Stgi Technologies Jobs in Usa

GENERAL SUMMARY:

The Project Manager & Analyst – Technology supports the Chief Information Officer (CIO) and IT leadership team by supporting, planning, coordinating, and driving technology initiatives across the organization. This role works across software, data, infrastructure, and vendor-led projects, partnering with IT directors, managers, and business stakeholders to ensure initiatives are well-defined, actively managed, and delivered to completion. This position requires a strong technology foundation and hands-on experience managing technology projects. The role blends project management, analysis, and execution, with an emphasis on understanding technical constraints, managing risk, and maintaining momentum across complex initiatives. This role emphasizes on-site presence to build and sustain strong working relationships with internal and external stakeholders through in-person engagement.

Essential Responsibilities:

• Supports the CIO in planning, prioritizing, and managing the IT project and initiative portfolio.
• Actively supports and manages technology projects from initiation through completion, including schedules, dependencies, risks, and deliverables.
• Partners with IT directors and technical teams to plan and coordinate software and system implementation, infrastructure, and vendor-led initiatives.
• Drives project schedules, track progress, and hold stakeholders accountable to milestones and commitments.
• Identifies and communicates technical risks, constraints, and trade-offs in collaboration with technical leads.
• Gathers, analyzes, and documents business and technical requirements.
• Facilitates cross-team coordination where projects span multiple IT domains.
• Prepares clear, concise project documentation, status reports, and executive-level summaries.
• Supports vendor coordination, planning, and delivery oversight.
• Assists with intake, prioritization, and sequencing of technology initiatives.
• Helps improve project management practices, templates, and reporting across IT.
• Serves as a connective layer between strategy, technical execution, and communication.
• Serves as a visible and accessible point of contact for stakeholders during all project phases.
• Performs other related duties as assigned.

Job Specification:

• Bachelor’s degree in information systems, Business, Healthcare Administration, or equivalent experience.
• 4–8+ years of experience managing technology projects or initiatives.
• Demonstrated experience in software development project management, IT infrastructure project management, or enterprise system implementations.
• Experience working directly with technical teams, vendors, and architects required.
• Healthcare or regulated industry experience preferred.
• Strong understanding of technology project lifecycles and delivery methodologies.
• Ability to understand and discuss technical concepts, constraints, and risks credibly.
• Proven ability to drive schedules, manage dependencies, and deliver outcomes.
• Strong analytical and problem-solving skills.
• Clear, confident written and verbal communication skills.
• Ability to operate independently while partnering closely with senior leaders.
• Pragmatic, execution-oriented mindset.

Salary range: 82-100k

EEO Statement

Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Element Care is committed to valuing diversity and contributing to an inclusive working environment.

Compensation details: 82 Yearly Salary

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About the Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?

As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe.  Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!

You will report to the Ride Controls Systems Engineering Executive

This is a full time role.

What You Will Do:

• Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
• Perform engineering design and analysis for ride system networks, with focus on automation system architecture
• Design and test cyber security solutions and network architectures for ride systems
• Design, model, and analyze data network communication systems
• Research and test new products, technologies, and methodologies and conduct trade-off studies
• Prepare and propose new cyber security and network architecture concepts and standards
• Lead standards and policies development for ride control network and cyber security architectures
• Collaborate with and support project teams on network requirements, implementation, and issues
• Collaborate with attraction development teams to design and deliver ride networks
• Develop and analyze OT network performance requirements for high availability real-time system
• Develop and capture requirements and functional specifications in documents, drawings, and models
• Develop implementation plans and budgets for ride control network systems
• Develop and implement mock-ups and prototypes for proof-of concept efforts
• Develop test requirements and documents and conduct ride network installation/commissioning efforts

Required Qualifications & Skills

• At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
• At least 3 years of experience in network systems design, installation and configuration
• At least 3 years of experience with Linux and Windows system administration experience
• Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
• Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
• Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
• Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
• Demonstrated experience evaluating and remediating network and system vulnerabilities
• Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
• Solid skills in technical document writing
• Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
• Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
• Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems

Preferred Qualifications and Skills

• Proficient in Rockwell and/or Siemens automation systems architecture and components
• Experienced in fail-safe and safety-related system design and analysis
• Experience with multitasking software platforms and design approaches
• Experience with wired and wireless network design and configuration
• Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
• Knowledge of software configuration management/version control tools
• Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred

Education

• As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred

Additional Information:

• Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  

#DXmedia

About Evergreen

Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.

We hire for people who embody our Shared Values: Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.

These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.

About the Role

This senior leadership role blends deep technical expertise with business transformation strategy. The Director of Technology Solutions will serve as a trusted advisor to executive leaders across Fortune 100 enterprises, driving large-scale technology and business transformation through the use of Data, AI, Cloud, and Engineering services. This individual will combine technical vision, business acumen, and consultative influence to shape how next-generation technology accelerates enterprise value and growth for our customers.

What You’ll Do

Strategic Leadership and Transformation

• Serve as the primary technical strategist and executive advisor to C-suite stakeholders, articulating how integrated data, AI, cloud, and engineering solutions enable innovation, operational excellence, and market differentiation.
• Lead executive-level strategy sessions and transformation roadmap discussions that align Insight Global's technology portfolio offering with the client's strategic priorities.
• Represent the company's thought leadership at key industry and executive forums, positioning the organization as a trusted transformation partner.
• Translate emerging technology trends and market insights into practical, outcome-driven strategies for product, engineering, and sales teams.
• Build and sustain high-impact relationships with senior customer decision-makers to identify and shape new opportunities for growth and innovation.

