Sun Communities Jobs in Usa

PRIMARY JOB DUTIES

1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers.

2. Ensures agency compliance with applicable laws, regulations and accreditation standards.

3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility.

4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget.

5. Contributes to program effectiveness.

6. Organizes and performs work effectively and efficiently.

7. Maintains and adjusts schedule to enhance the Market’s performance.

8. Demonstrates a daily commitment to the values and culture of Well Care.

9. Demonstrates positive interpersonal relations in dealing with all members of the organization.

10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis.

11. Maintains confidentiality.

1.0 20% CUSTOMER SERVICE:

1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by:

• Agency responds to all customers in a courteous, sensitive and respectful manner.
• Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures.
• Participates in community outreach activities that promote goals and objectives of the Market.

1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available.

2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT

2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals.

2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.)

2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by:

• Negotiating contracts for services that are more favorable to the Agency.
• Changing processes that increase efficiencies and/or reduce salary or non-salary expense.
• Eliminating activities that are non-productive.
• Meeting strategic targets for direct and total cost per visit.

2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations.

3.0 15% HUMAN RESOURCE MANAGEMENT

3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by:

• Managing by walking around on all shifts.
• Completing employee performance appraisals when due.
• Maintaining the progressive disciplinary process with counseling and documentation.
• Applies agency policy consistently across all positions.

3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average.

4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES

4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies.

4.2 5% Admissions will meet or exceed annual agency goal.

4.3 5% Completes annual agency evaluation.

5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK

5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by:

• Communicating in a positive and productive manner, demonstrating respect for team members.
• Managing stress and personal feelings without negative impact on the team.
• Maintaining positive attitude about assignments and team members.
• Promoting professional/personal growth of co-workers by sharing knowledge and resources.
• Working collaboratively and cooperating with other Well Care company team members.
• Gathers feedback and input from the staff when making changes in the agency.

5.2 10% Creates an environment of accountability as evidenced by

• Staff members demonstrate OASIS competency.
• Agency demonstrated effective care planning and utilization management.
• Measures of Success are signed by all staff and implemented with monthly review for staff.
• Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual.

5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner.

6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION

6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by:

• Being an active participant in community service projects, service clubs or associations.
• Taking leadership role in community activities.
• Being an active member in local, state and/or national professional organizations.
• Taking a leadership role in professional organizations.

JOB SPECIFICATIONS

1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred.

2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting.

3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field.

4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate.

5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc.

6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor’s offices.

7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills.

8. Essential sensory requirements: Ability to see, hear and communicate verbally.

9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters.

10. Hours of Work: Hours are flexible to meet the needs of the agency.

11. Must have valid North Carolina or South Carolina driver’s license and an operational vehicle.

FUNCTIONAL ROLE    

Provides operations & / or optimization leadership focus; Directs clinical specialty (patient-facing) department(s) / area(s) or specialty non-clinical (non-patient facing) department(s) / area(s); May provide leadership & direction through managers; Balances between staff leadership, broader organizational direction & administration; Accountable for the performance, regulatory readiness & results of a single large, strategic area / related disciplines or multiple small to medium-sized departments / areas / clinics in a small to medium-sized single functional domain within a limited geography.   

