Sun Communities Jobs in Usa

• Own and execute cross-platform community engagement strategies
• Define platform-specific engagement approaches aligned to audience behavior and brand objectives
• Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
• Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
• Build scalable frameworks that drive UGC, participation, and community advocacy
• Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
  

• Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
• Execute advocacy programs tied to campaigns, launches, and cultural moments
• Develop repeatable workflows, outreach playbooks, and activation guardrails
• Turn high-value interactions into shareable, brand-building moments
• Provide expertise on community tools, partner ecosystems, and activation technologies
  

• Serve as the editorial lead for all community interactions
• Develop and maintain response guidelines, tone of voice, and engagement standards
• Ensure brand-safe moderation with consistency, speed, and quality
  

• Monitor sentiment, trends, and behavioral signals across platforms
• Translate insights into campaign strategy and rapid-response opportunities
• Leverage listening tools to improve engagement quality and responsiveness
• Stay current on emerging platforms, tools, and cultural trends
  

• Monitor and triage sensitive or high-risk interactions
• Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
• Protect brand reputation through timely, accurate, and thoughtful responses
  

• Track and analyze KPIs across:
  • Engagement quality
  • Sentiment
  • Participation
  • Response time/performance
• Measure impact of gifting, seeding, and advocacy programs
• Contribute to performance reporting and strategic recommendations
• Drive continuous improvement through test-and-learn optimization
  

• 4-6 years of experience in community management, social engagement, or audience strategy
• Proven success managing high-volume brand social presence and moderation
• Experience executing gifting, seeding, and advocacy programs
• Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
• Exceptional written communication and brand voice control
• Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
• Strong judgment in reputation-sensitive and escalation scenarios
• Ability to translate insights into clear, strategic recommendations
• Comfortable operating in fast-paced, culture-driven environments
  

Organization Overview

The National Conflict Resolution Center (NCRC) provides resources, training, and expertise to help people, organizations, and communities manage and resolve conflict with civility. Headquartered in San Diego, NCRC's work reaches across the region and beyond, addressing complex social challenges by equipping individuals with practical communication tools to engage in constructive dialogue—even when the topics are difficult.

Position Summary

The Community Mediation Case Coordinator serves as the first point of contact for San Diego County community members seeking conflict resolution services. This role manages intake and screening, coordinates mediation logistics, provides conflict coaching when appropriate, and ensures timely, accurate documentation in alignment with NCRC protocols and mediation ethics. The Coordinator communicates frequently with clients, mediators, partners, and referring agencies to move cases forward. The Coordinator serves as a knowledgeable representative of NCRC, ensuring that outreach efforts are accessible, culturally responsive, and aligned with the organization's mission to promote constructive dialogue and equitable conflict resolution across diverse communities.

Essential Duties & Responsibilities

Intake & Assessment

•Receive referrals and inbound requests; conduct intake interviews and screen cases for mediation appropriateness.

•Explain program scope, process, confidentiality, and participant expectations; provide information and resources.

•Offer conflict coaching or conciliation when mediation is not appropriate or when parties are not ready to participate.

Case Coordination & Logistics

•Coordinate case logistics, including mediator assignment, scheduling, interpreter needs, space or virtual platform setup, and materials.

•Communicate with clients, mediators, attorneys, courts, and community partners to facilitate case progress.

•Monitor caseload, timelines, and follow‐ups to meet program service standards and turnaround goals.

Documentation, Data, and Quality

•Document all contacts, case notes, agreements, and outcomes in the case management system with accuracy and timeliness.

•Safeguard confidentiality and maintain neutrality in accordance with mediation ethics and NCRC policies.

•Track and report data (e.g., caseload, stage, outcomes, demographics) to support grants, contracts, and continuous improvement.

Client Care & Communications

•Use trauma‐informed, culturally responsive, and inclusive communication practices with all participants.

•De‐escalate highly charged conversations; exercise sound judgment in sensitive situations.

•Provide referrals to community resources when mediation is not suitable or additional support is needed.

Outreach & Education Support

• Raise community awareness about available mediation and conflict resolution services.

