Strata Management Explained Jobs in Usa

10,706 positions found — Page 15

Associate, Multifamily Asset Management
✦ New
Salary not disclosed
San Francisco Bay 7 hours ago

Firm Overview:

Our client is a vertically-integrated owner-operator of multifamily, student housing, and single family rental assets in the greater Western United States. The firm has several strategic partnerships with global institutional capital providers and has experienced strong growth since its founding in 2014.


Our client employs over 250+ real estate professionals whose mission is to create value by acquiring, developing, and managing our dwellings with exceptional care through an integrated approach. Their culture is founded on teamwork, authenticity, integrity and excellence. Through a shared purpose and common goal, the firm is built to serve its partners and communities within which it invests.


Our client is seeking an Analyst/Associate to support our rapidly growing team. Under the general supervision of the Asset Management and Operations Team, the Analyst/Associate will be responsible for activities relating to the financial analysis and operations of the investment portfolio. As the Analyst/Associate gains experience and knowledge, the level of contribution from a financial analysis perspective is expected to increase.


Responsibilities:

  • Financial analysis including maintaining the asset management Excel model, preparing budget-to-actuals variance reports, running debt yield calculations, and providing capital call recommendations
  • Prepare comprehensive ad-hoc analyses, supporting informed decision-making around operational expense reduction projects
  • Work with departments on ad-hoc projects to reduce operating expenses for our MF buildings
  • Assist integrated departments to achieve profitability goals
  • Conduct sensitivity analyses to assess the impact of various scenarios on investment returns, providing clear and concise summaries for senior management
  • Monitor key operating metrics, identify variances, and provide actionable insights to enhance operational efficiency
  • Collaborate across multiple departments (including Accounting, Operations, Construction Management, and Leasing) to ensure accurate and aligned objectives
  • Manage properties across full asset life cycle with an ownership mentality, focusing on value creation through diligent management of approved business plans
  • Ensure consistent and meaningful communication and coordination among stakeholders
  • Deliver routine updates to senior professionals regarding project status
  • Alert team members to issues as they arise and work with the team to evaluate and implement solutions
  • Work within the team to develop budget projections and coordinate reforecasts and other reports as applicable
  • Analyze operational performance and recommend adjustments to meet budgeted goals
  • Work with consultants to evaluate tax assessments, appeal recommendations, and required filings
  • Develop and execute value-enhancing initiatives spanning redevelopment, renovation, property management, leasing, and reporting
  • Effective, 360 degree written and verbal communication with property staff, internal and external funds management and administration, and Client management
  • Analytical support as requested by Investments Team


Investor Relations & Communication

  • Support participation in external calls with key investors and stakeholders, contributing to effective communication and relationship management
  • Manage and update several asset management web-based dashboards for dissemination internally and externally
  • Assist in the preparation of materials for investor meetings
  • Qualifications:
  • Bachelor’s Degree in Business, Finance, Accounting, Real Estate, Economics, or related field
  • 1-5 years of real estate private equity, real estate development, real estate brokerage, or investment banking
  • Strong in Microsoft Excel, Word, PowerPoint; working knowledge of Yardi is a plus
  • Clear, articulate communicator, able to maintain effective documentation
  • Strong analytical and qualitative skills
  • Able to prioritize, organize, and meet all deadlines
  • Committed to high standards of excellence and ethics
  • Effectively identify issues and formulate solutions
  • Capability to think critically, solve problems logically, and make well-reasoned decisions
  • Ability to probe, ask the right questions, and dig beneath the surface to test the validity of information
  • Goal-oriented and diligent
Not Specified
Landscape Management Account Director - For Commercial Properties
Salary not disclosed
Novelty, OH 3 days ago
LANDSCAPE MANAGEMENT ACCOUNT DIRECTOR - For Commercial Properties.

Position Description: The primary objective of the Landscape Management Account Director is to Manage the existing book of accounts and aquire New Accounts for the company. The Landscape Management Account Director must be familiar with all aspects of commercial landscape maintenance to include: sales, production, customer service, estimating, etc. The Landscape Management Account Director oversees all interaction with the client and keeps them informed as to all aspects of the maintenance process while under our care including green season and winter season services. The Landscape Management Account Director maintains contact with the client, prepares and presents proposals, completes sales, interfaces with company production and accounting personnel, and interfaces with subcontractors and vendors as required throughout the length of the contract.

