Structural Technologies Vsl Jobs in Usa
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Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role for the area of Durham, NC. Candidates currently living in this location or willing to self-relocate are encouraged to apply.
What you'll do:Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or General Equivalency Diploma required.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
US military experience through military service or a military spouse/domestic partner
5 years of prior carrier field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)
Prior experience adjusting property claims using virtual technologies
Prior property field adjuster experience handling DWG, APS and ALE adjustments
Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
Xactimate Level 1 and/or Level 2 certification
Prior deployments in support of catastrophes
Currently hold an active Adjuster License
Currently reside within or have the ability to self-relocate to Durham, NC
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
About the Company & Role
A global technology leader in the New York area is currently hiring a Counsel. This organization, focusing within IT services, supports digital transformation for its clients across industries and geographies. Known for its scale, innovation, and consistent financial performance, it ranks among the top firms in its sector worldwide. As Counsel, you will play a key role in supporting complex technology transactions, including software licensing, IT services, and outsourcing contacts. The role is ideal for a commercially minded attorney who thrives in a fast-paced, collaborative environment.
Responsibilities
- Structure, draft, and negotiate commercial agreements involving software, IT services, and professional services.
- Advise internal teams on legal risks and compliance issues related to technology and outsourcing engagements.
- Support vendor contracting processes and procurement initiatives across global business units.
- Collaborate with cross-functional stakeholders to align legal strategy with operational goals.
- Contribute to the development of internal legal resources, including templates and negotiation guidelines.
Required Qualifications
- J.D. from an accredited law school and active membership in a U.S. State Bar.
- Minimum of 3 years of experience handling technology transactions and outsourcing contracts.
- Strong understanding of supplier-side contracting.
- Ability to manage multiple priorities and work independently in a high-volume environment.
- Excellent communication and negotiation skills, with a business-oriented approach to legal problem-solving.
Job Opportunity: VP – P&C Insurance Technology Delivery (U.S. Operations)
We are seeking a dynamic and accomplished VP – P&C Insurance Technology Delivery to lead large-scale technology delivery, client engagement, and capability expansion across our U.S. operations. This executive role demands a visionary leader with deep P&C expertise, strong delivery governance, and the ability to drive innovation, business growth, and exceptional client value.
Technical Excellence & Governance
Lead and guide platform implementations across Guidewire, Duck Creek, and other P&C products.
- Define and implement strong SDLC, release, and configuration management processes.
- Govern audits, certifications, compliance assessments, and risk controls.
- Evaluate emerging tools and technologies shaping the P&C insurance landscape.
- Support teams in defining robust technology architectures and participate in client ARBs.
Client Engagement & Business Growth
- Serve as the primary onshore executive partner for senior client stakeholders.
- Collaborate with sales and account leadership to drive revenue growth and profitability.
- Lead RFI/RFP responses, solution demos, POCs, and client governance forums.
- Own operational KPIs spanning client satisfaction, financial outcomes, and team performance.
- Create POVs and proactive strategic recommendations for quarterly/monthly client governance.
Onshore–Offshore Delivery Management
- Oversee seamless delivery across global/offshore teams with mature governance models.
- Manage staffing, talent fulfillment, and visa readiness for large programs.
- Drive Agile methodology adoption and engineering best practices.
- Lead Managed Services engagements across Applications and Infrastructure domains.
Additional Executive Responsibilities
Strategic Leadership & Portfolio Management
- Direct strategic product and platform builds aligned with client and organizational priorities.
- Lead diverse delivery portfolios across high-value strategic accounts.
- Develop and execute scalable, future-ready technology strategies.
- Track performance metrics, budgets, staffing plans, and resource optimization.
- Govern large-scale greenfield, modernization, and legacy transformation initiatives.
Capability Development & Leadership
- Establish and scale onshore technology consulting and delivery capability.
- Hire, mentor, and lead senior leaders and cross-functional teams.
- Define organizational structures, drive career growth, and manage performance.
- Build and nurture Communities of Practice (CoPs) across engineering, analysis, and quality.
- Promote continuous learning, innovation, and knowledge sharing.
