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YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.
As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you'll find anywhere. If this appeals to you, please read on!
Job Title: VP of Service
Location: Fremont, CA (USA) or Hsinchu (Taiwan)
Role Overview
We are looking for a resourceful and commercially oriented VP of Service to develop and lead our service business globally. This position will require direct interactions with key accounts as well as managing others to maximize quality, customer satisfaction and commercial growth consistent with YES's overall business plan.
This position will report to the SVP, Worldwide Sales & BD.
Responsibilities include but are not limited to:
- Develop and implement the overall service delivery and operations plan for the Company's products
- Create and adhere to an Annual Operating Plan with a focus on achieving annual revenue and target margin objectives
- Build a service operations team to deliver high value add service solutions that meet the defined profitability and customer satisfaction levels of the business
- Develop strategic marketing plans for service products
- Refine service offerings and strategies for effective pre-sales engagement which allow company to achieve revenue targets, corporate goals, and objectives
- Drive Customer Satisfaction through operation excellence and data dashboard metrics
- Champion Continuous Improvement Plans (CIP) for reducing escalation durations, time to repair, time to acceptance, and first-time right mentality
- Maintain focus on Voice of the Customer issues and escalate throughout the organization as needed
- Develop and monitor KPI measurements for all support field teams that clearly demonstrate impact and effectiveness
- Direct reporting and supervisory relationship with 2-5 regional service managers\directors
- Drive customer satisfaction program and balanced customer scorecard analysis to continuously improve customer satisfaction
- Assess Service leadership training needs based on performance gaps across the organization
- Provide leadership education and mentoring to both field and HQ management with the help of People & Culture (HR) to achieve customer satisfaction and enhance employee performance
The successful candidate will be highly collaborative, an excellent communicator, and possess an entrepreneurial spirit and drive consistent with a high performing start-up. The ideal candidate will also have the following educational background, work experience & personal qualities:
Qualifications
- Bachelor's Degree in Science (minimum)
- 10+ years of progressive managerial experience in CAPEX semiconductor service management, with process experience in back end of line (BEOL) applications
- Successful experience leading global service organizations
- Proven track record of establishing strong, executive level customer relationships
- History of creating:
- Service models for new products including establishing world class I&W cost ratios
- Service customer satisfaction metrics
- Demonstrated ability to:
- Lead large teams and manage projects by leveraging data and analytics to drive measurable business results
- Communicate (verbal and written) with executive customer representatives
- Experience from start-up or growth company environments preferred
- Ability to interact effectively with multiple departments on cross-functional initiatives and priorities
- Excellent attention to detail, without losing the big picture
- Proven ability to tie strategic thinking to operational execution
- Proactive approach, with high sense of urgency
- Progressive thinker, open-minded
- Ability to travel approximately 30%
Travel Requirements
- Approximately 25% global travel
Compensation
YES offers a stimulating and fun working environment, competitive salaries, performance bonuses, healthcare benefits & company stock.
Additional Information
- Applicants must be currently authorized to work in the United States on a full-time basis.
- YES is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Come find out why YES is such a great place to work. Apply today!
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!
Responsibilities will include, but will not be limited to:
- Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
- Help drive and reach sales goals through guest interactions including tire and service sales
- Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
- Responsible for contributing to the training and development of service department associates
- Articulate all warranties, promotions, and advertisements
- Utilize tools provided to make recommendations to guests based on manufacturing guidelines
- Maintain a clean and safe work and guest area
- Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications:
- Minimum 1 year of previous Automotive Service management experience
- Valid driver's license
- Must be at least 18 years of age
- No relocation is being offered for this position
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
Preferred Qualifications:
- Previous automotive service sales experience
- Previous automotive service experience
Position Criteria:
- Strong work ethic; independently motivated to produce results with limited influence from others
- Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
- Ability to review, analyze, and interpret information, identify problems, and make decisions
- Ability to read, understand, and follow procedures and guidelines
- Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
- Commitment to following established safety policies and procedures
Application Process:
- Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
- If you pass, you'll receive an invitation to schedule a phone or in-person interview.
- Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
Part-Time Customer Service Clerk - Port Washington, NY
Join the best gourmet food destination in town! Uncle Giuseppe's Marketplace is known for its exceptional products, authentic Italian specialties, and warm, family-oriented atmosphere. We're looking for a friendly, dependable Part-Time Customer Service Clerk to join our team at our Port Washington location. If you take pride in helping others and thrive in a fast-paced, customer-focused environment, we'd love to meet you!
Position Summary
Our Customer Service Clerks are the face of Uncle Giuseppe's Marketplace! They provide outstanding assistance to our guests by answering questions, resolving issues, and offering helpful recommendations about our products and services. This role is perfect for someone who enjoys creating positive customer experiences and working as part of a dedicated, energetic team.
Responsibilities
* Assist customers at the service desk with questions, concerns, and product inquiries
* Open and maintain customer loyalty accounts by accurately recording account information
* Resolve product or service issues by clarifying concerns, identifying solutions, and ensuring timely resolution
* Process customer refunds and exchanges in accordance with store policies
* Answer incoming calls and assist customers with account or product-related inquiries
* Build trusted relationships through open, friendly, and professional communication
* Handle customer complaints with empathy and efficiency, providing follow-up when necessary
* Follow all communication procedures, guidelines, and store policies
* Greet customers warmly and ensure each guest leaves satisfied
* Process payment transactions and assist with various front-end duties
* Perform additional tasks and responsibilities as assigned by management
Requirements
* High School Diploma or equivalent
* Minimum of one (1) year of experience in a retail or customer service environment
* Excellent communication and problem-solving skills
* Familiarity with CRM systems and customer service practices
* Strong multitasking ability with a positive, adaptable attitude
* Must be able to read, write, and communicate effectively in English
Why You'll Love Working Here
Uncle Giuseppe's offers a welcoming and supportive workplace where employees feel like family. We're proud to offer a comprehensive benefits package including:
* Medical, Dental, and Vision Coverage
* 401(k) Retirement Plan
* 50% off lunch and 25% off in-store shopping
* Opportunities for growth and advancement
Come join our family and be part of a team that's passionate about food, service, and community!
Sierra Staffing Group is seeking a Customer Service Administrator to join a rapidly growing and established Electronic Manufacturing company in the Reno market. Qualified candidates will have experience supporting sales and customer service teams, order/data entry, ERP experience, and preparing purchase orders for customers.
Description
The Customer Service Administrator supports the Sales and Customer Service teams by accurately processing customer orders and maintaining complete documentation. This role ensures orders move smoothly from quote to booking and serves as a key internal link between Sales, Customer Service, and Document Control.
Key Responsibilities
Order Entry & Accuracy
- Review all confirmed customer purchase orders for accuracy and completeness.
- Accurately enter sales orders into the ERP system daily.
- Maintain an order entry error rate of no more than 3%.
- Meet daily order entry timelines.
Order Review & Record Management
- Maintain accurate and up-to-date customer records in the ERP system.
- Run the open order report daily and ensure all required fields are complete.
- Validate and review orders received through the API feed for accuracy and completeness
Documentation & Compliance
- Complete the Quote Record (QR) process and submit final documentation to Document Control as required.
- File customer documentation on the company file server daily.
- Ensure all order documentation is complete and audit ready.
Team & Administrative Support
- Support Program Managers as needed.
- Draft internal documents, prepare reports, and provide general administrative support.
- Communicate clearly with Sales, Customer Service, and Document Control to resolve order issues quickly.
- Participate in process improvement efforts and help track service metrics.
Qualifications
- High School Diploma or equivalent required.
- 2+ years of experience in customer service, inside sales support, or order administration preferred.
- Basic PC skills, including Microsoft Office Suite.
- Experience working with ERP (Syteline) systems preferred.
- Strong organizational and documentation management skills.
If you're qualified and interested in this great opportunity, please apply now!
