Smart Solutions Address Jobs in Usa

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Solutions Architect
✦ New
Salary not disclosed
Plano, TX 1 day ago

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at Description:

Job Description

Utilizes comprehensive solutions architectural expertise to support software implementation projects. Supports overall project planning by providing functional strategic guidance.

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Essential Functions:

  • Provides functional strategic guidance for project planning, system landscape, data migration, testing, deployment, integration and overall solution architecture.
  • Advises Project Leads and Project Managers to implement best practice decisions that successfully impact the overall platform.
  • Provides guidance in the definition of solution design practices and standards that link back to SAP best practices.
  • Designs and supports proof of concepts to demonstrate proposed technical solutions.
  • Designs, develops and supports business requirements by leveraging SAP solutions.
  • Provides support for pre-sales initiatives that include developing and reviewing roadmaps, estimates, and responses to RFP/RFQ’s.
  • Completes assigned deliverables:
  • Owns the as-is and to-be system landscape diagrams in conjunction with the Technical Lead.
  • Owns the Solution Architecture document - ensures inputs are received from Technical and Functional Leads.
  • Responsible for supporting functional and technical leads in workshops.

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Required Qualifications:

  • Bachelor’s degree in Information Systems, Business, or other related field.
  • Certification in at least one SAP HCM or SuccessFactors module.
  • Minimum of 5 years with system implementations, solutions architecture, or similar role.

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Knowledge, Skills, and Abilities (KSAs):

  • Expert in implementation of SuccessFactors modules.
  • Expert with SAP Integration.
  • Demonstrates expertise in Human Resources industry best practices.
  • Excellent written and oral communication skills; ability to express ideas and information in a clear and concise manner and tailor message to fit the interests and needs of the audience.
  • Attention to detail and quality with the ability to rapidly learn and apply new business concepts, models, and techniques.
  • Ability to work remotely with minimal supervision.

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Mandatory Skills: SAP SF Solution Architecture .

Experience: >10 YEARS .

The expected compensation for this role ranges from $100,000 to $185,000 .

Not Specified
Sales Executive – Construction Solutions
✦ New
Salary not disclosed
Miami, FL 1 day ago

Location: Remote, U.S.-based, with preference for candidates based in Florida or the Southeast

Job Type: Full-Time

Travel: 25%+ based on client and business needs


About DDSCAD

DDSCAD helps architecture, engineering, construction, and owner organizations improve how they design, coordinate, build, and deliver projects. As an established Autodesk partner serving the industry since 1988, we combine software expertise with implementation, training, advisory, and professional services to help clients improve workflows, collaboration, and project outcomes.


Opportunity

Help build DDSCAD’s next growth engine in construction software. We combine the agility of an entrepreneurial team with the credibility and foundation of an established Autodesk partner, and we’re looking for a proven hunter to win new logos, build pipeline, and drive measurable growth—with uncapped earning potential.


We are hiring a Sales Executive – Construction Solutions to drive new business and net-new logo acquisition across the AEC market. This role focuses on Autodesk construction solutions within the Autodesk Forma ecosystem, including capabilities formerly known as Autodesk Construction Cloud (ACC).

This is a hunter role for someone who can open doors, generate qualified pipeline, run strong discovery, and close new business by connecting client pain points to software, services, and measurable business outcomes.


Role Summary

The Sales Executive – Construction Solutions is responsible for generating net-new revenue by identifying, engaging, qualifying, and closing new clients for DDSCAD’s construction software and related service offerings.

The role will focus primarily on organizations that can benefit from Autodesk’s construction technology stack, including collaboration, document control, project management, coordination, and connected workflow solutions.

This is not a passive inbound role. We are looking for a proactive, commercially sharp sales professional who is comfortable prospecting into construction and project-delivery environments and who can build credibility with executives, operations leaders, and technical stakeholders.