Reports To: The Landscape Management Account Director reports directly to the Sales Manager.

Skill Set and Educational Requirements: The Landscape Management Account Director must possess the following skill set and educational background:

  • Minimum of three years of combined landscape production and sales experience (or similar in related field).
  • An associate's degree or more (preferably in the Green Industry)
  • Possess a valid driver's license and must be insurable on company's insurance policy
  • Possess excellent written and oral communication skills
  • Proficient in MS Outlook, Word, and Excel
  • Proficient in or able to learn customer relationship management (CRM) software
  • Proficient in or able to learn company estimating software
  • Possess excellent computer skills
  • Able to make effective presentations to potential clients
  • Able to manage a book of work exceeding $1,500,0000 predominantly focused on commercial properties.
  • Able to represent the company in a courteous and professional manner

Responsibilities:

  • Renew current work, upsell current clients as needed, aquire new clients & sell new work upwards of $1,500,000 annually
  • Attends client meetings
  • Makes the initial contact with client and takes all required measurements
  • Prepares all proposals/contracts for client
  • Makes effective presentations and presents all proposals/documents to client
  • Closes sale and coordinates job specifics with appropriate personnel
  • Interfaces with client and ensures that all of client's concerns are addressed in a timely and professional manner
  • Interfaces with company Garden & Property Manager for first few months of contract to ensure client's expectations are met and that jobs are kept on schedule and on budget
  • Ensures that job cost reports are properly analyzed and disseminated
  • Maintains and updates CRM software on a daily basis re: deadlines, meetings, notes, points of contact, phone conversations, etc
  • Thoroughly understands and complies with company policies, procedures, and Standard Operating Procedures (SOPs)
  • Assists in the implementation of the company's new business development plan
  • Assists Field Supwrvisors in site visits, walkthroughs, upsells, & estimating

Success Factors:

  • Is a high-energy individual capable of building and maintaining professional relationships with potential clients, vendors, subcontractors, etc
  • Able to effectively network and make connections with people
  • Requires minimal supervision
  • Is self-motivated
  • Able to make effective presentations

What should this person enjoy doing to be successful in this job?

  • Working with an internal company team
  • Helping grow the company and create value for clients
  • Building relationships, prospecting and networking

What personal qualities are necessary for this job?

  • Positive outlook and disposition
  • Enjoys challenges and problem solving
  • Steady, consistent, and dependable behavior
  • Customer-service oriented
  • Strong work ethic

Supplemental Pay Types:

  • Team incentives
  • Impact Bonuses
  • Employee point reward system
  • Bonus pay
  • Signing bonus

Why Join The Pattie Group, Inc.?

At The Pattie Group, we believe in growing great landscapes and great people. Here are just a few of the benefits you’ll enjoy when you join our team:

  • Clear Career Growth Path: Advance your career with opportunities to move up and throughout our team, positioning yourself for amazing personal and team success, supported by our comprehensive in-house training and development programs
  • Commitment to Learning: We invest in our people with 45 hours of paid education annually, including both industry-specific and personal development courses — because learning never stops here
  • Comprehensive Benefits Package:
    • Medical, dental, and vision insurance
    • Short-term disability coverage
    • Life insurance
    • 401(k) retirement plan with Company Matching Contributions
    • Profit-sharing opportunities
    • Paid Time Off and Paid Holidays
  • A Culture That Values Fun and Connection:
    • Regular company picnics, parties, team cookouts, and staff baseball games
    • An annual awards banquet to celebrate our team’s hard work and achievements
    • Community involvement offering Charity and Kindness
  • Employee Recognition and Rewards to recognize your dedication and contributions
    • Pattie Gream Team Reward Programs
    • Discounted services, materials, and more!
    • Employee of the month recognition!
    • Team incentives and Profit Sharing
At The Pattie Group, you’re not just joining a company — you’re joining a team that values your growth, celebrates your success, and knows how to have fun along the way.

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Not Specified
Senior Vice President, Brand Management
✦ New
Salary not disclosed
Nashville, TN 1 day ago

Senior Vice President (SVP) of Account Management


WHO WE ARE

BUNTIN is a fiercely independent, full-service, Adweek-recognized “Top U.S. Ad Agency.” Headquartered in Nashville for more than 50 years, our $230MM agency proudly serves a roster of tenured clients, including SERVPRO, Champion Petfoods, Trex, CFP Board, Republic Bank, and more. Our mission is to build Brand Conviction in a world that too often stops at Brand Attention.