Technology Strategy and Execution

• Architect customer enterprise technology centric transformation leveraging data platforms, AI/ML models, cloud-native architectures, and modern engineering frameworks.
• Partner cross-functionally with product, delivery, and sales teams to drive execution excellence across complex digital transformation initiatives.
• Provide technical and strategic guidance in structuring large-scale digital and AI-led transformation deals.
• Anticipate client challenges and proactively recommend technology-led solutions that deliver measurable business value.
• Champion continuous innovation by integrating AI, data modernization, and engineering accelerators into client solutions.

What You’ll Bring

• 20+ years of experience in technology consulting, solution architecture, or technical sales, including 8+ years engaging with Fortune 100 clients.
• Strong technical expertise across Data architectures, AI/ML platforms, Cloud ecosystems (Azure, GCP, AWS), and modern application/engineering disciplines.
• Strong technology skillset aided by business acumen and consultative mindset, ideally grounded by an MBA or significant pre-sales/technical sales experience interfacing with customer c-level executives.
• Proven ability to communicate complex technology strategies clearly to executive audiences, including VP and C-level clients.
• Demonstrated success in leading or influencing large-scale digital transformation programs at Fortune-100 companies.
• Exceptional skills in executive presentation, negotiation, and relationship management.
• A collaborative and visionary leader comfortable influencing cross-functional teams across business and technology domains.
• Strong negotiation and problem-solving abilities.
• Willingness to travel for client engagements and strategic events as needed.
• Proven experience operating within a vendor–client environment, managing client executive relationships, and solution delivery
• Proven experience operating within a vendor–client environment, managing client executive relationships and solution delivery.

Fractal is a strategic AI partner to Fortune 500 companies, with a bold vision: to power every human decision in the enterprise. We believe the future belongs to organizations that combine human imagination with intelligent systems—and Fractalites are the ones building that future. As we scale our Technology, Media & Telecom (TMT) practice in the United States, we are looking for a senior, client-facing Head of Engineering to shape and deliver world-class Data & AI platforms for leading Technology, Media & Telecom organizations.

This is not a back-office engineering role. This is a consulting-led, client-facing engineering leadership position for someone who is equally comfortable whiteboarding architecture with principal engineers, rolling up their sleeves with delivery teams, and advising CIOs, CTOs, and CDOs in the boardroom.

Learn more at Fractal | Intelligence for Imagination.

Note: This position is not eligible for Immigration Sponsorship at this time.

About the Role

This is a four-axis leadership role requiring technical depth, executive presence, team leadership, and embedded delivery. You'll work directly with top technical and functional leaders at some of the largest TMT companies in the world.

As Head of Engineering for Fractal's Technology, Media & Telecom (TMT) vertical, you will personally shape the architecture of mission-critical AIML platforms, often in first-party tech stack, and develop/drive the team of ICs who bring them to life.

Responsibilities

Some engagements will look like a traditional advisory model. Others will look a lot more like Forward Deployed Engineering: your team embedded inside a client's engineering org, working within their first-party tech stack, shipping production code alongside their engineers, and earning influence through technical credibility, not org chart position.

You will need to be in the room when the technology roadmap needs to change. When a business pivot, a new regulation, or a technology shift forces a rethink mid-execution, you are the person who picks up the marker, walks to the whiteboard, and redraws the architecture in real time, credibly, for the CTO, and Principal Engineering leaders simultaneously.

Technical Depth (Hands-On Architecture)

• Own AI/Data platform architecture decisions — from Lakehouse design and real-time streaming to MLOps, LLMOps, and AgentOps pipelines in production
• Serve as the technical authority for Fractal's TMT engineering practice — defining standards, reviewing design, and holding the bar on reliability, scalability, and security
• Translate ambiguous business problems into concrete, buildable platform architectures — and stay close enough to execution to know when something is not working
• Drive the industrialization of GenAI: moving clients from proof-of-concept to enterprise-grade, governed, and observable AI systems

Executive Presence & Live Architectural Thinking

• Command the room with senior client leadership — CIOs, CTOs, CDOs, and their direct reports - as a peer, not a vendor
• Whiteboard new architectural directions on the spot: when a business pivot, acquisition, regulatory shift, or technology breakthrough forces a mid-execution rethink, you synthesize it into a credible, buildable path forward live, in the room, without needing a week to prepare a deck
• Translate between two worlds simultaneously: make the architecture legible to a CFO and rigorous enough to satisfy a principal engineer in the same session
• Shape client roadmaps at the strategic level; identifying where the current plan is under-ambitious, over-engineered, or misaligned with emerging AI capabilities, and steering accordingly
• Represent Fractal at the highest level of client relationship

Team Leadership (Building & Driving Senior ICs)

• Develop and lead a high-performing group of individual contributors. principally senior and staff engineers, ML engineers, and data platform engineers
• Create the engineering culture: rigorous delivery standards, architectural thinking, and a bias toward elegant, production-grade solutions over quick fixes
• Build leadership depth within the team, identifying principals who can own programs and grow into broader roles
• Partner across Fractal's global AI and engineering Capability functions to staff programs strategically and raise capability across the TMT practice

