Salesforce Jobs in Montebello
27 positions found — Page 3
T
Heavy Equipment Sales — Ports & Industrial (Capital Equipment)
Salary not disclosed
Job Summary:
Toyota Material Handling Solutions (TMHS) is seeking an experienced Heavy Duty Equipment Sales Specialist focused on capital equipment sales within ports, logistics, manufacturing, rail, and industrial applications.
This is a high-value equipment sales role responsible for selling large-capacity forklifts, container handlers, terminal tractors, port equipment, and related service solutions.
We are targeting professionals currently selling or who have sold equipment from manufacturers such as Toyota Heavy Duty (THD), Konecranes, Taylor, Hyster, Kalmar, Autocar, TICO, Ottawa, Hoist, Fantuzzi, CVS Ferrari, SANY, Combilift (large capacity), or similar.
This is not an operator or driver position. This is a consultative outside sales role focused on capital equipment.
Key Responsibilities:
- Develop and grow heavy duty equipment sales across ports, logistics, rail, manufacturing, and industrial accounts
- Sell new and used heavy duty forklifts, container handlers, terminal tractors, port equipment, rentals, service, and fleet programs
- Identify replacement opportunities, expansion projects, and capital equipment refresh strategies
- Conduct site evaluations and application analysis for large-capacity equipment
- Prepare proposals, financial packages, and lifecycle cost positioning
- Partner with service and operations teams to deliver full-solution offerings
- Manage pipeline, forecasting, and activity within CRM (Microsoft Dynamics)
- Position Toyota 360, maintenance programs, fleet management, and automation where applicable
- Maintain strong OEM and competitor awareness within the heavy duty segment
Required Qualifications:
- Minimum 3+ years capital equipment outside sales experience (required)
- Experience selling one or more: heavy forklifts, port equipment, construction equipment, industrial machinery, terminal tractors, or large material handling equipment
- Demonstrated experience managing long sales cycles and high-value deals
- Experience working with financing / leasing structures
- Strong consultative sales methodology and territory management experience
- CRM experience required (Dynamics, Salesforce, or similar)
Preferred Background:
- Experience selling competitive brands such as Toyota THD, Konecranes, Taylor, Hyster, Kalmar, Autocar, TICO, Ottawa, Hoist, or SANY
- Experience calling on ports, 3PLs, intermodal, rail, distribution, manufacturing, and logistics customers
- Technical equipment application experience
- National account exposure
Compensation:
Base salary starting from $89,000 plus uncapped commission aligned with capital equipment sales performance.
Additional Requirements:
- Valid California driver’s license
- Willingness to travel 50%+ within territory
- Self-directed outside sales professional able to work cross-functionally with service and operations teams
Not Specified
G
Specialist, WCD Programs
Salary not disclosed
Empower Individuals to Reach Their Full Potential! Goodwill SoCal is looking for a compassionate and organized WCD Programs Specialist to help participants overcome barriers and achieve employment success through personalized coaching and support.
What You’ll Do: Provide case management, needs assessments, and employment counseling.
Facilitate job readiness workshops and connect participants to training opportunities.
Develop individualized employment plans and track participant progress.
Maintain accurate documentation and ensure compliance with program standards.
What You Bring: High school diploma/GED required; some college coursework preferred.
1–2 years of case management, career counseling, or workforce program experience.
Strong organizational and communication skills.
Bilingual (Spanish/English) and Salesforce experience preferred.
Join a team where your work transforms lives and contributes to building stronger, more inclusive communities.
What You’ll Do: Provide case management, needs assessments, and employment counseling.
Facilitate job readiness workshops and connect participants to training opportunities.
Develop individualized employment plans and track participant progress.
Maintain accurate documentation and ensure compliance with program standards.
What You Bring: High school diploma/GED required; some college coursework preferred.
1–2 years of case management, career counseling, or workforce program experience.
Strong organizational and communication skills.
Bilingual (Spanish/English) and Salesforce experience preferred.
Join a team where your work transforms lives and contributes to building stronger, more inclusive communities.
Not Specified
C
Benefit Educator
Salary not disclosed
Job Title: Benefit Educator Location: Los Angeles, CA Duration: 8 Months+ (Possible Extension) Schedule: As-needed basis | Anticipated minimum 15 hours/week during peak season Pay Rate: $30.58/Hour.
on W2 Job Summary: The Benefit Educator is responsible for conducting open enrollment meetings and customer events to educate customers about products, services, and programs.
This is a customer-facing role that requires delivering presentations and creating a positive customer experience through professional communication and product knowledge.
Hours are variable and based on event demand.
