Salesforce Stock Jobs in None, CA
653 positions found — Page 5
Build a Career That Matters with One of the World's Most Respected Employers!
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THE OPPORTUNITY
Join Michelin, the worldwide leader in tires! We're looking for an experienced Commercial Account Executive to help grow our business and strengthen customer relationships. This sales role is key to driving portfolio growth, profitability, and delivering value to our clients. If you are a highly motivated team player looking for an exciting sales career, Michelin is the place for you.
This position requires the candidate to be based in the Sacramento, CA area.
WHAT WILL YOU DO
Sell tires for the most awarded tire company in the world
Build and maintain strong relationships with commercial clients.
Manage accounts end-to-end and coordinate internally to meet client needs.
Identify new business opportunities and expand our client base.
Use a consultative approach to recommend solutions that align with client goals.
Track performance metrics and take action to ensure success.
WHAT WILL YOU BRING
Bachelor's degree or equivalent experience.
Strong communication and relationship-building skills.
Ability to work collaboratively and think critically.
Problem-solving skills to address client challenges and deliver solutions.
Comfortable analyzing data and trends.
Proficiency in Microsoft Office; Salesforce experience is a plus.
#LI-HIRINGMICHELIN #LI-JM1
Ready to Shape the Future of Innovation?
Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.
The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.
Why Michelin?
Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.
Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .
This position is not available for immigration sponsorship.
We build the future with people like you. Begin your career with Michelin today!
Who We Are
o5 group is an industry leader in global fashion & apparel design with 40+ years of success across wholesale, e-comm, and marketplace. We are privately held, HQ in NYC with brand offices in CA - a dynamic portfolio of global brands committed to operational excellence in design, product development, production, sourcing, distribution & logistics. With category expertise in full-collection menswear, womenswear, childrenswear, infant toddler; we specialize in denim, outerwear, activewear, loungewear/sleepwear, trusted by top retailers.
About the Role
Reporting to the SVP, ECOM, the Senior Director of eCommerce will be responsible for driving the overall eCommerce merchandising strategy, day-to-day site operations, and consumer experience strategy for the brand’s digital business. This role combines consumer-first thinking, innovative digital strategy, and data-driven decision making to deliver a seamless and immersive online experience that strengthens brand connection and accelerates eCommerce sales growth.
You will lead the development and execution of the eCommerce business strategy while overseeing site performance, channel development, and cross-functional initiatives that support both direct-to-consumer and marketplace growth. This role requires a strong influencer who is comfortable working cross-functionally and building alignment across marketing, merchandising, finance, and technology teams to drive results in a fast-moving digital environment.
How You’ll Contribute
• Lead the long-term vision of the eCommerce strategy and consumer experience, leveraging emerging digital shopping experiences, industry trends, and evolving consumer expectations.
• Develop and execute the overall eCommerce business strategy with full P&L responsibility for the eCommerce business unit.
• Collaborate with marketing teams to present brand and product storytelling online in a compelling way that integrates with broader brand channel messaging.
• Partner cross-functionally to integrate eCommerce into broader multi-channel strategies that increase brand awareness and product visibility.
• Oversee performance and retention marketing channels to drive new customer acquisition, engagement, and customer retention strategies across D2C and marketplace businesses.
• Develop strategies to deliver financial plans including sales, margin, contribution, and inventory turns while analyzing product and category performance to drive action plans.
• Partner with Finance, Marketing, and Planning teams to forecast weekly and monthly sales, margin performance, and financial rollups.
• Lead channel development strategies, prioritizing capabilities and influencing architecture and infrastructure needs to support long-term eCommerce growth.
• Stay current with emerging eCommerce technologies and digital trends to ensure the platform remains competitive and innovative.
• Provide strategic direction to product, UX, and development teams to balance operational feasibility with delivering an elevated customer experience.
What You Bring to the Team
• 12+ years of professional experience in eCommerce, digital commerce strategy, or site operations.
• Minimum 10 years of experience leading eCommerce teams.
• Proven success managing eCommerce merchandising, digital marketing channels, and site operations in a fast-paced environment.
• Strong experience with performance marketing, retention channels, and managing digital marketing budgets.
• Expertise developing performance metrics and analyzing data to drive business decisions.
• Experience with marketing mix modeling (MMM) and marketing return on investment (MROI) analysis.
• Strong strategic and tactical understanding of the eCommerce marketplace and digital consumer behavior.
