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AI Ethics Specialist, Standards, Measurement & Governance | Just Horizons Alliance

Join us to define the standards that hold AI systems accountable.

The situation

Just Horizons Alliance is an 18-year-old applied research lab focused on ethics and technology. Our current focus is the AI Ethics Index, a measurement framework for evaluating AI systems on ethics, safety, and societal impact.

We currently have a first version of the framework that is validated and in use. Now we're investing in the next phase: sharper indicator definitions, stronger construct validity, governance processes that hold up to external scrutiny, and measurements that work across domains from education to healthcare to finance.

This is the first dedicated hire to drive the standards and governance layer end-to-end.

What you'll actually do

Months 1–3: Learn the system

Work through the existing L4 indicator library with Sophia. Understand where definitions need tightening, which constructs require the most interpretation, and how the evaluation engine turns indicators into measurements. Start giving developers working definitions they can implement.

Months 4–6: Build the governance infrastructure

Lead the development of a versioning and change control process for the Index. Define disclosure policies. Formalize internal ethical oversight processes. Collaborate with domain experts in education, healthcare, and finance to validate indicators across contexts.

Months 7–12: Drive the standard

Be the person who gives definitive answers on construct interpretation. Manage the L4 indicator framework as a living, governed document. Represent the methodological rigor of the Index in external conversations with regulators, academics, and the organizations being evaluated.

Why this role is hard

You're working at the frontier of a field that does not have settled answers. There is no ISO standard for AI ethics measurement. The frameworks you're building will be contested by academics, challenged by the AI companies being evaluated, and scrutinized by regulators. You need to make defensible decisions under genuine uncertainty, document your reasoning clearly, and communicate it to people who will disagree.

The daily work involves uncomfortable specifics. What does \"sexually explicit content\" mean when an LLM is used in a youth education context—a tutoring app, a storytelling tool, an educational assistant? Where exactly is the boundary? You have to define it in terms a developer can implement and an auditor can verify.

The pace is weeks, not semesters.

You're probably the right person if

You've taken an abstract ethical principle and turned it into something a developer could build or a compliance team could audit

You understand NIST AI RMF or the EU AI Act at a working level — not awareness, but enough to argue about the details

You have external credibility in the field: publications, recognised work, advisory roles, or a title that carries weight

KYC, compliance, or governance experience is part of your background alongside ethics expertise

You work at the pace of decisions, not the pace of studies

You can hold a substantive conversation with a software developer about API behaviour and with a philosopher about construct validity — on the same day

You can read an inter-rater reliability methodology and understand what it means for your indicator definitions

You're probably not the right fit if

Your background is purely academic ethics — you've written and published but never operationalized anything

You need months of research before committing to a position on a specific indicator definition

You're primarily a communicator or writer about AI ethics rather than a practitioner of governance

You're based on the West Coast US or don't work in East Coast US or Western Europe time zones

You see \"working with developers\" as someone else's job

Hard Skills

These are the domain and technical capabilities you need going in — or need to be able to build up fast. You don't need to be an engineer. But you do need to learn quickly, including using AI tools to close knowledge gaps on the fly.

• NIST AI RMF and EU AI Act — working-level knowledge, not awareness. Enough to argue about the details and identify where a specific AI system fails to comply
• Construct operationalization — demonstrated experience translating an abstract ethical principle into a bounded, testable indicator that someone else can use
• Governance documentation — writing versioning policies, change control frameworks, and disclosure protocols that other people actually use day to day
• AI evaluation methodology — familiarity with how AI systems are benchmarked, where measurement goes wrong, and what validity means in a scientific context
• Basic technical literacy — able to read API documentation, understand what a model endpoint does.
• Statistical reliability concepts — inter-rater reliability, aggregation methods, and what it means for a measurement to be valid versus merely reliable
• KYC or compliance frameworks — experience building governance processes that have real enforcement teeth, not just principles documents that no one is held to

What you get

The role: Work directly with Sophia Zitman (AIEI Team Lead) as the person who owns the methodological integrity of the AI Ethics Index. Direct daily collaboration with the development team.

The comp: $110,000

The team: Small, split between ethicists and engineers. Interview panel: Janet Kang and Sophia Zitman.

The environment: Boston-based non-profit (501(c)(3)). East Coast US or Western Europe time zones strongly preferred. Deliberate, rigorous culture.

The upside: You'll have built the governance foundation of what may become the globally referenced standard for AI ethics measurement. That is a genuinely consequential body of work.

About ClearHello

From idea to launch, ClearHello helps clients build a reliable online presence, strengthen their visibility, and stay immediately connected with the people that they serve. 