Key Responsibilities

●    Build and manage a pipeline of qualified new-logo opportunities focused on construction software solutions and related services

●    Prospect through outbound calls, email, LinkedIn, networking, events, referrals, partner relationships, and targeted account development

●    Identify and engage target accounts across general contractors, subcontractors, developers, owners, and AEC firms

●    Conduct discovery conversations to understand client workflows, pain points, digital transformation priorities, and business drivers

●    Position DDSCAD’s value across software, implementation, training, advisory, and client success support

●    Lead the sales process from initial outreach through qualification, solution alignment, proposal, negotiation, and close

●    Coordinate with internal technical and delivery teams to ensure accurate solution positioning and a strong post-sale handoff

●    Maintain accurate pipeline, activity, forecasting, and opportunity data in CRM

●    Build productive working relationships with Autodesk field teams and other relevant ecosystem partners

●    Stay current on construction technology trends, BIM/VDC workflows, collaboration platforms, and Autodesk’s evolving Forma ecosystem



What We’re Looking For

●    5+ years of quota-carrying B2B sales experience in the construction space

●    Demonstrated success in new business development and net-new logo acquisition

●    Proven hunter mentality with a consistent track record of meeting or exceeding sales quotas

●    Required: proven success closing mid-market deals in software, services, or solution sales

●    Preferred: experience supporting or closing enterprise-level opportunities involving complex stakeholders and longer sales cycles

●    Experience selling one or more of the following: construction technology, Autodesk solutions, SaaS, AEC software, BIM/VDC-related services, consulting, or workflow transformation solutions

●    Strong consultative selling, discovery, and opportunity management skills

●    Excellent communication, presentation, problem-solving, and negotiation skills

●    CRM fluency and the ability to manage the full sales cycle independently

●    Ability to communicate effectively with executives, project leaders, operations stakeholders, BIM/VDC leaders, and technical users

●    Disciplined follow-up habits and strong CRM hygiene; Salesforce experience is preferred

●    Familiarity with the AEC industry and construction project-delivery environment is strongly preferred

●    Professionals with real-world experience in VDC, preconstruction, and/or field construction, combined with a genuine passion for technology and digital transformation, are especially encouraged to apply

●    Bachelor’s degree preferred, or equivalent relevant experience

●    Willingness to travel 25%+ in support of client engagement, business development, and team collaboration



What Success Looks Like

●    Consistent creation of qualified pipeline

●    Growth in net-new accounts and closed-won revenue

●    Strong alignment between what is sold and what DDSCAD can deliver successfully

●    Clear CRM visibility, forecast accuracy, and professional follow-through

●    Trusted relationships with clients, internal teams, and Autodesk stakeholders



What We Offer

●    Medical, dental, and vision benefits offered

●    401(k) with company match

●    Generous vacation, sick time, and paid holidays

●    Ongoing training and professional development

●    A collaborative, growth-focused culture with opportunities for advancement

●    Remote flexibility, backed by a strong technical and administrative support team

●    Competitive base salary with uncapped commission potential



Why Join DDSCAD

●    Join a company operating at the intersection of software, services, and digital transformation in the AEC industry

●    Sell solutions that address real operational and project-delivery challenges

●    Work closely with leadership and subject-matter experts in a focused, entrepreneurial environment

●    Help shape growth in a market where strong performers can make a visible impact



Compensation

●    Competitive base salary

●    Uncapped commission structure

●    Target earnings aligned with experience and performance

●    Benefits package and paid time off



Target Compensation Range

●    Base salary: Depends on experience between $75k to $100k

●    On-target earnings: $170,000–$210,000

●    Commission: Uncapped



Apply

If you have a proven track record in new-business sales, understand the construction industry, and want to help scale a high-growth construction software practice inside an established Autodesk partner, we’d like to hear from you.

Not Specified
Director, Rebate & Drug Cost Management Solutions
✦ New
Salary not disclosed
Boca Raton 1 day ago
Coral Connect, LLC (“Coral”) is a technology-enabled service provider focused on reducing healthcare costs through intelligent data management, pharmacy optimization, and value-driven sourcing.

