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IDR is seeking a Program Manager to join one of our top clients for an opportunity in Dallas, TX. This role involves overseeing complex program delivery initiatives within a technology-driven organization focused on modernizing property engagement platforms across global locations. The organization is looking for a proactive leader to coordinate cross-functional teams, ensure delivery governance, and drive process improvements.
Position Overview for the Program Manager:
- Manage and maintain program roadmaps, Gantt charts, and milestone plans for release timelines
- Drive scope readiness, triage scope changes, and enforce scope freeze discipline
- Own Jira configuration, dashboards, KPI reporting, and root cause analysis for delivery performance
- Establish and uphold governance standards, conduct pre-delivery ceremonies, and maintain process documentation
- Collaborate closely with product, engineering, QA, and external vendors to align priorities and dependencies
Requirements for the Program Manager:
- 7+ years of experience in Program or Portfolio Management, PMO, or Business Analyst roles within large-scale programs
- Advanced Jira skills including dashboards, filters, and cross-project reporting
- Strong presentation and storytelling skills with the ability to turn data into insights for leadership
- Demonstrated experience with SDLC, Agile/Scrum, and SAFe in multi-team environments
- Proven ability in RCA, mitigation planning, process documentation, and scope management
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
IDR is seeking a Bilingual Reporting Analyst to join one of our top clients for a hybrid opportunity in Dallas, Texas. This role supports a leading organization in the data analytics and business intelligence industry, focusing on designing and delivering advanced reporting solutions. The company values innovation and data-driven decision-making, ensuring a dynamic work environment with growth opportunities.
Position Overview for the Bilingual Reporting Analyst:
- Lead collection, integration, and governance of data across multiple systems
- Design and maintain scalable data pipelines and reporting infrastructure
- Develop PowerBI dashboards and executive reporting tools
- Perform advanced analysis including forecasting, variance analysis, and benchmarking
- Automate reporting processes to reduce manual reporting work
Requirements for the Bilingual Reporting Analyst:
- Bachelor’s degree in Engineering, Statistics, Mathematics, Systems, or related fields
- Minimum of 3 years of experience in data analysis, business intelligence, or similar roles
- Proven experience as a data analyst or business data analyst
- Technical expertise with data models, database design development, data mining, and segmentation techniques
- Advanced proficiency in PowerBI, Excel (pivot tables, macros, complex formulas), SQL, and knowledge of Python or R
- Must be bilingual in both English and Spanish
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.
Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.
What you'll do:
Independently applies actuarial methodologies to complete structured projects (e.g.)
Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).
Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques.
Proactively resolves technical issues and identifies appropriate issues for escalation.
Assists others with troubleshooting issues.
Creates instructions and training materials for actuarial tools and processes.
Mentors new team members.
Apply business acumen to provide actionable insights that help solve business problems.
Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree OR 4 years of related actuarial/business/analyticalexperience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
2 years of actuarial or analytical business experience.
3 Casualty Actuarial Society (CAS) exams.
Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.
Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.
What sets you apart:
Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).
Demonstrated experience with basic actuarial pricing methodologies.
Demonstrated experience aggregating and analyzing data to solve problems.
Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.
P&C Personal Lines pricing experience.
Familiarity and experience with industry pricing software such as Earnix.
US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $77,120 - $138,810.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on .
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
PDN-a14fadad-6f1f-4e94-8d94-d6158dd4ddbaImmediate need for a talented Senior SAP Basis Consultant. This is a 06+months contract opportunity with long-term potential and is located in Richardson, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-06192
Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- SAP System Administration
- Manage and administer SAP ECC on HANA DB, SAP EWM, BW/4HANA,SAP Cloud Connector,Gateway, BTP,CPI, GRC,Solution Manager, and associated components.
- Perform system copies, refreshes, client administration, transport management, and daily monitoring.
- Maintain high-availability SAP environments including clustering, load balancing, and failover strategies.
- HANA Database Administration
- Perform HANA installation, upgrades, revision updates, backup & recovery, tenant management.
- Conduct HANA performance tuning, memory optimization, SQL plan analysis, and configuration for large-scale utility workloads.
- Upgrades, Migrations & S/4HANA Projects
- Lead SAP system conversions, OS/DB migrations, Unicode migrations, and S/4HANA greenfield/brownfield deployments.
- Expert knowledge of SUM, DMO, Maintenance Planner, and Upgrade Planner tools.
- Cloud & Infrastructure Expertise
- Manage SAP environments hosted on Azure, AWS, or GCP including infrastructure sizing and cloud migration strategies.
- Work with virtualization environments (VMware, Hyper‑V), Linux/Unix/Windows administration.
- Performance, Security & Compliance
- Perform deep-dive system performance optimization, kernel updates, and parameter tuning.
