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Job Title: SDET / QA Automation Engineer

Location: Mount Laurel- NJ

Duration: Long Term

Job Description:

Job Summary:

We are seeking a highly skilled and experienced SDET / QA Automation Engineer with 8 to 10 years of expertise in Python, JavaScript, and modern automation frameworks. This position involves developing automation solutions, microservices, and test scripts while validating end‑to‑end network components and their behavior. The candidate should have strong domain knowledge in networking and cable technologies, with the ability to collaborate effectively with clients and cross‑functional teams.

Key Responsibilities:

• Develop microservices using Python, NodeJS, and Golang as part of automation and service validations.
• Develop standalone Python/NodeJS scripts to simulate network traffic and validate performance across different endpoints.
• Create Proof of Concepts (POCs) based on client needs and actively participate in client demos and technical discussions.
• Lead the creation of test strategies and manage test environments with both physical and virtual device setups.
• Create comprehensive test scenarios and automated test scripts using MochaJS, ensuring robust coverage of functional, integration, and regression test cases.
• Design reusable test components, validate API and microservice behavior, and integrate MochaJS test suites into the existing automation framework to enhance reliability and execution efficiency.
• Collaborate with cross‑functional teams to refine requirements, improve test coverage, and ensure smooth integration with CI/CD pipelines.
• Gather requirements and perform detailed analysis for new automation scenarios and test case development.
• Support manual and automation testing across applications, devices, and servers as required.
• Ensure code quality using tools like SonarQube and adhere to strict QA standards.
• Provide technical guidance, troubleshooting support, and mentorship to team members on tasks and issues raised by the client.
• Maintain version control and branching strategies using GitHub, ensuring high code integrity and traceability.
• Monitor automation execution, analyze failures, and drive root‑cause investigations to improve overall product quality.
• Document technical workflows, automation processes, and test scenarios to ensure long-term maintainability and knowledge sharing.

Required Skills & Experience:

• 8-10 years of experience in QA/SDET automation roles.
• Strong programming knowledge with Python and JavaScript.
• Good hands-on experience with Go Lang and NodeJS.
• Hands-on experience with MochaJS for scripting and automated testing.
• Excellent knowledge with web technologies like REST, SOAP, XML and JSON
• Proficiency in API testing using Bruno/ Postman.
• Familiarity with GitHub for version control and Jira for project tracking.
• Excellent domain knowledge in Network and cable domain
• Should be familiar with IMS architecture and SIP protocols.
• Good problem-solving and debugging skills.

Should have good communication and client interaction skills.

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  Design, implement, and manage cloud infrastructure on Azure using Terraform and Terragrunt.
  
  
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  Maintain and optimize Kubernetes clusters on Azure Kubernetes Service (AKS).
  
  
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  Build and manage CI/CD pipelines using GitHub Actions/Workflows and ArgoCD for GitOps deployments.
  
  
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  Enhance system reliability by implementing monitoring, alerting, and observability solutions with Grafana.
  
  
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  Automate operational tasks to reduce toil and improve team efficiency.
  
  
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  Participate in on-call rotations, incident response, and post-mortem analysis.
  
  
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  Collaborate with development teams to improve application performance, scalability, and resilience.
  
  
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  Implement and advocate for SRE best practices, including SLIs, SLOs, and error budgets.
  
  
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  Continuously improve system performance, cost efficiency, and security.
  
  

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  3+ years of experience in an SRE, DevOps, or cloud infrastructure role.
  
  
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  Strong experience with Azure cloud services and infrastructure.
  
  
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  Hands-on experience with java and Terraform and Terragrunt for infrastructure-as-code.
  
  
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  Proficiency with Kubernetes (preferably AKS and container orchestration.
  
  
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  Experience with CI/CD tools, especially GitHub Workflows/Actions and ArgoCD.
  
  
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  Solid understanding of observability tools like Grafana (Prometheus, Loki, Tempo experience is a plus).
  
  Education Requirements Bachelor's degree required, (Masters preferred)
  
  

Open date: August 26, 2025

Next review date: Thursday, Mar 12, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.

Final date: Tuesday, Aug 25, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students; and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.

UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to professional and continuing education in Graphic Design to teach one or more online courses each year for our Arts and Humanities department.

Courses are offered online:

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• Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
  
• Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).
  

We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental link below.

Graphic Design

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• Adobe Digital Tools (Illustrator, InDesign, Photoshop)
  
• Art Direction (Advertising Design)
  
• Branding (Figma, Adobe Illustrator and Firefly)
  
• Essentials of Motion Graphics (Adobe After Effects, 2D Animation)
  
• Graphic and Web Design Portfolio
  
• Illustrating Children's Books
  
• Illustrator I
  
• InDesign
  
• Package Design
  
• Photoshop I
  
• Typography Fundamentals (Print/Web/Digital, Adobe Firefly )
  
• Visual Design Principles
  
• Web Design With HTML5 and CSS3 (JavaScript/GitHub)
  
• Other Graphic Design Related Topics (please specify in your cover letter)
  

The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom) or Asynchronous Online (Fixed Date).

