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Project Manager( Market Research)
✦ New
Salary not disclosed
Emeryville, CA 1 day ago

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

  • Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

  • Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

  • Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

  • Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

  • Better together:We check our egos at the door. We work together, so we win together.

Project Managers arechiefly responsibleforfacilitatinganexceptionallyhigh levelof projectexecution for our clients.Specific job responsibilities include facilitation and execution of projects/surveys on schedule and within budget throughout a project lifecycle. You will build andmaintainkey relationships with our clients. This position involves dailyinteraction,coordination,and executionwith both internal& externalteams and requires excellent attention to detail and communication skills.

Key Responsibilities

  • Serve as the senior point of contact for enterprise clients, ensuring clear communication, strong stakeholder confidence, and a consistent, high quality experience throughout the project lifecycle.
  • Develop a comprehensive understanding of each client's business priorities, industry environment, and organizational structure to inform tailored project and program strategies.
  • Lead client meetings, strategic discussions, and project reviews with professionalism, clarity, and a consultative approach.
  • Proactively identify client needs and project risks, recommending effective solutions to maintain alignment, mitigate issues, and support successful outcomes.
  • Set and manage expectations related to scope, timelines, feasibility, sampling plans, fieldwork milestones, deliverables, and operational considerations.
  • Cultivate long term, trust based relationships that position Forsta as a strategic partner and an extension of the client's internal team.
  • Guide clients through complex, multi phase or multi country programs, providing direction on best practices, operational workflows, and project requirements.
  • Promote and drive adoption of Forsta tools, platforms, and recommended processes to enhance project efficiency, consistency, and data quality.
  • Oversee the full lifecycle of high complexity research projects-from initial scoping and kickoff through execution, quality assurance, fieldwork oversight, delivery, and closeout.
  • Ensure strong internal alignment by coordinating cross functional teams, communicating requirements and risks, and contributing to account growth through outstanding service delivery.
  • Ensure all project activities adhere to Forsta's quality standards, compliance requirements, and operational best practices to maintain consistency and excellence across engagements.
  • Prepare clear, accurate, and timely project documentation-including scopes, timelines, status updates, and post project summaries-to support transparency and organizational alignment.
  • Support long term account health by identifying patterns, insights, and operational improvements that enhance the client experience and strengthen Forsta's strategic value.

Required Qualifications

  • 5+ years of Project Management experience, including 4+ years in Market Research or Research Insights, with a proven ability to lead large, complex, or enterprise level programs.
  • Demonstrated success building and sustaining consultative, trust based client relationships, serving as the primary client lead for multi phase or multi country initiatives.
  • Strong command of survey operations and fieldwork workflows, with familiarity in research methodology, sampling logic, and data interpretation concepts (preferred but not required).
  • Hands on experience with survey platforms, including Forsta Surveys (Decipher), and the ability to guide clients and internal teams in platform usage and best practices.
  • Exceptional communication and executive level presentation skills, with the ability to simplify complex topics for diverse audiences and influence decision making.
  • Advanced technical proficiency, including strong MS Office fluency (Excel, PowerPoint, Word), and comfort working with tools such as Salesforce, Jira, Teamwork, and Slack.
  • Strong commercial and financial acumen, including experience supporting account growth, building budgets, forecasting, and managing project margins.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $54,000 to $68,000 .It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certificationsobtained. Market and organizational factors are also considered. In addition tobasesalary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied toachievedresults.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Not Specified
Sales ExecutiveAmarillo, TX
✦ New
Salary not disclosed
Amarillo, TX 1 day ago
Sales Executive

As the nation's leader in helping businesses efficiently connect with the top realtors in their market, The N2 Company produces high-quality monthly publications, targeted digital advertising and exclusive events. We are looking for a Sales Executive for The N2 Company. Our magazines are mailed directly to the top-producing agents in each market and share personal stories that connect, elevate, and inspire.

Who we are looking for:

An ideal person for this opportunity is a professional, outgoing person who has an entrepreneurial mindset.

Though most of the day-to-day for a Sales Executive revolves around sales-related activity, it is far from a traditional sales role. Many of our Sales Executives, known as Area Directors, do have prior sales experience, but our unique low-pressure sales approach combined with the other aspects of the opportunity mean our most successful people operate more dynamically as business owners.

Though some sales and business experience is a plus, we provide extensive training and a support system to help all Area Directors be as successful as possible.