Stakeholder Management & Collaboration
- Advise senior leadership on technology strategy and delivery excellence.
- Work closely with ADM/AMS teams to identify product gaps and market opportunities.
- Contribute to building strategic offerings and go-to-market initiatives.
- Foster innovation and operational efficiency through close partnership with internal and external stakeholders.
Must-Have Qualifications
- B.Tech./B.E. or M.Tech./M.E. from a recognized institution.
- 25+ years of IT services experience across applications and infrastructure delivery.
- 15+ years working with P&C insurance clients (Specialty or Large Commercial preferred).
- Proven leadership of large, complex client delivery engagements.
- Strong expertise in AWS or Azure cloud environments.
- Deep knowledge of Agile delivery and global delivery frameworks.
- Excellent communication, executive presence, and stakeholder management skills.
Required Qualifications
- Experience with Guidewire, Duck Creek, and other core P&C platforms.
- Leadership of small to very large delivery teams in hybrid/onshore–offshore models.
- Exposure to digital transformation, data analytics, and emerging insurance technologies.
Position Overview
We are seeking an IT Field Technician to support retail operations across multiple locations. This role is responsible for maintaining, troubleshooting, and supporting hardware, software, and network systems that directly impact store performance and customer experience.
This is a hands-on, field-based role requiring strong technical ability, problem-solving skills, and the ability to operate independently in a fast-paced environment.
Key Responsibilities
- Provide on-site and remote IT support for retail locations
- Troubleshoot hardware, software, and network issues including:
- Workstations, POS systems, printers, and mobile devices
- WAN/LAN connectivity
- Structured cabling (Cat6/Cat6e)
- Respond to and manage service requests via ticketing system, phone, email, and in-person support
- Install, configure, and maintain IT equipment across multiple sites
- Document issues, resolutions, and trends within the ticketing system
- Coordinate with internal teams (NOC, PMO, Asset Management) and escalate when necessary
- Manage inventory and stockroom for assigned territory
- Coordinate vendor support and schedule maintenance as needed
- Perform preventative maintenance and system updates
- Maintain company vehicle and track expenses as required
Required Qualifications
- Minimum 3 years of hands-on IT support experience (desktop, field, or technical support)
- Strong troubleshooting skills across hardware, software, and networking
- Experience working in multi-site or field support environments preferred
- Ability to manage workload independently and prioritize tasks effectively
- Strong communication and customer service skills
- Valid U.S. Driver’s License with clean driving record
Preferred Qualifications
- Associate or Bachelor’s degree in Information Technology or related field
- Industry certifications (CompTIA A+, Network+, or similar)
- Familiarity with IT service management frameworks (ITIL)
Work Environment & Physical Requirements
- Field-based role supporting retail locations
- Travel required (30–60%)
- Ability to lift up to 75 lbs
- Comfortable working on ladders (6–15 ft)
- Ability to sit, stand, and move for extended periods
Schedule
- Full-time position
- May require evenings, weekends, and on-call support based on business needs
Why Join This Opportunity
- High-impact role supporting business-critical retail operations
- Opportunity to work independently and own a territory
- Exposure to enterprise IT environments across multiple locations
- Career growth into advanced technical or leadership roles
Location: Durham, NC (In-Office)
Department: Operations
Reports To: SVP Operations
Applying
To apply directly to this role, please email a non-ChatGPT paragraph explaining why you believe you would be the best fit for this role and attach your resume as a PDF. Applying via email is the only way to be considered.
About Carpe
Carpe is the fastest-growing deodorant brand in the United States. Our team is composed of ~25 incredibly smart people working together in person in downtown Durham, NC. Our office is open, collaborative, and high energy.
We build products that solve real problems for millions of people who struggle with excessive sweating. Our growth over the past several years has been rapid, and we are continuing to expand across retail, ecommerce, and new product categories.
As the company scales, building a strong, reliable, and scalable manufacturing foundation is critical to our long-term success.
The Role
We are seeking a high-ownership manufacturing leader with a strong chemical engineering or process engineering background who thrives in complex, fast-growing environments and enjoys building systems that support scale.
