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179 positions found — Page 3
Job Summary
The Client Support Representative is responsible for providing excellent customer assistance regarding all aspects of the customer's account(s). They will identify and pursue sales opportunities with current and prospective customers.
Schedules available: Monday-Friday 10am-7pm, every third Saturday 8am-1pm
Training schedule: The first 3 weeks the schedule will be Monday-Friday 8am-5pm.
Competitive starting wage with quarterly incentive. Defined role progression which includes increases in base pay and quarterly earning potential.
Essential Job Duties & Responsibilities
- Handle telephone inquiries and requests from customers including account balance verification, telephone transfers, stop payments, loan payoffs, research requests, missing checks, explaining overdrafts and service charges and account file maintenance. Online banking maintenance, set-up, reset passwords, explain the product, unlocks security questions and explains features including bill pay, E-statements, account alerts and mobile banking. Obtain information, provide verification of deposits, research records and follow up on details to resolve matter quickly and to the customer's satisfaction.
- Identify sales opportunities of products and services to current and prospective customers. Visa debit card file maintenance. Completing requests associated to return mail and change of address file maintenance.
- Apply knowledge of compliance/CRA regulations in day-to-day activities. Utilize knowledge and experience while exercising discretion in resolving problems and answering questions.
Experience and Qualifications
- 1 year of customer service experience required, preferably in a call center or banking environment.
- High school diploma or equivalent.
- Ability to effectively work both independently as well as collaboratively in a team.
- Excellent communication (oral and written) skills.
- Strong attention to detail and highly organized while focusing on work quality.
- Ability to maintain a high level of confidentiality.
With history dating back to 1856, American National Bank is one of the largest privately owned banks in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.
Together, we can do more for your future...
At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.
We offer:
- Competitive base compensation with additional performance-based annual earning potential
- Career growth potential built into every role
- 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
- No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
- Paid Time Off, Paid Holidays and Paid Volunteer Time
- Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
- Dental Insurance with significant premium contribution by ANB*
- Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
- Tuition Reimbursement*
- Gym Membership Reimbursement*
- Discounts on Banking and Financial needs
*Eligibility Criteria Apply
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Staff UI/UX Designer - Essex Management
US Remote
Please remember to include a link to your online portfolio on your resume and if the site is password protected, how to access it so we can review.
This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and health information technology-focused consultancy founded in 2009 and headquartered in Rockville, MD. The Essex team comprises experts with extensive experience in strategically developing and managing complex health and biomedical information programs for clients in the Federal Government, research academia, and private sectors.
Emmes Group: Building a better future for us all.
Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Primary Purpose
This role works as part of the Essex Modern Technology & Engineering (MT&E) team and will be focused on owning and driving the Human Centered Design (HCD) capability at the company. This is a senior Staff-level role with operational and strategic deliverables across client-facing projects and internal company initiatives. The role will be responsible for developing user interfaces, design system(s), and providing design strategy/leadership to support life science research in the public and/or private industry. This role will work on client project deliverables as well as in-house Essex deliverables to grow the overall Essex Human-Centered Design (HCD) capability. The role provides strong career growth opportunities in an innovative technology environment working with premier research organizations.
Responsibilities
- Own and drive the Human Centered Design (HCD) capability at
- Lead the development of design solutions that solve complex and challenging UI/UX problems.
- Meet with engineering team leads, and business and product owners to kick-off the design process at project inception.
- Design clean, accessible, and modern UIs that adhere to the unified principles of a
design system. - Develop documentation, including design process working practices, design system guides, and knowledge presentations.
- Provide UI/UX design leadership and advocacy across multiple concurrent projects-both customer-facing and internal. Establish and guide the overall design vision, user-experience strategy, and brand direction for each initiative.
- Work in a collaborative cross-functional team environment to deliver UI mocks and wireframes tied to features across all tiers in a CI/CD Agile environment.
- Leverage any combination of UX research techniques (e.g., card sorting, story maps) to achieve the desired design deliverable goals.
- Collaborate with cross-functional teams, when necessary, to complete cross-project initiatives (e.g., accessibility compliance, design system updates).
- Mentor members of the design team to provide career path guidance.
- Interview UI/UX design candidate(s) and provide evaluation/recommendation to the
hiring manager. - Take ownership of the design interview and evaluation process. Define and improve the process based on industry conventions and evolving trends.
