Sun Communities Jobs in Usa

Were unique. You should be, too.

Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Were different than most primary care providers. Were rapidly expanding and we need great people to join our team.

The Nurse Case Manager 1 (RN) is responsible for achieving positive patient outcomes and managing quality of care across the continuum of care. The incumbent in this role will first and foremost serve as an advocate for our patients. He/She works closely with other members of the care team to develop effective plans of care and high levels of care coordination. This care planning and coordination may follow the patient from our centers into acute and post-acute facilities, as well as, their home environments. The Nurse Case Manager 1 (RN) role also involves establishing relationships with patients families and care givers, primary care physicians, specialists, other care providers, social workers, other case managers and nurses, acute and post-acute facilities, home health care companies, and health plans. He/She adheres to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance and policies and procedures.

CORE JOB DUTIES/RESPONSIBILITIES:

• Manages and plans for transitions of care, discharge and post discharge follow-up for patients admitted to key, high-volume/high-priority hospitals.
• Establishes a trusting relationship with patients and their caregivers.
• Collaborates with clinical staff in the development and execution of the plan of care and achievement of goals. Reports variations to PCP/Transitional Care Physicians (TCP) and implements actions as appropriate.
• Builds relationships with preferred acute care providers (hospitalists, specialists, etc.).
• Directs referrals to preferred providers.
• Coordinates the integration of social services/case management functions in the pre-acute, ER, acute and post-acute setting. Coordinates the patient care, discharge and home planning processes with hospital case management departments, and other healthcare facilities.
• In conjunction with the PCP, Hospitalist, Medical Director, insurance case manager and the hospital case manager, coordinates the patient transition to the appropriate/least constrictive level of care using a preferred provider.
• Keeps the PCP aware of patient(s) condition via e-mail, DASH, HITS or other appropriate means of communication.
• Introduces self to patient/family and explains Nurse Case Managers role and processes to contact the Nurse Case Manager for questions, guidance and education.
• Provides high intensity engagement with patient and family.
• Facilitates patient/family conferences to review treatment goals and optimize resource utilization; provides family education and identifies post-hospital needs.
• Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient/familys ability to make informed decisions.
• Addresses advanced care planning including treatment goals and advance directives.
• Refers cases to social worker (Hospital and ChenMed/JenCare/Dedicated) for complex psychosocial and economic needs.
• Refers cases where patient and/or family would benefit from counseling required to complete complex discharge plan to social worker.
• Reports observed or suspected child or adult abuse pursuant to mandated requirements.
• Obtains onsite and EMR access at priority facilities.
• Maintains clinical and progress notes for each patient receiving care and provides progress report to PCP and others as appropriate.
• Submits required documentation in a timely manner and in appropriate computer system.
• Participates in surveys, studies and special projects as assigned.
• Conducts concurrent medical record review using specific indicators and criteria as approved by medical staff. Acts as patient advocate: investigates and reports adverse occurrences, and performs staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery.
• Promotes effective and efficient utilization of clinical resources and mobilizes resources to assist in achieving desired clinical outcomes within specific timeframe.
• Conducts review for appropriate utilization of services from admission through discharge. Evaluates patient satisfaction and quality of care provided.
• Communicates with physicians at regular intervals throughout hospitalization and develops an effective working relationship. Assists physicians to maintain appropriate cost, case and desired patient outcomes.
• Coordinates the provision of social services to patients, families and significant others to enable them to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services.
• Completes expanded assessment of patients and family needs at time of admission. Completes psychosocial assessment.
• Directs and participates in the development and implementation of patient care policies and protocols to provide advice and guidance in handling unusual cases or patient needs.
• Attends meetings as assigned
• Performs other duties as assigned and modified at managers discretion.

