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Project Manager - III*
Salary not disclosed
Job Title: Project Manager - III
Location: Remote Position with 25% travel required to Foster City, CA
Duration: 1 year
We are seeking an experienced Project Manager to lead cross-functional initiatives in a fast-paced corporate environment. The ideal candidate will bring strong operational discipline, excellent stakeholder management skills, and the ability to drive complex projects from concept to execution. Pharmaceutical or training experience is preferred but not required. Experience in new hire onboarding-ideally for sales representatives-is highly preferred.
Essential Duties and Job Functions:
* Support the lead training manager by managing assigned components of training initiatives (i.e. planning, execution and follow up) to ensure timelines, quality and objectives are met.
* Lead and collaborate on the development and implementation of knowledge/skill-based training focused on ensuring success through therapeutic disease state and product knowledge for commercial field sales
* Develops and executes training with a specific focus on our new hire program 'Accelerate' as well as account management skills, product knowledge, new promotional campaigns, product launches, communication skills, selling skills, phased trainings, sales meeting training workshops, ongoing learning sustainment programs & other as needed field sales.
* Collaborates with and supports relevant internal departments, including Marketing, Commercial (Field Sales, National Accounts, Regional Trainers), Commercial Operations, Global L&D, Medical Information, Legal, Business Conduct and Regulatory to develop appropriate training.
* Collaborates with internal customers including Compliance/Legal, Marketing and Medical Information to ensure training materials and workshops are current, effective and compliant with regulatory guidelines.
* Partners with external vendors to design curricula or programs and planning of instructional methods and materials using adult learning principles.
* Effectively prepares for instruction by conducting needs assessments, identifying targeted participant characteristics, and soliciting cross-functional feedback before finalizing design and strategy.
* Offers solutions for bridging gaps between current organizational capabilities and needs.
* Helps ensure readiness of the organization for training deployment including identifying key stakeholders and determining their needs in advance, in order to deliver high quality and effective programming.
* Analyzes the characteristics of existing technologies and their use in instructional design.
* Partners with subject matter experts and key stakeholders to identify training needs, improve training solutions and lead change initiative implementation.
* Monitors and maintains alignment with Commercial group's strategic training plan while balancing short-term and long-term business goals.
* Manages budget aligned with both the development of training resources and / or POA / Sales Meetings
Knowledge, Experience and Skills:
* Proficiency in Microsoft Office applications including Word, Teams and PowerPoint, particularly as used in the development of instructional content.
* Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision.
* Ability to organize and work under strict time and production deadlines, while producing quality deliverables.
* Good organization skills, time management, and the ability to juggle multiple tasks are all prerequisites of an effective project manager.
* Excellent facilitation and communication skills.
* Demonstrated ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation and persistence.
* Demonstrated ability to build consensus and gain alignment with key stakeholders
* Demonstrated ability to lead without authority
* Strong organizational and problem-solving skills.
* Comfortable working with people at all levels of the organization globally as well as with suppliers, vendors and customers.
* Ability to effectively communicate in visual, oral and written presentation forms.
* Ability to effectively manage a project from its initiation to delivery, either as live training or as a virtual deliverable.
* Ability to effectively manage multiple vendors from selection to final deliverable
* Must have the ability to focus on performance by establishing clear objectives for the training.
* Strong interpersonal communication, facilitation, problem solving, decision making and analytical skills.
Minimum Experience:
* High School Degree and Twelve Year's Experience
OR
* Associates Degree and Ten Years Experience
OR
* Bachelor's Degree and Eight Years' Experience
OR
* Masters' Degree and Six Years' Experience
OR
* Ph.D.
Preferred Experience:
* MS degree plus 6 years in related field is desirable
* 5+ years of commercial pharmaceutical/biotech experience
* 3 years of successful Field Sales experience
* 1 year Prior commercial training experience
* Experience in HIV is preferred, launch experience preferred
* Sales, marketing, or training experience in a competitive biotech/pharma marketplace
Location: Remote Position with 25% travel required to Foster City, CA
Duration: 1 year
We are seeking an experienced Project Manager to lead cross-functional initiatives in a fast-paced corporate environment. The ideal candidate will bring strong operational discipline, excellent stakeholder management skills, and the ability to drive complex projects from concept to execution. Pharmaceutical or training experience is preferred but not required. Experience in new hire onboarding-ideally for sales representatives-is highly preferred.
