Service Provider Examples Jobs in Usa

Our client, a US Fortune 1,000 company and a major process services provider to Government Health and Human services agencies, seeks an accomplished Bilingual Customer Service Representative for a fully remote role.

IMPORTANT:

• Start date: Monday, 4/6/2026 (Orientation)
• Primary Languages - Spanish | Armenian | Cambodian | Cantonese | Farsi | Japanese | Korean | Mandarin | Thai | Laotian | Ukrainian | Vietnamese
• Work Location: 11050 Olson Dr., Ste. 100, Rancho Cordova, CA 95670
• Must be local to Rancho Cordova or surrounding cities.
• On Site training: 4-5 weeks from 9:00 am - 6:00 pm PST - Once training is completed, staff will be sent home with equipment to work remote.
• This will be work from home (Client requires a private, secluded space to focus on your work, with no background noise or other distractions that may prevent from providing excellent customer service.)
• Client will be offering candidates based off the resume hence no interviews.
• Candidates requesting time off within the first 90 days of employment must seek approval before applying for this role.
• Duration of this project would be 3 Months with possible extension.
• Candidate will be working from home throughout the assignment after completing training.
• Candidate MUST have high-speed wired Internet connection. Wi-Fi / Wireless connections are not allowed.
• Candidate MUST have a reliable home-office environment.

RESPONSIBILITIES:

• Responds to inbound 800-line calls and completes outbound support calls, provides response to questions, and in specific instances, refers callers to the appropriate supervisor, county or state agency representatives for service and/or when problems or concerns occur.
• Assists beneficiaries by completing enrollment transaction request transactions, as applicable.
• Maintains updated knowledge of the HCO program, including its policies and procedures as referenced in the employee manual and other policies adopted by corporate, the project and/or client and as referenced in desk procedures for the position.
• Maintains knowledge of contract compliance provisions of the project and meets those provisions that are applicable to this job position.
• Follows policies and procedures applicable to the position.
• Maintains updated knowledge of managed care plans that are available to beneficiaries in their service area.
• Assists beneficiaries in enrolling/disenrolling in managed care plans.8. Assists beneficiaries with medical exemptions and waiver inquiries.
• Provides beneficiaries with status of enrollment/disenrollment, medical exemptions, and waivers.
• Meets Production and Quality Assurance goals as defined for this position.
• Meets all standards established for this position as outlined in the attached performance criteria.
• Provides backup to the forms processing and research functions in Central Operations at minimum quality standards as specified for a Forms Processor and a Research Analyst level.
• Performs other duties as may be assigned by management.

REQUIRED QUALIFICATIONS:

• Education: At least HS diploma OR GED. (Proof of education is must)
• Must have 2-3 years of Customer Service experience within healthcare/insurance/pharma call center industry.
• Primary Languages - Spanish | Armenian | Cambodian | Cantonese | Farsi | Japanese | Korean | Mandarin | Thai | Laotian | Ukrainian | Vietnamese

I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you are looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Recruiter Name: Jatin Rattan

Title: Senior Recruiter

E-mail:

I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Overview:

Our client, is a U.S. Fortune 1,000 company and a major process services provider to government health and human services agencies in the United States seeks a Bilingual Customer Service representative.

*** Candidate must be authorized to work in USA without requiring sponsorship ***

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*** Location: Rancho Cordova, CA 95670

*** Duration: 3+ months

Important:

• Schedule: Monday–Friday, 9:00 AM–6:00 PM PST
• Work Arrangement: Initial training onsite; remote work permitted after training completion

Job Overview:

The Bilingual CSR will support customers by handling inbound and outbound calls, assisting with enrollment-related transactions, and providing accurate information regarding program services, policies, and procedures. This role requires strong communication skills, adaptability, and the ability to perform effectively in a fast-paced, production-driven environment.

Job Functions:

• Respond to inbound 800-line calls and complete outbound support calls.
• Answer customer questions clearly and professionally, escalating or referring callers to supervisors, county representatives, or state agencies when needed.
• Assist beneficiaries with enrollment transaction requests, as applicable.
• Maintain current knowledge of client programs, policies, procedures, and desk guidelines.
• Ensure adherence to contract compliance provisions relevant to the role.
• Follow all position-specific policies and procedures while meeting quality and production expectations.

