Source One Technical Solutions Reviews Jobs in Usa

MAU is hiring a Technical Writer for our client in Greenville, SC. As a Technical Writer, you will create and document manufacturing processes, industrialization standards, and lean practices while supporting inspections and process validations. This is a long-term contract assignment.

Benefits Package

• 401(k) with company matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Paid holidays
• Uniform allowance

Shift Information

• Monday – Friday | 7:30 AM – 4:30 PM
• Ability to work off-shift or a flexible schedule as required by project timelines

Required Education and Experience

• Bachelor’s degree from an accredited university or college OR
• A high school diploma / GED with at least 1 year of technical writing experience

Preferred Experience

• Bachelor’s degree in Engineering or Machine Tool Technology
• Demonstrated examples of technical writing
• Demonstrated examples of applying lean principles

General Requirements

• Ability and desire to work on-site in a manufacturing environment
• Ability to effectively communicate to multiple levels of the organization, both verbally and through written communication
• Ability to productively manage multiple projects concurrently
• Self-motivated and self-driven

Essential Functions

• Create documentation that outlines various manufacturing processes (methods writing)
• Document industrialization standards and best practices (standards writing)
• Work with Operators and Engineers to document processes and best practices
• Execute hands-on development of inspections and validations of processes
• Identify and eliminate waste
• Incorporate lean manufacturing principles, quality, and documentation

This role is restricted to U.S. persons due to access to export-controlled technology (U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act).

MAU Workforce Solutions is an innovative global company with extensive experience providing solutions for success in staffing, recruiting, technology and outsourcing to our clients, employees, and applicants. Headquartered in Augusta, GA since 1973, MAU is a family and minority-owned company offering better processes and better people to create efficiencies and greater profits for our clients. Our relationships with world-class companies, our training programs and our culture of family allow MAU to offer better results, better jobs, and better lives to those who work with us.

All Applicants must submit to background check and drug screening

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required of the position

EOE

Role: Principal AI Solution Architect

Location: Houston, TX, 77086 - Onsite

Duration: Long term Contract

Job Description:

Key Responsibilities:

• Partner with business and technical stakeholders to identify and implement agentic AI and machine learning solutions that improve decision making, workflows, and automation
• Design and implement cloud native AI architectures using Microsoft Azure services and established AI design patterns
• Collaborate with Data Scientists and other AI Engineers to transform prototypes into production ready, scalable solutions
• Build, deploy, and operate enterprise scale machine learning pipelines, emphasizing reliability, performance, and security
• Orchestrate and configure infrastructure that enables low latency, resilient AI workloads, leveraging infrastructure as code and automation
• Contribute to reusable accelerators, templates, and patterns that improve delivery speed and consistency across teams
• Support CI/CD, monitoring, and operational practices for AI and ML systems in production environments

Required Technical Skills:

• Strong experience with Microsoft Azure, including AI/ML services and cloud native architectures
• Hands on experience deploying and operating ML pipelines using Azure Machine Learning
• Proficiency in Python and modern software engineering practices
• Experience with automation and configuration management, including Ansible
• Solid understanding of MLOps, model lifecycle management, and CI/CD for AI systems
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Working knowledge of security, identity, and access control in enterprise cloud environments

Preferred Skills:

• Experience with Microsoft Foundry
• Experience implementing or operating agentic AI systems
• Familiarity with data engineering tools such as Databricks, Spark, Azure Data Factory
• Experience integrating AI services (e.g., cognitive services, computer vision, unstructured data processing)

Experience Requirements:

• 5+ years of experience in software engineering, AI engineering, or machine learning engineering roles
• Proven experience delivering production AI or ML solutions in a cloud environment
• Experience collaborating with cross functional teams across data science, engineering, and architecture

Ways of Working:

• Ability to work independently as a contractor while integrating effectively with existing teams
• Strong communication skills, with the ability to explain complex technical concepts clearly
• Results oriented mindset with a focus on delivering business value quickly and reliably.

The Role

Caleffi is seeking a detail-oriented Technical Writer to serve as the voice of our product expertise. You will bridge the gap between complex engineering and user-friendly documentation, ensuring our customers—from installers to engineers—have the most accurate and professional technical resources in the industry.

You’ll work closely with our local Product and Marketing teams and our global technical experts at Caleffi S.p.A. to manage the full lifecycle of technical collateral.

Key Responsibilities

• Author & Editor: Create comprehensive instruction sheets, technical brochures, and submittal data for a premier line of hydronic and plumbing solutions.
• Global Collaboration: Partner with internal subject matter experts and our Italian headquarters to translate technical specs into polished, North American market-ready content.
• Quality Control: Act as the final line of defense for technical accuracy, grammar, and brand consistency across all print and digital media.
• Market Intelligence: Stay ahead of the curve by monitoring competitor technical marketing programs and evolving our online technical tools.