Your Day-to-Day:

  • Meet with local business owners for a low-pressure consultative meeting to determine if a partnership with The N2 Company in their market is a mutual fit.
  • Develop a network within the real estate community through a proven model for engagement.
  • Plan events aimed at connecting top agents and preferred client partners using the N2 formula.
  • Meet with realtors to develop relationships and recommendations for potential partners.

What ideal candidates find most attractive:

  • Control Over Their Schedule While our Sales Executives have a strong work ethic and are motivated by a sense of purpose in their role, they can flex their hours to optimize their productivity and work-life balance.
  • Uncapped Potential Though not every Sales Executive is looking for the highest earning potential, most people take advantage of the commission structure that allows them to grow their income uncapped year after year.
  • Meaningful Opportunity Our ideal candidates have many options when changing jobs, yet those most attracted to this role find a sense of purpose in helping local business owners grow their businesses especially in a time when there's so much noise revolving around advertising and digital marketing. Our Area Directors help simplify things for our partners and stand behind our publications and digital offerings with confidence and integrity.

Our average commission paid to the top Area Directors with one publication was more than $352,400* during the 2023-2024 fiscal year.

More about The N2 Company:

For 20 years, The N2 Company has created opportunities for our people to work with others they actually like, where they're inspired to grow financially, relationally, and spiritually. This people-first mindset has led to rapid growth we earned a spot on the Inc. 5000 eight years in a row and a company culture recognized by the likes of Entrepreneur, Fortune, Newsweek, and Glassdoor. We help businesses connect with their ideal clients through 800 custom publications and more launching every month. N2's portfolio of award-winning brands includes Stroll, Greet, BeLocal, Uniquely You, Salute, and Hyport Digital.

The average yearly Commission earned for the top 10%, 11 publications (out of 105) in the 2023-2024 Reporting Period was $326,770.00. Of this group, 4 (36%) earned a Commission payment that totaled the average or more, and 7 (64%) earned a Commission payment that totaled less than the average. The median Commission earned for this group was $305,523.00. The highest Commission earned was $536,121.00, and the lowest Commission earned was $219,782.00.

Your financial results may differ from those stated above. Important assumptions and qualifiers relating to this information can be found in Item 19 of our October 11, 2024 franchise disclosure document.

Not Specified
Chief Operating Officer
✦ New
Salary not disclosed
Plano, TX 1 day ago
Chief Operating Officer

The Chief Operating Officer will assume responsibility for overseeing all operational functions across multiple locations. Collaborating closely with the CEO, this role will spearhead the development and execution of corporate and operational strategies, ensuring alignment with overarching business objectives.

Our client, an environmental solutions company, is dedicated to redefining sustainability and accelerating the transition to a circular economy. With over four decades of experience, they specialize in managing industrial waste stream challenges with innovative solutions.

They prioritize reducing environmental impact by designing processes to minimize hazards from the outset and keeping waste out of landfills and waterways. Their specialized facilities handle a wide range of hazardous and non-hazardous materials, offering environmentally safe processing solutions.

As your full-service partner, they simplify waste management processes from pick-up to processing, focusing on sustainability and efficiency to meet economic and environmental goals.

Safety is paramount with a zero incident policy. Transparent communication fosters trust with customers, vendors, and employees. Through teamwork and expert partnership, they efficiently manage environmental services and risks. Upholding high social standards, they help companies fulfill their environmental responsibilities.

Responsibilities:

  • Provide strategic direction to advance the company's mission.
  • Work alongside the President to complement and leverage strengths.
  • Manage capital investments and expenses rigorously to meet investor targets for growth and profitability.
  • Identify and address risks proactively within the organization.
  • Effectively communicate company policies and operational procedures to all personnel.
  • Conduct thorough audits of workplace processes and implement strategies to enhance efficiency, profitability, and communication within the supply and distribution chain.
  • Ensure compliance with all legal and regulatory requirements, overseeing the timely filing of necessary documents.
  • Uphold and reinforce company values, culture, and ethics.
  • Prepare comprehensive operational, budgetary, financial, capacity analysis, and productivity reports for presentation to the President and Board of Directors.
  • Develop and monitor departmental budgets to ensure financial sustainability.
  • Assist in data gathering efforts to support business objectives.
  • Conduct research to assess and evaluate potential expansion opportunities.