Required Qualifications:

• High school diploma, GED, or equivalent certification.
• At least 1 year of experience in customer service, call center, or a related field.
• Bilingual fluency in English and one of the following languages: Spanish, Japanese, Thai, Laotian, Mandarin, Cantonese, Cambodian, Korean, Russian, Vietnamese, Tagalog, or Armenian.
• Strong computer literacy and ability to quickly learn new software programs.
• Ability to follow procedures and meet established quality and productivity standards.
• Excellent organizational, interpersonal, written, and verbal communication skills.
• Ability to work both independently and collaboratively as part of a team.

Preferred Requirement:

• Experience in a health or human services environment.
• Prior public-facing call center experience.

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I'd love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

Sam Banga

Lead Recruiter

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

About the Company

National Community Renaissance (National CORE) is one of the nations largest and most respected affordable housing developers and operators. With our social services provider, the Hope Through Housing Foundation (Hope) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors living within and around National COREs affordable housing developments throughout California, Texas, Arkansas, and Florida. We seek passionate, hardworking team members who are committed to transforming lives and communities. Together, we deliver Hope, Opportunity, Prosperity, and Empowerment to thousands of youth, adults, and seniors each year.

About the Role

Hope Services Coordinators are responsible for developing, implementing, and managing high-quality programs and activities aimed at improving the financial stability, economic mobility, and physical and mental health of our residents and those surrounding National CORE properties. The Services Coordinator will utilize prevention, intervention, and referrals in the social service areas of early childhood education, after school care services and programs, youth and young adult development, financial education, workforce development, community building, and health and wellness. The Services Coordinator works closely with onsite Property Management staff and serves as a community ambassador, developing partnerships that expand Hopes impact. The Services Coordinator maintains a direct reporting relationship with an assigned Hope Through Housing Regional Director.

Responsibilities

• The Services Coordinator will coordinate programs operated by service partners and will provide direct services for residents, their families, and their communities.
• Identify resident needs, develop individualized property service plans, and deliver quality services for residents both directly and through service partnerships.
• Provide resident connection to community resources and referral opportunities, in accordance to resident surveys.
• Develop an onsite mechanism to facilitate resident connection to community service agency resources and referrals, including personnel of community service providers, educational opportunities and support groups.
• Maintain regular communication with external relations regarding new service partners and evaluation of service delivery by partners.
• Access partner and service provider database provided by External Relations to schedule appropriate services.
• Provide support for local, and/or grassroots efforts promoting health and wellness.
• Ensure service providers develop a site program schedule for residents with access to a variety of recreational, educational, and enrichment activities in support of resident needs.
• Serve as community ambassador, developing relationships resulting in in-kind service/product donations and financial contributions.
• Manage and monitor assigned property services budget including payroll, supplies, vendors, and fundraising.
• Manage and maintain a harmonious relationship with site staff and partners.
• Maintain client resident services files and database of resident contact referrals and engagement in order to identify trends, patterns, needs, opportunities, and outcomes of services including documentation and certifications.
• Provide regular reports of activities and events and maintain documentation.
• Provide/oversee After School Care Services and Programs.
• Provision of age appropriate activities and events for participants, coordinate activities to meet the developmental needs and interests of all children.
• Ensure service providers are consistent with required supervision of all children, and ensure their guidance and safety during all recreational and sports activities.
• Ensure service providers complete and update records on all enrolled.
• Deliver Financial Literacy and Economic Mobility trainings.
• Provide residents with opportunities for enhanced vocational and soft skills training including but not limited to resume writing, job search techniques, computer literacy, etc.
• Workforce Development Assist residents with community referrals for adult education, including but not limited to ESL, GED completion, etc.
• Community Building - Develop and implement a plan to provide social events and community engagement opportunities to increase involvement.
• Health and Wellness - In collaboration with External Relations establish and develop relationships with health care providers and community based organizations to provide onsite health education classes focusing on prevention and wellness management.
• Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employees home.