Essential Duties and Job Functions:
* Support the lead training manager by managing assigned components of training initiatives (i.e. planning, execution and follow up) to ensure timelines, quality and objectives are met.
* Lead and collaborate on the development and implementation of knowledge/skill-based training focused on ensuring success through therapeutic disease state and product knowledge for commercial field sales
* Develops and executes training with a specific focus on our new hire program 'Accelerate' as well as account management skills, product knowledge, new promotional campaigns, product launches, communication skills, selling skills, phased trainings, sales meeting training workshops, ongoing learning sustainment programs & other as needed field sales.
* Collaborates with and supports relevant internal departments, including Marketing, Commercial (Field Sales, National Accounts, Regional Trainers), Commercial Operations, Global L&D, Medical Information, Legal, Business Conduct and Regulatory to develop appropriate training.
* Collaborates with internal customers including Compliance/Legal, Marketing and Medical Information to ensure training materials and workshops are current, effective and compliant with regulatory guidelines.
* Partners with external vendors to design curricula or programs and planning of instructional methods and materials using adult learning principles.
* Effectively prepares for instruction by conducting needs assessments, identifying targeted participant characteristics, and soliciting cross-functional feedback before finalizing design and strategy.
* Offers solutions for bridging gaps between current organizational capabilities and needs.
* Helps ensure readiness of the organization for training deployment including identifying key stakeholders and determining their needs in advance, in order to deliver high quality and effective programming.
* Analyzes the characteristics of existing technologies and their use in instructional design.
* Partners with subject matter experts and key stakeholders to identify training needs, improve training solutions and lead change initiative implementation.
* Monitors and maintains alignment with Commercial group's strategic training plan while balancing short-term and long-term business goals.
* Manages budget aligned with both the development of training resources and / or POA / Sales Meetings
Knowledge, Experience and Skills:
* Proficiency in Microsoft Office applications including Word, Teams and PowerPoint, particularly as used in the development of instructional content.
* Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision.
* Ability to organize and work under strict time and production deadlines, while producing quality deliverables.
* Good organization skills, time management, and the ability to juggle multiple tasks are all prerequisites of an effective project manager.
* Excellent facilitation and communication skills.
* Demonstrated ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation and persistence.
* Demonstrated ability to build consensus and gain alignment with key stakeholders
* Demonstrated ability to lead without authority
* Strong organizational and problem-solving skills.
* Comfortable working with people at all levels of the organization globally as well as with suppliers, vendors and customers.
* Ability to effectively communicate in visual, oral and written presentation forms.
* Ability to effectively manage a project from its initiation to delivery, either as live training or as a virtual deliverable.
* Ability to effectively manage multiple vendors from selection to final deliverable
* Must have the ability to focus on performance by establishing clear objectives for the training.
* Strong interpersonal communication, facilitation, problem solving, decision making and analytical skills.
Minimum Experience:
* High School Degree and Twelve Year's Experience
OR
* Associates Degree and Ten Years Experience
OR
* Bachelor's Degree and Eight Years' Experience
OR
* Masters' Degree and Six Years' Experience
OR
* Ph.D.
Preferred Experience:
* MS degree plus 6 years in related field is desirable
* 5+ years of commercial pharmaceutical/biotech experience
* 3 years of successful Field Sales experience
* 1 year Prior commercial training experience
* Experience in HIV is preferred, launch experience preferred
* Sales, marketing, or training experience in a competitive biotech/pharma marketplace
Not Specified
S
Sr Software Engineer
🏢 Spectraforce Technologies
Salary not disclosed
Job Title: Senior Software Engineer
Duration: 6+ months (CTH)
Location: hybrid (Newark, NJ)
Summary
As a Senior Software Engineer on the Retirement Strategies Technology team, you will partner with product owners, tech leads, designers, engineers and delivery professionals to deliver quality platforms and products with speed.? You will code, test and debug new and existing applications as you implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.
Here is What You Can Expect on a Typical Day
Build applications ensuring that the code follows latest coding practices and industry standards, using modern design patterns and architectural principles; remove technical impediments??
Develop high quality, well documented and efficient code adhering to all applicable Prudential standards??
Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact?
Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems??
Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day??
Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables.
Use programming languages including but not limited to Java, JavaScript, Springboot, Node.js frameworks?
The Skills & Expertise You Bring:
Bachelor of Computer Science or Engineering or experience in related fields
Ability to coach others with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization??