In a digital age we are a human-centric communications company. From our customers, to our staff and community, everything we do revolves around bettering the lives of the people around us. Ingenuity and collaboration drive us to constantly integrate new solutions, keeping our services simple and efficient for our customers. Meaningful connections are our objective. Our communications services are the tools. Facilitating meaningful connections underlies the spirit of what we do. 

Position Description:

The Technical Sales Specialist plays an integral role collaborating with the Sales, Development, and Product teams and is primarily responsible for bridging technical expertise and product knowledge with sales acumen to educate clients and sell complex technical communications products and services.  

This position will drive business growth by understanding customer needs, provide technical solutions, and effectively articulate the value of our products and services. 

Success in this role is defined by analyzing customer requirements, preparing technical proposals and demonstrations to explain product functionality, showcase how solutions add value by lowering costs and increasing productivity, and selling those customized solutions to new and existing clients to increase revenue. 

Essential Job Duties and Responsibilities:

• Propose, present, and sell customized products and services in alignment with client business objectives by matching them with optimal solutions. 
• Create and conduct compelling sales presentations and customized technical demonstrations to showcase product capabilities that serve as solutions to client needs.
• Proactively engage and collaborate with Development, Sales, and Products teams to achieve unified and defined business objectives by leveraging knowledge of products and services to align company offerings with client needs.
• Utilize keen technical, persuasion, and active listening skills to understand customer needs to suggest and sell product solutions to meet those needs. 
• Customize sales strategy by understanding critical customer needs and utilizing internal product and brand knowledge. 
• Partner with stakeholders as needed to drive strategic deals, analyze customer requirements, and prepare technical sales proposals. 
• Proactively identify and secure new business opportunities to expand existing client portfolios. 
• Provide pre-sales support by answering technical inquiries and participating in sales meetings. 
• Frequently collaborate with the Development team to provide post-sales support to customers, including technical troubleshooting and customer training, to ensure optimal satisfaction with our products and services. 
• Provide ad hoc troubleshooting and informative overviews (via phone, video, and screen share) as they arise to help end users overcome challenges and address their questions before and after purchase. 
• Relay client feedback to Development and Product teams and follow up as needed to support clients inquiries and services needs. 
• Communicate with stakeholders by providing analytics and status of open proposals.
• Utilize CRM to follow up on client proposals, status, and communication. 
• Manage multiple complex proposals simultaneously with clarity, accuracy, and confidence. 
• Update and communicate with sales teammates, department colleagues and leadership on a consistent basis.
• Other tasks as assigned by leadership. 

Skills, Experience, and Education:

• A minimum of three years of sales and customer service support experience. 
• Strong technical background, preferably in the IP-based voice/communications industry.
• Strong experience using, understanding, and communicating about JSON data structures.
• Ability to read API documentation and interact with it using tools such as cURL, Postman or Bruno. 
• Understanding of automated systems, and internet and cloud-based systems. 
• Experience on the Linux command line and familiarity with MySQL and javascript and/or other scripting languages a plus.
• Ability to understand complex technical concepts and effectively communicate them to both technical and non-technical audiences. 
• Experience working cross-functionally with teams. 
• Demonstrated relationship-building, problem solving and analytical abilities.
• Ability to clearly and concisely convey ideas in both verbal and written form.

Core Competencies:

• Excellent interpersonal and communication skills with a passion for developing and maintaining strong client relationships to increase customer satisfaction and loyalty. 
• Self-motivated and target-driven with a proven track record of meeting or exceeding business and sales objectives. 
• Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
• Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
• Artfully deploy sales strategies and negotiation skills to close deals. 
• Represent the company and internal and external clients with courtesy and professionalism. 
• Strong organizational skills and attention to detail, with a demonstrated ability to work independently, manage multiple projects, prioritize, and manage a high volume of tasks, deadlines, requirements, and decisions.
• Proven ability to efficiently work in a remote team environment with support from leadership. 

General Company Requirements:

• Be a collaborative part of an organization that is team-based, positive and supportive.
• Be dependable, trustworthy, and always make ethical decisions.
• Cultivate meaningful connections.
• Continue to learn in the field and build knowledge.
• Think critically about how to solve problems and suggest solutions.

What We Offer:

• Company paid medical, dental, and vision insurance. 
• Company matching to a Simple IRA. 
• Flexible time off and paid holidays. 
• Remote work arrangements.
• A supportive, cohesive, and inclusive work environment where all employees are critical to the success of the company and have regular connectivity meetings with leads. 
• Career development potential, mentorship, and training within a supportive, fun, and growing company. 