•Share program information with partner organizations.

•Attend community events as needed.

•Assist with the preparation of educational materials or presentations.

Minimum Qualifications

•Certificate in Mediation/ADR or 1–2 years of relevant experience (mediation, conflict coaching, restorative practices, or similar).

•Bachelor's degree in a related field (e.g., social sciences, criminal justice, conflict resolution) or equivalent experience.

•Strong written and verbal communication skills; excellent listening and customer service orientation.

•Demonstrated ability to maintain confidentiality, neutrality, and professional boundaries.

•Experience working effectively with diverse communities across cultures, identities, and perspectives.

•Proficiency with Microsoft 365 and the ability to learn case management databases and virtual meeting platforms (e.g., Zoom/Teams).

•Ability to manage competing priorities in a fast‐paced environment with attention to detail and follow‐through.

Preferred Qualifications

•Bilingual or multilingual (Spanish, Vietnamese, Tagalog, Arabic, Burmese, etc.).

•Knowledge of the California court system and community resources.

•Experience with community mediation programs, small‐claims or housing matters, or court‐connected mediation.

Schedule & Work Environment

This is a hybrid position with three in‐office days and two remote days per week based on program needs. Regular in‐office work occurs at the NCRC City Heights location. Schedules may be adjusted to meet client and program requirements, including occasional evenings or weekends for mediations or events. Ability to attend mandatory staff meetings and organizational events is required.

Compensation

Hourly range is $23 -$25/hour (non‐exempt)/Annualized at $47,840 to $52,000. Pay is commensurate with experience and qualifications.

Benefits

•14 paid holidays per year.

•Two (2) weeks of paid vacation annually (accrual policy applies).

•Health stipend.

•Retirement plan with employer 3% match.

Physical Requirements & Work Conditions

Prolonged periods of sitting and computer use; ability to communicate by phone and video; occasional lifting up to 15 pounds for materials or equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Background Check

Employment is contingent upon successful completion of a background check in accordance with applicable laws and organizational policy.

EEO & Inclusion

NCRC is an equal opportunity employer committed to building an inclusive workplace. We welcome applicants from diverse backgrounds and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.

Were unique. You should be, too.

Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.

The Community Care team is a multidisciplinary service including Registered Nurse (RN) Community Care nurses, Licensed Practical Nurse (LPN) Community Care nurses, Community Social Workers (CSW) and Community Health Coordinator (CHC) who work with our highest complexity patients and their primary care physicians to meet their medical and social needs with the aims of fully engaging them in our intensive primary care model and maximizing their healthy time at home.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Provides in home and telephonic visits to patients at high-risk for hospital admission and readmission (as identified by CM Plan). Main goal to prevent and admission or readmission to the ER/hospital .
• Provides home visits to perform initial assessment of patient and the development of care plan for the Licensed Practical Nurse (LPN) to use as they perform the follow up patient visits, once patient has completed their episode of care management the register nurse (RN) will review patient chart for discharge and conduct final discharge with patient.
• Conducts supervisory visits with License Practical Nurse (LPN) and patient to provide any additional education patient may need and to oversee appropriate patient discharge from case management.

• Performs clinical and Social determination of Heath screening (SdoH) assessments to include disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient in home setting.

Coordinate the Plan of Care:

• Provides oversight for the License Practical Nurse (LPN) with clear plan of care and education which is mandatory during all LPN visits.
• Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
• Ensures individual plan of care reflects patient needs and services available in the community or review of their benefits.
• Completes individual plan of cares with patients, family/care giver and care team members.
• Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
• Assesses the environment of care, e.g., safety and security.
• Assesses the caregiver capacity and willingness to provide care.
• Assesses patient and caregiver educational needs.
• Coordinates, reports, documents and follows-up on multidisciplinary team meetings.
• Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
• Coordinates the delivery of services to effectively address patient needs.
• Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
• Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
• Establishes a supportive and motivational relationship with patients that support patient self-management
• Monitors the quality, frequency, and appropriateness of HHA visits and other outpatient services.
• Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.
• Home visit under the direction of the patients primary care physician to meet urgent patient needed.
• Performs other duties as assigned and modified at managers discretion.

