Support Solutions Address Jobs in Usa
17,016 positions found — Page 10
Duration: 6 months with potential for extension/conversion
Location: 100% Remote
ServiceNow ITSM Pro and ITOM Technical Solution Architect
We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.
Credentials: Required
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
Nice to have:
* ITIL Foundation Certificate in IT Service Management
* ITIL Intermediate Certificate in Service Design
* ITIL Intermediate Certificate in Service Transition
Required Experience:
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects.
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Key Responsibilities:
1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Hands-on Experience:
* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
* Experience with ServiceNow configuration and customization
* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* Experience with IT architecture and design principles
* Experience with scripting languages (JavaScript, etc.)
* Experience with data modeling and database design
Technical Expertise:
* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)
* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)
* ITSM and ITOM processes and best practices (ITIL, etc.)
* ServiceNow configuration and customization
* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)
* IT architecture and design principles
* Scripting languages (JavaScript, etc.)
* Data modeling and database design
Leadership and Collaboration:
* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions
* Collaborate with cross-functional teams to resolve technical issues and implement solutions
* Provide technical guidance and mentorship to junior architects and implementation team members
* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Responsibilities- Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
- Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
- Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
- Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
- Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
- Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
- Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
- Partners with the entire store leadership team in merchandising procedures and World Recovery.
- Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.
Qualifications- High School Graduate or equivalent
- College experience preferred
- Minimum 1 years of management experience
- Excellent verbal and written communication skills
- Ability to multi-task
- Creative thinking
- Ability to maintain composure under pressure
- Frequently operate cash register
- Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
- Frequently ascend/descend ladders in order to retrieve and put away stock
- Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
- Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
- Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
- Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Must be able to remain in a stationary, upright position for 80% of the time
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you coveredcheck it out today!
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.
Position Type: Hourly
Position Starting At: $15.50
Be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @ email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.
SpaceKnow provides transparency to global changes and trends by combining the world's largest collection of satellite imagery with a proprietary artificial intelligence engine. Our vision is to index the physical world and empower users with near-real time large-scale analysis to drive decision making.
We are looking for a Head of Business Development to strengthen our Nowcasting Solutions team, who is passionate about finding new opportunities and winning business.
What We Offer:
- Our compensation package includes highly competitive salary & commission plan
- Ability to work remotely
- Ability to develop within the company and shape our growth strategy
- Manage the whole sales process from the beginning to the end, including qualifying new leads, identifying prospects, creating advocates for our products and constantly assisting them find answers to their key questions by collaborating closely with our research and data product teams.
- Prepare and deliver powerful, persuasive sales presentations and proposals that effectively demonstrate the value proposition of SpaceKnow solutions
- Work closely with the Product and Project Team in delivering current programs, ensuring customer satisfaction and up-sell/cross-sell opportunities
- Contribute to marketing activities (content publishing, contribution to blog and social media management) to strengthen the SpaceKnow brand and generate inbound leads for all SpaceKnow products and services
- Reports to Vice-President, Commercial Solutions
Person Specification:
- Enthusiastic, motivated and conscientious individual eager to work as part of a dynamic, ambitious team
- Understands, wants to learn and communicate about complex technical products
- Competence and proven track record in preparing and delivering impactful presentations and proposals (Office, GSuite)
- Eagerness to build and maintain excellent relationships with colleagues, partners, customers and end users
- Ability to work under pressure and to deadlines, adapting flexibly to bid timeframes and business priorities
- Understanding of marketing and sales tools and principles
- Very good communication skills, both verbal and written
- Some experience selling a new product or service and complex technical products to new customers
- A team player and are motivated by the company's success, not just your own
- Excited about the integration of data into strategic decision making
Joining Spaceknow, you will join a young team of talented and highly motivated people who strive to make an impact on the world but also have fun along the way.
Cellebrites AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy.
Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrites digital forensic and investigative solutionsavailable via cloud, on-premises and hybrid deploymentsto close cases faster and safeguard communities.
To learn more, visit us at , and find us on social Position Overview: As a Pre-Sales Solutions Engineer, you aim to lend your technical proficiency to the sales account team throughout the sales journey.
This contribution is vital for amplifying growth and securing the successful introduction of Cellebrites comprehensive digital intelligence solutions to law enforcement agencies across the Eastern territory.
This role demands extensive travel (50-75% of the time) and will directly report to the regional manager of Solutions Engineering for State and Local Government East.
