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Build a Career That Matters with One of the World's Most Respected Employers!
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KEY EXPECTED ACHIEVEMENTS
- In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
- Dismount, mount tires, and service the customer product as specified by the customer order.
- Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
- Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
- Job requires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.
Ready to Shape the Future of Innovation?
Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.
The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.
Why Michelin?
- Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
- Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Business Resource Groups and Inclusion Councils.
- Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
- Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .
This position is not available for immigration sponsorship.
We build the future with people like you. Begin your career with Michelin today!
The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and Level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, orthopedics, retail pharmacies, palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.
In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times – the nation’s most prestigious award for nursing excellence.
Title: Registered Nurse
Dept: Float Pool
Schedule: Nights, 3-12hr shifts per week
Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque
The Mercy registered nurse must hold an active license to practice nursing in the state of Iowa. A baccalaureate degree in nursing and certification by a nationally recognized nursing organization is preferred and strongly encouraged. An applicant must have a minimum of an associate’s degree in nursing. The registered nurse continuously seeks opportunities to enhance his or her own professional nursing practice. Membership in an appropriate professional nursing organization is recommended.
Mercy Medical Center promotes excellence in nursing practice and a thriving professional practice environment, as evidenced by our designation as a Magnet Hospital. Consistent with the American Nurses Association’s Nursing Social Policy Statement (2010), we support the definition of professional nursing and the essential features of contemporary nursing practice including:
Provision of a caring relationship that facilitates health and healing
Attention to the range of human experiences and responses to health, disease, and illness within the physical and social environments
Integration of objective data with knowledge gained from an appreciation of the patient’s or group’s subjective experience
Application of scientific knowledge to the processes of diagnosis and treatment through the use of judgment and critical thinking
Advancement of professional nursing knowledge through scholarly inquiry
Influence of social and public policy to promote social justice
MINIMUM QUALIFICATIONS
Bachelor of Science in Nursing (BSN) preferred.
Must be a registered nurse and must hold an active license to practice nursing in the State of Iowa.
Certification by a nationally recognized nursing organization is preferred and strongly encouraged.
The registered nurse continuously seeks opportunities to enhance his or her own professional nursing practice. Membership in an appropriate professional nursing organization is recommended.
Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
Basic Life Support Certification (BLS) will be required within 30 days of hire and every 2 years thereafter.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.
At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.
MercyOne Dubuque Medical Center is a 25-bed critical access hospital, which provides a vital lifesaving link to rural communities in Clayton County and surrounding areas through ambulance and emergency services. MercyOne is committed to providing quality, personalized and safe health care close to home.
The emergency department is staffed 24 hours a day, seven days a week with board certified physicians and advanced level practitioners who are well-trained to treat emergency needs. MercyOne Dubuque Medical Center is certified as a Level IV Trauma Center by the Iowa Department of Public Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Build a Career That Matters with One of the World's Most Respected Employers!
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Forklift Tire Service Technician- - - - - - - - - - - -
The opportunityMichelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. Together with our numerous partners worldwide, we offer customized services to meet the maintenance requirements of forklift fleets, ensuring safe operations and maximized uptime.
Let us invest in your success as you invest in ours.
Mechanical experience is preferred, but expertise isn't required. We will provide training for any skills required.
Must be 21 years or older.
Hourly wage with excellent benefits like 401(k) matching, paid time off, dental, health and life insurance! Incentive bonus opportunities.
This position is for day shift (start times may vary), 8-hour shifts with overtime available after 40 hours.
As a Forklift Tire Technician, you will give input for customer service and operational improvement. You will continuously improve the knowledge of our products and services and assume full ownership of the position function, with understanding of the role in relation to the success of the Service Center.
Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process. Must be able to pass background check at an appropriate stage consistent with state law as a condition of an offer of employment.
What you'll do- In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
- Dismount, mount tires, and service the customer product as specified by the customer order.
- Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
- Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
- Job requires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.
- A "high school diploma" or equivalent experience.
- A valid driver's license.
- A dedication to prioritize personal safety and the safety of others.
- Punctuality and effective time management skills.
- A strong attention to detail, initiative, and critical thinking.
- Ability to work independently.
- Ability to lift up to 75 pounds required, with lift-assist available IE; forklift, Lift table, Lift Gate etc.
- Effective communication with customers on a professional level.
- Knowledge of MS Office Suite (Word, Excel, etc.) software applications and ERP system are a plus, but not required.
- In a Tobacco-free environment, including alternatives (vaping).