Collaboration and Leadership:

  • Collaborate with the management team to develop and implement plans for the operational infrastructure, including systems, processes, and personnel, to support the organization's rapid growth objectives.
  • Lead and motivate a high-performance management team, fostering skill development and emphasizing the interconnectedness of departmental operations.
  • Provide direction to the service organization, aligning it with the company's mission and core values.
  • Stay abreast of market trends, competitor activities, and industry developments to inform strategic decision-making.
  • Establish key performance indicators to drive operational excellence.
  • Define compensation structures, training programs, and short- and long-term goals for the operations groups.

Additional Requirements:

  • Minimum of five years' experience in executive leadership roles.
  • Bachelor's or master's degree in business administration, project management, or relevant field.
  • Experience in mergers and acquisitions is highly desirable.
  • Demonstrated strong work ethic, prioritization skills, and ability to delegate effectively.
  • Proven track record of at least ten years in management leadership positions, with a history of progression.
  • Proficiency in computer applications, public speaking, and interpersonal communication.
  • Familiarity with IT/business infrastructure and adeptness in utilizing analytics for performance assessment.
  • Ability to diagnose problems swiftly and anticipate potential challenges.
  • Preference for experience in RCRA/Waste management.
  • Action-oriented mindset with a sense of urgency and a commitment to driving results.
  • Background in environmental, waste management, reclamation, recycling, or oil field sectors is advantageous.

Physical Requirements and Workplace Conditions:

  • Ability to lift and/or move up to 20 pounds.
  • Capacity to sit, stand, and walk for extended periods.
  • Willingness to travel extensively to company locations across multiple states, utilizing both car and airplane transportation.
  • Comfort working in a typical office environment with occasional outdoor exposure in plant settings.
  • Adherence to safety protocols, including the mandatory use of safety glasses and closed-toe shoes in plant or warehouse environments.
  • Moderate noise levels in the work environment.
Not Specified
Sales ExecutiveBowling Green, KY
✦ New
Salary not disclosed
Bowling green, KY 17 hours ago
Sales Executive

As the nation's leader in helping businesses efficiently connect with the top realtors in their market, The N2 Company produces high-quality monthly publications, targeted digital advertising and exclusive events. We are looking for a Sales Executive for The N2 Company. Our magazines are mailed directly to the top-producing agents in each market and share personal stories that connect, elevate, and inspire.

Who we are looking for:

An ideal person for this opportunity is a professional, outgoing person who has an entrepreneurial mindset.

Though most of the day-to-day for a Sales Executive revolves around sales-related activity, it is far from a traditional sales role. Many of our Sales Executives, known as Area Directors, do have prior sales experience, but our unique low-pressure sales approach combined with the other aspects of the opportunity mean our most successful people operate more dynamically as business owners.

Though some sales and business experience is a plus, we provide extensive training and a support system to help all Area Directors be as successful as possible.

Your Day-to-Day:

  • Meet with local business owners for a low-pressure consultative meeting to determine if a partnership with The N2 Company in their market is a mutual fit.
  • Develop a network within the real estate community through a proven model for engagement.
  • Plan events aimed at connecting top agents and preferred client partners using the N2 formula.
  • Meet with realtors to develop relationships and recommendations for potential partners.

What ideal candidates find most attractive:

  • Control Over Their Schedule While our Sales Executives have a strong work ethic and are motivated by a sense of purpose in their role, they can flex their hours to optimize their productivity and work-life balance.
  • Uncapped Potential Though not every Sales Executive is looking for the highest earning potential, most people take advantage of the commission structure that allows them to grow their income uncapped year after year.
  • Meaningful Opportunity Our ideal candidates have many options when changing jobs, yet those most attracted to this role find a sense of purpose in helping local business owners grow their businesses especially in a time when there's so much noise revolving around advertising and digital marketing. Our Area Directors help simplify things for our partners and stand behind our publications and digital offerings with confidence and integrity.

Our average commission paid to the top Area Directors with one publication was more than $352,400* during the 2023-2024 fiscal year.

More about The N2 Company:

For 20 years, The N2 Company has created opportunities for our people to work with others they actually like, where they're inspired to grow financially, relationally, and spiritually. This people-first mindset has led to rapid growth we earned a spot on the Inc. 5000 eight years in a row and a company culture recognized by the likes of Entrepreneur, Fortune, Newsweek, and Glassdoor. We help businesses connect with their ideal clients through 800 custom publications and more launching every month. N2's portfolio of award-winning brands includes Stroll, Greet, BeLocal, Uniquely You, Salute, and Hyport Digital.

