Shift Keys Borderlands 4 Jobs in Usa

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

Requirements

From your PASSION to ours

Lactalis American Group, part of the Lactalis family of companies, is currently hiring a Production Operator based in Belmont, Wiconsin. Production team members are responsible for working in a variety of cheese making production functions to ensure continuous and efficient line operation. Candidates must be able to work over 40 hours per week (weekends are required). This job is physical and fast-paced.

From your EXPERTISE to ours

Key responsibilities for this position include:

* Meet efficiency budget levels with maintaining a high quality product

* Must remove and load trays/molds

* Stage bascular with appropriate cookie sheets

* Complete repetition task, ensuring the even spread of curd into appropriate mold

* Pull cheese on to draining room tables from chariot

* Ensure all whey pipes are properly hooked up

* Turn cheese in draining rooms

* Run machines (ex: stacker(s), unmolder, rack washer)

* Place racks on unmolding conveyor

* Weigh cheese

* Complete paperwork as assigned, accurately and legible

* Maintain open line of communication with all line workers and room supervisor

* Perform sanitation duties as assigned

* Keep work area clean and organized

* Report production problems and/or concerns to the on duty supervisor

* Attend departmental meetings and training as assigned by the supervisor and/or manager

* Apply the safety rules and ensure they are implemented and followed

* Apply the Good Manufacturing Practices Standard

* Perform other work duties as assigned

Candidate must have the following attributes/skills; strong attention to detail and accuracy, personal qualities of tact and dependability, possess good manual dexterity, able to push/pull/lift and carry at least 30 pounds continuously and 50 pounds occasionally, be able to stand for entire shift, be able to perform repetitive movements (e.g. twisting, gripping, lifting, bending, reaching).

From your STORY to ours

Education:

* High School Diploma/General Education Degree (GED) is preferred

Experience:

* Previous employment in a food industry setting is preferred

* Stable and dependable work history is required

Knowledge of:

* Basic mathematical skills are required (must be able to calculate averages)

Skills/Abilities:

* Strong attention to detail and accuracy* Manual dexterity

* Vision abilities (close, distance color and ability to focus)

* Push/pull/lift and carry at least 30 pounds continuously and 50 pounds occasionally,

* Stand for entire shift* Perform repetitive movements (e.g. twisting, gripping, lifting, bending, reaching)

The ideal candidate will be proactive and dynamic, flexible and receptive to new ideas, down to earth and pragmatic, analytical and attentive to detail. He or she will also be capable of working independently in adherence to regulations, of managing stress and remaining calm under pressure, and be able to demonstrate an inquiring mind and well-developed observational skills. Will demonstrate a sense of responsibility and high professional standards, honesty and integrity, and objectivity.

Pay: $23.15/hour or more, dependent upon skills and experience. Weekend pay: 20% (+$4.63/hr). Lactalis offers very competitive pay, benefits and paid time off.

Hours: 6:00 AM to 2:15 PM.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

Job Overview:
The Sanctuary of Holy Cross, a respected long-term care facility in South Bend, is seeking an experienced MDS (Minimum Data Set) Nurse Coordinator. This position is responsible for coordinating and overseeing the MDS process to ensure timely and accurate completion for each resident in accordance with state and federal regulations. The MDS Nurse Coordinator plays a critical role in assessing the clinical condition of residents, ensuring proper care planning, and maximizing Medicare and Medicaid reimbursement.

Key Responsibilities:

• Coordinate the assessment and data collection process for the MDS, ensuring compliance with federal and state regulations.
• Conduct regular resident assessments, collaborate with interdisciplinary teams, and complete MDS forms within required timelines.
• Monitor and ensure accurate coding of MDS items to reflect residents' conditions.
• Participate in care planning meetings, providing recommendations based on MDS data to enhance resident care and treatment plans.
• Oversee the submission of MDS assessments to the appropriate databases (i.e., the RAI and QIES systems).
• Ensure that MDS assessments are completed in a timely manner, and provide staff training when necessary.
• Stay up to date with regulatory changes and guidelines related to MDS processes.
• Work closely with the Director of Nursing and other department heads to optimize facility reimbursement.
• Conduct audits and reviews to ensure ongoing compliance with MDS protocols and documentation standards.
• Serve as a clinical resource for staff and a liaison to residents and families as needed.