What You’ll Need

• Industry Expertise: Minimum 4 years of experience in the HVAC, Hydronic, or Plumbing industries.
• Technical Foundation: A Bachelor’s degree in Engineering, the Sciences, or a related field (MBA is a plus).
• Software Mastery: Power-user skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Microsoft Office.
• Precision: A "eagle eye" for detail and the ability to simplify complex mechanical concepts for diverse audiences.

Why Caleffi?

Join a global leader known for quality and innovation. This role offers a flexible hybrid work environment (mix of home and corporate office) and the opportunity to significantly influence how our products are perceived in the marketplace.

About this Position:

Job Title: Technical Writer

Responsibilities:

• Develop and manage federally required documentation for client.
• Prepare and maintain APDs (IAPDs, OAPDs, updates) with supporting materials to secure and retain federal approval and funding.
• Document system architecture, modular design, and technical implementation to meet client's compliance and certification standards.
• Create and maintain the client's Data Quality Plan, including governance, standards, validation, monitoring, and alignment with AFCARS, NCANDS, and NYTD reporting.
• Support PMO and OCM teams with documentation and related project tasks.
• Develop and maintain implementation and operational documents such as deployment guides, configurations, disaster recovery, and continuity plans.
• Maintain business process documentation, SOPs, and end-user materials (user guides, training manuals, job aids, knowledge base).
• Ensure documentation governance through standards, templates, version control, and repository management, keeping content updated throughout the lifecycle.
• Collaborate with cross-functional teams and support federal reviews, audits, and documentation requests, translating complex technical concepts into clear documentation.

Required Skills/Experience:

• Bachelor's degree in Business, Information Systems, or a related field.
• Experience in analyzing, documenting, and implementing software solutions in a technical environment (5 Years).
• Experience with cloud technologies, SaaS solutions, and data analysis. (3 Year).
• Exceptional writing, editing, and proofreading skills, with a keen eye for detail. (5 Years).
• Effective communication, organizational and time-management skills.
• Detail-oriented with a focus on producing high-quality deliverables.
• Ability to work independently as well as collaboratively within a team.

Preferred/Not Required:

• Specific experience in case management with Child Welfare domains.
• Hosted web application implementation experience within the Human Services sector (ie Social Services, Crisis/Emergency Services).
• Change management experience.

"No phone calls please."

"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."

Job Description

• Competitive hourly base pay + bonus opportunities after training
• Full health benefits (Medical, Dental, Vision)
• Cell phone benefits ($25/month per line; restrictions may apply)
• Referral for Life Program™ and abundant advancement opportunities

• High School Diploma or equivalent required
• 1 - 2 years minimum previous customer service call center experience
• 1+ years of previous tech support experience preferred
• Ability to type 35 WPM with 90% accuracy or higher
• Open availability to work any time within our operating hours outlined below

• Monday-Sunday, 8:00 a.m.-8:00 p.m. EST

• 4 weeks, typically Tuesday - Saturday, 8:00 a.m.-5:00 p.m. EST (subject to change based on business needs)
• Attendance: 100% required

• Receive inbound calls from customers experiencing service interruptions or technical issues
• Perform basic troubleshooting for common internet and usage-related issues
• Diagnose issues using approved tools, scripts, and troubleshooting procedures
• Create, update, and manage trouble tickets in the ticketing system
• Escalate unresolved or complex issues to appropriate internal teams following standard processes

• Provide exceptional customer service with a customer-first mindset
• Educate customers on product features, service functionality, and common troubleshooting steps
• Assist customers with service upgrades, changes, and general account inquiries
• Respond to customer questions via phone and/or electronic communication channels

• Explain billing statements, charges, adjustments, and payment activity
• Educate customers on billing processes and available payment options
• Resolve basic billing-related inquiries or route appropriately when needed

• Accurately document customer interactions and resolutions
• Enter, test, update, close, or cancel tickets per company procedures
• Navigate multiple systems and applications simultaneously
• Maintain awareness of service outages and customer-impacting events

• Professional demeanor and strong interpersonal skills
• Ability to diagnose and resolve basic hardware, software, and network issues
• Ability to gather accurate information, respond effectively, and adapt to customer needs
• Logical thinking and structured issue resolution
• Ability to manage multiple interactions and meet SLAs
• Effective probing and listening skills to identify customer needs
• Strong verbal communication skills
• Working knowledge of computers and MS Windows
• Willingness to learn new systems, tools, and processes in a fast-paced environment
• Ability to navigate multiple screens and systems simultaneously
• Strong multitasking and attention to detail
• Minimum typing speed of 35 WPM with 90% accuracy or higher
• Ability to follow direction, accept coaching, and apply feedback

• Ability to work in a 24/7 call center environment , including evenings, weekends, and holidays
• Fast-paced, customer-facing role requiring sustained phone and system use

Internship – Strategic Sourcing

Position Overview

The Strategic Sourcing Intern will support the sourcing and procurement of high-value equipment—such as inverters, transformers, and other critical components—for Battery Energy Storage System (BESS) projects. This role is designed to provide hands-on experience in strategic sourcing, supply chain management, data analytics, and contract negotiation within a fast‑growing sector of the energy industry.