Qualifications

• Ability to work cooperatively and collaboratively with other HOPE staff, National CORE staff, public officials, private sector officials, parents, and community leaders.
• Must have a sincere interest in working with children, youth and the aging population.
• Ability to meet the needs of a diverse, low-income population.
• Ability to communicate effectively and demonstrate sensitivity to others.
• Excellent organizational and document management skills.
• Familiarity with basic computer software programs and ability to type.
• Fluency in a language in addition to English is preferred.

Required Skills

• Bachelors degree in education, public health, social work or related field is desirable.
• Demonstrated experience working in a social service, education or related field providing case management services.

Preferred Skills

• Exposure to various types of weather conditions.
• Sitting, walking.
• Driving.
• May include lifting up to 20 pounds.
• Operate computer and office equipment.
• Ability to pass TB skin test and background check.

Pay range and compensation package

FLSA Non-Exempt

Equal Opportunity Statement

National CORE is committed to diversity and inclusivity.

American Equipment Holdings, is one of the leading overhead crane solutions providers and rigging products manufacturers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried-and-true philosophy – take care of our customers and take care of our people. We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.

Position Summary:

American Equipment Holdings is a leading provider of industrial equipment and services, specializing in overhead cranes and rigging products. We are currently seeking a highly motivated and driven individual to join our team as an Outside Sales Rep – RSS (Rigging & Service Solutions) in Salt Lake City.

In this role, one of the primary responsibilities is to promote the sale of Slings and other Lifting and Rigging Products as well as Services, Repairs and Inspections of Overhead Crane systems.

Responsibilities:

• Develop and maintain relationships with current and potential clients in the assigned territory.
• Promote and sell slings and other lifting and rigging products, services, repairs, and inspections of overhead cranes to new and existing clients.
• Identify and prospect potential clients through various channels, including cold calling, networking events, and industry conferences.
• Follow up on qualified leads and contacts
• Prepare and present sales proposals, quotes, and contracts
• Conduct product demonstrations and presentations to clients and prospective
• Collaborate with the sales team to develop sales strategies, set targets, and achieve revenue goals
• Collaborate with internal teams, such as customer service and operations to make sure the customer’s needs are met
• Stay up-to-date with industry trends, competitors, and market conditions to identify new business opportunities
• Organize, manage, and drive sales to support sustained growth in assigned territory
• Provide exceptional customer service and ensure customer satisfaction throughout the sales process
• Collaborate with the service team to coordinate service and repair activities for customer orders
• Update and maintain CRM system covering the customers in the territory
• Develop pipeline of opportunities to meet or exceed budget

Required Skills/Abilities

• Proven track record of success in outside sales, preferably in the industrial equipment, construction, or related industry. Experience in Rigging/Lifting products industry or overhead crane industry is a plus.
• Excellent communication and interpersonal skills to build and maintain customer relationships.
• Excellent time management and prioritization skills.
• Self-motivated and goal-oriented with a strong drive to achieve targets and exceed expectations.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• Comfortable with frequent travel to meet with customers in an assigned territory, largely spent driving behind the wheel of a car.
• Proficient in sales tools to track leads, sales activities, and customer information.
• Valid driver's license
• Bachelor’s degree in business administration, Sales, Marketing or related field preferred.
• Proficiency in Microsoft Office and CRM Software.

If you are a results-driven individual with a passion for sales and a strong understanding of overhead cranes and rigging, we would love to hear from you. Join American Equipment Holdings and be part of a dynamic team that is dedicated to providing top-notch industrial equipment and services to our valued customers.

Work Environment

• Prolonged periods of sitting at a desk and working on a computer.
• Travel by car to meet with customers in construction and industrial/warehouse settings
• Must be able to lift up to 25 pounds at times.

Position Type and Expected Hours of Work

This is a full-time position, office and travel role; typical work hours and days are Monday through Friday, 8:00 a.m. to 5 p.m. The role may include traveling to potential customers and vendors.

What we offer:

Base Salary + commission for this role

• Company car or car allowance provided.
• We offer competitive compensation and benefits package, including health insurance, retirement plans, and paid time off.
• Cigna Health Insurance (Kaiser in CA)
• FSA & HSA healthcare employer contribution
• Critical Illness, Accidental, and Hospital Indemnity Plans
• Dental and Vision Plans
• Company paid STD & LTD Disability Insurance
• Educational and Tuition Reimbursement
• Maternity (12-wks) and Paternity leave
• Employee Assistance Program
• Basic & Voluntary Life AD&D
• 4% 401K Employer Match, with 6% of your Contribution
• Company Paid Time Off (PTO)
• Company provided PPE
• Discounts on products and services
• Opportunities to network and connect

American Equipment Holdings is an organization of leading overhead crane and hoist and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers’ overhead crane and hoist and rigging, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.