To ensure success, seamless cooperation with the R&D, Product Business Management, Customer Success Management, Technical Customer Support, and Marketing teams is essential.
Foster relationships with potential and existing clients to actively determine current and prospective customer technology needs and gain a deep understanding of their product requirements.
Collaborate effectively with Account Executives to create and uphold account strategy plans, spotlighting newfound opportunities for expansion.
Establish yourself as a dependable technical consultant for Cellebrite's clients by: Equip customers with a thorough understanding of Cellebrite's solutions portfolio and industry trends to propel their objectives.
Showcasing the technical benefits, cost-effectiveness, and operational enhancements of our solutions.
Collect feedback and effectively relay it to the corresponding internal teams.
Attend educational workshops, review professional literature, build personal networks, and engage in professional groups to stay updated professionally and technically.
Document customer interactions and escalate issues as required.
Organize and host discovery workshops with key strategic clients to identify workflow inefficiencies and amplify the value of our existing solutions.
Deliver a tailored strategy to aid decision-making within these organizations.
Represent the company at industry trade shows and conferences to promote the value of Cellebrite's newest solutions and technologies.
Foster a collaborative environment by working in unison with your Solutions Engineering peers.
Maintain competitive awareness and provide competitive differentiation during sales engagements.
Office Location: Remote Holds a bachelor's degree or possesses equivalent practical experience.
Prior experience collaborating with or working in Law Enforcement, Federal, or Military organizations is advantageous.
Strong knowledge of mobile/computer forensics tools, methodologies, and best practices.
Be able to discuss, display, or relate to LEO Investigator skills such as: Understanding forensic techniques and how to apply them to gather evidence in an investigation.
Noticing subtle details that might be crucial to solving a case.
Ability to analyze complex information, identify patterns, and solve problems logically.
A minimum of four years in Customer Success, Solutions Engineering, or Public Safety leadership.
Broad background in Information Technology
- Familiarity with Windows/Linux environments, networking, SaaS, PaaS, IaaS, and storage systems Exceptional skills in public speaking and presentation Robust abilities in business analysis Proven leadership capabilities across various functions PIa5f1ad3ef5b9-3817
Senior Solution Architect
Location: Hybrid – Chicagoland HQ or Springfield, IL
Employment Type: Full-Time / Permanent
Organization: Consulting Services / Service Delivery
About the Role
We are seeking a Senior Solution Architect who brings both strategic advisory capability and hands-on technical depth across modern enterprise platforms. This is a client-facing leadership role responsible for shaping solution strategy, influencing executive stakeholders, and guiding the delivery of scalable, future-ready architectures.
This role plays a key part in business development, helping craft proposals, solution estimates, resource models, and architectural roadmaps for complex enterprise engagements.
What You’ll Do
- Lead solution architecture for large-scale initiatives ($3M–$30M), balancing quick wins with long-term sustainability.
- Translate business needs into clear technical strategies and architecture roadmaps.
- Drive end-to-end solution design across backend, frontend, DevOps, infrastructure, and cloud ecosystems.
- Act as a trusted advisor to clients and executives—communicating decisions with clarity and confidence.
- Architect solutions leveraging the Microsoft ecosystem (Azure, MS SQL, Dataverse, Dynamics, Power Platform, M365).
- Apply integration patterns, microservices, distributed systems, and resilience design principles.
- Partner closely with Product, Delivery, and Client teams to ensure alignment and execution success.
- Support proposal development, estimation, and technical pre-sales conversations.
- Mentor architects and technical delivery teams; promote reusable frameworks and reference architectures.
- Embed governance, compliance, and security standards into solution designs.
What You Bring
- 20+ years of enterprise technology experience.
- 10+ years solutioning and estimating complex architectures, ideally in a consulting or professional services environment.
- Proven leadership designing and guiding multi-disciplinary technical teams.
- Deep technical expertise across:
- Cloud (Azure preferred)
- Integration architecture & distributed systems
- Backend & frontend platforms
- DevOps, CI/CD, Infrastructure-as-Code
- Modern data and API design patterns
- Strong executive communication and stakeholder influence skills.
- Ability to work in ambiguous, high-stakes environments with pace and confidence.
Nice to Have
- Advanced degree in CS, Engineering, or related field
- Microsoft / Azure / Dynamics / Architecture Certifications
- Experience delivering digital transformation initiatives across multiple industries
- Published thought leadership or conference speaking background
Core Impact Areas
- Strategic Solution Architecture
- Client Advisory
- Proposal & Estimation Leadership
- Enterprise Integration Strategy
- Governance & Architecture Standards
- Cross-Functional Collaboration
- Delivery Oversight
- Risk Analysis
- Roadmapping & Innovation Enablement
INT
About Convene Inc.