Forward-Deployed & Embedded Delivery

• Lead and run FDE-style engagements where your team operates inside the client's engineering environment
• Navigate and deliver within client-owned, first-party technology stacks: proprietary data platforms, internal ML infrastructure, custom orchestration systems, and bespoke toolchains that do not appear in any industry survey
• Adapt quickly to non-standard environments, understanding a client's internal platform deeply enough to extend it, integrate into it, and earn the trust of their engineering staff
• Balance the tension between what Fractal does best and what the client's stack demands, knowing when to bring pattern, when to adapt, and when to advocate for a better path
• Set the standards for how Fractal operates in deeply embedded engagements: how we onboard, document, transfer knowledge, and leave clients stronger than we found them

Candidate Profile

Technical Qualifications

TMT clients bring genuinely hard problems on both open and proprietary infrastructure. Expect to architect and oversee:

• GenAI systems: RAG architectures, LLM fine-tuning pipelines, agentic workflow orchestration, and LLMOps observability
• AI-powered products: personalization engines, churn prediction, content recommendation, and network fault detection
• Client-proprietary ML infrastructure: internal feature stores, custom model serving layers, bespoke experiment tracking systems, and first-party orchestration frameworks
• Cloud-native infrastructure across AWS, Azure, and GCP with enterprise-grade governance, security, and compliance baked in
• Real-time and event driven data pipelines (e.g. network telemetry)
• Modern Lakehouse platforms (Databricks, Snowflake, Delta Lake, Iceberg) at petabyte scale and proprietary data platform equivalents at leading tech-forward TMT organizations

Non-technical Qualifications

We are particularly interested in leaders from environments where engineering rigor, client accountability, executive presence, and AI depth all coexist including Forward Deployed Engineering, elite data/ML platform teams, and senior hyperscaler architecture practices.

• 15–20 years of experience spanning AI/data engineering and technical leadership with clear evidence of owning architecture at scale
• Deep hands-on experience deploying AI/ML/GenAI systems in production, in addition to advising on them
• Demonstrated executive presence: you have walked into a CTO or CDO review, redrawn the architecture based on new constraints, and left the room with alignment
• The ability to whiteboard fluently under pressure, synthesizing a team's in-flight work with a new business direction, making it rigorous enough for engineers and clear enough for executives, on the spot and without a rehearsal
• Experience operating within client-owned or non-standard technology stacks - you have learned a proprietary system, earned trust from skeptical internal engineers, and delivered production-grade results inside someone else's infrastructure
• A track record of leading senior engineers and building high-performance ML/engineering teams, including hiring, coaching, and developing principal-level ICs
• Direct executive engagement experience - you have influenced CIO/CTO/CDO decisions and can hold your own in a room with technical and non-technical stakeholders at once
• Strong cloud-native fluency across one or more hyperscalers, with genuine depth in data platform patterns (streaming, batch, Lakehouse, governance)

Strong Preferences

• Experience in TMT vertical — hi-tech, telco, media platforms, streaming infrastructure, ad tech, or content delivery at scale
• Prior work in FDE-style or embedded delivery models where your team shipped inside a client codebase and was evaluated by their engineering standards, not just deliverable milestones
• Comfort with the ambiguity of 1P stack environments: you have debugged undocumented internal tools, extended proprietary frameworks, and figured out how to make external expertise land inside a closed ecosystem
• A personal reputation for architectural clarity: the person colleagues call when a problem needs to be drawn, not just describe
• Contributions to the ML/AI community: open source, publications, conference talks, or influential architectural patterns

Who Thrives Here

The Fractalite mindset is curious, rigorous, and impact driven. You will thrive in this role if you:

• Enjoy being client-facing and accountable for outcomes.
• Are comfortable navigating ambiguity, scale, and complex stakeholder environments.
• Believe great platforms come from strong engineering culture plus disciplined execution.
• See AI not as a novelty, but as a core enterprise capability that must be engineered responsibly.

Fractal provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Executive Assistant Position Summary

The Executive Assistant to the Global Technology Executive provides high-level administrative, operational, and strategic support to enable the effectiveness of the global technology organization. This role goes beyond traditional executive assistance, serving as a trusted partner to the Executive with direct responsibility for project portfolio coordination, technology procurement leadership, and cross-functional communication.

The ideal candidate demonstrates a strong sense of urgency, exercises exceptional judgment and confidentiality, and possesses advanced Microsoft Office skills, particularly in Excel and PowerPoint, to support executive decision-making and enterprise-wide initiatives.

Executive Assistant Key Responsibilities

• Executive & Strategic Support
• Provide proactive, high-level administrative support to the Executive, including calendar management, meeting coordination, and preparation of executive materials
• Anticipate needs, prioritize competing demands, and act with urgency in a fast-paced, global environment
• Handle highly sensitive and confidential information with discretion and professionalism
• Serve as a trusted liaison between the organization and internal/external stakeholders
• Establish disciplined, proactive calendar management, optimizing the Global Executive’s time through strategic prioritization, preparation, and conflict resolution across multiple time zones

Project Portfolio Support

• Support the Global Technology Project Portfolio by tracking initiatives, milestones, dependencies, risks, and deliverables
• Maintain and manage portfolio dashboards, reports, and executive summaries using Excel and PowerPoint
• Coordinate portfolio reviews, governance meetings, and leadership updates
• Partner with project managers and technology leaders to ensure timely, accurate reporting and follow-through

Procurement Coordination Responsibilities

• Act as the primary point of coordination for technology procurement activities on behalf of the organization
• Manage purchase requests, vendor onboarding, renewals, and contract documentation in collaboration with Finance, Legal, and Procurement teams
• Track budgets, forecasts, and spend using Excel-based models and reporting tools
• Ensure procurement processes are followed efficiently while meeting business urgency