Qualifications:

• Active and valid Registered Nurse (RN) license in the state of Indiana.
• Minimum of 2 years of experience working as an MDS Coordinator in a skilled nursing facility or similar setting.
• Strong understanding of the RAI (Resident Assessment Instrument) process and care planning.
• Knowledge of Medicare, Medicaid, and reimbursement procedures related to MDS.
• Excellent organizational, communication, and leadership skills.
• Proficiency with MDS software systems and electronic health records (EHR).
• Ability to collaborate effectively with interdisciplinary teams and provide guidance to nursing staff.
• Detail-oriented and capable of managing multiple assessments and deadlines.

What Perks and Benefits Can You Look Forward to?

• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 in tuition reimbursement annually!
• Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
• Day 1 Benefits - Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network.
• Daily-pay options
• Fast response interview times and job offers!
• Supportive and collaborative work environment.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Are you a dedicated RN passionate about delivering high-quality diagnostic care? As a Stress Lab Nurse at MercyOne, you'll be the primary nurse supporting stress testing procedures and play a key role in a variety of diagnostic services. Your responsibilities will include performing EKGs, placing Holter monitors, assisting with echocardiograms, conducting pulmonary function tests, and supporting neurodiagnostic testing such as EEGs. You'll collaborate closely with physicians, patients, and the care team to ensure accurate results and compassionate care. At MercyOne, we are committed to excellence, guided by our mission, vision, and values. If you're ready to make a meaningful impact, apply today!

Schedule:

• Full Time, 40 Hours Per Week

• No Call!

• Every 5th weekend rotation (6 am - 2:30 pm)

• Rotating Holidays

• Variable schedule, either 6:00 am to 2:30 pm or 8:00 am - 4:30 pm (varies week to week)

Education:

• Associate degree in nursing required, BSN preferred.

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: 

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center 

• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation 

• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation 

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. 

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Location: Walton, KY

Job Summary

The Inventory & Operations Supervisor is responsible for leading evening warehouse operations with primary accountability for inventory movement, slotting, and organization during the transition into a new facility, while also ensuring efficient ecommerce and wholesale order fulfillment across all channels.

This role plays a critical part in establishing accurate inventory locations, maintaining system integrity, and supporting the operational ramp-up of the facility. The supervisor will oversee the movement and consolidation of inventory, coordinate labor across inbound and outbound workflows, and ensure that nightly fulfillment operations meet productivity, accuracy, and service level expectations.

The supervisor leads warehouse associates, monitors operational KPIs, and drives disciplined processes that support inventory accuracy, operational stability, and scalable omnichannel operations.

Key Responsibilities

Inventory Movement & Facility Organization

Lead nightly inventory movement activities supporting the transition and organization of the new warehouse facility

Coordinate product relocation, consolidation, and slotting into new rack locations

Ensure accurate location assignments and inventory transactions within the WMS/ERP system

Oversee pallet movements, inventory transfers, and rack placement to support efficient warehouse flow

Partner with receiving and operations teams to stage and integrate inbound inventory into the facility

Identify and resolve location conflicts, discrepancies, or system variances during inventory movement

Operational Leadership

Supervise and lead warehouse associates across inventory movement, picking, packing, and shipping activities

Set nightly operational priorities and allocate labor based on inventory projects and order fulfillment demand

Monitor team productivity, quality, and safety across all warehouse functions

Provide coaching, training, and performance feedback to team members

Enforce safety standards and operational procedures across the shift

Inventory Management & Control

Maintain inventory accuracy during facility setup and operational execution

Oversee location audits, inventory verification, and cycle count activities

Investigate and resolve inventory discrepancies, shortages, and system variances

Ensure proper product storage, labeling, and material handling procedures

Support the development of sustainable inventory control processes for long-term operations

Omnichannel Fulfillment Oversight

Oversee nightly fulfillment operations for ecommerce and wholesale orders

Ensure orders are picked, packed, and staged accurately and efficiently

Maintain compliance with retailer routing guides, labeling requirements, and shipping standards

Monitor pick accuracy, packing standards, and outbound quality control

Ensure shipments meet service level expectations and operational deadlines

Reporting & Continuous Improvement

Track and report operational KPIs including:

Inventory accuracy

Order accuracy

On-time shipment performance

Productivity per labor hour

Inventory adjustments and shrink

Identify operational inefficiencies and implement process improvements

Support cost control through effective labor planning and workflow optimization

Qualifications

High school diploma or GED required; associate or bachelor’s degree preferred

3–5 years of warehouse experience, with at least 1–2 years in a supervisory or lead role