• Exceptional communication and presentation skills with the ability to lead executive-level discussions.
• Strong collaboration, project management, and negotiation skills.
• Excellent analytical ability with the capability to translate data insights into actionable strategies.
• Experience working cross-functionally with Marketing, Merchandising, Design, Finance, and Supply Chain teams.
• Experience with Salesforce Commerce Cloud preferred.
• Bachelor’s degree in a relevant field or related discipline.
Why Join o5 group
• Health Benefits: Medical, Dental, and Vision coverage.
• 401(k) + company-paid life insurance.
• Paid Time Off (PTO) + company holidays.
• Commuter benefits.
• Hybrid/flexible schedule.
• Family-oriented culture.
• Responsibility & Sustainability — at o5 group this spans economic, social, and environmental impact.
Customer Operations Associate (Temp-to-Perm)
Location: Orange County, CA (Hybrid: Tues–Thurs in-office, Mon & Fri remote)
Pay: up to $28/hr (DOE) | Temp-to-Perm opportunity
Industry: Wholesale / Apparel / Footwear
About the Company
We are a global company specializing in sports, lifestyle, and footwear products. Our brands are sold in multiple countries through both direct and wholesale channels. We value innovation, collaboration, and creativity, and offer employees opportunities for growth, learning, and development in a dynamic, fast-paced environment.
Role Overview
The Customer Operations Associate is responsible for managing and nurturing customer relationships, supporting a portfolio of key accounts, and ensuring timely order fulfillment. This role focuses on delivering a high-quality customer experience while collaborating with internal teams such as Sales, Distribution, Credit, and Operations.
Primary Responsibilities
Order Management & EDI Coordination
- Process EDI, manual, and B2B orders; provide confirmations/recaps and communicate any order impacts.
- Manage day-to-day order execution for assigned accounts to ensure on-time, in-full delivery.
- Handle cancellations, returns, credits, debits, and value-added service requests.
- Work cross-functionally to ensure smooth order flow in line with business and customer requirements.
- Validate EDI transactions and resolve discrepancies.
- Generate and analyze daily order reports and proactively address issues.
Customer Service & Relationship Management
- Build and maintain strong relationships with key customers and internal teams.
- Serve as the primary point of contact for assigned key accounts, supporting escalations as needed.
- Create and maintain account SOPs for assigned customers.
- Assist with special projects or initiatives as assigned by management.
Process Optimization & Automation
- Identify process inefficiencies and recommend improvements.
- Assist in implementing tools, technologies, and best practices to improve operational efficiency and reduce manual work.
Qualifications & Experience
- 2+ years in Key Account management, Wholesale Customer Service, or Customer Operations.
- 2+ years of experience with end-to-end EDI order processing and troubleshooting.
- Salesforce and SAP experience a plus.
- Experience in Wholesale Customer Service or Operations in Apparel, Footwear, or similar industries preferred.
- Proficient in Microsoft Office, especially Excel.
- Strong analytical, problem-solving, and cross-functional collaboration skills.
- Ability to thrive in a fast-paced, evolving environment with multiple priorities.
Organization Description:
Make a meaningful difference in the lives of Oakland youth. At Boys & Girls Clubs of Oakland (BGCO), our mission is to develop our community’s youth into positive contributors to society. We provide programs and services tailored to the needs of today’s youth while complementing the efforts of families, schools, and other community-based organizations.
We aim to ensure that every young person has the opportunity to reach their full potential as goal-oriented, responsible, and productive members of society. BGCO currently serves nearly 2,000 youth across three Clubhouse locations in Oakland, providing outcome-driven programming in three key areas: Academic Success, Good Character & Citizenship, and Healthy Lifestyles.
This position will be based at the following administrative offices:
- 3300 High Street, Oakland, CA 94619
Work hours for this role are as follows:
- On-site: 9:00am - 5:00pm
Job Summary
The Member & Volunteer Engagement Coordinator plays a key role in ensuring a welcoming and organized experience for BGCO members, families, volunteers, and community partners. This position supports the day-to-day management of membership systems, family communications, volunteer coordination, and community engagement activities.
The Coordinator helps ensure accurate membership records, supports volunteer recruitment and onboarding, and assists with outreach efforts to increase participation in BGCO programs.
Working closely with the Club Operations team, this role helps strengthen connections between BGCO, our members, families, volunteers, and the broader Oakland community.