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• For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
  
• For asynchronous instruction (fixed date online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
  
• For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.
  

Graphic Design Program and Courses: public/category/ ?method=load&certificateId=17023&selectedProgramAreaId=11461&selectedProgramStreamId=15551#collapse_1

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• Bachelor's degree or equivalent international degree required.
  

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• 5 or more years of professional industry work experience since degree, or 5 or more years of teaching experience since degree.
  
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  U.S.A. Residency and U.S.A. Work Authorization: All work must be performed in the United States, whether in person or online. For applicants who are not US citizens or permanent residents, a valid US work authorization is required for the duration of employment. Applicants should not expect the department to sponsor a work visa on their behalf.
  

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• Advanced degree in graphic design, advertising design, art direction, or related area preferred.
  
• 5 or more years of professional industry work experience in: graphic, visual or communication design; advertising; art direction; motion design; motion graphics; animation; or marketing.
  
• Proficiency in two or more Adobe Apps: Illustrator, Photoshop, InDesign, Firefly, After Effects, and Premier Pro.
  
• Proficiency in Figma.
  
• Typographic skills (type setup, digital type, web fonts, flex type, type for print).
  
• Page Layout (grid systems).
  
• Color Theory (CMYK, RGB, Pantone (PMS) and Hexadecimal #s).
  
• Proficiency in HTML5, CSS3, JavaScript and GitHub with great understanding of accessibility in design.
  
• Experience writing technical content and project specs.
  
• Knowledge of existing and new technologies and constraints, including knowledge of artificial intelligence and its integration with graphic design.
  
• Teaching, training or coaching experience in the course subject, within a U.S. corporate environment or at a U.S. college/university institution.
  
• Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
  
• Experience teaching online and/or developing academic content for online courses.
  
• Ability to convey conceptual and complex ideas and information.
  
• Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
  
• Effective verbal/written communication and presentation skills (English).
  
• Effective organizational skills with attention to detail.
  
• Ability to collaborate with colleagues and work within a team environment.
  
• Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).
  

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Cover Letter - In your cover letter, please include:
  
  1) the top 3 course subject(s) you are applying for within the Graphic Design discipline;
  
  2) a link to your professional website that includes your Graphic Design portfolio with samples of your work; and
  
  3) please discuss prior teaching experience, teaching approach, and other/future Graphic Design teaching interests. This can include, for example, specific efforts, accomplishments, and future plans to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.

  
  

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• References are requested from candidates at the interviewing stage, and references are only contacted for finalists.
  

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

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• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Immediate need for a talented IT Software Developer Sr./Go Developer . This is a 12+ Months Contract opportunity with long-term potential and is located in Columbus, OH (Remote). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-08816

Pay Range: $67 - $68.57/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Participate in work planning and management activities as part of a team utilizing agile methodology (work items managed in GitHub, team stand-up meetings, and other sprint ceremonies).
• Document and track assignments according to team standards and using team tools.
• Perform daily application development activities (designing solution, programming, testing, collaborating with peers etc.)

Key Requirements and Technology Experience:

• Must have skills: - Golang, AWS, Monitoring and Observability Tools, CI/CD, AWS RDS, PostgreSQL, DynamoDB, Blue/Green, Canary.
• Advanced skills in Go programming.
• Expertise in public cloud and associated toolsets (AWS, Azure, Terraform, Kubernetes/OpenShift)
• Expertise in CI/CD and release engineering tooling (Azure DevOps, GitHub Actions) and deployment patterns (blue/green, canary)
• Experience with monitoring and observability tools (Splunk, App Dynamics, Open Telemetry) and a working knowledge of networking and security
• Database expertise (AWS RDS, PostgreSQL, DynamoDB)
• Ability to hit the ground running while working independently and in a collaborative manner by taking full ownership.
• Demonstrated ability to leverage AI tools effectively without over-reliance, maintaining sound independent judgment and critical thinking.
• Hands on coding and development position.
• Comfortability navigating the unknown in a small, self-directed agile team is a plus.
• Good communication skills with ability to translate technical and non-technical manner a plus.

Our client is a leading Insurance Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Senior Full-Stack React/Node Engineer
Location: Remote
Contract-to-Hire: $75-$85 per hour / $150-$170k
Our client is in search of a Senior Full Stack Developer to join their growing team. You will help to build out our client's new platform that runs their entire business.
Job Duties:

• Design, build, and deploy scalable and reliable full-stack applications.
• Must have data-centric experience
• Lead development efforts on projects
• Provide guidance and mentor junior team members
• Collaborate with cross-functional teams
• Build and maintain microservices and REST APIs using JS, TypeScript, and Node.js
• Build and maintain event-based system with AWS EventBridge, SQS, and other messaging services
• Build and maintain database and data lake schemas for use in DynamoDB, Postgres, S3 and Athena services
• Implement automated testing, CI/CD pipelines using GitHub Actions, Terraform, and monitoring tools