ESSENTIAL FUNCTIONS 

• Knows, understands, incorporates, and demonstrates the Trinity Health and MercyOne Mission, Vision, and Values in behaviors, practices, and decisions. 
• Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.  
• Professional Nursing Practice: Acts independently & appropriately within license, scope of knowledge & experience in practice area.  Supports safety by adhering to standards & acting as a champion role model.  Accountable for personal learning & development by participating in knowledge, skill & competency enhancing activities.   
• Professional Nursing Process: Knows, understands, incorporates & demonstrates (document, teach, coordinate, advocate) standard elements of professional practice: Assess, Diagnose, Outcomes Identification / Solutions, Plan, Implement, Evaluate (ANA); Participates in the development of clinical standards that are collaborative, collegial & supported by current & relevant evidence-based practices, science, trends & data (clinical & administrative) & patient care (AONL).   
• Professional Leadership Practice: Inspires team to embrace the organization’s Mission, Values & Vision; Cultivates excellence by supporting growth & development of team; Advocates for continuous development with focus on mentoring & succession planning; Engages & fosters transpersonal teaching & learning in the context of the caring relationship; Embraces & encourages humanistic-altruistic values & behaviors; Advances nurses & others in the provision of quality-focused, patient-centered & relationship-based healthcare; Utilizes transformational leadership principles (Magnet); Leads team effectively through change, recognizing reach beyond nursing to include broader healthcare implications; Embraces ideas & cultural differences while managing complex or competing priorities; Enhances a culturally proficient work team through respect, dialogue & inclusion.  
• Professional Leadership Process: Provides leadership & retains accountability for delegation, choices, decisions & outcomes; Collaborates with key stakeholders & contributes to quality & improvement practices; Empowers staff to creatively problem-solve through the caring process (Caritas); Enhances an environment that prioritizes patient & colleague safety utilizing established & evidence-based practices, tools, methodologies; Drives effective patient, process, performance & stewardship / financial outcomes as measured by established metrics & trended data; Exhibits agility & willingness to take on new & additional responsibilities.   
• Environment of Care: Facilitates a healing environment, reverentially encouraging and supporting basic needs as sacred acts, sustaining human dignity; Practices in an environmentally safe, professional manner; Values &  advocates for the patient’s cultural beliefs & faith; Monitors & initiates corrections or evidence-based practices; Promotes optimum physical & psychological behaviors; Influences effective, judicious & financially responsible use of resources (people, equipment, supplies, materials).   
• Colleague Experience & Well-being: Fosters a continuous learning & development environment; stimulates & adopts innovative practices; Cultivates caring by encouraging a work environment that is respectful of colleague well-being; Understands & embraces change through the active encouragement of innovation & provisioning teams with tools & resources necessary for successful transformation; Leads others through change process.  
• Compassion & Communication: Incorporates colleague well-being dimensions throughout the colleague experience as an essential component of leading nursing practices; Actively participates in building community by fostering trusting relationships; Visible and accessible to the team; Facilitates development of interpersonal relationships & use of effective & respectful written, verbal & nonverbal communications; Demonstrates authentic listening by forgiving & accepting positive & negative feelings; Encourages & models communication that respects diversity & divergent opinions; Employs communication strategies that shows the value of patient & family participation in care.   
• Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.  
• Other duties as needed and assigned by the manager. 
• Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other Trinity Health and MercyOne policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 

SCHEDULE:

• Day shift
• Exempt status

LEADERSHIP COMPETENCIES     

As a MercyOne Trinity Health Leader, the incumbent is expected to demonstrate leadership traits which support our Mission Statement and Core Values as identified below:  

Mission Statement:  We, MercyOne Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities. 

Core Values: 

• Reverence:  We honor the sacredness and dignity of every person. 
• Commitment to Those who are Poor:  We stand with and serve those who are poor, especially those most vulnerable. 
• Safety: We embrace a culture that prevents harm and nurtures a healing, safe environment for all.  
• Justice:  We foster right relationships to promote the common good, including sustainability of Earth. 
• Stewardship:  We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care. 
• Integrity: We are faithful to those we say we are. 

MINIMUM QUALIFICATIONS 

• Graduation from an accredited school of nursing and bachelor’s degree is required.  
• Master’s degree is required within five (5) years of hire, with continuous enrollment in a relevant graduate program documented. 
• Current Iowa RN license, (MercyOne Genesis - current Registered Nurse (RN) license in either Iowa or Illinois is required at the time of hire. A secondary RN license for the other state must be obtained within 12 months of the hire date.)   
• Three (3) to five (5) years of clinical nursing experience is required. 
• Relevant supervisory experience required. 
• Basic Life Support (BLS) is required within three (3) months of hire. 
• Proof of completion of Mandatory Reporter for both Child and Dependent Adult Abuse training is required within six (6) months of hire. 
• Specialty practice certification is preferred. 
• Must be comfortable operating in a collaborative, shared leadership environment. 
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered c

PRIMARY JOB DUTIES

1. Collaborates with clinical, administrative and support staff to assess, plan, implement and evaluate home health services which meet the needs and expectations of the community, patients, staff and other internal/external customers.

2. Ensures agency compliance with applicable laws, regulations and accreditation standards.

3. Direct community outreach efforts to build and maintain a high level of community involvement and visibility.

4. Collaborates with clinical, administrative and support staff to develop, implement and monitor the annual operating budget.