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. When appropriate, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Work Authorization:

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

Pay Range: 

The expected annual salary range for this full-time exempt position is $68,000 to $84,000. 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with geographical market data, or other law. 

Location: 

ClearHello is based in Escondido, California.

Qualified candidates may send their resume and cover letter to  

Overview

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

As a Technician, you will be responsible for providing a high level of service to our clients by maintaining optimum performance of their MFP’s and printers. You will complete emergency service calls as well as preventative maintenance calls at the customer’s location.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

+ Travel to customers’ locations to complete service calls according to company policies.

+ Accurately diagnose, repair and maintain equipment in optimum operating condition at customers’ locations.

+ Manage and maintain a highly accurate car stock parts inventory.

+ Provide on-going key-operator training to enhance user productivity, increase machine uptime and reduce service tickets.

+ Project a positive company image through proper attire, personal grooming, exceptional communication skills, and excellent customer service.

+ Report poor machine performance at first suspicion to manager.

+ Keep current with new technology through off-site manufacturer's classes and online training.

+ Collaborate with customer service team to receive, prioritize, and accurately close service calls.

+ Maintain current KPI requirements for position.

+ Perform other duties as assigned.

Qualifications

+ A high school diploma or equivalent; or industry related experience and/or training; or combination of education and experience.

+ Computer literate and basic knowledge of networking.

+ Ability to install/diagnose a network printer.

+ Valid driver's license with an excellent driving record.

+ Ability to travel to and from customers within the subsidiary’s customer base.

+ Ability to read and follow technical schematics and service manuals.

+ Ability to troubleshoot electrical and mechanical failures.

+ Excellent communication skills.

+ Able to work independently, under pressure at customer locations and to accept direction on given assignments.

+ Physical requirements: ability to bend, lift 50 pounds.

+ Strong customer service skills.

+ Car Insurance Requirements:

o Standard Coverage with $1,000 Deductibles

o Bodily Injury $100,000 / $300,000

o Property Damage $50,000

o Collision Deductible $1,000

o Comprehensive Deductible $1,000

Preferred:

+ Computer skills including a working understanding of basic network connectivity and print drivers.

+ Minimum 2 years mechanical and electrical support experience, within office product industry.

+ Minimum training 2 current KDA or other manufacturer’s on-line apps or “connectivity” courses.

The typical pay range for this role is $50,000 -$62,000. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position may include a discretionary bonus based on performance.

Note

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

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Clinical Coordinator/Assistant Professor

Health Information Management Systems (HIMS)

FLSA Classification

Exempt, Probationary (tenure-track)

Salary Grade/Level/Family/Range

Salary Range: $45,000 - $55,000; 25% Release Time

Reports to

Program Director

Job Description

Summary/Objective

The Health Information Management Systems (HIMS) program at Southern University at New Orleans strives to be a premier academic program dedicated to developing the next generation of health information management professionals. Through strong partnerships with healthcare organizations, industry leaders, and research institutions, the HIMS program remains responsive to workforce needs, aligned with accreditation standards, and committed to innovation in HIM education.

The Clinical Coordinator for the HIMS program serves a dual role in teaching and clinical coordination, ensuring students gain the knowledge, skills, and supervised practice experiences required for credentialing and gainful employment. The Clinical Coordinator builds and maintains partnerships with healthcare facilities to secure high-quality clinical placement sites that meet program, accreditation, and regulatory requirements. Responsibilities include assigning students to clinical sites based on curricular needs and site availability; coordinating student schedules; confirming student readiness for placement; and ensuring compliance with confidentiality, patient privacy, and health information management standards.

In collaboration with program faculty, the Clinical Coordinator ensures that clinical experiences are fully integrated with the curriculum and aligned with established learning outcomes. This includes providing ongoing guidance and support to students during clinical placements; monitoring performance; offering timely feedback; addressing challenges that arise; and evaluating the effectiveness of both the clinical sites and the overall experiential learning process. The Clinical Coordinator also works closely with clinical site supervisors and preceptors to clarify expectations, provide training or resources as needed, and support effective student mentorship and evaluation.