Experience with agile development methodologies and Test-Driven Development (TDD)
Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Excellent problem solving, communication and collaboration skills
Advanced experience and/or expertise with several of the following:
Programming Languages:? Java, Java Script; working in distributed systems, object oriented programming, design patterns and design methodology; JAVA services using Spring,, Microservices, multi-threading, Concurrency and parallel processing
Frameworks:?Springboot, Node.js
Data Store:?NoSQL or Relational Data structures;
Data Streaming:?SQS, SNA
Application Programming Interfaces (API): Consumption & Development; implementing service oriented architecture (SOA) patterns; Web service technologies such as APIs, REST, JSON, SQL
API Management & Integration : Kong, Apigee
Unit, interface and end user testing?concepts and tooling (functional & non-functional)
Automated testing
Accessibility awareness
Software security skills?including?secure coding, web application security and ; Solid grasp of security concepts (authentication, authorization, encryption, digital signature, JWT), SSL, web service proxies, firewall, SAML 2.0, OpenID Connect, OAuth 2.0)
Dev Ops Tools & Practices: Branching techniques and usage of GitHub; DevOps
Software Development Life Cycle (SDLC): Monitoring and logging techniques
AWS Core Services across compute, storage, DB, IAM
Preferred Qualifications:
Strong experience with Domain Driven Development (DDD)
AWS cloud native solution development
Architecture Patterns
Design and critical Thinking
Financial/Insurance industry experience is a must, not a plus
People Leadership Experience is a plus.
Experience with agentic frameworks and AI driven development tools is a major plus [Claude Code, GitHub Copilot etc]
Duration: 6+ months (CTH)
Location: hybrid (Newark, NJ)
Summary
As a Senior Software Engineer on the Retirement Strategies Technology team, you will partner with product owners, tech leads, designers, engineers and delivery professionals to deliver quality platforms and products with speed.? You will code, test and debug new and existing applications as you implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.
Here is What You Can Expect on a Typical Day
Build applications ensuring that the code follows latest coding practices and industry standards, using modern design patterns and architectural principles; remove technical impediments??
Develop high quality, well documented and efficient code adhering to all applicable Prudential standards??
Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact?
Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems??
Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day??
Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables.
Use programming languages including but not limited to Java, JavaScript, Springboot, Node.js frameworks?
The Skills & Expertise You Bring:
Bachelor of Computer Science or Engineering or experience in related fields
Ability to coach others with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization??
Experience with agile development methodologies and Test-Driven Development (TDD)
Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Excellent problem solving, communication and collaboration skills
Advanced experience and/or expertise with several of the following:
Programming Languages:? Java, Java Script; working in distributed systems, object oriented programming, design patterns and design methodology; JAVA services using Spring,, Microservices, multi-threading, Concurrency and parallel processing
Frameworks:?Springboot, Node.js
Data Store:?NoSQL or Relational Data structures;
Data Streaming:?SQS, SNA
Application Programming Interfaces (API): Consumption & Development; implementing service oriented architecture (SOA) patterns; Web service technologies such as APIs, REST, JSON, SQL
API Management & Integration : Kong, Apigee
Unit, interface and end user testing?concepts and tooling (functional & non-functional)
Automated testing
Accessibility awareness
Software security skills?including?secure coding, web application security and ; Solid grasp of security concepts (authentication, authorization, encryption, digital signature, JWT), SSL, web service proxies, firewall, SAML 2.0, OpenID Connect, OAuth 2.0)
Dev Ops Tools & Practices: Branching techniques and usage of GitHub; DevOps
Software Development Life Cycle (SDLC): Monitoring and logging techniques
AWS Core Services across compute, storage, DB, IAM
Preferred Qualifications:
Strong experience with Domain Driven Development (DDD)
AWS cloud native solution development
Architecture Patterns
Design and critical Thinking
Financial/Insurance industry experience is a must, not a plus
People Leadership Experience is a plus.
Experience with agentic frameworks and AI driven development tools is a major plus [Claude Code, GitHub Copilot etc]
Not Specified
S
Web Developer
🏢 Spectraforce Technologies
Salary not disclosed
Web Developer
Salem, OR
2 Months
NOTE:
MUST Have: WCAG 2.1 AA and WordPress
Summary: We are seeking an experienced Web Developer to design, build, and maintain modern, user centered web applications. The ideal candidate has at least five years of professional development experience, strong proficiency in accessibility standards (WCAG 2.1 AA), and preferably hands on experience with WordPress development.