Communication & Collaboration

• Prepare clear, concise, and professional executive communications, presentations, and reports
• Facilitate effective communication across global, cross-functional teams
• Represent the Organization with professionalism, responsiveness, and credibility

Executive Assistant Required Qualifications

• 8-10 years of experience supporting senior executives, preferably in a technology or global corporate environment
• Demonstrated experience supporting project portfolios and/or procurement processes
• Exceptional organizational skills with a proven ability to manage multiple priorities under tight deadlines
• High level of integrity with demonstrated ability to maintain strict confidentiality

Executive Assistant Technical & Professional Skills

• Advanced proficiency in Microsoft Office, with particular strength in:
• Excel (tracking, reporting, formulas, data analysis)
• PowerPoint (executive-level presentations, storytelling, visual clarity)
• Strong written and verbal communication skills
• Detail-oriented with excellent follow-through and accountability

Executive Assistant Personal Attributes

• Strong sense of urgency and ownership
• Highly professional, discreet, and trustworthy
• Confident communicator who can interact effectively with senior leaders
• Proactive, resourceful, and solution-oriented

First 90 Days – Success Metrics

First 30 Days: Orientation & Foundation

• Establish a trusted working relationship with the Executive and key members of the technology leadership team
• Demonstrate full understanding of Global Executive’s priorities, operating rhythm, and decision-making cadence
• Independently manage calendar, meetings, and communications with accuracy and responsiveness
• Gain working knowledge of the global technology project portfolio, key initiatives, and governance processes
• Learn and adhere to all confidentiality, procurement, and financial control requirements
• Produce accurate, timely meeting materials and executive communications using Excel and PowerPoint

Days 31–60: Ownership & Execution

• Independently coordinate project portfolio reporting, including dashboards, timelines, and executive summaries
• Deliver consistent, high-quality portfolio updates that require minimal revision from leadership
• Take ownership of technology procurement coordination, including tracking requests, approvals, and renewals
• Establish reliable Excel-based tracking for spend, contracts, and procurement status
• Proactively identify risks, gaps, or delays within the project portfolio or procurement processes and escalate appropriately
• Demonstrate a strong sense of urgency through timely follow-up and issue resolution

Days 61–90: Optimization & Impact

• Operate as a trusted extension of the Global Executive, anticipating needs and driving follow-through without prompting
• Provide clear, executive-ready visibility into the technology project portfolio, enabling informed decision-making
• Improve efficiency and clarity in portfolio and procurement reporting through refined templates or processes
• Ensure procurement activities are well-documented, compliant, and aligned with budget expectations
• Deliver polished executive presentations and communications with consistent quality and professionalism
• Be recognized by key stakeholders as reliable, responsive, and highly confidential

90-Day Outcomes

• By the end of the first 90 days, the Executive Assistant will:Enable the Global Executive to focus on strategic priorities with confidence in operational execution
• Provide dependable, accurate insights into project portfolio status and technology spend
• Serve as a central point of coordination across portfolio management and procurement
• Establish credibility and trust across global technology and corporate partners

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

Rite-Hite is a global leader in industrial safety and efficiency solutions. As part of our digital transformation journey, we are seeking a Systems Architect, Camera and Vision Technologies to help build and scale intelligent systems that leverage visual sensing to deliver real-time awareness, automation support, and customer value in industrial environments.

The Systems Architect, Camera and Vision Technologies is responsible for defining and guiding the architecture for camera hardware, vision pipelines, and vision-enabled capabilities deployed on devices and edge platforms. This role ensures that camera and vision solutions are scalable, reliable, secure, and aligned with enterprise product and platform objectives.

The architect partners closely with product management, device and edge software teams, AI/ML teams, hardware engineering, and digital solution leaders to translate business and customer requirements into robust camera and vision foundations that enable consistent behavior, efficient lifecycle management, and high-quality user experiences.

CORE RESPONSIBILITIES

• Define and maintain reference architectures, design patterns, and standards for camera hardware, vision pipelines, and edge-based vision processing.
• Establish common approaches for camera integration, image acquisition, preprocessing, inference pipelines, and data management.
• Ensure architectural decisions support real-time operation, scalability, reliability, safety, and security.

• Drive the strategic use of camera and vision technologies to enable safety, productivity, automation, and maintenance use cases.
• Own a portion of the internal technology radar related to cameras, vision sensors, and visual analytics.
• Foster responsible, ethical, and transparent use of vision technologies aligned with privacy, cybersecurity, and safety requirements.

• Partner with product management and engineering teams to enable vision-based capabilities such as event detection, situational awareness, condition monitoring, and automation support.
• Guide architectural decisions related to camera selection, optics, illumination, environmental constraints, and edge compute limitations.
• Promote reuse and consistency of camera and vision components across products and platforms.

• Define patterns for integration between camera and vision technologies, edge AI/ML solutions, device software, hybrid mobile applications, and enterprise or cloud-based platforms.
• Ensure solutions support online, offline, and hybrid deployment models common in industrial environments.
• Promote interoperability with internal systems and approved third-party technologies.

• Define secure-by-design and safety-aligned principles for camera and vision deployment, including data protection and access controls.
• Ensure alignment with applicable safety, quality, and industrial cybersecurity standards.
• Participate in architecture and design reviews to assess risk, resilience, and compliance.

