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NONNI'S FOODS, LLC

Position: Packaging Procurement Manager

Department: Procurement

Reports To: VP of Procurement & Sustainability

Location: Chicago, IL

Work Arrangement: Hybrid (3 days in Office)

About Nonni's

Nonni's Foods is crafting premium baked experiences that bring joy to everyday moments. For over 30 years, we've been baking authentic Italian biscotti and specialty cookies that deliver both indulgence and quality — thin, crispy, and made with real ingredients like almonds, dark chocolate, and olive oil.

As consumer expectations evolve toward clean labels, better ingredients, and mindful indulgence, Nonni's is perfectly positioned at the intersection of premium quality and accessible luxury. We've built the leading biscotti brand in America and expanded into complementary platforms including thin & crispy cookies, biscuit thins, and artisan toast — all baked with the same craft and care that defined our founding.

Our products are found in most major retailers nationwide including Costco, Walmart, Whole Foods, Target, Kroger, and Amazon, with growing distribution as part of the Ferrero family since October 2024.

Now backed by Ferrero — one of the world's most respected family-owned food companies — Nonni's is entering an exciting new chapter. We're combining our artisan baking heritage with Ferrero's global scale and resources to become their North American growth platform for premium baked goods, while staying true to the quality and authenticity that made Nonni's a household name.

We're building something enduring: a brand that brings people together, a culture that values craftsmanship and integrity, and a team that takes pride in making something truly special.

Job Overview:

The Procurement Packaging Manager is responsible for overseeing the strategic procurement of packaging materials necessary for Nonni's production operations. This role will develop and implement packaging procurement strategies, manage supplier relationships, ensure compliance with quality and sustainability standards, and optimize costs while maintaining packaging integrity and innovation. Reporting to the Head of Procurement, this position will collaborate closely with operations, R&D, quality assurance, and supply chain teams to ensure packaging solutions support business objectives.

Key Responsibilities:

Strategic Packaging Procurement

• Develop and implement packaging procurement strategies to ensure timely and cost-effective acquisition of primary, secondary, and tertiary packaging materials
• Manage supplier relationships for packaging vendors, negotiate contracts, and evaluate supplier performance on quality, delivery, and innovation
• Monitor packaging industry trends, material innovations, and identify opportunities for cost savings and sustainability improvements
• Conduct risk assessments for packaging supply chain and develop contingency plans to mitigate disruptions
• Prepare and manage packaging procurement budgets, forecasts, and cost analysis reports

Quality & Compliance

• Ensure packaging materials meet food safety standards, regulatory requirements, and quality specifications
• Partner with quality assurance and R&D teams to validate packaging specifications and conduct supplier audits
• Implement sustainable packaging practices aligned with company environmental goals and customer expectations
• Drive continuous improvement in packaging procurement processes, supplier scorecards, and material specifications

Cross-Functional Collaboration

• Collaborate with production, R&D, quality assurance, and supply chain teams to ensure packaging solutions support operational efficiency
• Support new product development initiatives with packaging recommendations, cost analysis, and supplier sourcing
• Work with marketing and brand teams on packaging design considerations that balance aesthetics, functionality, and cost
• Coordinate with finance on packaging cost projections, variance analysis, and budget planning

Supplier & Vendor Management

• Build and maintain strategic relationships with packaging suppliers and vendors
• Conduct regular business reviews with key suppliers to drive performance improvements and innovation
• Lead supplier qualification process, including site visits, capability assessments, and contract negotiations
• Manage dispute resolution and performance issues with packaging suppliers

Qualifications:

Experience

• 5+ years of progressive experience in packaging procurement, preferably within the food or consumer packaged goods industry
• Proven track record of managing packaging supplier relationships and negotiating contracts
• Strong understanding of food-grade packaging materials, regulations, and quality standards
• Experience with sustainable packaging initiatives and circular economy principles
• Demonstrated success in achieving cost savings and supply chain efficiency improvements

Skills & Abilities

• Strategic thinking with ability to translate market trends into actionable packaging procurement strategies
• Advanced negotiation, communication, and relationship management skills
• Strong analytical and problem-solving abilities with attention to detail
• Proficiency in procurement software, ERP systems, and Microsoft Office Suite
• Ability to work collaboratively with cross-functional teams and influence stakeholders
• Project management skills with ability to handle multiple priorities simultaneously

Education

• Bachelor's degree in Supply Chain Management, Business Administration, Packaging Engineering, or related field required
• Professional certifications (CPM, CPSM, or related) preferred

Working Conditions

• Hybrid work arrangement based in Chicago office
• Approximately 15-20% travel required to visit suppliers, manufacturing sites, and industry events

Compensation

• Competitive compensation package including base salary, annual performance bonus, 401(k), insurance, etc.

Our Commitment to Diversity, Equity & Inclusion

At Nonni's Foods, LLC, we believe that diversity drives innovation and strengthens our ability to serve our customers and communities. We are committed to building an inclusive workplace where every employee feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively seek to create a diverse team that reflects the communities we serve and the customers we delight.

We are proud to be an Equal Opportunity Employer and celebrate diversity in all its forms, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, and all other protected characteristics.

We encourage applications from candidates of all backgrounds and are dedicated to fostering a workplace culture of belonging where everyone can thrive.

Nonni's Foods, LLC | A Ferrero Company

Equal Opportunity Employer | Committed to Workforce Diversity

PLEASE NOTE: Before applying for this position, you MUST be available to work anytime in the early morning to late afternoons on weekdays (between 5:00am and 2:00pm) Monday thru Sunday. We are looking for applicants who are great at multi-tasking, who have excellent people skills, and are energized in the early parts of the day to serve our morning guests.

