Salesforce Stock Jobs in Richardson
73 positions found
Job Description
We are dedicated to enhancing not only the lives of our valued clients but also the personal and professional growth of our people. We've grown 32% since last year, creating a need to expand our sales team into several key local markets, and we're on the lookout for an individual with a competitive background who is hungry for career advancement, performance-based compensation, and an environment surrounded by a team of like-minded and high-achieving peers.
This sales role requires a high level of autonomy and independence, but you will be trained and receive ongoing support and advanced training from a high-performing veteran sales team. The ideal person for this role is someone who is highly confident, is not afraid of the daily grind, can focus on their goals, and excels at working through adverse situations with determination and enthusiasm.
Position Description:
As an outside sales professional you will cover a dedicated assigned territory. After receiving comprehensive classroom and field training with one or more of our accomplished sales trainers, you will make sales calls to small- and medium-sized businesses across various industries in your territory. You will schedule and attend in-person meetings with business owners and key decision-makers, introducing them to industry-leading supplemental insurance solutions tailored to fit their employee's needs. You will often work with your clients' employees on an individual basis as well as conduct presentations for employee groups ranging from 5 to 100+.
Core Responsibilities:
* Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities
* Respond to client inquiries via phone, email, or text as needed
* Schedule meetings with potential and existing clients to understand their insurance needs
* Attend scheduled calls and meetings with your sales manager and team
* Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients
* Build and nurture your own client portfolio
* Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself
* Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week
* Record daily work stats and sales activity updates at the end of each work day
The Ideal Candidate For This Role Possesses:
* Personality: You are outgoing and personable, you build trust easily with people, and you are someone who is invigorated and not intimidated by befriending strangers and conversing with new acquaintances.
* Confidence: Your confidence assures clients that their time spent with you is worthwhile and that the products you're offering add value. Addressing objections and pushback should come naturally.
* Coachable: You embrace feedback whether positive or critical and apply it where it's needed to improve your results. The ability to adapt and think outside the box is crucial for this role.
* Mental Toughness: You will face daily challenges in this sales role, so resilience is a required strength. You must be someone who is able to overcome adversity situations and not allow them derail your entire work day or week.
* Work Ethic: You expect personal and professional growth from yourself more than anyone else expects it of you. You don't quit until the goal is met or you have given your absolute best effort toward meeting it.
QUALIFICATIONS & DESIRED SOFT SKILLS:
* Strong interpersonal skills with the ability to build genuine connections quickly.
* A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles.
* Clearly-defined personal goals, a positive attitude, and optimistic outlook.
* Quick-thinking with exceptional situational awareness and critical thinking skills.
* Hunger for learning and growth, strong time management abilities, and the capability to work independently.
* Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers
ADDITIONAL QUALIFICATIONS:
* Pass a high-level pre-employment background check
* Active Drivers License and reliable transportation
* Active Health & Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available)
* Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered)
COMPENSATION & BENEFITS:
* Comprehensive classroom and field training program
* Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions
* Health, dental and vision benefits offered after 60-days of employment
* Performance-based promotions
* Control of your schedule based on results achieved rather than time worked
* Continuing professional development classes, advanced sales trainings, and leadership development classes
* Culture of camaraderie, friendly competition, and success mindset
Apply now to be part of a team that embraces challenges and rewards effort!
ZR
- Role Overview Our client is looking for a Client Success Specialist to join their growing team.
This role sits at the intersection of operations, customer experience, and process management , supporting clients after the sales process to ensure smooth onboarding, accurate data management, and a high level of service.
This is a great opportunity for someone who enjoys organization, problem solving, and building strong client relationships in a fast-paced environment.