The intern will work closely with the Strategic Sourcing team to analyze supplier data, support competitive bidding events, evaluate commercial proposals, and help optimize sourcing strategies. This internship is ideal for students interested in supply chain, engineering, business analytics, or renewable energy markets.

Primary Responsibilities

Supplier & Market Research

• Assist in identifying and evaluating potential suppliers for medium-voltage transformers, inverters, and other BESS components.

• Collect and analyze market intelligence, pricing trends, cost structures, and supplier capabilities.

Data Analytics & Reporting

• Develop dashboards and reports to support sourcing decisions using tools such as Excel, Power BI, or SQL.

• Analyze historical spend, lead times, and supplier performance metrics to identify trends and opportunities.

Sourcing Event Support

• Support Request For Proposal (RFP) development, distribution, and evaluation.

• Help compare commercial bids, summarize results, and develop recommendation packages.

Contract Negotiation & Support

• Assist in preparing negotiation strategy materials, including cost breakdowns, risk assessments, and supplier scorecards.

Cross-Functional Collaboration

• Collaborate with engineering, project management, legal, finance, and supply chain teams to ensure alignment on sourcing requirements and project timelines.

• Help track open actions and stakeholder feedback for sourcing projects.

Key Competencies

• Analytical Thinking: Ability to interpret data, identify trends, and support evidence-based decision making.

• Attention to Detail: Ensure accuracy in reporting, analysis, and documentation.

• Collaboration and Communication: Work effectively with cross-functional teams and suppliers.

• Problem Solving: Approaches challenges with a structured and solutions-oriented mindset.

• Professionalism: Demonstrates accountability, curiosity, and a commitment to learning.

Education Experience

• Pursuing a bachelor’s degree in Supply Chain Management, Business Administration, Engineering, Data Analytics, Economics, or related field.

Reporting Structure:

• This position reports to the Senior Manager – Strategic Sourcing

Contract

Prominent Pharmaceuticals Company

JOB TITLE: Project Manager - Technical I CLIENT: A prominent Pharmaceuticals Company CONTRACT: 12 months initial contract (5/22/2017) - there is a possibility of extension LOCATION: Collegeville - PA 19426 Pay Rate: To be discussed over the phone POSITION SUMMARY Responsible for implementation of new or revised labeling artwork for the company's Biopharmaceutical products. Colleague coordinates Artwork change control workflows for assigned products, markets, and/or vendors. Colleague fundamentally performs the ePALMS system (electronic Artwork and Labeling Management System) \"Market Coordinator\" role on behalf of WSR Regulatory Strategy functions at Country Offices (PCOs) and is the central Regulatory point of contact for the PGS (Global Services) plants/artwork centers. POSITION RESPONSIBILITIES Initiate and \"build\" Artwork Requests (PARs) on behalf of Markets, assuring all required information, specifications and/or supportive documentation is available for plants/artwork centers to execute the production of product labeling related packaging components. Liaises with market stakeholders and PGS plant and artwork centers, or demand management lines to coordinate any unique factors that need to be considered; documents agreement on artwork timelines across stakeholders; escalates any issues/concerns within ALIM functional line and/or relevant leadership for adjudication as necessary. Coordinate artwork change control logistics across multiple departments to assure regulatory timelines for implementation are met and that product supply is not interrupted. Support large-scale artwork change control projects with broad portfolio impact under the direction of more senior ALIM staff. Evaluates content of labeling updates and raises potential issues with WSR, PGS or relevant local Markets as appropriate to minimize impact on schedules. Retrieve documents and/or generate reports in response to queries from Regulatory Agencies (e.g. inspections) or Assistant General Counsel (e.g. product litigation cases related to labeling in distribution). ORGANIZATIONAL RELATIONSHIPS ALIM Market Implementation Specialists Regulatory Strategists Global Services Plant Coordinators and Artwork Centers Proofreaders (internal and external) Supply Demand Management Leads Marketing EDUCATION AND EXPERIENCE Bachelor's degree plus 1 4 years relevant work experience. TECHNICAL SKILLS REQUIREMENTS Document management tools used for storage, retrieval, and lifecycle management of labeling related secondary packaging components (e.g. ePALMS, GDMS - Global Document Management System, Agile, Pfzer Labeling End to End Tracking PfLEET, or similar systems). Packaging artwork review, copy editing or proofreading tools (e.g. Docu-Proof, TVT or similar tools). Position Comments visible to MSP and Supplier: Must have pharmaceutical experience in labeling, regulatory, or packaging. ***** What is the minimum education experience required?: Bachelor's degree plus 1 4 years relevant work experience

All your information will be kept confidential according to EEO guidelines.