This role exists to build and lead Carpe’s contract manufacturing and process engineering capability as the company rapidly expands production across multiple product categories and retail partners.
While this role carries meaningful strategic responsibility, it is also deeply operational and hands-on. You will work directly with contract manufacturers to strengthen processes, improve manufacturing performance, and ensure Carpe products are produced consistently and reliably at scale.
This is a build-and-own role, not a delegation role. You will engage directly with the technical teams at contract manufacturing partners, travel up to 50% as needed, and work hands-on to improve processes, troubleshoot manufacturing challenges, and scale production.
You will partner closely with Product Development, Operations, Quality, and Supply Chain to translate product innovation into robust, scalable manufacturing processes.
Success in this role requires the ability to operate at multiple levels simultaneously—driving long-term manufacturing strategy while also working directly with manufacturing partners to solve technical challenges and strengthen operational performance.
What You’ll Do
Contract Manufacturing Leadership
● Own and manage Carpe’s network of contract manufacturing partners
● Build strong working relationships with technical teams at manufacturing partners
● Improve operational performance across quality, delivery, and cost
● Lead onboarding and qualification of new manufacturing partners as capacity expands
● Ensure manufacturing partners are prepared to support both current production and future growth
● Serve as the primary operational leader responsible for manufacturing performance across the network
Process Engineering & Manufacturing Science
● Build and lead Carpe’s internal manufacturing process engineering capability
● Work directly with contract manufacturing teams to document and refine production processes
● Identify and define critical process parameters that drive product consistency and performance
● Lead process characterization work, including DOE design and execution
● Improve process robustness and repeatability across manufacturing partners
● Troubleshoot complex manufacturing challenges and support manufacturing teams in solving production issues
● Drive continuous improvement initiatives across manufacturing operations
Technology Transfer & Product Scale-Up
● Lead the technical transfer of new products from development into commercial manufacturing
● Work directly with contract manufacturers to scale formulations and processes successfully
● Partner closely with Product Development to translate product specifications into scalable manufacturing processes
● Oversee pilot trials, validation runs, and commercialization readiness for new product launches
● Ensure new products are successfully and reliably launched across manufacturing partners
Manufacturing Performance & Continuous Improvement
● Establish operational metrics and performance tracking across contract manufacturing partners
● Improve manufacturing efficiency, yield, and process reliability
● Lead root cause investigations and corrective actions related to manufacturing issues
● Implement stronger process control and operational discipline across manufacturing partners
● Develop scalable manufacturing frameworks that support continued company growth
Cross-Functional Collaboration
● Partner closely with Product Development to ensure manufacturing processes support product performance requirements
● Collaborate with Quality and Regulatory to ensure manufacturing processes meet compliance and quality standards
● Work with supply chain and planning teams to support production scheduling and inventory needs
● Provide manufacturing insight during product development and innovation planning
Who You Are
● Bachelor’s degree in Chemical Engineering, Manufacturing Engineering, or a related technical discipline
● 10–15+ years of experience in manufacturing, process engineering, or operations leadership within consumer packaged goods, personal care, or related industries
● Experience managing contract manufacturing networks and external production partners
● Strong technical background in manufacturing processes and scale-up
● Experience working with highly structured emulsions or shear-sensitive formulations
● Demonstrated ability to build systems, processes, and infrastructure in growing organizations
● Comfortable operating in fast-moving environments where both strategy and hands-on execution are required
● Willing and able to travel a lot (and last minute)
● Strong engineering instincts and problem-solving ability
● Ability to work directly with manufacturing partners to improve processes and solve technical challenges
Bonus If You Have
● Experience with emulsions, OTC personal care, or topical formulation manufacturing
● Background in manufacturing engineering or process engineering leadership roles
● Experience scaling products across multiple contract manufacturing sites
● Experience building manufacturing infrastructure in high-growth CPG environments
What You’ll Get
● Direct collaboration with senior leadership as we scale the business
● Opportunity to build and own Carpe’s manufacturing infrastructure during a major growth phase
● Competitive compensation based on experience and level
● Health, vision, and dental coverage
● Flexible PTO
● A front-row seat to the growth of one of the most disruptive brands in body care
Applying
To apply directly to this role, please email a non-ChatGPT paragraph explaining why you believe you would be the best fit for this role and attach your resume as a PDF. Applying via email is the only way to be considered.
