Community Coordinator

Job description

Office Evolution – - is a leading virtual office and executive suite company. We’re seeking an organized, professional Community Coordinator to support daily operations and enhance member experience at our Independence, OH location.

At Office Evolution, our Community Coordinators have a passion for small business and a natural curiosity about business people. We love being involved in the success of our clients.

In our business centers we provide services such as meeting space, live answer of telephones, professional mailing address, and dedicated offices. Our clients are typically local small businesses with 1-5 employees. Our culture is fast-paced, entrepreneurial, creative, fun, efficient and family-oriented. Team members pitch in and help in every department as needed.

Role Summary: The Community Coordinator is the front-line representative for members and visitors, responsible for day-to-day office operations, member support, and administrative tasks that keep the coworking space running smoothly. This role combines customer service, operations, and light facilities/technology coordination.

Key Responsibilities

• Serve as primary front-desk contact: greet visitors, manage check-ins, answer phones, calendar scheduling, mail handling, and respond to member inquiries (in-person, phone, email, chat).
• Maintain coworking schedules: meeting room reservations, event calendars, and shared-space availability.
• Supports our social media presence with postings on our various accounts to help our exposure in the community.
• Handle administrative tasks: mail/package distribution, supplies inventory and ordering, recordkeeping, and basic bookkeeping support (invoicing, expense tracking).
• Support light facilities and IT: coordinate with vendors/maintenance, troubleshoot common connectivity issues, and escalate technical problems.
• Assist with community programming and events: setup/breakdown, attendee registration, and on-site support.
• Enforce community policies and maintain a professional, welcoming environment.
• Reports to: Community Manager

Required Qualifications

• 2+ years of administrative, customer service, or hospitality experience; coworking or office operations experience preferred.
• Excellent interpersonal and communication skills; professional front-desk presence.
• Strong organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
• Comfortable with common office technology: Google Workspace or Microsoft Office, booking systems (e.g., OfficeRnD, Nexudus, Skedda), basic networking troubleshooting.
• Reliable, proactive, and able to work independently with minimal supervision.
• Ability to lift/move light equipment (up to ~25 lbs) and stand for extended periods during events.
• Ability to gain notary certification.

Preferred Qualifications

• Experience with community management, event coordination, customer service, or facilities management.
• Familiarity with CRM (Hubspot, Yardi), payment processing systems, and basic bookkeeping tools (QuickBooks, Stripe) is a great plus.

Compensation & Benefits

• Competitive wage
• Paid time off & holiday pay
• Dynamic, collaborative work environment with growth potential.

Office Evolution is an equal opportunity employer.