- In a service vehicle exposed to various noises and hot/cold conditions at customer locations (indoor/outdoor).
- In an industrial environment
Competencies Target
- Attention to Detail 3
- Customer Service Relationship 2
- Decision Making 1
- Teamwork & Collaboration 1
- Product Knowledge 2
- Networking 1
- Comply with Applicable Safety & Environment requirements 1
MISSION :
To ensure maintenance of motorized vehicle, forklifts, equipment and accessories of lifting and handling, and eventually technical coordination
Ready to Shape the Future of Innovation?
Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.
The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.
Why Michelin?
Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.
Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .
This position is not available for immigration sponsorship.
We build the future with people like you. Begin your career with Michelin today!
Build a Career That Matters with One of the World's Most Respected Employers!
- - - - - - - - - - - -
Forklift Tire Service Technician- - - - - - - - - - - -
The opportunityMichelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. Together with our numerous partners worldwide, we offer customized services to meet the maintenance requirements of forklift fleets, ensuring safe operations and maximized uptime.
Let us invest in your success as you invest in ours.
Mechanical experience is preferred, but expertise isn't required. We will provide training for any skills required.
Must be 21 years or older.
Hourly wage with excellent benefits like 401(k) matching, paid time off, dental, health and life insurance! Incentive bonus opportunities.
This position is for day shift (start times may vary), 8-hour shifts with overtime available after 40 hours.
As a Forklift Tire Technician, you will give input for customer service and operational improvement. You will continuously improve the knowledge of our products and services and assume full ownership of the position function, with understanding of the role in relation to the success of the Service Center.
Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process. Must be able to pass background check at an appropriate stage consistent with state law as a condition of an offer of employment.
What you'll do- In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
- Dismount, mount tires, and service the customer product as specified by the customer order.
- Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
- Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
- Job requires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.
- A "high school diploma" or equivalent experience.
- A valid driver's license.
- A dedication to prioritize personal safety and the safety of others.
- Punctuality and effective time management skills.
- A strong attention to detail, initiative, and critical thinking.
- Ability to work independently.
- Ability to lift up to 75 pounds required, with lift-assist available IE; forklift, Lift table, Lift Gate etc.
- Effective communication with customers on a professional level.
- Knowledge of MS Office Suite (Word, Excel, etc.) software applications and ERP system are a plus, but not required.
- In a Tobacco-free environment, including alternatives (vaping).
- In a service vehicle exposed to various noises and hot/cold conditions at customer locations (indoor/outdoor).
- In an industrial environment
Competencies Target
- Attention to Detail 3
- Customer Service Relationship 2
- Decision Making 1
- Teamwork & Collaboration 1
- Product Knowledge 2
- Networking 1
- Comply with Applicable Safety & Environment requirements 1
Ready to Shape the Future of Innovation?
Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.
The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.
Why Michelin?
Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.
Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .
This position is not available for immigration sponsorship.
We build the future with people like you. Begin your career with Michelin today!
Build a Career That Matters with One of the World's Most Respected Employers!
- - - - - - - - - - - -
Forklift Tire Service Technician- - - - - - - - - - - -
The opportunityMichelin North America, Inc. is hiring a Forklift Tire Technician for Solideal Onsite Service. Together with our numerous partners worldwide, we offer customized services to meet the maintenance requirements of forklift fleets, ensuring safe operations and maximized uptime.
Let us invest in your success as you invest in ours.
Mechanical experience is preferred, but expertise isn't required. We will provide training for any skills required.
Must be 21 years or older.
Hourly wage with excellent benefits like 401(k) matching, paid time off, dental, health and life insurance! Incentive bonus opportunities.
This position is for day shift (start times may vary), 8-hour shifts with overtime available after 40 hours.
As a Forklift Tire Technician, you will give input for customer service and operational improvement. You will continuously improve the knowledge of our products and services and assume full ownership of the position function, with understanding of the role in relation to the success of the Service Center.
Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process. Must be able to pass background check at an appropriate stage consistent with state law as a condition of an offer of employment.
What you'll do- In-house and onsite installation of forklift and other material handling tires using a hydraulic tire press.
- Dismount, mount tires, and service the customer product as specified by the customer order.
- Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
- Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
- Job requires regular bending, crouching, squatting, and reaching movements, and standing for prolonged periods.
- A "high school diploma" or equivalent experience.
- A valid driver's license.
- A dedication to prioritize personal safety and the safety of others.
- Punctuality and effective time management skills.
- A strong attention to detail, initiative, and critical thinking.
- Ability to work independently.