- Own and drive in-house design projects that are used to improve the company's Human Centered Design (HCD) capabilities.
- Contribute to the company's business development activity (e.g., providing design and branding content, and reviewing proposal responses.
- Conduct Voluntary Product Accessibility Template (VPAT) reviews across multiple projects and BD initiatives.
- Work effectively with teams outside of engineering across the Essex organization on key company and/or UI/UX branding initiatives.
Qualifications
- A deep understanding of design techniques and principles involved in the production of conceptual prototypes and wireframes.
- Subject matter expertise in accessibility, accessibility tools, VPAT reviews, application interaction design, and design systems and frameworks (Bootstrap, Foundation, USWDS).
- Experience providing design and accessibility deliverables on multiple projects
running concurrently. - Comprehensive experience using Adobe Creative Suite (Photoshop, Illustrator, XD)
- Excellent understanding of and experience with design collaboration tools such as Figma.
- Excellent communication (oral and written) and collaboration skills.
- Strong analytical skills with the ability to communicate concepts and recommendations confidently to a variety of audiences.
- Thorough, methodical, and exhibits meticulous attention to detail.
- Working knowledge of the following technologies and software: LucidChart, HTML, and
CSS (SCSS). - 10+ years of UI/UX design experience.
- Possession of a Bachelor or Graduate degree in Design or Human-Computer Interaction.
- A portfolio of professional UI/UX web design work.
Though not mandatory but bonus points for:
- Possession of at least one of the following UI/UX certifications: UXC (Nielsen Norman Group UX Certification OR CUA (Human Factors International Certified Usability Analyst)
- Experience working with USWDS (United States Web Design System).
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
- Flexible Approved Time Off
- Tuition Reimbursement
- 401k Retirement Plan
- Work From Home Anywhere in the US
- Maternal/Paternal Leave
- Casual Dress Code & Work Environment
CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#LI-Remote
With history dating back to 1856, American National Bank is one of the largest privately owned banks in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.
Together, we can do more for your future...
At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.
We offer:
- Competitive base compensation with additional performance-based annual earning potential
- Career growth potential built into every role
- 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
- No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
- Paid Time Off, Paid Holidays and Paid Volunteer Time
- Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
- Dental Insurance with significant premium contribution by ANB*
- Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
- Tuition Reimbursement*
- Gym Membership Reimbursement*
- Discounts on Banking and Financial needs
*Eligibility Criteria Apply
Job Summary
American National Bank is looking for a new Community Banker to service the needs of existing and prospective clients by performing duties related to opening new accounts and processing loan requests. We are seeking an individual who provides top customer service, communicates well with others, and possesses previous sales experience and existing knowledge of consumer loans.
Schedule: Full-time 40 hours scheduled between Monday- Friday 7:15am-6:15pm and rotating Saturdays 8:15am-12:15pm
Essential Job Duties & Responsibilities
- Opens a variety of new accounts for clients including checking, savings, IRA, CD, etc.
- Processes consumer loan applications, collects and provides documents to loan processing departments, and owns the signing of loan paperwork with the consumer.
- Provides information and answers questions regarding deposit and loan rates, fees, and bank policies.
- Serves on the Teller line as needed.
- Generates growth in deposit and loan balances through sales, marketing, promotion and referral of products.
- Provides outstanding client service to all existing and prospective clients.
- Acquires, retains, deepens and manages the relationship of clients.
- Handles customer requests through email and phone including password resets, ACH and other documentation.
Experience and Education
- 1-3 years of related banking experience required; Bachelor's degree in related field may substitute for previous banking experience.
- Proven history of attainment of sales goals including referrals.
- Knowledge and experience initiating consumer loans.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Location: Main Hospital Bldg - 2nd Floor
Overnight weekends Diagnostic Rad Tech position. Multiple shift differentials applicable!
Primary Purpose
Responsible for acquiring quality diagnostic radiographic images for all diagnostic imaging procedures in assigned area of Radiology to provide optimal patient care.
Minimum Specifications
Education
- Must be a graduate of an accredited Radiology Program.
Experience
- None required; new grads encouraged to apply
Equivalent Education and/or Experience
- Equivalent education that is recognized and accepted by the American Registry of Radiologic Technologists (ARRT) to be eligible to sit for the ARRT(R) credential exam.