• Collaborate across product management, device and edge software, AI/ML, hardware engineering, manufacturing, service, and mobile application teams.
• Provide technical leadership, mentorship, and guidance related to camera and vision technologies.
• Serve as the technical voice for vision-based capabilities in strategic customer conversations and enterprise implementations when appropriate.

• This role does not have direct reports but is expected to provide technical leadership and architectural guidance across multiple teams.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Computer Vision, or a related technical field required; Master's degree preferred.
• 8+ years of experience delivering camera- or vision-enabled systems, with experience deploying solutions in industrial or edge environments.
• Experience with connected, automated, or safety-critical systems preferred.

• Strong understanding of camera systems, optics, image processing, and computer vision architectures.
• Experience designing vision pipelines that balance performance, latency, accuracy, and environmental constraints.
• Ability to think systemically across cameras, sensors, edge platforms, AI/ML, mobile applications, and cloud services.
• Strong communication skills and ability to influence cross-functional stakeholders.
• Familiarity with industrial automation, safety systems, or vision-based sensing is a plus.

Leadership & Collaboration:

• Visionary technical leader who can inspire cross-functional teams and align stakeholders to a shared product vision.
• Exceptional communicator across technical and non-technical audiences.
• Committed to data-driven decision-making and delivery excellence.

Why Join Rite-Hite Digital Solutions?

As a technology leader within a globally trusted industrial brand, you will play a pivotal role in shaping how camera and vision technologies are applied to improve safety, productivity, and automation in real-world industrial environments. Your work will directly influence how visual sensing becomes a scalable, reliable foundation for next-generation connected solutions.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Technology Account Executive

New Business | Hunter Role

Location: Buford, GA

Compensation: Base salary $60,000–$70,000 with OTE $120,000–$140,000+

About SureLock Technology

SureLock Technology is a fast-growing IT solutions provider and a three-time Inc. 5000 honoree, recognized as one of the fastest-growing private companies in America. Ranked #112 in 2022 and #86 in 2023, SureLock continues strong momentum into 2024. Fewer than 20 percent of companies achieve this distinction three years in a row.

We deliver advanced IT solutions across education, government, and commercial markets, with a focus on network infrastructure, data center modernization, and cybersecurity.

Our mission is simple: solve complex technology problems while delivering the best customer experience in the industry. Our core values, proactive ingenuity, positive team harmony, relentless commitment, and trusted reliability, guide how we serve customers and support our team.

About the Role

This is not a Farmer role.

The Technology Account Executive is a new-business, hunter-focused position responsible for prospecting, opening doors, and winning new customer relationships. This role is ideal for someone who wants to build something of their own, a book of business created through effort, consistency, and curiosity.

While relationships you bring in will be nurtured long-term, the primary focus is new logo acquisition. You will own your pipeline end-to-end, from first outreach through close, working closely with engineering and services teams to deliver thoughtful, high-impact solutions.

This is a long-term career opportunity for someone who understands that sustainable success in sales is built over time.

Key Responsibilities

• New Business Development (Primary Focus): Proactively prospect, network, and hunt for net-new accounts within assigned markets and verticals. Create opportunities through outbound activity, referrals, and strategic outreach.
• Pipeline Ownership: Build, manage, and grow a healthy sales pipeline. Maintain accurate forecasting and pipeline hygiene.
• Consultative Selling: Engage prospects using a discovery-first approach to understand business challenges. Learn SureLock’s solutions and guide customers toward outcomes that solve real problems.
• Customer Experience Leadership: Own the customer journey from first conversation through close. Ensure a professional, transparent, and trust-based experience throughout the sales process.
• Internal Collaboration: Partner with engineering, services, and leadership to design strong solutions and execute effectively. Coordinate internal resources to support successful deal outcomes.
• Relationship Building: Develop long-term customer relationships with accounts you bring into SureLock. Create repeatable value and future growth opportunities.

What We’re Looking For

• Experience: Bachelor’s degree or equivalent professional experience. Technology sales experience is a plus but not required. Compensation will align with experience.
• Hunter Mentality: Comfortable creating opportunities and opening doors through proactive effort. Motivated by building something from scratch rather than inheriting accounts.
• Growth Mindset: Curious, coachable, and committed to continuous improvement. Willing to learn both sales skills and technical fundamentals.
• Discipline and Work Ethic: Consistent, daily effort toward pipeline creation and follow-through. Strong personal accountability for results.
• Career Focused: Looking to build a long-term sales career, not just take a job.

Why Join SureLock Technology?

• Build your own book of business and be rewarded for the value you create
• Work alongside experienced technical and leadership teams invested in your success
• Access real training, real support, and real opportunity
• Join a company focused on relationships, accountability, and long-term growth

Join US

At SureLock Technology, we’re not hiring order-takers, we’re building sales professionals who want ownership, growth, and upside.

If you’re driven to hunt, eager to learn, and motivated to build something meaningful over time, we’d love to talk. Let’s build your future, together.

About Us

We are a leading technology and electrical contracting organization specializing in the design, implementation, and support of ICT systems for commercial, industrial, healthcare, government, and mission-critical facilities. Our team delivers innovative technology infrastructure solutions that power connectivity, communication, and security in today’s digital-first world.

Position Overview

The ICT Engineer will play a key role in planning, designing, and implementing network infrastructure, communications technologies, and intelligent building systems. This role requires a strong technical foundation in structured cabling, network systems, wireless technologies, and industry standards, with the ability to collaborate across engineering, field installation, and client teams.

