Stellantis Logo Jobs in Usa

Reports To: Under the direct supervision of the Manager.

General Description/Position Goal:

I. Job Related Functions:

Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services.

Directly responsible for the overall administration, coordination, and evaluation of the patient registration, check-in, check-out and insurance verification process. Informs patients of costs for care being provided and guides them to appropriate resources for further information.

Answers telephones, relays messages and greets visitors/patients.

Has knowledge of commonly used concepts, practices and procedures.

Relies on instructions and pre-established guidelines to perform the functions of the job.

Duties as assigned.

II. Customer Service Expectations:

Demonstrates competencies in customer service and an understanding SimonMed Imaging code of conduct and culture.

III. Equipment:

Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.

IV. Job Related And Professional Growth:

Adheres to policies, procedures, guidelines relative to departmental operations. Participation in specific activities for the promotion of self-growth or the enhancement of a positive image.

V. Quality:

Applies the standards of practice/performance in the work setting to achieve positive outcomes.

Minimum Qualifications:

Requires a high school diploma or its equivalent and 0-2 years of related experience. Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.

Physical Demands:

This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking. Good visual and auditory acuity as well as good manual dexterity and the ability to be readily understood are essential. Must be able to work in an environment with multiple deadlines and priorities. Must be able to work in a stressful environment.

Dress Attire:

Business Casual and always a SimonMed Logo Custom Lab coat/White Jacket

About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation:

Reputation pioneered the category of online reputation management more than 15 years ago. Today, we're redefining it for the AI era - helping companies transform customer feedback into operational intelligence that drives growth, efficiency, and exceptional experiences.Lead enterprise growth across the Property Management vertical, with a focus on large multifamily operators. You'll own the full sales cycle from prospecting to close, building executive relationships with CMOs, CXOs, and Operations leaders who are rethinking how reputation and resident experience data drive operational performance.

This isn't transactional selling. You'll act as a strategic advisor, helping operators connect the dots between online sentiment, leasing velocity, retention, and asset value. Success requires fluency in the language of property management, not just software, along with the ability to navigate complex buying committees and long sales cycles with patience and precision. The right candidate challenges assumptions, shapes how prospects think about reputation and experience data, and earns trust by leading with insight rather than product features.

You've sold into property management before. You understand the operational realities of large management companies, and you know how to run a disciplined sales process while staying adaptable to how these organizations actually buy. You'll drive both new logo acquisition and expansion within existing strategic accounts, working across national and large regional multifamily portfolios. Deal sizes typically are six figures. If you've closed six and seven-figure deals in this space and want to own a category-defining vertical, let's talk.

How You'll Shape the Experience:

• Drive new business within large multifamily operators and regional portfolios.

• Aggressively hunt and close new business, owning the entire sales cycle from prospecting to deal close.

• Lead complex, multi-stakeholder deal cycles with a consultative, insight-led approach

• Develop and implement go-to-market strategies aligned with industry-specific goals and growth targets.

• Build and maintain strong relationships with senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations.

• Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success.

• Identify new business opportunities and grow market share across national and regional property management portfolios.

• Provide market feedback to inform product innovation and positioning.

• Coordinate internal resources and stakeholders to deliver exceptional customer outcomes.

• Perform additional duties as assigned.

The Skills That Set You Apart:

• 8+ years of experience in SaaS sales, with a strong preference for experience in the Property Management industry.

• Undergraduate degree preferred; equivalent relevant experience will also be considered.

• Proven success selling to property management companies with a clear understanding of the industry's reputation, resident experience, and operational pain points.

• Track record of exceeding quota in a consultative sales environment.

• Demonstrated ability to build and manage a sales pipeline through prospecting, networking, and strategic outreach.

• Comfortable operating with autonomy while maintaining pipeline discipline and forecast accuracy

• Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.

• Highly motivated self-starter with the ability to work independently from a home office.