Convene, Inc. is a Tampa based, award-winning technology services organization with offices and resources throughout the US, Mexico, and India. We have successful, referenceable customers, competitive benefits, and high-growth opportunities.
The Role
This is not a demo-only role.
You'll sit at the intersection of sales, delivery, and strategy—owning how Salesforce solutions are shaped, positioned, and scoped during the sales cycle.
You'll partner closely with sales and delivery teams to lead discovery, design solutions, and build trust with clients—ensuring we win work that we can deliver successfully.
What You'll Do
- Lead discovery sessions to understand client needs, challenges, and goals
- Design scalable Salesforce solutions across Sales, Service, and/or Experience Cloud
- Translate business requirements into clear solution approaches and architectures
- Support deal strategy, scoping, and solution positioning alongside sales
- Deliver tailored demos, workshops, and solution walkthroughs
- Ensure alignment between presales commitments and delivery capabilities
- Contribute to reusable assets, playbooks, and solution frameworks
What We're Looking For
- 5+ years of Salesforce experience in consulting, solutioning, or presales
- Strong knowledge of Salesforce platform capabilities and architecture
- Experience designing end-to-end solutions (not just features)
- Ability to lead discovery and communicate effectively with both business and technical stakeholders
- Strong storytelling and presentation skills
- Experience working in a Salesforce partner or consulting environment
- Salesforce certifications (Admin, Platform App Builder, Sales/Service Cloud Consultant, etc.)
- Multi-cloud implementation experience
- Familiarity with integrations and enterprise architecture
- Experience working with nearshore or distributed delivery teams
Why Convene
- High-impact role shaping a growing Salesforce practice
- Direct collaboration with leadership—no siloed presales structure
- Focus on quality deals and real outcomes, not volume selling
- Flexible, fast-moving environment with room to build and influence
What Success Looks Like
- Clear, realistic scopes aligned with delivery
- Increased client trust early in the sales cycle
- Scalable, repeatable solution patterns
- Proposal win rate
- Salesforce consulting revenue growth
- Client confidence in pre-sales phase
- Contribution to pipeline expansion
ADP is hiring a Senior Director of Strategy for Compliance Solutions. This position is part of the Corporate Strategy team that supports ADP's Compliance Solutions business. Compliance Solutions provides a suite of payroll and tax compliance offerings, along with payments and money movement services. These businesses are major growth areas for ADP, focused on creating and delivering innovative software, services, and payments solutions for ADP clients.
The successful candidate will partner closely with ADP executives to create and continually improve our overall Compliance Solutions strategy. This person will lead the development of new strategic initiatives focusing on both growth opportunities and operational enhancements for the business. They will also work closely with ADP executives on the ongoing execution of strategic initiatives. The role reports to the DVP of Strategy and Business Development for Compliance Solutions and is based in San Dimas, CA.
Responsibilities:- Serve as a trusted advisor to senior business unit leaders and work collaboratively with their teams to identify, define, and plan critical strategic initiatives
- Identify, develop and drive long-term strategies based on fact-based analyses, focusing both on growth opportunities and operational initiatives for the Compliance Solutions portfolio
- Conduct in-depth market assessments to identify opportunities and risks.
- Partner with business units and functions (e.g., Sales, Implementation, Service, etc.) to develop business strategies for expansion into new products and services
- Lead and drive strategy projects and initiatives
- Perform other related duties as assigned (e.g., financial analyses, presentations, operational assessments etc.)
- Bachelor's degree (MBA preferred)
- 7+ years' experience (3+ years post-MBA) in a strategy consulting firm (e.g. BCG, McKinsey, Bain, PWC, Deloitte) or an internal Corporate Strategy role within a F500 company, having achieved at least a team manager level.
- Experience developing and evaluating strategies: identifying and framing issues, developing hypotheses, conducting market research and analyses to test key hypotheses, developing execution plans
- Known as a strong problem solver and strong presentation skills, including ability to distill complex information into key actionable insights
- Strong analytical skills (financial modeling, basic statistics, regression analyses, etc.)
