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Role Title: DevOps Engineer
Location: Mechanicsburg, PA
Duration: Full-time with Apexon
Role Description:
- DevOps Engineer (5+ years) with hands-on CI/CD, build/release automation, and production support using Jenkins and GitHub in enterprise environments
- Strong expertise in application deployment, environment management, scheduling/automation, and troubleshooting across web and application server stacks CI/CD (Jenkins)build and maintain pipelines for automated build, test, package, and deployment workflows Source Control (GitHub)
- manage branching/merge strategies, pull requests, release tagging, and repository standards Build Tools (Maven/Gradle)
- configure and troubleshoot builds, dependency management, and versioning for consistent releases Application Servers (IBM WebSphere Application Server)
- deploy/configure applications, manage JVM settings, troubleshoot logs, and support patch/upgrade activities Web Containers (Apache Tomcat)
- application deployments, configuration, service management, and performance/log troubleshooting Web Server (IBM HTTP Server)
- configure/maintain web tier integrations, routing, and connectivity to application servers Node.js Runtime (Node Server): deploy and support Node applications/services, manage configurations and environment promotions Scheduling (Control-M)
- create/maintain batch schedules, dependencies, calendars, monitoring, and operational runbooks -Required Skills: JIRA, Git, Jenkins, Deployments
Job description
Role:: Senior Framework Architect - Angular (x1)
Location:: Irving, TX
The Senior Framework architect will lead the development of the Angular codebase for our internal design system, strongly contributing to the development and strategic technical direction of internal frameworks, products and systems. You will ensure stability and scalability of the framework, and work closely with the rest of our framework development team, and with the CSS lead.
The framework architect will be integrated within the Design team to produce code that aligns to the standards defined in our internal design library. Your primary task is to help build and maintain the internal Angular framework, which is used to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. In this role, you will have opportunities to partner with Technology colleagues to provide support for onboarding to the Design System and to better understand how your work fits into the strategic objectives of the organization.
Responsibilities
Lead the development of the Angular Framework that is aligned to our internal Design System components.
Familiarity with and help with support of the React UI Library
Work with the team to understand priority and urgency, while escalating blockers or delays
Investigate bugs, and provide support to reduce risk for our users
Handle framework upgrades and feature requests
Ensure clear migration path for applications to remain on latest technology and design standards
Follow internal standards for build processes and publishing to ensure stability of framework
Keep the framework current with the latest trends both internally and externally
Provide technical analysis and solutions to issues and technical direction
Required Skills:
8-10 years experience writing professional-quality shared component libraries with expertise in n TypeScript, Angular, and a solid foundational understanding of HTML/CSS
Expertise in working with reusable code that is integrated with modern design systems
Write high-quality code that is well-documented and easy to maintain
Quality of work and speed of execution are crucial for success in this role.
A growth mindset and willingness to learn and adapt in a fast-paced environment
Strong attention to detail & analytical skills
Experience delivering with an agile methodology and using bitbucket/github and jira to manage development
Experience in development of end to end testing, unit testing
Strong communication skills, and ability to raise escalate concerns when appropriate
Stay up to date on the latest software development trends and technologies
Support for developers looking to onboard and contribute to the design system
Interest in working with Design Systems at scale, and developing within the structures of a design driven framework
Desirable Skills & Experience
Interest in Design, methodologies of design systems
Interest in enablement of AI in conjunction with maintenance and alignment to Design Systems
Keen interest in, or knowledge of, banking or finance
Education:
Bachelor's/University degree or equivalent experience
Skills
Mandatory Skills : Design systems
location: Irving, Texas
job type: Permanent
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Job description Role:: Senior Framework Architect - Angular (x1)
Location:: Irving, TX
- The Senior Framework architect will lead the development of the Angular codebase for our internal design system, strongly contributing to the development and strategic technical direction of internal frameworks, products and systems. You will ensure stability and scalability of the framework, and work closely with the rest of our framework development team, and with the CSS lead.
- The framework architect will be integrated within the Design team to produce code that aligns to the standards defined in our internal design library. Your primary task is to help build and maintain the internal Angular framework, which is used to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. In this role, you will have opportunities to partner with Technology colleagues to provide support for onboarding to the Design System and to better understand how your work fits into the strategic objectives of the organization.
Responsibilities
- Lead the development of the Angular Framework that is aligned to our internal Design System components.