Responsibilities: · Conduct virtual, onsite, or prerecorded group presentations for existing and prospective customers · Represent the organization at open enrollment meetings, benefit fairs, and health fairs · Educate customers on products, services, and programs · Maintain knowledge of products, programs, and initiatives · Follow established guidelines and procedures for assigned events · Refer customer service, billing, and administrative inquiries to internal teams · Track and update event details, attendance, and insights in Salesforce by assigned deadlines Requirements: · High School Diploma or GED · Current and activeHealth & Life License · Experience presenting employer-sponsored benefits and health insurance · Strong communication and presentation skills · Proficiency in Microsoft PowerPoint, Word, Salesforce, WebEx, MS Teams, and Allego · Must be available during peak season (August–December) · Ability to travel 75–100% for client events, meetings, and trainings · Must have reliable transportation · Ability to maintain and use a personal company-approved device (smartphone or tablet)
on W2 Job Summary: The Benefit Educator is responsible for conducting open enrollment meetings and customer events to educate customers about products, services, and programs.
This is a customer-facing role that requires delivering presentations and creating a positive customer experience through professional communication and product knowledge.
Hours are variable and based on event demand.
Responsibilities: · Conduct virtual, onsite, or prerecorded group presentations for existing and prospective customers · Represent the organization at open enrollment meetings, benefit fairs, and health fairs · Educate customers on products, services, and programs · Maintain knowledge of products, programs, and initiatives · Follow established guidelines and procedures for assigned events · Refer customer service, billing, and administrative inquiries to internal teams · Track and update event details, attendance, and insights in Salesforce by assigned deadlines Requirements: · High School Diploma or GED · Current and activeHealth & Life License · Experience presenting employer-sponsored benefits and health insurance · Strong communication and presentation skills · Proficiency in Microsoft PowerPoint, Word, Salesforce, WebEx, MS Teams, and Allego · Must be available during peak season (August–December) · Ability to travel 75–100% for client events, meetings, and trainings · Must have reliable transportation · Ability to maintain and use a personal company-approved device (smartphone or tablet)
Not Specified
J
Product Manager, Salesforce
🏢 Jobot
Salary not disclosed
Remote Healthcare Product Manager, Salesforce Opportunity!! This Jobot Consulting Job is hosted by: Robert Reyes Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $70
- $85 per hour A bit about us: Prestige Hospital System Placed #1 in both California in a broad assessment of excellence in hospital-based patient care.
Why join us? Competitive Salary$$ Stellar Benefits (Medical, Dental Vision, Life Insurance) Flexible Schedule Job Stability Career growth The position offers a competitive salary If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you.
Job Details Job Details: As a Consulting Product Manager, Salesforce in the Tech Services industry, you will be responsible for the product design, implementation, and ongoing management of all digital and analytics solutions.
These solutions include Custom, Web, Mobile, Digital, and Analytics products that support safe and high quality patient care, regulatory compliance, financial stewardship, and operational efficiency.
You will also oversee the lifecycle of these products, ensuring consistency and integrity in delivering robust adoption.
Your role will require you to spend time in the market, understanding industry problems and finding innovative solutions.
You will be expected to possess a unique blend of business and technical savvy, including a big-picture vision and the drive to make that vision a reality.
Responsibilities: Define product vision and roadmap for Salesforce‑based solutions, aligning with business objectives and user needs.
Manage the product lifecycle, prioritizing the backlog, planning releases, and ensuring high‑quality delivery.
Partner with stakeholders and end users to gather feedback, identify pain points, and drive continuous improvement.
Ensure platform scalability and adoption, tracking KPIs, monitoring usage, and optimizing Salesforce capabilities.
Translate requirements into user stories and work closely with admins, developers, and architects to deliver features.
Guide the analytics and applications product teams that are charged with a product’s contribution to our business.
Build new products and increase the functionality of existing products.
Develop new ideas based on contact with department partners.
Communicate effectively at various levels of the organization, from line entry clerks to executives, department administrators, and clinicians.
Qualifications: Bachelor's degree in a related field.
5+ years of experience working in a healthcare setting.
5+ years of experience in Information Technology with emphasis in applications and analytics product development.
Experience in leading technical and functional teams within the applications development lifecycle.
Experience with the System Development Lifecycle and Software Development methodologies.
Experience with Agile Project Management methodologies.
Experience making presentations in front of large groups.
Ability to make decisions with imperfect information, lead without authority, and manage chaos, ambiguity, and complexity.
Experience in building new Analytics and Data Products.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Salary: $70
- $85 per hour A bit about us: Prestige Hospital System Placed #1 in both California in a broad assessment of excellence in hospital-based patient care.