The average yearly Commission earned for the top 10%, 11 publications (out of 105) in the 2023-2024 Reporting Period was $326,770.00. Of this group, 4 (36%) earned a Commission payment that totaled the average or more, and 7 (64%) earned a Commission payment that totaled less than the average. The median Commission earned for this group was $305,523.00. The highest Commission earned was $536,121.00, and the lowest Commission earned was $219,782.00.

Your financial results may differ from those stated above. Important assumptions and qualifiers relating to this information can be found in Item 19 of our October 11, 2024 franchise disclosure document.

Not Specified
Engineer, Sr Regulatory
✦ New
Salary not disclosed

Who We Are As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all.

We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.

Our culture and employee experience make it clear: We are powered by passion and purpose.

Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success.

At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact.

By doing our best work and meeting new challenges, we can accomplish great things.

Join us in meeting the country's energy needs today and tomorrow.

Total Rewards Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally.

We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future.

In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including robust wellbeing programs disability and life insurance benefits paid time off for vacation, holidays, and sick days and much more.

Expected salary range of $128,700 to $143,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position Performs advanced regulatory/licensing/technical problem solving and provides analysis/insights in support of department, nuclear plant and fleet regulatory activities.

Responsible for regulatory/technical decisions.

Possesses excellent knowledge in functional discipline and its practical application and has detailed knowledge of applicable industry codes and regulations as well as Constellation licensing and regulatory processes.

Primary Duties and Accountabilities Provide in-depth regulatory/technical expertise to develop, manage and implement regulatory analyses, activities and programs.

Provide regulatory/technical expertise and consultation through direct involvement to identify and resolve regulatory issues.

Provide complete task management of regulatory issues.

Perform regulatory and department related tasks as assigned by supervision Accountable for the accuracy, completeness, and timeliness of work ensuring proper licensing basis management and assuring that standard design criteria, practices, procedures, regulations and codes are used in preparation of products.

Perform independent research, reviews, studies and analyses in support of regulatory/technical projects and programs.

Recommend new concepts and techniques to improve performance, simplify operation, reduce costs, reduce regulatory burden, correct regulatory non-compliances, or comply with changes in codes or regulations.

Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.

Minimum Qualifications Bachelor's degree in Engineering or equivalent technical degree Minimum of 6 years of professional experience Effective written and oral communication skills Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Previous Senior Reactor Operator (SRO) license/certification degree Advanced technical degree or related Highly seeking previous Nuclear, NRC, Regulatory or Licensing experience d24ad0b8-823f-4e68-a892-2986ccdf7392

Not Specified
Engineer, Principal Regulatory
✦ New
🏢 Constellation Energy
Salary not disclosed
Warrenville, Illinois 1 day ago

Who We Are As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all.

We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.

Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.

Our culture and employee experience make it clear: We are powered by passion and purpose.

Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success.

At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact.

By doing our best work and meeting new challenges, we can accomplish great things.

Join us in meeting the country's energy needs today and tomorrow.

Total Rewards Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally.

We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future.

In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including robust wellbeing programs disability and life insurance benefits paid time off for vacation, holidays, and sick days and much more.

Expected salary range of $152,100 to $169,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).

Primary Purpose of Position Performs advanced regulatory/technical problem solving and provides analysis/insights in support of plant and fleet regulatory activities.

Possesses superior knowledge in functional discipline and its practical application and has excellent knowledge of applicable industry codes and regulations.

Understands interrelations and functions of various organizations (e.g., Nuclear Regulatory Commission (NRC), Institute of Nuclear Power Operators (INPO), Nuclear Energy Institute (NEI), North American Electric Reliability Corporation (NERC) etc.) related to nuclear power.

Functions as a leader with recognized level of expertise in the regulatory area and is a subject matter expert.

As a subject matter expert, leads industry trade groups and works with regulatory agencies to influence programs, projects and regulatory decisions.

Develops relationships with key stakeholders and is recognized by peers and supervisors as an expert in his/her respective regulatory area.

Trains, mentors and coaches' station and corporate regulatory personnel, and develops and provides training as appropriate.