Key Responsibilities:
Required Qualifications
Preferred Qualifications
Soft Skill:
Salem, OR
2 Months
NOTE:
- Candidate must be within 100 miles
- Some additional hours on the weekends and evenings might be required per deployment. Must use client's equipment.
- Would prefer 100% on-site but depending on workload; hybrid might be an option. First few days must be on-site for set-up. Must use Oregon Department of Justice equipment.
MUST Have: WCAG 2.1 AA and WordPress
Summary: We are seeking an experienced Web Developer to design, build, and maintain modern, user centered web applications. The ideal candidate has at least five years of professional development experience, strong proficiency in accessibility standards (WCAG 2.1 AA), and preferably hands on experience with WordPress development.
Key Responsibilities:
- Develop, enhance, and maintain websites and web applications using modern frontend and backend technologies.
- Ensure all digital content meets WCAG 2.1 AA accessibility standards.
- Collaborate with UX designers, content strategists, and project managers to deliver high quality user experiences.
- Build custom WordPress themes, templates, and plugins (preferred).
- Optimize site performance, including load time, responsiveness, and overall reliability.
- Implement security best practices and support ongoing maintenance.
- Troubleshoot issues, debug code, and perform regular testing.
- Document code and system configurations.
Required Qualifications
- 5+ years of professional web development experience.
- Strong proficiency in HTML5, CSS3, JavaScript, and modern frameworks/libraries.
- Solid understanding of accessibility compliance and hands on implementation of WCAG 2.1 AA.
- Experience with responsive design and cross browser compatibility.
- Familiarity with version control systems (Git).
- Ability to work collaboratively and communicate technical concepts clearly.
Preferred Qualifications
- WordPress development experience including theme or plugin customization.
- Experience with PHP, MySQL, or other server-side technologies.
- Knowledge of REST APIs or headless CMS architectures.
- Experience working in a public sector or enterprise scale environment.
Soft Skill:
- Strong problem-solving abilities.
- Detail oriented and committed to high quality work.
- Ability to manage multiple tasks and deadlines.
- Collaborative mindset with strong communication skills.
Not Specified
S
Business Systems Analyst III
🏢 Spectraforce Technologies
Salary not disclosed
Title: Business Systems Analyst III
Location: Newark, NJ (Hybrid)
Duration: 12 Months
Role Overview
Client is seeking a Senior Business Analyst to support the Product Enablement and Contract Automation initiative. This role is focused on enabling automated contract generation by establishing accurate, validated, and structured product data that serves as a single source of truth for Group Insurance product offerings.
The Senior Business Analyst works closely with business, product, and technology partners to translate contract and product intent into clear data, mapping, and process requirements that support integration between AWS Cloud, APIs, and SharePoint and OpenText Content Web Document Services (CWDS).
Key Responsibilities
Required Qualifications
Preferred Qualifications
Location: Newark, NJ (Hybrid)
Duration: 12 Months
Role Overview
Client is seeking a Senior Business Analyst to support the Product Enablement and Contract Automation initiative. This role is focused on enabling automated contract generation by establishing accurate, validated, and structured product data that serves as a single source of truth for Group Insurance product offerings.
The Senior Business Analyst works closely with business, product, and technology partners to translate contract and product intent into clear data, mapping, and process requirements that support integration between AWS Cloud, APIs, and SharePoint and OpenText Content Web Document Services (CWDS).
Key Responsibilities
- Partner with Group Insurance business, product, and technology stakeholders to understand contract automation objectives
- Identify, document, and validate field-level data elements required for automated contract generation
- Create data mapping specifications including transformation rules, validation criteria, and business logic
- Leverage AI-assisted tooling to accelerate data discovery, mapping analysis, and documentation
- Facilitate working sessions with business partners to validate data definitions, mappings, and contract logic
- Document end-to-end document generation workflows, including system interactions and exception handling
- Translate validated requirements into consumable artifacts for engineering and quality teams
- Support User Acceptance Testing (UAT) and implementation readiness activities
- Communicate risks, dependencies, and decisions across cross-functional teams
Required Qualifications
- 5+ years of experience as a Business Analyst or Business Systems Analyst
- Strong experience with data mapping, data validation, and integration-driven solutions
- Proven ability to validate requirements and outcomes with business partners
- Strong analytical, facilitation, and communication skills
Preferred Qualifications
- Experience supporting contract automation or document generation initiatives
- Familiarity with AWS Cloud, APIs, and SharePoint, document management, or content services platforms
- Experience leveraging AI tools to support analysis and requirements documentation
Not Specified
S
IT Sr. Technical Specialist
🏢 Spectraforce Technologies
Salary not disclosed
Position Title: IT Sr. Technical Specialist
Work Location: Lake Forest, IL
Assignment Duration: 5 months (possibility of extension)
Work Arrangement: Onsite
Looking for a candidate with the following:
The position is responsible for aligning technological solutions with business strategies and working principally with DHS Global Delivery.