Why join us? Competitive Salary$$ Stellar Benefits (Medical, Dental Vision, Life Insurance) Flexible Schedule Job Stability Career growth The position offers a competitive salary If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you.
Job Details Job Details: As a Consulting Product Manager, Salesforce in the Tech Services industry, you will be responsible for the product design, implementation, and ongoing management of all digital and analytics solutions.
These solutions include Custom, Web, Mobile, Digital, and Analytics products that support safe and high quality patient care, regulatory compliance, financial stewardship, and operational efficiency.
You will also oversee the lifecycle of these products, ensuring consistency and integrity in delivering robust adoption.
Your role will require you to spend time in the market, understanding industry problems and finding innovative solutions.
You will be expected to possess a unique blend of business and technical savvy, including a big-picture vision and the drive to make that vision a reality.
Responsibilities: Define product vision and roadmap for Salesforce‑based solutions, aligning with business objectives and user needs.
Manage the product lifecycle, prioritizing the backlog, planning releases, and ensuring high‑quality delivery.
Partner with stakeholders and end users to gather feedback, identify pain points, and drive continuous improvement.
Ensure platform scalability and adoption, tracking KPIs, monitoring usage, and optimizing Salesforce capabilities.
Translate requirements into user stories and work closely with admins, developers, and architects to deliver features.
Guide the analytics and applications product teams that are charged with a product’s contribution to our business.
Build new products and increase the functionality of existing products.
Develop new ideas based on contact with department partners.
Communicate effectively at various levels of the organization, from line entry clerks to executives, department administrators, and clinicians.
Qualifications: Bachelor's degree in a related field.
5+ years of experience working in a healthcare setting.
5+ years of experience in Information Technology with emphasis in applications and analytics product development.
Experience in leading technical and functional teams within the applications development lifecycle.
Experience with the System Development Lifecycle and Software Development methodologies.
Experience with Agile Project Management methodologies.
Experience making presentations in front of large groups.
Ability to make decisions with imperfect information, lead without authority, and manage chaos, ambiguity, and complexity.
Experience in building new Analytics and Data Products.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Not Specified
G
Grants Manager
🏢 Goodwill Southern California
Salary not disclosed
The Grants Manager supports the Senior Director of Grant Funding in the management of public and private grant funding portfolios, conducting foundation and funding availability research, overseeing application preparation and submission coordination, funder reporting, grant tracking, and partner stewardship processes.
This role ensures accurate grant records, timely submissions and reports, and effective cross-departmental coordination related to grant proposals, awards, and compliance requirements.
This hybrid position is based at Goodwill SoCal's Los Angeles Campus.
Essential Duties & Responsibilities Grant Management Supports the development, submission, and stewardship of public and private grant funding initiatives, including proposal coordination and reporting.
Maintains and manages a comprehensive grants calendar and tracking system.
Coordinates the assembly and submission of complete proposal packets, ensuring all funder requirements and documentation are met.
Manages grant stewardship and funder communications, including acknowledgements, donor updates, and periodic relationship check-ins.
Provides cross-departmental coordination for grant development and management, ensuring timely collection of narratives, data, budgets, and approvals across program, finance, and leadership teams.
Grant Research and Support Conducts grant prospect research and prepares concise summaries of new funding opportunities and institutional funders on an ongoing basis.
Grant Compliance Manages grant records and legal documentation within the development database and internal systems with accuracy and efficiency.
Oversees the coordination and submission of timely requisite funding reports including gathering programmatic and financial data from internal teams to ensure compliance.
Education & Experience Minimum 3 years of fundraising experience, grants cultivation/solicitation preferred.
Bachelor’s degree in English, Journalism, Social Sciences, or other related course of study required.
Excellent written and oral communication skills.
Strong ability to work well with a team Detail-oriented self-starter with the ability to multi-task and meet tight deadlines Ability to complete tasks with minimal supervision Proficient in Salesforce CRM.
Must have advanced knowledge proficiency of Word, Excel, Power Point, Teams and Outlook.
Non-profit experience required; knowledge in working with people with disabilities helpful Background, drug screen, LiveScan, education and employment verification and MVR required.
Required to travel locally up to 25% of the time.
A valid CA driver's license and state-required auto insurance required.
Driving record must be acceptable by company's insurance vendor.
This role ensures accurate grant records, timely submissions and reports, and effective cross-departmental coordination related to grant proposals, awards, and compliance requirements.
This hybrid position is based at Goodwill SoCal's Los Angeles Campus.
