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Director of Solution Consulting (Pre-Sales) | USA - Remote
$250 +

PRINCIPAL SOLUTION CONSULTANT (PRE-SALES)


NOTE : Applicants must be currently authorized to work in the United States on a full-time basis.


LOCATION & TRAVEL: 100% remote position, up to 30% travel for customer meetings and presentations, in-person office trainings in San Jose, industry conferences.


ABOUT US:

is a fast-growing SaaS company providing category-defining AI solutions for complex service. Backed by top VCs and experienced angel advisors and investors, our AI-powered Resolution Intelligence analyzes structured and unstructured data to diagnose and resolve service issues in seconds. We help enterprises improve key service metrics such as First Call Resolution and Turnaround Time Margins. We serve complex service environments including high‑tech devices, manufacturing, and medical devices. Website: role needs you to switch hats based on the need of the hour:



  • The Detective: You run deep, lengthy discovery sessions to identify root causes of service inefficiency in complex service environments. You connect the dots between technical pain and financial impact to build robust business cases.
  • The Storyteller: You deliver compelling, persona‑based demos that resonate with everyone from the field technician to the contact center agent to the CSO. You continually tie product capabilities back to positive business outcomes, validating your points by referencing relevant customer stories and success metrics.
  • The Architect: You visualize and explain how Neuron7 integrates with the existing CRM/FSM landscape (Salesforce, ServiceNow, Microsoft Dynamics, etc.). You explain the interoperability of AI agents across the enterprise, helping customers build a long‑term technical roadmap that places AI at the center of their service operations.

RESPONSIBILITIES:

  • Discovery & Diagnosis: Lead deep‑Dive discovery sessions to understand the prospect’s current contact center and field service workflows, data availability, and pain points.
  • Tailored Demonstrations: Configure and deliver compelling product demonstrations that address specific customer use cases, moving beyond generic product capability reviews to show actual business impact.
  • Proof of Concept (POC) Management: Define success criteria and manage the scope of Pre‑Sales POCs. Work side‑by‑side with customer SMEs to validate AI predictions and collect iterative feedback, ensuring full alignment on the value delivered prior to the final executive readout.
  • Value Engineering: Partner with the sales team to build ROI models, helping prospects quantify the value of improving metrics like First Time Fix Rate, Truck Rolls, and Average Handling Time.
  • Technical Validation: Own the technical win. Lead responses to RFPs, RFIs, and InfoSec questionnaires, ensuring the customer is comfortable with our architecture and security.
  • Market Feedback: Act as the feedback loop between the market and the Neuron7 Product team, advocating for new product capabilities that will help close future business.

QUALIFICATIONS:

  • Pre‑Sales Experience: 5+ years in solution consulting / sales engineering for SaaS product companies. Must have enterprise selling experience and know how to navigate complex, multi‑stakeholder sales cycles.
  • Complex Service Domain Knowledge: Deep functional knowledge of contact center and field service use cases. Understand nuances of triage, dispatch, parts management, and the “break‑fix” lifecycle.
  • Industry Experience (Big Plus): Experience working with customers in manufacturing, medical devices, or high tech (telco, media, technology) is highly preferred. Understand specific pressures of these verticals (e.g., FDA regulations in medical devices or SLA penalties in telco).
  • Ecosystem Expertise: Functional knowledge of ServiceNow, Salesforce Service Cloud/FSM, Microsoft Dynamics, or Oracle CX ecosystems.
  • Technical Aptitude: Ability to read and understand data structures. Comfortable discussing APIs, data ingestion, and cloud security with IT stakeholders.
  • Communication: Exceptional presentation skills. Can command a room of executives as well as whiteboard a workflow with service managers.

What We Do and Value:

At we prioritize integrity, innovation, and a customer‑centric approach. Our mission is to enhance service decision‑making through advanced AI technology, and we are dedicated to delivering excellence in all aspects of our work.