Our mission is to make specialty care more accessible, efficient, and equitable by improving operations at community care organizations, infusion centers, and specialty providers.

Job Overview: We are seeking an experienced commercial leader to drive growth of pharmaceutical rebate and drug cost management solutions across pharmacy benefit managers (PBMs), health plans, and other payer stakeholders.

This individual will combine deep rebate domain knowledge, payer-facing sales experience, and operational fluency to engage sophisticated buyers and support complex, data-driven sales cycles.

This role requires credibility with senior stakeholders, the ability to articulate rebate economics clearly, and a practical understanding of how rebate programs function operationally from contracting through reporting and settlement.

Responsibilities: Your key responsibilities will include: Sales & Business Development Lead sales efforts for rebate and drug cost management services targeting PBMs, health plans, and payer-adjacent organizations (e.g., TPAs, integrated delivery networks, specialty managers) Develop and manage a robust pipeline, from initial outreach through contract execution Navigate multi-stakeholder, consultative sales processes with executive, clinical, pharmacy, and finance audiences Position solutions that address manufacturer rebate optimization, net cost transparency, drug cost containment strategies, and regulatory and market-driven rebate pressures Rebate & Market Expertise Demonstrate internally and externally a strong working knowledge of Pharmaceutical manufacturer rebates (commercial and government), rebate contracting structures, rebate aggregation and allocation, and gross-to-net dynamics Speak fluently about how rebates flow operationally including data capture and eligibility, validation, and reporting and reconciliation Client Engagement & Solutioning Partner with internal teams (analytics, operations, product) to tailor solutions to client needs Translate complex rebate and drug-cost data into clear, compelling value propositions Support client presentations, lead and own RFP responses, and strategic discussions Serve as a trusted advisor to customers on rebate strategy and market dynamics Qualifications: To excel in this role, you should possess the following qualifications: 5 to 8+ years of experience in one or more of the following: Selling rebate solutions, PBM sales or consulting, health plan pharmacy or rebate strategy, drug cost management, pricing, or analytics Relationships with regional and national consulting firms that advise target segment customers and routinely run RFPs and market checks on behalf of PBMs and health plans that outsource rebates and drug cost management services Experience leading and managing individuals Direct experience selling into PBMs and/or health plans Demonstrated understanding of pharmaceutical manufacturer rebates Strong presentation and communication skills, including executive-level discussions Solid analytical aptitude with the ability to interpret and explain data-driven insights Proven ability to manage complex, long-cycle enterprise sales Education: Bachelor’s degree or relevant experience is required.

Job Benefits: Health, Dental, Vision, Life, 401k, Paid Time Off.

Location: Remote with limited travel to client locations, internal business meetings, and other locations as needed.
Not Specified
Project Manager, Supply Chain and WMS Solutions - HYBRID
Salary not disclosed
Teaneck, NJ, Hybrid 2 days ago

Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.


Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.

We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.


Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.


Purpose of the Job

The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.


Description of responsibilities:

In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.

  • Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
  • Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
  • Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
  • Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
  • Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
  • Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
  • Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
  • Support project governance through regular communication, structured reporting, and timely escalation when needed.
  • Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.


Core Competencies:

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals


Required Qualifications:

  • Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
  • Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
  • Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
  • Familiarity with Software Development and Agile Methodologies is beneficial.
  • Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
  • Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
  • Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
  • Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.


Preferred Qualifications:

  • Familiar with Agile methodologies
  • Prior experience in warehousing, transportation, logistics and or similar applications experience
  • Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).


Benefits:

  • Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
  • Generous paid time off policy
  • Company-matched 401(k) retirement plan to help you secure your future
  • Tuition reimbursement program to support your continued education and career advancement
  • Employee assistance program providing confidential counseling and support services for personal challenges
  • Discretionary employee bonus program
  • Employee Discounts and perks through our PEO


Pay range: From $90,000.00, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.


Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Remote working/work at home options are available for this role.
Not Specified
Deputy Director of Healthcare Solutions
✦ New
Salary not disclosed
Washington, DC 1 day ago

POSITION SUMMARY:


The Deputy Director of Healthcare Solutions is responsible for the planning and execution of revisions to or development of new AACAP clinical practice tools including the CALOCUS-CASII and the ECSII. AACAP’s clinical practice tools are service intensity determination tools that guide providers and payers in determining the appropriate amount and types of mental health services and supports to address a pediatric patient’s needs at a given point in time. This position is responsible for implementing a business strategy, including product development, marketing, and performance measurement, to deploy new and/or revised AACAP service intensity instruments and related clinical practice products. The Deputy Director of Healthcare Solutions supports this work by providing project management support, data analysis and reporting and by engaging AACAP member experts and external consultants in product development, marketing, and distribution.


DUTIES AND RESPONSIBILITIES:

  • Support implementation and messaging of the business strategy, including business objectives, budgeting, and potential solutions for product deployment
  • Manage product development timeline, budget, and internal/external resources
  • Work with internal and external stakeholders to define and prioritize product features and capabilities
  • Work with internal and external stakeholders to assess partnerships and licensing opportunities
  • Conducts market analysis and deployment performance evaluations
  • Oversee ongoing technical support, client management/contracting, and vendor management
  • Staff liaison to AACAP member subject matter experts


REQUIRMENTS:

  • Bachelor’s degree; advanced business, health administration, or public health degree preferred
  • Five to seven years in healthcare business operations or commercialization
  • Demonstrated success in healthcare product development and customer engagement, preferably in the behavioral health or managed care space
  • Self-driven; ability to work independently, with high standards of quality
  • Ability to handle multiple tasks in a fast-paced environment
  • Comfortable working with senior management and AACAP member leadership
  • Excellent organization and project management skills and experience
  • Strong written and verbal communication skills
  • Proficiency with MS Office 365


PREFERRED SKILLS INCLUDE:

  • Proficiency in health informatics and market analysis
  • Experience working with state behavioral health agencies and/or managed care providers
  • Experience with health policy analysis


COMPENSATION AND BENEFITS:


Compensation is determined based on a number of factors including qualifications and experience. The starting salary for this position is $110,000 - $120,000 with bonus eligibility. This position is considered full-time and is eligible to participate in employer-sponsored benefits, including medical, dental, vision, flex, disability, life/ADD, as well as optional supplemental life/ADD coverage. AACAP also provides paid time off, paid parental leave, and a very generous retirement plan contribution.


This is a hybrid position with qualified candidates expected to report to the office on a regular schedule.


AACAP provides equal employment opportunities to employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, disability, or status in any group protected by applicable federal, state, or local laws. We are dedicated to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the organization based on their unique capabilities, talent, life experiences, and self-expression. To learn more about AACAP, please visit

Not Specified
Solutions Specialist - Account Manager
Salary not disclosed
King of Prussia, PA 2 days ago

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.


Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

  • Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
  • Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.


Key Responsibilities Account Management & Customer Success

  • Serve as the primary point of contact for assigned customers following initial onboarding.
  • Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
  • Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
  • Monitor service performance, SLAs, and client satisfaction to ensure continued success.


Account Growth & Upselling

  • Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
  • Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
  • Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
  • Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.


Dormant Account Re-Engagement

  • Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
  • Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
  • Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
  • Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.


Service Delivery & Issue Resolution

  • Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
  • Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
  • Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.


Reporting & Insights

  • Provide regular reports on account activity, growth opportunities, and re-engagement progress.
  • Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
  • Deliver insights that help customers reduce costs and optimize device operations.


Key Traits

  • Proven ability to build trust and grow relationships with existing customers.
  • Strong sense of ownership, accountability, and results orientation.
  • Excellent communication and listening skills with a proactive approach.
  • Comfort with outbound outreach and re-engagement activities.
  • Organized, data-driven, and adept at using CRM tools.
  • Passionate about helping customers succeed while achieving measurable revenue impact.