5. Contributes to program effectiveness.

6. Organizes and performs work effectively and efficiently.

7. Maintains and adjusts schedule to enhance the Market’s performance.

8. Demonstrates a daily commitment to the values and culture of Well Care.

9. Demonstrates positive interpersonal relations in dealing with all members of the organization.

10. Effectively demonstrates the mission, vision and values of Well Care on a daily basis.

11. Maintains confidentiality.

1.0 20% CUSTOMER SERVICE:

1.1 15% Develops services and programs that promote customer satisfaction as demonstrated by:

• Agency responds to all customers in a courteous, sensitive and respectful manner.
• Ensures excellence in service delivery and achieves agency HHCAHP score at or above the 80th percentile for the 3 composite measures and both universal measures.
• Participates in community outreach activities that promote goals and objectives of the Market.

1.2 5% Plans for the recruitment, retention, development and continuing education of the staff and takes reasonable steps to ensure the consistent availability of all services that are represented to the public as available.

2.0 20% FINANCIAL AND OPERATIONAL MANAGEMENT

2.1 7% Collaborates with Regional Director, Sales and Regional Director of Operations regarding agency processes and sales activities so that the Market meets its established admission, Medicare Mix, revenue, and profitability goals.

2.2 4% Manages agency expenses against annual budgeted expenses. (Adjustments will be considered based on volume, if applicable, and/or expenses beyond the Director of Operations control.)

2.3 4% The Director of Operations will demonstrate an ability to reduce the cost of operations in his/her area as evidenced by:

• Negotiating contracts for services that are more favorable to the Agency.
• Changing processes that increase efficiencies and/or reduce salary or non-salary expense.
• Eliminating activities that are non-productive.
• Meeting strategic targets for direct and total cost per visit.

2.4 5% Creates efficient and effective scheduling and staffing patterns to ensure clinical productivity is at or above positional expectations.

3.0 15% HUMAN RESOURCE MANAGEMENT

3.1 7% Maintains positive employee relations within the agency by handling responsibilities within established time frames and following the guidelines of the agency as evidenced by:

• Managing by walking around on all shifts.
• Completing employee performance appraisals when due.
• Maintaining the progressive disciplinary process with counseling and documentation.
• Applies agency policy consistently across all positions.

3.2 8% Plans and develops team staffing to reduce agency turnover to at or below industry average.

4.0 15% STRATEGIC PLAN/ANNUAL OBJECTIVES

4.1 5% Ensures departmental compliance with applicable laws, regulations and accreditation standards as evidenced by successful completion of all regulatory surveys without deficiencies.

4.2 5% Admissions will meet or exceed annual agency goal.

4.3 5% Completes annual agency evaluation.

5.0 20% SITUATIONAL LEADERSHIP AND TEAMWORK

5.1 5% Demonstrates positive interpersonal relations in dealing with all members of the team (co-workers, supervisors, physicians, etc) as evidenced by:

• Communicating in a positive and productive manner, demonstrating respect for team members.
• Managing stress and personal feelings without negative impact on the team.
• Maintaining positive attitude about assignments and team members.
• Promoting professional/personal growth of co-workers by sharing knowledge and resources.
• Working collaboratively and cooperating with other Well Care company team members.
• Gathers feedback and input from the staff when making changes in the agency.

5.2 10% Creates an environment of accountability as evidenced by

• Staff members demonstrate OASIS competency.
• Agency demonstrated effective care planning and utilization management.
• Measures of Success are signed by all staff and implemented with monthly review for staff.
• Leads front line management in achievement of Outcomes and Process Measures goals by team and by individual.

5.3 5% In working relationships with other members of the management team, the Director of Operations consistently demonstrates positive interpersonal relations skills. Cooperates harmoniously with others and shares information appropriately and in timely manner.

6.0 10% COMMUNITY SERVICE AND PROFESSIONAL AFFILIATION

6.1 10% The Director of Operations is an active and contributing member of the community and his/her profession as evidenced by:

• Being an active participant in community service projects, service clubs or associations.
• Taking leadership role in community activities.
• Being an active member in local, state and/or national professional organizations.
• Taking a leadership role in professional organizations.

JOB SPECIFICATIONS

1. Education: RN or PT from an accredited school with minimum of a Bachelors Degree preferred.

2. Licensure / Certification: Must possess a current valid RN or PT license in the State in which providing leadership (NC/SC). Must have 3+ years experience in Operations Management in a healthcare setting.

3. Experience: 3-5 years home health experience. Minimum of 3-5 years progressively responsible management experience in a healthcare or related field.

4. Essential Technical/Motor Skills: Extensive knowledge of home care principles and practice. Extensive knowledge of state and federal regulations and accreditation standards which impact home health operations. Extensive knowledge of principles and practice of personnel management and conflict resolution. Demonstrated ability to speak clearly, to answer the telephone and be computer literate.

