Sentiment Analysis Tools Jobs in Usa
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This job is with Encode, Inc a fully owned subsidiary of Lancesoft.
Job Responsibilities: Assesses manufacturing requirements and verifies customer requests.
Coordinates with support organizations to resolve manufacturing issues.
Works with contract administrators to develop and maintain procurement specifications and standards.
Provides guidance and improvement suggestions to outside suppliers.
TRAVEL: At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact peoples lives around the world today, and for generations to come. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Northrop Grumman’s Space Sector is seeking a Senior Staff Systems Engineer to serve as an Engineering lead for a space mission payload critical to our nation to join our team in Dulles, VA. This position is 100% onsite and cannot accommodate telecommute work.
This role includes Engineering and project management through all phases of the program, from concept development and industry trade study preliminary and detailed design, payload integration & test, space vehicle integration and test and potentially on-orbit demonstration.
Functioning as the primary payload interface for customers, program management, product line engineering leadership, mission assurance and subsystem engineering teams
Developing and managing Interface-Control Documents (ICD) between the prime and sub-contractor
Planning, design, and execution of testing strategies to ensure payload qualification, exercise payload functionality and measure performance
Supporting the development of operational mission scenarios and payload concepts of operations
Payload sub-contractor oversight, including cost and schedule performance including
Review / Tech Eval of subcontractor proposals
Cost account manager (CAM) for Payload WBSs using EVMS
Recognizing and mitigating payload related issues and risks
Bachelor’s degree with 14 years of professional experience – OR – Master’s degree with 12 years of professional experience – OR – PhD with 10 years of professional experience
Requires an active Top-Secret/Sensitive Compartmented Information (SCI) clearance at time of application
Experience in managing sub-contractors
Knowledge of aerospace environmental testing standards
Established network of contacts in other NG divisions/sectors/programs
~ Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS.
Why ABC?
1. Our Patients: An intentional focus on small caseloads with a compassionate care approach.
2. Our Culture: ABC Core Values are more than just words on a wall. It's how we strive to live everyday.
3. Our Community: We ground ourselves in our WHY and the impact we have on the lives of others.
Total Compensation Package from $84,500 to $119,000 annually. Opportunity to earn MORE based on center size, mentorship of RBT’s and supervision of assigned trainees.
Your total compensation consists of a competitive base salary, performance bonuses, mentorship bonuses, and long-term ownership in the company.
*BCBA’s become eligible for long-term ownership upon promotion to the Sr. BCBA role. All other roles eligible.
Monthly Performance Bonuses: Bonuses are uncapped and start at just 26 hours of treatment delivery per week, meaning you’ll be rewarded for your impact without waiting months to qualify.
Sign On Bonus: Up to $10,000 based on start date and location.
Mentorship Bonuses: Provide supervision hours to an RBT pursuing their Master’s in ABA and earn bonus pay for your guidance, oversight and impact!
Certification Bonuses: Get rewarded for each therapist who becomes certified under your supervision.
Relocation Packages available: To ease the expenses of your transition.
About US
C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry-specific use cases. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making.
C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI-based platforms.
Global offices
United States | Canada | United Kingdom | United Arab of Emirates| India
Job Description:
Overview: This role involves building data products to extract valuable business insights and requires a highly analytical individual with strong problem-solving skills and a passion for machine learning and research.
Responsibilities
- Undertake data collection, preprocessing, and analysis
- Build models to address business problems
- Present information using data visualization techniques
- Propose solutions and strategies to business challenges
- Collaborate with engineering and product development teams
- Develop machine learning algorithms
- Conduct data-driven experiments to drive business decisions
Required Skills
- Data mining
- Machine learning and operations research
- Proficiency in R, SQL, and Python (knowledge of Scala, Java, or C++ is a plus)
- Experience with business intelligence tools (e.g., Tableau) and data frameworks (e.g., Hadoop)
- Strong math skills (e.g., statistics, algebra)
- Analytical mind and business acumen
- Excellent communication and presentation skills
- Preferred Algorithms and Use Cases:
- Text Analytics: Natural Language Processing (NLP) algorithms for sentiment analysis, text classification, named entity recognition.
- Voice Analytics: Speech recognition, voice-to-text conversion, emotion detection in voice.
- Image Analytics: Image classification, object detection, facial recognition.