Performance Metrics

  • Revenue growth from existing accounts
  • Number of dormant accounts reactivated
  • Upsell and cross-sell conversion rates
  • Customer satisfaction (NPS, QBR feedback)
  • Responsiveness and retention rate
Not Specified
Account Executive- (Telecom/Infrastructure solutions)
✦ New
Salary not disclosed
Irving, TX 1 day ago

Company Overview:

DataOne Systems is a leading provider of EF&I (Engineering, Furnishing, and Installation) services and high-quality cable manufacturing solutions. We specialize in delivering end-to-end infrastructure solutions that support the telecommunications, data, and power industries. Our commitment to excellence, innovation, and customer satisfaction drives our success, and we're looking for a dynamic Sales Representative to join our team.

Position Overview:

The Sales Representative will be responsible for driving sales and revenue growth by identifying and pursuing new business opportunities, building strong relationships with clients, and promoting our comprehensive range of products and services. This role requires a deep understanding of the telecommunications and cable manufacturing industries, as well as a proven track record in sales.

Key Responsibilities:

  • Sales Strategy Development: Develop and execute a strategic sales plan to achieve sales targets and expand our customer base for EF&I services and cable manufacturing solutions.
  • Client Relationship Management: Establish and maintain strong relationships with existing clients while identifying and cultivating new business opportunities within the telecommunications, data, and power sectors.
  • Product Knowledge: Maintain a thorough understanding of our services and cable manufacturing products, including technical specifications, industry applications, and competitive advantages.
  • Proposal Preparation: Prepare and present customized proposals, quotes, and sales presentations to potential clients, addressing their specific needs and requirements.
  • Negotiation and Closing: Lead contract negotiations, ensuring favorable terms and conditions for the company while meeting the client's expectations. Successfully close sales deals to meet or exceed sales targets.
  • Market Research: Stay updated on industry trends, market conditions, and competitor activities to identify emerging opportunities and threats.
  • Collaboration: Work closely with internal teams, including engineering, project management, and production, to ensure successful delivery of projects and customer satisfaction.
  • Reporting: Provide regular sales reports, forecasts, and updates via Salesforce to VP of Sales and senior leadership team.

Qualifications:

  • Experience: Minimum of 5 years of sales experience in EF&I services, telecommunications, cable manufacturing, or related industries.
  • Education: Bachelor’s degree in Business, Engineering, Telecommunications, or a related field is preferred.
  • Skills:
  • Strong understanding of EF&I services and cable manufacturing processes.
  • Proven ability to develop and maintain long-term client relationships.
  • Excellent negotiation, communication, and presentation skills.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Travel: Willingness to travel as needed to meet with clients and attend industry events.
Not Specified
Customer Solutions Manager - Bilingual (Spanish)
✦ New
Salary not disclosed
Jackson, TN 1 day ago
Join PRA Group

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary

Directs and coordinates activities of team members engaged in collecting charged off customer accounts. Drives productivity and generates revenue through continuous coaching and development of team members. Responsible for regulatory compliance and company policy enforcement.

This position operates on a rotating schedule designed to support business coverage needs. The schedule follows a six-week rotation that includes a mix of early, mid, and late shifts. Candidates must have availability Monday through Friday until 10:00PM and availability on Saturdays from 7:00AM to 5:00PM.

During any given rotation period, candidates should expect:

  • Up to two weekday evening shifts ending at 10:00PM
  • Up to two weekday shifts ending at 6:00PM
  • Day shifts from 8:00AM to 5:00PM on weekdays and rotational Saturdays
Key Responsibilities

Productivity and Staffing Management

  • Maintains productivity standards by examining daily workload volumes, prioritizing work efforts, and developing timely and accurate forecasts
  • Identifies causes of performance deficiencies within team and executes improvement plans
  • Analyzes team data to identify training needs, potential revenue loss and other areas of improvement including screen enhancements and new tools to help representatives be more productive
  • Responsible for maximizing staffing levels that are consistent with company policies related to flexible scheduling, paid time off requests and make up time
  • Maintains performance records/reports for team and individual performance and holds team members accountable for individual performance and improvement