Primary Responsibilities:
Membership & Member Services
- Support the membership registration process, including maintaining accurate records in MyClubHub (Salesforce Platform).
- Assist families with membership questions and program enrollment.
- Ensure membership records are current.
- Serve as a point of contact for membership system support and troubleshooting.
- Assist Club staff with administrative support related to member services and program operations.
Volunteer Coordination
- Support the recruitment, onboarding, and scheduling of volunteers across BGCO Clubhouses.
- Coordinate volunteer applications, background checks, and onboarding requirements in partnership with HR.
- Help match volunteers with meaningful opportunities that support BGCO programs and events.
- Maintain volunteer records and assist with volunteer communications and scheduling.
- Support recognition efforts and engagement activities for volunteers.
Community Engagement & Recruitment
- Support outreach efforts to increase youth membership across BGCO sites.
- Assist with organizing recruitment activities such as school outreach, community events, and resource fairs.
- Help coordinate logistics for volunteer and member recruitment events.
Communications & Family Engagement
- Assist with family communications through MyClubHub.
- Support family engagement initiatives and special events that strengthen connections between BGCO and families.
Administrative & Operational Support
- Maintain organized electronic and physical records related to membership, volunteers, and communications.
- Support Club leadership with administrative tasks and operational coordination.
- Help maintain calendars and communication systems related to membership and volunteer activities.
Qualifications:
- High school diploma or GED required; college coursework or degree preferred.
- Strong written and verbal communication skills.
- Excellent organizational and administrative skills with strong attention to detail.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Comfortable working with families, youth, volunteers, and community partners from diverse backgrounds.
- Experience with databases, spreadsheets, or CRM systems preferred.
Employment Status: Full Time
Salary Range: $52,000 - $57,000
Benefit Package:
- 100% coverage of Medical (with dependent care), Dental, and Vision
- Paid Vacation, Holidays, and Sick Leave
- Long Term Disability
- Life Insurance
- Pension
- Training and professional development opportunities
Are you looking for an opportunity to support a leading community and private bank serving Bay Area businesses, nonprofits, and individuals? Bank of San Francisco is seeking a Relationship Manager, Commercial Banking to become a critical part of our team.
Location: San Francisco, CA
Job Responsibilities:
- Develop and manage new and existing client relationships through superior client service.
- Keep up to date with local bank competition and community involvement.
- Act as personal concierge for all commercial banking clients, anticipating their needs and exceeding expectations.
- Meet established goals by keeping up to date on all Bank products and services, and recommending appropriate products and services to each client.
- Meet clients in person or on calls, demo products available to the client, and provide assistance with product setup.
- Collect and analyze information to determine credit worthiness of prospects; present loan recommendations to the Bank’s Chief Credit Officer and loan committee(s) as appropriate.
- Establish, and negotiate when necessary, credit terms including cost, repayment method and schedule, and collateral.
- Take responsibility for processing and maintaining all loans in the portfolio (e.g., ensure loans are properly risk-rated, borrowers’ financial reporting and payments are current).
- Represent the Bank at community, networking, and trade association functions.
- Team up with internal partners to enhance the client experience, through continuous improvements.
Requirements:
- College or advanced degree in business or related field, or equivalent work experience.
- Operational knowledge of commercial banking services and regulations (e.g., credit; depository, cash management and loan products; BSA/AML).
- Knowledge of and ties to the San Francisco/Bay Area market.
- Excellent oral and written communication skills with absolute discretion.
- Proficiency with Microsoft Office, specifically Word and Excel; knowledge of Salesforce.
- Ability to organize and prioritize amid change.
- Strong credit and analytical skills. Attention to detail is critical.
- A high level of client service and interpersonal skills to communicate effectively throughout the Bank and to represent the Bank positively at all times.
To apply please send your resume or inquiry to Sue at
Base salary $110,000 - $160,000 with a highly competitive no cap incentive plan.
BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.
Community Programs Operations Manager
Monterey, CA (In‑Office)
Big Sur Land Trust
Big Sur Land Trust is hiring a Community Programs Operations Manager to strengthen and scale our community-facing programs through strong operations, grant management, and data systems. This role ensures our programs run smoothly, meet funder requirements, and reflect measurable community impact across Monterey County.