Consistent with the University Faculty Handbook, Program Coordinators administer individual degree programs within a college and are responsible to the Department Chair. Duties include coordinating course schedules, teaching assignments, and accreditation activities; monitoring and assessing program effectiveness; initiating curriculum updates; and working collaboratively with faculty to support student advisement and overall program quality.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

1. Works collaboratively with the Department Chair and College Dean.
2. Responds to program inquiries and has a complete/concise knowledge of the Health Information Management Systems (HIMS) Program curriculum and graduation requirements.
3. Recruits and retains students through graduation. Also, closely works with other HIMS faculty and the Office of Recruitment to actively recruit HIMS majors.
4. Support student academic performance and timely degree progression by creating academic improvement plans for students on academic probation, and overseeing the coordination of pre-professional opportunities and/or internships (if applicable).
5. Reviews the program annually to ensure continuous improvement. Lead all efforts in completing the self-study report and program reviews. Also, provide all requested documents for SACSCOC and other specific items/updates.
6. Develops marketing communications, including emails, web page design, and social media posts, with SUNO’s Public Relations (communication and marketing) and Department Chair.
7. Develop meaningful relationships with on and off-campus stakeholders to enhance student experiences and ensure successful student graduates.
8. Actively pursue external funding for program enhancement and undergraduate research (student support) via the grants and sponsor research office.
9. Other duties as assigned.

Faculty Rights, Duties, and Responsibilities

This position is governed by Part II, Article VIII of the Southern University System Bylaws, which outlines the rights, responsibilities, and expectations of faculty members related to:

• Exercises academic freedom in teaching, scholarship, and service.
• Participates in faculty governance, policy development, and academic decision-making.
• Contributes to the mission, values, and academic integrity of the institution.
• Must satisfy the qualifications and expectations for appointment, promotion, and tenure.

These provisions apply to the academic appointment associated with this administrative role.

Competencies

• Commitment to creating engaging and inclusive learning experiences for first-generation students.
• Familiarity with the literature on learning sciences, including adult motivation to learn
• Strong organizational skills.
• Ability to build a supportive and nurturing community of faculty to set and achieve common goals.
• Ability to motivate faculty to work in teams; ability to support faculty in motivating students.
• Ability to foster a growth mindset among faculty and students.
• Ability to relate well to others within the academic environment, a demonstrated ability and/or interest in working in a multiethnic, multicultural environment.
• Proficiency in the written and oral use of the English language is required.

Work environment

Office Setting

Physical demands

Ability to sit/stand/walk at will; Ability to climb stairs; Ability to communicate verbally and in writing; Ability to use a keyboard; and Ability to lift or carry up to 10 pounds.

Travel required

As needed for student recruitment.

Required education and experience

• MA/MS degree or equivalent in HIMS or a closely related discipline (from an accredited university).
• Experience teaching, training, mentoring, or precepting students or new employees, ideally in a healthcare or academic setting.
• Demonstrated experience working with healthcare systems such as EHR platforms, clinical workflows, or health data management processes.
• Knowledge of AHIMA curriculum competencies, CAHIIM accreditation standards, and best practices for HIM education.
• Experience coordinating or supervising clinical placements, student internships, or practicum experiences in an academic or healthcare environment.
• Minimum of 2–3 years of professional experience in health information management, health informatics, clinical documentation, or a related healthcare setting.
• Current RHIA credential.
• Experience developing, evaluating, or managing clinical affiliation agreements with healthcare facilities.
• Familiarity with regulatory standards and guidelines (HIPAA, CMS, Joint Commission, state health department rules) relevant to clinical training and HIM practice.
• Experience collecting, analyzing, and reporting program data related to student performance, accreditation, or clinical site evaluation.

Preferred education and experience

• Doctoral degree preferred.
• Proficiency with academic learning management systems (LMS) and clinical placement management platforms, such as Canvas and InPlace.
• Experience in working with diverse populations and fostering a collaborative, supportive, and inclusive environment.

Southern University of New Orleans (SUNO) is an Equal Opportunity Employer.

Non-Discrimination Statement

In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in Uniformed Services, and all other categories protected by applicable state and federal laws.

This commitment applies but is not limited to decisions made with respect to hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other College-administered programs. Discriminatory acts of any kind are strictly forbidden.

American with Disabilities Act (ADA) Statement

Southern University of New Orleans (SUNO) complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources.

Southern University at New Orleans ■ 6400 SUNO Knights Drive, New Orleans, LA 70126 ■ (5

An Equal Opportunity Employer

State as a Model Employer - SAME

Spanish Instructor (Summer Program)

FLSA Classification

Exempt

Temporary, summer appointment

Salary Range/Grade

Salary Range: $700 (summer stipend)

Reports to

Director, Upward Bound

Job Description

Summary/objective

The Spanish Instructor provides instructional support to participants enrolled in the TRIO Upward Bound Classic Program Summer Academic Institute at Southern University at New Orleans (SUNO). Upward Bound is a federally funded college preparatory program designed to increase the high school graduation and postsecondary enrollment rates of first-generation college students and students from limited-income backgrounds.