Qualifications
- Proven 5+ years of experience as a Data Scientist or Data Analyst
- Bachelor's or master's degree in computer science, Engineering, or relevant field; graduate degree in Data Science or other quantitative field is preferred
C5i is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, age, marital status, disability, gender identity, etc. If you have a disability or special need that requires accommodation, please keep us informed about the same at the hiring stages for us to factor necessary accommodations.
Location: Sanford, FL (100% Onsite)
Company Overview: Confidential ($600M+ Revenue | 2,000+ Employees)
THE OPPORTUNITY
We are seeking a visionary Call Center Operations Manager & Customer Support Leader to lead a high-stakes transformation of our customer support ecosystem. This is not a "maintenance" role; you will be the architect of a modernized, data-driven hub, transitioning our operations through advanced technology integration (including AI) and strategic change management.
Reporting to executive leadership, you will oversee a team of 25+ agents and support staff, handling 12,000 monthly interactions, with the primary goal of elevating the customer journey into a competitive advantage.
CORE RESPONSIBILITIES
Strategic Transformation & Innovation
- Modernization Roadmap: Design and execute a comprehensive strategic plan to transition the center into a proactive, analytics-driven service hub.
- Tech Stack Evolution: Spearhead the deployment of AI-powered tools for sentiment analysis, intelligent routing, and self-service automation.
- Change Management: Lead the cultural and operational shift required to adopt new workflows, ensuring alignment across all levels of the organization.
Operational Excellence
- Performance Engineering: Define and exceed KPIs including FCR, CSAT, NPS, and AHT while maintaining strict SLA adherence.
- Workforce Optimization: Implement sophisticated workforce management (WFM) strategies to ensure optimal staffing and scalability.
- Voice of the Customer (VoC): Collaborate with Sales, Marketing, and Field Ops to ensure a unified customer journey and provide actionable insights back to the business.
Leadership & Mentorship
- Team Development: Directly supervise and mentor 2 Supervisors and a growing team of 25+ agents.
- Culture Building: Foster a high-performance, accountable, and inclusive environment that prioritizes professional growth and excellence.
QUALIFICATIONS
- Experience: 7+ years of progressive leadership in call center or customer support environments, specifically within service-based industries.
- Technical Acumen: Proven success implementing CRM, IVR, and Omnichannel platforms. Specific experience with AI/Machine Learning applications in a support context is highly preferred.
- Analytical Rigor: Advanced ability to interpret complex data sets and translate them into executive-level dashboards and actionable business intelligence.
- Education: Bachelor’s degree in Business or Operations required; MBA or relevant technical certifications are a plus.
- Presence: Ability to work 100% onsite in Sanford, FL, and lead with a high-energy, visible presence.
Why Join Us?
This role offers the rare opportunity to "own" the transformation of a massive operational footprint. You will have the resources of a $600M organization with the mandate to innovate and disrupt the status quo.
The Company is an Equal Opportunity Employer. Specific company details will be shared with qualified candidates during the initial screening process.
We’re looking for one of our first founding Senior Sales Development Representatives to help build the GTM process and grow from seed to Series A and beyond, backed by world-class investors in travel, AI, and SaaS. Working directly with Besty's Head of Sales and hiring manager, Edward Shorter: Besty:
Besty AI sets up in just 5 minutes for any portfolio size, from 5 to 1000+ properties. Help streamline guest communication, increase revenue, and automate operations. Our unified inbox connects SMS, WhatsApp, and email in one place, while AI-driven messaging handles guest interactions with a natural, human-like touch. We offer one-click upsells for gap nights, early check-ins, and custom add-ons, all with automatic payment processing and calendar updates. Our AI voice receptionist captures more bookings over the phone, and our reservation copilot lets you instantly check rates and availability across your portfolio. Besty also includes smart review requests, AI-powered task detection, sentiment analysis, real-time translations, and detailed analytics to improve response times and maximize ROI.
With a native iOS/Android app and a self-learning system that gets smarter with every interaction, Besty makes managing short-term rentals easier than ever. Choose full autopilot for 24/7 automated responses or maintain control with draft mode, where AI responses await your approval. We're proud to serve over 10,000+ properties worldwide.
What’s in it for you?