Primary Duties and Accountabilities Perform advanced regulatory and technical tasks and provide insights in support of plant and fleet regulatory activities.

Provide initial or complete task management of regulatory issues.

Assure all regulatory products prepared or overseen are in accordance with applicable procedures, licensing basis, industry codes, standards, and all regulatory requirements.

Provide regulatory/technical expertise and leadership through direct involvement to resolve regulatory issues in assigned programs and other regulatory areas, as necessary.

Perform independent and in-depth research, reviews, studies and analyses to develop, manage and implement regulatory activities, related to plant safety, reliability, maintainability, and availability ensuring compliance to site's needs, regulatory requirements, and corporate policies.

Provide industry leadership and interface directly with regulatory decision-makers and support staff to influence and drive regulatory decisions and policies consistent with Constellation's goals Train and mentor corporate and station regulatory personnel and other functional areas in subject matter areas of expertise Provide strategic recommendation on technologies and techniques to improve performance, simplify operation, reduce costs, reduce regulatory burden, correct regulatory non-compliances, or comply with changes in codes or regulations.

All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Emergency Response duties and/or coverage, Department duty coverage and/or call out, and positions outside of department in support of outage activities etc.).

Minimum Qualifications Bachelor's degree in Engineering or equivalent technical degree Minimum of 10 years of professional relevant nuclear power or North America Electric Reliability Corporation (NERC) professional experience and exceptional performance Superior regulatory/technical expertise in a specific area (e.g., licensing actions, reportability, performance improvement, etc.) and recognized regulatory resource (internal/external) Strong written and oral communication skills Approval of VP Licensing & Regulatory Affairs required to obtain this classification (and recommendation of Sr.

Manager Licensing /Director-Licensing/Regulatory Assurance Manager and Site Vice President, as applicable) Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties Preferred Qualifications Previous Senior Reactor Operator (SRO) license/certification Advanced technical degree or related coursework Highly seeking previous Nuclear, NRC, Regulatory or Licensing experience d24ad0b8-823f-4e68-a892-2986ccdf7392

Not Specified
Key Account Manager
✦ New
Salary not disclosed
Iselin, NJ 1 day ago

ExtensisHR, one of the largest Professional Employer Organizations (PEOs) in the U.S. and the fastest growing PEO in the Northeast, is looking for talented people to join our team. If you want to contribute your talents, make a bigger impact, and be part of the hot HRO industry, we’re interested in talking to you. Come catch the PEO wave with Extensis—we’re focused on the biggest market in the most attractive region of the U.S. Together with our experienced professionals, you can help us deliver on our brand promise to simplify HR. Our portfolio includes personalized services for HR, benefit plans, payroll and taxes, employer risk, compliance, and employee management. Today, we manage over $3 billion in employment-related costs annually—and we’re growing every day.

At ExtensisHR, our Client Success Group ensures our clients’ success and builds client loyalty through strategic and personalized solutions in which allows our clients to meet and or exceed their company goals.

The Key Account Manager will be responsible for retention of our most profitable clients by ensuring client satisfaction and a high rate of client engagement. They will serve as the main point of contact within their assigned group of clients driving continued success, increased value, and client satisfaction through execution of our retention strategies and leveraging ExtensisHR’ s robust suite of products and services.

For more information about the company visit You Are:

The Key Account Manager will service their assigned clients by executing their account management strategy, tactics, and engagement calendar while delivering clear communications and gathering client feedback along the way. The Key Account Manager is responsible for monitoring the status and satisfaction of each client by focusing on mitigating known risk factors and competitive threats. They will proactively identify opportunities and solutions to support client goals and objectives while ensuring they are successfully leveraging our products and services.

To be successful in this role, it is crucial for the KAM to be open minded and objective to see all perspectives during each interaction. You must have a passion for building relationships and believe in being the difference maker within those relationships. This job is fast paced and requires someone who can balance multiple priorities and stay organized in a rapidly changing environment.

Our people are passionate about what they do, the product they sell, and the clients they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation, and dedication, we're the right company for you.