- Coordinate program operations, workflows, and calendars
- Manage registration systems, waivers, communications, and evaluation tools
- Support grant deliverables, compliance, documentation, and reporting
- Maintain data systems, dashboards, and standardized tracking processes
- Analyze program data and produce summaries for internal use and funders
- Support cross-departmental projects and improve organizational systems
Required:
- 3+ years of experience (nonprofit, education, youth programs, environmental work, public health, etc.)
- Experience with grants, reporting, and compliance
- Strong organizational and project management skills
- Experience developing or managing data systems
- Proficiency with Microsoft Office
- Strong communication skills
- Commitment to equity, inclusion, and community access
Preferred:
- Bachelor’s degree or equivalent experience
- Experience with land trusts, parks, or environmental nonprofits
- Salesforce/registration platform experience
- Bilingual/multilingual (Spanish preferred)
$83,000–$87,000 DOE
Medical, dental, vision, life insurance
403(b) + HSA contributions
PTO, holidays, sick leave
Professional development opportunities
Email one PDF to :
• Resume + 3 references
• Letter of interest (qualifications + availability)
• 2–3 page writing sample (SOP, grant narrative, process doc, internal memo, etc.)
Screening begins: Last week of March
Interviews: Mid‑April
Open until filled
Learn more about the full job descirption:
Position –Client Service Director
R Systems is a global firm with offices in 16 countries. We are expanding our Public Sector Practice in Sacramento, CA and we are seeking a dynamic, growth-oriented, and results-driven Leader. You will lead project delivery for about 75-80% of the time and lead pre-sales the rest of the time. Project Delivery will comprise of the project-based role of a Project Manager, Delivery Director, Engagement Director, Program Director, or Senior Architect. You will be managing the project delivery team, safeguard R Systems interests and maintain/build client relationships. You will also be entrusted with engagement economics to keep our projects profitable. Your client delivery will require regular interaction with current clients to ensure contract completion and associated and change requests, engagement management on deliverable-based contracts, resource coaching on staff-augmentation contracts, and other client needs.
As for pre-sales part, you will be core member of our Public Sector Leadership Team. You will be charged with leading medium to large solicitations with difficult qualifications prescribed by our State Government clients. You will be responsible for drawing upon company-wide resources, tools, and extended leadership to deliver proposal responses on time. Your creativity, technical depth and writing skills will be required to develop solutions/ technical approach to deliver Statement of Work (SOW) from RFPs and RFOs. Your interpersonal skills allow you to develop lasting relationships with both proposed candidates, client managers and partnering firms. You will also engage in pre-RFP work by reviewing government budgets, strategic plans, upcoming procurements, and market research conducted by agencies and departments.
Minimum qualifications:
- Bachelor's degree in IT, Computer Science or MIS
- PMP Certificate from PMI is mandatory.
- 15 years overall experience in Information Technology consulting. Must have begun career in development roles and transitioned to managerial roles.
- 12 years of experience in Pre-sales, and leading solicitations in technical and management consulting areas exclusively in the State of California in public sector practice of an established firm.
- 10 years of IT Project Delivery experience in variety of roles including hands-on development, project management and engagement management
- 3 Years of Healthcare exp is required
- 8 years of Experience in technical writing for proposal responses including technical solutions, approach, cover page, executive summary and skills summaries of resources.
- Formal training on Shipley (or similar) Methodology, certification such as CTPM from Association of Proposal Management Professionals (APMP), or equivalent experience of 6 years of proposal management focused on technical writing.
- Experience building and developing relationships with vendors and clients in a highly competitive business environment.
- Experience advising client leaders on technology, implementations, and management of the full lifecycle of large-scale implementations.
- Experience, knowledge, and extensive network of candidates, vendors, state executives, etc. in local Sacramento market within State government departments.
- Technically savvy with expertise in at least 3 of the following areas with. – Cloud Migration, SaaS Implementations, Salesforce, Systems Integration with COTS, Custom and ERP, Data Warehousing and Analytics, .NET and Java Development, Mobile, Data Center Operations, Architecture and Infrastructure, etc
Preferred qualifications:
- Adept in technical writing in variety of forms including white papers, diagrams, flow-charts, presentations, charts, dashboards, etc
- Excellent skills with Microsoft Word, PowerPoint, Excel, Adobe, and other office productivity tools
- Experience building partnerships and effectively influencing clients, internal leaders and executive stakeholders through data analysis and qualitative insights.
- Experience in project management or other leadership roles, while working collaboratively/proactively in a diverse team environment.
- Experience solving complex problems, designing creative strategies, and delivering significant impact in a leadership role.
- Ability to collaborate effectively within the team and across groups and influence/partner across a wide variety of levels, functions, and geographies.
- Excellent analytical, problem-solving, written, and verbal communication skills with excellent business judgment and attention to detail.
- Interest in continuous improvement of Proposal Management processes and Pre-sales team’s development of tools, databases, and referrals.
Responsibilities
- Manage current clients and billable resources for ensuring smooth delivery of all projects. Guarantee client satisfaction with regular check-ins
- Lead the Capture/Pre-RFP activity of strategic and tactical leads/opportunities and provide partnerships to internal R Systems leadership team.
- Lead complex, large, high-speed and most-cost effective RFP responses as a Proposal Manager including proposal planning, story boarding, sourcing, developing approach, conducting pink/red team reviews and production.
- Manage an offshore team of pre-sales and develop an inclusive, high-performance team and culture of winning that will double RFP selection/win rate.
- Successfully run fast-turn around searches for resources usually within a week of RFP/Solicitation release when internal candidates are not available.
- Lead the technical writing from story boarding/concept phase to final approval after review and revise cycles. This includes a technical approach responding to Statement of Work from RFP, and many other areas.
- Negotiate the best rate or salary with candidates confirming to the rate-cards available within the Master Services Agreements.
- Partner with the vendors, suppliers, staffing firms, team partners and other resources to identify, engage, evaluate, and recruit candidates for proposal submissions.
- Review leads/pipeline for identifying high-probability opportunities for Capture and pre-RFP campaign. Lead Capture work for 2-3 opportunities every quarter.
San Francisco, CA
You love to tackle problems and build solutions. When intrigued by an idea, you focus your energy and dedicate your mind to learn everything you can about it, quickly! Then, you figure out how to apply what you've learned to the issue at hand and propel it forward. Facing big challenges head on inspires you. You chart the process and you own the outcome. You love helping people. You enjoy sharing knowledge and get energized by smart people navigating complicated problems together. Reaching milestones motivates you. You're an early riser. And, you're ready for your next adventure.
We are on a simple, yet daring mission: revolutionize the modern procurement software industry, and, dare we say make it delightful. Delightful procurement.
Founded in 2022, Levelpath is a mobile-first platform that's powered by AI. We believe in software that's thoughtfully engineered to solve problems and drive progress. The opportunity is huge, as the procurement market today is $11.5 billion and it's growing quickly. Our founding team has a track record of building successful companies, and we're backed by visionary Silicon Valley venture capital firms. We're focused on delivering delightful user experiences to all stakeholders. Our vision is to future-proof our customers' procurement function, and make enterprises of any size faster, safer, and more transparent.
Pathfinders Wanted - Join Us!We're looking for a Customer Support Specialist to join our team. Reporting into Product, you will not only get a front row seat to what it takes to scale a successful product from the early days, but you will play a critical role in developing strong relationships with our customers and users, and advocating on their behalf to continuously improve our platform.
We are building a world class support team obsessed with helping our customers, and focused on getting them back on the right path when challenges arise. This is a rewarding opportunity to drive meaningful impact and build from the ground up alongside a leadership team passionate about making a difference in the procurement world.
This position is located in downtown San Francisco, in-office, conveniently adjacent to public transit. While a startup, we offer most standard benefits you'd expect from a mature organization - even transportation and 401k! You'll be a part of a spirited international team, in an agile environment with short decision paths and quick delivery. You may leverage any devices and tools that allow you to do your best work.
What You Will Do- Drive impact by focusing on customer experience. Examples of day-to-day activities include answering support tickets, providing users guidance when they are stuck, generating product documentation, reporting bugs to product & engineering, and numerous other related jobs.
- Be the first touch point for users encountering difficulties with the product and a reliable resource to resolve their questions and issues
- Learn the intricacies of a cutting edge enterprise product and be a Levelpath product expert for our customer base to drive product adoption and satisfaction
- Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base
- Build best practice guides and playbooks to ensure our customers and their users are set up for success
- Act as a trusted advisor & support customer health by understanding their users' friction points when using Levelpath
- You will have a seat at the table and partner with our executive team - helping to build, optimize, and scale our processes, assets, & systems (Zendesk & Salesforce)
- Empathy, patience, and a sense of urgency when supporting customers
- 4-6 years of experience in a customer-facing/customer-management role
- B2B SaaS experience in a fast-paced environment
- BA or BS
- Demonstrated experience problem-solving with attention to detail
- Stellar organizational skills and experience improving processes
- Strong written and verbal communication skills
- Adaptability and ability to flourish in a fast-paced environment
- Comfort in managing multiple workstreams
- Ability to communicate with stakeholders across product and engineering
- Effective collaboration and self-starter mindset
- Availability for some travel - when the time comes to visit your customers!
- 100% Medical, dental, and vision insurance
- Flexible PTO, Parental Leave, Sick Leave
- Competitive compensation and equity package
- 401k
- Commuter benefits
- In-office snacks and Friday team lunches
- Team-driven happy hours and celebrations
The estimated annual cash salary for this role is $62,000- $120,000. Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace.
Hollywood, CA (On-Site Only)
Position OverviewWe are seeking a dynamic, entrepreneurial Event Sales & Partnerships Manager to lead all revenue-driving initiatives tied to The Lilian and Passes-produced creator events. This role will own:
1. Space Rental Sales & Account ManagementRenting out The Lilianincluding our podcast studio, music studio, and event spaceto external partners, creators, agencies, and brands.
2. Event Sponsorship SalesSelling sponsorship packages for Passes-produced events including content houses (e.g., Coachella), seasonal events (e.g., Creator Holiday Party), creator workshops, and community programming.
3. Event Operations & LogisticsActing as the bridge between the client and the internal Passes team to ensure flawless executionfrom contracting through day-of event management.
This is a highly cross-functional, revenue-generating role ideal for someone who thrives in sales, partnerships, experiential events, and creator-centric environments.
Key ResponsibilitiesEvent Space Sales & Rentals (The Lilian)- Lead all inbound and outbound sales efforts to secure rentals for the Passes HQ event space, podcast studio, and music studio.
- Develop, maintain, and grow a strong pipeline of creators, production teams, agencies, and brand partners.
- Conduct tours, build proposals, draft contracts, and negotiate terms end-to-end.
- Own all rental logistics including schedules, AV needs, vendor coordination, check-ins/outs, and onsite support.
- Build repeatable rental processes to scale utilization and maximize revenue.
- Package, pitch, and sell sponsorship integrations for Passes-owned events (e.g., Coachella content house, Creator Summits, seasonal events, workshops).
- Create compelling sponsorship decks, pricing models, and activation concepts grounded in creator community insights.
- Build and maintain relationships with brand partners, agencies, and experiential teams across verticals.
- Collaborate closely with the Marketing, Creator Success, and Production teams to align sponsorship deliverables with event programming.
- Serve as the primary liaison for all rental and sponsorship clientsensuring a white-glove experience from contract signing to day-of execution.
- Develop run-of-show documents, coordinate load-ins, manage vendor relationships, and support onsite operations as needed.
- Partner with internal teams including Production, Comms, Creator Success, and Finance to ensure seamless and professional execution.
- Maintain detailed documentation, invoices, contracts, calendars, and operational workflows.
- Forecast rental and sponsorship revenue accurately and consistently.
- Track KPIs including space utilization, client retention, revenue performance, and sponsorship ROI.
- Conduct market research on competitive venues, experiential trends, and sponsorship best practices.
- Propose scalable systems to optimize The Lilian's calendar, rental pricing, sponsorship packaging, and operational efficiency.
- 37+ years of experience in event sales, venue management, experiential marketing, partnerships, hospitality sales, or related fields.
- Proven track record in revenue-driving rolesselling venue rentals, sponsorships, or experiential activations.
- Strong understanding of event logistics, production workflows, and onsite operations.
- Exceptional communication, negotiation, and relationship-building skills.
- Highly organized, detail-oriented, and comfortable managing multiple projects simultaneously.
- Thrives in fast-paced, entrepreneurial environments with shifting priorities.
- Ability to work select evenings, weekends, and event days as needed.
- Proficiency in CRM (HubSpot/Salesforce), Tripleseat (or similar), (or similar), Google Suite, decks, and basic financial documentation.
- Experience managing certificates of insurance (COIs) for all events to ensure third-party vendors meet required liability coverage.
- Competitive salary + performance-based commission structure.
- Comp range: $80,000 - $130,000 per year depending on experience
- Equity package.
- Comprehensive medical, dental, and vision benefits.
- Unlimited PTO.
- 401(k) with company match.
- Access to iconic creator talent, events, and experiences.