Key Responsibilities

•Develop ICT infrastructure designs, drawings, and specifications including structured cabling, pathways, and equipment rooms

•Support outside plant (OSP) and inside plant (ISP) low-voltage system planning

•Create technical documentation, submittals, and as-built packages

•Perform site surveys, assessments, and technology audits

•Assist in wireless network planning, DAS coordination, and technology integration

•Provide engineering support during installation, testing, and commissioning

•Ensure compliance with TIA, BICSI, NEC, and relevant standards

•Collaborate with project managers, field technicians, engineers, and clients

•Troubleshoot ICT-related issues during design and build phases

•Participate in QA/QC reviews and support project close-out deliverables

Qualifications

Required

•Bachelor’s degree in engineering, Information Technology, Telecommunications, or related field — OR equivalent experience

•Strong understanding of ICT design standards (TIA/EIA, BICSI, NEC)

•Knowledge of structured cabling, fiber, network hardware, pathways, and grounding

•Technical aptitude with network systems, Wi-Fi, DAS, and smart building technology

•Excellent documentation, communication, and coordination skills

Preferred

•BICSI credentials (RCDD, DCDC, TECH, INST, RTPM, etc.)

•CCNA, Network+, or similar networking certifications

•Experience with CAD, BIM, or modeling tools

•Experience in construction or technology integration environments

•Familiarity with project management tools and workflows

What We Offer

•Employee Stock Ownership Plan (ESOP)

•Competitive salary

•Comprehensive benefits package

•Professional growth and certification support (BICSI, manufacturer training, etc.)

•Opportunity to work on high-profile technology infrastructure projects

•A collaborative culture focused on innovation and continuous improvement

Relocation Not Available: Local Candidates Only

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Defense, Space & Security (BDS) organization is seeking an Information Technology Engineer to support engineering databases and applications related to safety, design, configuration management, and change management. This is a BDS position located in Tukwila, Washington, and reports to the P-8 Data Management Team. This position will be 100% onsite in Tukwila, WA.

The P-8 program is a high-visibility, advanced commercial derivative military aircraft program supporting the U.S. Navy and international customers. As an Information Technology Engineer, you will design, develop, and support engineering applications and databases that enable configuration management and engineering data integration, ensuring data integrity and accessibility across multiple engineering functions.

Position Responsibilities:

• Design, develop, and code configuration management and engineering applications using MS Access Front End database architecture.
• Develop and administer SQL Server Database Management Systems serving as data repositories for MS Access Front End applications.
• Provide database application support to engineering teams and integrate engineering data from various sources.
• Maintain access control for servers, databases, and file shares associated with applications.
• Collaborate with engineering to understand tasking, needs, and data/deliverables requirements.
• Support computing system environments and solutions aligned with engineering principles and processes.
• Administer cloud services and virtual machines running Windows OS.
• Apply Product Lifecycle Management knowledge in an industrial production setting.

This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship. An interim and/or final U.S. Secret Clearance post-start is required.

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.
• For Level 4 Engineer: Minimum of 9 or more years of related work experience
• For Level 5 Engineer: Minimum of 14 or more years of related work experience
• Experience with MS SQL Server database administration and development.
• Advanced knowledge of T-SQL, PL/SQL, VBA, or equivalent Microsoft development languages such as VB or C#.
• Advanced Microsoft Access database experience, including distribution support of existing applications.
• Experience designing, implementing, and supporting computing system environments.
• Experience with cloud services and virtual machine administration on Windows OS.
• Experience with Product Lifecycle Management in an industrial production environment.

Preferred Qualifications (Desired Skills/Experience):

• Familiarity with engineering data management and configuration/change management processes.
• Strong problem-solving and communication skills.
• Ability to work collaboratively with engineering teams to support data and application needs.

Relocation:
This position does offer relocation.

Drug Free Workplace:
Boeing is a Drug Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

Shift:
This position is for 1st shift.

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range:

Level 4: $135,150-$182,850

Level 5: $165,750-$224,250

Applications for this position will be accepted until Mar. 26, 2026

Export Control Requirements:

This is not an Export Control position.

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Welcome to uTest, by Applause. We are a company that helps businesses test the accuracy and usability of their websites, applications, and hardware through freelance software testing and feedback. You can get paid to help us shape the digital landscape!

We are looking for individuals living in or nearNew York City, NYwho would be interested in participating on-site in testing exciting new digital wearable technology.

• You will be wearing and using technology on your arms and hands that will control a device through movement and manual inputs
• Participants will be required to give feedback on their experience with the device through a survey
• The time commitment for testing is approximately3 hours
• Payout for this project is$150

Tester Requirements:

• Must be 18 years or older
• Must be willing to travel to designated data collection facility in New York, NY during normal business hours
• Must be proficient in spoken and written English
• Must have normal or close-to-normal hearing
• Must have normal vision OR able to wear vision-correcting glasses/contacts on the day(s) of the experiment
• Must have no history of epilepsy, seizures, or severe traumatic brain injury (i.e., concussion with nausea and/or memory loss)
• Must have no condition that impairs ability to grip or touch objects with hands and all 10 digits
• Must have no pre-existing conditions in the arms (which includes shoulder, arm, wrist, hand, fingers) such as tendinitis, existing or recurring pain, etc.
• You are not pregnant - We dont want to induce stress on neonates.

We are offering a$25 bonus payoutif you refer a tester to participate who successfully completes the project! Be sure they know to provide your name and email that is affiliated with your uTest account during the application process.

We require every tester to have a physical copy of a state / government issued Photo ID. Copies will not be accepted. If you arrive on site without a valid Photo ID (expired Photo ID's will not be accepted), you are ineligible to test and will be turned away without compensation.