- Implement SAP security best practices, patching policies, and compliance standards (NERC, SOX, GDPR—based on region).
- Support audits and system hardening initiatives.
- Disaster Recovery & High Availability
- Architect, implement, and test DR strategies using HANA System Replication, backup/restore, and multi-site replication.
- Maintain 24/7 uptime SLAs critical to utility operations.
- Collaboration & Technical Leadership
- Provide expert-level guidance to Basis team members, developers, and functional consultants.
- Work closely with utility business teams to support billing, meter management, GIS, customer service, and field operations modules.
- Manage vendor coordination and escalation with SAP OSS.
Key Requirements and Technology Experience:
- Must Have Skills: SAP BASIS
- S4HANA
- Database Administrator
- 15–20 years in SAP Basis administration with deep hands-on experience.
- Strong expertise in:
- SAP ECC 6.0 (EHP upgrades)
- SAP S/4HANA (1809/1909/2020/2022/2023)
- HANA 1.0 & HANA 2.0
- SAP BW/4HANA, PI/PO, GRC, Fiori, and SAP Gateway
- SAP Router, Web Dispatcher, SLD, CTS/ChaRM
- SAP Cloud Connector,SAP Gateway
- Experience in SAP OpenText preferred
- Proficiency in Linux (SUSE/RHEL) and Windows environments.
- Experience with Azure/AWS cloud foundations, automation, and monitoring (Solution Manager, Focused Run).
- Prior experience in Utility Industry is highly preferred:
- Work Management ,Asset Management,
- Integration with GIS, Oracle systems, SCADA, and AMI platforms
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management.
- Ability to lead technical teams and drive mission-critical initiatives.
- Comfortable working in a 24/7 operations environment as needed.
- Bachelor’s degree in computer science, Engineering, or related field (preferred).
- SAP Technical Certifications in:
- SAP Basis
- S/4HANA Administration
- HANA Operations
- ITIL certification is an advantage.
- Implementation
- Enhancement
- Support
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
Southern Glazer’s offers a competitive compensation package with a salary of $44000 / year plus incentives and auto allowance/reimbursement. This salary range is an average range for this position. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.
OverviewThe Sales Consultant represents Southern Glazer’s in the market as a member of the Southern Glazer’s family. This individual is passionate, innovative, and self-motivated with a business-oriented and customer-focused mindset. The Sales Consultant’s primary responsibilities are to visit the customer, have the right consultative sales conversations, and increase sales revenue. Face-to-face consultative selling built on trusting relationships drives maximum value to our customer and supplier partners as well as to the SGWS organization.
Primary Responsibilities- Build positive, credible, lasting customer relationships based on trust
- Discover and identify customer business growth needs
- Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
- Analyze data and insights to increase sales, grow customer business, and better achieve objectives
- Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
- Prioritize sales activities to achieve objectives based on each customer business growth plan
- Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
- Maintain deep knowledge of SGWS products and correctly present and position them in each account
- Propose selling solutions to each customer and win the sale using consultative selling skills
- Achieve internal SGWS and supplier objectives as prioritized by management
- Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
- Adapt the selling approach based on each customer’s buying styles and individual business needs
- Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
- Document and maintain account- and customer-specific information in CRM (Proof)
- Participate in sales meetings, on-site training, and supplier events as required
- Perform other duties as assigned
- 21 years or older
- Able to analyze and understand data and information
- Able to leverage SGWS technology to perform duties and responsibilities
- Able to build and structure customer presentations and product proposals
- Proficient in using mobile devices (e.g., iPad®, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner
- Able to consistently achieve results, even under tough circumstances
- Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management
- Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience
- Able to be nimble in ambiguity; be open to change; embrace innovative ideas
- Team player; works collaboratively with others
- Able to work in a fast-paced, results-driven environment
- Must possess a reliable vehicle, a valid driver’s license, and the ability to obtain and maintain auto liability insurance on their vehicle in compliance with SGWS company requirements.
- High School Diploma or GED required
- Able to travel as needed
- Must be at least 21 years of age
- Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
- Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
- Physical demands with activity or condition for a considerable amount of time include driving throughout the day with segments up to 2 hours
- May require lifting/lowering, pushing, carrying, or pulling up to 48lbs
This position is deemed a safety-sensitive position. As such, any person who is given a conditional offer of employment will be required to pass a drug test.
EEO StatementSouthern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the preeminent wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
Southern Glazer’s is proud of its well-earned positive reputation, continually achieving accolades for our outstanding workplace culture. We take pride in creating a culture where our people are valued, supported, and provided opportunities for growth and belonging.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
Southern Glazer’s offers a competitive compensation package with a salary of $44000 / year plus incentives and auto allowance/reimbursement. This salary range is an average range for this position. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.