JOB OVERVIEW

As the Senior Vice President (SVP) of Account Management, you will lead and oversee the account management team, building and maintaining strong client relationships and ensuring the successful delivery of advertising services. You will play a pivotal role in driving growth, maximizing client satisfaction, and fostering collaboration with internal teams to achieve business objectives.


Responsibilities:

Leadership and Team Management:

  • Provide visionary leadership to the account management team, setting clear goals and expectations.
  • Foster a positive and high-performance work culture, promoting teamwork and professional development.
  • Manage and develop account management staff through coaching, feedback, and career planning.


Client Relationship Management:

  • Serve as the primary point of contact for key client accounts, establishing and nurturing long-term relationships.
  • Understand clients' business objectives, marketing strategies, and advertising needs to provide tailored solutions.
  • Identify opportunities for account expansion and upselling additional services.


Business Development:

  • Collaborate with the business development team to identify new opportunities and cultivate leads.
  • Participate in client pitches, presentations, and contract negotiations to secure new accounts.
  • Develop strategic account plans to drive client retention and growth.


Campaign Strategy and Execution:

  • Work closely with clients to develop effective advertising strategies and campaigns.
  • Oversee the execution of advertising campaigns, ensuring they align with clients' goals and brand guidelines.
  • Analyze campaign performance data and provide insights and recommendations for optimization.


Budget and Resource Management:

  • Develop and manage account budgets, ensuring profitability and cost-effectiveness.
  • Allocate resources efficiently to meet client needs and maintain high-quality deliverables.


Cross-Functional Collaboration:

  • Collaborate with internal teams, including creative, media, analytics, and technology, to ensure seamless project delivery.
  • Foster communication and collaboration across departments to enhance overall business performance.


Industry Trends and Best Practices:

  • Stay updated on advertising industry trends, emerging technologies, and best practices.
  • Apply industry knowledge to enhance service offerings and stay ahead of the competition.


Requirements:

  • Bachelor's or Master's degree in Marketing, Advertising, Business, or a related field.
  • Proven experience (typically 10+ years) in account management or client servicing within the advertising industry.
  • Strong leadership and team management skills with a track record of developing and mentoring teams.
  • Demonstrated success in building and maintaining long-term client relationships.
  • Excellent communication, negotiation, and presentation abilities.
  • In-depth knowledge of advertising strategies, digital marketing, and industry trends.
  • An analytical mindset with the ability to interpret data and drive data-driven decision-making.
  • Business acumen and strategic thinking to drive revenue growth and achieve organizational goals.


BUNTIN CULTURE

BUNTIN is headquartered in a completely revitalized 1920s-era train maintenance shed in Nashville’s Railyard District. We embody the legacy of hard work that’s taken place in this railyard day after day through the work we do for our clients with Ambition, Insight, Creativity and Hustle. These make up the foundation of who we are and how we treat each other.


In addition to the work we do for our clients, we contribute time and money to AdHope, our fully integrated, employee-led cause branding capability that creates great work that does good in our world. Through AdHope, we’ve given more than $1M in donations and grants supporting community causes and more than $5M in in-kind services supporting not-for-profit or related organizations.


BUNTIN MISSION

Our mission is to build Brand Conviction in a world that too often stops at Brand Attention. This is as true for our team members as it is for our work with client partners. In addition to our benefits package, we offer five paid days of Conviction Time Off so each team member can pursue their passions outside of work. CTO days can be used for things like coaching a team, creating art, writing a story, taking a mission trip, and more.

Not Specified
Manager, Clinical Outsourcing & Vendor Management (ID 1021)
Salary not disclosed
Berkeley, CA 2 days ago

Ray Therapeutics mission is to restore vision to people with retinal degenerations. RayTx is using a novel bioengineered optogenetic protein optimized for human vision delivered by AAV to restore visual function in a mutation agnostic approach and without the need for light enhancing eyewear. The company is developing its lead candidate RTx-015 in retinitis pigmentosa, a degenerative retinal disease with significant unmet medical need as well as a pipeline to treat both rare and large market indications.