• Equity, competitive salary, and commission
• Growth opportunity into a leadership role
• Travel opportunities to global conferences to represent Besty
• Join an elite sales team in a high-growth environment
• Be part of a fast-growing startup (we've doubled in the last 6 months and are among the top quartile of the fastest growing startups on ChartMogul based on 3,000+ companies' Stripe subscription data)
• High-energy team, great culture, and an opportunity to be an early hire in a company scaling fast
About the Role:
• Highly motivated individuals with ambition to grow into an AE role quickly
• Proficiency in multiple languages is a plus
• Experience in the short-term rental space is a bonus but not required
Personal Characteristics
Other traits we desire in this candidate include:
- A natural leader who can influence and inspire others.
- Entrepreneurial with a high level of energy, dedication, and an unrelenting drive to succeed and win.
This is a sales job. Don't just apply to the role... send a personal message, follow up, use a multi-threaded approach. Stand out.
BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound.
This is one of the most culturally diverse regions in the state.
Three distinct Native languages are spoken: St.
Lawrence Island Yupik, Central Yup’ik, and Inupiaq.
About this position: Senior FP&A Analyst Location – El Paso, TX The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job.
Other duties may be assigned.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Applicants will be notified via phone or email within ten (10) business days of submittal.
Essential Duties & Responsibilities Monitor daily financial performance of the program, including revenue, labor costs, and operational expenditures.
Track actual financial performance against the approved proposal cost plan and program forecast to identify variances and emerging risks.
Perform detailed analysis of labor utilization, staffing levels, and labor costs to support alignment with program staffing models and financial plans.
Track and report workforce staffing levels relative to the supported population to support leadership in assessing daily operational readiness and maintaining safe staffing levels.
Maintain visibility into personnel pipelines, onboarding timelines, relocations, benefits costs, and other workforce-related financial drivers.
Analyze benefits costs, relocation expenses, and other indirect labor costs impacting overall program performance.
Monitor program labor and cost burn rates against budget and forecast to identify potential financial or operational risks.
Compile, integrate, and analyze financial and operational data from enterprise systems including ADP (payroll and HR), UKG (timekeeping and scheduling), Costpoint (ERP), and Adaptive (EPM).
Develop and maintain financial models, forecasts, and operational dashboards to support program decision-making.
Prepare daily, weekly, and monthly financial reporting and operational metrics for program leadership and executive management.
Identify trends, financial risks, or operational inefficiencies and escalate findings to program leadership.
Support development of program forecasts and scenario modeling to evaluate staffing, operational, and financial impacts.
Collaborate with operations, HR, recruiting, and finance teams to ensure workforce plans align with financial targets and contract requirements.
Assist in development of reporting frameworks that enable proactive management of financial and operational performance.
Support implementation and integration of enterprise performance management (EPM) tools, including Adaptive Planning or future EPM platforms.
Assist in preparation of program financial reviews, leadership briefings, and executive reporting related to program performance.
Required (Minimum Necessary) Qualifications Education Requirements: Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
Level of Experience Requirements: 4–6 years of experience in financial planning & analysis, program finance, government contracting finance, or a related analytical role.
Experience supporting large, complex programs or contracts with significant labor-based cost structures.
Experience tracking financial performance against proposal cost plans, budgets, and forecasts.
Experience performing labor cost analysis, staffing model analysis, or workforce-related financial analysis.
Experience working with enterprise financial and workforce systems such as ERP, payroll, and timekeeping systems.
Strong proficiency with financial modeling and data analysis tools such as Microsoft Excel and financial reporting platforms.
Experience preparing financial reports and analysis to support leadership decision-making.
Knowledge, Skills, Abilities, and Other Characteristics Strong financial analysis skills with the ability to identify trends, risks, and variances in large and complex datasets.
Ability to analyze labor utilization, staffing levels, and workforce cost drivers to support alignment with operational requirements and financial plans.
Ability to compare and reconcile proposal cost plans, financial forecasts, and actual performance to identify potential issues.
Ability to integrate and analyze data from multiple systems such as payroll, HR, timekeeping, and ERP platforms.
Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
Strong written and verbal communication skills with the ability to present financial analysis to internal stakeholders.
Ability to work cross-functionally with operations, HR, recruiting, finance, and program teams.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced operational environment.
Ability to develop financial models, dashboards, and reporting tools to support program monitoring and forecasting.
High level of attention to detail and accuracy in financial reporting and analysis.