Information Technology Financial Accounting Analyst
Pay Range: $27/hour to $31/hour
Position Overview
We are seeking an Information Technology Financial Analyst to support financial planning, reporting, and analysis within an IT department in a healthcare environment. This role will partner closely with finance and IT stakeholders to analyze financial data, support budgeting processes, and ensure accurate contract and invoice management.
The ideal candidate will have foundational accounting or financial analysis experience, strong Excel skills, and the ability to interpret and explain financial results.
Key Responsibilities
- Analyze and explain budget variances and interpret financial performance data
- Assist in preparing Monthly Financial Reports and ad hoc financial reporting
- Support the development and preparation of the annual IT/IS budget
- Create financial forecasts and perform year-over-year financial analyses
- Interpret and calculate financial implications related to contracts, Statements of Work (SOWs), quotes, and change orders
- Process requisitions and manage invoices, including maintenance contracts
- Develop and distribute financial reports using Excel (charts, graphs, pivot tables, VLOOKUPs, etc.)
Required Qualifications
- 1–3 years of accounting and/or financial analysis experience
- Experience working in a healthcare environment
- Understanding of IT operations and cost structures
- Working knowledge of GAAP
- Ability to analyze financial data and clearly explain findings
- Strong proficiency in Microsoft Excel
- Detail-oriented with strong organizational and analytical skills
Ideal Candidate Profile
- Analytical thinker with strong problem-solving abilities
- Comfortable working with both financial and technical stakeholders
- Organized and able to manage multiple priorities
- Clear communicator who can translate financial data into meaningful insights
JOB DESCRIPTION
One of Insight Global's clients is seeking an IT Consultant to join their team in Philadelphia, PA onsite 3x a week. This person will play a critical role in supporting IT financial operations, project budget management, and vendor contract administration. This position serves as a key liaison between IT Leadership, Finance, and external partners to ensure accurate forecasting, cost center management and alignment of budgets with organizational goals. Key Responsibilities: - IT Forecasting & FP&A Partnership: Support monthly and quarterly IT forecasts, ensure accurate accounting and variance reconciliation across cost centers, contribute to FP&A narratives, and act as a liaison between IT leadership and Finance. - Cost Center & Project Financial Management: Partner with managers on reclasses, accruals, amortizations, and quarterly submissions, while tracking capital and operational project budgets, variances, and compliance with financial governance. - Purchase Orders & Budget Alignment: Create and manage purchase orders tied to service renewals and budgeted line items, ensuring alignment with quarterly planning and budget controls. - External Resource & Contract Support: Manage financial aspects of vendor and consultant contracts, including tracking terms, renewals, and commitments, and coordinating with procurement and legal for compliance and execution. - Ad Hoc & Operational Financial Support: Provide timely support for financial questions, troubleshooting, vendor requests, formatting issues, and special requests outside standard processes.
REQUIRED SKILLS AND EXPERIENCE
- Bachelor's degree in Finance, Accounting, Information Technology, or related field. - 3+ years of experience in IT financial operations, FP&A, or related roles, with a strong understanding of budgeting, forecasting, and financial reporting. - Proficiency in financial systems (e.g., SAP, Oracle) and advanced Microsoft Excel, with experience supporting IT project financial management. - Familiarity with IT cost structures, vendor contract administration, and procurement processes. - Strong communication and collaboration skills, with the ability to manage multiple priorities and meet deadlines in a fast‑paced environment
Compensation:
$33/hr to $36/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Manages the development, implementation, maintenance, and support of emerging and existing systems and technologies at the CTA, including both operational and administrative software systems and associated hardware, voice/video/data networks, data warehouse and data lakes, security systems, wired and wireless infrastructure, and all associated telecommunication systems and devices.
o Champion adoption of contemporary and emerging technologies to modernize CTA’s applications, systems and platforms, tele-communication infrastructure, public transit systems and public safety systems and technologies to support and further the mission of the CTA.
o Establish and implement a strategic data plan for data storage and compliance, access, data warehouse expansion and cloud migration.
o Lead enterprise telecommunication and network infrastructure modernization programs with a strategic approach to improve reliability, performance and coverage across CTA’s facilities and field operations.