Experience supporting ecommerce and/or wholesale fulfillment operations

Strong understanding of warehouse inventory flow, slotting, and material movement

Experience working with WMS/ERP systems and Microsoft Excel

Demonstrated ability to lead teams in a fast-paced operational environment

Strong problem-solving, organizational, and communication skills

Physical Requirements

Ability to stand, walk, bend, and lift up to 50 lbs as needed

Ability to operate warehouse equipment (forklift, pallet jack, or cherry picker preferred)

Ability to work in a fast-paced warehouse environment

Work Schedule

PM Shift: 4:00 PM – 12:30 AM

Full-time; schedule may include weekends or overtime based on operational needs

Preferred Skills

Experience supporting warehouse startups, expansions, or facility transitions

Experience managing inventory relocation or slotting projects

Experience in multi-channel fulfillment (ecommerce + retail/wholesale)

Experience managing cycle count programs

Forklift or cherry picker certification

Experience working with retailer compliance requirements (routing guides, labeling, ASN, etc.)

A leading food service equipment manufacturer is seeking a 2nd Shift Production Manager to lead and optimize 2nd shift production operations. The ideal candidate is a hands-on manufacturing leader with strong supervisory experience and deep knowledge of shop-floor processes. Working collaboratively, the new leader will deliver production targets by managing personnel, improving processes, and maintaining safety and quality standards while ensuring operational continuity across shifts.

• Salary + Additional Benefits:$85,000-$100,000 + Performance Bonus
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Holiday Pay
• PTO
• Sick Time

Location: Garland, TX 75041

Type of Position: Direct Hire

Hours: Mon-Thurs 3:00 PM – 2:00 AM

Responsibilities:

• Supervise all shop floor manufacturing operations for building stainless steel equipment.
• Manage key performance indicators (KPIs) such as production volume, quality, cost, and safety.
• Meet all established production schedules and maintain supervision of all production personnel activities.
• Maintain clear and detailed communication with the 1 st Shift Manager and Director of Manufacturing to ensure seamless operational transitions between shifts.
• Collaborate with the Director of Manufacturing on employee issues and concerns.
• Train, evaluate, develop, discipline, and communicate continuously with shop workers.
• Manage material shortages, ensure appropriate raw material inventory levels are maintained, and confirm all production paperwork is completed on time and accurately.
• Foster a safe work environment by promoting, supporting, and enforcing safe work practices.
• Address facilities and maintenance issues for all shop equipment.
• Lead and/or participate in department improvement initiatives.
• Maintain shop schedules, track labor hours, and manage procurement needs.
• Communicate through Director of Manufacturing all engineering changes required / corrections needed.

Requirements:

• Five (5) or more years of experience supervising and leading a team of 20 - 40 employees in a manufacturing environment
• Prior hands-on experience fabricating and building sheet metal assemblies is essential
• Strong leadership and supervisory skills, with the ability to plan, lay out, fabricate, and assemble sheet metal assemblies using personnel, hand tools, power tools, and machines
• Ability to read and interpret blueprints, sketches, and product specifications to determine the sequence and methods of fabrication and assembly
• A solid understanding of material gauges and sheet metal types (e.g., galvanized, stainless steel, aluminum, plastic, and glass) according to product specifications
• A complete understanding of CNC fabricating machines such as lasers, brake presses, tubing cutter, specialty saws and routers
• Skillful in problem-solving part inconsistencies by inspecting components and assemblies using drawings and measuring tools
• Computer proficiency is required, as this role entails daily use of programs including MRP, Excel and Google Docs
• Complete knowledge of manufacturing processes and requirements, with a clear ability to evaluate each function
• Bilingual (English/Spanish) speaking is a plus

Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, you will typically be contacted within one week of submitting your application.

At RaceTrac, our Shift Managers set the tone for success - leading by example, empowering team members, and making every guest feel welcome. If you’re a hands-on leader who thrives in a fast-paced, team-oriented environment, this is your chance to step up and make an immediate impact. You’ll play a critical role in supporting store operations, driving performance, and developing future leaders - one shift at a time.

What’s In It for You?

• Competitive pay and shift-based incentives
• Career growth opportunities - many of our General and Co-Managers started as Shift Managers!
• Leadership development and hands-on training to sharpen your skills
• Flexible scheduling to support work-life balance
• A fast-paced, people-first environment where your leadership matters
• Complete benefits package - including medical, dental, vision, 401(K), paid time off (PTO), and more!