- Familiarity with and help with support of the React UI Library
- Work with the team to understand priority and urgency, while escalating blockers or delays
- Investigate bugs, and provide support to reduce risk for our users
- Handle framework upgrades and feature requests
- Ensure clear migration path for applications to remain on latest technology and design standards
- Follow internal standards for build processes and publishing to ensure stability of framework
- Keep the framework current with the latest trends both internally and externally
- Provide technical analysis and solutions to issues and technical direction
Required Skills:
- 8-10 years experience writing professional-quality shared component libraries with expertise in n TypeScript, Angular, and a solid foundational understanding of HTML/CSS
- Expertise in working with reusable code that is integrated with modern design systems
- Write high-quality code that is well-documented and easy to maintain
- Quality of work and speed of execution are crucial for success in this role.
- A growth mindset and willingness to learn and adapt in a fast-paced environment
- Strong attention to detail & analytical skills
- Experience delivering with an agile methodology and using bitbucket/github and jira to manage development
- Experience in development of end to end testing, unit testing
- Strong communication skills, and ability to raise escalate concerns when appropriate
- Stay up to date on the latest software development trends and technologies
- Support for developers looking to onboard and contribute to the design system
- Interest in working with Design Systems at scale, and developing within the structures of a design driven framework
Desirable Skills & Experience
- Interest in Design, methodologies of design systems
- Interest in enablement of AI in conjunction with maintenance and alignment to Design Systems
- Keen interest in, or knowledge of, banking or finance
Education:
Bachelor's/University degree or equivalent experience
Skills Mandatory Skills : Design systems
qualifications:
Bachelors
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Duration: 6+ months (CTH)
Location: hybrid (Newark, NJ)
Summary
As a Senior Software Engineer on the Retirement Strategies Technology team, you will partner with product owners, tech leads, designers, engineers and delivery professionals to deliver quality platforms and products with speed.? You will code, test and debug new and existing applications as you implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.
Here is What You Can Expect on a Typical Day
Build applications ensuring that the code follows latest coding practices and industry standards, using modern design patterns and architectural principles; remove technical impediments??
Develop high quality, well documented and efficient code adhering to all applicable Prudential standards??
Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact?
Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems??
Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day??
Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables.
Use programming languages including but not limited to Java, JavaScript, Springboot, Node.js frameworks?
The Skills & Expertise You Bring:
Bachelor of Computer Science or Engineering or experience in related fields
Ability to coach others with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization??
Experience with agile development methodologies and Test-Driven Development (TDD)
Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Excellent problem solving, communication and collaboration skills
Advanced experience and/or expertise with several of the following:
Programming Languages:? Java, Java Script; working in distributed systems, object oriented programming, design patterns and design methodology; JAVA services using Spring,, Microservices, multi-threading, Concurrency and parallel processing
Frameworks:?Springboot, Node.js
Data Store:?NoSQL or Relational Data structures;
Data Streaming:?SQS, SNA
Application Programming Interfaces (API): Consumption & Development; implementing service oriented architecture (SOA) patterns; Web service technologies such as APIs, REST, JSON, SQL
API Management & Integration : Kong, Apigee
Unit, interface and end user testing?concepts and tooling (functional & non-functional)
Automated testing
Accessibility awareness
Software security skills?including?secure coding, web application security and ; Solid grasp of security concepts (authentication, authorization, encryption, digital signature, JWT), SSL, web service proxies, firewall, SAML 2.0, OpenID Connect, OAuth 2.0)
Dev Ops Tools & Practices: Branching techniques and usage of GitHub; DevOps
Software Development Life Cycle (SDLC): Monitoring and logging techniques
AWS Core Services across compute, storage, DB, IAM
Preferred Qualifications:
Strong experience with Domain Driven Development (DDD)
AWS cloud native solution development
Architecture Patterns
Design and critical Thinking
Financial/Insurance industry experience is a must, not a plus
People Leadership Experience is a plus.