Knowledge of organizational procedures and workflows – understanding how work moves through a company.
Basic knowledge of relevant technologies or tools – e.g., Microsoft 365, communication platforms, or industry‑standard software.
Knowledge of customer service practices – principles of providing quality service and managing inquiries professionally.
Knowledge of data privacy and confidentiality principles – awareness of proper handling of sensitive information.
Communication skills (written and verbal) – ability to convey information clearly and professionally.
Time management and prioritization – balancing multiple tasks and meeting deadlines.
Problem‑solving and critical thinking – analyzing issues and selecting appropriate solutions.
Interpersonal and teamwork skills – building rapport and collaborating effectively with others.
Attention to detail – producing accurate, error‑free work.
Preferred Master’s degree in Finance, Business Administration (MBA), Accounting, or related field.
Experience supporting federal government contracts or government services programs.
Experience supporting programs where staffing levels must be monitored against operational ratios or service delivery requirements.
Experience working with Deltek Costpoint or other government contracting ERP systems.
Experience with payroll or workforce management systems such as ADP or UKG.
Experience with enterprise performance management (EPM) platforms such as Adaptive Planning or similar financial planning tools.
Experience supporting high-growth or start-up programs where workforce ramp-up and staffing analysis are critical.
Professional certification such as Certified Management Accountant (CMA), Certified Public Accountant (CPA), or Chartered Financial Analyst (CFA).
Supervisory Responsibilities This position will not have supervisory responsibilities.
DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role.
Employees must always maintain a constant state of mental alertness.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of the time is spent sitting in a comfortable position with frequent opportunity to move about.
Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role.
Employees must always maintain a constant state of situational awareness.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.
The work described herein is primarily in a modern office setting.
Occasional travel may be required.
Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results.
If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.
Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer.
All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Lead, Mechanical Engineering - Thermal Analyst
Job Code: 33517
Job Location: Wilmington, MA
Job Schedule: 9/80 (Every other Friday off!)
Relocation: Relocation assistance is available to qualified applicants
Job Description:
L3Harris has an opportunity for a highly skilled Thermal Analyst to join our talented engineering organization. The Thermal Analyst will be a technical leader across multidisciplinary teams of engineers to create the best overall system design including thermal design, analysis, and test of optical systems operating in harsh space and ground environments. The candidate will possess in-depth understanding of aerospace thermal engineering technology and payload architectures for spacecraft sub-systems and instruments. These talents are used to direct and oversee teams who specialize in conductive, convective, and radiative analyses, understanding of heat pipes, radiative heat transfer, and thermal control hardware design (thermal blankets, surface treatments, heater tapes, thermistors) and the interaction with optical structures in order to minimize optical errors, and achieve operational temperatures. The role requires utilizing state of the art custom software in conjunction with Thermal Desktop and Finite Element Analysis (FEA) packages and often mentor other Thermal Analysts in the use of such tools.
Essential Functions:
- System level thermal design & development, payload level integration and test, and risk mitigation for space-based environments
- Perform thermal design and analysis tasks on complex mechanical hardware including precision mechanisms, electro-mechanical devices, aerospace mechanism design, complex electronics packaging, supporting space-based deployable mechanisms, avionics, innovative thermal and ground based systems
- Create and analyze design concepts using thermal analysis software & FEA
- Defines and establishes the technical approach to meet assigned objective
- Directs, coordinates and provides assistance to engineering team in order to meet assigned objectives
- Program support also includes requirements derivation and verification, system architecture development, loads derivation, trade studies, design sensitivity/optimization studies, preliminary and final design analysis, generation of analysis documentation (including presentation materials, and deliverable data packages), and leading system test activities
- Organization of thermal design and analysis as an IPT lead; frequently interfacing directly with customer technical leads and management.
- Prepares reports, formal documentation and presentation materials summarizing analysis results and present results to both external and internal groups, including leadership and customers
- Participates in and present information for Preliminary Design reviews (PDR), Critical Design Reviews (CDR) and Technical Interchange Meetings (TIM)
- Interfaces with outside suppliers/customers and other engineering disciplines to drive designs to closure (Structural, Systems Engineering, Electrical, Manufacturing, Performance, Quality, Configuration Management)
- Presents design details at program reviews to customers and independent reviewers
- Development of thermal test plans to manufacture and test payload sensor systems
- Support new business opportunities
- Mentor junior level engineers
Qualifications:
- Bachelor’s Degree in Mechanical Engineering or other related engineering or science degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience
- 7+ years of professional experience using thermal analysis tools such as Thermal Desktop (preferred), Sinda, Flotherm, Icepak, etc.