Required

16 years or older

Legally authorized to work in the United States

Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Sunday
• Weekend availability

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability- Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

Guest Focus anticipate and understand guests needs and exceed their expectations.

Passion for Results set compelling targets and deliver on commitments.

Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests needs and exceed their expectations
• Works well in a team environment

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

PLEASE NOTE: Before applying for this position, you MUST be available to work anytime in the early morning to late afternoons on weekdays (between 5:00am and 2:00pm) Monday thru Sunday. We are looking for applicants who are great at multi-tasking, who have excellent people skills, and are energized in the early parts of the day to serve our morning guests.

Required

16 years or older

Legally authorized to work in the United States

Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Sunday
• Weekend availability

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability- Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

Guest Focus anticipate and understand guests needs and exceed their expectations.

Passion for Results set compelling targets and deliver on commitments.

Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests needs and exceed their expectations
• Works well in a team environment

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

PLEASE NOTE: Before applying for this position, you MUST be available to work anytime in the early morning to late afternoons on weekdays (between 5:00am and 2:00pm) Monday thru Sunday. We are looking for applicants who are great at multi-tasking, who have excellent people skills, and are energized in the early parts of the day to serve our morning guests.

Required

16 years or older

Legally authorized to work in the United States

Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Sunday
• Weekend availability

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability- Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

Guest Focus anticipate and understand guests needs and exceed their expectations.

Passion for Results set compelling targets and deliver on commitments.

Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests needs and exceed their expectations
• Works well in a team environment

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

PLEASE NOTE: Before applying for this position, you MUST be available to work anytime in the early morning to late afternoons on weekdays (between 5:00am and 2:00pm) Monday thru Sunday. We are looking for applicants who are great at multi-tasking, who have excellent people skills, and are energized in the early parts of the day to serve our morning guests.

Required

16 years or older

Legally authorized to work in the United States

Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Sunday
• Weekend availability

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability- Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

Guest Focus anticipate and understand guests needs and exceed their expectations.

Passion for Results set compelling targets and deliver on commitments.

Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests needs and exceed their expectations
• Works well in a team environment

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

PLEASE NOTE: Before applying for this position, you MUST be available to work anytime in the early morning to late afternoons on weekdays (between 5:00am and 2:00pm) Monday thru Sunday. We are looking for applicants who are great at multi-tasking, who have excellent people skills, and are energized in the early parts of the day to serve our morning guests.

Required

16 years or older

Legally authorized to work in the United States

Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Sunday
• Weekend availability

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability- Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

Guest Focus anticipate and understand guests needs and exceed their expectations.

Passion for Results set compelling targets and deliver on commitments.

Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests needs and exceed their expectations
• Works well in a team environment

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

PLEASE NOTE: Before applying for this position, you MUST be available to work anytime in the early morning to late afternoons on weekdays (between 5:00am and 2:00pm) Monday thru Sunday. We are looking for applicants who are great at multi-tasking, who have excellent people skills, and are energized in the early parts of the day to serve our morning guests.

Required

16 years or older

Legally authorized to work in the United States

Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Sunday
• Weekend availability

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability- Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

Guest Focus anticipate and understand guests needs and exceed their expectations.

Passion for Results set compelling targets and deliver on commitments.

Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests needs and exceed their expectations
• Works well in a team environment

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

PLEASE NOTE: Before applying for this position, you MUST be available to work anytime in the early morning to late afternoons on weekdays (between 5:00am and 2:00pm) Monday thru Sunday. We are looking for applicants who are great at multi-tasking, who have excellent people skills, and are energized in the early parts of the day to serve our morning guests.

Required

16 years or older

Legally authorized to work in the United States

Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Sunday
• Weekend availability

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability- Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

Guest Focus anticipate and understand guests needs and exceed their expectations.

Passion for Results set compelling targets and deliver on commitments.

Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests needs and exceed their expectations
• Works well in a team environment

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

PLEASE NOTE: Before applying for this position, you MUST be available to work anytime in the early morning to late afternoons on weekdays (between 5:00am and 2:00pm) Monday thru Sunday. We are looking for applicants who are great at multi-tasking, who have excellent people skills, and are energized in the early parts of the day to serve our morning guests.

Required

16 years or older

Legally authorized to work in the United States

Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Sunday
• Weekend availability

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability- Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

Guest Focus anticipate and understand guests needs and exceed their expectations.

Passion for Results set compelling targets and deliver on commitments.

Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests needs and exceed their expectations
• Works well in a team environment

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

PLEASE NOTE: Before applying for this position, you MUST be available to work anytime in the early morning to late afternoons on weekdays (between 5:00am and 2:00pm) Monday thru Sunday. We are looking for applicants who are great at multi-tasking, who have excellent people skills, and are energized in the early parts of the day to serve our morning guests.

Required

16 years or older

Legally authorized to work in the United States

Night shift, Day shift, Weekend availability, 8 hour shift, Holidays, Sunday to Saturday

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Sunday
• Weekend availability

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability- Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Skills

Must be able to fluently speak/read English

Capable of counting money and making change

Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

Guest Focus anticipate and understand guests needs and exceed their expectations.

Passion for Results set compelling targets and deliver on commitments.

Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.

• Provide excellent guest satisfaction, service speed, and product quality
• Previous experience working in a cafe or quick service restaurant preferred
• Show passion about results by setting compelling targets and delivering on commitments
• Meet safety and sanitation standards
• Anticipate and understand guests needs and exceed their expectations
• Works well in a team environment

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.