Key Responsibilities:
* Provides level 3 field support globally, including remote support and documentation.
* Partner with functional groups across the IT back-office organization to understand, communicate, and clarify business needs.
* Contribute to long-term system planning and ensure technology products and services align with evolving business strategies.
* Subject Matter Expert (SME) for technical content development and review.
* Maintain awareness of customer issues and proactively identify risks and improvement opportunities to enhance the overall customer experience.
* Service Documentation-Redlines and/or develops service/ quality documents with assistance from senior professionals.
* Analyze and support of inventory management solution utilizing EDI messages (X12 and EDIFACT standards)
* Configure and support EDI messages and interfaces across multiple systems, including SAP, BizManager, and Seeburger, etc.
* Collaborate with EDI providers/vendors to set up new EDI accounts and support onboarding activities.
* Guide cross-functional teams in implementing required workflows changes and generating inventory-related reports to support end-to-end ordering workflow.
* Utilize Symphony/SAP or other supply chain ERP systems to review and interpret EDI orders (e.g., 850, 856, and other applicable EDI messages).
* Demonstrate working knowledge of systems used in the supply chain domain, including SAP, BizLink, TraceLink, SGTIN, TIBCO, and warehouse management systems.
* Work cross-functionally to drive and implement system changes required to support order fulfillment and supply chain operations.
* Support application-related issues and manage back-office escalations.
* Assist with the installation, configuration, and ongoing support of web and mobile applications.
* Manage deliverables assigned, which includes due dates, resources and time needed, etc, as a member of a project team.
* Ensure all work adheres to relevant Corporate and Divisional policies and procedures.
Qualification & Experience:
* Strong verbal and written communication skills, with the ability to collaborate effectively across technical and business teams.
* Experience installing, configuring, and supporting web and mobile applications, preferably within the diagnostic medical equipment servicing, or related service or laboratory field.
* Hands-on experience supporting EDI messages and integrations of workflows with enterprise systems such as SAP and other back-office platforms.
* Experience working with warehouse or supply chain ERP systems to support product ordering, shipping, and related operations, including the ability to interpret and troubleshoot key EDI transactions (e.g., 850, 856, and similar documents) & Solid knowledge of EDI standards, specifically X12 and EDIFACT.
* Strong problem-solving and troubleshooting abilities, with a focus on root-cause analysis and continuous improvement.
* Network fundamentals (TCP/IP, DNS, DHCP, VPN)
* Experience with EDI interface design and implementation
* Knowledge of SAP ERP functionality
* Ticketing systems (ServiceNow, Jira, Freshservice)
* Understanding of supply chain processes and system integrations
Work Location: Lake Forest, IL
Assignment Duration: 5 months (possibility of extension)
Work Arrangement: Onsite
Looking for a candidate with the following:
The position is responsible for aligning technological solutions with business strategies and working principally with DHS Global Delivery.
Key Responsibilities:
* Provides level 3 field support globally, including remote support and documentation.
* Partner with functional groups across the IT back-office organization to understand, communicate, and clarify business needs.
* Contribute to long-term system planning and ensure technology products and services align with evolving business strategies.
* Subject Matter Expert (SME) for technical content development and review.
* Maintain awareness of customer issues and proactively identify risks and improvement opportunities to enhance the overall customer experience.
* Service Documentation-Redlines and/or develops service/ quality documents with assistance from senior professionals.
* Analyze and support of inventory management solution utilizing EDI messages (X12 and EDIFACT standards)
* Configure and support EDI messages and interfaces across multiple systems, including SAP, BizManager, and Seeburger, etc.
* Collaborate with EDI providers/vendors to set up new EDI accounts and support onboarding activities.
* Guide cross-functional teams in implementing required workflows changes and generating inventory-related reports to support end-to-end ordering workflow.