We are currently seeking a Manager, Clinical Outsourcing and Vendor Management. Reporting to the Vice President, Head of Clinical Operations, Science & Quality, you will be responsible for overseeing and facilitating the outsourcing of services and management of external vendors to ensure the successful execution of clinical trials. You will partner with clinical project teams and cross-functional team members to assess key vendors and optimize outsourcing strategies, vendor selection, vendor oversight and relationship management for Ray Therapeutic’s needs. This role is critical in ensuring that outsourced clinical activities meet program goals, regulatory requirements, timelines, and quality standards.

Key Responsibilities include but are not limited to:

  • Provide primary outsourcing and vendor management support for clinical operations supporting clinical trials within Ray Therapeutics, ensuring alignment with study objectives
  • Interact closely with cross-functional teams to identify and meet outsourcing and contracting needs for clinical vendors, including CROs, laboratories, and specialty providers
  • Lead the vendor identification, assessment, qualification and selection process for outsourced services, including preparing and managing requests for proposals, coordinating cross-functional review and assessment, performing qualification assessments and conducting budget analysis and negotiation
  • Identify and promote cost-saving opportunities and spend conservation through close monitoring of out-of-scope cost adjustments with vendors and detailed review and negotiation of contracted budgets and change orders. Foster strong relationships with key vendors to achieve better pricing and more favorable payment terms. Ensure that all out-of-scope costs are properly authorized by relevant stakeholders and documented comprehensively
  • Together with key team members, ensure vendor adherence to contract or individual scope of work throughout life of study
  • Monitor and analyze vendor performance trends across individual functions and across multiple projects/programs. Perform quarterly oversight management and report to senior management.
  • Contribute to the development and optimization of process, tools, and templates to improve overall outsourcing and vendor management practices. Train internal teams on best practices and new procedures
  • Build and maintain strong, collaborative relationships with external vendors and internal stakeholders on clinical programs, and supporting project teams in the resolution of vendor performance issues


Qualifications:

  • Bachelor’s Degree in life sciences, business, or related field
  • Minimum of 3 years’ experience in clinical operations managing external vendors, outsourcing, or vendor management within the pharmaceutical, biotechnology, or CRO industry
  • Proven experience managing clinical vendors and outsourcing activities for clinical trials
  • Strong knowledge of GCP, ICH guidelines, and relevant regulatory requirements
  • Excellent negotiation, communication, and interpersonal skills
  • Demonstrated ability to manage multiple projects and priorities in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient
  • Proficiency in MS Office Suite and collaboration platforms such as Sharepoint; experience with contract management systems a plus


Compensation Range and Benefits:

  • For this role, the anticipated base salary range: $95,000 to $125,000, based on the candidate's professional experience level. The final salary offered for this position may take into account a number of factors including, but not limited to skills, education, and experience.
  • Ray Therapeutics also offers annual performance-based bonus, annual equity awards and a comprehensive benefits package.


At Ray Therapeutics, we celebrate diversity and are committed to creating an inclusive environment for all employees; providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

All employment is decided on the basis of qualifications, merit, and business need.


Search Firm Representatives Please Read Carefully

Ray Therapeutics does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Please, no phone calls or emails.

Not Specified
Director System Facilities Management and Security
Salary not disclosed
Wausau, WI 2 days ago

Compassion. Accountability. Collaboration. Foresight. Joy.

These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.


Aspirus Health in WAUSAU, WI is seeking a DIRECTOR- SYSTEM FACILITIES MANAGEMENT AND SECURITY to join our MAINTENANCE team!


The System Director of Facilities Management and Security is directly accountable for the staff, management, fiscal responsibility, and operational oversight of multiple departments across the system. This position works collaboratively with Aspirus leadership and executive leadership to ensure the successful creation and oversight of the goals and objectives assigned to the system departments and programs. Has accountability to ensure that all key constituency groups are aligned and achieving strategic business plan implementation.


In addition, this role will have direct responsibility for administrative management, budget and financial management, capital planning oversight and accountability for all operational programs of the hospitals and outlying buildings including, but not limited to, Plant Operations, Grounds and Landscaping, Security, Safety and Emergency Management programs, and Joint Commission standards. Serves as the liaison for Clinical Engineering and Environmental Services.



Experience/Qualifications

  • Knowledge of management practices, and hospital maintenance standards and practices normally acquired through completion of a Bachelor’s Degree in Business Management/Administration or Engineering or through work experience of equal equivalence.
  • Master’s degree preferred.
  • Minimum of ten years’ progressively responsible experience in facilities management, security, safety, emergency management or related field. Minimum of five years of leadership experience required.
  • Experience leading multisite and/or system level programs in healthcare or related field.
  • Healthcare experience required.
  • Excellent oral and written communication skills, interpersonal skills, and facilitation skills are essential.
  • Professional certification in healthcare facilities engineering preferred.