EDUCATION AND EXPERIENCE CRITERIA:

• Associate degree in Nursing required.
• Bachelors Degree in nursing (BSN) or RN with bachelors degree in home in a related clinical field preferred.
• A valid, active Registered Nurse (RN) license in State of employment required.
• A minimum of 2 years clinical work experience required.
• A minimum of 1 year of case management experience in community case management experience highly desired.
• Certified Case Manager certification is preferred. Certification through the Commission for Case Manager Certification (CCMC) or the American Association of Managed Care Nurses (CMCN) desired
• This position requires possession and maintenance of a current, valid drivers license.
• Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

PAY RANGE:

$35.8 - $51.17 Hourly

EMPLOYEE BENEFITS

Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

#LI-Onsite

Required

Preferred

Job Industries

• Other

**Please read the ENTIRE job posting before applying**

** This is an entry-level position, and no prior experience is required. Training will be provided.**

This role operates in a Day Habilitation (DAY HAB) Setting, defined as services that provide opportunities and support for community inclusion and build interest in and develop skills for active participation in recreation, volunteerism and integrated community employment. (Iowa Health & Human Services). Day Habilitation provides assistance with acquisition, retention, or improvement of socialization, community participation, and daily living skills.

Community Integration Professionals support the mission of the organization empowering people to reach individual achievement across the spectrum of life. If youre passionate about empowering people to reach their goals and help them strive for more, we want you to join our team. As an integral part of the overall supported employment team, you will collaborate with other Community Integration Professionals, Direct Support Professionals, Programmers, Supervisors, individuals-served, and their families to ensure the best possible care for those you serve. You will creatively strategize ways for an individual to find employment that suits their skills, abilities, and goals. Your innovative and impactful solutions and strategies will make the difference for those you serve.

What Winning Looks Like

While its not a competition, we do recognize that each person wants to win at life; and youre a central part of someone elses wins as well as your own! In this role, youll be responsible to:

• Collaborate with the individual to create meaningful daily activities within their community based on their skills, abilities, and goals. This includes:

o Identifying the members interests, preferences, skills, strengths and contributions.

o Planning and coordination of the members individualized daily and weekly day habilitation schedules.

o Participating in community activities related to hobbies, leisure, personal health, and wellness.

o Participating in community activities related to cultural, civic, and religious interests.

o Participating in adult learning opportunities and volunteer opportunities.

• Provide services to individuals based on their unique goals and behavioral care plan. This includes:

o Teaching individuals how to accomplish their goal (rather than completing a task for them).

o Using behavioral strategies that support individuals and address any behaviors that do not lead to their success.

o Motivate and encourage individuals to participate in their behavioral care plans and reach their goals.

o Participate in recreational, community, and social activities with those you serve, honoring the choices of the individual.

o Display and understanding of when it is appropriate to apply rights-restrictions, only as determined by the interdisciplinary team and when indicated in the individuals behavioral care plan.

• Provide complete, consistent, and accurate documentation of the individuals progress.
• Provide safe environments and instruction to individuals served regarding the practices that will help them reach their goals.
• Be an advocate for individuals receiving services to have as much control over their own lives as possible. All individuals should be treated with respect and should feel empowered to live their life as independently as physically possible.

Know Were For You:

We know finding the right opportunity can be tricky thats why Imagine is focused on making sure your time is well spent. We take pride in the benefits we offer our employees. As an employee, youll have access to a variety of benefits that are sure to sweeten the deal. Depending on your full-time or part-time status, youll have access to:

• Competitive Wages: The base pay is $15/hour. With education and experience, you could start out making more than that.
• Scheduling: This position operates based off service needs; Monday through Friday 8:30am-4:30pm.
• Generous Paid Time Off (PTO): We all deserve a break now and then dont feel bad about taking time for you.
• 401k Retirement Plan: Secure your future with a cushioned fund that will allow you to live your best life.
• Comprehensive Insurance Plans: Whether its medical, dental, vision, or life insurance weve got you covered.
• Pre-Paid Legal Services: Be prepared for the things you just cant be prepared for on your own.
• Discounted Costco or Sams Club Memberships: What can we say? We know a great deal when we see one.
• Advancement Opportunities: We believe in your future, which is why we have a specifically designed leadership development opportunity purposed to launch your career.
• Employee Assistance Program: Were there for you through all lifes ups and downs.