What you'll be doing: Manage customer accounts and ensure accurate setup in internal systems Review reports to ensure equipment and services remain compliant and ready for use Maintain and update customer agreements and account data Serve as a key point of contact for customers, addressing questions and supporting ongoing needs Help prepare and coordinate equipment for clients Support leadership on operational improvements and special projects as the company continues to grow What they're looking for: Bachelor's degree 2+ years of experience in a customer-facing, operations, or administrative role Strong attention to detail and organizational skills Excellent communication skills Comfortable working with Microsoft Office and CRM systems (Salesforce is a plus) Someone proactive, reliable, and excited to be part of a growing organization
Job Description:
Training Schedule: Day Shift, Monday-Friday, 8 AM-5 PM
Work Location: Onsite
Summary:
As a Call Center Representative in our Outreach team, your responsibility is to cultivate robust customer relationships that foster our clients’ growth while championing the needs of customers by collaborating with the clients’ internal teams. You will serve as a trusted resource for our Business Market and Public Sector customers. This position will closely collaborate with Marketing Sciences, Sales, Contract Management, and other stakeholders to analyze high-risk customers, playing a crucial role in reducing churn and safeguarding our revenue through exceptional communication and strategic engagement. You will work directly with customers to present offers or provide recommendations for account optimization and encourage the use and adoption of online tools. This white glove service role requires excellent customer service skills and the ability to establish strong internal partnerships with Sales, IT, and Finance to create mutually beneficial solutions. As this is a brand-new program, flexibility is a non-negotiable in this role; the ideal candidate will be willing to adapt to the changing demands of our business.
Key Responsibilities Include:
· Utilizing Project Management skills by working closely with the key partners to maintain a continuous flow of information specific to case status, and to identify potential issues and/or opportunities
· Conduct outbound customer outreach (manual and campaign-based) to provide updates, present offers, identify opportunities, and reinforce value.
· Building and nurturing collaborative relationships with support teams while consistently demonstrating professionalism and emotional intelligence
· Turning negative/neutral experiences into positive interactions based on a proactive approach
· Serving as a brand ambassador and advocate for your customers, throughout every contact, highlighting all our clients’ products and services
· Identifying plans and services that would suit customer needs to prevent future contacts
· Turning customer contacts into a sale or a save opportunity with a premium experience
· Demonstrating a high level of critical thinking when making decisions in customer resolution and considering the impact on our brand
· Supporting high-level escalations through the entire customer journey, including pain points, identifying the root cause of concerns, and working quickly to resolve them
· Proactively triaging high-risk accounts, flagging early signs of churn, and collaborating across departments to mitigate risk.
· Provide technical or account assistance in collaboration with Sales and Support teams.
· Document customer interactions thoroughly using CRM tools to ensure alignment and visibility
· Knowledge of and adherence to telemarketing laws
Soft Skills:
· Ability to communicate clearly and compassionately, both verbally and in writing
· Adaptive to changing situations in a competitive market
· Ability to overcome objections while demonstrating genuine empathy
· Genuine interest in people and a desire to help and build relationships with customers
· Comfort navigating change in a dynamic environment with a positive, solutions-oriented mindset.
Required Qualifications:
· White Glove Outreach Customer Service: 1-2 years
· Customer Service, Account Management, or Customer Success: 1-2 years
· Familiarity with CRM systems such as Salesforce or Workflow Manager (WFM), and tools like Microsoft Office
· Experience working in Loyalty/Retention programs with a high understanding and performance with loyalty tools such as Compass & Mysolutions
· Strong analytical skills and attention to detail; ability to recognize patterns and trends in customer behavior.
