Scribehow Com Jobs in Usa

The Director, Events will be responsible for developing and executing a comprehensive event strategy that supports brand visibility, audience engagement, and business objectives across the company. This role manages all aspects of event planning and execution, including industry conferences, client summits, and internal events. This position requires translating business goals into measurable event deliverables. The Director, Events will work closely with marketing, sales, internal communications, creative, and leadership teams to ensure events meet brand standards and align with company objectives.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Event Strategy, Planning, and Execution – 55%

• Develop and implement a strategic event roadmap aligned with marketing, sales, and business objectives.
• Lead annual planning, budgeting, and calendar development for internal and external events.
• Collaborate cross-functional to ensure event initiatives support broader business priorities.
• Conceptualize event experiences that reflect and represent ’s brand and culture.
• Oversee logistics, vendor relationships, contracts, and on-site operations.
• Manage budgets, timelines, and resources to ensure seamless execution.
• Direct live event operations to ensure quality, consistency, and brand alignment.
• Serve as the primary contact for internal stakeholders, vendors, and partners.

Event Marketing and Performance - 30%

• Partner with digital, creative, field marketing and social teams to develop integrated event promotion and follow up strategies.
• Ensure consistent messaging and visual identity across all event marketing materials.
• Establish and track KPIs to measure event success and ROI.
• Deliver post-event analysis with actionable insights for continuous improvement.
• Leverage attendee (internal and external) feedback and engagement data to optimize future planning.

Leadership and Team Development - 15%

• Manage and develop the events team
• Promote accountability, operational efficiency, and collaboration within the team

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Supervises a team of direct reports.
• Manages vendor relationships and event budgets.
• Communicates externally with venues, agencies and partners.

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• Bachelor’s degree in marketing or related field
• 9+ years in event strategy and execution
• Experience managing large-scale trade shows, conferences, and multi-brand portfolios.

Where creativity meets craftsmanship — design brilliance under the Florida sun in Boynton Beach!

We’re growing, we’re hiring, and we’re inviting talented makers to join our vibrant, hands-on team.

At , we create stunning engagement rings and fine jewelry that help people celebrate love with beauty, care, and sparkle.

Ready to trade the ordinary for something extraordinary? Let’s make brilliance together.

Compensation & Details

• Pay: $25–$30/hr (based on experience)
• Schedule: Full-time, Monday–Friday (Day Shift)
• Benefits: 401(k), health & dental insurance, employee discounts, paid time off, bonus opportunities
• Location: On-site at our workshop in Boynton Beach, FL

What You’ll Be Doing

• Stone & Diamond Setting: Bring jewelry to life by securely placing precious gems
• Polishing & Finishing: Make each piece shine like it’s ready for the red carpet
• Repairs & Sizing: Restore sentimental treasures to perfection
• Rhodium Plating: Add that perfect final touch of elegance
• Quality Control: Nothing leaves the bench unless it’s flawless

What We’re Looking For

• Proven experience in stone setting, polishing, resizing, and jewelry repair
• Skilled in working with various precious metals
• Detail-oriented, reliable, and proud of delivering exceptional quality
• Strong work ethic, teamwork mindset, and a love for craftsmanship

Why You’ll Love Working Here

• A Legacy of Brilliance: Over 35 years of success in the jewelry industry
• Hands-On & Creative: If you love working with fine details, this is your kind of job
• Growth & Stability: While traditional jewelers struggle, we keep expanding
• Team of Experts: Learn from experienced jewelers and hone your skills
• Customer Love: 3,000+ five-star reviews on Trustpilot

Overview

, Inc. has consistently been at the forefront of innovation and customer experience for more than 40 years. This highly visible, enterprise role powers our Loyalty, Retention, and Customer Growth strategy across all brands within our portfolio, including 1-800-Flowers, Harry & David, Cheryl’s Cookies, Personalization Mall, The Popcorn Factory, Shari’s Berries, and more.

We are seeking a customer-centric, data-driven leader who challenges the status quo, delivers measurable results, and brings creative yet disciplined approaches to growth. Maintaining leadership in the gifting space requires continuous innovation, bold thinking, and a relentless focus on customer behavior and economics.

The Senior Director of Loyalty, Retention & Growth will own the enterprise loyalty growth engine, accountabile for driving incremental purchase frequency, retention, customer lifetime value (CLV), and contribution margin per customer. This role is responsible for ensuring Loyalty is not a benefit program, but a measurable, EBITDA-conscious growth lever that reduces reliance on paid acquisition and strengthens long-term customer relationships.