- Work at The Lilianone of LA's most aesthetically inspiring creator HQ spaces.
- Accelerated career growth in one of the fastest-moving industries in the world.
Job Title: Sr. Customer Account Rep
Location: Simi Valley, CA 93063
Duration: 06 Months contract (Potential temp to perm)
Payrate: $35/hr.- $38/hr. (depending on experience).
Shift: 1st shift, M - F | 8:00am - 4:30pm
Must Haves (Required): SAP and Aerospace experience (reference the job description for more)
Position Summary:
The Senior Customer Account Representatives will manage a variety of customer accounts to deliver world-class service and support by directly overseeing score cards, immediately responding to inquiries, and joining with the planning team to accurately forecast demand. By utilizing the High Performance System, the Senior Customer Account Representative will serve as the primary interface for a variety of customers, responsible for ensuring the most efficient and positive relationship with customers, while enabling level-loading of production and expeditious resolution of customer assertions. They will also work closely with key internal stakeholders and have a solid internal network relevant to the customers they support.
Responsibilities:
- The Senior Customer Account Representative will oversee different customer accounts, particularly those with Long Term Arrangement (LTA) contracts as well as some more bespoke customers.
- Support the strategic account managers working on new business due to their knowledge and understanding of the existing customer portfolio and may be required to support bid-related activities.
- The Senior Customer Account Representative has responsibility for ensuring that the price is accurate for customer orders such as miscellaneous repairs or spares quotes, which may include orders of significant value.
- Seeking buy-in from various key internal stakeholders before responding to new customer requests and presenting information back to the customer.
- Responsible for the contract review process, working closely with Commercial colleagues internally.
- Act as the voice of the customer and ensure timely resolution to all customer orders and enquiries.
- Support the production of the monthly and annual forecasts based on historical sales and customer trends, supporting forecasting and planning.
- Receive, review, and enter purchase orders into the enterprise resource planning (ERP) system and delegate to the administration team as required.
- Responsible for ensuring the PO is accurate and internal stakeholders have provided agreement. Formally acknowledge the PO with the customer.
- Responsible for ensuring customers are responded to in a timely manner and they are accountable for the communication both internally and externally.
- Works closely with all internal functions, including Trade Compliance, Finance etc. to ensure everything is placed to enable Parker Meggitt is able to deliver to the customer.
- Able to escalate matters to the Customer Account Manager and use judgement as to when this appropriate.
- Be aware of legislation requirements and keep up to date with Parker Meggitt internal training on such topics.
- Track and reconcile internal and external customer score cards, which includes verification of the metrics by which Parker Meggitt is judged.
- Collaborate directly and attend meetings with the Finance function, including shared service teams, to manage and reduce accounts receivables, accountable for resolving disputes that affect cash collection.
- Deliver quotations to customers and coordinate with various functional leaders to ensure questions are answered until the order is received or the opportunity is closed as lost.
- Monitor and actively manage customer portals to ensure prices, quantities, lead times and contract terms are acceptable in accordance with authority delegated by appropriate functional leaders (i.e., Finance, Commercial, and Operations).
- Utilize business systems, including CRM, portal management and workflow tools, to expedite the process of receiving, reviewing, responding and booking orders.
- Resolve customer complaints, which may include warranty, delivery, or quantity disputes, and in the most beneficial manner.
Qualifications:
- Awareness of the regulations pertaining to the products and customers for which the employee is responsible (i.e., FAR, DFARS, DEFCONS, etc.)
- Ability to understand and follow specific instructions and procedures
- Ability to gather data, to compile information, and prepare reports
- Strong verbal and written communication skills
- Presentation skills
- Ability to influence stakeholders
- Excellent customer service orientation
- Track record of building and maintaining customer/client relationships
- Well-organized, detail-oriented, and ability to multi-task
- Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
- Strong prioritization skills
- Ability to visualize and plan objectives and goals strategically
- Conflict management skills
- Decision making skills
Education: High School Diploma/Equivalent and work experience that will allow successful performance of job expectations
Years Experience:
- 4-6 years of experience in customer account management or similar.
- Customer service, Microsoft Office Suite, SAP, , Robot Morning/Demand Line.
Nice To Haves (Optional): customer portal experience, backlog reconciliation experience, scorecard reconciliation experience
Years of Experience (Required): 4+ years
Preferred but NOT required: Bachelor's Degree and equivalent industry experience