· Previous experience working in a Secure Workspace (SWS) type environment or white room (no pen, paper, mobile or electronic devices, etc.): 1+ years
Preferred Qualifications:
· One or more years of Technical and Public Sector customer experience: 1+ years
· Experience troubleshooting hardware, software, applications, network, and device issues
· Experience resolving customer issues, billing, and/or handling product Q&A
Ability to commute/relocate:
- Carrollton, TX 75007: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Outreach Customer Service: 2 years (Required)
- CRM software: 2 years (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
10 year exp.
in LivevoxNICE In Contact development Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)Strong knowledge on Nice Personal Contact Dialer.Strong knowledge on NICE IEX .Strong knowledge on Nice Quality Management LiveVox dialer Smart Reach hands-on with scriptingGood knowledge on API GW Elastic Stack (ELK) Snowflake integration.Good knowledge on AWS Kafka and hands-on on AWS services such as EKS|EC2 | Lambda andKafka configuration knowledge.Should have knowledge on salesforce call center components ( SSO configurationSailPoint profiling Omnichannel call center setup SF managed packagesSoftphone integration with NICE LiveVox switches)Understanding of the Studio ScriptingExperience working with Kafka.Experience Nice Personal Contact Dialer.Experience in NICE IEXKnowledge in CICD Tools and DevOps pipelineMust come to office 3-4 days and be in office for client interview.Nice Quality ManagementNICE IEXNice Personal Contact DialerNice Incontact Studio ScriptingLiveVox dialer Smart Reach hands-onKafkaPre-Screening Questionnaire Hands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working on LiveVox dialer Smart Reach hands-onAbility to come to office 3-4 days a week.
Job Purpose
The Hotline Support Technician/ Engineer role is to delight customer through assisting with online support and telecommunication. This is a highly impactful role, requiring a generalist’s mindset and an eagerness to learn and develop a broad expertise of CPS’s products, across the electrical, and software domains. As technical support personnel, you would be responsible for assisting customer with CPS inverters issues at site through phone and remote monitoring portal.
Duties and Responsibilities
• Support installers and field technicians across phone and email channels by answering common questions, troubleshooting technical issues, and resolving technical requests.
• Provide feedback for the enhancement and development of existing products based on customer and installer input.
• Monitor Solar sites for customer and provide regular update on the inverter error.
• Provide response to all online open tickets on the monitoring portal.
• Perform diagnostic activites on portal and clear the faults/ errors remotely for inverter at customer sites and assist service team.
• Organize fleet or batch actions and coordinate service projects for customers (manage communications, organize action plans, coordinate within CPS, communicate proactively and in steady, structured way for customer resolutions – secure customer delight during such efforts)
• Be professional in all aspects of work quality, communications, company and individual presentation
• Provide remote technical assistance to our field techs and Engineer while they are on site. Qualifications:
• At least High School diploma is required or 4 year degree bachelors in similar domain.
• Proficiency with Microsoft Office, Adobe PDF, Document Management. experience is preferred
• Vocational, technology training coursework including hands-on training
• 1 year of experience with solar and/or energy industry services, commissioning, and applications preferred, but on-the-job training is available in some cases
• Knowledge of solar PV inverter and technology (residential, commercial, utility, power conversion)
• Good verbal and written communication skills. Diplomatic and artful communicator when challenged by field or service issues
• Good skills using email, text, phone, Excel, Word
• Multiplexer, agile, speed and problem solving oriented, systematic, organized. Working Environment
• Regularly spend long hours sitting and using office equipment and computers.
• Regularly spend long hours answering phone calls and emails.
• Regularly move from sitting to standing positions effortlessly.
• Regularly spend long hours in intense concentration reviewing and entering information into a computer.
• Regularly use hands and fingers to handle, control or feel objects.
• Regularly see details of objects that are less than a few feet away.
• Regularly speak clearly so listeners can understand.
• Regularly understand the speech of another person.
• Frequently work in on projects that require deadlines.
• Frequently bend to file and maintain files. • Occasionally lift 5-10 pounds.
• Require coverage off shift hours upon request/ as needed.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Job Overview:
The Relationship Development Sales Associate is responsible for managing a dedicated portfolio of customer accounts with monthly billings. This role emphasizes proactive account management, quarterly reviews, and strategic engagement with existing clients to increase revenue through upselling. The ideal candidate will leverage in-depth product knowledge, client insights, and executive-level engagement to deepen relationships, understand clients' business challenges, and grow accounts.