This leader will define the strategic roadmap, financial model, and operating rhythm for Loyalty—pairing clear customer value with disciplined experimentation, omnichannel activation, and continuous optimization.

Key Responsibilities

Loyalty Strategy & Program Roadmap

• Define and own the multi-year enterprise loyalty strategy, including program architecture, member value proposition, tiering, benefits, and customer positioning.
• Own the Free → Paid loyalty funnel, including membership mix, upgrade rates, renewal performance, and paid-tier penetration.
• Establish a loyalty operating rhythm that ensures continuous improvement through structured testing, optimization, and performance reviews.
• Translate enterprise growth goals into loyalty initiatives that drive incremental revenue, frequency lift (1x → 2x+), and retention—not just engagement.

Omnichannel Lifecycle & Journey Leadership

• Lead loyalty lifecycle strategy and activation across app-first and owned channels, including Push, in-app journeys, Email, SMS, Direct Mail, and onsite experiences.
• Ensure all loyalty communications are explicitly tied to behavioral objectives (activation, repeat purchase, upgrade, renewal), not just message delivery.
• Develop and manage a loyalty promotional calendar that balances customer value with margin discipline and long-term profitability.
• Partner with CRM Ops and channel teams to ensure consistent execution, personalization, and scalable activation.

Measurement, Forecasting & KPI Ownership

• Own the loyalty business case and performance scorecard, including member acquisition, engagement, upgrade, renewal, and retention forecasting.
• Drive measurement frameworks focused on incrementality and profitability, including test vs. control, holdouts, and cohort analysis.
• Make data-backed recommendations to improve program ROI, contribution margin, and long-term value creation.

Personalization & Customer Experience Innovation

• Leverage customer data, segmentation, and behavioral insights to create relevant, personalized loyalty experiences that reduce incentive waste.
• Identify opportunities to improve the end-to-end member journey (join → earn → redeem → renew → advocate).
• Lead enhancements to loyalty journeys, triggered programs, and lifecycle touchpoints to increase frequency and reduce churn.

Platform, Data & Operational Excellence

• Own loyalty platform capabilities and performance; identify feature, data, and technology needs to support roadmap delivery.
• Partner with Martech, Analytics, and Data teams to ensure loyalty data is accurate, actionable, and usable across activation channels.
• Ensure loyalty reporting, tagging, and performance measurement are consistent, scalable, and decision-ready.

Cross-Functional Leadership & Enterprise Alignment

• Serve as the enterprise loyalty lead, aligning Brand, Product, Analytics, Merchandising, Customer Service, and Technology around shared loyalty goals.
• Influence stakeholders and align teams around financial and behavioral loyalty KPIs, not vanity metrics.
• Build and lead a high-performing team culture focused on speed, accountability, experimentation, and customer obsession.

Qualifications

• 10–12+ years of experience in Loyalty, CRM, Retention, or Lifecycle Marketing with a proven track record of launching and scaling omni-channel loyalty programs.
• Strong strategic and analytical orientation with the ability to translate customer behavior into financial outcomes and growth plans.
• Deep understanding of loyalty economics, including incrementality, liability, breakage, margin impact, and incentive optimization.
• Experience leading cross-functional initiatives across Marketing, Product, Data, and Technology.
• Strong command of app-first lifecycle marketing and CRM best practices (Push, in-app, Email, SMS, Direct Mail, onsite).
• Entrepreneurial mindset—comfortable operating lean, moving quickly, and building from 0→1 and 1→10.
• Experience managing teams and developing talent.
• Digital/eCommerce experience preferred; retail experience strongly preferred.

Location: Hybrid (Jericho, NY preferred | Open to NYC, Chicago, IL Area, Columbus, OH Area)

Schedule: 4 days onsite / 1 day remote

About the Role

We’re looking for a Senior Manager, Enterprise CRM Operations to lead the execution and evolution of CRM marketing across a portfolio of iconic brands.

This is a high-impact leadership role responsible for driving end-to-end CRM campaign execution, managing a team of CRM professionals, and partnering cross-functionally to bring lifecycle marketing strategies to life.

This team operates like an internal agency, supporting multiple stakeholders across the business—so we’re looking for someone who can balance technical expertise, team leadership, and stakeholder management while also bringing forward-thinking ideas around automation and efficiency.