If you require corrective lenses, please wear contacts if you have them available. Otherwise, bring your glasses with you on the day of your appointment.

We know that COVID-19 is still impacting lives globally as countries take precautionary measures to slow the spread of the virus. The safety of our community of testers and our employees remains a priority for Applause.

For more information on actions you should take regarding COVID-19 prevention, we encourage every tester to refer to local guidelines or the Centers for Disease Control and World Health Organization communications.

• Computers & Technology

Welcome to uTest, by Applause. We are a company that helps businesses test the accuracy and usability of their websites, applications, and hardware through freelance software testing and feedback. You can get paid to help us shape the digital landscape!

We are looking for individuals living in or nearAtlanta, GAwho would be interested in participating on-site in testing exciting new digital wearable technology.

• You will be wearing and using technology on your arms and hands that will control a device through movement and manual inputs
• Participants will be required to give feedback on their experience with the device through a survey
• The time commitment for testing is approximately3 hours
• Payout for this project is$120

Tester Requirements:

• Must be 18 years or older
• Must be willing to travel to designated data collection facility in Atlanta during normal business hours
• Must be proficient in spoken and written English
• Must have normal or close-to-normal hearing
• Must not be currently pregnant
• Must have normal vision OR able to wear vision-correcting glasses/contacts on the day(s) of the experiment
• Must have no history of epilepsy, seizures, or severe traumatic brain injury (i.e., concussion with nausea and/or memory loss)
• Must have no condition that impairs ability to grip or touch objects with hands and all 10 digits
• Must have no pre-existing conditions in the arms (which includes shoulder, arm, wrist, hand, fingers) such as tendinitis, existing or recurring pain, etc.
• You are not pregnant - We dont want to induce stress on neonates.

We are offering a$25 bonus payoutif you refer a tester to participate who successfully completes the project! Be sure they know to provide your name and email that is affiliated with your uTest account during the application process.

We require every tester to have a physical copy of a state / government issued Photo ID. Copies will not be accepted. If you arrive on site without a valid Photo ID (expired Photo ID's will not be accepted), you are ineligible to test and will be turned away without compensation.

If you require corrective lenses, please wear contacts if you have them available. Otherwise, bring your glasses with you on the day of your appointment.

• Computers & Technology

Job Summary

• Lead the development, implementation, and optimization of complex SMT processes, including stencil printing, pick-and-place FUJI, reflow soldering, and automated optical inspection (AOI).

• Conduct advanced root cause analysis and implement corrective actions for SMT process defects (e.g., shorts, opens, voids, component placement issues) using statistical process control (SPC) and other analytical tools.

• Design and execute experiments (DOE) to improve SMT process robustness, yield, and throughput, focusing on new product introduction (NPI) and existing product enhancements.

• Collaborate with design engineering, manufacturing, and quality teams to ensure manufacturability (DFM) and resolve complex technical issues related to SMT assembly.

• Develop and maintain comprehensive process documentation, work instructions, and training materials for SMT operators and technicians.

• Evaluate and recommend new SMT equipment, materials, and technologies to enhance capabilities and improve manufacturing efficiency.

• Provide technical mentorship and guidance to junior engineers and manufacturing personnel on SMT best practices and problem-solving techniques.

• Drive continuous improvement projects using Lean manufacturing and Six Sigma methodologies to reduce waste and increase productivity within SMT operations.

• Monitor key performance indicators (KPIs) for SMT processes and present findings and recommendations to management.

• Ensure compliance with all relevant industry standards, safety regulations, and quality management systems (e.g., ISO, IPC).

Job Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field. Master's degree preferred.

• 8+ years of progressive experience in SMT process engineering within a high-volume electronics manufacturing environment.

• Expert-level knowledge of SMT equipment (e.g., printers, pick-and-place machines, reflow ovens, AOI/SPI) from various manufacturers (e.g., Fuji, Universal, Koh Young, Agilent).

• Deep understanding of IPC-A-610 and J-STD-001 standards.

• Proficiency in statistical process control (SPC), design of experiments (DOE), and advanced problem-solving methodologies (e.g., 8D, Six Sigma).

• Strong analytical skills with the ability to interpret complex data and make data-driven decisions.

• Demonstrated ability to lead technical projects and drive process improvements.

• Excellent communication, interpersonal, and presentation skills, with the ability to effectively collaborate with cross-functional teams and mentor others.

• Experience with CAD/CAM software for SMT programming and DFM analysis is a plus.

• Ability to work effectively in a fast-paced, dynamic manufacturing environment.

SYSTEMTEC is seeking a Senior IT Project Manager for a hybrid opportunity (3 days a week onsite in Columbia, SC, 2 days remote). The candidate will oversee and guide IT project delivery across Agile and Waterfall environments, leading Scrum teams and ensuring projects meet organizational goals, timelines, and quality standards. They will act as a bridge between technical teams and business stakeholders to drive successful enterprise technology initiatives.

