Staffex Jobs in Usa

Position: Customer Service Representative

Company: Elections Office

Assigned Work Location: Tampa, FL 33619

Pay Rate: $18/hr.

Hours: Monday to Friday 8:00am – 5:00pm

Top Reasons You Want to Work as a Customer Service Representative for the Elections Office:

• Great team environment
• Medical Benefits
• Dental Insurance
• Vision Insurance
• Short Term Disability
• Long Term Disability
• PTO
• Holiday Pay

Customer Service Representative Responsibilities:

• Process poll worker applications and payroll information
• Handle large volumes of inbound and outbound calls in a timely manner
• Answer questions and provide real-time support using webchat applications
• Follow communication scripts when handling a variety of topics
• Identify poll workers’ needs, clarify information, research issues and provide solutions via emails, phone calls and webchat.
• Troubleshoot basic issues with online training activities
• Keep records of all conversations in our call center database in a comprehensible way
• Other duties as required

What will you need as a Customer Service Representative?

• Two years direct clerical experience or an Associate’s Degree from an accredited two-year degree granting college or university
• Great customer services skills and phone etiquette
• Previous experience in a customer support role
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• General office practices and procedures
• Ability to speak, read and write English
• Ability to follow verbal and written instructions
• Ability to work overtime if required (long days and weekends if necessary)
• Ability to work independently and with others
• Passing score on typing and data entry pretesting

Pay: $27.00 per hour

Job description:

Job description:

Work Location: Rochester NY

Job Title: Senior Inside Sales Representative

Pay Rate: $27/hr.

Shift Hours: Monday to Friday: 7AM-4PM

Top Reasons You want to Work as Senior Inside Sales Representative:

• Great team environment
• Medical Benefit
• Dental Insurance
• Vision Insurance
• Short Term Disability
• Long Term Disability
• PTO
• Holiday Pay

Responsibilities:

• You will interact with one of the Northeast Region’s largest customers as an onsite resource to increase sales of the Company's products and/or services.
• Obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience.
• You will also collaborate with outside sales to ensure goals are being met.
• Markets products and offer value-added services.
• Keeps abreast of new products and acquires and shares competitive knowledge.
• Reports on industry trends, competitive pricing and customer feedback to management.
• Build a healthy relationship with clients, stakeholders, and teammates.
• Ability to handle multiple projects simultaneously.
• Strong understanding of sales territory management to efficiently prioritize leads and maximize coverage conversion within assigned territory through virtual and onsite engagement

Qualifications:

• High school diploma or equivalent required; bachelor’s degree preferred
• Requires in-depth knowledge and experience in Sales and Sales Administration (4-5 years)
• Strong computer skills, including Microsoft Office
• Demonstrated high level of sustained competency as a professional contributor
• Ability to work in team environment
• Strong written and verbal communications skills
• Ability to act in solving problems while exhibiting judgment and realistic understanding of issues
• Ability to solve difficult and sometimes moderately complex problems; takes a new perspective using existing solutions and identifies key barriers/core problems and applies problem-solving skills to resolve complex situations
• Works independently with minimal supervision
• Preferred sales experience in electrical or distribution environment
• Ability to travel 0% - 25%

Job Types: Full-time, Temporary

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience:

• Sales and Sales Administration: 4 years (Required)

Ability to Commute:

• Rochester, NY 14610 (Required)

Work Location: In person