Employee Benefits

  • Full benefits packages available for part- and full-time status.
  • Time away from work accrual.
  • Retirement plans available.
  • Wellness program for employees and their families.


Our Mission: We heal people, promote health and strengthen communities.


Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others. As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.


Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit .


Interested? APPLY DIRECTLY

Not Specified
Director of Facilities Management
Salary not disclosed
Honey Brook, PA 2 days ago

Come Discover the Endless Rewards of a Career that Matters at Tel Hai


Tel Hai, a nonprofit Life Plan Community in Honey Brook, PA is a Certified "Great Place to Work!" We offer a vibrant, caring community with a long-standing reputation of providing exemplary service and care to our residents as well as endless rewards to our team members. We have an exciting new opportunity for someone to join our Management Team.


The Director of Facilities Management supervises facilities services, general services, grounds, licensed wastewater treatment, licensed water works, and housekeeping and laundry functions. This position is also responsible for maintaining a high level of stakeholder satisfaction as exemplified by consistently increasing scores in this area, and may have opportunities to advance into senior management. The Director of Facilities Management will report to the Vice President of Facilities and Project Management, and oversee approximately 50 of our amazing 425+ team members.


Surrounded by the lush hills and countryside of Chester County, PA, Tel Hai has grown over the past 75 years into today’s 148-acre campus of elegant residences, quality lifestyle amenities, and a full range of professional care and services for over 800 residents. Our community is currently comprised of 650 residential living units, a Personal Care building, and a Health Care Center plus many common areas, two swimming pools, two fitness centers, a tennis/pickleball court, outdoor amphitheater, club house, walking trails and more. 


Director of Facilities Management responsibilities include but are not limited to the following:

  • Supervises facilities services, general services, grounds, security, licensed wastewater treatment plant, licensed waterworks, housekeeping and laundry.
  • Provides professional training and development of supervised staff.
  • Oversees Life Safety Surveys.
  • Monitors energy use and management.
  • Establishes and maintains a comprehensive preventive and corrective maintenance system for all assets, including equipment, tools and machinery.
  • Responsible for developing and maintaining departmental budgets. 
  • Writes specifications for work going out for bid and contacts outside vendors.
  • Maintains and updates Emergency Preparedness Plan.
  • Establishes a schedule for, oversees and evaluates all drills for emergency procedures required for federal, state and local agencies.
  • Uses performance measurement tools and procedures to establish, improve and maintain effectiveness, efficiency and stakeholder satisfaction.
  • Develops supportive and team-oriented relationships with departmental and facility staff.
  • Provides support with major construction projects as needed.


Tel Hai provides a vibrant and caring community to our residents as well as our team members! Here are just a few of the endless rewards you will enjoy as part of our team. 

  • Discounted On-site Childcare (Little Mates)
  • Free Access to fitness centers, swimming pools, and wellness programs plus discounted memberships for family
  • Discounted Meals
  • Discounted Entertainment Tickets & Personal Training Services
  • Quarterly Perfect Attendance bonuses
  • On Demand Pay Voluntary Benefit
  • Paid Time Off
  • Scholarship/Tuition Reimbursement opportunities for Team Member & Dependents
  • Employee Assistance Program
  • Bonuses, Awards, & Appreciation Events
  • Medical, Dental, and Vision Insurance plus Prescription Coverage
  • Flexible Spending Accounts & Health Savings Accounts (with a company match)
  • $100,000 Life Insurance (Paid by Tel Hai)
  • 401k Retirement Savings Plan with Company Match
  • Long Term Disability
  • Voluntary Short-Term Disability & Critical Care Insurance through AFLAC
  • And more!
Requirements

 Director of Facilities Management position qualifications:

  • Must have at least five years experience in a healthcare setting, such as a skilled nursing facility, personal care/assisted living facility, or preferably, a Life Plan/Continuing Care Retirement Community. 
  • Must have at least five years experience in supervisory and management roles including leading, hiring, directing and performance of appraisals. 
  • Experience in a property management setting with hands-on or other exposures to all trades is needed. 
  • Should possess a working knowledge of nursing home, assisted living, personal care and infection control regulations regarding areas under supervision. 
  • Should possess a working knowledge of National Electrical Code, Life Safety Code, and other codes and preventive maintenance systems. 
  • Associate or Bachelor’s degree in a related field preferred.