- Ability to lift up to 75 pounds required, with lift-assist available IE; forklift, Lift table, Lift Gate etc.
- Effective communication with customers on a professional level.
- Knowledge of MS Office Suite (Word, Excel, etc.) software applications and ERP system are a plus, but not required.
- In a Tobacco-free environment, including alternatives (vaping).
- In a service vehicle exposed to various noises and hot/cold conditions at customer locations (indoor/outdoor).
- In an industrial environment
Competencies Target
- Attention to Detail 3
- Customer Service Relationship 2
- Decision Making 1
- Teamwork & Collaboration 1
- Product Knowledge 2
- Networking 1
- Comply with Applicable Safety & Environment requirements 1
MISSION :
To ensure maintenance of motorized vehicle, forklifts, equipment and accessories of lifting and handling, and eventually technical coordination
Ready to Shape the Future of Innovation?
Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.
The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.
Why Michelin?
Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.
Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .
This position is not available for immigration sponsorship.
We build the future with people like you. Begin your career with Michelin today!
The Home Health Account Executive is responsible for successfully marketing to doctors’ offices, hospitals, nursing facilities, ALF’s (Assisted Living Facilities) and various communities and organizations to achieve the Company’s financial and market share goals. Identify and educate potential customers and referral sources about healthcare services provided by the Company. Establish trusted relationships with referral sources and in-house staff. Continually prospect for new account, as well as maintain current accounts, and comply with all sales related policies and procedures.
** Monthly, uncapped commission plan **
***$5,000 Sign-on Bonus***
Territory: Waupaca, Stevens Point, Wisconsin Rapids, Greenbay, Appleton, Oshkosh, Wautoma and Red Granite.
Essential Job Functions:
- You will be visible in the community by educating and presenting to referral sources such as skilled nursing facilities, assisted living facilities and physician/doctors’ offices.
- Conduct in-services, presentations, educational luncheons, host and attend relevant events by introducing our home health care services to physicians, patients, their families, facility staff and other referral sources.
- This is a role where you will have autonomy, flexibility and setting your own schedule. We would expect you to spend most of your time in the field as this is not a “behind the desk” role.
- Promote professional relationships with physicians, health facilities, and any other customers in order to improve the agency’s position in the community.
- Regularly consults with the Administrator on all aspects of marketing/sales activities.
- Responsible for developing, implementing and evaluating all marketing/sales activities for company services.
- Interacts with Directors and Supervisors regarding maintenance of accounts.
- Establish and maintain strong relationships with referral sources through ongoing assessment.
- Coordinate and complete on-site discharge planning when needed.
- Design a regular schedule of visits to all referral sources in geographically defined market area.
- Responsible for developing sales strategy.
- Participates in in-service programs
- Participates in the HHA’s QAPI program.
- Maintains consistent attendance.
- Submits all credentials in a timely manner.
Aveanna Healthcare Offers:
- 401(k) with match
- Health, Dental and Vision Benefits for employees at 30+ hours
- Tuition Discounts and Reimbursement
- PTO, Sick Time, and Paid Holidays
Requirements:
- At least 2 years healthcare, home health, hospice Sales experience (plus for Home Health experience)
- Licensed Clinical experience is preferred
- Established community relationships/connections/referrals (contacts/referrals)
- Excellent People and Relationship Skills (referral sources, patients, family members, general public)
- Strong ability to present and effectively communicate (verbally and in writing)
- Ability to work well independently as well as in groups.
- Enthusiastic, highly motivated personality, self-starter, genuine, empathetic, problem solving skills
- Knowledgeable regarding standards of practice for all services offered
- Valid and current driver's license and evidence of automobile insurance.
- Ability to travel to multiple job sites and attend required meetings
- Strong critical thinking and strategic sales skills
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Notice for Job Applicants Residing in California
Notice for Job Applicants Residing in Florida
#2611 Business Development Manager
Our client is a global pharmaceutical contract development and manufacturing service provider. Offering services from discovery to commercialization for both drug substances and drug products.
The Business Development Manager is to identify and secure new accounts(pharma/biotech/med device) for the company. Additionally, the person in this role will leverage existing customer relationships to penetrate customer locations that are not currently doing business with. This position will report to the General Manager.
Responsibilities:
- Pursue business opportunities for the services offered via prospecting, building strong client relationships, forging new business partnerships, nurturing and qualifying leads, and maintaining high visibility within networking and trade organizations within the defined territory.
- Identify industry and customer needs and actively provide solutions that will generate value for the customer.