Key Responsibilities:
- Account Management: Serve as the primary contact for assigned accounts, providing support, insights, and solutions tailored to each client's unique needs.
- Quarterly Account Reviews: Conduct in-depth, quarterly reviews with each assigned account to assess satisfaction, address needs, and explore new opportunities.
- Revenue Growth and Upselling: This is a quota-carrying role, with a focus on upselling our products exclusively to the existing client base. You'll work toward revenue and commission targets by identifying upsell opportunities and presenting tailored solutions to clients.
- Executive-Level Engagement: Build relationships at the executive level to understand clients' strategic goals and align Granite's products to meet those objectives effectively.
- Product Expertise: Develop in-depth knowledge of Granite's full range of products to position and sell the best solutions for each client.
- Client Communication: Maintain consistent and proactive communication with clients to foster trust, offer assistance, and stay updated on any evolving needs or challenges.
- Strategic Account Planning: Create account plans to manage client growth, upsell potential, and identify areas for strengthening the client relationship.
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
- 1-2 plus years of experience in account management, sales, or client relationship roles, ideally with a focus on upselling or quota-based growth.
- Proven ability to build and maintain executive-level relationships.
- Strong organizational skills and ability to manage a high volume of accounts.
- Exceptional communication and interpersonal skills.
- Ability to understand client business challenges and position solutions effectively.
- Experience with CRM tools (e.g., Salesforce) and proficiency in Microsoft Office Suite.
- Flexibility for occasional travel, if necessary, though travel is not a primary aspect of this role.
About the Role
Impact you will make
The Regional Customer Success Leader plays a pivotal role in driving FinThrive's mission to transform healthcare revenue management through technology and partnership. This leader ensures that our customers realize measurable financial and operational outcomes while maintaining strong executive relationships across their portfolio. By coaching and empowering a high-performing team of Customer Success Directors, this role directly influences revenue retention, client growth, and customer satisfaction. Acting as a strategic connector between our clients and internal teams, the Regional Leader helps shape FinThrive's reputation as a trusted partner and accelerates our success in an evolving healthcare landscape.
Regional Customer Success Leader
What You Will Do
- Report to the SVP, Growth and lead a regional team of Customer Success Directors
- Coach, mentor, and develop Customer Success Directors to build a high-performance culture focused on proactive client engagement, strategic account planning, and measurable outcomes.
- Ensure execution of account strategies that drive revenue retention, client growth, NPS improvement, and achievement of customer success KPIs.
- Use data-driven insights to identify at-risk accounts, develop intervention plans, and align customer outcomes with FinThrive's strategic objectives.
- Partner cross-functionally with Sales, Product, Marketing, Implementation, Customer Support, IT, and Finance to ensure seamless customer experience and alignment on account strategy.
- Lead regular Executive Business Reviews (EBRs) and support escalation management to ensure client satisfaction and value realization.
- Drive adoption of FinThrive's full suite of revenue cycle technology solutions across your customer portfolio.
- Represent the voice of the customer internally and influence product roadmaps through structured feedback loops.
- Collaborate with leadership on forecasting, renewal planning, and upsell strategies to meet financial targets.
- Travel up to 50% to meet with customers, attend industry events, and strengthen executive relationships.
What You Will Bring
- 10+ years of experience in healthcare technology, revenue cycle management, or SaaS-based customer success.
- 5+ years of leadership experience managing and developing regional or national customer success teams.
- Proven success in revenue retention, growth, and client satisfaction within complex healthcare organizations.
- Strong executive presence and communication skills, with the ability to influence at all levels of the client organization.
- Experience in account strategy, KPI management, and operational execution.
- Demonstrated ability to collaborate across functions and drive cross-departmental alignment.
- Excellent analytical, problem-solving, and organizational skills with a data-first mindset.
- Proficiency with Salesforce, Gainsight, Gong and other CRM or customer success tools.