What You’ll Do

• Own and lead end-to-end CRM campaign execution within Salesforce Marketing Cloud (SFMC)
• Oversee cross-channel campaigns including email, SMS, and push notifications
• Translate marketing strategies into technically sound customer journeys and audience builds
• Manage campaign calendars, workflows, QA processes, and deployment governance
• Lead, mentor, and develop a team of CRM professionals (including contractors)
• Partner with Marketing, CRM Strategy, and cross-functional stakeholders to deliver campaigns on time and at scale
• Drive process improvements, automation, and operational efficiency across CRM workflows
• Ensure data accuracy, segmentation integrity, and platform best practices
• Leverage AI and predictive tools (e.g., Einstein) to improve campaign performance
• Act as a key liaison between stakeholders and the CRM Operations team

What We’re Looking For

• 7+ years of experience in CRM, lifecycle marketing, or marketing operations
• 3+ years of experience leading and developing teams
• Strong hands-on experience with Salesforce Marketing Cloud (SFMC)
• Experience building and managing email campaigns, automated journeys, and segmentation strategies
• Deep understanding of CRM campaign workflows and execution processes
• Strong project management and organizational skills
• Ability to work cross-functionally and manage multiple stakeholders
• A balance of technical expertise and leadership capability

What Sets You Apart

• Experience in an agency or agency-style environment
• Background transitioning from hands-on CRM/Marketing Automation into leadership
• Strong process improvement and automation mindset
• Ability to bring strategic thinking and innovation to CRM operations
• Experience with AI-driven marketing tools and advanced personalization

Why Join Us

At 1-800-FLOWERS.COM, Inc., our brands help people celebrate life’s most meaningful moments. As we continue to grow and evolve our CRM capabilities, this role will play a key part in shaping how we engage with customers at scale—bringing together data, technology, and creativity to drive impact.

The expected salary range for this position is $115,000 to $125,000 annually. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.

To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.

Benefits may include*:

• Medical, dental, vision, life, and disability insurance for the associate and eligible dependents
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401(k) retirement savings program
• Mental health resources and Employee Assistance Program (EAP)
• Paid vacation time (accrued based on hours worked and tenure)
• Paid company holidays
• Employee discount across our family of brands
• Potential eligibility for annual merit-based compensation increases, where applicable

*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and applicable law. The Company reserves the right to modify, amend, or terminate benefit plans and programs at any time.

This role is primarily focused on supporting evening operations, with additional compensation provided for evening, after-hours, and on-call coverage.

Job Description:

• Support and manage evening operations to ensure a smooth overnight workflow.
• Maintain clear and consistent communication via Slack, providing updates throughout the night on ongoing activities, issues, or changes.
• Proactively set the night shift up for success, ensuring the morning team is fully informed of any events, updates, or outstanding items from the overnight shift.
• Be available on-call after 23:00 (11:00 PM) to handle any situations that may arise.

About Us

At , we deliver excellence and fun in equal measure. Our dynamic, collaborative environment fosters innovation while ensuring we kick butt as a team! As a Flight Coordinator, you’ll manage every aspect of client flight logistics—from sourcing and pricing to execution—while gaining hands-on exposure to aircraft markets, pricing strategies, and sourcing pools. We provide structured training to support your growth and success.

Key Responsibilities

• Aircraft Sourcing & Logistics: Coordinate and manage all aspects of flight logistics, sourcing aircraft and ensuring a seamless client experience from start to finish.
• Industry Expertise: Develop a strong understanding of aircraft pricing strategies, sourcing pools, and fulfillment options through hands-on experience and training.
• Vendor Relationships: Build and maintain relationships with aircraft operators, negotiating contracts and securing optimal pricing.
• Flight Management: Track, monitor, and manage flight schedules, ensuring clear and timely communication with clients, operators, and internal teams.
• Cross-Team Collaboration: Work closely with sales brokers and management, providing accurate updates and operational support.
• Confidentiality: Handle sensitive client and proprietary information with professionalism and discretion.
• Performance Goals: Consistently meet monthly flight coordination and margin goals.
• Evening & After-Hours Coverage: Support evening shifts, including nights, weekends, and off-hour rotations as part of a 24/7/365 operation.
• Perform additional duties as directed by management.

Qualifications

• Bachelor’s degree in a related field or equivalent experience in operations or a service-oriented environment.
• Ability to thrive in a fast-paced, multitasking environment.
• Strong verbal and written communication skills.
• Familiarity with FAA Part 135 operations is a plus.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office (especially Excel) and comfort learning new systems.

Compensation

$26 per hour and may increase based on relevant experience, with additional pay for evening and after-hours shifts, plus the opportunity to earn performance-based incentives. Any work performed after 11:00 PM will be compensated with an additional three (3) hours of pay.

Please Note: This role requires flexibility and is best suited for candidates to be comfortable working evening shifts, nights, and weekends. It is not ideal for individuals with strict scheduling limitations.