Tel Hai is an Equal Opportunity Employer


Not Specified
Manager, Operations & Data Management
✦ New
Salary not disclosed
Memphis, TN 1 day ago
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:

The Manager, Operations & Data Management is responsible for the execution of key business functions within the Distribution Operations service line including order analysis and management, DEA forms processing for material movements, inventory quarantine and release via Quality Control, invoice processing for inbound, document destruction, and PO Management. The Manager leads and develops a high-performing Order & Data Management team, ensuring operational excellence through coaching, onboarding, and performance management. The position also champions compliance, client delight , and inclusive team culture, contributing to strategic initiatives and hands-on support as needed.

Essential Duties And Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

Team Leadership & Development

  • Lead, coach, and develop a high-performing Operations & Data Management team, providing regular feedback, performance evaluations, and career development opportunities.
  • Foster a culture of accountability, continuous learning, and collaboration.
  • Ensure new team members are effectively onboarded and trained across all relevant systems and processes.

Operational Oversight & Issue Resolution

  • Oversee daily operations of and client communications to ensure accuracy, timeliness, and compliance with service level agreements (SLAs).
  • Monitor team workload and proactively adjust task assignments to meet volume demands and service expectations.
  • Serve as the point of escalation for complex client or customer issues and ensure timely resolution.

Process Improvement & Efficiency

  • Partner with leadership to identify, recommend, and implement process improvements that enhance productivity, quality, and client satisfaction.
  • Utilize metrics and KPIs to monitor team performance, drive operational improvements, and report progress to senior leadership.
  • Lead initiatives to document, standardize, and optimize workflows, including SOPs and work instructions.

Cross-Functional Collaboration

  • Act as a liaison between various cross-functional teams including Distribution Operations, Supply Chain, Order to Cash, Finance, IT, Serialization, and Client Success to support seamless daily execution/escalations.
  • Participate in strategic planning and special projects to support departmental and organizational goals.

Client Relationship Management

  • Ensure a positive client experience through consistent service delivery, proactive communication, and timely issue resolution.
  • Represent in client calls or meetings as needed to address operational updates or performance discussions.

Compliance, Quality, and Risk Mitigation

  • Maintain adherence to internal controls, data accuracy standards, and regulatory compliance related to order processing and client communications.
  • Monitor system and process integrity, ensuring pricing, credits, and order entry are executed without errors or delays.

Additional Responsibilities

  • Support hands-on execution of operational tasks during peak periods or resource gaps.
  • All other duties as assigned

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

PEOPLE LEADER

Responsibilities

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:

  • Execute the goals established by the business and department to ensure client delight.
  • Effectively delegate tasks, responsibility, and accountability to teams to ensure execution is performed to a standard of excellence.
  • Lead their team and improve the quality of the departments work product.
  • Assess and determine appropriate personnel and structure to accomplish necessary day-to-day functions.
  • Interview, select, and supervise the activities of the department staff within the confines of stated business goals and company policies & procedures.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • Bachelor’s degree or equivalent combination of education and experience.
  • 7+ years of customer service experience within the healthcare or pharmaceutical industry, with a demonstrated ability to drive team performance and client satisfaction.
  • Minimum of 4 year of supervisory experience, preferably in a high-volume, fast-paced environment such as a call center.
  • Proven ability to interpret and apply business insights from industry publications, regulatory guidelines, and technical documentation.
  • Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions.
  • Demonstrated problem-solving capabilities, including the ability to assess complex situations and implement effective solutions.
  • Ability to lead both independently and collaboratively, fostering a high-performance team culture.
  • Collaborative leadership style with a focus on cross-functional alignment and shared success.
  • Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.
  • Consistently presents a polished, professional image and models executive presence.
  • Strong customer-centric mindset with a commitment to service excellence.
  • Highly organized with the ability to manage multiple priorities and deadlines effectively.
  • Dependable and accountable, with a track record of delivering results.
  • Proficient in managing administrative workflows and optimizing operational processes.
  • Deep understanding of customer service principles and best practices.
  • Positive, energetic leadership presence that inspires and motivates teams.
  • Skilled communicator who fosters clarity, alignment, and trust.
  • High integrity and ethical standards; lead by example and builds credibility through actions.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT: The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

All your information will be kept confidential according to EEO guidelines.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at

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Not Specified
Manager, Clinical Risk Management & Patient Safety
✦ New
Salary not disclosed
Cambridge, MA 7 hours ago

At Cambridge Health Alliance (CHA), our Risk Management Department plays a vital role in fostering a culture of safety and minimizing risk across the organization. Through proactive identification, investigation, and response to adverse events and potential liabilities, we partner closely with Legal, Quality, and Patient Safety teams to ensure regulatory compliance, support continuous improvement, and enhance patient and employee safety.