Experience with agentic frameworks and AI driven development tools is a major plus [Claude Code, GitHub Copilot etc]
Length of Contract: 6 months
Location: Remote (Eastern time zone)
What are the top 3-5 skills, experience or education required for this position:
a. Proficiency in databases (SQL) and coding in R/Python
b. Experience with API development
c. Familiarity with AI techniques and strong curiosity for new technologies
d. Experience managing and curating bioinformatics datasets (BulkRNAseq, Proteomics, scRNAseq, CRISPR)
e. Code management, documentation, and version control (e.g., GitHub)
Job Overview: As a Data Analyst, you'll drive data quality and consistency in our central hub for storing OMICS data, address impactful data loading and curation projects and help improve and automate processes using agentic AI. Working closely with researchers, you'll ensure their data needs are met and help accelerate scientific discovery.
Key Responsibilities:
- Contribute to important data loading and curation projects for the departments Omics data server
- Address data quality and consistency issues in the CRISPR database.
- Apply agentic AI approaches for data loading and querying OMICS data
- Database Interaction: Use PostgreSQL to build, manage, and query large genomic datasets.
- API Development: Design and implement APIs for improved data accessibility and integration across platforms.
- Automation: Use Python and R to automate and optimize data workflows, prioritizing data quality and integrity.
- ETL Process Management: Develop and execute ETL processes to integrate high-value datasets in line with organizational standards.
- Collaboration: Work with cross-functional teams and research scientists to gather requirements, align to common data model standards, and facilitate effective data management.
- Documentation: Maintain comprehensive documentation and version control for reproducibility and teamwork.
Required qualifications:
- Master's degree in computer science, bioinformatics, or a related field, with 3+ years of relevant experience.
- Proven experience working with databases (PostgreSQL proficiency).
- Advanced skills in Python and R for automation and data manipulation.
- Experience handling and curating bioinformatics datasets (BulkRNAseq, Proteomics, scRNAseq, CRISPR).
- Code management, documentation, and usage of Github.
- Curiosity and basic knowledge of AI techniques applicable to data loading and querying.
- Excellent communication skills and a collaborative mindset.
- Demonstrated experience with AWS resources.
- Experience in API
Position title:
Instructor (Non-Senate, Non-Tenure Track)
Salary range:
The compensation model varies depending upon the course delivery format. For a synchronous Live Online course, a reasonable estimate for this position is $1,200 - $3,600 total per course. For an asynchronous Fixed Date Online course, this position is paid $150 - $165 per enrolled student and a reasonable estimate ranges from $1,200 -$3,300 total per course. Compensation may be shared among co-instructors depending upon the percentage of course content that each co-instructor teaches. Instructor compensation is determined by course length, number of units, enrollment, budgetary considerations, and other factors.
Percent time:
Part-time by agreement on a course-by-course basis.
Anticipated start:
Some appointments may begin as early as the spring semester.
Review timeline:
Applicants are considered for positions as needs arise; the existence of this applicant pool does not guarantee that a position is available. The applicant pool will remain in place for 9-12 months; those interested in remaining in the applicant pool beyond the advertised final closing date must reapply.
Position duration:
Length of courses differs depending on the subject, level, format/schedule, and credits taught. For the fall, spring, and summer semesters, course length typically ranges from approximately 5 to 16 weeks. Further course agreements may be assigned based upon program needs, meritorious performance, and funding availability.
Application Window
Open date: August 26, 2025
Next review date: Thursday, Mar 12, 2026 at 11:59pm (Pacific Time)
Apply by this date to ensure full consideration by the committee.
Final date: Tuesday, Aug 25, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
UC Berkeley Extension (UNEX), the continuing education branch of the University of California, Berkeley, has been building bridges between UC Berkeley and the public since 1891. UNEX serves the professional and continuing education goals of thousands of people each year and plays an essential part of the University mission to: extend the research and scholarship of UC Berkeley to a global community; increase access to higher education for non-traditional, online, and international students; and improve the workforce. UC Berkeley Extension is a part of the division under the leadership of the Dean of Extended Education that also includes Berkeley Summer Sessions, Berkeley Study Abroad, and Osher Lifelong Learning Institute.
UC Berkeley Extension invites applications for a pool of qualified, dynamic instructors with a commitment to professional and continuing education in Graphic Design to teach one or more online courses each year for our Arts and Humanities department.
Courses are offered online:
- Online instruction is delivered asynchronously through our learning management system (Canvas) or through synchronous live lectures (Zoom).
- Most synchronous live online lecture courses are offered in the evening and on the weekend (U.S.A. Pacific Time).
Course Subjects
We are seeking qualified applicants who possess current subject matter expertise and/or teaching knowledge in (but not limited to) the following course subjects. For program and course descriptions, please refer to the departmental link below.