- Exceptional oral and written communication skills
- Highly collaborative, with ability to influence and lead cross-functional teams
- Ability to influence senior leader stakeholders and lead cross-functional teams
- A person who thinks and acts at an executive level
- Ability to travel between 20-30% depending on specific projects
- MBA and/or other advanced degree (e.g., PhD, MD, JD)
- Consulting firm experience (either pre- or post- MBA)
- Experience with enterprise software, business services, and/or financial services industries
Outside Sales Representative – Residential & Commercial Security Solutions
Job Details
Description
Vector Security is seeking an Outside Sales Representative (Residential and Commercial Security Solutions) to grow new and existing customer relationships within an assigned territory. This opportunity offers a combination of base salary and uncapped commission while building relationships with homeowners, business owners, and key decision makers.
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team!
We offer great benefits, a competitive base salary + uncapped commission, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Location: Auburn, AL
Summary:
Vector Security is seeking an Outside Sales Representative (Residential and Commercial)! In this field-based role, you will generate new opportunities through prospecting, networking, referrals, and in-person meetings with potential customers. Representatives assess customer needs and recommend customized security solutions including alarm systems, video surveillance, access control, fire systems, and smart home technology.
Successful candidates are motivated self-starters who enjoy building relationships in their community, managing their own territory, and developing a strong sales pipeline. By delivering solutions that protect people, property, and operations, representatives play a key role in helping customers feel secure while growing their own income through performance-based earnings.
Why Join Vector Security
- Established brand with trusted security solutions for both residential and commercial customers
- Opportunity to build and grow your own territory through relationship-driven sales
- Diverse product portfolio including intrusion detection, video surveillance, access control, fire systems, and smart home technology
- Ongoing training and product education to support your success in the field
- Competitive compensation including base salary, uncapped commission potential, and monthly vehicle allowance
What You'll Do:
- Sell Vector Security residential and commercial solutions by proactively generating appointments with prospective and existing customers and ensuring offerings align with customer needs and company objectives.
- Maintains strong product knowledge through ongoing training and certifications; educate customers on security solutions including video surveillance, intrusion detection, access control, and fire alarm systems.
- Continuously build and manage a sales pipeline by generating commercial proposals and maintaining opportunities equal to at least four times monthly sales quota.
- Track all proposals and activity within company CRM system to ensure accurate reporting and management visibility.
- Collaborate with commercial system design teams and branch operations to ensure the proper scope is defined for larger commercial installations.
- Identify and pursue new market opportunities by developing strategies to introduce Vector's products to new customers and target segments.
- Monitor competitive activity and market trends including pricing, products, delivery schedules, and merchandising techniques.
What You'll Need:
- High School Diploma required. Bachelor's Degree preferred.
- Valid Driver's License
- Needs to be savvy in using social media to increase sales leads.
- Prospecting Skills:
- In order to expand our commercial business, it is important that Commercial sales representatives be able to build new relationships and generate new logos for the company.
- This can be done via a variety of methods including leveraging LinkedIn, social media, networking, working “Dodge” type reports, etc.
- Previous Sales Experience - Preferred:
- Demonstrated success in previous sales positions.
- Presentation Skills:
- Ability to present complex integrated solutions that are common in Large Commercial environment.
- Closing Skills:
- Must be able to close commercial proposals at a rate deemed acceptable by management, overcome objections, have strong negotiation skills.
We also recognize that great sales professionals come from many different industries. If you bring strong relationship-building skills, a consultative approach, and the drive to succeed, we’d love to hear from you! Candidates from a variety of outside sales environments often excel in this role, including security systems, alarm or access control sales, HVAC or building systems sales, telecom or cable sales, solar, pest control, or furniture sales, and other territory-based consultative sales roles.
Compensation & Earnings Potential:
We offer base salary + uncapped commission along with guaranteed commission for first six pay periods. This role offers a competitive commission structure with uncapped earning potential. High-performing representatives often earn up to $80,000 in their first year, with experienced top performers exceeding six figures.
What You'll Get:
We offer a “Total Rewards” package including:
- Competitive compensation with incentive eligibility
- Medical, dental and vision coverage
- Company paid life and AD&D insurance.
- Company paid short- and long-term disability.
- Voluntary benefit products
- 401k retirement savings plan
- Flexible Spending Account
- Paid time off
- Tuition reimbursement
- Employee Assistance Program (EAP)
About Us:
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.
Our Values:
- Win as a team.
- Do the right thing.
- Make a difference every day.
- Get it done.
- Think big.