Essential Duties & Responsibilities Grant Management Supports the development, submission, and stewardship of public and private grant funding initiatives, including proposal coordination and reporting.
Maintains and manages a comprehensive grants calendar and tracking system.
Coordinates the assembly and submission of complete proposal packets, ensuring all funder requirements and documentation are met.
Manages grant stewardship and funder communications, including acknowledgements, donor updates, and periodic relationship check-ins.
Provides cross-departmental coordination for grant development and management, ensuring timely collection of narratives, data, budgets, and approvals across program, finance, and leadership teams.
Grant Research and Support Conducts grant prospect research and prepares concise summaries of new funding opportunities and institutional funders on an ongoing basis.
Grant Compliance Manages grant records and legal documentation within the development database and internal systems with accuracy and efficiency.
Oversees the coordination and submission of timely requisite funding reports including gathering programmatic and financial data from internal teams to ensure compliance.
Education & Experience Minimum 3 years of fundraising experience, grants cultivation/solicitation preferred.
Bachelor’s degree in English, Journalism, Social Sciences, or other related course of study required.
Excellent written and oral communication skills.
Strong ability to work well with a team Detail-oriented self-starter with the ability to multi-task and meet tight deadlines Ability to complete tasks with minimal supervision Proficient in Salesforce CRM.
Must have advanced knowledge proficiency of Word, Excel, Power Point, Teams and Outlook.
Non-profit experience required; knowledge in working with people with disabilities helpful Background, drug screen, LiveScan, education and employment verification and MVR required.
Required to travel locally up to 25% of the time.
A valid CA driver's license and state-required auto insurance required.
Driving record must be acceptable by company's insurance vendor.
Not Specified
J
Regional Sales Manager
🏢 Jobot
Salary not disclosed
This Jobot Job is hosted by: Christian Aviles Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $90,000
- $110,000 per year A bit about us: Leading manufacturer of advanced measurement technology for the water utility industry Why join us? Company paid vehicle Company-paid premiums for Medical Insurance, Life/AD&D Insurance and Short and Long-Term Disability Insurances Flexible Spending Account (Medical and Dependent care) and Health Savings Account available Voluntary group dental, vision, supplemental life/AD&D, and other voluntary insurances available 401(k) Retirement Plan (with up to 7.5% company match) Ten Paid Holidays Two weeks vacation 1st year Job Details We are seeking a driven and strategic Regional Sales Manager to lead business development and market growth initiatives within the Municipal sector.
This role is ideal for an energetic, versatile, and collaborative sales professional who thrives in a fast-paced environment and enjoys building lasting relationships across all levels of an organization.
You will be responsible for developing and executing sales strategies that expand market share, increase revenue, and strengthen customer and distributor partnerships within your territory.
The ideal candidate will bring a strong entrepreneurial mindset, a passion for sales, and a proven ability to drive growth through trust, expertise, and consistent execution.
Key Responsibilities Develop and implement territory sales strategies aligned with company goals to drive market share, revenue, and profitability.
Manage the sales pipeline, maintaining accurate data for forecasting, activity tracking, and performance metrics.
Build and maintain trusted relationships with municipal customers, distribution partners, and key stakeholders.
Collaborate with distributor partners to create joint business plans and set achievable growth goals.
Support distributor sales teams with product training, business plan execution, technical guidance, and joint sales calls.
Conduct market research and competitive analysis to identify new opportunities and anticipate industry trends.
Represent the organization at regional and industry trade shows, conferences, and customer events.
Qualifications Bachelor’s degree or equivalent professional experience.
8+ years of progressive sales experience driving territory growth, ideally within the municipal or public sector.
Strong account management background with proven success selling through distributors or channel partners.
Ability to analyze and adapt to market dynamics that influence municipal purchasing decisions.
Excellent forecasting, communication, and presentation skills.
Entrepreneurial mindset with the ability to think strategically and act decisively.
Demonstrated track record of developing trust-based relationships and following through on commitments.
Self-motivated and flexible, with the ability to collaborate across multiple departments and take initiative beyond core responsibilities.
Willingness to travel within the assigned territory as required.
Preferred Experience Familiarity with water meters, smart metering, or AMI/AMR technologies.
Experience with Salesforce or other CRM platforms.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Salary: $90,000
- $110,000 per year A bit about us: Leading manufacturer of advanced measurement technology for the water utility industry Why join us? Company paid vehicle Company-paid premiums for Medical Insurance, Life/AD&D Insurance and Short and Long-Term Disability Insurances Flexible Spending Account (Medical and Dependent care) and Health Savings Account available Voluntary group dental, vision, supplemental life/AD&D, and other voluntary insurances available 401(k) Retirement Plan (with up to 7.5% company match) Ten Paid Holidays Two weeks vacation 1st year Job Details We are seeking a driven and strategic Regional Sales Manager to lead business development and market growth initiatives within the Municipal sector.