Proof of right to lawfully work in the United States required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

PI75bd771f47b8-37344-39625213

When military bases, national security agencies, federal buildings, healthcare facilities, and leading commercial clients in Washington D.C and across the nation need superior facility support services, we answer the call. We offer a unique combination of government experience and facilities expertise that has helped us earn a position as one of the countrys leading integrated service providers.

About Us: EMCOR Government Services offers an experienced single-source solution for meeting the routine and mission-critical needs of federal, state, local and other government organizations. By combining our strong leaders with our expert professional technicians, commercial best practices, extensive facilities knowledge, and strong commitment to reliable, responsive service, we enable our government clients to achieve consistently high-performance facilities, on-time projects and long-term value.

Job Title: Lead Mechanical Engineer

Job Summary: EMCOR Government Services is seeking a Lead Mechanical Engineer (ME) to serve as the Subject Matter Expert (SME) for all mechanical systems supporting a major customer in the intelligence community located in Springfield, Virginia. The Lead ME is a key member of a team of dedicated and talented professionals in delivering a wide range of base operations support services - such as installation and facility operations, maintenance and repair; workforce and security support; logistics support; and, project management, as well as others - for a 2.5 million square foo state of the art headquarters building, adjacent customer buildings and over 100 small satellite sites located located throughout the Washington National Capitol Region (NCR).

*** This position is contingent upon contract award. ***

Essential Duties and Responsibilities include, but are not limited to:

• Serves as the principal manager responsible for the overall management and operation of the mechanical systems in support of of BOS
• Advises mechanical technicians in troubleshooting and resolving mechanical system malfunctions.
• Develops, implements and regularly reviews all mechanical systems and components preventative maintenance plans to ensure they are compliant with Original Equipment Manufacturer (OEM) standards.
• Performs overall capacity management of mechanical systems to ensure capability is in balance with known and/or future demand requirements.
• Maintains building calculations to manage supply available with required loads.
• Ensures building modifications comply with all code requirements and original design intent.
• Oversees the proper and timely application of Government and local regulations, codes, standards, policies and procedures related to mechanical systems operations and management.
• Working closely with the client, gains an understanding of their needs and requirements and communicates them and the appropriate performance standards to the contract staff and supporting vendors.
• Establishes and maintains an effective relationship with the customer in order to achieve a mutually beneficial business relationship.
• Devises ways to improve the full spectrum of the mechanical systems operations and services service delivery process to ensure high-quality goods and services are delivered on time and within cost.
• Keeps accurate documentation and when necessary, performs analysis of activities and processes to improve contract performance.
• Pro-actively seeks feedback from clients, attends meetings, submits reports, and assists both internal and external auditors and inspectors.

Security Clearance Requirement: This position requires an Active Top Secret/Sensitive Compartmented Information (TS/SCI) Clearance

Qualifications

• Currently licensed as a Mechanical Professional Engineer (PE) in one of the 50 U.S. states, U.S. Territories or Possessions.
• A bachelors degree from an accredited university in Facility Management, Construction Management, Engineering (Mechanical, Civil, Electrical, Structural), or another related field. A degree in Mechanical Engineering is preferred.
• At least 7 years of experience managing and operating facilities and systems of similar size, scope and complexity
• Strong technical knowledge of all facilities maintenance and operations, including complex mechanical, electrical and plumbing systems, structural systems, vertical transportation and data center operations.
• Highly developed leadership, management, supervisory, interpersonal, analytical and communication (oral and written) skills.
• Demonstrated ability to lead in a diverse and dynamic environment with short notice taskings and under high-pressure situations.
• Demonstrated knowledge and experience of building management systems such as Computerized Maintenance Management Systems (CMMS0 Building Automation Systems ( BAS) and Electrical Power Monitoring Systems ( EPMS) - individual certifications are highly desired
• Demonstrated knowledge and experience with Reliability- Centered Maintenance is a plus
• Industry recognized certification in Program and/or Project or Facility Management (e.g. Project Management Professional (PMP), Program Management Professional (PgMP), Certified Facility Manager (CFM), etc.) is desired.