Certification/Registration/Licensure
- Must have American Registry of Radiologic Technologists (ARRT) with certification in Radiography (R) within 3 months of hire.
- Must have a Texas Department of State Health Services (TDSHS) - Medical Radiologic Technologist (MRT) certification 6 months of hire.
- Must have a current Healthcare Provider (BLS LEVEL) CPR course completion card upon arrival at Parkland from one of the following:
- American Heart Association
- American Red Cross Rescuer
- Military Training Network
Skills or Special Abilities
- Must be able to demonstrate time management, organizational, and interpersonal skills.
- Must be able to demonstrate oral and written communication skills.
- Must be able to demonstrate knowledge of Radiologic equipment.
- Must be able to demonstrate patient centered/patient valued behaviors.
Responsibilities
- Responsible for production quality radiographs of basic and complex exams/procedures, while adapting procedures and technical factors in relation to patient conditions and history. Participates in quality review program. Responsible for understanding and adhering to radiation safety regulations and infection control standards established by Parkland and accreditation agencies to ensure that Radiologic procedures are carried out safely.
- Utilizes technical knowledge and skills to perform procedures accurately and in a timely manner in accordance with age specific criteria. Completes exam charges and image documentation in a timely manner. Administers contrast material in the correct dosage, route and observes patients for adverse reactions. Enters accurate patient exam data into the electronic health record. Responsible for equipment, supplies, and room preparation in order to ensure appropriate set-up before each procedure.
- Interviews patient (two patient identifier), conducts patient screening (when applicable) and obtains medical history pertaining to procedure's clinical criteria. Explains procedure and instructs patient on necessary requirements needed to provide diagnostic images. Answers questions/screening concerning procedures and contrast for relevant exams. Assists the physician as needed in performing procedures. Ensures that images and records are properly completed with patient identification data and appropriate labeling.
- Maintains equipment including running quality assurance checks and notifying supervisor of maintenance needs. Maintains a record of quality assurance tests to ensure that equipment runs efficiently and effectively. Maintains all passwords to each computer system. Promptly reports equipment malfunctions to supervisor or the appropriate engineering department.
- Transports patients to and from radiographic area as needed and consults with physicians or other healthcare providers regarding x-ray orders, performed procedures, and protocol to ensure that radiographic needs are met.
- Participates in departmental Performance Improvement Programs, promotes Parkland Health mission, vision, values, and its relationship to the work environment, attends modality meetings satisfactorily. Functions in the department as part of an interdisciplinary team and collaborates in the care and service delivery process of patient care through effective communication with other service lines. Prioritizes exams with scheduling exams to ensure smooth workflow, minimize wait times and address stat and urgent requests.
- Responds to inquiries, calls, emails in a timely and professional manner. Communicates shift hand off regarding workflow issues with equipment or pending exams with oncoming staff. Engages in equitable distribution of departmental workloads. Serves as a resource and role model to other staff and team members.
- Takes responsibility for own professional growth and development by maintaining ARRT and State licensure. Completes mandatory Parkland training. Integrates knowledge gained into current work practices.
- Serves as a patient advocate by consistently demonstrating proactive customer service skills and compliance with Parkland Mission, Vision, and Values.
- Serves as a resource and role model to other staff, team members, and students with training, engagement and positive motivation. May serve as the Technologist in charge for supervising departmental operations.
Requisition ID: 986407
Medical Solutions Allied is seeking a travel Interventional Radiology Technologist for a travel job in Rochester, New York.
Job Description & Requirements
- Specialty: Interventional Radiology Technologist
- Discipline: Allied Health Professional
- Duration: 13 weeks
- 40 hours per week
- Shift: 10 hours, days
- Employment Type: Travel
/n
We’re seeking talented healthcare professionals whose adventure game is as strong as/n their clinical game. Those that want flexibility and high pay, we have the positions for/n you!
/n/n
Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses and/n travel allied healthcare professionals include:
/n/n
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- Day One Medical, Dental, and Vision with low premiums
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- Day One 401(k) with Company Contribution
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- Personalized Compensation Packages
/n
- Paid, Private, Fully Furnished, Pet-Friendly Housing
/n
- Dedicated Recruiter and 24/7 Customer Care Line
/n
- Per Diem Allowance and Paid Travel
/n
- Licensure and Certification Reimbursement
/n
- Free Liability Coverage
/n
- Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident, and Pet Insurance
/n
- Equal Employment Opportunity
/n
- And More!
