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Business Systems Analyst/ IVR Analyst
Salary not disclosed
Newark, NJ 4 days ago
Job Title: Business Systems Analyst/ IVR Analyst

Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)

Duration: 12 Months

Job Description:

We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.

Key Responsibilities:

* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.

* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.

* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.

* Develop actionable business intelligence and analytics to drive decision-making.

* Lead ongoing reviews of business processes and developing optimization strategies.

* Develop and implement data governance, data management, and data quality program practices and strategies.

* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.

* Foster a culture of continuous improvement and excellence.

What you bring to the table:

* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.

* Experience working in an AGILE environment.

* Strong analytical skills and proficiency in data modeling techniques.

* BA/BS in CS, Information Systems or Information management or Systems design.

* Ability to manage complex projects and deliver results in a fast-paced environment.

* Excellent communication and leadership abilities.

Bonus if you have:

* Deep expertise in insurance financial engines and regulatory compliance.

* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Not Specified
Business Systems Analyst - Procure to Pay (Coupa)
🏢 Spectraforce Technologies
Salary not disclosed
Schaumburg, IL 4 days ago
Job Title: Business Systems Analyst - Procure to Pay (Coupa)

Department: Enterprise Core Technology (IT)

Duration: 6 Month (CTH)

Work Schedule: Mon-Fri, 8 AM - 5 PM CST (Flexibility is a must in this role due to interactions with other countries)

Work Location: Remote (Preference for Chicago area candidates, but not required)

CST time zone is mandatory/required

Travel is required within US, and other countries up to 20%

International travel two to three times a year.

Must have a valid passport!


Company will reimburse travel, food, lodging etc.

Note:


  • Candidates must have recent, direct Coupa experience in the required modules
  • Strong communication skills are critical due to global stakeholder interactions.
  • Understanding of P2P process flows
  • Real?world Coupa functional configuration experience
  • Troubleshooting examples across modules and integrations


Role Summary

We are implementing Coupa for global Indirect Procurement.

This role supports and enhances the following Coupa modules across global regions:

  • P2P (Procure?to?Pay)
  • Supplier Information Management (SIM)
  • Core Platform
  • Coupa Risk Assess (CRA)

The Business Systems Analyst works closely with Procurement, Finance, and IT stakeholders to deliver functional enhancements, maintain system stability, and drive improvements aligned with enterprise Procure?to?Pay operations.

Key Responsibilities


  • Manage and maintain Coupa P2P, SIM, Core, and CRA modules
  • Approx. 80% functional / 20% technical


Support:


  • Catalog management
  • Project & non?project procurement
  • Approval workflows
  • Supplier collaboration (CSP, cXML, SAN)
  • Accrual processes


Administer & support integrations with:


  • Oracle ERP
  • Workday
  • Vertex
  • ServiceNow



  • Troubleshoot system/integration issues and provide clear business?level explanations of root causes and recommended solutions
  • Partner with global cross?functional stakeholders (US, EMEA, etc.) to deliver enhancements in an Agile environment
  • Identify and drive process simplifications and best practices to improve user experience and adoption


Support:


  • SIT/UAT testing
  • Documentation
  • Release readiness activities


Required Qualifications


  • Bachelor's or Master's degree in Computer Science, Information Systems, or related field
  • 5+ years hands?on Coupa experience with:

    • P2P
    • SIM
    • Core
    • CRA


  • Experience supporting Oracle ERP Coupa integrations
  • Strong analytical, interpersonal, and communication skills
  • Ability to manage multiple priorities in a fast?paced, globally distributed environment
  • Ability to work independently with minimal supervision


Preferred Experience (Nice to Have)


  • Experience implementing/supporting global P2P or Supplier Management processes
  • Familiarity with Agile delivery frameworks
  • Experience with Coupa configuration, workflow design, or data analysis


Interview Process

Format: Virtual

Number of Interviews: 2

Duration: 30 minutes each
Not Specified
Field Support Analyst
🏢 Spectraforce Technologies
Salary not disclosed
New York, NY 4 days ago
Title: Field Support Analyst

Location: New York 10166 (100% Onsite) - 8am -5pm (CST)

Duration: 4 months - possible extension & Potential to convert to FTE


Overview of Work Environment/Client Nuances:

Fast paced environment, communication is very important as there will be C-Suite execs on-site

Team Overview:

Will be working as part of team, some in-person, some virtually

Resource's typical working day:

General desk top support

Hardware/software support

Desktop support helping a wide range of end users

Responding to tickets

Maintaining office technology

Front facing customer service

Level 1 & Level 2 software support enterprise level

Backend office MS Office Support

MS Intune

Active Directory

Remote management

Incident Request Management

Licenses/Certifications:

Any applicable licenses or certifications are preferred

Must Have Skills:

o Good technical skills

o Excellent customer service

Nice to have skills:

* Banking or law firm support work,

* Experience with Apple iOS

* Adobe Acrobat

Years of Experience: 5+ years

Education

* Bachelor's degree preferred, if no degree, they will need 5 years extra experience

Software skills:

* MS Intune, Ticketing Systems, MS Office Suite

Interview Process:

* 1st round technical interview - phone

* 2nd round culture interview with HM - MS Teams

* 3rd round with office leadership - onsite

About the Role:

As a Field Support Analyst, you will provide research and analysis support to the Digital & Technology department.

This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.

What You'll Do:

*Edit content for the documentation of software applications and hardware environments.

*Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.

*Conduct research and interviews with technical and business personnel.

*Provide ad-hoc technical assistance to managers and other members of the application development team.

*Support changes or enhancements to templates and other documentation standards.

*Have some knowledge of standard principles with limited practical experience in applying them.

*Lead by example and model behaviors that are consistent with client's values.

*Impact the quality of own work.

*Work within standardized procedures and practices to achieve objectives and meet deadlines.

*Exchange straightforward information, asks questions, and check for understanding.

What You'll Need:

*Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

*Ability to use existing procedures to solve standard problems.

*Experience with analyzing information and standard practices to make judgments.

*In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

*Organizational skills with a strong inquisitive mindset.

*Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
Not Specified
Data Analyst
🏢 Spectraforce Technologies
Salary not disclosed
Raleigh, NC 2 days ago
Job Title: Data Analyst

Location: Remote

Duration: 4-month, possible extension

Hours: M-F 8am - 5pm EST or CST preferred

Why is this role open? (Coverage, looking for perm, etc.) - To complete an ongoing project

Potential to convert to FTE, If so, what rate:

Possible if headcount is available

Overview of Work Environment/Client Nuances:

Potentially some interaction with the client so they will need to have excellent communication skills

Team Overview:

will work closely with H.M and team of data analysts

Resource's typical working day:


  • Data management
  • May do some vendor management
  • Some data presentation
  • Some process improvement
  • Data mining to assist operations around lab equipment maintenance
  • Some vendor management


About the Role:


  • As a Client Data Analyst, you will perform basic analysis to ensure that recommendations and business conclusions are backed by thorough data research and findings.
  • This job is part of the Data Science & Analytics job function. They are responsible for reviewing data that supports improving effectiveness and predicting outcomes to develop business intelligence.


What You'll Do:


  • Coordinate data aggregation and curate reports using existing business intelligence and reporting applications.
  • Perform ad-hoc, strategic review of structured and unstructured data, reflecting global real estate markets and the operations of real estate assets.
  • Assist with developing data structures and pipelines to organize, collect, cleanse, and standardize information to generate insights.
  • Define basic data requirements and gather information using judgment and statistical tests.
  • Use programming and evaluation tools, including open-source programs to plan models and extract insights.
  • Apply modeling and optimization methods to improve business performance.
  • Develop ad-hoc reporting based on the review of existing data sources.
  • Exhibit rigor, judgment, and ability to present a detailed 'data story' to a business line.
  • Confirm the quality and integrity of existing data sources.
  • Collaborate with the agile development team to provide recommendations and communications on enhancing existing or new processes and programs.
  • Have some knowledge of standard principles with limited practical experience in applying them.
  • Lead by example and model behaviors that are consistent with Client RISE values.
  • Impact the quality of own work.
  • Work within standardized procedures and practices to achieve objectives and meet deadlines.
  • Exchange straightforward information, ask questions, and check for understanding.


What You'll Need:


  • Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. MCSE and CNE Certification preferred.
  • Ability to use existing procedures to solve standard problems.
  • Experience with analyzing information and standard practices to make judgments.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with a strong inquisitive mindset.


Licenses/Certifications: n/a

Must Have Skills:


  • Extreme attention to detail
  • Great with time management and has a sense of urgency to complete tasks
  • Excellent communication skills
  • Will need to be able to "tell the story of the data"


Nice to have skills:


  • Experience with pharmaceutical equipment management is a huge plus
  • Vantage experience


Years of Experience:


  • 4-7 years


Education

Bachelor's degree highly preferred, will accept experience in lieu of.