Work Location: must reside in Polk County/Lakeland, FL (Will be in the field 80-90% of the time)
Assignment Duration: 03 Months, Possibility to convert
Work Schedule: 8:00 a.m. - 5:00 p.m.
Job Description:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
Must haves:
- 2+ years of Care Management experience (field experience is a must)
- Caseloads of 50,60,70 members - bonus if it is geriatric
- Long Term Care Medicaid experience
- Medicaid / Medicare experience
- Need to see experience being able to manage high case load
- Fast paced environment regarding new processes and programs
- They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
- All documentation must be within system within 24 hours of completion
- Experience with electronic medical health records
- Home Health Experience
Education:
Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc.
Field experience would need to be long-term to have the team consider someone who does not have a degree within the space they are looking for.
Nice to haves:
- Discharge Planning
- Working with TruCare which is the software the team uses
Disqualifiers:
- Not having field experience
- Not having previous experience with high caseload
Top 3 must-have hard skills:
2 years of field case management
Technology Savy
Must be able to look at calendar and manage time - ensuring enough time for documentation
Position is offered by a no fee agency.
Summary: The Service & Sales Coordinator supports customers and Field Service Engineers by using Salesforce Systems, SAP, and in-house tools to manage the service requests such as Startup services, maintenance, installations, including all needed to invoice the Service and Sales orders.
Essential Duties and Responsibilities include the following.
(Other duties may be assigned)
- Manage, submit, and follow up on quotations and orders for field service activities, AGAR MPFM’s bulk sales, and related spare parts.
- Coordinate service execution, including scheduling resources, tools, and other necessary elements for the normal execution of service activities.
- Provide technical assistance to the Field Service Engineer during service execution.
- Review and approve expenses and time sheet reports.
- Direct field service personnel who perform on-site routine services, including installation, maintenance, and repair.
- Create and validate technical specifications, track execution, and fulfill AGAR MPFM’s wholesale orders.
- Interface with management regarding service coverage and technical training.
- Complete the entire process for service repair orders.
- Coordinate and execute service activities in the field with the Field Service Engineer (FSE) for AGAR MPFMs in well testing operations.
- Process, invoice, and follow up on bulk sales orders.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor’s degree or two years related experience.
Language Ability:
The ability to communicate effectively with customers, engineering team, business clients and field support personnel is required.
Math Ability:
General math skills are required.
Computer Skills:
To perform this job successfully, an individual should have knowledge of computer programs: Microsoft Word, Outlook, Excel, PowerPoint, SAP, Salesforce. Training is available but must possess ability to learn programs and work independently on them after training.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Benefits:
Employer Paid Health Insurance, HSA/FSA, 401K, Dental, Vision, PTO
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. May be required to lift up to 50lbs.
Salary Range:
$20-$26 Hourly DOE, Full-Time
Benefits:
Employer Paid Health Insurance, HSA/FSA, 401K, Dental, Vision, PTO
Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.
Position: Field Service Representative I
Location: US – Remote (Pittsburgh, PA)
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Mondays - Fridays, 9:00 AM - 5:00 PM, 40 Hrs/Wk - Monday though Friday with ability to work weekends when required.
The Field Service Representative I is the direct implementation of customer required on-site field services related to CCC activated carbon product, equipment, and service offerings. The Field Service Representative I is part of CCC’s customer support and service value proposition by contractual obligation.
Duties and Responsibilities (not limited to)
- Scheduling and documentation of daily on-site activities using FSWO database and work process
- Carbon adsorption equipment start-up and customer training on proper use through O&M manual and work process
- Carbon and other media removal and installation
- Carbon adsorption equipment installation and removal
- Carbon adsorption equipment maintenance, inspectionrepairand troubleshooting
Qualifications
- High school diploma or general education degree (GED) is required
- Confined Space Certification (Candidate must successfully complete training within 3monthof hire data) is required
- Driver's License (Class A preferrable) is required
- HAZWOPER 40-Hour Certification (Candidate must successfully complete training within 3monthof hire data) is required
- Transportation Worker Identification Credential (Candidate must successfully obtain within 3monthof hire data) is required
- 2-3 years of mechanical aptitude and an understanding of mechanical systems; hands-on experience in troubleshooting and resolving/repairing technical and mechanical issues is required
- Experience in the carbon treatment industry or a related field is preferred
About Calgon Carbon
At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs.
Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron.
In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
PI1dd8f7d92c53-37344-39947452
Responsible for scheduling service to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Greets customers in the service drive area and assists them with the process of checking vehicle in for service.
Assists Service Advisor by working with customer and technician to identify required maintenance.
May advise customers on necessary and recommended services.
May offer additional services and repairs to customers.
Assists with moving vehicles.
Assists customers with reviewing documentation, processing payment, and returning keys for completed services.
Schedules appointments with customer.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries desired.
Basic knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands: Duties are generally performed in the service area.
Responsibilities may include conducting road tests on customer vehicles.
Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.
Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Founded on the principles of integrity, craftsmanship, and doing right by people, J4 has grown from a small, regional operation into a multi-state service provider supporting MSOs (Multi-Shop Operators) across the country.
We specialize in the sales, installation, maintenance, and repair of critical shop equipment, including: Air Compressors (rotary screw, vane, reciprocating, scroll) Compressed Air Treatment (dryers, filtration, drains) Automotive Lifts Hose Reels, Accessories, and General Shop Equipment From our headquarters in Keene, Texas, we serve customers nationwide and currently operate in 14 states, with continued expansion planned to meet the demand of national MSO partners.
Our Culture & Values J4 is built on a simple philosophy: Take care of our employees, and they will take care of our customers.
We prioritize: Honesty and ethics in every interaction Employee safety and well-being High-quality workmanship Reliable service and communication Long-term partnerships with customers and vendors Every employee-whether in the field, office, warehouse, or leadership-plays a critical role in our success.
We operate as one team, united by a shared commitment to professionalism, respect, and continuous improvement.
Our Mission To provide the most reliable, ethical, and high-quality equipment service experience in the industry while supporting our employees with a culture that values growth, accountability, and integrity.
Our Vision To become the industry leader in nationwide MSO equipment service by building strong teams, standardizing our systems, and consistently delivering exceptional results for our customers.
J4 Commercial Services is seeking an experienced Air Compressor Service Technician with hands-on expertise in Rotary Screw and Reciprocating air compressors .
Experience with Rotary Vane, Scroll Compressors, Medical Air, or Vacuum Pumps is a major plus! Sign-On Bonus: We are currently offering a sign-on bonus for technicians with a minimum of 2 years' experience in air compressor service and troubleshooting.
We are a fast-growing, family-owned company with a strong reputation for putting our employees first.
Our team is driven by a shared mission: improving the productivity and performance of our clients through expert service and support.
If you're passionate about mechanical systems and customer satisfaction, this is the place for you.
What You'll Do: Perform preventative maintenance and routine service on rotary screw and reciprocating air compressors.
Troubleshoot and repair mechanical and electrical issues.
Service additional equipment, including automotive lifts, air dryers, and compressed air filtration systems.
Communicate clearly with customers and our back office regarding job status, parts needed, and follow-up visits.
Maintain detailed and accurate service records.
Manage a dynamic schedule within your assigned territory.
Travel frequently (50% expected); most weekends are spent at home, and extended trips rarely exceed two weeks.
What We're Looking For: 2 years of experience in servicing air compressors (preferred).
Familiarity with rotary vane, scroll compressors, medical air, or vacuum systems is highly valued.
Mechanical aptitude and comfort using tools and test equipment.
Strong troubleshooting skills with both electrical and mechanical systems.
Excellent communication and time management skills.
A willingness to travel.
Experience in facilities maintenance or similar industries is a plus-but we're willing to train the right candidate.
Why Join J4? Competitive pay sign-on bonus Family-owned with a people-first culture Opportunities for relocation as we expand across states Diverse service offerings and room for growth Equal opportunity employer with a commitment to training and certification Apply today and join a team that takes pride in getting the job done right.