Required

Preferred

Job Industries

• Social Services

• Up to a $1500 Sign On Bonus
• This is a 40 hour per week Community Outreach Case Worker position
• You will assist clients by linking them to community resources, such as housing and food assistance
• You will work out in the communities with clients daily (you do not work inside the agency location)
• Monday – Friday (Day Shift) – (NO On-Call, Nights, Weekends or Holidays required)
• Local travel is required and you must have your own personal reliable vehicle with valid insurance
• You must have a valid CLASS E or CLASS D driver's license required – (if you do not, you must obtain one within two weeks prior to your start date)
• You will be asked to transport clients in your own personal vehicle
• Any mileage you put on your vehicle while working in the community will be reimbursed back to you
• You will be asked to meet with clients face to face
• You will be asked to meet with clients in their homes
• You will be required to connect with all your clients in person on a regular basis
• Related work experience with individuals suffering from mental health challenges strongly preferred (NOT REQUIRED)
• You will be working with individuals that suffer from severe mental health issues
• This position will carry a caseload that may vary; in-depth training is provided
• Training will take place during your first 90 days and will sufficiently prepare you for this type of work (must be able to learn new things quickly and have a strong ability to use technology)

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community who are trying to recover from the serious and persistent effects of mental illness.

Responsibilities

Minimum Requirements

Education

Experience

Licenses & Certifications

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Job Title: ACT Case Manager (Community/Home-Based – Field Work Only)

Location: Chicago - North and West Sides

About Vivia Health

At Vivia Health, we believe in bringing care to where it matters most—into the lives and homes of those we serve. As part of our Assertive Community Treatment (ACT) team, we deliver high impact, integrated mental health care to individuals living with severe and persistent mental illness (SPMI) across the Chicagoland area. Our offsite model empowers professionals to meet clients in their environment, build meaningful relationships, and deliver services with dignity and flexibility.

Position Overview

We are seeking a dedicated ACT Case Manager to join our dynamic multidisciplinary team. This is a fully offsite, community-based role that involves providing intensive, wraparound services to adults with serious mental illness (SMI) in their homes and other community settings.

The ideal candidate is compassionate, resilient, organized, and passionate about supporting clients facing significant mental health challenges. This is not a traditional office-based role—you'll be working independently in the field, collaborating closely with our clinical team through remote check-ins and occasional team meetings.

Key Responsibilities

• Deliver intensive case management services to adults with SPMI in home and community settings.
• Conduct routine field visits across the Chicagoland area to assess, engage, and support clients.
• Help clients access mental health care, housing, benefits, medical providers, and recovery services.
• Collaborate remotely with ACT team members: psychiatrists, nurses, therapists, peer specialists.
• Maintain up-to-date documentation on client progress, interventions, and treatment goals.
• Assist with medication support, crisis prevention planning, and skill-building activities.
• Promote autonomy and recovery by meeting clients where they are—physically and emotionally.

Qualifications

Required:

• IM+CANS certification (Illinois Medicaid – Community and Supports Assessment).
• Bachelor’s degree in social work, Psychology, Human Services, or a related field.
• At least 1 year of experience working with individuals with serious mental illness.
• Valid Illinois driver’s license, auto insurance, and reliable personal transportation.
• Strong interpersonal skills and the ability to work independently in community settings.
• Tech-literate; comfortable with electronic documentation and mobile communication.

Preferred:

• Prior ACT team experience or community-based mental health work.
• Familiarity with Medicaid documentation and behavioral health service coordination.
• Bilingual in Spanish or other languages is a strong plus.

Why Join Us?

• 100% offsite and community-based – No office shifts
• Meaningful, face-to-face work supporting Chicago’s most vulnerable populations.
• Collaborative ACT team with regular virtual check-ins and supervision.
• Full health, dental, vision, PTO, 401(k), and mileage reimbursement.
• CEU reimbursement and ongoing clinical development.

Job Type:

Full-time

Benefits:

401(k)

Dental insurance

Health insurance

Mileage reimbursement

Paid time off

Vision insurance

Pay: Up to $100,000.00 per year

Job description:

Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day.

Title: Community Outreach Specialist

Location: White Plains/Westchester County

Salary: Up to $100,000

***Local travel within assigned territory required.

Description:

The Community Outreach Specialist will promote Always Compassionate Health's home care services within Westchester County and educate prospective clients and community partners about eligibility and enrollment processes.

Responsibilities:

• Conducting research to understand the local market trends, demographics, and competition to identify opportunities for growth
• Developing outreach plans and strategies tailored to the specific needs and preferences of the target audience
• Building and maintaining relationships with healthcare professionals, community organizations, senior centers, hospitals, and other referral sources to generate referrals and leads
• Traveling within the assigned region to meet with current and prospective clients, as well as referral partners
• Organizing and participating in community events, health fairs, and seminars to promote the home care services and educate the public about the benefits of home care
• Utilizing online channels such as social media, email marketing, and website optimization to reach and engage with potential clients and referral sources
• Monitoring the effectiveness of outreach campaigns, tracking leads and conversions, and providing regular reports to management on key performance metrics

Requirements:

• Bachelor’s degree required, Master’s degree preferred
• History of developing and maintaining relationships with community partners and referral sources
• Demonstrates track record of developing and executing effective market strategies, or the ability to present and implement a clear strategic plan to drive growth and market positioning.
• Experience with enrollment/intake for clients in a home/community-based setting
• Demonstrated knowledge of entitlements; Medicaid, DSS, DOH rules and regulations/insurance verification processes
• Experience with educating clients on health insurance benefits, entitlements, and assisting with the application/enrollment process
• Access to personal transportation and willingness to travel within the assigned territory

Benefits:

• Health insurance
• Vision/Dental coverage
• 401K
• AFLAC
• Paid Time Off

Always Compassionate Health provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment-related decisions are based solely on relevant criteria including experience and suitability.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• The position is based in Westchester County, NY. Do you currently reside in/near this location? (Required)
• Do you have reliable transportation? (Required)

Education:

• Bachelor's (Required)

Experience:

• Community engagement: 2 years (Required)
• Home & community care: 2 years (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person

Overview of the Business Development Representative (known internally as the Market Partnership Specialist)

Wayspring is seeking a Market Partnership Specialist to build collaborative relationships with treatment programs in the community, with the goal of driving referrals and enrollments in Wayspring’s services. The Market Partnership Specialist will collaborate with treatment programs, build deep relationships with providers and community partners, and work with in-market field staff to ensure performance of the program.

This position is crucial to the success of Wayspring, and our ideal candidate will be eager to own relationships, have an interest in enhancing their account management skills, and leverage technology and resources to innovate and drive performance. This is an individual contributor role reporting to the Market Operations Leader, ideal for someone who’s proactive, relationship-driven, and excited to be a key player in a mission that matters.

Why Wayspring?

We are passionate about breaking barriers alongside those facing substance use disorder. Whether you’re in the field or in the corporate office – our mission is felt, and your impact is recognized. There is no inner circle, and we all have a seat at the table. Leaders are accessible and silos are avoided. We respect your craft and love to be challenged. We invest not only in our mission, but in each other. Internal promotions and cross departmental trainings are the norm – you grow, we grow. At Wayspring, we don’t just see you as an employee, we see you for who you are. A whole-person – with hobbies, pets, families, and lives outside of work. Our flexible schedule and flexible work environment options help you to create and maintain the work-life balance you need most.

Responsibilities of the Market Partnership Specialist

• Develops and fosters multi-level relationships between Wayspring and community partners, such as:
• Residential Treatment Facilities providing services for those facing Substance Use Disorder (SUD)
• Traditional Medical Facilities, such as Hospitals, Emergency Departments, Inpatient, Behavioral Health Facilities, Urgent Care Centers and other traditional medical providers who interact with the SUD and Medicaid population (PCPs, Specialists, Pain Management groups, etc.)
• Sober Living and other community partners that serve members with substance use disorders
• Criminal Justice Entities and crisis response systems
• Other community or organizations that interact with the SUD population, such as food banks, employment services, and government-led organizations
• Facilitates presentations and serves as a liaison between Wayspring and key external community partners and internal stakeholders.
• Partners in implementation efforts with member operations; assists in establishing protocols and procedures for the referral of members from partnerships into Wayspring’s program.
• Provides regular updates and detailed documentation of all partnerships and status in the market.
• Partners with the member operations department to enhance member enrollment.
• Leverages data to evaluate and track market penetration of provider and community referrals to ensure strong pipeline of members into the Wayspring program.
• Discovers, attends, and represents Wayspring at any regional conferences, symposiums, industry meetings, or related events that involve SUD treatment and initiatives for the Medicaid population.
• Communicates and relays findings for continuous quality improvement related to community partner integrations.
• Adheres to Wayspring information security and privacy requirements.
• Additional duties will be assigned, as this role will be an evolving force as our business and services continue to expand.

Requirements

• Bachelor’s degree OR equivalent experience in outside sales and/or account management.
• Experience in local healthcare market/community resources knowledge is highly preferred.
• Minimum of 2+ years of experience in an account management role is highly preferred.
• Strong customer service orientation, interpersonal skills, and written and verbal communications within a matrix environment.
• Experience building relationships at various levels throughout an organization.
• Ability to function in interdisciplinary settings.
• Must have a belief that the status quo can be improved upon, and an innate desire for process improvement, problem-solving, and results.
• Ability to travel as business needs require; up to 75%.
• High proficiency in technology and Word processing (e.g., PowerPoint, Excel).
• Excellent presentation and oral communication skills.

Our goal is to foster a workplace where everyone feels a true sense of belonging, is supported, and empowered to thrive. We actively seek different backgrounds, perspectives, and experiences—because we believe that drives better performance and innovation. We’re committed to identifying and removing barriers for the communities we serve.

Benefit Summary

Creating a great employee experience takes more than just perks—but let’s be real, those matter too. Here’s how we’re building a company where you, your family, your pets, and your passions can thrive.

• Comprehensive Medical, Dental and Vision Insurance options – including options for your pets
• Company funded HSA + Monthly Gym Allowance
• Paid parental leave – all parents included
• Company paid short term disability, long term disability and life insurance
• 401k with company match
• Premium Employee Assistance Program, inclusive of counseling sessions
• Pardon and Expungement Scholarship Program
• Company Contributions to Future Minded Savings (HSA and Emergency savings fund)
• Generous PTO package (accrual policy based on years of service) and an additional 10 paid company holidays
• Company 2 week paid sabbatical program
• Provider Benefits include ASAM training and membership + $2,500 CEU annual stipend and more

Assistant Community Manager – Affordable Housing (Senior Community)

Location: San Jose, CA

Job Type: Full-Time

Pay: $25.00 – $28.00 per hour

Work Setting: In-Person

About Aperto Property Management

Aperto Property Management, Inc. is a full-service, fee-based apartment management company specializing in both conventional and affordable multifamily housing. Our mission is to deliver exceptional service, quality management, and superior operating results to our clients and residents nationwide.

We are committed to creating a work environment that promotes growth, empowerment, and a positive team culture—backed by a robust platform that supports new lease-ups, stabilized communities, and acquisition rehabs.

Why Join Aperto?

• Career Growth: We empower our team to take initiative with clear pathways for learning, development, and advancement.
• Work-Life Balance: Generous paid time off and a team-oriented culture that values your well-being.
• Comprehensive Benefits: Medical, dental, vision, and life insurance, long-term disability, 401(k) with company match, employee assistance, and more.

About the Role

We’re looking for a motivated and experienced Assistant Community Manager to help lead operations at a newly constructed senior affordable housing community in San Jose, CA. This role is ideal for someone with a strong background in LIHTC compliance, property operations, and customer service who’s ready to create a supportive and thriving environment for senior residents.

What You’ll Do

• Assist in day-to-day property operations across a 100+ unit LIHTC community.
• Guide prospective residents through leasing, screening, and move-in processes.
• Manage rent collection, deposit prep, and financial records using Yardi.
• Maintain compliance with LIHTC regulations and ensure accurate documentation.
• Coordinate with contractors and vendors for maintenance and capital projects.
• Foster positive resident relations and enforce community rules professionally.
• Help lease up the property and maintain high occupancy levels with strong outreach and follow-up.

What We’re Looking For

• Minimum 2 years of property management experience (ideally with 100+ LIHTC units).
• 2+ years of LIHTC compliance experience (required).
• Experience working in senior or affordable housing preferred.
• Yardi proficiency required; strong Microsoft Office skills.
• Excellent communication, organizational, and customer service abilities.
• Self-starter with strong problem-solving skills and a passion for resident satisfaction.
• Must be able to work in person and commute to San Jose, CA.

Qualifications

• BOND experience: 3 years (required)
• Property management: 3 years (required)

Benefits

• 401(k) with employer match
• Medical, dental, vision, and life insurance
• Long-term disability
• Employee assistance program
• Paid time off and holidays
• Professional development support

Ready to make a real difference in a growing senior community?

Apply today and be part of a team that leads with integrity, delivers results, and puts residents first.

Aperto Property Management, Inc. is an Equal Opportunity Employer.

CalBRE Broker License Number: 02042194

The Institute for Nonviolence Chicago’s mission is to end the cycle of violence using Dr. Martin Luther King, Jr.’s principles and teachings of nonviolence. Informed by a philosophy of nonviolence, Nonviolence Chicago will establish caring and sustained relationships with participants engaged in the cycle of violence. We will emphasize partnerships with community members, leaders, social service providers, and local law enforcement to reduce community levels of violence. We will help create a safer, healthier environment for young adults, youth, and their families. These general approaches will be specifically addressed using for major methods: Community Violence Intervention (CVI) / Street Outreach, Individualized Service Provision, Victim Support Services, and Nonviolence Training.

POSITION OVERVIEW: The Manager of Community Violence Intervention (CVI) for Back of the Yards & Brighton Park will oversee street outreach and victim services in both Back of the Yards & Brighton Park communities. The Manager manages the day-to-day operations of both departments, ensuring that both departments are collaborating, meeting data collection requirements and taking a strategic approach to reducing violence. The Manager works daily with the supervisor and staff from Back of the Yards and Brighton Park and is in lockstep with our partners at Precious Blood Ministry of Reconciliation (with whom we co-locate). Ultimately, this position works closely with leadership and is tasked with the implementation of Nonviolence Chicago’s violence reduction strategy in the Back of the Yards & Brighton Park neighborhoods as well as ensuring parity of programs and services with other neighborhoods served by Nonviolence Chicago.

This position is ideal for a candidate who has a basic knowledge of the drivers of violence in both Back of the Yards & Brighton Park communities, a proven track-record supervising staff, and a deep commitment to the mission of Nonviolence Chicago and the field of community violence intervention. This position requires flexibility, the ability to thrive in an evolving environment and the commitment to build trusting relationships with a diverse staff.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

Leadership & Partnerships

• Participate in regular meetings with leadership, collaborate on the implementation of CVI initiatives and communicate daily with supervisor to ensure consistency across neighborhoods served by Nonviolence Chicago
• Engage in constant cross-departmental communication to support collaboration across teams, information sharing and transparency
• Develop and maintain relationships with key stakeholders in Back of the Yards & Brighton Park, particularly Precious Blood Ministry of Reconciliation (PBMR) & New Life Centers.
• Understand the Scaling Community Violence Intervention for a Safer Chicago (SC2) initiative, and play a significant role in implementation if/when Back of the Yards comes online
• Represent the organization at external stakeholder meetings including those with law enforcement partners and elected officials, city partners.
• Work to establish high standards of professionalism amongst staff, promoting a culture of accountability, high ethical standards, and personal integrity

Management & Administration

• Oversee outreach and victim services staff, maintain accountability, complete annual performance evaluations, and issue corrective action, as needed
• Oversee scheduling of trainings, regular team meetings, and professional development activities
• Oversee the staff monthly schedule, making sure it is fair and equitable
• Attend monthly budget meetings, maintain active communication with the finance department and engage with staff regularly to review/approve expense requests
• Manage the participant journey for those receiving services in Back of the Yards and Brighton Park, ensuring that participants are receiving wraparound services and moving along the journey of care
• Support the cultivation of Nonviolence Chicago leaders who have a knowledge of the unique group dynamics in Back of the Yards and Brighton Park and can represent Nonviolence Chicago in a professional setting with external partners
• Participate in the hiring process for new outreach and victim services staff in Back of the Yards & Brighton Park
• Assist with pressing matters as they arise and perform other duties as required

Outreach & Victim Services Operations

• Lead a safety-focused culture. Oversee the management of safety protocols related to participant and staff engagement, demonstrate expertise in crisis prevention and de-escalation, and train others in best practices to create a safe environment for participants and staff
• Respond to critical incidents, mass shootings and emergency situations 24/7 according to established protocols and in line with Kingian nonviolence principles
• Develop and maintain a network of relationships to stay knowledgeable of community conditions and active conflicts as well as lead conflict mediation, as needed
• Oversee outreach supervisor and make sure that basic operational tasks are being completed (such as case notes and daily logs) and minimum requirements are met (such as minimum participant caseload)
• Actively participate in the implementation of the outreach and victim services strategy in Back of the Yards & Brighton Park (canvassing, engaging with participants, serving victims and their families, etc…)
• Collaborate with colleagues in workforce development to make sure that all participants can attend programming safely and work to make sure all groups receive an opportunity to enroll in services
• Learn data systems CiviCore and Apricot. Collaborate with colleagues in data department to make sure outcomes are being tracked and grant deliverables are being communicated in regular reporting
• In partnership with outreach supervisor, support the day-to-day operations of the Flatlining Violence Inspires Peace (FLIP) Program in Back of the Yards & Brighton Park
• Attend reoccurring meetings/events at partner locations, such as regular case management meetings, monthly data collection meetings, and Light in the Night (LIN) events

QUALIFICATIONS:

• Bachelor’s degree in human services field (ie. sociology, social work, etc.) OR currently enrolled in a bachelor’s degree program.
• At least two (2) years of experience supervising staff, preferably individuals with a history of justice system involvement
• At least five (5) years of experience in Community Violence Intervention (CVI) or related field
• Basic knowledge of the drivers of violence in the Back of the Yards & Brighton Park communities
• Demonstrated commitment to professional development and to bettering yourself
• Ability to take initiative, work as a self-starter and lead by example
• Possess an inclusive leadership style based in empathy, patience, equity, consistent support, accountability, and the ability to relate well to a variety of individuals and groups
• Ability and commitment to maintain high level of confidentiality
• Demonstrated experience serving as a problem-solver in a complex environment
• Excellent verbal communication skills, and ability to communicate effectively in writing
• Willingness to learn and commit to the principles of nonviolence, restorative justice and trauma-informed practices
• No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence
• Valid Illinois driver’s license, insurance, and good driving record
• Access to a vehicle to be able to moved between neighborhoods served by Nonviolence Chicago

SALARY/BENEFITS:

Competitive/commensurate with experience and other qualifications. Competitive benefits package available, including Health, Life, and 401K.

Compensation is commensurate with years of related experience, position requirements, and candidate qualifications. The average salary for the position is $60,000 and commiserate with experience.

To apply, please send a cover letter along with your resume to

Institute for Nonviolence Chicago -- EEO Statement

Institute for Nonviolence Chicago provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Institute for Nonviolence Chicago complies with applicable state and local laws governing nondiscrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.