- 4+ years of providing technical leadership to a multi-disciplinary mechanical engineering team through system requirements, design, analysis, test, hardware build, delivery and launch
- Professional experience with thermal analysis of mechanical and electronic systems, in space, air or ground environments
- Professional experience with thermal vacuum testing
- Ability to obtain and maintain a U.S. TS/SCI Security Clearance
Preferred Additional Skills:
- Experience with finite element analysis software
- Able to support design decisions with well documented engineering analyses and calculations
- Able to analyze problems and to focus and drive down to the root cause of problems quickly
- Experience in leading engineering teams from conceptual through detailed design phases
- Experience as a lead engineer, project engineer, or IPT lead is a plus.
- Experience with Microsoft office tools (Word, Excel, PowerPoint, etc.)
- Active TS/SCI clearance
In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $122,000.00 - $227,000.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Location: San Diego, CA (Onsite)
Duration: 6+ Months
Job Overview:
Client is seeking an Engineering Technician II to support the Camera Image Quality (IQ) engineering team in San Diego. This role will focus on capturing photo and video data, analyzing image quality, and maintaining imaging databases used for camera development and evaluation.
The ideal candidate will assist engineers in camera testing, data analysis, and lab operations, while utilizing tools such as Python, Android Debug Bridge (ADB), and image/video analysis software.
Key Responsibilities:
- Photo & Video Capture and Imaging Data Management
- Capture high-quality photos and videos using camera devices (primarily smartphone cameras) in both lab environments and real-world scenarios.
- Execute image and video analysis tools to evaluate camera performance and generate quantitative and qualitative results.
- Manage and maintain imaging databases across multiple Image Quality (IQ) domains, including: Texture and Noise, Color Accuracy, HDR, Exposure, Zoom, Bokeh, Video Quality, Image, Stabilization
- Configure and operate Android devices using Android Debug Bridge (ADB) for camera testing and data capture.
- Organize captured data through structured folder systems and naming conventions to support multi-device testing workflows.
Camera Lab Maintenance
- Maintain and operate Camera Image Quality evaluation labs located at San Diego campus.
- Ensure the lab environment is properly configured for camera testing and data collection.
- Support camera engineering teams by maintaining testing equipment, scenes, and workflows.
Image Quality Evaluation Support (Optional)
- Develop and enhance Python-based tools for image quality analysis and evaluation.
- Assist in developing evaluation protocols for camera IQ metrics, including texture, color, HDR, exposure, zoom, and video stabilization.
- Support development of test scenarios for both lab setups and real-world capture conditions.
- Work with tools such as FFmpeg for video analysis and processing.
- Assist in building and organizing image/video datasets for machine learning training, including data annotation and labeling.
Required Qualifications:
- Bachelor's degree in Engineering (Electrical Engineering, Computer Engineering, Computer Science, or related field).
- Strong interest in camera imaging, photography, or image quality evaluation.
- Basic knowledge of Python programming.
- Ability to manage large datasets and organize technical data efficiently.
Preferred Qualifications:
- Experience with image or video processing tools.
- Familiarity with Android Debug Bridge (ADB).
- Knowledge of MATLAB, Python scripting, or FFmpeg.
- Exposure to computer vision, image quality analysis, or camera testing.
- Understanding of image datasets used in machine learning workflows.
Summary:
The Senior Manufacturing / Process Engineer is responsible for developing, implementing, and improving manufacturing processes for electronic assemblies in a high-mix, low-volume environment. This role supports both the U.S. and Vietnam facilities, ensuring process repeatability, cost efficiency, and product quality across SMT, Through-Hole, and system assembly operations. The senior manufacturing process engineer will report directly to the VP of operations.
Goals:
- Build products and provide services with the highest Flexibility, Productivity, and Quality.
- Achieve total customer satisfaction through technical excellence and responsive engineering support.
- Ensure successful NPI launches through cross-functional collaboration, process validation, and data-driven feedback to design and quality teams.