OverviewThe Sales Consultant represents Southern Glazer’s in the market as a member of the Southern Glazer’s family. This individual is passionate, innovative, and self-motivated with a business-oriented and customer-focused mindset. The Sales Consultant’s primary responsibilities are to visit the customer, have the right consultative sales conversations, and increase sales revenue. Face-to-face consultative selling built on trusting relationships drives maximum value to our customer and supplier partners as well as to the SGWS organization.
Primary Responsibilities- Build positive, credible, lasting customer relationships based on trust
- Discover and identify customer business growth needs
- Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
- Analyze data and insights to increase sales, grow customer business, and better achieve objectives
- Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
- Prioritize sales activities to achieve objectives based on each customer business growth plan
- Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
- Maintain deep knowledge of SGWS products and correctly present and position them in each account
- Propose selling solutions to each customer and win the sale using consultative selling skills
- Achieve internal SGWS and supplier objectives as prioritized by management
- Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
- Adapt the selling approach based on each customer’s buying styles and individual business needs
- Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
- Document and maintain account- and customer-specific information in CRM (Proof)
- Participate in sales meetings, on-site training, and supplier events as required
- Perform other duties as assigne
- Able to analyze and understand data and information
- Able to leverage SGWS technology to perform duties and responsibilities
- Able to build and structure customer presentations and product proposals
- Proficient in using mobile devices (e.g., iPad®, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner
- Able to consistently achieve results, even under tough circumstances
- Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management
- Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience
- Able to be nimble in ambiguity; be open to change; embrace innovative ideas
- Team player; works collaboratively with others
- Able to work in a fast-paced, results-driven environment
- Must possess a reliable vehicle, a valid driver’s license, and the ability to obtain and maintain auto liability insurance on their vehicle in compliance with SGWS company requirements.
- High School Diploma or GED required
- Able to travel as needed
- Must be at least 21 years of age
- Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
- Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
- Physical demands with activity or condition for a considerable amount of time include driving throughout the day with segments up to 2 hours
- May require lifting/lowering, pushing, carrying, or pulling up to 48lbs
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
If you have any questions or concerns about whether this posting complies/adheres with local pay transparency requirements, please contact the SGWS talent acquisition team at
location: Plano TX 75093
duration: 7 months
Shift/Time Zone:
M-F 8am-5pm
The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Job Requirements:
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
- Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Must have reliable transportation, valid driver license, and clean driving record, if applicable.
- Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
- Capable of handling multiple priorities in a high-volume setting.
- Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Training locations may vary based on trainer availability.
Required Education:
High school diploma or equivalent REQUIRED.
Medical training: medical assistant or paramedic training preferred.
Phlebotomy certification preferred. Required in California, Nevada, and Washington.
Work Experience:
1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
2 years in a Patient Service Center environment preferred.
Customer service in a retail or service environment highly preferred.
Keyboard/data entry experience.
Job Purpose
The Hotline Support Technician/ Engineer role is to delight customer through assisting with online support and telecommunication. This is a highly impactful role, requiring a generalist’s mindset and an eagerness to learn and develop a broad expertise of CPS’s products, across the electrical, and software domains. As technical support personnel, you would be responsible for assisting customer with CPS inverters issues at site through phone and remote monitoring portal.
Duties and Responsibilities
• Support installers and field technicians across phone and email channels by answering common questions, troubleshooting technical issues, and resolving technical requests.
• Provide feedback for the enhancement and development of existing products based on customer and installer input.
• Monitor Solar sites for customer and provide regular update on the inverter error.
• Provide response to all online open tickets on the monitoring portal.
• Perform diagnostic activites on portal and clear the faults/ errors remotely for inverter at customer sites and assist service team.
• Organize fleet or batch actions and coordinate service projects for customers (manage communications, organize action plans, coordinate within CPS, communicate proactively and in steady, structured way for customer resolutions – secure customer delight during such efforts)
• Be professional in all aspects of work quality, communications, company and individual presentation
• Provide remote technical assistance to our field techs and Engineer while they are on site. Qualifications:
• At least High School diploma is required or 4 year degree bachelors in similar domain.
• Proficiency with Microsoft Office, Adobe PDF, Document Management. experience is preferred
• Vocational, technology training coursework including hands-on training
• 1 year of experience with solar and/or energy industry services, commissioning, and applications preferred, but on-the-job training is available in some cases
• Knowledge of solar PV inverter and technology (residential, commercial, utility, power conversion)
• Good verbal and written communication skills. Diplomatic and artful communicator when challenged by field or service issues
• Good skills using email, text, phone, Excel, Word
• Multiplexer, agile, speed and problem solving oriented, systematic, organized. Working Environment
• Regularly spend long hours sitting and using office equipment and computers.
• Regularly spend long hours answering phone calls and emails.
• Regularly move from sitting to standing positions effortlessly.