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Estimated pay package based on bill rate at time job was posted. Bill rates can/n change frequently and without notice. Exact pay package may vary based on guaranteed hours,/n distance being traveled, and customizations available for travelers.
/n Client would prefer HCP with interventional radiology experience. For reference, the unit typically train RTs coming from other modalities for up to six months when they start in neuro IR. /nPRIMARY DUTIES AND RESPONSIBILITIES:/n/n2. Demonstrates competence in selecting exposure factors, positioning and consistently/nproduces radiologic images of diagnostic quality./n3. Works cooperatively with all members of the department to resolve problems/nexpediently./n4. Displays flexibility, team spirit, compassion, respect, politeness and accountability when/ndealing with customers./n5. Demonstrates awareness of and sensitivity for patient’s rights in all interfaces with/npatients./nC. AREAS OF EMPHASIS/n1. Administers oral contrast as needed per exam./n2. Instructs and prepares patients for radiographic/fluoroscopic examinations and assists/nRadiologist during procedures./n3. Demonstrates competence and proficiency in operation if all x-ray equipment, CR and/nDR systems./n4. Reports equipment malfunctions to manager or lead./n5. Completes all assigned procedures in a timely manner and uses time between procedures/nto department advantage-assisting others, clerical duties, stocking, transporting, etc./n6. Employee understands his/her role on maintaining medication security to authorized/npersonnel only./n7. Demonstrates competency in providing health care services in own job category to all/nage groups./n8. Demonstrates competency in interpersonal relationships to all age groups./nD. DOCUMENTATION/INFORMATION MANAGEMENT/n1. Demonstrates competency in the use of Hospital information System (HIS), Radiology/nInformation System (RIS) and PACS./n2. Participates in hospital performance improvement activities (BPI projects, task forces,/netc.) when warranted./n3. Demonstrate confidentiality using own password and all patient care modules./n4. Answers telephone inquiries of a technical nature from physicians or hospital personnel/nin other areas of the hospital while maintaining good phone etiquette./n/nRequirements:/nBLS (American Heart Association ONLY)/nTwo (2) years experience/nLicensing in the state of NY
Medical Solutions Allied Job ID #1066812. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: IR (Interventional Radiology)
About Medical Solutions Allied
At Medical Solutions, we’re people who care, helping people who care. No matter how you look at it, there’s a whole lot of care going on in our world and that’s just the way we like it. What do we do? Medical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Through our family of brands, we also serve a segment of clients outside of the healthcare space. And we’re the very best at what we do. You’ll love our culture that’s filled with heart and soul. As a company and employer, we’re sincerely and unabashedly us. We lead as humans first and believe the unique qualities of each team member make us better together. We share a purpose for helping others and the drive to make a difference. And we offer endless opportunities for personal and professional growth, throughout your career. At Medical Solutions, you’ll find a great place to work and a career home. We’ve received Best Places to Work awards, landed top industry awards, and received accolades for the impact we’ve made in business and within our community. But the only way to really get to know us, is to join us. We think you’ll fit right in.
Benefits
- Discount program
- Life insurance
- Mileage reimbursement
- Company provided housing options
- License and certification reimbursement
- Benefits start day 1
- Continuing Education
- Guaranteed Hours
- Vision benefits
- Referral bonus
- 401k retirement plan
- Dental benefits
- Cancelation protection
- Weekly pay
- Medical benefits
- Employee assistance programs
- Wellness and fitness programs
- Pet insurance
- Holiday Pay
Location: Main Hospital Bldg - 1st Flr
Primary Purpose
This position is accountable for performing quality Interventional Radiology Imaging through the application of advanced technical knowledge while adhering to the standards set by Parkland Health and appropriate regulatory agencies. The shift for this position is four 10 hour days plus participation in "on call" rotation.
Minimum Specifications
Education
Must be a graduate of an accredited Radiology program.
Experience
Prefer one year experience in Radiology and/or Imaging modality but all experience will be considered.
Certification/Registration/Licensure
- Must have American Registry of Radiologic Technologists (ARRT) with certification in Radiography (R) within 3 months of hire.