What You’ll Do

Lead a Winning Team on Your Shift

• Set the tone with a cheerful, can-do attitude that motivates your team
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling
• Coach team members in real-time, offering guidance and support during every shift
• Address guest concerns with empathy and professionalism, escalating when necessary

Drive Operational Excellence

• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards
• Ensure proper execution of inventory, vendor check-in, and promotional communication
• Oversee key store processes including write-offs, cash wrap, and compliance documentation
• Lead shift change communication and ensure team alignment throughout the day

Model Communication & Accountability

• Effectively relay important updates from the leadership team to shift associates
• Monitor task completion and provide immediate feedback to drive results
• Support a team culture rooted in accountability, respect, and teamwork
• Proactively step in during busy times or challenges—showing your team what great leadership looks like

What We’re Looking For

• 2–3 years of work experience (retail, restaurant, or food service preferred)
• 1+ years of leadership or supervisory experience (preferred)
• Comfort in fast-paced, high-volume, guest-focused environments
• Ability to follow through on tasks and coach others to do the same
• Strong communication and team building skills

Must Haves for this Role

• High School Diploma or GED (in progress or completed)
• Ability to lift up to 50 lbs. and perform physical tasks without frequent breaks
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.)

Fueled by Growth, Driven by You

At RaceTrac, our people make the difference. Whether you’re working in a store, at our corporate office, or on the road, you’ll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there’s always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.

To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages.

All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Warehouse Supervisor – 2nd Shift (3pm–11pm or later as needed)

Coppell, TX

$62K-$64K

About the Opportunity

Blue Harlan is the recruitment team and proud to partner with a long-standing and reliable distribution company in Coppell, TX, to hire an experienced Warehouse Supervisor for the 2nd shift.

This position plays a key role in ensuring that customer orders go out accurately and on time each evening. You’ll lead a dedicated crew of warehouse associates and packers, oversee shipping operations, and manage the company’s local delivery fleet.

If you thrive in a hands-on leadership role where teamwork, efficiency, and safety matter every day—this is an excellent fit.

What You’ll Do

• Lead and motivate the 2nd-shift warehouse team to complete daily order fulfillment and shipping goals.
• Oversee fleet operations, coordinating with drivers and ensuring timely local deliveries.
• Assign and monitor work related to inbound receiving, order picking, packing, and outbound shipping.
• Enforce and promote company safety programs to maintain a safe, compliant work environment.
• Manage warehouse organization, damaged goods reclamation, and inventory accuracy.
• Coordinate with purchasing, sales, and operations to ensure smooth order flow and product availability.
• Track performance metrics, review shift checklists, and provide end-of-shift reporting.
• Train, coach, and evaluate employees to drive continuous improvement and accountability.

What You Bring

• 3+ years of warehouse supervision or team leadership experience in distribution, wholesale, or manufacturing.
• Strong understanding of shipping/receiving, inventory management, and workflow coordination.
• Experience managing drivers or a small fleet preferred.
• Proficiency with warehouse management systems (PKMS experience a plus) and basic computer skills.
• Associate’s degree or equivalent experience (Bachelor’s degree preferred).
• A proactive, organized leader who thrives in a fast-paced environment.

Why You’ll Love It Here

• Work with a stable, reputable company that values long-term employees and safe, efficient operations.
• Direct impact on daily success—your leadership keeps products moving and customers happy.
• Competitive compensation and benefits.

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.

ROLE PURPOSE/ POSITION SUMMARY:

Manages activities of all production personnel across an entire shift within a manufacturing facility. Monitors activities to maximize productivity, minimize cost, and maintain quality in all facets of the facility operations. Ensures associates comply with company policies, procedures, and guidelines to maintain safe, efficient operations within a positive working environment. Performs shift administrative tasks, including metric reporting and personnel actions.

KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIES:

• Manage SQF, Food Safety, Food Quality, Sanitation, 6S and customer standards
• Provides daily direction to Supervisors and hourly associates to meet designated productivity metrics, including labor costs/utilization, operational efficiency, scrap loss rates, and other measures to optimize profitability and meet demand. Develops and implements action plans to address production performance concerns or improve operations
• Coordinates production/facility activities with Shift Managers as appropriate
• Ensures administrative activities for the shift are being completed timely and accurately. These include but are not limited to payroll, performance reviews, standard and ad hoc production reporting, disciplinary actions, etc.
• Ensures announcements, safety topics, policies, procedures, and expectations are communicated to the staff and executed where appropriate
• Create and/or assists in the development and execution of plant budgets, goals, standards, EOS action items and career development plans
• Understand job standards and/or machine operation for each function
• Follow up on associate orientation, on-boarding, training, new hire performance reviews, and/or development as appropriate
• Ensures associates have appropriate tools to perform assigned duties and that tools/equipment are routinely inspected and maintained
• Performs other duties as assigned

PEOPLE MANAGEMENT RESPONSIBILITIES:

• Recruitment and Selection: determine labor needs; understand and use the Company’s interviewing process and tools; participate in the on boarding process (Passport orientation, etc.)
• Managing & Rewarding Performance: set clear performance expectations (Passport, Performance Management Process); provide regular feedback; resolve team conflicts; encourage a positive and safe environment; use coaching and corrective action for underperformance; understand and use voluntary/involuntary termination processes
• Training & Development: understand and coach others on processes, tools and standards (SOP’s); ensure training requirements are met; identify and address skill gaps; discuss career interests and developmental plans/next steps. Create appropriate action plans for individual development
• Communication & Engagement: communicate site, company, and other pertinent information to team (pre-shift, one on one, etc.); share customer and MSI Express Inc information on regular basis

QUALIFICATIONS/ CAPABILITY PROFILE:

Minimum Education

• High school diploma and/or GED- Essential
• Bachelor’s degree in related field- Desirable

Minimum Experience

• Three to five (3-5) years of experience in a manufacturing environment, with particular preference for food manufacturing and/or packaging experience- Essential
• Some experience interacting with the company customers- Desirable
• One to three (1-3) years of experience in a lead or supervisory role- Essential

Minimum Knowledge/ Skills/ Abilities

• Strong leadership skills- Essential
• Decision making skills- Essential
• Ability to analyze and/or solve problems- Essential
• Strong verbal, written, and interpersonal communication skills- Essential
• Ability to plan work schedules- Essential
• Working knowledge of food manufacturing processes, good manufacturing practices (GMPs) and related concepts- Essential

Apply today and join our rapidly growing team!

- Inc. 5000 #124 fastest growing company in the Midwest. (2025)

- Inc. 5000 #10 fastest growing company in the Midwest. (2022)

- Inc. 5000 #165 fastest growing company in the Midwest. (2021)

- Inc. 5000 #1,085 fastest growing company in the USA. (2023)

- Inc. 5000 #622 fastest growing company in the USA. (2022)

- Inc. 5000 #479 fastest growing company in the USA. (2021)

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

• Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
• Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
• Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
• Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
• Complete Omni-Channel orders daily.
• Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
• Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
• Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
• Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
• Supervise and delegate tasks to Sales Associates in the absence of management.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Follow all opening and closing procedures.
• Observe associate performance and provide timely and appropriate feedback to the store management.

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

• Exceptional guest service skills.
• Provide genuine and friendly assistance to every guest during each visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Work in a fast-paced, rapidly changing environment.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
• Operate the POS computer system and properly complete the required paperwork.
• Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
• Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
• Problem-solving skills and judgment abilities.
• Follow instructions furnished in written, oral, or diagram form.
• Deliver bank deposits following loss prevention safety guidelines.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
• Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Shift Leaders are the decision makers who impact store operations and how the shift runs. Ensuring that every customer is receiving that C.A.R.E. (\"Customers Are Really Everything\") level of service. Shift Leaders focus on the key elements of the Dunkin' Donuts operational drivers, which include:

• Fast, friendly, and energetic service
• Quality control of our great products, including our own \"Americas Best Coffee,\" which is brewed fresh every 18 minutes!
• Crew deployment, drive thru performance, goal setting, communicating results, and red book execution
• Being a team player who can jump in wherever needed

Goals and Objectives:

To develop your management skills by supporting and being an integral part of a great store Team. Help support the General Manager by leading the Team and nurturing their talents. Exceed our loyal customers expectations.

If you are ready to build your leadership skills, while making an impact on customers, then we want to talk to you about our opportunities! In the Shift Leader position, we look for driven individuals who are ready to lead a Team and showcase the best of Dunkin'! Our Shift Leaders are our next Managers. We value growth from withinif that is what you are looking for then this is the career for you!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Benefits Include:

• Competitive Weekly Pay
• Paid Time Off
• Employee Meals
• Medical and Dental Insurance with Company Contribution (full time employees)
• Colonial Accident, Short Term Disability and Life Insurance Available

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.