Know someone in another state? We're expanding and may have opportunities near them too! The pay range for this role is: 18
- 40 USD per hour(Atlanta, Georgia) 18
- 40 USD per hour(Charlotte, North Carolina) 18
- 40 USD per hour(Tampa, Florida) 18
- 40 USD per hour(Nashville, Tennessee) 18
- 40 USD per hour(Keene, Texas) 18
- 40 USD per hour(Orlando, FL) 18
- 40 USD per hour(Miami, FL) 18
- 40 USD per hour(Fort Myers, FL) 18
- 40 USD per hour(San Antonio, TX) PI9d0ef5-
No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Preconstruction Project Executive
- Design Manager Job Description: The Preconstruction Executive – Design Manager reports directly to the Senior Vice President of Strategic Services and supports the Vice President of Preconstruction while leading the development and execution of the company’s design build strategy.
The Design Manager is a key leadership role that oversees the execution of the design build strategy and project execution from beginning to end.
In addition, this role provides design-build leadership and design management during pursuits and preconstruction by analyzing RFP/RFQ requirements, coordinating the preconstruction team leads, guiding design team selection, and managing the design phase to maintain alignment to cost, schedule, constructability, procurement, and client performance requirements.
The ideal candidate will act as the liaison to HITT’s clients (external owners and internal operations teams), the design team, and the Preconstruction team.
The Design Manager may oversee additional design manager resources.
Responsibilities • Lead design-build preconstruction efforts by establishing the design management plan, design schedule/milestones, decision log, and deliverable requirements from pursuit through handoff to Operations • Perform RFP/RFQ and contract document analysis for design-build pursuits to identify scope, performance criteria, deliverables, risk items, and proposal requirements; translate requirements into a clear execution plan for the preconstruction team • Coordinate with preconstruction team leads (trade managers, MEP, scheduling, VDC, estimating) to assign responsibilities by phase and maintain a consistent cadence of design-to-budget and design-to-schedule checkpoints • Lead design team selection in coordination with leadership: develop shortlist criteria, interview approach, scope alignment, and onboarding expectations to meet HITT deliverables and client requirements • Manage the design process by facilitating design coordination meetings, tracking design actions/decisions, ensuring constructability reviews are completed, and driving timely owner and designer decisions required to maintain schedule • Integrate trade partner input (design-assist/delegated design where applicable) to support constructability, systems coordination, long-lead procurement, and package strategy; document scope splits and design responsibilities • Prepare and analyze bid or budget proposals to include; current market conditions, historical data, material escalation, internal estimates and subcontractor input for complete and accurate proposals to our clients • Develop and coordinate proposal narratives and exhibits related to design-build approach, design management, schedule strategy, risk, and cost drivers in alignment with RFP requirements • Make and influence decisions under tight deadlines • Identify and communicate cost saving solutions both internally and externally • Review work product to ensure process and quality are consistently being achieved • Assist with on-going training of all staff members • Present technical and financial information to stakeholders, including changes from previously presented pricing information Qualifications • DBIA education/certification or equivalent design-build training is a plus • Strong understanding of design-build procurement and RFP requirements, including development of compliance matrices, risk registers, and design management narratives • Demonstrated experience leading design-build pursuits and preconstruction with responsibility for design management and coordination of A/E deliverables • Bachelor’s Degree in Engineering, Construction Management, Architecture or related field preferred • (5) to (10) years of commercial general contracting preconstruction or operations experience preferred • Clear & Concise communication skills with internal and external stakeholders • Critical thinking, problem solving and decision-making in pressure situations • Analyze construction documents and identify missing details and components required to provide a complete system or scope • Meticulous attention to detail • Timeline and Deadline oriented • Understand Building Code and LEED Requirements • Microsoft Office Suite, with high level of proficiency using Excel • Adobe products, including Bluebeam HITT Contracting is an equal opportunity employer.
We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit.
All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
We value a respectful, inclusive workplace where everyone has the opportunity to succeed.
HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.