- Advanced Registry in Vascular Interventional (VI) or Cardiovascular Interventional (CV) preferred.
- Must have a Texas Department of State Health Services (TDSHS) - Medical Radiologic Technologist (MRT) certification 6 months of hire.
- Must have a current Healthcare Provider (BLS Level) CPR course completion card upon arrival at Parkland from one of the following:
- American Heart Association
- American Red Cross Rescuer
- Military Training Network
Skills or Special Abilities
- Must possess a thorough working knowledge of radiologic interventional procedures and knowledge of computer software applications.
- Must demonstrate use of aseptic techniques (including recognition and immediate correction of any breaks in aseptic technique) and provide scrub assistance when needed.
- Must possess knowledge of specialized equipment and instrumentation such as digital imaging, automatic pressure injectors, procedural supplies, and implantable devices.
- Must demonstrate knowledge of patient assessment and monitoring, contrast administration, medications, and emergency care.
- Must be able to demonstrate oral and written communication skills, interpersonal skills and time management skills.
Responsibilities
- Conducts specialized examinations in neurological and vascular radiology in order to provide quality patient care. Instructs patients on procedural matters prior to and during examinations to provide optimal information and comfort while effectively completing procedures. Assist the provider during routine and complex procedures by prepping the patient for procedures and functioning in a scrub role as needed to ensure that the activities meet the needs of the team. Performs surgical scrub, and donning gown and gloves. When possible, anticipate Radiologist and patient needs during a procedure.
- Performs proper patient identification, interprets patient histories and physicians' orders ensuring that all procedures are performed according to Parkland, state and regulatory standards. Set up and prepare room with appropriate instruments, supplies, and equipment specific to procedures. Utilizes advanced knowledge of sterile and surgical techniques by practicing aseptic techniques.
- Can speak to and perform the process of preparing contaminated instruments for cleaning, transporting contaminated instruments to sterile processing department, and how to retrieve clean sterilized instruments from sterile processing department. Assist with supply inventory by locating expired supplies and informing necessary personnel when inventory is low, depleted, or on backorder and takes appropriate action.
- Accesses and handles selected medications and administers contrast. Administers contrast material in the correct dosage, route and observes patients for adverse reactions. Informs and assists physicians and radiologists with patient scheduling, patient transfers, and emergency cases ensuring that all pre-exam procedures are followed including allergic reaction and level tests.
- Processes acquired images onto PACS. Ensures that images and records are properly completed with patient identification data and appropriate labeling. Completes exam charges and image documentation in a timely manner.
- Operates and maintains equipment including warm-up, running quality assurance checks, calibration, provide routine troubleshooting procedures, request repair and notifying supervisor of maintenance needs. Maintains a record of quality assurance tests to ensure that equipment runs efficiently and effectively. Maintains all passwords to each computer system. Participates in all aspects of The Joint Commission Continual Readiness.
- Serves as a lead worker and resource to other staff as needed. Instructs students and/or new employees on the use of specialized equipment to ensure adequate training and improved patient care. Maintains patient confidentiality and ensures that all processes and procedures are maintained to secure and protect all workstations in all work areas.
- Responds to inquiries, calls, emails in a timely and professional manner. Communicates hand off regarding patient information, workflow issues, equipment concerns and/or pending exams. Engages in equitable distribution of departmental workloads.
- Participates in departmental Performance Improvement Programs, promotes Parkland Health mission, vision, values, and its relationship to the work environment, attends modality meetings satisfactorily. Functions in the department as part of an interdisciplinary team and collaborates in the care and service delivery process of patient care through effective communication with other service lines.
- Takes responsibility for own professional growth and development by attending seminars, reading appropriate articles relative to the job, and maintaining ARRT certification and integrates this knowledge into the job as appropriate to ensure an optimal level of education.
#LI-SS2
Requisition ID: 985647
We are looking for a full-time Store Help Desk Support Specialist to join the Store Support Team.
You will be an ideal candidate if you are confident in your ability to learn new tasks quickly and pay close attention to detail. You understand how to operate the POS registers. You lead by example and represent yourself positively and professionally. You can execute tasks successfully with minimal supervision, and you are friendly, outgoing, and communicate well with associates and customers.
Have flexible work schedules to cover our normal office hours, as well as the extended hours during November and December. This position will also be involved in the after-hours emergency line rotation.
