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4 positions found
The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company.
Core Accountabilities and Responsibilities
5-star Concierge Service
- Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach.
- Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries.
- Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction.
- Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist.
Stylist Partnership Development
- Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth.
- Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked.
- Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements.
- Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish.
Knowledge and Process Execution
- Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support.
- Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement.
- Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction.
- Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems.
Cross-functional Collaboration
- Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success.
- Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives.
Required Knowledge, Skills, and Abilities
- Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced
- Strong problem-solving, communication, and relationship management skills.
- Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk).
- Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy.
- Providing fit and product advice, ideally within apparel, tailoring, or styling environment.
- Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
- Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business.
Required Education and Experience
- Bachelor’s degree in Fashion Merchandising, Business, Communication, or a related field preferred.
- 5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services.
- Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools.
- Familiarity with building successful rapport and loyalty with clients.
- Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative.
- Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.).
Travel
- There is minimal anticipated travel required for this position.
- Annual and Semi-Annual Company Conferences, usually in the DFW area
This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.
Job Description
Our company has been committed to helping our valued clients and supporting our team's personal and professional development. As we expand our sales team into new local markets, we're looking for individuals who value taking control of their income, maintaining a healthy work/life balance, and having continuous opportunities to grow. Our top priority is finding someone who aligns with our mission and core values of Ownership, Growth, and Service.
Position Description:
As a newly hired sales professional, you will attend our all-encompassing sales training program that merges online classroom learning with hands-on field training and sales mentorship within your assigned territory. Your dedicated field trainer will teach you the fundamental business sales cycle as well as the more nuanced and advanced sales techniques that we utilize. Prior sales experience is preferred but is not required; we will always train the right person.
You will be responsible for your own local territory, where you will engage with small and medium-sized businesses across various industries. Your role involves in-person meetings with business owners and decision-makers, introducing them to industry-leading supplemental insurance solutions that can be tailored to fit their team's needs. You will be working with employees on an individual basis as well as conduct presentations for employee groups ranging from 5 to 50+.
Core Responsibilities:
* Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities
* Respond to client inquiries via phone, email, or text as needed
* Schedule meetings with potential and existing clients to understand their insurance needs
* Attend scheduled calls and meetings with your sales manager and team
* Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients
* Build and nurture your own client portfolio
* Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself
* Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week
* Record daily work stats and sales activity updates at the end of each work day
QUALIFICATIONS & DESIRED SOFT SKILLS:
* Strong interpersonal skills with the ability to build genuine connections quickly.
* A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles.
* Clearly-defined personal goals, a positive attitude, and optimistic outlook.
* Quick-thinking with exceptional situational awareness and critical thinking skills.
* Hunger for learning and growth, strong time management abilities, and the capability to work independently.
* Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers
ADDITIONAL QUALIFICATIONS:
* Pass a high-level pre-employment background check
* Active Drivers License and reliable transportation
* Active Health & Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available)
* Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered)
COMPENSATION & BENEFITS:
* Comprehensive classroom and field training program
* Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions
* Health, dental and vision benefits offered after 60-days of employment
* Performance-based promotions
* Control of your schedule based on results achieved rather than time worked
* Continuing professional development classes, advanced sales trainings, and leadership development classes
* Culture of camaraderie, friendly competition, and success mindset
Apply now to be part of a team that embraces challenges and rewards effort!
ZR
About Goosehead
Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners.
Job Summary
The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.
Principal Duties and Responsibilities
The primary responsibility of an Account Executive is to build a book of business through:
- Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
- Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.
Compensation Summary
The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.
Experience and Education
- Passing the state licensing exam, once hired
- Legally authorized to work in the United States
Required Skills and Abilities
- Exceptional written and verbal communication
- Experience in a fast-paced work environment
- B2B or B2C sales experience or related college major
- Competitive attitude
- Networking abilities
- Entrepreneurial spirit
- Problem-solving mentality
- Self-motivated, hands on, self-starter mindset that can do the work
- Strong time management
- Strong attention to detail and organization
Benefits Summary
- High quality voluntary health, vision, dental insurance programs
- Paid holidays, vacation, and sick leave
- Benefit offerings vary per agency*
This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.
To learn more about our job opportunities, apply here. We look forward to speaking with you!
WHAT WE DO
VIVA Railings leads the industry in innovation, designing decorative metal and glass railing systems that redefine commercial spaces with safety, elegance, and distinctive design. Our commitment is not only to meet industry standards but to exceed them, pushing the boundaries of what's possible in architectural design. If you are driven by innovation and want to contribute to a company that values creativity and forward-thinking, VIVA Railings is your next career step.
POSITION SUMMARY
The Inside Sales Associate supports a VIVA Business Development Manager (BDM) in managing their territory pipeline, tracking bids, and keeping projects organized.
This role helps make sure opportunities are entered correctly, deadlines are tracked, and communication between Sales, Estimating, and Project Management stays clear. The focus is on keeping projects moving and making sure nothing falls through the cracks.
ROLES AND RESPONSIBILITIES
Territory & Pipeline Support
- Enter and maintain Opportunities, Accounts, and Contacts in Salesforce
- Make sure opportunities are staged correctly and updated regularly
- Track bid due dates and follow-up activity
- Help keep the BDM’s pipeline organized and up to date
- Assist with territory reporting as needed
Bid & Project Coordination
- Monitor incoming bid invites and RFQs
- Coordinate with Estimating on timelines and scope
- Track proposal submissions and revisions
- Organize project files in Salesforce, Box, and Wrike
- Help with prequalification paperwork when needed
Lead Intake & Account Setup
- Process inbound calls, emails, and project leads
- Create Opportunities and assign them properly
- Research new accounts and contacts within the territory
- Build out account records in Salesforce
- Help prepare outreach lists for the BDM
Sample & Budget Support
- Process and track sample requests
- Coordinate early-stage budget pricing requests
- Communicate lead times clearly
- Track early opportunities so they stay visible in the pipeline
Internal Coordination
- Work closely with Estimating, Engineering, and Project Management
- Track internal action items and follow up on deadlines
- Keep documentation organized and current
- Help with travel coordination or trade show follow-up when needed
Reporting & Data Accuracy
- Run basic pipeline and bid activity reports
- Help keep CRM data clean and accurate
- Identify duplicate accounts and request merges
JOB QUALIFICATIONS AND SKILLS:
- Bachelor’s degree preferred (Construction, Business, or related field)
- 1–3 years experience in construction, building products, or sales support
- Familiarity with bid environments is helpful
- Experience using Salesforce or similar CRM
- Organized and detail-oriented
- Comfortable managing multiple projects at once
- Strong communication skills