• Ability to command a room with C-level audiences and translate complex data into business outcomes

• Comfortable leveraging cross-functional teams to create customer value and close complex deals.

Where You'll Connect & Collaborate:

• This role is aligned to the region or territory you support (entire U.S. coverage), and you may be based anywhere within that region. While this position is not tied to a specific office, we value in-person connection and collaboration. Travel to a Reputation office or customer site may be required periodically for team meetings, customer engagement, or key business moments (25-35%).

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

• 10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.

Health and Welfare Benefits

• Multiple medical and dental plan options, plus 100% company paid vision coverage

• 401k available through Fidelity

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Critical Illness, Accident & Hospital Indemnity insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- : Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

Impact you will make

We are seeking an experienced Product Manager to lead the vision, strategy, and execution of our Patient Experience and Denials Prevention analytics products focused on healthcare revenue workflows in healthcare. This role provides both strategic and people leadership, overseeing a team of Product Owners while working cross-functionally to ensure our solutions deliver measurable value to healthcare providers.

The Product Manager will collaborate closely with the Sr. Director of Product Management and fellow Product Managers to define portfolio strategy and drive cross-product alignment. This role is responsible for turning market needs and business goals into actionable roadmaps, partnering across the organization to deliver high-impact analytics products that support operational efficiency and financial performance in the revenue cycle.

Responsibilities:

• 
  
  
• Lead the product direction for a defined domain, including shaping the roadmap, aligning with business objectives, and ensuring successful delivery
  
  
• Manage and mentor a team of Product Owners, supporting their development and ensuring clear priorities and execution
  
  
• Collaborate with other Product Managers and the Sr. Director of Product Management to develop and maintain an integrated product portfolio strategy
  
  
• Translate customer and market needs into business cases, value propositions, and prioritization frameworks
  
  
• Guide cross-functional teams through the product lifecycle, from ideation to delivery and adoption
  
  
• Ensure strong coordination with Engineering, UX, Data Science, Marketing, and Customer Success teams
  
  
• Monitor product performance through defined KPIs and partner on go-to-market and enablement activities
  
  
• Maintain subject matter expertise in revenue management and revenue recovery workflows
  
  

Qualifications:

• 
  
  
• 5+ years of experience in product management or related roles, with 2+ years of team leadership preferred
  
  
• Proven ability to manage and mentor Product Owners or similar roles
  
  
• Strong collaboration and communication skills, with experience leading through influence across departments
  
  
• Deep understanding of the healthcare revenue cycle, particularly revenue recovery processes
  
  
• Experience with analytics, SaaS, or data-driven solutions in a regulated or healthcare setting
  
  
• Strategic thinker with strong execution skills and attention to measurable outcomes
  
  

What we would like to see

• 
  
  
• Experience with process diagrams and flowcharts (MS Visio, Draw IO, etc.)
  
  
• Experience in a customer-facing role
  
  
• SQL and database knowledge a plus
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

Impact you will make

Software Engineer with FinThrive is responsible for the design and development of new features and tools to support our industry leading healthcare software. This position also supports and maintains existing products for growth and development of our Patient to Payment technology suite. The ideal candidate will have experience with software development practices and patterns, as well as direct experience in supporting enterprise-level cloud-based solutions. Collaborating on a high energy team that provides an opportunity for flexibility of responsibility, schedule and location.

You will help create and maintain our software and establish best practices. Key impact:

• 
  
  
• Create or update components of multi-million-dollar revenue claims products
  
  
• Work with cutting edge web technologies and modernize older applications
  
  
• Build cloud based software using modern CI/CD practices
  
  

What you will do

• 
  
  
• Develop new features and maintain/enhance existing functionality
  
  
• Work within and maintain an extensible and performant system architecture
  
  
• Perform code review, unit test coverage, and continuous improvement
  
  
• Monitor and fix security vulnerabilities
  
  
• Support automation and productivity
  
  
• Communicate effectively with team members and project leadership about technical deliverables and hurdles
  