Perform audits of all legacy technologies and continue oversight of the maintenance and support of a fiber optic infrastructure, subway cellular infrastructure, UHF infrastructure and IP telephone infrastructure.
o Direct lifecycle management and continuous improvements of CTA’s enterprise systems, transit and public safety technology including control center systems, dispatch/communications platforms, camera and video platforms, radio infrastructure, incident management, transit tracking, digital signage and public address systems.
Utilize standard methodologies and quality assurance practices that reflect industry best practices.
o Lead creation and continual refinement of IT strategy and projects in cooperation with CTA leadership, departments, staff, and outside consultant staff.
o Direct and ensure implementation of IT strategy and best practices for proactive management of IT assets and infrastructure.
o Direct and ensure that customer/client IT needs are translated into tangible project goals and schedules.
Oversee the composition and research of project specifications methodology and procedures.
o Direct IT Operations (multiple service desks and field support) establishing ITIL-based processes for incident, problem, change and release management with measurable Service Level Agreements.
o In partnership with CTA’s Cyber Security team, oversee the implementation of information security infrastructure, systems, procedures, and standards in order to protect all data of the CTA from cyber security threats.
o Effectively manage multiple IT contracts and vendors, grants and budget funding.
o Collaborate with CTA Finance department to ensure proper management and record-keeping of multi-million dollar capital grant investments.
Collaborate with CTA Procurement to ensure proper management and record keeping of multi-million dollar contracts.
o Lead cloud and emerging technology functions, including migration, planning, platform operations and evaluating/operationalizing innovations that improve services and cost efficiency.
• Hold department accountable and responsible for meeting the objectives and goals of the CTA and support an innovation-focused culture and mindset.
o Provide executive and policy direction to managerial, professional, and technical staff (including vendor and contractors) engaged in implementing technology functions.
o Establish and execute programs to meet objectives and develop an organization that effectively administers area responsibilities and functions.
o Evaluate the performance of management and supervisory staff for compliance with CTA programs and policies and attainment of goals and objectives.
o Establish operational readiness, training and knowledge management programs for technology teams and business users, improving adoption, reducing downtime and strengthening front line support.
• Represent the department and the CTA with various levels of management throughout the CTA and with other local agencies.
Collaborate with management and staff in the development of strategic and operating plans of the CTA.
• Lead the preparation and administration of the Capital and Operating budget of the Technology Department.
Oversee, manage and present operating budgets and capital investment requests to top CTA management and various funding and regulatory agencies to ensure mission-critical systems and infrastructure are kept in good working order (state of good repair).
Create technology capital plan and roadmap for infrastructure, system and technology asset renewal based on lifecycle requirements.
• Hires, trains, develops, monitors, and evaluates performance of staff.
Reviews and recommends personnel actions for approval.
Develop strategies for maintaining staff skills and knowledge consistent with current industry standards.
Ensure coverage and succession planning for all personnel.
• Performs related duties as assigned.
MANAGEMENT RESPONSIBILITIES Reporting to this position may include the following jobs: Job Title • Directors • General Managers • Senior Managers CHALLENGES • Keeping abreast of new and quickly changing developments and advancements within telecommunications infrastructure, public transit technology and public safety technology.
• Designing and implementing technology programs that adapt to changing CTA and customer needs and expectations.
• Navigating a highly regulated environment to finance and procure technology.
• Managing the transformation of CTA's legacy technologies and systems to modern systems and tools while maintaining service levels of existing technologies.
EDUCATION/EXPERIENCE REQUIREMENTS • Bachelor’s degree in IT Management, Technology, or a related discipline, plus ten (10) years of experience in managing technology applications, systems, devices, telecommunications infrastructure, projects, support and operations, of which five (5) years is in a staff supervisory or management role, or an equivalent combination of education and experience.
• In addition, ten (10) or more years of experience in leading, large, cross-functional teams or enterprise-wide technology programs.