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies . Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.

#EGS

#LI-NS1

OUR CLIENT

Judson Senior Living is a leading, mission-driven senior living organization dedicated to delivering exceptional care and innovative health services to residents and community members alike. With a longstanding reputation for excellence and a commitment to advancing quality of life, they are seeking a dynamic clinical executive to join their leadership team.

The Judson Smart Living philosophy is focused on living the way you choose. Judson offers three unique continuing care communities featuring independent senior living in Cleveland, Ohio. Residents of our independent living communities are secure in knowing that they have the option to modify their living arrangements to suit their specific needs at any given time.

Judson Parkand Judson Manorare located in the Cleveland Heights and University Circle neighborhoods, andSouth Franklin Circleis located in the picturesque Chagrin Valley. Each senior living community offers a comfortable maintenance-free lifestyle with engaging lifelong learning opportunities and wellness programs. To learn more visit: SUMMARY

The Vice President, Health Services is a pivotal leadership role responsible for driving strategic clinical initiatives, elevating care delivery models, and ensuring regulatory compliance across all health services. This leader will champion partnership-building with medical professionals and hospital systems, oversee the integration of cutting-edge technologies and evidence-based practices, and play a central role in strategic planning alongside the corporate team. The successful candidate will have the opportunity to inspire teams, advance clinical innovation, and make a tangible impact on the lives of residents and the wider community.

REQUIREMENTS

• Lead the strategic direction and operational management of all health services and social work departments, ensuring the highest standards of patient care and efficiency.
• Oversee infection control, medical records, and continuous quality improvement initiatives.
• Collaborate closely with the Medical Director to refine clinical protocols, ensuring care meets the evolving needs and expectations of residents.
• Build and nurture relationships with hospital partners, medical professionals, and clinical service providers (such as physical therapy, wound care, and dental specialists).
• Initiate and oversee clinical innovation projects, including research collaborations and grant-funded initiatives with the Judson Foundation.
• Maintain rigorous regulatory compliance and champion exceptional resident experiences.
• Monitor resident satisfaction and clinical trends, implementing improvement strategies as needed.
• Provide strategic oversight and leadership for the integration of healthcare informatics, EMR systems, and emerging technologies.
• Lead clinical compliance programs, including HIPAA and QAPI, and ensure robust data reporting and analytics.
• Serve as a key organizational leader, providing guidance to clinical and non-clinical departments and representing the organization in professional alliances such as AgeNet and Leading Age.
• Offer clinical support and coverage as part of an executive on-call rotation.

KNOWLEDGE, SKILLS AND ABILITIES

• Bachelor’s degree in Nursing (BSN) required; Master’s degree in Nursing, Public Health, Business Administration, or Healthcare Administration strongly preferred.
• At least 10 years of progressive clinical management experience, including leading large teams, driving healthcare policy implementation, and managing complex healthcare systems.
• Demonstrated track record of building effective partnerships with community organizations and healthcare providers.
• Exceptional communication, interpersonal, and conflict resolution skills.
• Strong financial acumen, with experience managing complex budgets and making data-driven decisions.
• Expertise in performance improvement, patient safety, and regulatory compliance within a healthcare environment.
• Strategic vision and problem-solving abilities to set and achieve ambitious operational and financial goals.

This is a unique executive opportunity to shape the future of senior health services with an organization that values innovation, collaboration, and resident-centered care. If you are a visionary leader committed to excellence, please submit your interest in confidence to:

Linda Gray | Managing Director, Executive Search Non-Profit

• Serve as the first point of contact for visitors and staff; manage front desk and phone coverage
• Coordinate office operations and procedures to ensure organizational effectiveness and efficiency
• Manage office supplies inventory and place orders as necessary
• Schedule and coordinate meetings, appointments, and travel arrangements
• Maintain and organize physical and digital files and records
• Assist with onboarding new employees and coordinate workspace setups
• Liaise with facility management, vendors, and service providers
• Monitor and manage office budget and petty cash (if applicable)
• Support HR, accounting, and other departments with administrative tasks as needed
• Plan and coordinate office events, meetings, and staff engagement activities

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred
• 2+ years of experience in office administration, reception, or coordination roles
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with office technology
• Excellent communication, interpersonal, and organizational skills
• Ability to work independently and handle multiple priorities in a fast-paced environment
• Strong attention to detail and problem-solving skills

Floor & Decor is a leading specialty retailer of hard surface flooring, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. Founded in 2000 and headquartered in Atlanta, Floor & Decor is one of Fortune’s 100 fastest-growing companies.