  
• Seek opportunities to incorporate new technologies into the product's technology stack when they can add value
  
  
• Work directly with support organizations to resolve production issues
  
  
• Provide application support by analyzing defects, replicating/fixing defects and providing root cause analysis for defects
  
  
• Troubleshoot and resolve functional and performance related issues
  
  
• Update documentations for code written, deployment instructions, and support
  
  

What you will bring

• 
  
  
• Bachelor's degree in software engineering or related field; alternative 4+ years of software engineering experience
  
  
• Experience in developing software in an Agile environment
  
  
• Good knowledge of Visual Studio, C#, ASP.Net MVC, ASP.Net, SQL, WebAPI
  
  
• Experience with modern web development with modern JS and TS frameworks
  
  
• Angular experience
  
  
• OOD & Design Patterns, e.g., Inversion of Control (Microsoft Dependency Extensions / Autofac/Unity)
  
  
• Experience with unit testing frameworks (nUnit, Moq, MSTest, nspec, etc.)
  
  
• Excellent oral and written communications skills
  
  
• Basic understanding of CI/CD and integration of automation into CI/CD
  
  
• Effective communication skills and ability to collaborate with developers and product owners
  
  

What we would like to see

• 
  
  
• Strong understanding of .NET
  
  
• Azure Knowledge
  
  
• Continuous Integration experience and understanding
  
  
• Automated Testing & Continuous Integration experience
  
  
• Test Driven Development (TDD) experience
  
  
• Cloud base software development experience
  
  
• Healthcare domain knowledge, specifically in the areas of Patient Accounting, HIM, Revenue Cycle and IT integration
  
  
• Knowledge of software development best practices; proven ability to monitor code quality and unit test coverage, security vulnerabilities
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

Impact you will make

The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.

Regional Customer Success Leader

What You Will Do

• 
  
  
• Report to the SVP, Growth and lead a regional team of Customer Success Directors
  
  
• Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
  
  
• Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
  
  
• Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
  
  
• Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
  
  
• Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
  
  
• Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
  
  
• Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
  
  
• Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
  
  
• Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
  
  

What You Will Bring

• 
  
  
• 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
  
  
• 5+ years of leadership experience managing and developing regional or national customer success teams.
  
  
• Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
  
  
• Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
  
  
• Experience in account strategy, KPI management, and operational execution.
  
  
• Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
  
  
• Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
  
  
• Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
  
  
• Bachelor's degree required; MBA or advanced degree preferred.
  
  
• Travel required: up to 50%.
  
  

What We Would Like to See

• 
  
  
• Prior experience with revenue cycle SAAS technology and service solutions
  
  
• Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
  
  
• Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
  
  
• Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

What you will do

• 
  
  
• Own the process for building payer relationships, identifying payer requirements for connection, translating requirements into user stories for the development team, coordinating implementation and testing, and ensuring the payer connection is successful in production.
  
  
• Fill the role of subject matter expert in relation to prior authorizations and notice of admission both in terms of payer requirements and overall business requirements to successfully manage prior authorizations between providers and payers.
  
  
• Identify and document the correct method of submission and status for prior authorizations to payers based on the payer requirement for specific service or CPT code including EDI 278 215/217, UMO payer portal, or Fax.
  
  
• Document payer portal prior authorization workflows for robotic process automation and work with the RPA development team to build and test new payer portal prior auth automations.
  
  
• Define and monitor key metrics for prior authorization connectivity, including transaction turnaround time, error rates, and customer satisfaction
  
  
• Maintain up-to-date knowledge of regulatory requirements impacting prior authorization processes and ensure compliance in all payer connections
  
  
• Become an expert in the upcoming Da Vinci FHIR prior authorization standards and work with development and business teams to ensure successful transition to FHIR
  
  
• Work with payers and providers to establish FHIR connections for Prior Auth
  
  
• Collaborate with the development team and clearinghouse team to establish EDI connections to payers
  
  
• Collaborate closely with development, QA, UX, and other cross-functional teams to ensure deliverables meet customer and business expectations.
  
