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JOB TITLE: CX Experience Architect

LOCATION: Indianapolis, IN

INDUSTRY: Banking

JOB DESCRIPTION:

We are seeking a CX Experience Architect who is passionate about shaping seamless customer journeys and translating insights into impactful experiences. In this role, you will design and optimize end-to-end connected customer journeys while partnering with cross-functional teams to operationalize omnichannel orchestration and drive continuous improvement.

The ideal candidate blends systems thinking, data analysis, and creative problem-solving to elevate customer interactions across all touchpoints.

RESPONSIBILITIES:

Journey Design & Experience Development

• Design end-to-end connected customer journey frameworks, mapping data, systems, and touchpoints across channels and platforms.
• Analyze customer interactions to identify friction points, gaps, and opportunities for improvement.
• Develop journey maps, service blueprints, and experience flows to visualize the holistic customer experience.

Omnichannel Orchestration

• Partner with platform teams to operationalize omnichannel orchestration using tools such as Adobe Journey Optimizer, Salesforce Marketing Cloud, and similar platforms.
• Define and implement rules for cross-channel triggers, contextual content delivery, and personalized engagement.
• Ensure seamless integration of data and systems to support real-time, adaptive customer experiences.

Measurement & Continuous Improvement

• Collaborate with Data and Analytics teams to establish success metrics such as NPS, CSAT, conversion rates, and journey completion.
• Use analytics, customer feedback, and experimentation (A/B testing, usability studies) to prioritize and drive improvements.
• Stay current on industry best practices and emerging technologies related to customer experience and journey orchestration.

Collaboration & Communication

• Serve as the experience lead within cross-functional pods or squads and participate in backlog grooming, stand-ups, critiques, and reviews.
• Align scope, risks, and sequencing with Product Management, Engineering, and other stakeholders.
• Present experience strategies and design rationale clearly to both technical and non-technical audiences.
• Facilitate design reviews and incorporate stakeholder feedback while maintaining customer clarity and consistency.
• Provide guidance and coaching to cross-functional partners on CX best practices.

REQUIREMENTS:

• 5+ years of experience in Customer Experience (CX), Experience Architecture, or a related field working within cross-functional teams.
• Proven experience designing and optimizing customer journeys across digital channels.
• Proficiency in journey mapping, service blueprinting, and omnichannel orchestration platforms (Adobe, Salesforce, or similar).
• Strong analytical skills with the ability to translate data insights into actionable strategies.
• Excellent written and verbal communication skills with strong presentation abilities.
• Experience planning and interpreting usability tests and A/B testing.
• Ability to support experience decisions using data and research insights.
• Growth mindset and willingness to learn new tools and approaches.

ABOUT THEORIS:

Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.

Job description:

The Indiana Bankers Association supports Indiana banking through member communications, issues advocacy, professional development, and connecting member banks with quality service providers. Through supporting nearly 115 bank members, IBA helps bolster the economic vibrancy of Indiana, with banks providing essential financial products and services as well as community outreach to the areas they serve. Employment with the IBA allows individuals to make an impact throughout the state while building connections with a multitude of bankers and bank service providers. IBA benefits include a hybrid work schedule, competitive pay, 401(K) program with six percent company match, insurance, annual bonus program, paid time off and more.

Under the supervision of the Chief Operating Officer, this position serves as the initial point of contact for IBA membership by handling daily telephone inquiries and greeting guests. This position assists with maintenance of IBA’s database by formatting information; data entry; updating files; running reports, lists and other printed materials. This position assists with other administrative duties.

This position requires an individual who can commit to being in the office regularly and will work approximately 30 hours per week. Typically work hours will be 9:00 a.m. to 3:00 p.m. for this position, but additional scheduling flexibility may be possible with this position may be possible.

Key Duties and Responsibilities

• Maintain data in Association Anywhere (AA) for all departments: including Administration, Member Services, Education, Government Relations and the Hoosier Banker.
• Serve as the primary front office contact, welcoming members to the facility and handling incoming telephone calls.
• Responsible for processing and distributing incoming mail/shipments to all staff.
• Record all incoming checks into Excel documents that are then distributed to the accounting department. Prepare and process via remote deposit capture all bank deposits of Association, Foundation and subsidiary companies.
• Initiate and distribute monthly outstanding invoices.
• Enter event registrations into AA that arrive via mail, phone or other methods.
• Responsible for the mailing of accounts payable checks following preparation by the accounting area.
• Responsible for general member records in AA.
• Maintain and order office materials for staff.
• Responsible for member support inquiries for various issues, including login, event registration, profile updates, etc.
• Responsible for workroom copier maintenance and support needs.
• Assist with general office responsibilities and additional duties, as required or assigned.

Qualifications/skills requirements

Strong keyboard skills with typing speed at a minimum of 50 wpm corrected. Have the ability to work quickly and accurately with a variety of data. Proven math ability. Proven talent to learn new applications on computers and other office equipment. Tested in planning and organizing daily work and adjusting to high priority and emergency projects. Demonstrated good attendance record and reliability. Have the knack of getting along with others.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, and sitting within the work area.
• Driving to/from other locations for business-related purposes.
• The ability to occassionally lift office supplies/equipment of approximately 50 pounds.

Expected Hours Per Week: 25-30

Pay Range: $18-21 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

CROSSMARK is a leading sales and marketing services company in the consumer goods and services industry that delivers smarter solutions to clients for faster growth in an ever-changing world. We build connections for growth through an approach that uniquely leverages the integration of our sales and marketing expertise from Thought to Bought ?. Our commitment goes beyond providing clients with the relevant services they need. We adapt to changing dynamics in the marketplace to ensure smarter solutions that help our clients grow faster and more efficiently. Our industry-wide recognition of exceptional service is a legacy we have worked hard to create, and one we continue to build on every day.

Our areas of expertise include Insights & Intelligence, Headquarter Sales, Retail Merchandising, Shopper Engagement, and Consumer Engagement. Our solutions make an impact in store across a wide range of retail channels, as well as out of store through \"live\" and digital engagement along the shopping journey. Headquartered in Plano, Texas, CROSSMARK has more than 40,000 employees with offices throughout the United States, Canada, Mexico, Australia, and New Zealand.

To all you incredibly talented, challenge seekers, dare-to dreamers, early rise in the morning go-getters, outside-of-the-box thinkers, experience-driven trendsetters, and creative brainstorming doodlers, we just have for words: We're looking for you.

CROSSMARK Retail Reset Merchandisers are vital to our success!!. In an increasingly complex retail environment, our specialized Retail Reset Merchandising teams are providing consumers with the opportunity to see and purchase the latest or improved products from our clients. Team members will work with plano-grams, schematic layouts, while also implementing department or brand resets in a variance of major retailers in the United States.

Responsibilities:

• Execute retail merchandising tasks, encompassing the ability to read and understand plano-grams and schematic layouts, as well as the implementation of department or brand resets in grocery/retail settings.
• Strong execution skills with the ability to meet challenging/changing deadlines.
• Ability to interface effectively with clients, leadership, and managers in a positive, cooperative and professional manner at all times.
• High collaboration, engagement, and customer service focus is essential.
• Accurately report all completed retail tasks via the appropriate designated systems on the day the work is performed.
• Complete required training and certification programs.
• Engage every work day with CROSSMARK'S communication tools for the purpose of accurately planning, reporting, and reviewing work.
• Provide excellent customer service and develop a professional working relationship with store management, associates, and other merchandising companies to effectively meet company and client objectives.
• Insure proper maintenance on all company equipment.
• Ability to receive required product/materials at a secure location, to be utilized for resets.
• Follow company policies, procedures, and position responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Prior retail reset or merchandising experience (preferred)
• Ability to successfully complete department, brand or general reset work activities as scheduled.
• Communicate effectively with store (client) personnel/management, regarding tasks, sales activities, promotions, and client sales plan objectives.
• Reliable transportation - must be able to transport yourself and required product/materials from your residence to execute a variety of work (must be able to travel to multiple locations, typically between 25-40 miles - mileage reimbursement is provided). Associate that utilizes a personal vehicle for business purposes are required to maintain a valid state-issued driver's license and the minimum auto insurance coverage specified by the associate's state of residence.
• Language Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity.

Hours of Operations & Availability (Part-Time Associate)

• This role is not expected to exceed 24 hrs. a week, although the company does maintain discretion to change the hours, based on the needs of the client and or business.
• Typical hours of operation are from Monday to Friday, 8 am to 5pm, with occasional projects requiring early morning (5 am-6 am hrs.), overnight travel, weekends or evenings as well.
• Availability preferences: Monday through Friday, with availability to work: 2 or 3, 4-6 hour days, starting at 5 or 8 am.

Computer and Technology Proficiency

• Basic computer literacy-using: MS Word, Outlook & Internet Explorer
• Regular access to a computer or printer (to check email, complete training & print reports)
• Ability to navigate and utilize a tablet and or smartphone technology, g. photo uploads & using apps
• Reliable Internet access

Physical Demands

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk or hear; stoop, kneel, crouch, climb or balance.
• The employee is regularly required to lift up to 25 pounds and to occasionally lift up to 60 pounds from the floor to waist or chest high.
• Resets: can be very physical in nature. Reset activities could include: removing items from the shelf, moving shelves, building fixtures and displays, reorganizing the products according to the Plano-gram provided, replacing shelf tags, filling in new products and retrieving additional stock when necessary.

Education/Experience

• High school diploma or general education degree (GED)

Associates are required to submit to a standard background check and drug screening as required when designated by the client.

Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

All your information will be kept confidential according to EEO guidelines.

To apply directly on the Crossmark website:

*401K, Medical, Dental, Vision

*Weekly Pay Every Friday

*Paid Training

*Mileage and Drive Time Reimbursement

*Great Opportunity for Growth and Advancement

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Sr. Director Business Development Asset Managers

Location: Boston, NYC, Chicago, Miami, Atlanta and most major cities

Get To Know Us:

This role is responsible for identifying, developing, and closing new business opportunities within target markets, leveraging SS&C's comprehensive suite of fund administration services solutions. The ideal candidate will possess an understanding of the financial services industry, a proven track record of exceeding sales targets, and the ability to cultivate client relationships.

Why You Will Love It Here!

* Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans

* Your Future: 401k Matching Program, Professional Development Reimbursement

* Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays

* Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave

* Wide Ranging Perspectives:?Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees

* Training: Hands-On, Team-Customized, including SS&C University

* Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

* Develop and execute a comprehensive business development strategy for middle office mandates to achieve aggressive sales targets for SS&C's solutions.

* Identify and qualify new business opportunities by leveraging industry knowledge, networking, market research, and prospecting activities.

* Build and maintain strong, long-term relationships with key decision-makers and influencers at prospective client organizations.

* Conduct thorough needs assessments to understand client challenges and pain points, and effectively articulate how SS&C's solutions can deliver tangible value.

* Lead the entire sales cycle from initial contact to contract negotiation and close, collaborating with internal teams including subject experts, legal, and professional services.

* Develop compelling proposals, presentations, and pitches that clearly articulate SS&C's value proposition and competitive differentiation.

* Stay abreast of industry trends, competitive landscape, and emerging technologies to inform sales strategies and product development.

* Represent SS&C at industry conferences, events, and client meetings to enhance brand visibility and generate leads.

* Accurately forecast sales pipeline and provide regular reports on sales activities and progress to senior management.

What You Will Bring:

* Bachelor's degree in Business, Finance, Economics, or a related field; MBA preferred.

* 3+ years full sales cycle experience

* Experience selling to asset managers, preferable hedge funds or private equity

* Deep understanding of financial markets, investment management, wealth management, insurance, or alternative investments.

* Exceptional communication, presentation, and negotiation skills with the ability to engage effectively with C-suite executives and senior stakeholders.

* Strong strategic thinking and analytical abilities to identify market opportunities and develop effective sales strategies.

* Demonstrated ability to build and maintain strong client relationships and navigate complex organizational structures.

* Self-motivated, results-oriented, and able to work independently as well as collaboratively within a team environment.

* Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.

* Ability to travel as required to meet clients and attend industry events.

Salary range: $125,000 - $175,000 plus uncapped commissions.

Applications will be submitted until the role is filled.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: LI-JP1

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.

NY: Salary range for the position: $125,000 Plus uncapped commissions USD to $175,000 Plus uncapped commissions USD. California: Salary range for the position: $125,000 Plus uncapped commissions USD to $175,000 Plus uncapped commissions USD. Colorado: Salary range for the position: $125,000 Plus uncapped commissions USD to $175,000 Plus uncapped commissions USD. Other States Salary range for the position: $125,000 Plus uncapped commissions USD to $175,000 Plus uncapped commissions USD.

Duke Companies 

Position Title: Architectural Designer (Architect) 

Reports To: VP of Sales & Marketing 

Location: Central Indiana (southside and northside of Indianapolis locations available) 

Job Summary: 

Duke Companies is an award-winning design-build firm serving Central Indiana through three divisions: Duke Homes, Duke Renovations, and Duke Commercial. We craft timeless spaces and places that elevate families and strengthen communities. We are looking for a designer who cares deeply about craftsmanship, client experience, and building places that matter. 

The Architectural Designer will partner with division managers in leading residential design projects from schematic design through construction documentation, collaborating closely with sales, operations, and clients to ensure thoughtful design and buildable execution.  

Why This Role Is Unique: 

• Direct client design leadership in a design-build environment 
• Opportunity to shape high-end custom homes from concept to construction 
• Exposure to residential, renovation, and commercial projects 

Essential Job Functions: 

1. Architectural Design 

1. Develop design documents for projects in all design phases, including master plot planning, schematic (SD), design development (DD), and construction documentation (CD). 
2. Utilize AutoCAD and/or Revit to produce professional construction documents  
3. Work with equipment suppliers/vendors/consultants to obtain the necessary information needed for design completion. 
4. Work directly with clients - communicating challenges, possibilities, and input needs to complete design phases. This includes in-person meetings, phone calls, and emails. 
5. Assist other design team members with design solutions or load management 
6. Assist in providing needed details or documents for permitting 
7. Review drawings and documents to assure compliance with company design and production standards, as well as building code requirements. 
8. Create renderings and 3D models as needed (preferred but not required) 

2. Selections & Field Work 

1. Support and/or lead field visits and site surveys when needed, including capturing as-built measurements 
2. Support construction administration activities such as preparing construction sketches, submittal review, and RFI responses as well as performing on-site observations and field support when called upon 
3. Assist clients with selection decisions when necessary 

3. Other Responsibilities 

1. Potential to manage junior level designers, depending upon experience 
2. Collaborate with interior designers when applicable 
3. Create relevant reports detailing work as needed 
4. Capture meeting notes and project details in Salesforce (CRM) and Slack 

Supplemental Job Functions: 

• Lead strategic initiatives and special projects as assigned (which may/may-not directly relate to pre-defined functions) 
• Be present at or help at company events if/when they occur 
• Assist and participate in various company initiatives 

Minimum Knowledge, Skills, and Abilities Required: 

• Indiana Architect License preferred 
• Degree related to architectural design 
• At least 5 years of full-time experience in a variety of architectural design roles 
• Experience as a Project Architect on residential projects preferred 
• Experience with providing complete construction documents 
• Proficient in AutoCAD or Revit 
• Understanding of architectural design principles, classical knowledge preferred
• Must have excellent oral and written communication skills – client interaction and client leadership experience preferred 
• Collaborative Nature 
• Ability to manage time well & prioritize activities 

Salary and Benefits: 

• Competitive salary based on experience 
• Profit share opportunity 
• Health Insurance 
• 401k match 
• Paid time off 
• Continuing education support 

The above is intended to describe the essential and supplemental functions of this job.  It is not to be construed as an exhaustive statement of all-supplemental duties, responsibilities or nonessential requirements.  

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

This position will have a hybrid schedule to our South Bend, IN location Tuesday through Thursday and Monday and Friday working from home.

The Manager, Client Support is responsible for leading a support team to deliver outstanding client experiences through onboarding, system configuration, data handling, and ongoing support. This role ensures that client accounts are set up to specifications, routine support requests are resolved quickly and effectively, and team members are resourced and coached for success.

The Manager will act as a leader and problem solver, providing direction, escalation support, and oversight to ensure services are delivered on time, error-free, and aligned with contractual agreements. This role requires fostering strong cross-functional collaboration, maintaining high levels of customer satisfaction, and driving operational improvements within the support function.

Duties and Responsibilities

• Lead and oversee the daily operations of the client support team, ensuring delivery of exceptional service.
• Serve as an escalation point for client support issues, troubleshooting and facilitating service recovery as needed.
• Monitor workload and assign clients/projects to balance caseloads across team members, ensuring optimal utilization and expertise alignment.
• Provide direct leadership, coaching, career development, and performance management for support team members.
• Partner with market and business leaders to prioritize work, address client needs proactively, and maintain high client satisfaction.
• Ensure accounts are configured to client specifications and onboarding experiences are seamless.
• Continuously identify and implement process improvements to increase efficiency and quality in service delivery.
• Foster strong communication and collaboration with cross-functional departments to align with corporate goals and initiatives.
• Contribute to department and organizational goals, ensuring alignment with overall company strategy. Responsible for cascading the department and corporate goals and holding direct reports accountable to those goals. objectives.

Qualifications

• 5-10 years of experience in healthcare support, healthcare delivery, or client-facing roles within a related field.
• Familiarity with healthcare environments, including healthcare regulatory survey operations and survey tools/processes.
• Strong understanding of system configuration, data workflows, and support operations.
• Demonstrated project management skills with the ability to manage multiple priorities in a fast-paced environment.
• Proven leadership experience with the ability to coach, develop, and motivate a team.
• Excellent communication, presentation, listening, and interpersonal skills.
• Strong analytical and problem-solving abilities with a proactive, solutions-oriented mindset.
• Commitment to delivering an exceptional client experience, including ownership of follow-up and issue resolution.
• Knowledgeable of all Microsoft Office Suite, Survey Design tools, Salesforce, Power BI, and Wrike will be a plus.

Education

• Bachelor's degree and5+years of relevant experience

Special Working Conditions

Flexible to work between the hours of 8AM ET and 5PM ET with adjustments based on business needs.

Special Physical Requirements

• Requires close visual acuity for computer work and reading.
• Physical activity includes crouching, reaching, walking, talking, hearing, and repetitive motion of hands, wrists, and fingers.
• Sedentary role with extended periods of sitting.

Direct Reports

Client Support Team Members

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $81,000 to $136,000 annually. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Job Title: Marketing Strategist

The Opportunity: We are seeking an individual who is experienced in corporate marketing, and is able to manage a wide range of strategies and tools in support of new revenue development and effective corporate communication. This person should exhibit strong interpersonal relational skills, and effectively manage projects to a desired outcome.

Who We Are: Our people are our strength. As an employee-owned national construction company, we prioritize collaboration, innovation, and continuous improvement. We're committed to fostering a culture of growth and empowerment, where every team member is valued and supported.

What You’ll Do:

Primary Responsibilities:

• Work with Bowen teams to develop proposal responses
• Review proposal requirement documents issued by owner
• Develop structure and content considering required elements for proposal, client and reviewer audience, existing assets and collateral materials to support the proposal
• Actively manage inputs from multiple stakeholders to drive proposal to completion
• Work in collaboration with the marketing team to continually maintain, protect, and improve Bowen’s brand within and outside of Bowen
• Work collaboratively with the Business Development team and other departments to understand selling and communications challenges, and subsequently develop / execute strategies to overcome them
• Train new employees on the tools available to tell Bowen’s story and share the stories of their projects
• Support corporate communication through newsletters, intranet, and other tools
• Lead projects for development and update of corporate marketing materials and selling tools
• Support other Bowen departments’ efforts in communication
• Evaluate and manage third party-partners and consultants to complete projects
• Produce advertisements and communications, including internal corporate communications
• Drive efficiency within the department to continually expand services and serve multiple stakeholders quickly

Secondary Responsibilities:

• Support prequalification efforts with new owners
• Support the update and maintenance of project and resume information
• Support community projects with leadership and communication tools
• Support business development teams with conference needs

Skills and Experience:

• Bachelor’s Degree in Marketing or Communications from a 4-year institution. Minimum 3 years experience in marketing. Experience with construction is helpful, but not required.
• Excellent interpersonal skills
• Positivity
• An eye for design and the ability to maintain visual standards of marketing materials
• High level of accountability to self and team
• Ability to produce basic video content
• Ability to work in both printed and digital tools, including: Adobe Creative Suite, Office Suite, Website Manipulation, Salesforce, Google Photos. Adobe InDesign experience is perferred.
• Ability to operate social media channels, and publish appropriate content in company voice
• Accountability to deadlines
• Ability to effectively prioritize requests from within the organization
• Excellent written communication skills
• Curiosity and interest in learning more about Bowen’s construction projects
• Commitment to understand past project work and how it applies to future work
• Ability to speak in front of groups as an ambassador of the marketing department
• Analytical and problem solving skills
• Ability to manage multiple projects and deliverables at once
• Attention to detail and high level of accuracy
• Ability to self-direct efforts

Benefits:

• Competitive Base Salary
• Medical, Dental and Vision Insurance
• PTO from Day 1
• 7 Paid Holidays (plus 6 additional half-days), 1 Community Day, 1 Floating Holiday
• Paid Parental Leave
• Annual Discretionary Bonuses
• Employer-paid Life Insurance with supplemental options
• 401k with Company Match
• HSA and FSA options
• Employee Referral Program
• Wellness Program
• Employee Assistance Program (EAP)
• Short and Long-Term Disability
• Family Planning and Adoption Assistance
• Education Reimbursement

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!