- Represent company at events to generate leads and gather market intelligence.
- Remain integral to the ongoing relationships between groups internal to the external customer.
- Lead the initiative to introduce new projects and business opportunities pursuant to overall business strategy both at existing and new accounts.
- Collaborate with Marketing for effective lead generation to support Sales targets.
- Promptly and completely capture information associated with leads and opportunities in .
- Assist new customers and prospects using scripts to ask relevant questions, capturing the responses in , for accurate and timely quote generation and a seamless handoff to Operations
- Continuously develop expertise regarding the site’s services and industry trends.
Qualifications:
- Minimum of a bachelor’s degree in physical or life sciences is required.
- A minimum of 3 years’ experience in business development, with proven track record in selling microbiological, environmental monitoring and analytical services.
Company Description
Spring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders.
Role and Responsibilities
- Greet members and guests warmly, checking them in and making them feel welcome
- Assist members with requests, problems, concerns, complaints and/or incidents/accidents brought to the Member Services desk in an attentive, courteous, respectful, helpful and efficient manner and/or escalates to management
- Manage Member Services mailbox: respond to member questions and/or concerns where applicable and/or redirecting emails; manage phone calls from guests, post mail and packages for members and staff, etc.
- Ensure that member spaces and lobby areas are orderly and welcoming
- Positive influence for productivity and assisting fellow teammates with incoming inquiries by providing solutions and resources to support their overall success
- Maintenance of Spring Place member database (NEXUDUS profiles)
- Properly maintains the daily log, by tracking completed tasks, issued keys, issued lockers and reviewing the communications log on a routine basis
- Accommodates member and guest’s needs by scheduling, confirming and changing reservations for conference accurately and timely; enforces cancellation policies and follows up on collections.
- Ensures that all conference rooms are kept in accordance with standard operating procedures and health and safety guidelines.
- Provides current and detailed information about all services and products offered by Spring Place; maximizes revenue by promoting services, solicits member and guests feedback.
- Assist with various projects and related duties as assigned
Qualifications/ Skills
- 2+ years’ relative experience in customer service
- A passionate team player with excellent drive, confidence and interpersonal skills.
- Experience with dealing with celebrities and high-profile events is useful.
- Ability to work effectively under time constraints and deadlines
- Enthusiastic, highly motivated and a proactive team player
- Ability to multitask, prioritize and manage time efficiently
- Excellent verbal and written communication skills
- Must be able to work in a fast-paced environment
- Flexible schedule including morning, afternoon, evening, weekends and holidays (if needed)
- Reliable, representative, positive and enthusiastic
Please note this job description is intended to convey information essential to understanding the scope of the job and the general nature, level, and expectation of the work to be performed. It is not designed to cover a complete list of qualifications, skills, efforts, duties, responsibilities, or activities associated with this position, as they may change at any time, with or without notice.
Description: This is an on-site position located in Johnston, Iowa.
The Customer Service Representative works under close supervision to provide customer service to our members for our health, dental, and vision plans by performing the following duties.
Receives telephone inquiries regarding various aspects of the group health, dental, and vision program such as claims, eligibility, and coverage questions.
Educate members on plan benefits, coverage limitations, and coinsurance/deductibles/out-of-pocket maximums using plain, clear language.
Protect member privacy and comply with HIPAA and company policies to verify caller and ensure proper documentation is on file before releasing protected health information Maintain accurate record keeping for member providing summary of call, listing any actionable items, creating follow-up tasks when necessary, and indicating resolution of call.
Navigate multiple systems while assisting members to search for information in knowledge base system, claims payor systems, and benefits administration system.
Conducts research and resolves issues for customer inquiries in a timely manner.
Responsible for prepping documents for scanning purposes and handling outgoing mail.
Provides additional administrative support for the department.
Other testing, projects and duties as assigned related to the job.
Requirements: Required Education: High school diploma or general education degree (GED) Required Work Experience: One to two years of related experience and/or training, or equivalent combination of education and experience.
Technology Skills: Ability to operate PC, Copy machine, scanner, fax machine and telephone.
Proficient with Microsoft Office Required skills or traits for the position: Strong customer service skills including active listening, empathy, attention to detail, and problem solving.
Ability to organize and prioritize tasks and work assignments; ability to complete multiple tasks simultaneously with accuracy and quality.
Excellent written and oral communication skills.
Specialized Certifications: Must be willing to obtain Iowa Accident Health and Life insurance license within the first year of employment .
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