- Bachelor's degree required; MBA or advanced degree preferred.
- Travel required: up to 50%.
What We Would Like to See
- Prior experience with revenue cycle SAAS technology and service solutions
- Strong understanding of healthcare reimbursement, payer-provider workflows, and regulatory requirements.
- Demonstrated success driving NPS participation, EBR cadence, and customer engagement metrics.
- Commitment to FinThrive's core values - Customer Centric, Agile, Reliable, Engaged (CARE).
About FinThrive
FinThrive is advancing the healthcare economy.
For the most recent information on FinThrive's vision for healthcare revenue management visit /why-finthrive.
Award-winning Culture of Customer-centricity and Reliability
At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at careers#culture.
Our Perks and Benefits
FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit /careers-benefits.
FinThrive's Core Values and Expectations
- Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
- Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations
Physical Demands
The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Statement of EEO
FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.
FinThrive Privacy Notice for California Resident Job Candidates
Know Your Rights
Pay Transparency Notice
FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.
2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO
| FinThrive Careers | FinThrive Benefits & Perks | Physical Demands
At Intuit, our Customer Success Managers (CSMs) are trusted advisors, dedicated to helping our mid-market customers achieve success with Intuit Enterprise Suite (IES). As a CSM, you will build lasting relationships with businesses, guiding them through onboarding, product adoption, and ongoing value realization. Your role is pivotal in driving customer retention, optimizing engagement, and identifying opportunities for expansion.
You will work closely with mid-market businesses that rely on IES for financial management, payroll, HR, marketing, and cash flow automation, ensuring they maximize the platforms potential. If you thrive in a fast-paced, customer-first environment, enjoy problem-solving, and are passionate about enabling business success, this is the role for you.
Responsibilities
- Serve as a dedicated trusted advisor, ensuring customers fully leverage IES to meet their business needs.
- Own the customer lifecycle, driving product adoption and customer satisfaction.
- Conduct regular check-ins, business reviews, and proactive outreach to assess customer health and provide guidance.
- Guide customers on high level IES features, best practices, and AI-powered insights to improve efficiency and growth.
- Act as a customer advocate, anticipating challenges and coordinating with internal teams (Sales, Support, Product) to resolve issues efficiently.
- Monitor key customer success metrics, such as health scores, usage trends, and retention indicators, to identify risk and expansion opportunities.
- Proactive identification of additional Intuit product ecosystem solutions to bring value to customers needs, and collaboration with Account Managers to introduce relevant products and services.
- Lead churn prevention strategies, ensuring customers see long-term value and remain engaged.
- Provide consistent feedback to support teams, influencing enhancements that better serve mid-market businesses.
Qualifications
- 3+ years of experience in Customer Success, Account Management, or B2B Client Engagement.
- Experience working with mid-market customers, particularly in industries that require multi-entity financial management, inventory tracking, and AI-driven forecasting.
- Proven track record of driving product adoption, improving retention, and delivering business value.
- Strong problem-solving skills with the ability to proactively identify risks and implement solutions.
- Excellent communication and relationship management skills, capable of guiding customers at all levels.
- Experience in SaaS, cloud-based enterprise solutions, or financial management platforms.
- Ability to work cross-functionally with Sales, Support, and Product teams to drive seamless customer experiences.
- Data-driven mindset with proficiency in customer success tools (e.g., Quickbase, Salesforce) and analytics dashboards.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.
Wireless CCTV LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:
- Rapid deployment pole cameras
- Mobile surveillance trailers
- Time lapse video services
WCCTV is currently recruiting for an experienced Territory Sales Executive based in the Dallas/Ft. Worth metroplex. This role is responsible for driving new business growth within the assigned territory by proactively prospecting, developing, and closing opportunities in the field with commercial General Contractors mainly in construction and infrastructure related businesses. The role is highly field-focused, requiring consistent in‑person engagement at active commercial construction and/or infrastructure sites to identify opportunities, build relationships and convert prospects into long-term customers.
This is truly a sales "hunter" role and requires the incumbent to spend 4 to 5 days per week in the field, actively prospecting within the assigned territory.
Candidates must have the ability to drive throughout the assigned territory in the DFW metropolitan area for sales calls and site surveys. Mileage reimbursement provided. In addition, candidates must be able to navigate active construction sites. Primary responsibilities include:
New Business & Territory Development
- Develop and execute a territory sales plan to grow market share and sales volume within the commercial general contractor construction and infrastructure verticals.
- Identify, qualify, and close new business opportunities aligned to monthly and quarterly revenue targets, including new installations, contract value and contract length.
- Build a robust pipeline of prospects through consistent outbound activity and field engagement.
In‑Field Prospecting & Job‑Site Activity
- Conduct in‑field prospecting by walking active construction and infrastructure sites, engaging with site managers, project managers, and decision-makers.
- Generate opportunities through face-to-face cold calling, site visits, and on‑site relationship building.
- Represent WCCTV professionally and credibly on job sites, understanding construction and infrastructure workflows and site protocols.
Lead Generation & Relationship Building
- Identify new customers using direct methods such as in‑person and telephone cold calling.
- Identify new customers using indirect methods including referrals, networking events, CRM insights, and industry intelligence.
- Work closely with the Inside Sales / Sales Development team to maximize lead conversion and follow-up activity.
- Develop long-term relationships with customers to support repeat business and account expansion.
Sales Execution & Customer Solutions
- Identify, qualify, and assess customer needs to recommend appropriate products and services.
- Prepare and manage quotes, proposals, and sales documentation using the Company’s CRM system.
- Maintain accurate pipeline management, forecasts, and activity tracking within CRM.
Planning, Reporting & Market Intelligence
- Effectively plan and manage daily and weekly activity to achieve required sales targets.
- Provide regular reporting on sales activity, pipeline, and performance to internal Sales Management.
- Gather and share market intelligence, including competitor activity, customer trends, and emerging opportunities or threats.
Qualifications:
- High school diploma or equivalent required. Associates degree in Business, Marketing or related discipline preferred.
- Minimum of 2 to 3 years experience in a quota-carrying, outside/field sales role required.
- Previous experience selling or renting into the construction/infrastructure industry (e.g. contractors, equipment rental, site services, security, or related sectors) to include experience selling solutions into project-based or site-based environments required.
- Experience managing a defined sales territory with minimal supervision also required.
- Proven track record of new business development and meeting or exceeding sales targets.
- Must have a strong “Hunter” mentality - comfortable with cold calling, prospecting, and face-to-face sales conversations.
- In-depth knowledge of sales strategies, sales planning process, pipeline development and forecasting.
- An excellent communicator who can build, develop and maintain relationships with both new and existing customers and internal staff with ease.
- Prior experience effectively utilizing CRM systems such as Salesforce/Sugar and structured sales processes required. Effective computer skills to include MS Office, Outlook, Teams and other related software required.
- Excellent organization, negotiation, time management and attention to detail are a must.
- Demonstrated ability to prepare complete accurate quotes and proposals as well as sales orders is required.
Compensation & Benefits:
- Competitive base salary up to $75,000 per year depending upon experience and up to $50,000 bonus per year for total on-target earnings (OTE) of up to $125,000.
- 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
- Company provided medical, dental, vision, short-term disability and life insurance plans.
- 401k Plan with Company match of up to 4% and immediate vesting.
- Mileage reimbursement for use of a personal vehicle.
Candidates must already have a work authorization that would permit them to work in the US.
WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidates can expect to receive comprehensive coaching and support through detailed and ongoing internal training programs designed to help grow your own personal success in your career within the Company.
Wireless CCTV LLC ("WCCTV"), located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks.