There are 4 Nurse Case Manager 1 Roles with additional Essential Job Functions:

Acute Case Manager (primarily hospital based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Identify appropriateness of inpatient vs. observation status.
• Identify and manage safety risk (complete a social assessment), identify functional status (ADLs and PT needs), discuss medications and self-management, identify and correct knowledge deficits.
• Implement the ACM Coaching program with the appropriate patient population.
• In markets as appropriate, when patient in SNF, in conjunction with the post-acute physician, coordinate the transition to a lower level of care as soon as appropriate using a preferred provider if further services are needed.
• Facilitate discharge to appropriate level of care and preferred providers
• Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager.
• Document the appropriate date that the patient is medically discharged and update as appropriate.
• Contact the center manager to arrange for a follow-up PCP appointment prior to discharge and whenever possible, communicate this information to the patient/caregiver.
• As appropriate, discuss patients eligibility for CCM or DM programs and identify patient interest in participation.
• Coordinate acute UR physician meetings.

Community Case Manager (primarily clinic and community based)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Provides telephonic or outpatient visits to patients at high-risk for readmissions (as identified by CM Plan) to the ER or hospital, to patients with active care planning requirements, to disease management patients per the Disease Management Plan and to others as referred via transitional care team, acute case managers and Transitional Care team.
• Visits may include evening and weekend hours with the goal of preventing ER visits or hospital admissions.
• Performs clinical functions including disease-oriented assessment and monitoring, medication monitoring, health education and self-care instructions in the outpatient setting.

Coordinate the Plan of Care:

• Conducts/coordinates initial case management assessment of patients to determine outpatient needs.
• Ensures individual plan of care reflects patient needs and services available.
• Makes recommendations to the team.
• Completes individual plan of care with patients and team members.
• Communicates instructions and methodologies as appropriate to ensure that the plan is implemented correctly.
• Assesses the environment of care, e.g., safety and security.
• Assesses the caregiver capacity and willingness to provide care.
• Assesses patient and caregiver educational needs.
• Coordinates, reports, documents and follows-up on Super Huddles and HPP/IDT meetings.
• Helps patients navigate health care systems, connecting them with community resources; orchestrates multiple facets of health care delivery and assists with administrative and logistical tasks.
• Coordinates the delivery of services to effectively address patient needs.
• Facilitates and coaches patients in using natural supports and mainstream community resources to address supportive needs.
• Maintains ongoing communication with families, community providers and others as needed to promote the health and well-being of patients.
• Establishes a supportive and motivational relationship with patients that support patient self-management
• Monitors the quality, frequency and appropriateness of HHA visits and other outpatient services.
• Assists patient and family with access to community/financial resources and refer cases to social worker as appropriate.

Community/Skilled Nursing Facility Case Manager (Community Case Manager Role with additional SNF duties as assigned)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Community Case Manager role as above.
• CM telephonic or onsite visits to SNFs, communication with physical therapists (PT), social workers, patient and families as appropriate.
• Validates appropriate level of care/LOS.
• Validates Discharge plan for safe transition home, utilization of preferred providers or timely transition to long term care.
• Reminds patient of need for 4-day PCP post hospital/SNF discharge visit and future visits.
• Collaborates with payor onsite SNF CMs.

Transitional Case Manager (Blended Acute and Community Case Manager Roles)

Responsibilities include all the above Core duties/responsibilities plus the following:

• Acute and Community Case Manager roles as above.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Critical thinking skills required.
• Ability to work autonomously is required.
• Ability to monitor, assess and record patients progress and adjust and plan accordingly.
• Ability to plan, implement and evaluate individual patient care plans.
• Knowledge of nursing and case management theory and practice.
• Knowledge of patient care charts and patient histories.
• Knowledge of clinical and social services documentation procedures and standards.
• Knowledge of community health services and social services support agencies and networks.
• Organizing and coordinating skills.
• Ability to communicate technical information to non-technical personnel.
• Proficient in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
• Spoken and written fluency in English.
• Bilingual preferred.

PAY RANGE:

$36.9 - $52.70 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

Were ChenMed and were transforming healthcare for seniors and changing Americas healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. Were growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in peoples lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Community Health Worker

Company: Oak Street Health

Role Description:

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.

CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.

Core Responsibilities:

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
• Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
• Other duties as assigned

What we’re looking for

Required:

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Strongly Preferred:

• Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation

Preferred:

• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 08/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Title: Community Health Worker

Company: Oak Street Health

Role Description:

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.

CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.

Core Responsibilities:

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
• Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
• Other duties as assigned

What we’re looking for

Required:

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Strongly Preferred:

• Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation

Preferred:

• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 03/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Title: Community Health Worker

Company: Oak Street Health

Role Description:

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.

CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.

Core Responsibilities:

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health.
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
• Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
• Other duties as assigned

What we’re looking for

Required:

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Strongly Preferred:

• Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish
• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation

Preferred:

• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 04/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

**This is an on-site position in Waukesha, WI. No remote or hybrid options available.**

The Community Director is responsible for overseeing the day-to-day operation, and all on-site team members. The Community Director will work to ensure our teams are successful in maintaining both physical and financial occupancy targets, maintaining the curb appeal, and providing excellent customer service to our existing residents, prospective residents, vendors, and teammates. The Community Director will be a core change agent and will work to develop and enhance our on-site teams’ performance while playing a key role in implementing operational efficiencies and various organizational initiatives.

To be considered, apply via our Careers page: you are:

• Strong communicator with proactive problem solving and analytical skills.

• A passionate leader who values developing and mentoring others with a strong track record of personnel management and ability to influence and empower others into top performance.

• Attentive to detail, and extremely organized

• Agile to an ever-changing environment

• Exhibits strong interpersonal and relationship building skills.

• Able to prioritize and handle a variety of tasks while maintaining focus on deadlines.

• Requires little supervision – Self-Motivated with a high level of initiative.

Essential Duties: (Other duties may be assigned).

• Direct the work of others while implementing the company’s vision and strategy into day-to-day execution through on-site team members.

• Assists with tours, lead management, and move in preparations to drive leasing success on-site.

• Process move outs, service requests, and prepares deposit accounting statements.

• Responsible for scheduling of personnel and providing on-call guidance where necessary.

• Report on pre-lease status and ensure consistent communication between Construction and Management team on status or challenges.

• Directs the overall financial results for the community through expense monitoring, variance reporting, and expense approval, summarizes key issues and trends while providing possible strategies and solutions to address.

• Ensure federal, state, and local regulatory requirements are met, and all team members are well trained in compliance.

• Ensure and oversee all training for on-site roles.

• De-escalation of resident concerns, while enforcing lease regulations.

• Track and analyze lease violations, accounts receivable, accounts payable, Fair Housing requests, emergency repairs, risk/loss items for the community.

• Ensure physical occupancy targets are met and stabilized.

• Ensure the community is maintained, preserved, and large annual projects are completed to the highest standards.

• Evaluate the community regularly to determine annual capital improvement (non-recurring spend) needs and priorities.

• Be a change agent in leading assigned teams through larger organizational initiatives such as software changes, and frequent process changes.

• Assist with annual budget preparation.

• Understand market level and industry trends acting as the subject matter expert within the local multifamily competitive landscape.

• Visually walk and inspect the community on a regular basis.

• Negotiate and secure contracts with various vendors for recurring and non-recurring projects and services.

• Investigate and resolve on-site team member concerns as needed.

Please note: This list is not intended to be all-inclusive, other job duties may apply.

Skills & Qualifications:

• Minimum of 5 years multifamily on-site experience: Required

• 1-3 years of managerial / supervisory experience: Required

• A valid driver’s license: Required.

• Excellent oral and written communication skills

• Proficient in Microsoft programs suite, and general computer use

• Experience with Yardi: Preferred

• High school diploma/GED: Required

• Understanding of vacancy procedure and budget compliance: Required.

• Demonstrated ability to manage multiple and complex operational matters daily.

• Multifamily specific designations: Preferred (CPM, CAM)

Please Note: Where we call “Home” is a guarded space for all of us. For the benefit of our residents, co-workers, and the communities in which we serve,

Company Overview:

Arden Property Group Inc. is a hands-on developer, owner, & operator in the multifamily industry, committed to creating long-term investments and value in each Wisconsin based community we serve. Whether our residents choose to live at one of our 55+ or market-rate communities, we pride ourselves on our commitment to providing excellence in customer service and hospitality, and work to ensure our resident experience remains of top caliber within each of our communities. We currently own and manage over 3,500 units and have a long-term development plan to continue to expand our footprint within the state of Wisconsin.