5. Interpersonal Skills: Excellent interpersonal skills including ability to interact and communicate in a tactful, professional manner with staff, physicians, management team, etc.

6. Essential Physical Requirements: Demonstrated ability to speak clearly and effectively before small and large groups. Ability to communicate orally and in writing and be literate in the English language. Demonstrated ability to sit for extended periods of time. Demonstrated ability to communicate orally and in writing. Must be able to get from home health office to patient homes and/or referral sources such as the hospital or doctor’s offices.

7. Essential Mental Requirements: Demonstrated ability to perform basic statistical calculations. Ability to interpret and analyze statistical data. Ability to forecast staffing and service development needs based on statistical data. Ability to analyze regulations/standards and to operationalize them appropriately. Ability to assess and evaluate staff and agency performance. Ability to explain/teach staff from a variety of educational backgrounds. Must possess long and short-term memory and high-level reasoning and problem-solving skills.

8. Essential sensory requirements: Ability to see, hear and communicate verbally.

9. Exposure to Hazards: Works essentially inside an office environment. May be exposed to hazards when making joint home visits, including but no limited to dangerous animals, traffic hazards, threatening patient encounters.

10. Hours of Work: Hours are flexible to meet the needs of the agency.

11. Must have valid North Carolina or South Carolina driver’s license and an operational vehicle.

**Please read the ENTIRE job posting before applying**

** This is an entry-level position, and no prior experience is required. Training will be provided.**

This role operates in a Day Habilitation (DAY HAB) Setting, defined as services that provide opportunities and support for community inclusion and build interest in and develop skills for active participation in recreation, volunteerism and integrated community employment. (Iowa Health & Human Services). Day Habilitation provides assistance with acquisition, retention, or improvement of socialization, community participation, and daily living skills.

Community Integration Professionals support the mission of the organization empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As an integral part of the overall supported employment team, you will collaborate with other Community Integration Professionals, Direct Support Professionals, Programmers, Supervisors, individuals-served, and their families to ensure the best possible care for those you serve. You will creatively strategize ways for an individual to find employment that suits their skills, abilities, and goals. Your innovative and impactful solutions and strategies will make the difference for those you serve.

What Winning Looks Like

While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:

• Collaborate with the individual to create meaningful daily activities within their community based on their skills, abilities, and goals. This includes:

o Identifying the members interests, preferences, skills, strengths and contributions.

o Planning and coordination of the members individualized daily and weekly day habilitation schedules.

o Participating in community activities related to hobbies, leisure, personal health, and wellness.

o Participating in community activities related to cultural, civic, and religious interests.

o Participating in adult learning opportunities and volunteer opportunities.

• Provide services to individuals based on their unique goals and behavioral care plan. This includes:

o Teaching individuals how to accomplish their goal (rather than completing a task for them).

o Using behavioral strategies that support individuals and address any behaviors that do not lead to their success.

o Motivate and encourage individuals to participate in their behavioral care plans and reach their goals.

o Participate in recreational, community, and social activities with those you serve, honoring the choices of the individual.

o Display and understanding of when it is appropriate to apply rights-restrictions, only as determined by the interdisciplinary team and when indicated in the individuals behavioral care plan.

• Provide complete, consistent, and accurate documentation of the individuals progress.
• Provide safe environments and instruction to individuals served regarding the practices that will help them reach their goals.
• Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.

Know Were For You:

We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:

• Competitive Wages: The base pay is $15/hour. With education and experience, you could start out making more than that.
• Scheduling: This position operates based off service needs; Monday through Friday 8:30am-4:30pm.
• Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
• 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
• Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
• Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
• Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
• Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
• Employee Assistance Program: Were there for you through all lifes ups and downs.

Required

Preferred

Job Industries

• Social Services

The Community Coordinator will lead outreach and relationship-building efforts to expand Wisdom In Motions mentoring and youth programs. This position focuses on connecting with local schools, businesses, civic groups, and families to recruit new mentors and mentees. The Coordinator will promote program awareness, manage recruitment pipelines, and ensure participants are well prepared for success through screening, orientation, and ongoing support. This role is vital to growing WIMs impact and strengthening partnerships that empower youth across our community.