The Spanish Instructor delivers engaging instruction in Spanish language fundamentals including speaking, reading, writing, and cultural literacy, while reinforcing academic preparedness necessary for college success. Instruction is provided to high school students participating in the two-month summer residential/academic program, which simulates a college learning environment.

The instructor contributes to the academic enrichment and college readiness mission of Upward Bound by supporting program participants in developing language skills, critical thinking abilities, and cross-cultural awareness.

Grant-Funded Position Statement

This position is 100% funded through the federally sponsored TRIO Upward Bound Classic Program administered by the U.S. Department of Education.

Employment in this position is contingent upon the availability of grant funding and programmatic needs. The appointment is temporary and limited to the Upward Bound Summer Academic Program, typically conducted during the summer session.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

1. Develop and deliver structured lesson plans aligned with program academic enrichment objectives.
2. Prepare a course syllabus outlining instructional activities, assignments, and evaluation methods appropriate for high school participants.
3. Provide instruction in Spanish language fundamentals, including grammar, pronunciation, vocabulary development, reading comprehension, and basic composition.
4. Integrate lessons on Spanish-speaking cultures and literature to promote global awareness and cultural competency.
5. Utilize engaging and innovative instructional strategies that support diverse learning styles.
6. Assess student progress through assignments, quizzes, and informal evaluations.
7. Provide academic support and mentorship to Upward Bound participants to promote college readiness.
8. Collaborate with program administrators and instructional staff to support student academic development.
9. Participate in program activities designed to support the holistic academic and personal development of Upward Bound participants.
10. Support related academic and enrichment activities that contribute to participants’ preparation for postsecondary education.
11. Other duties as assigned.

Competencies

• Ability to engage and motivate high school students from diverse educational and socioeconomic backgrounds
• Strong interpersonal and communication skills
• Cultural awareness and sensitivity to the needs of first-generation and limited-income students
• Effective classroom management and instructional delivery skills
• Ability to work collaboratively within a multidisciplinary educational team

Work environment

Work is performed primarily in a classroom academic environment supporting approximately 90 Upward Bound program participants during the summer academic session. The position operates within a structured pre-college program designed to simulate the expectations of a collegiate learning environment.

Physical demands

The position requires the ability to:

• Conduct classroom instruction and facilitate academic activities.
• Communicate effectively with students and program staff.
• Utilize standard classroom instructional equipment and technology.

Travel required

Minimal travel may be required (approximately 10%) to support program-related activities.

Required education and experience

• Bachelor’s degree in Spanish, Foreign Language Education, or a related field.
• Experience teaching or tutoring Spanish language concepts.
• Experience working with high school or pre-college students preferred.

Preferred education and experience

• Experience working with TRIO programs or other college access initiatives.
• Demonstrated ability to build relationships with students, families, and educators.
• Experience supporting college readiness or academic enrichment programs.
• Ability to work effectively in a collaborative educational environment.

Southern University of New Orleans (SUNO) is an Equal Opportunity Employer.

Non-Discrimination Statement

In compliance with Title IX of the Education Amendments of 1972, Title VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws, Southern University at New Orleans (SUNO) forbids discriminating or harassing conduct that is based on an individual's race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in Uniformed Services, and all other categories protected by applicable state and federal laws.

This commitment applies but is not limited to decisions made with respect to hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other College-administered programs. Discriminatory acts of any kind are strictly forbidden.

American with Disabilities Act (ADA) Statement

Southern University of New Orleans (SUNO) complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Office of Human Resources.

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• Design and build internal tools and automation-including API linting frameworks, OpenAPI specification validators, code?generation utilities, and workflow automation-to improve consistency, quality, and efficiency across the API lifecycle.
  
• Ensure developer experience is at the center of all software created, building intuitive, reliable, and friction?reducing tools that empower API producers and consumers and simplify their workflows.
  
• Collaborate, coordinate, and align with technical stakeholders such as architecture, platform engineering, security, and API governance teams to ensure tooling meets enterprise needs and integrates seamlessly with broader technical ecosystems.
  
• Apply industry best practices to deliver secure, scalable, and maintainable solutions that align with clients engineering, security, and compliance standards.
  
• Drive development activities from design through delivery, ensuring tools and services are released on time and effectively support both API producers and consumers.
  
• Champion code quality, implementing comprehensive unit testing, functional testing, and automated validation to ensure highly reliable solutions and fast feedback loops.
  
• Demonstrate engineering excellence, consistently applying high?quality engineering practices-including clean code principles, strong testing strategies (unit, integration, functional), CI/CD pipeline integration, versioning discipline, and reliable automated deployment strategies-to ensure tooling is robust, maintainable, and production?ready.
  