Software skills:


  • Excel
  • Microsoft Office suit
  • Vantage
  • Smart sheets


Interview Process:

1 round, virtual (Teams) with H.M.

Not Specified
Lead, Project Engineer
Salary not disclosed
Waco, Texas 2 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Lead, Project Engineering
Job Code : 33188
Job Location: Waco, TX
Schedule: 9/80; Every Other Friday Off

Job Description:
L3Harris is actively seeking a Lead Project Engineer (PE) to support the bid and execution of complex system integration efforts on airborne platforms. In this role, the candidate will be responsible for ensuring the program technical development is performed to meet all technical, cost, and schedule requirements. This includes but is not limited to:

* Planning and execution of program activities
* Documenting and approval of program plans
* Ensuring life-cycle process adherence
* Risk identification and management
* Customer and Senior Leadership interaction
* Overall program coordination during the program lifecycle

The individual Engineering Functional Task Leaders (Systems Engineering, Software Engineering, Aeronautical Engineering, Specialty Engineering, Logistic Engineering, Technical Publications, etc.) report to and take direction from the Project Engineer for the assigned program operations. In addition, Project Engineers are the key technical interfaces to Customers and have the responsibility to interact with Customers at every phase of the program lifecycle.

The Project Engineering candidate will also help with the capture of new business and development of bid estimates and technical responses.

Essential Functions:

* Provide engineering leadership to a cross-functional team to resolve design and integration challenges
* Lead the engineering team to create and deliver formal Design Review presentations including SRR, PDR, CDR, and TRR
* Track Engineering Performance Metrics and brief program status on a monthly basis to senior engineering leadership
* Track cost and schedule execution and be able to explain any variances and the path to get back to program targets
* Provide leadership for cross-functional teams in bid/proposal and program planning including BOE generation and Technical Volume responses to customer ROMs, RFIs, and RFPs
* Setup bid tools used during bid generation and track required completion status.
* Ensure program execution and Bid/Proposal development are in accordance with engineering processes and policies
* Ensure compliance with performance, reliability, and safety standards
* Ability to travel as needed based on business demands

Qualifications:

* Bachelor's Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
* Experience in program planning, guidance, and engineering execution within scope, schedule, and budget.
* Experience in Bid and Proposal development
* Experience in one of the following disciplines:

* Aero Engineering (Mechanical, Electrical, Flight Sciences)
* Software/Hardware Engineering
* Systems Engineering (including Test Engineering)
* Project Engineering

* An active DoD Secret Security Clearance which requires U.S. Citizenship.

Preferred Additional Skills:

* Demonstrated experience in leadership by being a Task Leader, IPT Leader, and/or Functional Manager, or other similar leadership roles
* Experience understanding of engineering processes and policies
* Demonstrated experience in communicating with internal and external Customer stakeholders

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( ) or Spanish ( ) . For information regarding your Right To Work, please click here for English ( ) or Spanish ( ) .
Not Specified
Lead Audio Visual Installation Technician - Buffal
Salary not disclosed
Buffalo, NY 6 days ago

Inter Technologies Corporation (ITC) provides expert audio-visual integration services.  Our adaptable structure enables us to complete and provide follow-on support for large-scale installations throughout the United States, Canada, and Mexico. ITC is a rapidly growing and evolving family-owned and operated business and we need you to join our growing family and client list!


Title: Lead A/V Technician - Buffalo

Department:  Operations

Reports To: Project Manager

Job Type: Full-time, Hourly

 

POSITION PURPOSE AND OBJECTIVES:

 

This position is responsible and accountable for directing and overseeing a team of technicians responsible for the installation of hardware components of audio-visual systems ensuring all financial, programmatic and operating systems meet established targets.  This position reports to a Project Manager and is a member of the Operations team supporting the mission and goals of a "Best in Class" sales and AV integration program.  As an experienced member of a dynamic installation operation, the Lead AV Technician will work independently to coordinate, receive, inventory, assemble and install AV equipment on job site locations to comply with the company’s policies and procedures, including quality, safety, environmental, and business practices.

 

 Residency within 60 miles of Buffalo, NY is required.  As a national company, opportunities to work at job sites across the country are also available.