Graphic Design
- Adobe Digital Tools (Illustrator, InDesign, Photoshop)
- Art Direction (Advertising Design)
- Branding (Figma, Adobe Illustrator and Firefly)
- Essentials of Motion Graphics (Adobe After Effects, 2D Animation)
- Graphic and Web Design Portfolio
- Illustrating Children's Books
- Illustrator I
- InDesign
- Package Design
- Photoshop I
- Typography Fundamentals (Print/Web/Digital, Adobe Firefly )
- Visual Design Principles
- Web Design With HTML5 and CSS3 (JavaScript/GitHub)
- Other Graphic Design Related Topics (please specify in your cover letter)
General Duties
The department seeks candidates who can support the success of all students through inclusive curriculum, classroom environment, and pedagogy. Specific duties and expectations will vary depending on the method of instruction including: Synchronous Live Online (Zoom) or Asynchronous Online (Fixed Date).
- For synchronous instruction (live online courses), duties include but are not limited to: syllabus development; assignment development; lesson planning for class meetings; preparing and submitting required texts and course materials; reviewing and updating Canvas course site; and delivering lectures, presentations, and learning activities for all required hours of instruction.
- For asynchronous instruction (fixed date online courses), duties include but are not limited to: reviewing the syllabus and pre-populated online course content; learning and utilizing Canvas classroom management tools; and requesting any training needs from the Program Director or Department Director.
- For all instruction (regardless of course format) duties include but are not limited to: completing required trainings as mandated by the UC Presidential policies; responding to student questions and learning needs in a timely manner; grading student assignments and posting final student grades to the instructor portal in a timely manner; utilizing University-approved course support platforms including the Canvas Learning Management System, Zoom, Instructor Portal, Google Workspace, etc.; reviewing and following University and departmental policies, logistics, and other guidelines as published on the departmental Instructional Resource Site; and responding to other requests from the Program Director or Department Director in a timely manner.
Graphic Design Program and Courses: public/category/ ?method=load&certificateId=17023&selectedProgramAreaId=11461&selectedProgramStreamId=15551#collapse_1
Qualifications
Basic qualifications (required at time of application)
- Bachelor's degree or equivalent international degree required.
Additional qualifications (required at time of start)
- 5 or more years of professional industry work experience since degree, or 5 or more years of teaching experience since degree.
U.S.A. Residency and U.S.A. Work Authorization: All work must be performed in the United States, whether in person or online. For applicants who are not US citizens or permanent residents, a valid US work authorization is required for the duration of employment. Applicants should not expect the department to sponsor a work visa on their behalf.
Preferred qualifications
- Advanced degree in graphic design, advertising design, art direction, or related area preferred.
- 5 or more years of professional industry work experience in: graphic, visual or communication design; advertising; art direction; motion design; motion graphics; animation; or marketing.
- Proficiency in two or more Adobe Apps: Illustrator, Photoshop, InDesign, Firefly, After Effects, and Premier Pro.
- Proficiency in Figma.
- Typographic skills (type setup, digital type, web fonts, flex type, type for print).
- Page Layout (grid systems).
- Color Theory (CMYK, RGB, Pantone (PMS) and Hexadecimal #s).
- Proficiency in HTML5, CSS3, JavaScript and GitHub with great understanding of accessibility in design.
- Experience writing technical content and project specs.
- Knowledge of existing and new technologies and constraints, including knowledge of artificial intelligence and its integration with graphic design.
- Teaching, training or coaching experience in the course subject, within a U.S. corporate environment or at a U.S. college/university institution.
- Experience in creating syllabi, learning objectives, lectures/presentations, learning activities, assignments, assessments, exams, and quizzes.
- Experience teaching online and/or developing academic content for online courses.
- Ability to convey conceptual and complex ideas and information.
- Ability to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
- Effective verbal/written communication and presentation skills (English).
- Effective organizational skills with attention to detail.
- Ability to collaborate with colleagues and work within a team environment.
- Proficiency in (or willingness to learn) instructional and other technology, such as: Learning Management Systems (Canvas); lecture/presentation capture applications (Panopto); online video conferencing (Zoom); Microsoft Office (Word and PowerPoint); file sharing (Google drive or Dropbox); and Google Workspace tools (email, calendar, docs, sheets, slides, etc).