  
• Engage directly with customers and internal stakeholders to elicit and understand business needs, pain points, and desired outcomes.
  
  
• Triage errors and issues that arise and work and collaborate with other teams to resolve as needed to resolve the issues.
  
  
• Prioritize the payer connection backlog based on business value, customer impact, and development capacity, ensuring alignment with strategic goals.
  
  
• Apply critical thinking to streamline processes and work towards continual improvement and efficiency
  
  
• Maintain and prioritize the user story backlog and work with development and stakeholder teams to refine user stories to meet the Definition of Ready for development
  
  
• Work with the scrum team to ensure all tasks are completed and the committed objectives are achieved
  
  

What you will bring

• 
  
  
• Subject matter expert knowledge of healthcare prior authorizations and notice of admission processes on the provider, payer, and UMO sides.
  
  
• 2+ years of experience working with prior authorization submissions and status to payers and UMOs
  
  
• Knowledge of Da Vinci FHIR and ability to become a Da Vinci FHIR subject matter expert
  
  
• Strong skills in creating detailed requirements, user stories, and acceptance criteria.
  
  
• Strong analytical and critical thinking skills to solve complex business problems.
  
  
• Provide guidance and direction to the technology teams during the development cycle and participate in all scrum ceremonies. Be available and ready to make quick, well-informed team-level decisions on behalf of stakeholders and the business
  
  
• Ability to train others and share knowledge across teams
  
  
• Excellent written and verbal communication skills, excellent inter-personal skills with the ability to bridge business and technical environments, and ability to build professional relationships
  
  
• Ability to quickly learn complex systems and understand product architecture and development frameworks.
  
  

What we would like to see

• 
  
  
• Bachelor's degree in a related field
  
  
• Experience working directly with healthcare providers, payers, or RCM vendors.
  
  
• Experience in Agile Scrum and SAFe development methodologies
  
  
• Healthcare revenue cycle management knowledge specifically related to prior authorizations
  
  
• Knowledge of healthcare EDI transactions including 278 215/216/217, 837, 835, 276/277, 270/271, and 275 EDI transactions
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

About the Role

Impact you will make

Are you an expert in healthcare insurance reimbursement? Do you thrive on solving complex insurance denials and underpayments? Join our team and play a vital role in ensuring hospitals receive the reimbursements they deserve.

We're looking for an experienced Healthcare Denials Specialist to analyze and resolve payer denials and underpayments. You'll be part of a dynamic team using cutting-edge ARO software to streamline medical claims and collections. As a Denials Specialist II, you will also have the opportunity to mentor junior representatives.

What you will do

• 
  
  
• Investigate and resolve insurance denials and underpayments
  
  
• Call healthcare insurance companies, affiliates, and providers to resolve underpayment or denial issues
  
  
• Analyze contracts, billing, and collections to ensure accurate reimbursement
  
  
• Work closely with leadership and team members to identify denial trends and process improvements
  
  
• Create appeals, patient correspondences, and payer communication to support claim resolutions
  
  
• Maintain HIPAA compliance and accurately document all work performed
  
  

What you will bring

• 
  
  
• 3+ years of proven success with healthcare insurance billing, follow-up, reimbursement and collections in a hospital or BPO vendor environment
  
  
• Deep knowledge of payer rules, including how to interpret denial reasons and submit appeals
  
  
• Experience with healthcare billing/EHR systems (EPIC, Paragon, Zirmed, or similar)
  
  
• Strong understanding of medical terminology including claim types (UB-04), CPT, ICD, DRG codes, and EOB/RA
  
  
• Ability to identify and resolve complex denials and underpayment issues
  
  
• Excellent communication skills both written and verbal
  
  
• Strong problem-solving and analytical skills to assess insurance payment discrepancies
  
  
• Proficiency in Microsoft Excel and Word
  
  
• This role requires on-site work at FinThrive's Plano, TX office
  
  

What we would like to see

• 
  
  
• Medicaid, Medicare, and Commercial billing experience
  
  
• Associate or Bachelor's degree
  
  

Why Join Us?