• Master’s degree in Computer Science or Information Technology Management preferred.
• Experience managing Technology department in a public agency, transportation telecommunications or utility company preferred.
• Experience leading, developing, and implementing Technology strategy preferred.
• Experience developing and managing IT Policy and standards including IT enterprise Security.
PHYSICAL REQUIREMENTS • Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.
KNOWLEDGE, SKILLS, AND ABILITIES • Detailed knowledge of principles, policies, and practices of information technology, technology, and related programs.
• Detailed knowledge of the operations, services, and activities of a large-scale technology program.
• Detailed knowledge of related local, state and federal laws, rules, regulations, and collective bargaining agreements.
• Detailed knowledge of the methods and practices in budget planning and administration • Detailed knowledge of the principles of leadership, team building, motivation, and conflict resolution.
• Detailed knowledge of cyber security trends and developments in IT risk management.
• Detailed knowledge of various compliance standards (PCI DSS, HIPAA, etc.) and guidelines as relates to information technology.
• Working knowledge of public funding options and investment opportunities.
• Working knowledge of public procurement policies, contract negotiations and vendor management.
• Working knowledge in multiple technology disciplines overseen by this position.
• Working knowledge of the methods and principles of supervision, training, and performance evaluation.
• Strong leadership, team building and organizational skills, attention to detail and proven ability to handle multiple complex tasks simultaneously.
• Strong interpersonal skills with the proven ability to interact positively and successful with all levels of the organization and community.
• Strong written and oral communication skills including presentation experience to diverse audiences.
• Strong networking skills with experts in industry – solid record of maintaining and developing successful relationships.
• Strong ability to multi-task and to handle multiple programs and projects.
• Strong organization, financial, presentation, and operational skills.
• Strong analytical and problem-solving skills.
• Ability to competently plan, direct and coordinate the functions of the department.
• Ability to define, develop and evaluate objectives, standards and performance levels for assigned groups.
• Ability to review, assess, and evaluate data from various diverse sources and generate effective solutions and competent decisions.
• Ability to maintain amiable and effective working relations with management and external contacts.
• Ability to produce technical reports using desktop publishing software and other IT related systems and programs.
WORKING CONDITIONS • General office environment.
• Working conditions are normally administrative in nature, but may periodically require employee to adjust to conditions to address the technical and project support needs of the CTA.
• This position is considered a "C-List" position under the “Revolving Door” prohibition within the State Officials and Employees Act (5 ILCS 430/5-45), which contains a number of post-employment restrictions CTA employees in C-list designated positions must follow.
Among other requirements listed in this statute, CTA employees in C-list designated positions are required to follow State notification procedures to the Office of the Executive Inspector General prior to acceptance of any applicable non-State employment or may be fined significant penalties.
EQUIPMENT, TOOLS, AND MATERIALS UTILIZED • Standard office equipment.
• Personal computer and related software.
• All technologies that are information-based and generate data used by applications across the enterprise, or involve standards computing platforms running on common infrastructures, including: Centralized Computer Systems, PC's, LANs and Network Architecture Construction, Communications Technology (Radio, etc.), Intelligent Transportation Systems (ITS), Distributed Departmental Systems.
Please note, employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.
Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.
Applicants, if hired,must comply with CTA's residency ordinance.
CTA IS AN EQUAL OPPORTUNITY EMPLOYER No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve.
CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result.
If you require an accommodation in the application or hiring process, please contact prior to the submission of your application or upon notification of your actual test date.
CTA will work with you to determine if an accommodation can be provided.
Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II.
JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges.
JOB SUMMARY
- ESSENTIAL FUNCTIONS/DUTIES A Joint Data Network & Information Technology Field Engineer performs or leads complex field engineering assignments and perform a variety of engineering assignments involving technology applications involved in the installation, operation, testing, and maintenance of complex electronic / mechanical equipment and information technology (IT) systems and infrastructures.
Employee will be responsible for the following functions/duties: Apply knowledge of design specifications for more complex systems/projects Coordinate and work closely with other engineering, logistics, financial, and program management disciplines to define system specifications and requirements Recommend technology refresh upgrades for end-of-life systems as a technical subject matter expert Define / write function and security requirements for service delivery of command, control, computer, communication and IT systems, which could include virtual environments and associated applications Manage, design and implement command-and-control, debriefing and other associated information system infrastructure and applications Provide operation, troubleshooting and debugging support for computer operations systems, including system security, access, configuration, backups and restores Assist in incident handling in conjunction with the Facility Security Officer and Information Security Officer / Information Systems Security Manager Assures common engineering principles are consistently applied to internal software, hardware and multimedia inventories Researches engineering solutions to address software and hardware requirements in support of system sustainment and new system projects that handle computing, networking, video, audio and data while taking into consideration emissions and communications requirements Assists in system administration, troubleshooting and remediation of command-and-control, debriefing and other IT systems operation performance issues Verify and comply with engineering documentation standards and test procedures Prepare, deliver, and submit technical papers and perform engineering studies Support development of technical proposals and provide comments on technical content and level of effort of the proposed scope of work Develop, maintain, and produce technical documentation and system/subsystem specifications Direct interface and liaison with customers at all levels from quotation to final design and test activities, design reviews, and technical working group meetings to comply with requirements and specifications Conduct site visits, experimental investigations and analyze engineering problems, propose solutions and alternatives, and provide recommendations Perform other job-related duties, as required DESIRED QUALIFICATIONS Ability to work with a group or independently High energy, multi-disciplined and professional Experience in a variety of disciplines across electronics, computers, networks, radio frequency, datalink, video, mechanical and associated technological fields REQUIREMENTS
- EDUCATION, TECHNICAL, AND WORK EXPERIENCE An associate's degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 12 years of experience in the specialty field are required for this position.
In addition, a Joint Data & Information Technology Field Engineer must possess the following qualifications: Broad knowledge of concepts, principles, and practices of engineering that enable performance as a senior technical contributor on complex projects or programs Knowledge and skill sufficient to apply developments in engineering to solve problems in the specialty area Working knowledge of computer systems and integrated software application programs Ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software Excellent communication and analytical skills Planning/organizational skills BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA’s Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONS Work is typically performed an office environment with no unusual hazards.
Occasional lifting (up to 750 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required.
Travel to remote company work locations will be required.
DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.
Tasking is in support of a Federal Government Contract that requires U.S.
citizenship.
Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment.
SCC: JOTDA18; A3UTTR
About the Role & Team
Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.
Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.
Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?
As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe. Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!
You will report to the Ride Controls Systems Engineering Executive
This is a full time role.
What You Will Do:
- Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
- Perform engineering design and analysis for ride system networks, with focus on automation system architecture
- Design and test cyber security solutions and network architectures for ride systems
- Design, model, and analyze data network communication systems
- Research and test new products, technologies, and methodologies and conduct trade-off studies
- Prepare and propose new cyber security and network architecture concepts and standards
- Lead standards and policies development for ride control network and cyber security architectures
- Collaborate with and support project teams on network requirements, implementation, and issues
- Collaborate with attraction development teams to design and deliver ride networks
- Develop and analyze OT network performance requirements for high availability real-time system
- Develop and capture requirements and functional specifications in documents, drawings, and models
- Develop implementation plans and budgets for ride control network systems
- Develop and implement mock-ups and prototypes for proof-of concept efforts
- Develop test requirements and documents and conduct ride network installation/commissioning efforts
Required Qualifications & Skills
- At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
- At least 3 years of experience in network systems design, installation and configuration
- At least 3 years of experience with Linux and Windows system administration experience
- Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
- Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
- Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
- Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
- Demonstrated experience evaluating and remediating network and system vulnerabilities
- Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
- Solid skills in technical document writing
- Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
- Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
- Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems
Preferred Qualifications and Skills
- Proficient in Rockwell and/or Siemens automation systems architecture and components
- Experienced in fail-safe and safety-related system design and analysis
- Experience with multitasking software platforms and design approaches
- Experience with wired and wireless network design and configuration
- Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
- Knowledge of software configuration management/version control tools
- Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred
Education
- As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred
Additional Information:
- Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at
#DXmedia
The hiring range for this position in California is $129,300 to $173,300. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.