POSITION RESPONSIBILITIES:
- Responds to telephone calls, emails, and other requests for support.
- Process shipping of POS equipment to stores.
- Coordinate problem resolution across internal departments.
- Basic knowledge of commonly used concepts, practices, and procedures within store operations.
- Relies on pre-established instructions and guidelines to perform the functions of the job.
KNOWLEDGE AND SKILLS PREFERRED:
- Minimum 1-2 years of retail store experience
- Excellent verbal communication skills
- Ability to think on your feet and solve problems quickly
- Organized and self-motivated
- Computer skills to easily navigate software products to reset passwords, MS Office, call tracking, and email.
BENEFITS
- Health, dental, and prescription coverage
- Life, STD, LTD Insurance
- Vacation and PTO days
- 401 (k) Savings plan
- Merchandise Discount
JOB SUMMARY
Under supervision, performs central operations activities. Assisting branches by handling customer issues and ensuring daily transactions are processed appropriately at the branch levels and assisting the Bank Operation Officers within all aspects of the Department. Performs a variety of Operations Support and services functions; such as reviewing reports, preparing correspondence and participating in special projects designated to the department. Complies with all regulations which apply within the scope of the position, including Bank Secrecy Act.
DUTIES
- Processes and performs the following functions: OASIS Review, Chargebacks, Foreign Item Collections, ATM Settlement, Cash Vault Balancing, Debit Card orders, FCRM Review.
- Business and Personal online banking password resets.
- Answer inquiries from branches regarding new accounts and other Bank policies and procedures.
- Balance daily branch transit checks.
- Process daily EIM-NSF/OD/Non-posted items.
- Charge daily returned item and e-mail to branches.
- Review daily non-posted GL.
- Review Mobile Deposits and e-mail to branches
- Research and adjustments.
- Process ACH/ATM/POS disputes
- Signature Card Scanning
- Issuing Interest Checks
- Process Bank Levies/Subpoenas
- Process incoming and outgoing wires
- Perform other duties as assigned
QUALIFICATIONS
- EDUCATION: High school diploma or higher.
- EXPERIENCE: 2-3 years branch/teller experience; knowledge of banking regulations
SKILLS/ABILITIES
- PC literate
- detail-oriented
- strong communication skills
- bilingual (English/Mandarin) a plus.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Disability insurance
Royal Business Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policies (GLBA Privacy Notice, California Consumer Privacy Act and Online Privacy) at our website Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
About the Role
As the General Manager, you will ensure the financial success and operational excellence of the store. You will take ownership and accountability for top-line sales, profitability, efficiency in meeting production quotas, and delivering key metrics in customer service. Working in alignment with company objectives, policies, and regulatory guidelines, you will execute strategic initiatives to drive business results.
Responsibilities
- Financial Performance & Business Acumen: Take ownership of the store's Profit and Loss (P&L) statement, ensuring financial results meet or exceed budget targets. Drive top-line sales and profitability through strategic initiatives and effective management.
- Operational Excellence: Ensure efficient operations by meeting production quotas and maintaining high standards of customer service. Prioritize the production process in the backroom, recognizing it as the driver of sales. Ensure products are processed and put on the sales floor promptly. Maintain a clean, organized, and efficient backroom where employees follow guidance to maximize productivity.
- Leadership & People Development: Develop and train the Production Manager and Retail Manager through effective delegation and active involvement in their development. Foster a culture of continuous improvement and high performance among the management team. Encourage flexible deployment of staff in the backroom to meet production needs and drive sales.
- Flexible Workforce Management: Create dynamic scheduling that aligns with business needs, ensuring coverage during peak times and reducing labor costs during slower periods.
- Performance Management: Maintain a fair and equitable performance process, consistently evaluating and documenting employee performance to build bench strength and a talent pipeline for future openings.
- Compliance: Ensure adherence to company policies, state and federal laws, including wage and hour compliance, human rights, and equal employment opportunities.
- Customer Experience: Uphold a high standard of customer service by maintaining an organized, clean, and welcoming store environment.
Qualifications
- Proficiency in both English and Spanish is preferred.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- High-level of computer proficiency (MS Office, Teams, Outlook, and HRIS).
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- High school diploma or GED preferred.
- Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required.