Application Requirements
Document requirements
Curriculum Vitae - Your most recently updated C.V.
Cover Letter - In your cover letter, please include:
1) the top 3 course subject(s) you are applying for within the Graphic Design discipline;
2) a link to your professional website that includes your Graphic Design portfolio with samples of your work; and
3) please discuss prior teaching experience, teaching approach, and other/future Graphic Design teaching interests. This can include, for example, specific efforts, accomplishments, and future plans to support the success of all students through inclusive curriculum, classroom environment, and pedagogy.
Reference requirements
- References are requested from candidates at the interviewing stage, and references are only contacted for finalists.
Apply link:
JPF05002
Help contact:
About UC Berkeley
UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.
The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment
Job location
San Francisco Bay Area, California, U.S.A.
Job Title: SDET / QA Automation Engineer
Location: Mount Laurel- NJ
Duration: Long Term
Job Description:
Job Summary:
We are seeking a highly skilled and experienced SDET / QA Automation Engineer with 8 to 10 years of expertise in Python, JavaScript, and modern automation frameworks. This position involves developing automation solutions, microservices, and test scripts while validating end‑to‑end network components and their behavior. The candidate should have strong domain knowledge in networking and cable technologies, with the ability to collaborate effectively with clients and cross‑functional teams.
Key Responsibilities:
- Develop microservices using Python, NodeJS, and Golang as part of automation and service validations.
- Develop standalone Python/NodeJS scripts to simulate network traffic and validate performance across different endpoints.
- Create Proof of Concepts (POCs) based on client needs and actively participate in client demos and technical discussions.
- Lead the creation of test strategies and manage test environments with both physical and virtual device setups.
- Create comprehensive test scenarios and automated test scripts using MochaJS, ensuring robust coverage of functional, integration, and regression test cases.
- Design reusable test components, validate API and microservice behavior, and integrate MochaJS test suites into the existing automation framework to enhance reliability and execution efficiency.
- Collaborate with cross‑functional teams to refine requirements, improve test coverage, and ensure smooth integration with CI/CD pipelines.
- Gather requirements and perform detailed analysis for new automation scenarios and test case development.
- Support manual and automation testing across applications, devices, and servers as required.
- Ensure code quality using tools like SonarQube and adhere to strict QA standards.
- Provide technical guidance, troubleshooting support, and mentorship to team members on tasks and issues raised by the client.
- Maintain version control and branching strategies using GitHub, ensuring high code integrity and traceability.
- Monitor automation execution, analyze failures, and drive root‑cause investigations to improve overall product quality.
- Document technical workflows, automation processes, and test scenarios to ensure long-term maintainability and knowledge sharing.
Required Skills & Experience:
- 8-10 years of experience in QA/SDET automation roles.
- Strong programming knowledge with Python and JavaScript.
- Good hands-on experience with Go Lang and NodeJS.
- Hands-on experience with MochaJS for scripting and automated testing.
- Excellent knowledge with web technologies like REST, SOAP, XML and JSON
- Proficiency in API testing using Bruno/ Postman.
- Familiarity with GitHub for version control and Jira for project tracking.
- Excellent domain knowledge in Network and cable domain
- Should be familiar with IMS architecture and SIP protocols.
- Good problem-solving and debugging skills.
Should have good communication and client interaction skills.
This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value.
Responsibilities:
Platform Ownership - Network & Monitoring Tools (must have)
• Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.
• Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded
• Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards.
Systems Administration (must have)
• Provide sysadmin support for Linux and Windows servers, including:
• Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)
• OS level troubleshooting and configuration
• Monitoring and logging enablement
- Support hybrid environments spanning on prem and Azure infrastructure.
- A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.
- Observability & Event Management Support (should have)
- Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.
- Assist with event management workflows, ensuring alerts are actionable and routed correctly.
- Participate in efforts to reduce alert noise and repeat incidents.
SIEM & Security Visibility (nice to have)
- Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.
- Support log ingestion, troubleshooting, and collaboration with security and incident response teams.
- Ensure infrastructure and network telemetry supports security detection requirements.
Cloud Monitoring & Azure Integration (should have)
- Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:
- Azure Monitor and Log Analytics integrations
- Observability for Azure hosted workloads
Automation, AI & Continuous Improvement (nice to have)
• Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:
- Improve signal quality / reduce alert fatigue
- Support faster incident triage
• - Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.