* Utilize Symphony/SAP or other supply chain ERP systems to review and interpret EDI orders (e.g., 850, 856, and other applicable EDI messages).
* Demonstrate working knowledge of systems used in the supply chain domain, including SAP, BizLink, TraceLink, SGTIN, TIBCO, and warehouse management systems.
* Work cross-functionally to drive and implement system changes required to support order fulfillment and supply chain operations.
* Support application-related issues and manage back-office escalations.
* Assist with the installation, configuration, and ongoing support of web and mobile applications.
* Manage deliverables assigned, which includes due dates, resources and time needed, etc, as a member of a project team.
* Ensure all work adheres to relevant Corporate and Divisional policies and procedures.
Qualification & Experience:
* Strong verbal and written communication skills, with the ability to collaborate effectively across technical and business teams.
* Experience installing, configuring, and supporting web and mobile applications, preferably within the diagnostic medical equipment servicing, or related service or laboratory field.
* Hands-on experience supporting EDI messages and integrations of workflows with enterprise systems such as SAP and other back-office platforms.
* Experience working with warehouse or supply chain ERP systems to support product ordering, shipping, and related operations, including the ability to interpret and troubleshoot key EDI transactions (e.g., 850, 856, and similar documents) & Solid knowledge of EDI standards, specifically X12 and EDIFACT.
* Strong problem-solving and troubleshooting abilities, with a focus on root-cause analysis and continuous improvement.
* Network fundamentals (TCP/IP, DNS, DHCP, VPN)
* Experience with EDI interface design and implementation
* Knowledge of SAP ERP functionality
* Ticketing systems (ServiceNow, Jira, Freshservice)
* Understanding of supply chain processes and system integrations
Not Specified
Lead Technical Writer
✦ New
Salary not disclosed
The Senior Specialist, Technical Writer will be responsible for gathering, composing, and editing technical information to prepare flight manuals, maintenance manuals, and other technical documentation for our warfighters.
The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.
Compile and structure researched technical information for development of documentation.
Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.
Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.
May manage projects or processes with general supervision.
Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.
Proficiency in using Adobe Acrobat, FrameMaker and Microsoft Office.
Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.
Strong attention to detail and a commitment to producing high-quality work.
Qualifications: Bachelor's Degree with nine (9) years of prior technical writing experience.
Graduate Degree with seven (7) years of prior technical writing experience.
In lieu of a degree, a minimum of thirteen (13) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry .
Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.
Must have Active Secret Clearance at the time of hire.
Preferred Additional Skills: End User experience in the Military/DoD industry.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish .
For information regarding your Right To Work, please click here for English or Spanish .
The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.
Compile and structure researched technical information for development of documentation.
Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.
Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.
May manage projects or processes with general supervision.
Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.
Proficiency in using Adobe Acrobat, FrameMaker and Microsoft Office.
Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.
Strong attention to detail and a commitment to producing high-quality work.
Qualifications: Bachelor's Degree with nine (9) years of prior technical writing experience.
Graduate Degree with seven (7) years of prior technical writing experience.
In lieu of a degree, a minimum of thirteen (13) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry .
Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.
Must have Active Secret Clearance at the time of hire.
Preferred Additional Skills: End User experience in the Military/DoD industry.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Please click here for the E-Verify Poster in English or Spanish .
For information regarding your Right To Work, please click here for English or Spanish .
permanent
I
Senior Product Manager-Smart Marketing
Salary not disclosed
ikon Technologies is an innovative solutions provider for the automobile industry. We strive to be the trusted partner of franchise dealers by providing reliable, user-friendly, connected car applications and services to help save time, enhance profit, and build lasting relationships with customers. Our commitment to provide the unwavering support and the highest quality solutions on the market which sets us apart.
Ikon Technologies is seeking a Technical Product Manager to lead our B2B2C AI-driven platform, Smart Marketing — a multi-tenant messaging and lifecycle engagement system serving hundreds of independently operated dealerships.
This is not a traditional marketing role. This is a platform ownership role responsible for building and scaling messaging infrastructure across SMS, Apple Business Messages, in-app channels (mobile and web), lifecycle automation, and retention-based offers.
The ideal candidate has experience building SaaS platforms in multi-tenant environments and can translate messaging systems, automation workflows, APIs, and compliance requirements into scalable product architecture that drives measurable revenue impact.