 

Essential job functions, duties and responsibilities:

This position is responsible for independently coordinating and overseeing teams responsible for the process of receiving, inventorying, assembling and installing AV equipment on job site locations. This position requires a variety of duties including construction labor as well as installation, troubleshooting and repair but not limited to:

  • Directing the actions of others and be able to complete installations independently
  • Coordinating, scheduling, and directing one or more installation teams and to ensure appropriate travel arrangements and accommodations when required
  • Being responsible for the training and oversight of level one and level two technicians working at job sites and assisting them in attaining higher level certifications
  • Moving and/or repositioning large equipment or wiring supplies. Individuals must be able to lift and carry heavy objects of 75 lbs. unassisted and to steady objects above shoulder height while fastened into place by co-workers
  • Trouble-shooting audio and video equipment installations
  • Installing and terminating cables with the appropriate solder or compression connector
  • Drilling in drywall, concrete, and cinderblock for the purpose of installing projectors, projection screens, cameras, and speaker systems
  • Working in confined spaces
  • Working on ladders and lifts at heights in excess of 10ft
  • Performing other duties as assigned

Knowledge, skills and abilities required:

  • Prior AV team leadership and management experience (2-4 years)
  • CTS certification is required
  • CTS-I certification or the ability to achieve certification within 12 months of start date
  • Ability to travel on regular/constant basis and often on short notice with long/unusual work hours  
  • Successfully complete criminal background check, motor vehicle review, physical and drug test prior to start
  • Strong communication skills and experience directing teams
  • Computer proficiency and familiarity with standard office productivity software including Google, Microsoft Word and Excel
  • Experience and comfort with hand tools, small power tools and industrial tools
  • Ability to learn new tasks quickly
  • Ability to make important decisions under tight timelines and in a fast-paced environment
  • Problem-solving and time management skills
  • Friendly and approachable
  • Valid driver’s license with less than two citations in last two years and reliable transportation 
  • Ability to lift 75 pounds and complete ladder and other safety training

Supervisory Responsibilities:

  • Coordinating and directing one or more AV technician teams on job sites
  • Requesting and coordinating the travel and accommodation needs of AV technician teams
  • Managing and maintaining the relationships with customer point-of-contacts at various job sites

Working Conditions:

Work can be in normal comfortable air-conditioned environments, but will also include less comfortable cold or hot construction environments and on rare occasion, tasks require work outdoors 


Success Factors:

The personal characteristics that make an individual successful in this industry include:

  • Optimism through challenges that demonstrates leadership and role-modeling
  • Growth mindset that demonstrates adaptability and accountability
  • Manages stress well and displays proactive decision making
  • Shows initiative and is proactive, dependable and productive to complete tasks effectively and efficiently
  • A professional attitude focusing on the success of Inter Technologies Corporation with a high degree of attention to details
  • Works well with others, including taking direction and offering/receiving constructive feedback
  • A professional and respectful attitude in dealing with others and adjusting to varied job assignments and tasks
  • An aptitude toward time and resource management
  • A desire to progress in job knowledge and qualifications and take on new responsibilities
  • A desire to help others accomplish tasks and achieve goals
  • Reporting to job locations on time and in appropriate work attire/PPE and ensuring that all team members do as well

Job offer consists of a competitive salary and benefits package that includes:

  • Paid vacation and sick pay
  • Medical coverage options: health, vision and dental
  • Generous daily per diem while traveling to cover meals and non-reimbursable incidentals
  • In-house travel team to make all work-related travel arrangements including air flights, ground transportation and lodging all paid through company accounts
  • 401k program after one year of service and with employer contribution after one year of enrollment
  • Tool kit, uniform shirt, PPE and a stipend per paycheck as a personal cell phone allowance

Pay: $25.00 - $45.00 per hour or commensurate with experience and in accordance with New York prevailing hourly wage requirements where applicable.


*Benefits listed are a highlight of what are offered to full-time, salaried and hourly employees and are subject to change.

The ADA prohibits discrimination against qualified individuals with disabilities. To determine whether an individual is qualified, the essential functions of each job should be identified. Essential job functions are those that are intrinsic to the position, and the individual who holds the job must be able to perform with or without reasonable accommodation.


The pay range for this role is:
25 - 45 USD per hour(Buffalo, New York)

PI7a8a8a748ee1-31181-38211698

Not Specified
Specialist, Engineering Services
🏢 L3Harris Technologies
Salary not disclosed
WACO, TX 5 days ago

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Aircraft Integrated Logistics Support Specialist 

JobID: 33498

Job Location: Waco, Texas; On-site

Job Schedule: 9/80, off every other Friday

 

Job Description:

The Aircraft Integrated Logistics Support Specialist 3 is responsible for developing and recommending support/sustainment solutions for major airborne and ground based weapons systems

by use of long term support principles.