- Knowledge Transfer & Operational Resilience
- Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.
- - Support on call or escalation rotations as needed.
Mandatory Skills Description:
• Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments
• Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).
• Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds
• Not a must but nice to have experience with platform like StruxureWare.
• Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.
• Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).
• Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.
• Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.
• Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.
• Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.
• Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations
• Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.
• Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.
• Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.
• Experience with change management practices in an enterprise IT environment is beneficial.
Nice-to-Have Skills Description:
Agile Methodologies
Job Title: Support Engineer
Location: Seattle, WA / Bothell, WA (On-site)
Job Type: Full-time
About Us:
Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.
Role Summary:
We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.
Key Responsibilities:
- Own customer support issues end to end and ensure timely, accurate resolutions
- Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
- Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
- Serve as the escalation point for Jira Service queues and guide triage and prioritization
- Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
- Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
- Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
- Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
- Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
- Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
- Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
- Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
- Mentor junior support engineers and help develop team best practices
- Participate in incident response efforts for issues affecting multiple customers or systems
Required Qualifications:
- 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
- Proven experience supporting healthcare customers or healthcare data workflows
- Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
- Proficiency with Jira Service Management for issue triage and workflows analysis
- Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
- Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
- Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
- Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
- Strong documentation skills maintaining shared knowledge bases or support playbooks
- Comfort handling workloads involving sensitive healthcare information and security-related tasks
Preferred Qualifications:
- Scripting or automation experience in Python, Bash, or PowerShell
- Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
- Experience supporting customers during EHR integrations or workflow onboarding
- Experience with remote support tools such as TeamViewer or AnyDesk
- Experience building documentation or diagrams in Confluence and Lucidchart
- Exposure to security monitoring tools or vulnerability management processes
- Prior mentorship or leadership experience in a support environment
What We Offer:
- A competitive salary and stock options grant
- Holiday schedule according to your country of residence and PTO
- An innovative and high-paced work environment with a flat management hierarchy
- Opportunities for professional growth and advancement in a rapidly scaling company
How to Apply:
Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!
Join us in transforming healthcare through innovative technology!
About Us
We're continuing to build a transformative healthcare accreditation platform that is revolutionizing how our clients and new hospitals manage compliance, quality improvement, and regulatory processes. Our platform combines cutting-edge technology with deep healthcare domain expertise to solve real problems for healthcare organizations nationwide.
The Opportunity
The goal is to have interns turn into full time employees; Therefore, you will be given full time responsibilities day one. To add onto that, you will be working in a high velocity growth startup and will be required to move fast. You'll work directly with our engineering team on a production healthcare platform, gaining hands-on experience with enterprise-grade systems while making real contributions that impact our product and customers.
Compensation Structure: Base position is unpaid, however qualified candidates may receive upfront equity compensation based on their experience level and demonstrated capabilities. We evaluate each applicant individually and offer equity packages commensurate with their potential contribution.
What You'll Do
*During the internship you may choose the area to focus on...
Application Testing & Quality Assurance
- Design and execute comprehensive test plans for our healthcare portal
- Perform manual testing across web applications, APIs, and integrations
- Identify and document bugs, usability issues, and edge cases
- Test healthcare compliance features (HIPAA, document security, audit trails)
Test Automation Development
- Build automated test suites using modern testing frameworks
- Develop API testing scripts for healthcare data integrations
- Create performance testing scenarios for document upload/processing
- Implement continuous testing pipelines with CI/CD integration
AI/ML Quality Support
- Collaborate with our AI team on document processing accuracy testing
- Help validate machine learning models for healthcare document extraction
- Design test datasets for training and validation of AI systems
- Analyze and report on AI/ML model performance and data quality
Data Engineering Quality Assurance
- Develop data quality monitoring and validation processes
- Create automated checks for data integrity across MongoDB systems
- Build dashboards and alerts for data quality metrics
- Support ETL pipeline testing and validation
Process Improvement & Strategy
- Analyze current QA processes and identify optimization opportunities
- Research and recommend new testing tools and methodologies
- Participate in technical decision-making and sprint planning
- Document QA best practices and create team knowledge base
What We're Looking For
Required Qualifications:
- Currently pursuing or recently completed degree in Computer Science, Engineering, or related field
- Strong understanding of software testing principles and methodologies
- Experience with at least one programming language (Python, JavaScript, Java, etc.)