Coaching and People Management

  • Maximizes the performance of Collectors through actively identifying development needs and deploying the appropriate coaching technique
  • Drives effective, compliant collection activities through monitoring, and developing team members
  • Maintains desired employee retention levels through employee development and engagement
  • Responsible for assisting with the execution of contests and incentives
  • Directs, guides and influences staff through effective communication, email messages, team meetings and classroom training
  • Conducts formal and informal training, initiates recommendation regarding promotions and salary changes, monitors leave and worked hours for non-exempt employees and facilitates employee discharge meetings with Human Resources; may be asked to interview potential candidates and make recommendations for hire.
  • Prepares, documents, and delivers performance reviews for assigned team members; completes and administers disciplinary actions to team members as needed
  • Responsible for guiding team members with customer complaints/problems that arise; addresses escalated complaints that team members are unable to resolve
  • Reviews requests from team members to settle accounts; refer settlements outside of given authority to next supervisory level if appropriate or reject the settlement proposal
  • Establishes and maintains an environment that encourages teamwork and individual efforts
  • Promotes site-wide team collaboration and models exemplary internal and external customer service
  • Champions and actively participates in company initiatives and processes; change events, volunteer events, diversity equity and inclusion initiatives, engagement activities

Compliance Management

  • Monitors team member call performance against standards; receives input from Quality Control, Training Department and Site Leadership
  • Responsible for completing required call evaluations within required timeframes; ensures team members acknowledge call compliance and performance evaluations within a timely manner
  • Identifies violations of regulatory or other company policies; conducts retraining or disciplinary requirements as consistent with company policy; notifies leadership of acts that may result in litigation and works directly with the compliance department as needed
  • Engages in regular calibration with site management to ensure consistent application of compliant practices within organizational responsibility
  • Promotes customer service, ethical standards, and exceptional business practices
  • Ensures company policies and procedures are enforced accurately, timely and consistently
  • Responds to and remediates for any audit findings
Supervisory Responsibilities:

Responsible for the overall direction, coordination, and evaluation of full-time equivalent, nonexempt employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. May participate in interview processes; training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Professional Experience & Qualifications:
  • High School Diploma or equivalent
  • 3+ years of experience in the debt collection or similar industry and/or 3+ years supervisory experience preferred
  • May be requested to obtain and maintain state required licensing
  • Proficient understanding and application of elements of Fair Debt Collection Practices (FDCPA) and Fair Credit Reporting Act (FCRA)
  • Excellent written and verbal communication skills, as well as interpersonal and customer service skills
  • Ability to identify problems, organize, collect, and analyze data and make recommendations for improvement
Work Environment:

The noise level in the work environment is usually moderate as the employee works in a call center, in an individual workstation, using telephone, headset and computer. Employee may be required to work evenings and weekends. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

permanent
Inside Senior Property Adjuster - Support military families with expert claims solutions (CHESAPEAKE)
🏢 Usaa
Salary not disclosed
Chesapeake, VA 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

  • Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

  • Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

  • Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.

  • Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

  • Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

  • Serves as an informal resource for team members.

  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

  • May be assigned CAT deployment travel with minimal notice during designated CATs.

  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.

  • 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

  • Developing knowledge of residential construction.

  • Working knowledge of estimating losses using Xactimate or similar tools and platforms.

  • Demonstrated negotiation, investigation, communication, and conflict resolution skills.

  • Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

  • Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

  • May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

  • Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

  • Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

  • Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

  • Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

  • Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

  • Proficiency in Xactimate (Level 1 and/or Level 2 certification)

  • Experience in a call center environment

  • Currently hold an active Adjuster License

  • Bachelor’s degree

  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

 

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified
Oracle Cloud Financials Solution Architect
$250 +
San Francisco, CA 3 days ago
Introduction

A career in IBM Consulting is built on long‑term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.