Required Qualifications of the Senior IT Project Manager:

• Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
• 5–7 years of experience managing IT projects in a PMO or enterprise environment
• Proven experience leading Scrum teams in an Agile setting
• 5+ years of hands-on experience with Agile project management practices
• 5+ years of experience with both Agile and Waterfall methodologies
• Experience managing SDLC processes and project documentation
• Strong ability to manage stakeholder expectations and cross-functional teams
• Bachelor’s degree in Business, IT, Computer Science, Finance, or related field
• Excellent verbal, written, and presentation skills
• Demonstrated ability to coach and mentor project team members

Preferred Skills/Experience of the Senior IT Project Manager:

• Master’s degree in a related field
• PMP, Certified ScrumMaster (CSM), or Certified Product Owner (CSPO) certifications
• Experience supervising Scrum Masters or other Project Managers
• Expertise in enterprise portfolio and financial tracking

Responsibilities of the Senior IT Project Manager

• Lead Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives
• Track project progress using Azure DevOps Boards and maintain SDLC artifacts
• Ensure team alignment on priorities and delivery objectives
• Partner with IT and business stakeholders to support strategic technology initiatives
• Monitor project risks, issues, dependencies, and budgets, escalating when necessary
• Coach and mentor team members to promote best practices and quality delivery

Work Location: Hybrid – Columbia, SC (onsite Tuesday–Thursday)

Compensation / Benefits:

Full-Time Employment with SYSTEMTEC means a competitive salary + paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more

***Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.***

Compensation:

$145,000.00 to $160,000.00 per year annual salary.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Required Skills & Experience

-10+ years of experience in technology, consulting, or enterprise solution delivery.

-Proven success leading large enterprise initiatives with multiple stakeholders and dependencies.

-Experience creating and executing long‑term, multi‑year strategies that align with business goals.

-Strong ability to communicate complex concepts clearly to both technical and non‑technical audiences.

-Demonstrated experience in organizational leadership, including team collaboration, cross‑team alignment, and relationship building.

-Ability to influence without authority across diverse teams and leadership levels.

-Experience improving team or organizational health through process optimization, workload balancing, or operating model changes.

-Strategic thinker who can anticipate business needs and guide teams through ambiguity and change.

-Experience partnering with executives and business leaders to ensure alignment and shared understanding of priorities.

-Strong inclination toward collaboration, curiosity, innovation, and fostering continuous learning within teams.

Nice to Have Skills & Experience

-Experience supporting or leading enterprise-wide transformation initiatives beyond their immediate team.

-Background in consulting, especially within strategy, org design, or enterprise delivery environments.

-Strong familiarity with emerging technologies and the ability to recommend new approaches to improve enterprise solutions.

-Experience building or maturing operating models, intake processes, or delivery frameworks across large teams.

-Prior work influencing executive-level stakeholders or leading strategy discussions at the senior leadership level.

-Demonstrated success improving team culture, engagement, or retention within a technical organization.

-Strong aptitude for communication frameworks, decision frameworks, or structured problem solving used to manage ambiguity.

-Experience partnering closely with cross-functional groups (Product, Engineering, Ops, Data, CX, etc.) to drive alignment and shared priorities.

-Experience establishing or improving continuous improvement programs or delivery optimization efforts.

-Track record of fostering an environment of curiosity, innovation, and continuous learning within teams.

Job Description

Insight Global is seeking a Sr. IT Manager focused on strategy and organizational leadership to support a large Enterprise Solutions team. This leader will guide long‑term planning, shape team structure, and drive cross‑functional alignment across the business and technology groups.

Day‑to‑day responsibilities include:

-Developing and executing multi‑year strategies that align technology initiatives to broader business goals.

-Designing and refining organizational structures, improving workload balance, and creating sustainable operating models for large teams.

-Leading cross‑team collaboration to ensure clear communication, shared priorities, and smooth delivery across multiple stakeholders.

-Partnering closely with business leaders, executives, and technical teams to ensure alignment, transparency, and buy‑in around enterprise initiatives.

-Driving change in ambiguous environments by applying strategic frameworks, setting vision, and providing clarity for teams during periods of growth or transformation.

-Identifying opportunities for process optimization, improving team health, and strengthening delivery predictability.

-Communicating complex concepts in clear, accessible terms to both technical and non‑technical audiences.

-Fostering a culture of collaboration, continuous improvement, and curiosity across diverse teams.

Title - IT Operations Manager

Location - Onsite at Any Axos office location. - San Diego, CA /Centennial, CO/ Omaha, NE/ Irvine, CA / Salt Lake City, UT / Edison, NJ / Overland Park, KS/ Las Vegas, NV

Contract - 3 months contract to Hire

Job Description :

Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.

Responsibilities:

• Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
• Assist in the management of policy development and technology planning
• Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
• Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
• Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
• Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
• Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
• Ensure smooth operations of all IT systems and data security
• Understand and track applicable regulatory and reporting requirements
• Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
• Assist in preparing the IT organization’s disaster recovery and business continuity plans, policies, and procedures
• Work with senior management to enhance monitoring of critical applications and develop operational run books
• Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
• Establish a stable performance environment by monitoring and analyzing problems
• Ensure problems are identified and solved as rapidly and efficiently as possible
• Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
• Provides estimates, forecasting and work planning assistance

Requirements:

• Bachelor’s degree or equivalent in Information Technology, or related field
• 7+ years' experience working in an IT Operations production support role in an enterprise environment
• 2+ years' leadership experience
• Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
• Familiarity working with enterprise project planning and resourcing
• Internal and external customer-facing production support experience
• Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
• Knowledgeable with a variety of infrastructure technologies: Windows, VMware
• Active Directory
• Ability to support 24x7 operations
• Detail-oriented, with superior verbal and written communication skills
• Strong critical thinker with problem solving aptitude
• Excellent organizational skills with the ability to juggle multiple tasks at once
• Proactive mindset

Preferred:

• ITSM or ServiceNow experience
• Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification