Accounts Receivable Representative

Cash Application Analyst

Location: Philadelphia, PA 19103

Contract | 3+ Months (Possible Extensions)

Hybrid Onsite Mon, Tues, Wed

Job Description:

* Using established procedures to correctly identify and input premium & non-premium payments into the corresponding systems.

* Perform required cross-checks to ensure quality and data integrity.

* Ensure proper MAR and internal controls are utilized for all tasks.

* Utilize various systems to research payments received in house or via bank imaging tools.

* Collaborate with internal partners (Accounting, Billing, AR) to ensure payments are allocated/reconciled appropriately.

* Build relationships with external partners including bank vendors for payment research and issue resolution.

* Work within time constraints to meet all SLAs.

* Complete batching and prepping of incoming mail in alignment with internal controls.

* Ensure timely research and application of payments from the daily exception report.

* Complete daily reconciliation of premium receipts and resolve variances.

* Understand types of payment adjustments and customer impact.

* Understand how daily deliverables affect business partners and customer experience.

* Research and complete inquiries within internal SLAs.

* Suggest, develop, and implement process improvements.

* Maintain awareness of daily deliverables and proactively resolve exceptions.

* Perform other tasks as business needs require.

* Participate in projects as needed.

Qualifications:

* Bachelor's degree or equivalent with up to 3 years relevant experience.

* Ability to manage competing priorities effectively.

* Strong engagement with team members for daily tasks, problem resolution, and planning.

* Ability to analyze data and identify root causes.

* Must function well in a fast paced, details oriented environment.

* Excellent written and verbal communication skills.

* Proficient in Microsoft Excel, Word, and Outlook.

* Treasury experience in Healthcare/Insurance preferred.

* Web based application and PeopleSoft experience preferred.