Responsibilities
- Own and execute the product roadmap for Smart Marketing, aligning platform capabilities with company growth objectives
- Design and scale messaging orchestration across SMS, Apple Business Messages, and in-app communication channels
- Partner with engineering to define APIs, event-driven triggers, data pipelines, and multi-tenant configuration frameworks
- Implement opt-in governance, suppression logic, and compliance controls (including TCPA and channel-level consent)
- Build and manage a structured Template Library for dealership lifecycle communications, including service reminders, OEM maintenance triggers, appointment confirmations, offers, warranty notifications, and post-service follow-ups
- Convert high-performing campaigns into reusable, scalable system templates with governance standards
- Drive measurable improvements across the retention funnel (Response → Appointment → Service Completion → RO Revenue)
- Define experimentation frameworks, A/B testing protocols, and performance dashboards to optimize conversion and retention
- Partner cross-functionally with finance, operations, engineering, legal, and design teams to align messaging strategy with scheduling, loyalty, and service workflows
- Lead product readiness and expansion of Apple Business Messages and additional strategic communication channels
Qualifications
- 5–8+ years of Product Management experience within SaaS, platform, or lifecycle engagement environments
- Proven experience building messaging, CRM, notification, or automation-based systems
- Strong systems thinking across APIs, automation workflows, event-driven architecture, and data modeling
- Experience operating in multi-tenant or B2B2C product environments
- Strong analytical mindset with experience in funnel metrics, experimentation, retention analytics, and performance measurement
- Demonstrated ability to lead cross-functional execution across engineering, design, data, compliance, and operations
- Experience with messaging platforms such as Apple Business Messages, Twilio, RCS, WhatsApp, or similar is preferred
- Experience in automotive, fintech, regulated communications, or high-compliance environments is a plus
Not Specified
U
Administrative Assistant
Salary not disclosed
Usherwood Office Technology is a proud family-owned business with a rich legacy of delivering innovative office technology solutions, including managed IT services, print management, and cutting-edge office equipment. For decades, we have fostered a warm collaborative environment where our employees thrive, building meaningful relationships with teammates who share a passion for excellence and client success. At Usherwood, we are dedicated to empowering our clients and each other. With real opportunities for professional growth and career advancement, you'll work alongside supportive colleagues who make every day rewarding.
We are currently looking to hire an Administrative Sales Support Specialist to work from Usherwood’s HQ in Syracuse, NY. This is an excellent entry‑level opportunity for someone looking to begin or grow a career in sales support, customer service, or business operations. This role works closely with our sales team and internal partners to help keep client orders and agreements moving smoothly.
Key Responsibilities
- Process sales orders, ensuring required details are complete, accurate, and submitted on time
- Assist sales professionals with day‑to‑day requests so they can spend more time with clients and prospects
- Respond to requests promptly and provide helpful, easy‑to‑understand explanations with support from your team
- Support lease approvals, upgrade quotes, and other pre‑sales activities with guidance and training
- Work with pricing and sales teams to help move special pricing requests forward
- Learn and help reinforce required agreement paperwork across all Usherwood offerings
- Perform an initial review of new client agreements to ensure information is complete (training provided)
- Partner with sales professionals and clients to correct or clarify agreements after submission
- Take ownership of assigned client transactions from submission through delivery or project completion, with team support
Skills & Qualifications
- Strong communication skills and a positive, team‑oriented attitude
- Willingness to learn new systems, processes, and products
- Basic organizational skills with the ability to manage multiple tasks
- Comfort working in a fast‑paced, collaborative environment
- Previous administrative, customer service, or sales support experience is helpful but not required
What We Offer
- Compensation: Competitive base salary with quarterly bonus opportunity.
- 4 weeks PTO!!!
- Benefits: Comprehensive health, dental, and vision insurance, 401K with company match, PTO / Holidays, and much more.
- Culture: Join a team that values growth, innovation, and world class service.
- Career Development: Excellent training where you’ll be working alongside industry experts and leaders committed to your success.
Equal Opportunity Employer:
At Usherwood Office Technology, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We proudly provide Equal Employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Our family-owned culture thrives on embracing unique perspectives and we strive to create an environment where every employee can grow, contribute, and belong. Join us in building a brighter, more inclusive future!
Not Specified
S
Senior Dotnet Developer
Salary not disclosed
Job Title: Sr. Backend Developer
Location: Kansas City, MO (Hybrid)
Duration: 6 month Contract to Hire
Job Description
• Provides technical expertise to design, develop and maintain software applications and products that support business applications.