Our work includes oversight of occurrence reporting, claims management, regulatory readiness, and system-wide safety initiatives—ensuring CHA remains a trusted provider of high-quality, patient-centered care.


Position Summary


The Manager, Clinical Risk Management & Patient Safety is a key leader within CHA’s Quality & Safety infrastructure. Reporting to the Senior Director of Risk Management & Patient Safety, this role oversees the day-to-day operations of the organization-wide Risk Management Program.


Working collaboratively across departments to identify, investigate, and manage adverse events, occurrence reports, malpractice claims, and other indicators of patient harm, this position helps strengthen regulatory readiness, ensure compliance, and drive continuous improvement across the organization.


Key Responsibilities


  • Oversee occurrence reporting and adverse event investigations
  • Conduct root cause analyses and support preventive risk strategies and corrective action plans
  • Monitor and manage malpractice claims in collaboration with CRICO
  • Ensure compliance with regulatory and accreditation standards (e.g., DPH, Board of Registration in Medicine, Joint Commission)
  • Support staff education, policy development, and quality improvement initiatives
  • Analyze data and trends to identify system-wide risk patterns and improvement opportunities


Qualifications


  • Education: Bachelor’s degree required; Master’s degree preferred (relevant experience may substitute)
  • Licensure/Clinical Background: RN strongly preferred; clinical experience highly desirable
  • Experience: 3–5 years of risk management experience
  • Strong knowledge of quality improvement processes, tools, and measurement
  • Familiarity with Joint Commission standards and state regulatory requirements
  • Experience conducting root cause analyses and implementing preventive strategies
  • Proficiency in RL Datix, Google Business suite, preferred


Skills & Competencies


  • Highly organized with strong analytical and problem-solving skills
  • Knowledge of epidemiology and clinical quality metrics
  • Strong communication and relationship-building skills
  • Ability to work independently and collaboratively
  • Comfortable operating in a fast-paced, dynamic, and high-stakes environment


Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.





Location: 1035 Cambridge Street, Cambridge, MA

Work Days: 3 days per week

Department: Risk Management

Job Type: Part-time

Work Shift: Day

Hours/Week: 24

Union Name: Non Union

Not Specified
Manager, Global Risk Management and Safety Surveillance
✦ New
Salary not disclosed
Wilmington, DE 1 hour ago

The Global Risk Management and Safety Surveillance (GRMSS) Portfolio Manager (Manager Level) is responsible for covering Pharmacovigilance (PhV) activities throughout products lifecycle management (other than Case management) for complete set-up, maintenance and closeout of programs. The position is responsible for ensuring global PhV oversight on pipeline trials, IST/IIRs, post-marketing programs and reporting requirements. The role is also responsible to streamline and standardize collaboration with Development Operations, Data Management, Regulatory Affairs, Medical Affairs and other departments as applicable, assisting with coordinating PhV responses for all compounds and products.


Essential Functions of the Job:

  • Lead all PhV Project start-up, maintenance and closeout activities, including, but not limited to, Safety Reporting Plan review, safety database configuration/updates, regulatory submission impact analysis, training, as applicable, for clinical trials, IST/IIRs and post-marketing programs.
  • Act as GPRM point person for key departments (e.g. Dev.Ops, Med. Affairs, Data Management, Reg. Affairs, Commercial).
  • Departmental support for Portfolio oversight, including during Audits and Inspections.
  • Assist with CAPA/audit or inspection finding investigations and compilation of data to support quality and compliance processes.
  • Coordinate GPRM efforts for new NDA/MAA/Product filing regulatory tasks, using the relevant checklist, as required.
  • Organize GPRM cross-department training and brainstorming sessions for new programs and/or new products.
  • Act as Subject Matter Expert (SME) with Business partners, PhV service providers and other CROs.
  • Coordinate the development and maintenance of the global literature search strategy for his/her assigned product(s), per procedures.
  • Contribute to the preparation and revision of INCY Periodic Safety Reports, as applicable.
  • Facilitate the interactions with Clinical CROs at study and product levels and ensure accuracy of the Safety elements part of the contracts/agreements with these CROs.
  • Train Portfolio Managers (Associate Manager level) and other GRMSS/GPRM staff, as appropriate.
  • Assist with creating procedures (e.g. SOPs, Working Instructions, Job Aids), forms and templates, in support of efficient Project Management processes.
  • Ensure compliance with internal procedures, regulatory requirements, and business partner agreements to ensure inspection readiness, at all times.
  • Other responsibilities, as required and assigned by Senior management.


Qualifications:

  • Master’s degree in Science or Healthcare related discipline, or equivalent.
  • Minimum of 6 years Pharmacovigilance experience or other equivalent clinical or pharmaceutical experience.
  • Minimum of 2 years Project Management experience or equivalent relevant experience.
  • Experience in using safety database systems (Argus experience preferred).
  • Good knowledge of global Pharmacovigilance regulations (CFR/GVP), ICH Guidelines and Good Clinical Practices.
  • Excellent computer skills (i.e. Microsoft Word, Excel, Outlook, and Power Point).
  • Excellent ability to work effectively within a team environment.
  • Ability to create and deliver presentations.
  • Excellent verbal and written communication skills.
  • Fluency in written and verbal English.
  • Travel (domestic and global) 5%.
Not Specified
Safety & Risk Management Intern
Salary not disclosed
Holly, MI 3 days ago

Founded in 1963 by Don Fessler & George Bowman, Fessler & Bowman, Inc. has grown from a residential flatwork & basement wall contractor to a top 100 Commercial Concrete Contractor recognized across the nation. Keeping customer satisfaction as our fundamental core value has allowed Fessler & Bowman, Inc. to prosper for nearly six decades.



Our Culture & Philosophy:

Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best-in-class products to our customers.

  • Open & Constructive
  • Take Pride in Our Product
  • Relentless Commitment
  • Care About Our Customers
  • Team Success



Summary:

The Safety & Risk Management Intern will support the Safety & Risk Management Department in the implementation, monitoring, and continuous improvement of safety and risk management programs across field and office operations. This internship offers hands-on exposure to construction safety, regulatory compliance, field audits, incident management, and training initiatives. The descriptions below are representative of, but not limited to, the expectations of this role.



Five Key Roles of the Safety Intern:

  • Support safety program implementation across active job sites
  • Assist with jobsite safety audits, inspections, and observations
  • Help track incidents, near misses, corrective actions, and leading indicators
  • Assist with employee safety training and onboarding activities
  • Support risk management initiatives and continuous improvement efforts



Essential Duties & Responsibilities:

  • Assist Safety Managers with jobsite safety inspections and documentation
  • Participate in job hazard analyses (JHAs), pre-task planning, and toolbox talks
  • Help maintain OSHA recordkeeping, safety metrics, and departmental reports
  • Assist in incident investigations, documentation, and follow-up actions
  • Support safety training programs, orientations, and safety communications
  • Help update and organize safety policies, procedures, and training records
  • Collaborate with field leadership and project teams to promote safe work practices
  • Perform other safety-related duties and projects assigned
  • Communicating and upholding the Company’s commitment to Integrity and Code of Ethics.
  • Other relevant tasks as assigned.



Education, Experience & Qualifications:

  • Currently pursuing a degree in Safety Management, Occupational Safety & Health, Construction Management, Engineering, or a related field
  • Strong interest in construction safety and risk management
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint)
  • Strong communication, organizational, and follow-up skills
  • Detail-oriented, self-motivated, and eager to learn in a fast-paced environment
  • Ability to interact professionally with field and office personnel



Travel:

  • Light to moderate travel may be required
  • Travel may include visits to active job sites across company operations
  • Fessler & Bowman will compensate for travel when applicable



Work Environment:

This position includes exposure to both office and field environments. Field environments may include construction sites with exposure to varying weather conditions, uneven terrain, heights, noise, vehicular traffic, and other typical construction-related hazards. Proper PPE will be required when in the field.



Recruitment Process:

The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test.



Fessler & Bowman is an Equal Opportunity Employer

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