor and adjust test controls as necessary to keep the tests running efficiently.
Perform test specimen inspections and make repairs as required by the defined test parameters.
Document all test related incidents and activities using a web-based application.
Contact the appropriate personnel as required to prevent safety issues, environmental issues, and failures to test equipment or specimens and perform emergency shutoff procedures if necessary.
Perform routine lab maintenance and cleaning. Including, but not limited to, mopping, vacuuming, organizing, and putting away tools/equipment in the lab.
Pick up parts from the Parts Distribution Center and perform various other errands.
PREFERRED BACKGROUND
Experience working on machinery (tear down and repair), mechanic/mechanical background
Knowledge of Windows file/folder structure and how to copy/move/rename files
Good computer skills with Microsoft Office
Ability to read dimensioned part drawings and test layout drawings
Ability to work independently
Experience with servo-hydraulic or hydraulic systems preferred, but not necessary
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Work Location: 700 Sylvan Ave Englewood Cliffs, NJ, USA
Assignment Length: 6 months
Education and Work Experience:
High school diploma or GED required and 5-7 years related experience required
0r Bachelor’s Degree and 0-2 years of experience
Job Overview:
We are seeking a candidate to join our Field Service Operations Administrative Support Team as an Administrative Support Specialist. In this role, you will play a key part in ensuring smooth onboarding by managing access points for third-party servicers, supporting onboarding processes, and assisting with financial and administrative tasks. Support execution of annual network assessments tracking scheduling, completion and delivering improvement documents.
Key Responsibilities:
- Access Management:
- Create and manage access points for third-party servicers in the Global Service Portal and STG technician portal.
- Restore, reset, and activate user logins for the CE service network.
- Collaborate with newly authorized service providers to ensure their onboarding needs are met.
- Financial and Administrative Support:
- Review and submit accounting approvals and invoices for Field Service Operations functions.
- Verify budget accuracy and ensure proper system data entry.
- Review and maintain accurate documentation.
- Field Service Assessments:
- Support scheduling and track progress for annual Field Service Network Assessments.
- Submission of Assessment Results Data to CS Portal
- Review and analyze the annual Field Service Assessment survey.
- Additional Projects:
- Assist the Admin team with ad-hoc projects as needed.
Qualifications:
- Bachelor's degree or equivalent experience preferred.
- Strong organizational and multitasking skills.
- Detail oriented in data entry and system management.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
Preferred Skills
- Familiarity with service portals or similar systems.
- Basic knowledge of Microsoft Excel, Word, and PowerPoint.
- Basic understanding of financial processes and budgeting.
- Extreme attention to detail.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Raviteja Yarram
Email:
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Join Us as a Technical Support Advisor!
Location: Remote Call Center
Join Us as a Technical Support Advisor!
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team!
What You'll Be Doing:
Customer Service Excellence:
- Handle customer inquiries via phone, delivering tailored solutions to technical issues.
- Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting:
- Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs.
- Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication:
- Connect with a diverse range of customers by adjusting your communication style to meet their needs.
- Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration:
- Collaborate with fellow advisors to share expertise , solve problems, and achieve team goals.
What We're Looking For:
Customer Service Focus:
- Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm:
- A solid understanding of iOS, macOS, smartphones, tablets, or PCs-and a passion for troubleshooting.
Resilience Under Pressure:
- Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset:
- Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring:
- Proven experience in customer support or technical assistance , ideally in a call center setting.
- Strong verbal and written communication skills.
- Problem-solving abilities with a flexible, adaptable approach to challenges.
- Confidence in navigating multiple software tools and systems to resolve issues.
- A self-motivated attitude with effective time management skills.
What You'll Get:
Competitive Pay:
- $17.31 per hour, with opportunities for performance-based incentives.
Comprehensive Benefits:
- Full health insurance package, including medical, dental, and vision coverage.
Cell Phone Perks:
- $25/month per line for unlimited phone, text, and data (restrictions may apply).