Your role and responsibilities

Currently, we are looking for a Senior Oracle Cloud Financials Solution Architect to join our team. This is a key role playing an integral part in our growing Oracle ERP practice. This is a full‑time position that can sit anywhere in the United States. Must be willing to travel to support clients onsite as needed.


The ideal candidate will have operated in a senior Architect capacity previously, is someone who can anticipate needs and take action to drive deliverables for continued project success. This position needs a leader who will not only architect solutions on implementations but also be part of a senior task force to help the practice grow. This includes maximizing sales opportunities by architecting and acting as the lead in creating Proposals, presenting and implementing Oracle ERP Cloud solutions to potential customers. The individual should be able to play multiple roles, be able to work in a very fast‑paced, enriching environment and is looking for a career rather than just a job.


What You’ll Do:

The Solution Architect is responsible for the overall solution identification and architectural design for assigned projects and initiatives. Key responsibilities of the role are as follows:



  • Support client engagements to provide subject matter expertise in Oracle Cloud Financials implementations.
  • Assume accountability for the solution design and the successful implementation of the full solution for on Oracle Cloud ERP Projects. May include hands‑on development, design, prototyping and/or other efforts required to keep the project on a successful track.
  • Ensure that the proposed solution meets the client’s requirements, is architecturally complete, and all architectural risks are quantified within their assigned area.
  • Ensures that the solution aligns with and utilizes the portfolio offerings that result in profitable revenue growth.
  • Work with client stakeholders to evaluate the solution requirements and supports the management and traceability of requirements during the engagement
  • Review Customer’s current process and the requirement and design customer specific solutions based on industry specific best practices
  • Act as a technical interface to the client and assumes a proactive role for developing business opportunities.
  • Lead implementation team in the execution of testing cycles including ensuring the completeness in the development of testing scenarios, test cases and test scripts.
  • Implements quality solutions that meet the requirements and advises clients on AST offerings, strategy, designs, implementation approaches and alternatives / tradeoffs.
  • Work with Project Manager and provide input to the project plan and work breakdown structure and assist in managing timelines and milestones to ensure timely completion of all deliverables
  • Identify opportunities for new or follow‑on business and assists in creating change orders.
  • Provide thought leadership to the growth of the Practice
  • Participate in strategic planning activities and business case development.
  • Participate in strategy presentations to clients including features, implementation approach, technical requirements, impacts, and benefits.
  • Perform responsibilities including solution proposal management, solution design, solution review, risk analysis, proposal preparation and client presentations.
  • Provide technical oversight for technical estimates created with standards tools, portfolio Work Breakdown Structures, statements of work and industry standard estimating techniques.
  • Assumes a proactive role for developing business opportunities. Assists in presales cycles by creating architectural demo’s, effort estimates and proposal development.
  • Maintains knowledge of technologies, industry trends, standards and design techniques.

Required technical and professional expertise

  • 10+ years ERP implementation experience
  • Played a Senior Solution Architect role on a minimum of 2 full lifecycle Oracle Cloud implementation projects in the USA
  • Public Sector domain (city/state/local/county government) experience considered an asset
  • Knowledge and experience in GASB Accounting and Reporting, Encumbrance Accounting, Fund Accounting, Projects and Grants Accounting and Management
  • Hands‑on technologist with strong background in designing and building modular, scalable, testable enterprise systems in in Oracle Cloud Financials
  • Ideal to have project exposure to other Cloud module areas such as: Supply Chain and HCM Applications
  • Ability to work in a fast‑paced environment with a diverse group of people
  • Capability to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed
  • Excellent verbal and written communication skills, including ability to communicate clearly and concisely to all audiences of all levels, spanning from technical peers to executive management
  • Organized and detailed oriented
  • Ability to fully utilize Microsoft Office (Word, Excel, PowerPoint)
  • Ability to adapt to new projects quickly with a can‑do, jump‑right‑in attitude
  • Ability to work on multiple projects concurrently
  • 4‑year Bachelor degree (or equivalent experience)

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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Not Specified
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