If you share these ideas, we’d love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.
A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.
Your role and responsibilities
Currently, we are looking for a Senior Oracle Cloud Financials Solution Architect to join our team. This is a key role playing an integral part in our growing Oracle ERP practice. This is a full‑time position that can sit anywhere in the United States. Must be willing to travel to support clients onsite as needed.
The ideal candidate will have operated in a senior Architect capacity previously, is someone who can anticipate needs and take action to drive deliverables for continued project success. This position needs a leader who will not only architect solutions on implementations but also be part of a senior task force to help the practice grow. This includes maximizing sales opportunities by architecting and acting as the lead in creating Proposals, presenting and implementing Oracle ERP Cloud solutions to potential customers. The individual should be able to play multiple roles, be able to work in a very fast‑paced, enriching environment and is looking for a career rather than just a job.
What You’ll Do:
The Solution Architect is responsible for the overall solution identification and architectural design for assigned projects and initiatives. Key responsibilities of the role are as follows:
- Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations.
- Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands‑on development, design, prototyping and/or other efforts required to keep the project on a successful track.
- Ensure that the proposed solution meets the client’s requirements, is architecturally complete, and all architectural risks are quantified within their assigned area.
- Ensures that the solution aligns with and utilizes the portfolio offerings that result in profitable revenue growth.
- Work with client stakeholders to evaluate the solution requirements and supports the management and traceability of requirements during the engagement
- Review Customer’s current process and the requirement and design customer specific solutions based on industry specific best practices
- Act as a technical interface to the client and assumes a proactive role for developing business opportunities.
- Lead implementation team in the execution of testing cycles including ensuring the completeness in the development of testing scenarios, test cases and test scripts.
- Implements quality solutions that meet the requirements and advises clients on AST offerings, strategy, designs, implementation approaches and alternatives / tradeoffs.
- Work with Project Manager and provide input to the project plan and work breakdown structure and assist in managing timelines and milestones to ensure timely completion of all deliverables
- Identify opportunities for new or follow‑on business and assists in creating change orders.
- Provide thought leadership to the growth of the Practice
- Participate in strategic planning activities and business case development.
- Participate in strategy presentations to clients including features, implementation approach, technical requirements, impacts, and benefits.
- Perform responsibilities including solution proposal management, solution design, solution review, risk analysis, proposal preparation and client presentations.
- Provide technical oversight for technical estimates created with standards tools, portfolio Work Breakdown Structures, statements of work and industry standard estimating techniques.
- Assumes a proactive role for developing business opportunities. Assists in presales cycles by creating architectural demo’s, effort estimates and proposal development.
- Maintains knowledge of technologies, industry trends, standards and design techniques.
Required technical and professional expertise
- 10+ years ERP implementation experience
- Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA
- Public Sector domain (city/state/local/county government) experience considered an asset
- Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management
- Hands‑on technologist with strong background in designing and building modular, scalable, testable enterprise systems in in Oracle Cloud Financials
- Ideal to have project exposure to other Cloud module areas such as: Supply Chain and HCM Applications
- Ability to work in a fast‑paced environment with a diverse group of people
- Capability to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed
- Excellent verbal and written communication skills, including ability to communicate clearly and concisely to all audiences of all levels, spanning from technical peers to executive management
- Organized and detailed oriented
- Ability to fully utilize Microsoft Office (Word, Excel, PowerPoint)
- Ability to adapt to new projects quickly with a can‑do, jump‑right‑in attitude
- Ability to work on multiple projects concurrently
- 4‑year Bachelor degree (or equivalent experience)
IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
#J-18808-Ljbffr
Overview:
As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.
You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.
Responsibilities include but not limited to:
Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.
Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.
Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.
Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.
Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.
Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.
Cross functional understanding of how their work integrates with other business workstreams and initiatives.
Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.
Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.
Participates in governance meetings and communicates technical and business product status and progress with senior leaders.
Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.
Engages in product discovery efforts to identify strategic opportunities.
Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.
Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value
Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.
Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.
Qualifications:
Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.
Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
Ability to influence teams to deliver great customer experience without direct authority.
Working knowledge of Product Management practices.
Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.
Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.
Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.
Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.
Preferred Qualifications:
Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.
Proven track record working in an agile environment while delivering results based on effective prioritization.
Experience with stakeholder management and collaboration.
Ability to quickly learn new domains and adapt to changing business needs.
Knowledge of product and project and portfolio management best practices.
Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.
Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.
Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.
Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$84,000.00 - $155,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.