• Ensure all software created adheres to strong security principles, including secure coding practices, automated security scanning, vulnerability mitigation, and alignment with enterprise security standards-ensuring tooling is safe by design, safe by default, and safe in production.
  
• Support the tech lead in evaluating and shaping technical decisions, contributing insights and execution capabilities related to tooling, automation, and developer?experience improvements.
  

• 
  
• Programming & Scripting: Java | Python | JavaScript | TypeScript, Bash / Shell Scripting
  
• API Design & Management: RESTful APIs, OpenAPI / Swagger (Specification, Validation), API Linting Frameworks, API Governance & Standards Enforcement, API Versioning Strategies
  
• Automation & Tooling: Code Generation Utilities, Workflow Automation Tools, Internal Developer Tooling, CLI Tools
  
• Testing & Quality Engineering: Unit Testing | Integration Testing | Functional Testing, Automated Validation Frameworks, Test Automation Tools, Code Quality & Static Analysis Tools
  
• CI/CD & DevOps: CI/CD Pipelines (GitHub Actions, GitLab CI, Jenkins), Automated Build & Deployment Pipelines, Artifact Repositories, Infrastructure Automation
  
• Cloud & Platforms: Cloud Platforms (AWS / Azure / GCP), Containerization (Docker), Kubernetes (optional / platform-dependent)
  
• Security & Compliance: Secure Coding Practices, Automated Security Scanning (SAST / DAST), Vulnerability Management Tools, Dependency Scanning, Compliance & Enterprise Security Standards
  
• Developer Experience (DX): Developer Tooling & Enablement Platforms, Documentation Automation, API Consumer & Producer Enablement Tools
  
• Collaboration & Version Control: Git | GitHub | GitLab, Agile / Scrum Methodologies, Issue & Work Tracking Tools (Jira, similar)
  

The Integration Architect defines, designs, and governs enterprise integration architecture standards across AWS, Azure, Microsoft Fabric, and on-prem systems. This consultant creates scalable integration blueprints, reusable patterns, and secure connectivity frameworks that ensure interoperability, reliability, and domain-aligned data exchange. The role partners closely with domain teams, platform engineering, API management teams, and enterprise architecture to accelerate delivery while maintaining architectural integrity.

• 
  
• Define and maintain enterprise standards for API design, event schemas, messaging patterns, and integration of contracts.
  
• Establish integration governance across AWS, Azure, MS Fabric, and on-prem systems.
  
• Define patterns for ADS (Authorized Data Sources) alignment, data contracts, schema evolution, and anchor key management.
  
• Enforce adherence to enterprise security principles, including OAuth2/OIDC, JWT, TLS, Zero Trust patterns.
  

• 
  
• Build and maintain unified enterprise integration architecture blueprints spanning cloud, Fabric, and on prem connectivity.
  
• Create domain specific and cross domain integration flow maps, canonical API patterns, and event driven reference architectures.
  
• Align AWS, Azure, MS Fabric, and on-prem patterns under Unified Architecture.
  

• 
  
• Develop reusable integration patterns for:
  
  
  • 
    
  • AWS: API Gateway, Event Bridge, SNS/SQS, Lambda, Step Functions, Glue, EMR, Redshift, Lake Formation, Kinesis, AWS Batch, AWS ECR, AWS ECS Fargate.
    
  • Azure: APIM, Functions, Service Bus, Azure Data Factory (all IR types), Azure Synapse Pipelines, Azure Stream Analytics, Azure Batch, Azure Data Explorer ingestion.
    
  • MS Fabric: Data Factory pipelines, Lakehouse ingestion interfaces, Fabric Data Pipelines, Notebook-based ETL, Warehouse ingestion.
    
  • On prem: MFT, MQ, legacy services.
    
  
  
  
• Provide templates for API contracts, event schemas, integration error handling, observability hooks, and resiliency patterns.
  

• 
  
• Define integration patterns incorporating ADS rules, domain ownership, and anchor key management for interoperability.
  
• Ensure all integration patterns embed security, observability, lineage awareness, and operational resiliency.
  
• Collaborate with data governance to ensure consistent entity resolution and cross?domain identifier mapping.
  

• 
  
• Guide domain teams in implementing target state integration architectures.
  
• Lead or participate in architecture reviews for API designs, event models, platform integrations, and connectivity.
  
• Recommend modernization opportunities to retire from legacy integration mechanisms and adopt event-driven/API?first models.
  

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• 8-12+ years in integration architecture, API engineering, event-driven design, or hybrid integration.
  