Required Skills
- Ability to Safely Perform Job Functions: Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements.
- Physical Strength: Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects.
- Endurance: Able to stand for extended periods of time.
- Manual Dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm.
- Fine Motor Skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands.
- Balance and Agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks.
- Visual Acuity: Possesses clarity of vision at 20 inches or less and 20 feet or more.
- Footwear: Required to wear closed-toe shoes for safety purposes.
- Repetitive Tasks: The job involves regular repetitive motions.
Preferred Skills
- Manage candidate review in the applicant tracking system, schedule and conduct interviews, and extend verbal offers to selected candidates.
- Facilitate the onboarding process for new hires to ensure a seamless transition into their roles. Act as a key liaison between management and new team members, providing support and guidance throughout onboarding.
- Develop a culture of continuous training and development to build bench strength and a talent pipeline for future openings within the store and the company.
- Assist with dynamic employee scheduling and timekeeping monitoring to meet business needs.
- Monitor turnover rates, identify trends, and utilize insights to inform recruitment strategies, aiming to maintain a stable and engaged workforce.
- Provide support for employees by sharing available resources, handling password resets, addressing workplace injuries, answering payroll questions, managing employee relations, handling FMLA requests, and explaining company-sponsored benefits.
Equal Opportunity Statement
We are committed to diversity and inclusivity in the workplace. We encourage applications from individuals of all backgrounds and experiences.
Job Title: Administrative Coordinator
Location: Quincy, MA (100% Onsite)
Pay Rate: $28–$30 per hour
Duration: 4+ Week Contract
Start Date: ASAP (Background check required)
Reports To: Field & Organizing Director
Job Summary
We are seeking a highly organized and detail-oriented Administrative Coordinator to provide comprehensive administrative, operational, and coordination support to a fast-paced division. This role supports internal teams, members, and external stakeholders by managing office operations, coordinating meetings and events, maintaining databases, and assisting with reporting and program administration. The ideal candidate is proactive, customer-service oriented, and skilled at managing multiple priorities while maintaining accuracy and professionalism.
Key Responsibilities
Administrative & Office Support
- Provide general administrative support including maintaining paper and electronic filing systems, preparing correspondence, organizing materials, and reviewing departmental invoices.
- Utilize Microsoft Office Suite (Word, Excel, PowerPoint) to create reports, presentations, contracts, and internal documentation.
- Respond to inquiries from members, staff, and external stakeholders in a timely and professional manner.
- Screen and route incoming telephone calls and mail, ensuring inquiries are directed appropriately.
- Maintain office supplies inventory and coordinate reordering as needed.
- Provide additional administrative support across the division as requested.
Membership & Data Management
- Process membership applications and respond to membership-related inquiries.
- Maintain and update internal databases, including NEA 360 and Contract DB, to support tracking and reporting activities.
- Serve as liaison with vendors responsible for membership packet mailings.
- Manage password access for the organization’s website to facilitate contract database access.
- Support the New Member Liaison, Retirement Committee, and Large Local Coalition with data collection, mailings, and meeting reminders.
Meetings & Event Coordination
- Plan, coordinate, and attend regional meetings, including securing locations, coordinating catering, arranging audiovisual equipment, and preparing meeting materials.
- Attend Coordinator-specific meetings and participate in division, regional, and organization-wide staff meetings.
- Prepare meeting materials and record notes for committee meetings, coalition groups, and workgroups.
- Assist in administering grant programs for the Summer Conference, including the Emerging Leaders and New Presidents Program..
- Assist in compiling data and generating reports for executive leadership and board meetings.
Additional Responsibilities
- Prepare recognition certificates and gift documentation for retired members.
- Maintain off-site document storage and coordinate document retrieval requests.
- Process payment requests for division grants including Health & Safety, All In Grant, Crisis Funds, Large Local Coalition, Membership Recruitment, and Microsearch programs.
- Develop PowerPoint presentations and Excel spreadsheets to support financial analysis and contract evaluation.
Qualifications
- 3–5+ years of administrative, office coordination, or operations support experience preferred.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience working with databases and managing large volumes of data.
- Excellent written and verbal communication skills.
- Strong organizational and multitasking abilities with high attention to detail.
- Ability to interact professionally with staff, members, vendors, and external stakeholders.
- Ability to manage confidential information with discretion.