Our Commitment to Diversity and Inclusion:

is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital status, or any other characteristic protected by law.


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Remote working/work at home options are available for this role.
Not Specified
Remote - R&D Tax Credit Project Manager
🏢 Jobot
Salary not disclosed
Rockville, Remote 3 weeks ago
401k match vested from day one, bonus, 100% paid for benefits, unlimited PTO, fully remote This Jobot Job is hosted by: Brittany Packard Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.

Salary: $95,000
- $120,000 per year A bit about us: We are a specialized consulting firm dedicated to helping organizations uncover tax savings and improve cash flow through strategic, compliance-driven solutions.

Our team brings deep expertise in cost segregation, fixed asset studies, and tax incentives, working closely with real estate owners, developers, and operating businesses across a wide range of industries.

We combine engineering, tax, and accounting knowledge to deliver precise analyses that align with current tax regulations and evolving guidance.

Known for our collaborative approach and technical rigor, we partner with clients to optimize financial outcomes while maintaining the highest standards of accuracy, transparency, and integrity.

Why join us? fully remote medical 100% paid dental vision HSA 401k match vested from day one bonus structure of 8 to 12% base salary of 95 to 120k Job Details About the Opportunity We are a specialty tax consulting firm focused on helping businesses identify, document, and maximize Research & Development (R&D) tax credits.

Our multidisciplinary team includes tax professionals, engineers, and legal experts who work collaboratively to deliver technically sound, compliant, and defensible credit studies.

We partner closely with clients to provide practical insights that drive meaningful financial outcomes.

We are seeking a motivated and detail-oriented R&D Tax Credit Project Manager to lead the execution and delivery of R&D tax credit engagements and serve as a trusted advisor to our clients.

About the Role The R&D Tax Credit Project Manager is responsible for managing R&D tax credit studies from initial kickoff through final delivery.

This role serves as the primary point of contact for clients, oversees project timelines and deliverables, and ensures all studies are accurate, compliant, and well-documented.

This position is ideal for a professional with hands-on R&D tax credit experience who has successfully completed at least one full R&D tax credit season and understands both the technical and financial aspects of the credit.

The ability to confidently guide clients through the full lifecycle of an R&D engagement is essential.

Key Responsibilities Manage R&D tax credit engagements from kickoff through final deliverables Evaluate client operations to identify qualifying research activities and eligible expenditures Apply and clearly explain IRC Sections 41 and 174 in a practical, client-friendly manner Collaborate with engineers, attorneys, and CPAs to analyze technical narratives and financial data Develop and manage project scopes, timelines, and deliverables Serve as the primary client contact throughout the engagement lifecycle Prepare comprehensive R&D study reports and supporting documentation Ensure compliance with current tax laws, regulatory guidance, and industry best practices Participate in client meetings, presentations, and internal review processes Maintain a client-focused, non-disruptive approach while maximizing credit opportunities Qualifications Bachelor’s degree in accounting, finance, engineering, economics, or a related field Minimum of 2 years of direct R&D tax credit experience required Must have participated in and completed at least one full R&D tax credit season 2–4 years of experience in tax, consulting, or project management Strong working knowledge of IRC Section 41; familiarity with Section 174 preferred Experience identifying qualified research activities and expenses, including wages, supplies, and contract research Strong analytical, organizational, and problem-solving skills Excellent written and verbal communication skills Ability to manage multiple projects and deadlines independently Proficiency with Microsoft Office and project management tools What We Offer Fully remote work environment Ownership and visibility over client engagements Collaborative team of experienced R&D tax professionals, engineers, and attorneys Exposure to complex, high-impact specialty tax projects Supportive culture focused on quality, accountability, and professional growth Important Note This role requires hands-on R&D tax credit experience through at least one full tax credit season.

Candidates without direct R&D specialty tax experience may not be considered.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Jobot is an Equal Opportunity Employer.

We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

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Remote working/work at home options are available for this role.
Not Specified
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