  • Communication – KAM needs to excel at communicating via MS Teams, in person, phone, email and internally across teams
  • Product Knowledge – This critical component of the job requires custom or curated solutions tailored to key accounts.
  • High Business Acumen – KAMs must be comfortable engaging C-suite executives and coordinating internal operations successfully
  • Resourceful Problem Solver – Proactively recognize opportunities and offer solutions before the client asks based upon connecting the dots between client interactions and our solutions stack
  • Highly Likeable – Must present the ability to de-escalate client issues and become a trusted advisor which gains client confidence
  • Relationship Savvy – strong intuition and the ability to establish a strong connection in a meaningful way across a variety of levels and personalities
  • Results Oriented – Clear focus on achieving results for key accounts.
  • Collaborator – KAMs are internal team builders that have a unique ability to create a network of SMEs to produce favorable outcomes for clients


What You'll Do:

  • Critical role responsible for the retention of a segment of ExtensisHRs top clients
  • Focused on building strong relationships with their assigned clients’ C-Suite and/or broker partners.
  • Develop deep relationships with decision makers, users, and influencers to ensure the client’s needs and expectations are being met
  • Must develop a deep understanding of our products, services, and processes to help navigate our service model
  • Ability to identity gaps and areas of opportunities in which ExtensisHRs services can be a value add to assisting a client achieve their business goals and objectives.
  • Increase client engagement by aligning and maximizing ExtensisHRs’ full suite of products and services (i.e. Performance Mgt, ATS, and Recruiting Services)
  • Effectively and efficiently manage assigned clients’ experience during all phases of their relationship inclusive of their healthcare renewal season.
  • Become an expert internal operator with an ability to resolve request and escalations effectively and efficiently the first time
  • Proactively identify and implement strategies to maximize a client’s lifetime value (LTV).


AI Utilization and Literacy:

A key function of this role includes the effective use and understanding of artificial intelligence (AI) tools and technologies to enhance productivity, decision-making, and overall performance. This position is expected to maintain awareness of emerging AI applications relevant to their responsibilities, apply AI tools ethically and effectively, and continuously develop their AI proficiency.


What You Bring:

  • Minimum of 10 years of successful experience managing high profile accounts and relationships
  • Dynamic personality and high business acumen that will immediately resonate with our clients
  • An intuitive problem solver that cannot only resolve client escalations, but identify future and potential escalations to get in front of issues before they manifest
  • You must enjoy and thrive in a fast-paced environment that is quickly evolving
  • The ability to have clear, candid, and professional business conversations with business leaders
  • Must be extremely curious and inquisitive to uncover client issues and needs
  • This person will have a competitive nature and thoroughly enjoy winning
  • A servant leadership mindset focused on helping clients achieve what is most important to them
  • Experience in HR, PEO, ASO, HR Software or Benefits related industries highly desirable
  • Bachelor's Degree or appropriate experience


What We Offer:

Position Salary:

95k-125k

Effective 06/1/2025 NJ passed a Pay Transparency Law which requires NJ based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting.

At ExtensisHR, we recognize there are many factors that influence your overall satisfaction both at work, and in your personal life. Under our You, Supported program, we provide a perfect mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Some of these offerings include:

  • Competitive compensation to reward you for your hard work every day.
  • Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events.
  • Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one.
  • Student Loan Assistance Program where ExtensisHR contributes towards your student loans.
  • Pretax Spending Accounts to ease taxes on health and dependent care expenses.
  • Extensive professional development programs to help you get to where you want to go in your career.
  • Discounts in retail and entertainment.
  • A social and community outreach committee that promotes a fun inclusive culture through in-office events and networking opportunities.
  • Complimentary coffee and snacks to keep you fueled and productive throughout the day.

ExtensisHR is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Not Specified
Medical Scribe - Bilingual Preferred
$17 to $31.30 per hour
Philadelphia, PA 5 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Scribe

****$1,000. Sign-on Bonus****

Company: Oak Street Health

Role Description:

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

  • Documenting Patient Encounters ~ 80%
    • Joining the provider in the exam room to observe patient visits
    • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
    • Assigning appropriate CPT and ICD-10 codes
    • Preparing After Visit Summaries
    • Consulting with provider to ensure accurate and specific documentation
  • Clinical Documentation Improvement ~ 10%
    • Requesting and reviewing medical records
    • Leveraging Oak Street's population health tools to support clinical documentation improvement
    • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
    • Consulting with provider on clinical documentation opportunities
  • Administrative support for your provider and care team ~ 10%
    • Placing orders and referrals
    • Addressing tasks
    • Supporting the care team with additional responsibilities related to clinical documentation
  • Other duties as assigned