- Basic knowledge of databases (SQL/NoSQL) and API testing
- Excellent problem-solving skills and attention to detail
- Strong communication skills and ability to work in a collaborative environment
Preferred Qualifications:
- Experience with test automation frameworks (Selenium, Pytest, Jest, etc.)
- Knowledge of healthcare IT, compliance requirements, or regulated industries
- Familiarity with cloud platforms (AWS) and DevOps practices
- Experience with data analysis, ETL processes, or machine learning
- Previous internship or project experience in QA/testing roles
Technical Skills We'd Love to See:
- Testing Tools: Selenium, Postman, Jest, Pytest, Cypress
- Programming: Python, JavaScript, SQL
- Databases: MongoDB, SQL databases
- Cloud/DevOps: AWS, Docker, CI/CD pipelines
- Data Tools: Pandas, data validation frameworks
- Version Control: Git, GitHub
What You'll Gain
Professional Development:
- Real Impact: Your work directly affects a production healthcare platform used by hospitals
- Mentorship: Work closely with senior engineers and receive structured feedback
- Healthcare Domain Knowledge: Learn about healthcare compliance, accreditation, and regulatory requirements
- Enterprise Technology: Gain experience with production-grade systems, security, and scalability
Technical Skills:
- Advanced testing methodologies and automation frameworks
- Healthcare data processing and compliance requirements
- AI/ML model testing and validation techniques
- Data engineering and quality assurance practices
- Modern DevOps and CI/CD practices
Career Opportunities:
- Immediate Value: Potential upfront equity compensation based on qualifications
- Strong potential for full-time conversion based on performance
- Network with healthcare technology professionals
- Portfolio of real-world healthcare technology projects
- Experience that's highly valued in the growing healthtech sector
Our Tech Stack
- Frontend: React, Modern CSS
- Backend: Node.js, TypeScript, Python, RESTful APIs
- Database: MongoDB, with future SQL integrations
- Cloud: AWS (EC2, S3, Lambda, RDS)
- AI/ML: Document processing, natural language processing
- Security: HIPAA compliance, encryption, audit logging
- DevOps: Docker, GitHub Actions, automated testing
Compensation & Equity
- Base Position: Unpaid educational internship
- Equity/Stock Compensation: Available upfront based on applicant qualifications and experience level
Our Hiring Process
We believe in a transparent and thorough selection process that respects your time while ensuring mutual fit:
- Initial Screening Call We'll discuss your background, experience, and career goals, while providing an overview of the role and our team culture.
- Technical Interview We'll have an in-depth discussion about your experience and explore related technical concepts. You should be prepared to walk through every aspect of quality assurance as it pertains to your resume.
Ready to apply? We look forward to hearing from you!
MedLaunch is an equal opportunity employer committed to diversity and inclusion.
System Prompt Writer
Are you invested in the AI transformation that is well under way? Are you eager to bring your writing skills as well as your growing understanding of AI to help create unprecedented AI-powered experiences for people across the globe?
We’re looking for a highly creative, self-initiating, and AI-savvy writer to join us. We require written content to give guidance for the design of visual components, interaction flows, design concepts, and much more.
The ideal candidate will have a strong understanding of how knowledge and knowledge bases empower designers while at the same time enabling AI to provide quality design suggestions. They will need the ability to write concisely, and the capability to work across a vast ecosystem of product specificities. They will need to be comfortable working with agents across an agentic platform, working with tools like GitHub, VS Code, Claude Code and others for authoring needs. They will need to be a systems thinker, always mapping what they are delivering to the big picture. Most of all, the ideal candidate must care about people using technology inside and outside, making their experiences better.
Responsibilities:
- Write and product design documentation for the Design System
- Collaborate with a vast team of designers, product managers, and engineers across various teams to facilitate effective robust knowledge bases
- Leverage design knowledge for design component libraries to find gaps as well as redundancies
- Provide clear and concise instructions for designers and AI to drive coherent design across a broad spectrum of product areas
Requirements:
- Excellent writing and editorial skills with the ability to convey information concisely
- Strong understanding of design systems and component libraries
- Experience with tools and systems like GitHub, VS Code, Claude Code and others
- Experience with agents and agentic systems
Additional qualifications:
- Creative collaboration and problem-solving skills
- Experience with content publishing and content management systems
- Experience in customer research
- Experience with Figma