Key Responsibilities1. Recruitment & Outreach

• Develop and implement creative recruitment strategies to attract new mentors and mentees.
• Represent Wisdom In Motion at community events, schools, churches, and youth organizations.
• Conduct presentations, information sessions, and tabling events to promote WIM programs.
• Build relationships with local businesses, service clubs, and agencies to identify potential participants.
• Collaborate with WIMs communications team to share recruitment opportunities through social media, flyers, and newsletters.

2. Relationship Building & Community Engagement

• Cultivate partnerships with schools, community organizations, and civic leaders to strengthen referral networks.
• Maintain ongoing communication with partners to keep them informed of events, volunteer needs, and program impact.
• Serve as a visible and approachable representative of WIM within the community.
• Coordinate participation in community fairs, expos, and special events that align with WIMs mission.

The ideal candidate will be creative, self motivated and love meeting new people!

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older
• Background check

• Up to a $1500 Sign On Bonus
• This is a 40 hour per week Community Outreach Case Worker position
• You will assist clients by linking them to community resources, such as housing and food assistance
• You will work out in the communities with clients daily (you do not work inside the agency location)
• Monday – Friday (Day Shift) – (NO On-Call, Nights, Weekends or Holidays required)
• Local travel is required and you must have your own personal reliable vehicle with valid insurance
• You must have a valid CLASS E or CLASS D driver's license required – (if you do not, you must obtain one within two weeks prior to your start date)
• You will be asked to transport clients in your own personal vehicle
• Any mileage you put on your vehicle while working in the community will be reimbursed back to you
• You will be asked to meet with clients face to face
• You will be asked to meet with clients in their homes
• You will be required to connect with all your clients in person on a regular basis
• Related work experience with individuals suffering from mental health challenges strongly preferred (NOT REQUIRED)
• You will be working with individuals that suffer from severe mental health issues
• This position will carry a caseload that may vary; in-depth training is provided
• Training will take place during your first 90 days and will sufficiently prepare you for this type of work (must be able to learn new things quickly and have a strong ability to use technology)

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community who are trying to recover from the serious and persistent effects of mental illness.

Responsibilities

Minimum Requirements

Education

Experience

Licenses & Certifications

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

FRIENDS IN ACTION CLUBHOUSE

Friends in Action is a community center that offers people who have mental illness hope and opportunities to achieve their full potential. More than simply a program or a social service, a Clubhouse is a community of people who are working together to achieve a common goal.

Friends in Action Clubhouse is located near the BJC Behavioral Health Southeast site and the Friendship House apartments at 657 Walton Drive in Farmington. -

• Shift information: Flexible Day Shift, at least one evening a month (11-7), one weekend day every 4 months, 2 of the 6 major holidays
• Clients: Adults within the CPR program who join Friends in Action Clubhouse
• Location: Onsite at the Friends in Action Clubhouse. Our EWH (evening, weekend, holiday program) may be offsite at a park, in the community shopping/out to eat, at a parade, etc.
• Who will this person interact with on a regular basis? All Clubhouse members daily who attend, we have about 35-50 members a day at the Clubhouse.
• MUST HAVE skills for this position: self-starter, ability to lead a large group, ability to move from task to task, ability to guide/cheerlead a Clubhouse member to get that person started on a task and then move on to the next member, then back to the first member. This open position is for the Business Unit so would prefer computer skills including Excel, Publisher, etc.
• May be eligible for loan repayment assistance from the National Health Service Corps (NHSC).The link to the program is Window to apply is through March 31.

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Psychosocial Rehab services are primarily delivered in a group setting. These services develop, support and optimize the quality of life and functional abilities of people with serious and persistent mental illnesses.

Role Purpose

Provides direct service to its members diagnosed with severe and persistent mental illness while promoting the Clubhouse Model of Psychiatric Rehabilitation.

Responsibilities

Minimum Requirements

Education

Experience

Licenses & Certifications

Preferred Requirements

Experience

• Up to a $1500 Sign On Bonus
• This is a 40 hour per week Community Outreach Case Worker position
• You will assist clients by linking them to community resources, such as housing and food assistance
• You will work out in the communities with clients daily (you do not work inside the agency location)
• Monday – Friday (Day Shift) – (NO On-Call, Nights, Weekends or Holidays required)
• Local travel is required and you must have your own personal reliable vehicle with valid insurance
• You must have a valid CLASS E or CLASS D driver's license required – (if you do not, you must obtain one within two weeks prior to your start date)
• You will be asked to transport clients in your own personal vehicle
• Any mileage you put on your vehicle while working in the community will be reimbursed back to you
• You will be asked to meet with clients face to face
• You will be asked to meet with clients in their homes
• You will be required to connect with all your clients in person on a regular basis
• Related work experience with individuals suffering from mental health challenges strongly preferred (NOT REQUIRED)
• You will be working with individuals that suffer from severe mental health issues
• This position will carry a caseload that may vary; in-depth training is provided
• Training will take place during your first 90 days and will sufficiently prepare you for this type of work (must be able to learn new things quickly and have a strong ability to use technology)

• May be eligible for loan repayment assistance from the National Health Service Corps (NHSC).
• The link to the program is
• Window to apply is through March 31.