What we're looking for

Knowledge

  • Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
  • Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
  • Prior scribe or transcription experience [preferred but not required]

Skills

  • Advanced listening and communication skills [required]
  • Strong computer literacy and ability to learn new technical workflows [required]
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

  • Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
  • Ability to type 70+ words per minute [strongly preferred]
  • Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
  • Ability to be a self-starter within your role scope
  • Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
  • Ability to commit to at least 1 year in role (2+ is ideal) [required]
  • Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
  • Compliance with hospital and Oak Street Health policies, including HIPAA [required]
  • US work authorization [required]

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 05/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

permanent
Medical Scribe (Center Float)
🏢 Oak Street Health
$17 to $25.65 per hour
Knoxville, TN 5 days ago

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Scribe Float

Company: Oak Street Health

Role Description:

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

  • Documenting Patient Encounters ~ 80%

    • Joining the provider in the exam room to observe patient visits

    • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam

    • Assigning appropriate CPT and ICD-10 codes

    • Preparing After Visit Summaries

    • Consulting with provider to ensure accurate and specific documentation

  • Clinical Documentation Improvement ~ 10%

    • Requesting and reviewing medical records

    • Leveraging Oak Street's population health tools to support clinical documentation improvement

    • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews

    • Consulting with provider on clinical documentation opportunities

  • Administrative support for your provider and care team ~ 10%

    • Placing orders and referrals

    • Addressing tasks

    • Supporting the care team with additional responsibilities related to clinical documentation

  • Other duties as assigned

What we're looking for

Knowledge

  • Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]

  • Prior clinical experience, including shadowing and/or volunteering [strongly preferred]

  • Prior scribe or transcription experience [preferred but not required]

Skills

  • Advanced listening and communication skills [required]

  • Strong computer literacy and ability to learn new technical workflows [required]

  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

  • Ability to adapt to new workflows and to quickly learn new concepts and skills [required]

  • Ability to type 70+ words per minute [strongly preferred]

  • Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]

  • Ability to be a self-starter within your role scope

  • Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]

  • Ability to commit to at least 1 year in role (2+ is ideal) [required]

  • Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]

  • Compliance with hospital and Oak Street Health policies, including HIPAA [required]

  • US work authorization [required]

 

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 08/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

permanent
Medical Scribe Float
🏢 Oak Street Health
$17 to $25.65 per hour

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title: Medical Scribe

Company: Oak Street Health

Role Description:

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding. Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

  • Documenting Patient Encounters ~ 80%
    • Joining the provider in the exam room to observe patient visits
    • Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
    • Assigning appropriate CPT and ICD-10 codes
    • Preparing After Visit Summaries
    • Consulting with provider to ensure accurate and specific documentation
  • Clinical Documentation Improvement ~ 10%
    • Requesting and reviewing medical records
    • Leveraging Oak Street's population health tools to support clinical documentation improvement
    • Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
    • Consulting with provider on clinical documentation opportunities
  • Administrative support for your provider and care team ~ 10%
    • Placing orders and referrals
    • Addressing tasks
    • Supporting the care team with additional responsibilities related to clinical documentation
  • Other duties as assigned

What we're looking for

Knowledge

  • Knowledge of medical terminology and common medications, either from a pre-medical degree or prior clinical experience [required]
  • Prior clinical experience, including shadowing and/or volunteering [strongly preferred]
  • Prior scribe or transcription experience [preferred but not required]

Skills

  • Advanced listening and communication skills [required]
  • Strong computer literacy and ability to learn new technical workflows [required]
  • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve [required where indicated]

Abilities

  • Ability to adapt to new workflows and to quickly learn new concepts and skills [required]
  • Ability to type 70+ words per minute [strongly preferred]
  • Ability and willingness to take direction and be a member of a team providing patient care, including adapting to the provider's working style [required]
  • Ability to be a self-starter within your role scope
  • Excellent job attendance including ability to work in-person in our clinics (Our providers count on you.) [required]
  • Ability to commit to at least 1 year in role (2+ is ideal) [required]
  • Ability to work approximately 40-45 hours per week during clinic hours (full time position) with predictable hours and break times [required]
  • Compliance with hospital and Oak Street Health policies, including HIPAA [required]
  • US work authorization [required]

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $25.65

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit  anticipate the application window for this opening will close on: 08/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

permanent
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