 

Essential Functions:

  • Logistics Support Analysis development and documentation skills (LMI, MIL-PRF-49506, MIL-HDBK-502, GEIA-STD-0007, DEF-STAN-00-60)
  • Experienced in developing and managing LSAR (SLICwave/EAGLE/PowerLog)
  • Spares analysis using system reliability/maintainability data as related to the maintenance concept
  • Life Cycle Cost and Total Ownership Cost focused on operations and support cost estimating
  • Training development and management
  • Ability to translate system requirements into functional requirements
  • Technical proposal writing skills
  • Experience with creating labor estimates derived from customer requirements
  • Able to work independently or in a team

Qualifications:

  • Bachelors degree with a minimum of five (5) years relevant experience.The equivalent combination of education and directly related work experience can be considered.
  • Candidate must be able to obtain/maintain a Secret clearance. Must be able to pass additional security background checks as required.

 

Preferred Additional Skills:

  • Reliability and maintainability modeling skills
  • FMECA experience
  • Logistics/Supportability demonstration experience
  • Human Factors modeling and simulation experience
  • Working knowledge of Releyence software
  • Working knowledge of Earned Value Management System

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

permanent
Specialist, Technical Writer - Waco
🏢 L3Harris Technologies
Salary not disclosed
WACO, TX 5 days ago

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Specialist, Technical Writing

Job Code: 32496

Job Location: Waco, TX (On-Site)

Job Schedule: 1st Shift 9/80

 

Job Description:

The Specialist, Technical Writer will be responsible for gathering, composing, and editing technical information to prepare flight manuals, maintenance manuals, and other technical documentation for our warfighters. The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.

 

Essential Functions:

Communicate with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures.

Collaborate with engineers, designers, and other stakeholders to gather information and understand technical specifications and requirements.

Compile and structure researched technical information for development of documentation. Including understanding engineering principles, reading schematics and/or wiring diagrams.

Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.

Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand.

Ensure that all documentation adheres to industry standards and best practices, as well as relevant DoD and FAA regulations and guidelines (including ATA100, ATA iSpec 2200, MIL-PRF-38807C, Mil-STD-2361C, MIL-STD-37874, etc.).

Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.

May manage projects or processes with general supervision.

Recommends enhancements to systems and processes.

Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.

Demonstrated experience in using Adobe Acrobat, FrameMaker and Microsoft Office.

Demonstrated knowledge of ATA100, ATA iSpec 2200, MIL-PRF-38807C, MIL-STD-2361C and MIL-STD-37874. S1000D.

Demonstrated organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.

Demonstrated attention to detail and a commitment to producing high-quality work.

Demonstrated communication skills, with the ability to collaborate effectively with cross-functional teams.

A demonstrated self-motivated approach to work, with the ability to work independently and take initiative.

Other duties as assigned by Supervisor.

 

Required Qualifications:

  • Bachelor’s Degree with four (4) years of prior technical writing experience.
  • Graduate Degree with two (2) years of prior technical writing experience.
  • In lieu of a degree, a minimum of eight (8) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry. 
  • Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.
  • Ability to obtain and maintain a DoD Secret Clearance.

 

Preferred Skills:

  • Active Secret Clearance at the time of hire.

 

 

 

 

 

 

 

 

 

#LI-AM2

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

permanent
Specialist Integration/Test Engineering
🏢 L3Harris Technologies
Salary not disclosed
WACO, TX 5 days ago

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Specialist, System Safety Engineer 

Job ID: 33625

Job Location: Waco, Texas; On-site

Job Schedule: 9/80, off every other Friday

 

Job Description:

Systems Safety Engineers assure that systems provide acceptable levels of

safety and that critical systems perform as needed even when components fail. Engineer will identify and manage risk in order to eliminate or reduce it to acceptable levels. Risk is the combination of the probability of a failure event and the severity resulting from the failure.

 

Essential Functions:

  • Must possess the ability to establish and execute a MIL-STD-882 safety program that concludes with a comprehensive safety assessment.
  • Must possess the ability to understand the concepts of preliminary and system hazard analysis, hazard logs, fault tree analyses, environmental assessment and management, risk assessments and mitigation and occupational health hazard assessments.
  • Ability to translate system requirements into functional requirements
  • Ability to interpret technical drawings
  • Able to work independently or in a team
  • Avaialble for minimal travel when required

Qualifications:

  • Bachelors degree in engineering or related technical discipline with a minimum of five (5) years relevant experience.The equivalent combination of education and directly related work experience can be considered.
  • Candidate must be able to obtain/maintain a Secret clearance. Must be able to pass additional security background checks as required.