Objectives:
1. Support production operations in the following categories:
a. Reduce downtime caused by engineering issues (programming, MPI errors, tooling, design, or line stoppage).
b. Improve quality yield through root cause analysis, corrective actions, and robust process setup.
c. Lead NPI and prototype builds, ensuring process readiness, documentation completeness, and manufacturability validation prior to production release.
2. Provide engineering services to meet customer needs and expectations in the following areas:
a. Design for Manufacturability (DFM).
b. Manufacturing Process Instruction (MPI) creation and maintenance.
c. Engineering Change Order (ECO) implementation.
d. Defect Reduction Team (DRT) meetings and follow-up actions.
e. Failure analysis and corrective action documentation.
f. Develop and validate new or modified processes, including process capability studies, DOE validation, and reflow/wave solder profile optimization
g. Other engineering requests as required by customers or management.
Job Description:
SMT / Through-Hole / 2nd Ops / 3rd Ops Process Support
- Review daily SMT or build schedule to ensure process readiness.
- Confirm all required items are complete and available prior to production:
- Job package with full build documentation.
- Manufacturing Process Instruction (MPI) reviewed and approved.
- Routing definitions for data collection.
- Validated reflow or wave solder profiles.
- ECOs, deviations, or special instructions incorporated into the MPI and/or job package.
- All required tooling available and verified.
- Review pre-build DFM, document known defects, and hyperlink details in the MPI.
- Lead cross-functional NPI kickoff meetings to review design requirements, risk areas, and special process considerations.
- Document and track NPI issues and lessons learned for future builds.
- Coordinate with Program Managers to resolve DFM showstoppers prior to build.
- Analyze previous quality data, identify recurring defects, determine root causes, and implement corrective actions.
- Design, order, and verify all required tooling (stencils, wave solder pallets, press-fit fixtures, conformal coat fixtures, etc.).
- Maintain tooling logs, labeling, and readiness tracking within Omega Build Readiness.
- Inspect and sign off first article setups for critical processes (stencil printer, reflow oven, wave solder, etc.) using the First Article Checklist.
- Inspect initial boards after print and reflow for solder release, bridging, voids, and process anomalies. Document findings and sign off the First Article Report.
- Provide on-the-floor training for operators and technicians regarding new processes, corrective actions, or observed deficiencies.
- Support production by promptly responding to technical inquiries or line support issues.
- Exercise full authority to stop the line if repeated defects or safety concerns are observed.
Quality Data Review & Root Cause Analysis
- Review production data in Omega Data Collection, identifying root causes and corrective actions.
- Review Daily, Weekly, and Customer Quality Reports to identify trends, recurring issues, or process gaps.
- Provide structured analysis and report findings to Quality and Production (using 8D or equivalent methodology).
- Document corrective actions and verify implementation during the next production run.
- Present findings and improvement updates in internal and customer quality meetings.
Other Responsibilities:
- Create and submit Post-Build DFM reports to Program Managers with improvement recommendations.
- Implement and validate ECO changes per revision control procedures.
- Perform and document detailed failure analyses for internal and customer returns.
- Participate in process improvement projects and defect-reduction initiatives.
- Provide customer-driven engineering services or special support requests.
- Develop and deliver internal technical training for operators and peers.
- Support ISO 9001 and AS9100 activities, including audits, documentation, and Work Instruction updates.
Qualifications:
- Bachelor’s degree in Manufacturing, Industrial, or Mechanical Engineering (or related discipline).
- 8–12 years of hands-on experience in electronics manufacturing (PCBA, box-build, system integration).
- Deep understanding of SMT, Through-Hole, and system assembly processes.
- Proficient in process validation, FAI, SPC, DOE, and yield improvement.
- Familiarity with FactoryLogix and related MES/ERP systems.
- Experience leading NPI builds and developing new assembly processes from prototype through production release.
- Familiarity with DFM/DFT analysis tools and PCB CAD systems (e.g., Altium, Valor, Mentor).
- Experience with Lean, Six Sigma, and structured problem-solving tools.
- Strong communication and analytical skills with the ability to multitask in a fast-paced environment.
- U.S. Citizen or Permanent Resident (ITAR requirement).
Compensation:
$120-$150K Annually
Benefits:
Medical
Dental
Vision
401K + Roth 401K
Vacation
Paid Holidays