-Lead regional sourcing activities for new products from concept through launch and ramp-up.

-Engage regional and global suppliers early in the design phase to support DFM, DFC, and supplier-led innovation.

-Support regional sourcing strategy delivery aligned with global category strategies and NPI program requirements.

-Ensure supplier readiness for prototype, pilot, and production ramp within the region.

-In coordination with NA Sourcing Lead, develop and execute regional sourcing strategies aligned with cost, risk, capacity, localization, and sustainability goals.

-Lead regional supply base development to support new technologies, growth, and localization initiatives.

-Drive regional sourcing decisions while ensuring alignment with global sourcing governance.

-Optimize regional footprint through make/buy, nearshore/reshore, and dual-source strategies.

-Monitor regional market trends, labor, logistics, geopolitical risks, and cost drivers.

-Identify, qualify, and onboard regional suppliers to support NPI and long-term business needs.

-Lead RFQs/RFPs, supplier selection, negotiations, and contracting within the region.

-Partner with Quality and Engineering on supplier qualification, PPAP/FAI, audits, and capability assessments.

-Drive supplier performance, capacity planning, and continuous improvement for launch-critical components.

-Own regional piece-price, tooling, and total cost of ownership (TCO) for NPI components.

-Develop should-cost models and regional cost benchmarks.

-Support regional business cases, capital investments, and executive sourcing reviews.

-Deliver cost, margin, and productivity targets while supporting aggressive NPI timelines.

-Serve as the regional sourcing lead on global NPI project teams.

-Align regional sourcing milestones with product development stage-gate processes.

-Coordinate with global category teams to ensure consistency and leverage.

-Lead transition from NPI to sustaining sourcing within the region.

-Identify regional supply risks related to new suppliers, capacity, logistics, and compliance.

-Develop contingency plans, dual sourcing strategies, and launch readiness plans.

-Ensure compliance with regional regulatory, trade, ESG, and ethical sourcing requirements

Qualifications:

-Degree – Engineering, Supply Chain, Business, etc..

-5+ years of professional working experience within a manufacturing/assembly based setting

-Experience working within a new product development, new product introduction, R&D or prototyping based setting

-Experience with strategic sourcing deployment

-Ability to manage a project from concept through to completion for a new supplier/part

Essential Functions of the job:

• Review and validate QC data and test records.
• Support investigations related to Out of Specification (OOS), Out of Trend (OOT), and Out of Expectation (OOE) results.
• Ensure compliance with current Good Manufacturing Practices (cGMP) in the laboratory.
• Assist in the technical documentation of investigations and change control assessments to evaluate the impact on product quality, in alignment with FDA/EU regulations, international standards
• Undertake other duties as required.

This position is ideal for candidates who are detail-oriented and committed to quality assurance in the pharmaceutical industry.

Education/Experience Required:

• Bachelor’s Degree or above in Chemistry, Biochemistry, or Biotechnology related scientific discipline. Scientific degree (ideally chemistry, biochemistry, biotechnology or related).
• Minimum 4 years working experience in an FDA-regulated biotechnology or pharmaceutical company is required.
• Working knowledge and experience with chemistry analytical methods such as HPLC, GC, TOC, Capillary Electrophoresis (CGE-Reduced, CGE-Non-Reduced, and Capillary Zone Electrophoresis), etc.
• Strong working knowledge with USP/EP and cGMP/EU GMP.
• Technical writing experience.
• Familiar with instrument and equipment validation.
• Impressive, demonstrable track record and skills/experience gained within a similar position(s), at a similar level.
• Credible and confident communicator (written and verbal) at all levels.
• Strong analytical and problem-solving ability.
• Hands-on approach, with a ‘can do’ attitude.
• Ability to prioritize, demonstrating good time management skills.
• Excellent attention to detail, with the ability to work accurately in a busy and demanding environment.
• Self-motivated, with the ability to work proactively using own initiative.
• Committed to learning and development
• Self-motivated, with the ability to work proactively using own initiative.

Computer Skills:

• Strong PC literacy required; MS Office skills (Outlook, Word, Excel, PowerPoint).

Travel:

• Must be willing to travel approximately 10%.
• Ability to work on a computer for extended periods of time.