The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:
- Rapid deployment pole cameras
- Mobile surveillance trailers
- Time lapse video services
The Company currently has an opportunity for a National Key Account Manager for our mobile surveillance systems selling into the Retail industry. The role requires an ambitious and results-driven sales "hunter" as the role's emphasis is on cold calling and prospecting efforts leading to new logo acquisition and expanded strategic presence within the Retail sector. Specific responsibilities include:
New Business and Expand Existing Business Revenue
- Responsible for identifying and generating new business opportunities by cold calling and prosecting key accounts in the Retail vertical nationwide.
- Research and identify potential customers using various direct methods such as cold calling and indirect methods such as networking, referrals and industry databases. Schedule and conduct self-generated sales meetings and fully explore the customer’s needs/requirements. Identify, qualify and assess customers' needs to determine suitable products and services. Demonstrate the most relevant products and services that will support each customer’s needs.
- Work closely with the internal Sales support team in scheduling and conducting scheduled sales presentations with customers. Conduct meetings booked by the internal Inside Sales (BDE) team and fully explore the customer’s needs/requirements. Demonstrate the most relevant products and services that will support each customer’s needs.
- Perform in-depth and informative reporting on activities for review by internal Sales management. Provide regular updates on market conditions and competitor activity, including upcoming threats/opportunities, as necessary to assist new product development and marketing efforts.
- Utilize the Company's CRM system to prepare all new equipment sales or rental quotes and maintain up to date status of pipeline development, business development activities, customer contact information, notes and any other relevant customer information.
Sales Planning and Administration
- In conjunction with the National Sales Manager and internal Business Development team, plan an effective sales strategy for the vertical, execute plan and deliver monthly sales activity and revenue targets.
- Provide internal Sales management with accurate weekly pipeline of activity and sales forecast and opportunities.
- Maintain all sales, customer information and activity in the CRM.
- Provide additional data, sales and/or customer information to internal Sales management when requested.
Marketing
- Attend regular marketing strategy meetings with Marketing and Sales management to discuss marketing plans and lead generation activity. Provides feedback to Marketing on effectiveness of all marketing campaigns and programs.
Qualifications:
- Associate’s degree in Business, Marketing or related discipline or equivalent required. Bachelor's degree in Business, marketing or related discipline preferred.
- Minimum of four to six years of previous B2B commercial sales experience in the CCTV, access control, electronics or related industry selling into the Retail industry required.
- Must be competent in cold calling and have key characteristics of a ‘hunter’.
- Must have proven track record in achieving activity-based sales targets on short and/or medium sales cycle.
- Proven ability to identify sales opportunities and leverage internal & external resources appropriately. Strong qualification skills are a must to be successful in this role along with a proven ability in meeting and exceeding sales revenue targets.
- Strong knowledge and understanding of the sales planning process, pipeline development, sales forecasting and marketing strategy.
- An excellent communicator who can build, develop and maintain relationships with both new and existing customers and internal staff with ease.
- Excellent presentation skills required and experience conducting customer sales meeting virtually and in person.
- Excellent organization, time management and attention to detail are a must.
- Demonstrated ability to prepare complete and accurate quotes and proposals as well as sales orders is required.
- Effective computer skills to include MS Office (Word, Powerpoint and Excel), Outlook and Teams. Previous experience using CRM such as Salesforce required.
- Ability to work independently as well as part of a team.
Ability to travel nationally up to 10% required.
Compensation & Benefits:
- An annual base salary up to $80,000 basic salary per year DOE and up to $50,000 bonus per year, with a projected OTE of $130,000 per year for high performing sales incumbents.
- 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
- Company provided medical, dental, vision, short-term disability and life insurance plans.
- 401k Plan with Company match of up to 4% and immediate vesting.
- Mileage reimbursement for use of a personal vehicle.
WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidates can expect to receive comprehensive coaching and support through detailed and ongoing internal training programs designed to help grow your own personal success in your career within the Company.
Wireless CCTV LLC is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.