• 
  
  
• Work with an innovative team using advanced ARO technology to improve medical billing efficiency
  
  
• Career growth opportunities in healthcare finance and revenue cycle management
  
  
• Competitive salary, benefits, and a supportive team culture
  
  
• Apply now to make a real impact with FinThrive!
  
  

About FinThrive

FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.

FinThrive's Core Values and Expectations

• 
  
  
• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
  
  
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
  
  

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know Your Rights
Pay Transparency Notice

FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO

| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands

ABOUT THE COLLEGE 

Palo Verde College is a publicly supported 2-year college located in the beautiful Southeastern California desert. Yearly enrollment is approximately 7,000 students (full and part-time).

Palo Verde Community College is an Equal Opportunity Employer and is committed to providing an educational environment which affirms and supports diversity in its faculty, staff, and administration, and promoting an environment of inclusion. At Palo Verde College, we value every team member?s contribution in achieving the mission of providing excellent educational programs and services that contribute to the success of our students and the vitality of the community we serve. We are looking for individuals who enjoy working collaboratively in an environment of diversity, culture, thinking, and learning.  

Palo Verde College is designated as a Hispanic-Serving Institution (HSI) and proudly offers many programs to serve and support our diverse student body. College faculty are expected to be willing to utilize different learning and teaching methods appropriate to the students they serve. Palo Verde College expands access to higher education and learning opportunities by providing education via  in person, online,  correspondence education, hybrid classes, and interactive television (ITV) modalities. Further information on the College's distance education programs can be found in the College Catalog. In addition, Palo Verde College is committed to serving students who have been impacted by the criminal justice system through education. Resources for teaching classes for incarcerated or formerly incarcerated students are available through the Rising Scholar Network.

LOCATION

Palo Verde College is located in the City of Blythe at one of the busiest entrance points to California. The college is located in a desert oasis adjacent to the beautiful Colorado River and the Palo Verde Valley.  Blythe, and the fertile Palo Verde Valley, is primarily a farming and ranching area. Boating, fishing and hunting attract many tourists.  The Palo Verde Valley is centrally located between Phoenix and Los Angeles, Las Vegas and the Mexican border. The valley?s great climate, with more than 350 days of sunshine and mild winters, attracts thousands of winter visitors every year.

Under the supervision of the Director of Marketing and Advancement Services, or designee, the Advancement Services Specialist provides creative, logistical, and technical support for marketing campaigns, fundraising activities, donor relations, graphic design, event coordination, and scholarship programming. The Advancement Services Specialist provides specialized support in promoting the College and the PVC Foundation?s mission, advancing equity and inclusion, and enhancing institutional visibility through creative content development, data integrity, and community engagement.

DUTIES AND RESPONSIBILITIES:

1. Develops and supports inclusive marketing and fundraising efforts that celebrate student diversity, promotes access to scholarships, and build authentic engagement with donors, alumni, and the broader community, 
2. Provides logistical and creative support for advancement efforts such as fundraising, annual giving, alumni engagement, grant support, and planned giving communications. 
3. Responsible for logging gifts, preparing donor receipts and acknowledgment letters, validating submitted donor records, creating pledges, and reminders.
4. Assists with annual solicitations and tracking of scholarship renewals; communicates scholarship deadlines, criteria, and award information clearly to students, families, and campus partners; coordinates and tracks scholarship applications and awards.
5. Coordinates Foundation presence at annual ceremonies; serves as a liaison with the PVC Foundation; assists in the preparation of agenda items for the Foundation Board of Directors meetings; attends Foundation meetings and serves as official recorder.
6. Creates and implement innovative marketing strategies that resonate with the college?s core vision, mission and values; conceptualizes and creates original and innovative components of design projects; design marketing materials and visual content using graphic design tools. 
7. Assists in providing technical information concerning the college?s brand identity and conducting publication reviews for spelling, grammar and appropriate application of graphic elements; supports the development and implementation of branding strategies and templates for district wide marketing.
8. Designs trademarks, logos, and illustrations; advises stakeholders regarding the application and use of graphics and exhibits.
9. Coordinates with other departments for timely updates to the District?s College Foundation, scholarship, and alumni website; assists in editing District wide content for accuracy and brand consistency.
10. Maintains department files, forms, and records; proofreads, edits, provides feedback, content and creative direction for material including college publications, special event marketing, photos, videos, and branding guides. 
11. Provides information to students, staff, faculty, donors, external constituencies, alumni, other public and regulatory agencies, community groups, the business community, and the general public.
12. Provides graphic design assistance to other departments as requested by the assigned administrator.
13. Coordinates the development of videos, testimonials, and stories that highlight student success,
14. Responsible for the District?s social media accounts; researches industry trends and pitches new content ideas; assists with monitoring campaign performance and tracking essential metrics. 
15. Supports crisis communication efforts.
16. Assists in taking photographs for district activities and events.
17. Assists in coordinating and supporting annual Foundation financial audit; provides lists of requested transactions, report back-ups and balance queries.
18. Handles confidential and sensitive issues with discretion.
19. Proofreads and verifies Foundation, scholarships, and budgetary data from all sources, including content for solicitations, marketing, and web materials.
20. Conducts thorough market research to identify trends, opportunities, and target audiences; processes and prepares a variety of documents, materials, and records according to established procedures and practices.
21. Responsible for district mascot program, including recruiting and training student performers, scheduling appearances, and maintaining costume.
22. Coordinates related special projects as assigned.
23. Reviews budget and projections with assigned administrator; processes marketing and advancement-related purchase requests; monitors and maintains inventory of office supplies, promotional items and advancement materials.
24. Attends meeting and trainings workshops as required; presents at orientations, workshops, and meetings. 
25. Represents the college and programs at regional and statewide meetings, workshops, and professional development activities
26. Exhibits an equity-minded focus, responsiveness, and sensitivity to support an inclusive learning environment.  
27. Demonstrates a strong commitment to diversity, equity, inclusion, and accessibility principles in all aspects of job performance; actively promotes and creates a welcoming and inclusive environment. 
28. Participates in professional development activities, and other related committees or workgroups.
29. Performs other related duties as assigned.

KNOWLEDGE AND ABILITIES

1. Principles and practices of fundraising, donor stewardship, and scholarship management.
2. Marketing principles, techniques, and best practices in higher education.
3. Graphic design principles and software tools.
4. Social media platforms and digital content strategies.
5. Website content management systems
6. Office productivity software (MS Office Suite: Word, Excel, Outlook, PowerPoint).
7. Marketing and branding best practices in higher education.
8. Web and social media content creation and management.
9. Communication strategies for diverse and multilingual communities.
10. Database management and CRM systems.
11. Scholarship programs and financial aid processes.
12. Event planning and logistics coordination.

1. Understand District organization, operations, policies, and objectives
2. Communicate effectively, both orally and in writing, with diverse audiences
3. Manage multiple projects and deadlines with attention to detail.
4. Work independently and collaboratively in a fast-paced environment.
5. Exercise discretion in handling sensitive and confidential information.
6. Provide excellent customer service to internal and external stakeholders.
7. Represent the District positively in community and donor-facing settings.
8. Create inclusive, visually engaging marketing material
9. Interpret and apply college policies, procedures, and regulations.
10. Support and promote the mission of the College and Foundation through culturally responsive practices.
11. Analyze situations accurately and adopt an effective course of action.
12. Operate modern office equipment including specialized software applications.