• Regularly spend long hours in intense concentration reviewing and entering information into a computer.
• Regularly use hands and fingers to handle, control or feel objects.
• Regularly see details of objects that are less than a few feet away.
• Regularly speak clearly so listeners can understand.
• Regularly understand the speech of another person.
• Frequently work in on projects that require deadlines.
• Frequently bend to file and maintain files. • Occasionally lift 5-10 pounds.
• Require coverage off shift hours upon request/ as needed.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job DetailsResponsible for managing the GPO's contractual responsibilities regarding the payout of Manufacturer rebate payments. Ensure accurate and timely payments in accordance with established KPI's. Able to understand complex GPO contracts and clearly communicate with internal and external customers.
Responsibilities
- Direct efforts for reconciliation, compilation, and payout of customer earned rebates.
- Direct efforts for contractual invoicing of rebates to Manufacturers
- Review and approve rebate payments in Vistex, ensuring accuracy in payout
- Review GPO contracts and provide feedback/redlines in iCertis relative to invoicing/baselines/rebate payout.
- Manage contract assignments among analysts to ensure proper alignment and a balanced workload for the purpose of meeting internal KPIs.
- Monitor, update, and maintain accuracy of metrics for the purpose of reporting KPI's to the Sales team and Senior leadership.
- Completes rebate payment processes and provides additional schedules, analyses, or ad hoc reporting as needed by senior management, internal stakeholders, or customers.
- Maintain structure of proper and effective internal controls for all rebates and GPO rebate contract activities.
- Manages team's case load assignment in GPOconnect, ensuring that all cases are addressed within an appropriate timeframe and closed accordingly.
- Responsible for continuous improvement of the accounting and rebate payout piece of the contracting process.
- Performs related duties as assigned.
Education and Work Experience
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education; Degree in Accounting, Information Technology and/or Finance; CPA preferred. Normally requires a minimum of six (6) years progressively responsible related experience.
Skills and Knowledge
- Knowledge of various financial management principles, financial statement analysis, business law, plan development, productivity and profitability analysis
- Ability to implement and support an enterprise-wide financial planning tool
- Knowledge of Access or other database reporting applications
- Demonstrates initiative and has a strong sense of urgency to meet deadlines
- Strong spreadsheet and general ledger skills
- Ability to communicate effectively both orally and in writing
- Strong interpersonal skills
- Strong mathematical and analytical skills
- Excellent problem-solving skills and sound judgment
- Strong organizational skills; attention to detail
- Understanding of ABC policies, philosophy, goals and objectives in order to affect financial oversight in protecting the company's assets
- Strong knowledge of Microsoft Word, Excel and PowerPoint
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Equal Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.
Affiliated CompaniesAffiliated Companies: Specialty Advancement Network, LLC
Avantor is looking for a dedicated Reliability & Maintenance Mechanic to optimize our NuSil team, delivering results against some of the most complex business and technology initiatives.
This full-time, first shift opportunity is located at our Irving, TX facility. If you have experience as an oil field or industrial machine mechanic, a background in facilities maintenance, groundskeeping, welding, construction, pipeline, fabrication or repairing and maintaining equipment - let's talk!
The team
Avantor's Biomaterials and Operations team is part of our NuSil Technology business unit. This team supports the maintenance and reliability department by helping with the maintenance and workflow of the facility.
What we're looking for
Education: High school diploma or equivalent required
Experience: 3-5 years relevant mechanical experience
Preferred Qualifications
High school diploma or equivalent preferred
Technical school preferred
Previous facilities maintenance experience repairing and maintaining equipment and machinery preferred
How you will thrive and create an impact
The Reliability & Maintenance Mechanic performs essentially the same duties as Mechanic, but under limited supervision and with an increasingly wider range of duties of a more complex nature, such as: working in more than one of the maintenance trades as hydraulics, plumbing, refrigeration, electrical, sheet metal fabrication, and welding. Interprets blueprints, sketches, layouts, wiring diagrams, drawings, and specifications. Sets up and operates all tools and equipment necessary to perform work assigned. Typically requires completion of a formal apprenticeship or equivalent training and experience. May train and oversee daily duties of Mechanic.
Observes mechanical devices in operation and listens to their sounds to locate causes of trouble.
Dismantles devices to gain access to and remove defective parts.
Examines form and texture of parts to detect imperfections.
Inspects used parts to determine changes in dimensional requirements.
Adjusts functional parts of devices and control instruments.
Repairs or replaces defective parts.
Installs special functional and structural parts in devices.
Lubricates and cleans parts.
Starts devices to test their performance.
May set up and operate drill press, grinder, and other metalworking tools to make and repair parts.
May initiate purchase order for parts and machines.
Repairs electrical equipment.
Must be regular and punctual in attendance
Responsible for maintaining quality within the scope of the job description.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!