• Strong hands-on expertise across:
  
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  • AWS: API Gateway, Event Bridge, SNS/SQS, Lambda, Step Functions, Glue, EMR, Redshift, Lake Formation, Kinesis, AWS Batch, AWS ECR, AWS ECS Fargate.
    
  • Azure: APIM, Functions, Service Bus, Azure Data Factory (all IR types), Azure Synapse Pipelines, Azure Stream Analytics, Azure Batch, Azure Data Explorer ingestion.
    
  • MS Fabric: Data Factory pipelines, Lakehouse ingestion interfaces, Fabric Data Pipelines, Notebook-based ETL, Warehouse ingestion.
    
  • RDBMS: SQL, Oracle, DB2, RDS, etc.
    
  • On prem: MQ, MFT, REST/SOAP services.
    
  
  
  
• Understanding of ADS, anchor key management, data/domain contracts, lineage aware integration.
  
• Experience designing event driven, API first, batch, and hybrid integration architectures.
  

We are seeking an experienced MuleSoft Developer to design, build, and maintain enterprise integrations and APIs. The ideal candidate will have hands on experience with Mule 4, DataWeave, and API led connectivity architecture. This role requires strong technical expertise in developing scalable integrations and deploying MuleSoft applications within cloud environments.

Job Title: MuleSoft Developer

Location: Boston, MA

Duration: 12 + Months

Candidates: Only Local to Boston, MA

Required Skills

• Minimum 3 years of experience building integrations using Mule 4 and DataWeave 2.0
• Experience designing and implementing API led connectivity architecture
• Strong hands on experience with Anypoint Studio, Anypoint Exchange, API Manager, and Anypoint Monitoring
• Experience developing API specifications using RAML or OpenAPI (OAS)
• Production deployment experience using CloudHub 2.0 and MuleSoft Runtime Fabric (RTF)
• Experience with containerized Mule applications, runtime properties, scaling, and deployment promotion strategies
• Ability to convert business requirements into technical designs, interface contracts, and implementation plans

Preferred Skills

• Experience working with AWS networking patterns and cloud security practices
• Experience integrating MuleSoft with AWS services
• Familiarity with Kubernetes tools such as Helm, kubectl, ingress controllers, and service mesh concepts
• Experience with automated testing using MUnit
• Knowledge of API governance standards including naming conventions, versioning, and policy enforcement

Key Responsibilities

• Design, develop, and maintain MuleSoft APIs and integrations using Mule 4 and DataWeave following API led architecture
• Develop scalable and secure API solutions meeting performance and security requirements
• Deploy and support applications on CloudHub 2.0 and Runtime Fabric including configuration management and troubleshooting
• Collaborate with cloud and platform teams to ensure deployments align with AWS and EKS standards including networking, monitoring, and security
• Build and maintain CI CD pipelines to promote deployments across environments with quality controls
• Implement integration best practices including logging, error handling, retry strategies, circuit breakers, and API policy enforcement
• Conduct root cause analysis of production issues and develop operational runbooks, dashboards, and monitoring alerts

Company Description

At Titl, we simplify the real estate process by eliminating paperwork, legal obstacles, and delays associated with buying, owning, or selling a home. Our advanced technology ensures transparency and peace of mind throughout every transaction. We provide a modern and user-friendly way to handle property—designed for today and prepared for future needs.

Role Description

We're seeking an experienced Full-Stack Engineer to join our team working on a sophisticated property data research and report generation platform. This role involves building and maintaining enterprise-grade systems that automate property data extraction from government sources, generate comprehensive property reports, and manage complex business workflows including payments, authentication, and blockchain integration.

What You'll Work On

• Backend Services: Develop and maintain NestJS microservices handling property data scraping, PDF generation, report aggregation, and enterprise account management
• Frontend Applications: Build responsive Next.js applications with complex state management and real-time updates
• Data Pipeline: Work with automated scraping systems using Puppeteer and AI-powered document processing (Google Document AI, OpenAI)
• Integration Development: Implement OAuth flows, Stripe payment processing, webhook handling, and third-party API integrations
• Queue Management: Design and maintain Bull queue systems for background job processing and async workflows
• Blockchain Integration: Work with Polymesh blockchain for property ownership verification and asset tokenization
• Database Design: Create efficient Prisma schemas and optimize PostgreSQL queries for complex property data relationships

Required Technical Skills

Core Stack (Must Have)