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness.

Responsibilities

Minimum Requirements

Education

Experience

Supervisor Experience

Licenses & Certifications

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

We are excited to announce a Community Outreach Case Worker position with a sign-on bonus of up to $1500. This is a full-time role, requiring 40 hours per week, where you will assist clients by connecting them to vital community resources, including housing and food assistance.
Opportunities exist in our North, Central and South territories.

Key details of the position include:

- Daily work in the community with clients

- Monday to Friday schedule (day shift) no on-call, nights, weekends, or holidays required

- Local travel is necessary; candidates must have a personal, reliable vehicle with valid insurance; mileage reimbursement available

- A valid CLASS E or CLASS D driver's license is required, must be obtained two weeks prior to starting

- Transportation of clients in your personal vehicle will be part of the role

- Face-to-face meetings with clients, including visits to their homes

- Related experience with individuals facing mental health challenges is strongly preferred but not required

- You will work with individuals experiencing severe mental health issues and will carry a variable caseload

- In-depth training will be provided during the first 90 days to prepare you for this role, emphasizing quick learning and technology proficiency

This position offers a unique opportunity to make a meaningful impact in the community.

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness.

Responsibilities

Minimum Requirements

Education

Experience

Job Title: ACT Case Manager (Community/Home-Based – Field Work Only)

Location: Chicago - North and West Sides

About Vivia Health

At Vivia Health, we believe in bringing care to where it matters most—into the lives and homes of those we serve. As part of our Assertive Community Treatment (ACT) team, we deliver high impact, integrated mental health care to individuals living with severe and persistent mental illness (SPMI) across the Chicagoland area. Our offsite model empowers professionals to meet clients in their environment, build meaningful relationships, and deliver services with dignity and flexibility.

Position Overview

We are seeking a dedicated ACT Case Manager to join our dynamic multidisciplinary team. This is a fully offsite, community-based role that involves providing intensive, wraparound services to adults with serious mental illness (SMI) in their homes and other community settings.

The ideal candidate is compassionate, resilient, organized, and passionate about supporting clients facing significant mental health challenges. This is not a traditional office-based role—you'll be working independently in the field, collaborating closely with our clinical team through remote check-ins and occasional team meetings.

Key Responsibilities

• Deliver intensive case management services to adults with SPMI in home and community settings.
• Conduct routine field visits across the Chicagoland area to assess, engage, and support clients.
• Help clients access mental health care, housing, benefits, medical providers, and recovery services.
• Collaborate remotely with ACT team members: psychiatrists, nurses, therapists, peer specialists.
• Maintain up-to-date documentation on client progress, interventions, and treatment goals.
• Assist with medication support, crisis prevention planning, and skill-building activities.
• Promote autonomy and recovery by meeting clients where they are—physically and emotionally.

Qualifications

Required:

• IM+CANS certification (Illinois Medicaid – Community and Supports Assessment).
• Bachelor’s degree in social work, Psychology, Human Services, or a related field.
• At least 1 year of experience working with individuals with serious mental illness.
• Valid Illinois driver’s license, auto insurance, and reliable personal transportation.
• Strong interpersonal skills and the ability to work independently in community settings.
• Tech-literate; comfortable with electronic documentation and mobile communication.

Preferred:

• Prior ACT team experience or community-based mental health work.
• Familiarity with Medicaid documentation and behavioral health service coordination.
• Bilingual in Spanish or other languages is a strong plus.

Why Join Us?

• 100% offsite and community-based – No office shifts
• Meaningful, face-to-face work supporting Chicago’s most vulnerable populations.
• Collaborative ACT team with regular virtual check-ins and supervision.
• Full health, dental, vision, PTO, 401(k), and mileage reimbursement.
• CEU reimbursement and ongoing clinical development.

Job Type:

Full-time

Benefits:

401(k)

Dental insurance

Health insurance

Mileage reimbursement

Paid time off

Vision insurance