Training and Growth:
- Paid training to set you up for success.
- Career advancement opportunities with a globally renowned leader in technology innovation.
Referral Bonuses:
- Earn ongoing bonuses for referring new employees through our Referral for Life Program.
Supportive, Inclusive Environment:
- Thrive in a dynamic virtual work environment with a team that's dedicated to your success.
- Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
Remote Work Requirements
- Private Workspace: A quiet, dedicated workspace with no distractions.
- Ergonomics: A comfortable desk setup with all necessary equipment.
- Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
- Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.
Why You'll Love Working Here:
At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise , you'll find the perfect space to grow and succeed with us.
Ready to Take the Next Step?
Apply today to become a Technical Support Advisor and help us create extraordinary customer experiences!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Remote working/work at home options are available for this role.
Onsite -, Portland, OR, 97202, US
The Application Analyst – POS Operations resources will support the pilot and rollout of a newly implemented Point of Sale (POS) system for company, across retail stores. This is a hands-on technical role supporting a large-scale store rollout. The team is lean, and they need an analyst who can independently triage, investigate logs, and resolve issues in a new POS environment with limited documentation. This role is higher level than a traditional support center position and requires strong troubleshooting capabilities across application, hardware, and store-level operations.
The Application Analyst – POS Operations resources will support the pilot and rollout of a newly implemented Point of Sale (POS) system for company, across retail stores.
Responsibilities
- Support pilot and phased rollout of new POS system in over 120 retail stores
- Perform advanced triage of POS incidents and operational issues
- Analyze system and application logs to identify root cause
- Troubleshoot POS software and hardware integration issues
- Partner with store teams and internal support teams to resolve escalations
- Provide stabilization support during rollout waves
- Document findings, recurring issues, and resolution steps
- Participate in on-call rotation (approximately 1 week every 4 weeks)
Qualifications
- 3-7+ years of experience supporting retail POS systems or similar application environments
- Strong hands-on troubleshooting experience in POS or retail systems
- Ability to independently triage and resolve issues without relying on extensive documentation
- Experience analyzing logs and performing root cause analysis
- Experience supporting on-premises (non-cloud) environments
- Familiarity with POS hardware including terminals, scanners, and peripherals
- Working knowledge of Java-based applications
- Comfortable operating in a fast-paced rollout environment
- Ability to manage priorities in high urgency environments
- Strong collaboration skills while also being able to work independently
Required Skills
- Experience with Toshiba POS systems or similar retail platforms
- Experience supporting multi-store retail rollouts
- Background supporting specialty retail environments (e.g., jewelry or similar verticals)
- Prior experience working closely with operations and field support teams
Preferred Skills
- Experience with Toshiba POS systems or similar retail platforms
- Experience supporting multi-store retail rollouts
- Background supporting specialty retail environments (e.g., jewelry or similar verticals)
- Prior experience working closely with operations and field support teams
Job Title: Field Support Officer (FSO) – IT Support
Location: Covington
VA
Evadale
TX
Cottonton
AL
Roanoke Rapids
NC
Longview
WA
Job Description:
We are looking for a Field Support Officer (FSO) to provide onsite IT support for network and end-user devices. The candidate will be responsible for troubleshooting network connectivity issues, switches, printers, and Wi-Fi to ensure smooth IT operations.
Responsibilities:
- Provide onsite support for network connectivity and LAN issues.
- Troubleshoot and maintain network switches and basic networking devices.
- Install and support printers and resolve printing issues.
- Troubleshoot Wi-Fi connectivity and access point issues.
- Support desktops, laptops, and peripheral devices.
- Respond to user tickets and resolve technical problems.
- Escalate complex issues to the network or infrastructure team when required.
Requirements:
- Basic knowledge of networking, switches, printers, and Wi-Fi.
- Experience in IT support or field support.
- Good troubleshooting and communication skills.
- Ability to provide onsite technical support.