• Backend: Advanced proficiency in NestJS with deep understanding of dependency injection, decorators, guards, and service patterns
• Frontend: Expert-level Next.js 14 (App Router) and React with TypeScript
• Database: Strong Prisma ORM experience and PostgreSQL optimization skills
• TypeScript: Production-level TypeScript across full stack
• API Design: RESTful API design, DTOs, validation, and Swagger documentation Infrastructure & DevOps
• Docker: Container orchestration and development environments
• Cloud Platforms: Google Cloud Platform (Cloud Storage, Cloud Run)
• Queue Systems: Bull or similar job queue systems (Redis-backed)
• Monorepo: Experience with pnpm workspaces or similar monorepo tooling Authentication & Payments
• OAuth 2.0: Multi-provider authentication (Google, Facebook, LinkedIn)
• JWT: Token-based authentication and authorization patterns
• Stripe: Payment processing, webhooks, subscription management, and usage-based billing Specialized Skills
• Web Scraping: Puppeteer or similar browser automation tools
• PDF Processing: PDF generation, manipulation, and data extraction
• AI/ML Integration: Experience with AI APIs (OpenAI, Google AI, etc.)
• Background Jobs: Async processing, retry logic, and error handling

Highly Desired Skills

• Blockchain: Polymesh or Ethereum blockchain integration experience
• Document Processing: OCR, document AI, or legal document processing
• Property/Real Estate Domain: Understanding of property records, deeds, liens, title commitments
• Legal Tech: Experience with legal document workflows or compliance systems
• Testing: Jest, testing-library, E2E testing frameworks
• Performance Optimization: Query optimization, caching strategies, lazy loading
• Security: OWASP best practices, rate limiting, encryption

Architecture & Design Requirements

You should be comfortable with:

• Design Patterns: Service-oriented architecture, repository pattern, factory pattern
• Dependency Injection: Understanding NestJS DI container and module system
• Database Relations: Complex multi-tenant data models with proper isolation
• State Management: React Context, server/client component patterns
• Error Handling: Comprehensive error handling, retry logic, fallback mechanisms, API Security: Rate limiting, API key management, webhook signature verification

Experience Requirements

• 5+ years of full-stack development experience
• 3+ years with TypeScript in production environments
• 2+ years with NestJS or similar enterprise Node.js frameworks
• 2+ years with modern React and Next.js
• Experience building production SaaS applications with multi-tenant architecture
• Track record of shipping complex features end-to-end
• Experience with third-party integrations and webhook systems
• Domain Knowledge (Preferred)
• Understanding of property data and real estate records
• Familiarity with government data systems and public records
• Knowledge of legal document structures (deeds, liens, mortgages, title commitments)
• Experience with regulated industries and compliance requirements
• Understanding of Miami-Dade County or similar municipal systems (bonus)

Development Practices

You should have experience with:

• Git workflows: Feature branches, pull requests, code review
• Documentation: Writing clear technical documentation and API specs
• Testing: Unit tests, integration tests, E2E tests
• CI/CD: Automated testing and deployment pipelines
• Agile: Working in iterative development cycles
• Code Quality: ESLint, Prettier, TypeScript strict mode

Problem-Solving Skills

We're looking for someone who can:

• Debug complex distributed systems across multiple services
• Optimize database queries and reduce API response times
• Design scalable architectures for high-volume data processing
• Handle edge cases in automated scraping and data extraction
• Troubleshoot integration issues with third-party services
• Implement robust error handling and monitoring
• Communication & Collaboration
• Clear written communication for documentation and code reviews
• Ability to explain technical concepts to non-technical stakeholders
• Collaborative approach to problem-solving
• Proactive in identifying and addressing technical debt
• Experience mentoring junior developers (preferred)
• Package Manager Note
• This project uses pnpm exclusively for monorepo management. Experience with pnpm workspaces is preferred, but npm/yarn monorepo experience transfers well.

What Makes You Stand Out

• Contributions to open-source projects
• Experience with LangChain or LangGraph for AI orchestration
• FastAPI or Python experience (for AI service integration)
• Understanding of title insurance or property ownership verification
• Experience with Puppeteer clusters and browser farm optimization
• Background in fintech or regulated industries
• Experience with multi-environment deployments (local, staging, production)

Working Style

This role requires:

• Attention to detail when working with legal and financial data
• Systematic approach to debugging complex systems
• Ability to work independently on ambiguous problems
• Comfort with reading and understanding existing codebases
• Pragmatic decision-making balancing speed and quality
• Tech Stack Summary: NestJS • Next.js • TypeScript • Prisma • PostgreSQL • Puppeteer • Bull • OAuth • Stripe • Google Document AI • OpenAI • Docker • GCP • Polymesh • pnpm
• This role offers the opportunity to work on challenging technical problems at the intersection of PropTech, LegalTech, and AI, building systems that handle real-world property data at scale.