 

Preferred Additional Skills: 

  • Aircraft platform experience
  • Pilot experience
  • Reliability and maintainability modeling skills
  • FMECA experience
  • Human Factors modeling and simulation experience
  • Working knowledge of PTC WindChill (Releyence)
  • Working knowledge of Airworthiness Certification

 

#LI-TD4 

 

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

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Lead, Systems Engineer - Waco, TX
🏢 L3Harris Technologies
Salary not disclosed
WACO, TX 5 days ago

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead, Systems Engineer - EA ISR Programs 

Job Code: 30408

Job Location: Waco, TX (On-Site)

Job Schedule: 1st Shift 9/80

 

Job Description:

 

The Lead Systems Engineer (LSE) will be responsible for supporting the development,

integration, test, and verification of a variety of new and/or modified systems for a

missionized Gulfstream G550 platform. The LSE will require working knowledge of

encrypted communications, flight deck missionization, Emissions Control (EMCON), and

Position, Navigation, and Timing (PNT). The LSE will be responsible for requirements

development and management, technical risk identification, system design, system

Integration, Verification and Validation (IV&V), civil and military certification, and

liaison troubleshooting and sustainment efforts.

 

The LSE will support large, complex project initiatives of substantial importance to the

organization with minimal oversight or direction on and off-site. They will Communicate

with internal leadership, external subcontractors and customer teams to explain and

influence changes to practices, processes and approaches. The LSE will provide input

into new products/processes and implements operational plans that have measurable

impact on business or functional results.

 

Essential Functions:

  • Developing aircraft system requirements: Concept of Operations (ConOps), system specifications, component specifications, and system schematics.
  • Performing verification and validation such as: creating test plans, creating test procedures, physically operating the system to perform ground and flight testing, writing certification reports.
  • Supporting technical publications by providing source data and reviewing publications such as: system operating manuals, maintenance manuals, instructions for continued airworthiness.
  • Supporting periodic travel for Technical Interchange Meetings, Program Reviews, Testing, and Aircraft Field Support.
  • Significant experience with some or all of the following: encrypted communications, flight deck missionization, Emissions Control (EMCON), and Position, Navigation, and Timing (PNT).
  • Proficient computer skills (Microsoft Office tools: Word, Excel, PowerPoint, Visio).
  • Proficient communication skills (verbal, written, slide presentations).
  • Proficient technical writing skills (specifications, procedures, reports).
  • Performing hands-on testing and troubleshooting of aircraft electrical and mechanical systems; requires climbing and crawling on the aircraft in confined areas to perform job duties.
  • Understanding and supporting the aircraft certification process (Civil : 14 CFR Part 25; Military: MIL-HDBK-516).
  • Interpreting and using aircraft technical documentation such as: system schematics, mechanical drawings, electrical drawings, aircraft technical publications, Standards (MIL, SAE, RTCA, 14 CFR, etc.).
  • Creating bids and writing proposals.
  • Ability to work effectively in a fast-paced, dynamic environment with time-critical requirements.
  • Excellent communication skills and ability to work effectively in a team environment.
  • Able to travel up to 10%.
  • Read and interpret technical specifications, engineering blueprints, test procedures, and technical publications.
  • Ability to obtain a US security clearance at the Secret level

 

Qualifications:

  • Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience.
  • In lieu of a degree, minimum of 13 years of prior related experience.
  • An active DoD Secret Security Clearance, which requires U.S. Citizenship.
  • Demonstrated experience in program planning, guidance, and engineering execution within scope, schedule, and budget.
  • Demonstrated experience understanding of engineering processes and policies
  • Demonstrated experience in Aircraft Integration, Test and Delivery
  • Ability to travel as needed based on business demands

Preferred Additional Skills:

  • An active DoD Top Secret (SCI) Security Clearance, which requires U.S. Citizenship.
  • Ability to use standard Microsoft Office suite of applications
  • Ability to operate within a Product Lifecycle Manager (PLM); TeamCenter preferred
  • Experience conducting first article verification testing
  • Experience managing requirements within a management tool (DOORS, JAMA, etc.)
  • Experience working within a MBSE tool (CSM preferred)
  • Experience working with subcontractors and US Government customers.
  • Demonstrated experience in communicating with internal and external Customer stakeholders
  • Experience with FAA (STC) and Military (MTC) certification activities

 

#LI-EN2

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

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