• In addition, provides lead role for day-to-day functional tasks in the team, developer support and maintaining the development environment.
• Uses tools, languages, coding standards and best practices to develop new product features and maintain year over year product functionality and enhancements.
• Works closely with the QA, UX and other related teams to ensure consistent understanding of requirements and approach.
• In addition, assists in planning and implementation of a strategic direction for the product.
• Designs, develops and maintains complex software components
• Creates and maintains documentation of design approaches
• Creates and maintains documentation on internal architecture of the system. Leads architectural changes in the system.
• Identifies product design features to support scalability, usability and better performance.
• Assists and drives technical design and code reviews for all new enhancements and maintenance work delivered by the development team.
• Understands complex business and functional requirements and produces technical specifications and product requirements.
• Establishes best practices in coding and development within the team. Ensures consistency of the use of best practices within the team.
• Designs and develops reusable code components. Positively and proactively leads and influences the team.
• Provides advice and guidance to associate, senior and software engineer roles in the effective use of coding principles and best practices. Develops reusable code components.
• Creates, maintains and executes unit test and alpha test plans
• Maintains development environment and creates build.
• Maintains and improves current knowledge on the latest technologies relevant to the role regarding algorithms, language, design methodology, third-party development tools, application platforms, hardware compatibility and operating systems.
• Mentors and coaches other team members on the latest technological advances within the current technology used. Leads by example.
Required Skills:
• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
Technical Stack
Angular 13+
.NET 5+
Azure Services
Azure App Service
Azure Storage
Azure Logi Apps
Azure Containers
Azure Functions
Not Specified
M
Sr Servicenow Solution Architect
Salary not disclosed
Role - Sr Servicenow Solution Architect
Location—Chicago, IL - Hybrid 6 days in a month
Contract Role
Only W2 profiles
Job Description
POSITION SUMMARY:
The Senior Solution Architect – ServiceNow is a senior-level technology leader responsible for setting the strategic vision and architectural direction for the ServiceNow platform across the organization. This individual will define how to best leverage ServiceNow to deliver business value, improve operational efficiency, and reduce total cost of ownership (TCO).
The ideal candidate is a highly skilled technical expert and visionary who can translate complex business requirements into scalable, secure, and sustainable platform solutions. They will drive platform governance, integration strategies, and architecture standards while collaborating with cross-functional teams and other enterprise architects to ensure a cohesive, connected IT ecosystem.
CORE JOB RESPONSIBILITIES:
- Define and lead the ServiceNow platform vision and strategy to align with enterprise goals and evolving business needs.
- Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps, App Engine) ensuring scalability, maintainability, and integration with broader enterprise systems.
- Act as a trusted advisor and subject matter expert on ServiceNow capabilities, platform governance, and architectural best practices.
- Establish and enforce platform standards, guardrails, and frameworks to ensure consistent, secure, and high-quality implementations.
- Collaborate closely with business and IT stakeholders to gather requirements, assess current state, and design target state solutions.
- Drive platform maturity and innovation by identifying new modules, capabilities, and enhancements aligned with business priorities.
- Lead the evaluation, design, and implementation of new ServiceNow features, upgrades, and integrations.
- Ensure that data models, workflows, and user experiences are consistent, reusable, and optimized.
- Provide technical oversight to development teams and support project delivery across multiple ServiceNow workstreams.
- Partner with other Solution Architects to ensure the ServiceNow platform integrates effectively within the broader enterprise architecture.
- Define and evolve methodologies, processes, and tooling for platform design, delivery, and governance.
- Monitor technology trends, platform roadmaps, and emerging practices to recommend innovative uses of ServiceNow to the business.
REQUIREMENTS FOR CONSIDERATION
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field. Advanced degree or certifications preferred.
- 7+ years of experience in IT architecture, design, and development roles.
- 5+ years of experience architecting and delivering solutions on the ServiceNow platform.
- Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine).
- Proven experience designing scalable, secure, and maintainable platform architectures.
- Demonstrated success in leading platform strategy, governance, and roadmapping efforts.
- Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods.
- Experience working in agile and DevOps environments.
- Excellent communication, presentation, and stakeholder engagement skills.
- Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred.
Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus.
Thanks,
Rahul Gupta
Direct : (732) 743-7543
Not Specified
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