1. Associate?s Degree from an accredited institution or the equivalent.
2. Two (2) years related work experience in fundraising, marketing, communications, graphic design or related field. 
3. Type at 40 wpm.
4. Passage of the District?s clerical skills test.
5. Sensitivity to and understanding of the diverse academic, ethnic, racial, age, national origin, religious, gender, sexual orientation, socio-economic, disabilities, and cultural backgrounds of community college students.

SUBSTITUTION POLICY 

Substitutions for meeting the minimum qualifications are allowed for this job posting. Substitutions are allowed for education and professional experience.  Substitutions will be processed as follows:
Education:

1. 24 semester units equates to one (1) year of college level course work; OR
   • One (1) year of professional experience
2. 48 semester units equates to two (2) years of college level course work; OR
   • An Associate?s degree; OR
   • Two (2) years of professional experience
3. 96 semester units equates to four (4) years of college level course work; OR
   • A Bachelor?s degree; OR
   • Four (4) years of professional experience

Professional Experience:

1. One (1) year of professional experience equates to 24 semester units of college level course work
2. Two (2) years of professional experience equates to 48 semester units of college level course work; OR
   • An Associate?s degree
3. Four (4) years of professional experience equates to 96 semester units of college level course work; OR
   • A Bachelor?s degree

1. Bachelor?s Degree from an accredited institution.
2. Experience in community development and grant management.
3. Demonstrated experience with Adobe Creative Cloud Suite (Photoshop, Illustrator, InDesign), Canva, and other tools used for professional marketing and graphic design.

1. The physical demands and work environment are typical of an administrative job in an onsite, remote, or hybrid office environment.
2. The incumbent must be able to perform the essential functions of the job, with or with out a reasonable accommodation.
3. This position may conduct routine visits to all service locations, including California Department of Corrections and Rehabilitation (CDCR) facilities, local high schools, and PVC?s Needles Center and Child Development Center.

1. This is a 12-month full time classified position. May include evening and weekend duty.
2. Row 13 on the classified salary schedule.
3. The District offers an attractive package of fringe benefits including medical, prescription,dental, vision and life insurance as accorded per CSEA agreement.

APPLICATION PROCESS

Our employment online application process is designed to assist the search committee in evaluating whether or not you possess the required knowledge and skills for the position for which you are applying. Job-related information from all applicants will be evaluated to identify those best qualified.  Only the best-qualified applicants will be selected for testing and further consideration.  Therefore, the online application must be completed to allow a comprehensive review and evaluation.  Failure to complete the online application (and supplemental material, when required) will constitute failure to comply with the selection process and the application will be rejected.

1. To guarantee consideration, a completed application and any other required material listed, must be submitted with the online application by the published closing date.
2. Applications are only accepted for positions currently open for recruitment.
3. Meeting minimum requirements does not guarantee you an interview.
4. Current employees who are applying for a position should be aware that material from their personnel files will not be included as part of the application packet, and they should provide information on past and present employment in the same degree of detail as any other candidate.
5. Applicants wishing to apply for more than one position must submit a separate application and required materials for each position.
6. Legible photocopies of documents will only be accepted.
7. Travel costs related to the interview process will be borne solely by the candidate.
8. Please read the job announcement/description carefully to ensure your background and education meet the requirements of the position
9. The selection process may also include practical exercise (i.e., training demonstration and/or other written, technical manipulative, or simulation exercises), or skilled testing to evaluate candidates? qualifications.
10. Applicants with foreign transcripts must be evaluated by an Accredited United States Institution, please see the approved organizations listed in the following link: ?sfvrsn=bb4f6e6a_6  or the National Association of Credential Evaluation Services link: 

REQUIRED DOCUMENTS

Cover Letter

Resume

Diversity Statement

Copies of Transcripts (Must show all work completed and the conferral date of the degree. If hired original transcripts must be submitted)

Six References (3 Professional and 3 Personal)

Professional Licenses (If applicable)

Recommended: Typing Certificate

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