For over 45 years, Arden Property Group Inc. has earned a strong reputation of being a financially stable development/operator group focused on quality, kindness, and trust. We do not believe in mediocrity. Our organization is committed to on-going improvement, enhancement, and growth with a focus on creating inclusive communities and a workplace where we embrace individual differences and work effortlessly to create an environment where all team members and residents alike feel heard, valued, and feel a sense of belonging. We are actively undergoing continuous enhancements in our technologies, and continuous improvement to our operational practices. Our frontline team members are the “change agents”, and primary drivers in ensuring the success of our transformation.

Arden Property Group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other characteristics protected by law. We comply with the Americans with Disabilities Act (ADA), the Americans with Disabilities Amendments Act (ADAA), and all applicable state and local fair employment practice laws and are committed to providing equal opportunities to individuals with disabilities.

Benefits & Perks:

• 20% employee rent discount offered at any Arden Property Group Inc. owned/operated community

• Paid vacation and paid sick time with increases in accrued time based on tenure.

• 10 paid Holidays

• Voluntary health, dental, and vision insurance following 30 days of employment.

• 401k match at 100% of the first 3% of wages contributed, and 50% of the next 2% (Subject to annual contribution limits set by the IRS)

• Eligibility to participate in flexible Spending Accounts (FSA)

• Employee Assistance Program (EAP) available to all regular FT and regular PT team members

• Employer paid life Insurance and long-term disability coverage, with option to add additional coverage.

• Location: Brookfield Highlands - 20825 George Hunt Cir, Waukesha, WI, 53186, United States
• Base Pay $8 $85000.00 / Year
• Industry Multi-Family Housing, Residential Property Management, 55+ Active Living
• Manage Others - Yes
• Minimum Experience - 5 Years

To be considered, apply via our Careers page:

Community Maintenance Landscape Manager

Primary Function:

The Community Maintenance and Landscape Manager (the “CMLM”) will be primarily

responsible for overseeing the aesthetics of all Old Town residential communities which

includes amenity and landscape planning and installation for new communities, repair and

upkeep of existing communities, and general oversite of the various property owners’

associations in partnership with our third-party management vendors. In collaboration with

the Project Executive over Land Development, the CMLM owns the fulfillment &

maintenance of the design aesthetic for each community Old Town develops.

Contribution to Company Mission and Vision:

The CMLM shall work collaboratively to ensure that the Company continues to create

communities that flourish, while supporting the foundational principles of pursuing

outstanding locations and timeless designs. The CMLM shall maintain the integrity of the

Old Town brand in all aspects of their position while contributing to the values of gratitude,

ownership, perseverance, accountability and innovation.

Role Absolutes:

1. Be involved in landscape design & Lead long-term landscape maintenance of

the community

2. Manage Builders

3. Own the release of Maintenance Bonds

Primary Responsibilities:

Work with the leadership team to participate in early land planning exercises to understand the

overall needs of the community and inform planning based on existing communities.

Accomplish the stated project objectives within the stipulated time of all assigned

projects.

Ensure that all project requirements are completed; at the same time ensure that quality,

cost and time are properly managed.

Document and store lot conditions through pictures.

Secure competitive bids and make award recommendations of responsive/responsible

contractors.

Supervise subcontractors for compliance with construction documents, quality

requirements and critical path schedule.

Review/approve payment of subcontractor pay applications and purchase orders

Supervise Grounds Maintenance Manager for successful pre and post lot inspections & on-going

community maintenance for the remaining life cycle of the development, post

construction turnover

Assist in developing accurate cost projections; scope, budget and schedule.

Monitor and coordinate the work effort of all consultants and subcontractors to ensure

their scope of work is in conformance with the project budget, schedule, and development

guidelines.

Schedule maintenance and repairs, regularly inspect property to ensure it is in good

working order, quickly resolve emergency maintenance issues in coordination with the

Grounds Maintenance Manager.

Keep open dialogue with Owners on vacancies, tenants, physical condition of property and

financial issues.

Maintain property by investigating and resolving complaints, completing repairs, and

contracting with landscaping and snow removal services.

Participate in HOA meetings in support of the Community Manager role.

Support the Community Manager role in accurate budget creation and adherence to

operating budgets.

Architecture Review Board – attend bi-weekly ARB meetings and coordinate architectural

approvals in partnership with legal administrator.

Serve on ARB providing detailed input on all builder plan submissions to the board.

Review homebuilder landscape plans for approval for each community that Old Town

manages and confirm installation per plan.

Manage all property owner maintenance issues that fall outside of the HOA property

management services agreement.

Maintain building systems by contracting for maintenance services and supervising repairs

for all Old Town owned properties not managed by third party services (HQ, Field Office,

future development sites).

Provide accurate documentation, reporting, and data collection to ensure compliance with

any financial reporting requirements.

Maintain maintenance logs and report on activities per property/community.

Ensure health and safety policies are in compliance.

Attend weekly/monthly/quarterly project meetings with agendas that include status

updates and tasks to be accomplished.

Other duties as assigned

Education and Experience:

• Minimum high school diploma or equivalent required.

• Valid, unrestricted driver’s license and good driving record required.

• Minimum 5 years in construction, development design and/or land & site

development.

• Must be able to read, understand and evaluate civil engineering, dry utility, and

landscape plans.

• Good written, oral, organizational and math skills.

• Must possess professional attitude to represent the company in a positive manner.

• Ability to perform multiple detail-oriented tasks with simultaneous deadlines in a

professional matter.

• Knowledge in Microsoft Office (Word, Excel) and Microsoft Project a plus.

• Excellent project management, organizational, time management, and planning

skills. Strong customer service skills are a plus.

Reporting:

The Community Maintenance and Landscape Manager will report directly to the Land

Development Project Executive.

This is a hybrid position requiring up to 2 days (Tuesday and Wednesday) each week in-person in our office located in the Streeterville/Mag Mile area of downtown Chicago, IL.

JOB SUMMARY

The Community Manager, Emerging DO Platform plays a critical role in shaping and growing a newly launched, high‑impact digital platform serving Doctors of Osteopathic Medicine (DOs) and medical students nationwide. As part of AOIA’s innovation arm, this role sits at the intersection of community, technology, and service—supporting a rapidly expanding user base while helping define the future of engagement for the profession.

This position is responsible for cultivating a vibrant, inclusive, and highly engaged online community by delivering exceptional member service, ensuring platform quality and functionality, and fostering meaningful connections across the DO continuum. The Community Manager serves as the primary point of contact for users, leads day‑to‑day community operations and moderation, and partners cross‑functionally to support events, content, and platform enhancements.

This is an exciting opportunity to join a growing, forward‑thinking team at a pivotal moment—contributing to a flagship initiative designed to scale, evolve, and make a lasting impact across the osteopathic community.

ESSENTIAL FUNCTIONS

Online Community Management:

• Serve as the primary point of contact for all AOIA Emerging DO Platform community interactions, including customer service inquiries, user engagement, and conflict resolution.
• Respond to community needs and inquiries in a timely, service-oriented manner.
• Actively engage in relevant forums, groups, and social media platforms to promote the Platform and build visibility.
• Develop and implement strategies to grow and sustain an active, positive, and inclusive online community.
• Moderate user-generated content, facilitate discussions, and ensure compliance with community guidelines and organizational policies.
• Analyze community metrics and feedback to inform improvements and report on community health.

Operations:

• Gather and synthesize community feedback to inform platform enhancements and organizational strategy.
• Support the creation and distribution of marketing materials, website editing, social media content, and community updates.
• Maintain and improve data accuracy, supporting reporting functions and ensuring the integrity of organizational data.
• Consistently manage the scheduling and logistics of in‑person and virtual meetings; may be asked to prepare and present reports, updates and/or program recommendations.
• Collaborate with internal and external stakeholders to ensure successful event execution and follow-up.
• Assist with budget monitoring and reporting, and support timely processing of invoices, reimbursements, and payments in collaboration with Finance (AP/AR).
• Other duties as assigned

Qualifications:

Mandatory

• Minimum of five years of experience in online community management, customer support, or related professional environment.
• Proficiency with online community platforms and proven track record of growing engagement, building relationships, and fostering community across audiences.
• Demonstrated competence for assessing and managing competing priorities in a deadline-driven environment.
• Keen attention to detail and capacity to work independently with minimal guidance and/or supervision on assigned tasks.
• Strong interpersonal skills with ability to work well in teams.
• Superior communications, organizational and problem-solving skills.
• Advanced proficiency in Microsoft Office applications including PowerPoint and Excel; experience with project management tools (e.g. Asana), Salesforce/Fonteva, Analytics Platforms (e.g. Google Analytics), generative AI tools, and basic website editing (e.g. Squarespace).

Preferred

• Previous experience in product and community engagement, especially in healthcare or education.
• Previous administrative or operational experience working in Graduate Medical Education.
• Previous experience supporting a mentorship program.
• Bachelor’s degree in a relevant field.

WORKING CONDITIONS

Physical Demands

Work is generally sedentary in nature, but requires occasional standing, walking, lifting and moving objects (up to 25 pounds). Requires manual dexterity to use computer, telephone and peripherals. Incumbent may occasionally work prolonged or irregular hours, including evenings and weekends.

Mental Demands

Work is performed in a fast paced, dynamic environment. Incumbent is expected to be able to quickly adapt to stressful situations, exercise good judgement, communicate effectively orally and in writing, and interact appropriately with internal and external stakeholders.

Office Environment

Work is performed in a normal office environment. This position will follow a hybrid model of 1-2 days a week in the AOIA office. The remainder may be done remotely.

Travel

Overnight domestic travel is expected 3-4 times a year for meetings and conferences.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

American Osteopathic Association is unable to sponsor work visas at this time.

Westward360 is looking to add a Senior Vice President, Community Management to our executive leadership team. This is a high-impact opportunity for a strategic, results-driven leader to oversee and evolve our community management division across all markets.

This role is responsible for driving predictable revenue, strengthening product superiority, and elevating customer retention by continuously optimizing our services, talent, and operational model. If you are energized by scale, accountability, and building best-in-class community management operations — we want to hear from you.

Westward360 is a leader in the Community Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties.

What we offer:

• Base salary of $120,000–$140,000, plus bonus eligibility
• In-office presence expected 4 days per week in the Chicagoland area
• National travel up to once per month; international travel annually
• Medical, Dental, and Vision insurance
• Monthly cell phone stipend
• Unlimited PTO
• 401(k) with company match up to 4%
• Long- and short-term disability at no cost to employee
• Executive-level influence within a fast-growing organization
• Opportunity to shape strategy, operations, and client experience at scale

What you’ll do:

The Senior Vice President, Community Management is accountable for the overall success, scalability, and performance of Westward360’s community management division. This role partners closely with Executive Leadership to execute company vision, drive revenue growth, improve operational efficiency, and ensure an exceptional client experience across all markets.

You will lead Vice Presidents and General Managers of Community Association Management (CAM), ensuring alignment, accountability, and consistent execution of divisional initiatives.

Division Leadership & Strategy

• Serve as executive leader for the Community Management division, reporting directly to the Management Company President (MCP).
• Provide ongoing insight, recommendations, and performance updates to the MCP and Executive Leadership Team.
• Implement and reinforce company vision, culture, and values across the CAM division.
• Identify opportunities to enhance, retool, and scale community management products and services to meet evolving market and client needs.

Predictable Revenue & Growth

• Drive predictable, recurring revenue through optimized management contracts and value-added services.
• Ensure contractual structures balance client expectations, staff workload, and company profitability.
• Partner with Sales & Marketing to develop new programs and offerings that expand market share among both new and existing clients.
• Support development of differentiated services that create win-win-win outcomes for clients, employees, and the organization.

Product Superiority & Operational Excellence

• Continuously assess and enhance service delivery models, staffing structures, and operational workflows.
• Ensure community management services are accurate, efficient, easy to engage with, and clearly differentiated in the marketplace.
• Oversee CAM operational performance, efficiency, and consistency across all regions.
• Monitor and adjust CAM loads to ensure profitability, balanced workloads, and service quality, in collaboration with Finance, Operations, and regional leadership.
• Establish standardized policies, reporting, and guidance to support load utilization and strategic staffing decisions.

Customer Retention & Client Experience

• Partner closely with the Vice President of Client Success to strengthen client retention and elevate the customer experience.
• Use NPS data, client feedback, and performance metrics to improve service delivery and long-term loyalty.
• Work with General Managers to develop and execute client retention strategies and escalation management plans.
• Serve as the final point of escalation for Vice Presidents and General Managers of CAM, ensuring escalation pathways are defined, followed, and resolved effectively.
• Attend board meetings as needed to support client relationships and strategic outcomes.

Financial & Cross-Functional Leadership

• Review budgets, financial projections, and performance metrics; approve additional expenses and one-off project requests as appropriate.
• Collaborate with the VP of CAM Accounting to ensure quality, accuracy, and consistency of community financials.
• Assist the MCP and CFO with department budgeting, forecasting, and long-term financial planning.
• Support Executive Leadership in identifying and developing new revenue streams.

People Leadership & Collaboration

• Directly lead and develop Vice Presidents and General Managers of CAM.
• Task leaders with developing and executing strategic initiatives and ensure follow-through across divisions.
• Attend and lead weekly and ongoing CAM divisional meetings.
• Identify areas of development within the CAM division and implement policies, procedures, and training to address performance gaps.
• Promote cross-training, best-practice sharing, and collaboration across departments.
• Encourage a customer-centric, accountable, and performance-driven culture.

What you’ll need:

• Bachelor’s degree required.
• Proven executive or senior leadership experience with demonstrated success in operational leadership and growth.
• Experience leading multi-layered teams and cross-functional initiatives.
• Strong financial acumen, including budgeting, forecasting, and revenue growth strategies.
• Creative, solutions-oriented mindset with an entrepreneurial drive.
• High comfort level with technology platforms and operational software.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Ability to work independently while collaborating effectively with executive peers.
• Alignment with Westward360’s mission, values, and commitment to service excellence.

Preferred Qualifications:

• Experience in multi-state or multi-market operations.
• Background in system implementation, user administration, or workflow design.
• CAI designations (CMCA, AMS, PCAM) strongly preferred.
• Experience in a rapidly scaling or acquisitive organization.

About Westward360:

Westward360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we’re your all-in-one real estate solution.

*Disability Notice: Disclosure is divulging or giving out personal information about a disability. It is important for the employee to provide information about the nature of the disability, the limitations involved, and how the disability affects the ability to learn and /or perform the job effectively. The employer has a right to know if a disability is involved when an employee asks for accommodations. Deciding if, when, and how to share disability-related information with a prospective or current employer can be overwhelming but we ask to please request a required accommodation prior to your first date of work. *Please note, a doctor's note may be requested by Human Resources, depending on the accommodation being requested, on a case-by-case basis.

The Community Standards Coordinator has primary responsibility for working with the student conduct process, providing support to students facing a range of challenges including but not limited to issues related to regulating behavior and managing conduct, and serve as a role model for, and advise a wide variety of students. The Community Standards Coordinator will help plan and provide a variety of interventions, referrals and follow up services, maintain accurate and professional case records and provide outreach and education about these services to the campus community.

The Community Standards Coordinator provides support to the Dean of Students and serves as a member of the Student Life team, who are committed to creating a campus community where all are welcomed, supported, and safe. The Community Standards Coordinator supports case management for students, families, and guests interacting with the Dean of Students office, assists with crisis response, serves as a lead member of the Care Team, and provides leadership in the process of educating students on the Code of Student Conduct and the behavioral standards of the campus community.

• Educate about and enforce community standards: Follow protocols that facilitate prompt and thorough follow-up on all reports (general incident reports, bias concerns, grievance complaints) with effective and professional record-keeping. Serve as a primary administrative hearing officer for student conduct violations. Maintain accurate and up-to-date records in Maxient.
  
• Maintain and support the student conduct process and procedures: Provide leadership within the student conduct system by coordinating hearing panels, meeting with students and families, and participating in and/or monitoring investigative processes. Serve as investigator in bias or Title IX complaints, completing annual trainings and/or certifications as needed. Ensure accurate and professional record keeping as it relates to student conduct investigations, hearings, and sanctions. Recruit and train hearing panelists and administrative hearing officers, create and/or revise hearing materials, make updates to the student conduct database, and serve in other conduct-related roles as appropriate.
• Support student-care initiatives: Serve as a lead member of the Care Team. Assist the Dean of Students and other staff with outreach and response to reports of student concern. Document all case management concerns, issues, and follow up in the Maxient case management system.
• Program Support: Provide support to the Bias Incident Response Team (BIRT) through student intake or with the investigative process. Assist with the training of staff members and student paraprofessionals to respond appropriately to emergency, crisis and other difficult student situations and to document follow-up promptly and effectively. Intervene with students and/or parents in a variety of highly emotional or tense situations in an effort to stabilize or resolve before escalating to the Dean of Students. Represent Student Life at admission visit days, orientation programs, and in other on-and-off campus settings.
• Education outreach and student mentoring/advising: Provide education and support to students, faculty, and staff to help recognize and respond to students in distress or crisis, national/local trends in student health and success, and issues related to student academic or personal concerns. Create and mentor team of students who serve as peer-mentors or peer-educators on topics related to personal wellness, campus resources, and compliance/community standards. Collaborate with Student Involvement staff, Counseling Center staff, and other campus partners in outreach activities, as appropriate. May include service on departmental, Division, University or ad-hoc committees, advising student organizations, projects, or other duties as assigned.
• Routine Responsibilities: Support the operations of the student life office which facilitates daily inquiries, requests, and concerns from students, employees, families, and others, whether in-person, via email, or via phone call, and work to route those to the best person/office at SXU for proper resolution. Support student activities and events with some after hours participation. Work with the SLP on Call team to coordinate and provide ongoing training for paraprofessional staff.
• Duty Responsibilities/Student Life Professional on Call
• Serve in an evening and weekend duty rotation system over 10 months. While on call, serve as a resource to University Housing Staff and Public Safety. The Student Life Professional on Call is expected to remain on campus or be within 15 minutes of campus.
• The Student Life Professional on Call will carry a duty mobile phone and respond to all calls.
• The Student Life Professional on Call will follow duty procedures and notify appropriate staff members regarding situations that impact the University community/ residence halls and/or students.

• This is a live-in position. Compensation includes a furnished apartment, internet, laundry (in building). A pet is permitted with signed agreement.
• Description of Hours: Mondays through Fridays, 8:30am to 4:30pm. Some nights, weekends, and special-event attendance required (on call, etc.)

• A bachelor's degree in education, human resources, political science, social work, or related field;
• Minimum of 1 to 2 years professional experience, preferably in a college/university setting, responding to student conduct or crises, providing direct service to students in distress, with evidence of successful partnerships with students, families, faculty, and staff;
• Experience in program development, education and outreach efforts, marketing, and/or training;
• Commitment to fostering student learning and support in a diverse and inclusive environment, shaped by the Core Values of the University and the Critical Concerns of the Sisters of Mercy and the Conference for Mercy in Higher Education.
• A developmental understanding of college students and a desire to facilitate student academic and personal success in a highly relational, supportive, and challenging yet service-oriented environment.
• Experience in interpreting and implementing relevant compliance practices and legal requirements (per Title IX. VAWA, Clery Act, etc.) and related federal, state, and local laws, regulations, and guidance in a university environment.
• Experience with behavioral intervention and threat assessment.
• Ability to balance daily demands and unexpected situations within a fast-paced and highly collaborative environment
• Bilingual Spanish speaking.
• Evidence of effective collaboration with key campus partners and stakeholders.

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.