At Floor & Decor, homeowners and professional contractors have access to superstore selection at warehouse prices with showroom quality. Our extensive selection of in-stock product allows our customers to get what they need when they need it. And because we source directly from manufacturers or quarries worldwide, our top-quality products are priced below those of our competitors.

The Floor & Decor brand is also bolstered by a local focus that allows us to create a store experience and mix of products that meet the needs of each market we serve. We empower our store managers, or chief executive merchants, to create a local shopping experience.

Behind the scenes, enabling our stores to thrive and reporting in through the Global Supply Chain team, is our Indirect Procurement Team (IPT). The Indirect Procurement Team is ultimately responsible for driving and supporting strategic sourcing strategy and procurement operations execution support for the Real Estate, Construction, New Store Visual Merchandising, Facilities, Stores Operations, IT, Marketing, and Enterprise Services categories. The Sourcing Analyst, Technology & Procurement Operations role will play a pivotal role in Technology Sourcing & Implementation, Cost Management Analytics, and Bid Package & Contract Management Support.

Job Purpose

The Senior Sourcing Analyst role for enterprise sourcing is responsible with providing strategic sourcing strategies, market price indexing, stakeholder management, bid package development, supplier selection, contract development, and implementation support of Enterprise Sourcing related subcategories within, but not limited to Marketing, Human Resources, Technology, Office Supplies, Travel, Finance, and Legal.

Minimum Eligibility Requirements

• Bachelors’ degree (preferred degree in business management, supply chain, engineering, finance or similar field)
• The preferred candidate will have a minimum of 5+ years of relevant work experience in Project Management, Sourcing, Procurement Operations, or Analytics/Reporting
• Working knowledge of sourcing processes, procurement technology, supplier relationship management, and procurement catalog management
• Procure to Pay Systems knowledge preferred but not required
• Strong strategy development and financial analysis
• Ability to meet deadlines with minimum oversight
• Proficiency in Spend Analytics & Dashboarding systems (i.e. MS Excel Pivot Tables, Power BI, Tableau, Spend HQ, etc.)
• Professional Association Certification preferred (i.e., CPSM, CPSC, or equivalent), but not required
• Sound knowledge of retail desired, but not required

Essential job Functions

• Lead annual spend management strategies of $30M+ while cultivating tactical, critical, and strategic incumbent or prospect suppliers in the marketplace who support our store-level, regional, national, or corporate HQ sourcing needs at Floor & Decor.
• Exercise sourcing process awareness and critical supplier categorization analysis in leading the evaluation and down-selection of qualified suppliers, subcontractors, vendors, and service providers.
• Perform periodic market trend analysis for specific subcategories, analyze supply base trends, and model industry shifts which may have a negative or positive material cost impact to Floor & Decor’s Business Unit P&Ls.
• Drive coordination, communication, and implementation of the Indirect Procurement Team’s regional and national sourcing methodology and purchasing policy.
• Establish relationships with Finance & Corporate Legal to aid in the independent oversight of Indirect Procurement RFI, RFQ, and RFP sourcing activity (i.e. requirements gathering, bid package development, negotiations, contracting, risk mitigation) for key subcategories and critical projects below $1M.
• Manage subcategory and key supplier Post Contract Procure-to-Pay activity, which includes but is not limited to New Vendor Set Up, Inventory Strategies, and Purchasing Transaction Escalations.
• Support enterprise-wide Spend Management, Supplier Development & Performance Score-carding, and Enterprise Risk initiatives while aiding in the development, stakeholder awareness, and rollout of the subcategory implementation.

Working Conditions (travel, hours, environment)

• Travel may be required including air and car travel
• The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Note:Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.