• Node.js, React, Redux, Express and React Native
• Strong understanding of JavaScript/Typescript
• Experience with AWS Cognito and CloudWatch
• Database experience with DynamoDB, PostgreSQL, or MSSQL
• Knowledge of automated testing frameworks (Jest, Enzyme, or Cypress)
• Familiarity with CI/CD tools like GitHub Actions
• Experience with cloud deployment tools like Terraform
• Infrastructure as Code proficiency
• Strong understanding of security best practices
• Ability to mentor junior developers

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

Role Summary

We are seeking a highly experienced Guidewire Test Architect to lead the Test Strategy, Test Architecture, and Quality Engineering initiatives for our Guidewire transformation program. This role involves driving end-to-end quality across PolicyCenter, BillingCenter, ClaimCenter, and all associated integrations. The ideal candidate will provide strong technical leadership, enhance automation maturity, ensure seamless test governance, and align all testing practices with enterprise standards.

Key Responsibilities

1. Test Strategy & Planning

• Define and own the overall test strategy, test architecture, and quality governance for the Guidewire program.
• Establish test frameworks, standards, guidelines, and best practices for:
• Functional testing
• Integration testing
• End-to-end testing
• Performance testing
• Regression testing
• Partner with business, product, development, and QA teams to define test scope, priorities, and acceptance criteria.

2. Test Architecture & Automation

• Architect scalable automation frameworks for PolicyCenter, BillingCenter, and ClaimCenter.
• Lead automation efforts for Web, API, batch and integration layers using:
• Selenium
• TestNG
• Cucumber
• REST-Assured
• Integrate automated tests into CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions).
• Define coding standards, reusable components, and automation libraries to ensure maintainable and scalable automation.

3. Quality Engineering & Governance

• Ensure testing aligns with Guidewire OOTB functionalities, customizations, and edge-case validations.
• Provide technical leadership through reviews of test design, automation code, and execution reports.
• Drive quality metrics, dashboards, and reporting for progress tracking, risk identification, and decision‐making.

4. Test Management & Coordination

• Oversee end‐to‐end test cycles, environment readiness, test data management, and defect governance.
• Collaborate with onsite/offshore QA teams for consistent and on-time delivery.
• Work closely with development, architecture, and business stakeholders to troubleshoot and resolve complex issues.

Required Skills & Experience

• 10+ years of overall QA experience with 5+ years as a Test Architect in large-scale enterprise programs.
• Strong hands-on experience with Guidewire (Cloud or On‐prem) across:
• PolicyCenter
• BillingCenter
• ClaimCenter
• Integration Gateway / Edge API / GOSU functionalities
• In-depth understanding of Guidewire testing tools, test design, and test data strategies.
• Advanced experience in automation frameworks:
• Selenium, TestNG, Cucumber
• API automation (REST/SOAP)
• Knowledge of performance testing tools (LoadRunner, JMeter) is a plus.
• Proficiency in CI/CD and DevOps ecosystem (Azure DevOps, Jenkins, Git, GitHub).
• Experience leading large distributed teams in onsite/offshore delivery models.

Preferred Qualifications

• Guidewire certifications: PolicyCenter, BillingCenter, Cloud, etc.
• Experience working in Agile/Scrum environments.
• Excellent communication, coordination, and stakeholder management skills.
• Ability to mentor teams and drive continuous improvement across Quality Engineering.

The base compensation range for this role in the posted location is $122420 to $147413

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Job Title: Support Engineer

Location: Seattle, WA / Bothell, WA (On-site)

Job Type: Full-time

About Us:

Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.

Role Summary:

We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.

Key Responsibilities:

• Own customer support issues end to end and ensure timely, accurate resolutions
• Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
• Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
• Serve as the escalation point for Jira Service queues and guide triage and prioritization
• Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
• Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
• Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
• Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
• Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
• Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
• Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
• Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
• Mentor junior support engineers and help develop team best practices
• Participate in incident response efforts for issues affecting multiple customers or systems

Required Qualifications:

• 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
• Proven experience supporting healthcare customers or healthcare data workflows
• Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
• Proficiency with Jira Service Management for issue triage and workflows analysis
• Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
• Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
• Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
• Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
• Strong documentation skills maintaining shared knowledge bases or support playbooks
• Comfort handling workloads involving sensitive healthcare information and security-related tasks

Preferred Qualifications:

• Scripting or automation experience in Python, Bash, or PowerShell
• Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
• Experience supporting customers during EHR integrations or workflow onboarding
• Experience with remote support tools such as TeamViewer or AnyDesk
• Experience building documentation or diagrams in Confluence and Lucidchart
• Exposure to security monitoring tools or vulnerability management processes
• Prior mentorship or leadership experience in a support environment

What We Offer:

• A competitive salary and stock options grant
• Holiday schedule according to your country of residence and PTO
• An innovative and high-paced work environment with a flat management hierarchy
• Opportunities for professional growth and advancement in a rapidly scaling company

How to Apply:

Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!

Join us in transforming healthcare through innovative technology!