This role is ideal for an energetic, versatile, and collaborative sales professional who thrives in a fast-paced environment and enjoys building lasting relationships across all levels of an organization.
You will be responsible for developing and executing sales strategies that expand market share, increase revenue, and strengthen customer and distributor partnerships within your territory.
The ideal candidate will bring a strong entrepreneurial mindset, a passion for sales, and a proven ability to drive growth through trust, expertise, and consistent execution.
Key Responsibilities Develop and implement territory sales strategies aligned with company goals to drive market share, revenue, and profitability.
Manage the sales pipeline, maintaining accurate data for forecasting, activity tracking, and performance metrics.
Build and maintain trusted relationships with municipal customers, distribution partners, and key stakeholders.
Collaborate with distributor partners to create joint business plans and set achievable growth goals.
Support distributor sales teams with product training, business plan execution, technical guidance, and joint sales calls.
Conduct market research and competitive analysis to identify new opportunities and anticipate industry trends.
Represent the organization at regional and industry trade shows, conferences, and customer events.
Qualifications Bachelor’s degree or equivalent professional experience.
8+ years of progressive sales experience driving territory growth, ideally within the municipal or public sector.
Strong account management background with proven success selling through distributors or channel partners.
Ability to analyze and adapt to market dynamics that influence municipal purchasing decisions.
Excellent forecasting, communication, and presentation skills.
Entrepreneurial mindset with the ability to think strategically and act decisively.
Demonstrated track record of developing trust-based relationships and following through on commitments.
Self-motivated and flexible, with the ability to collaborate across multiple departments and take initiative beyond core responsibilities.
Willingness to travel within the assigned territory as required.
Preferred Experience Familiarity with water meters, smart metering, or AMI/AMR technologies.
Experience with Salesforce or other CRM platforms.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Not Specified
G
CRM and Loyalty Manager
🏢 Goodwill Southern California
Salary not disclosed
The CRM & Loyalty Manager is responsible for leading the strategy, implementation, and ongoing management of Goodwill Southern California’s Customer Relationship Management (CRM) and Loyalty Program.
This role will play a critical part in launching Goodwill SoCal’s first fully integrated CRM and loyalty ecosystem—connecting retail shoppers, donors, e-commerce customers, and program participants into a unified engagement platform.
This position blends data strategy, marketing automation, loyalty program execution, and mission-driven storytelling to drive customer growth, increase retail revenue, deepen donor relationships, and strengthen Goodwill SoCal’s community impact.
Essential Duties & Responsibilities CRM & Loyalty Program Strategy Lead the end-to-end implementation of Goodwill SoCal’s CRM platform in partnership with internal teams and external system integrators.
Develop and manage the strategy for Goodwill SoCal’s loyalty program, including acquisition, engagement, rewards, and lifecycle marketing.
Define customer segmentation strategies across key audiences: retail shoppers, donors, e-commerce customers, job program participants, and community supporters.
Establish data governance and customer data standards to ensure accuracy, privacy, and compliance.
Campaign Development & Marketing Automation Build and execute CRM-driven campaigns across email, SMS, and digital channels to drive store traffic, conversion, and retention.
Create automated customer journeys including welcome flows, win-back campaigns, donor stewardship, and loyalty milestones.
Partner with Brand, Retail, Digital, and E-Commerce teams to ensure CRM is embedded across all campaigns.
Data, Insights & Performance Optimization Own CRM and loyalty program reporting, KPIs, and insights (e.g., active customers, repeat rate, lifetime value, redemption, churn).
Translate customer data into actionable marketing strategies that improve revenue and engagement.
Test, optimize, and continuously improve campaigns using A/B testing and performance insights.
Cross-Functional Collaboration Serve as the primary CRM & loyalty liaison between Marketing, IT, Retail Operations, E-Commerce, Workforce Development, and Finance.
Partner with POS, eBay, and digital platform teams to ensure seamless data integration and customer experience.
Collaborate with Compliance and Legal to ensure all communications follow privacy and data regulations.
Vendor & Platform Management Manage relationships with CRM platform providers, loyalty vendors, and marketing automation partners.
Oversee platform configuration, enhancements, troubleshooting, and roadmap development.
Own CRM-related budgets, contracts, and ongoing optimization planning.
Success Metrics Growth in loyalty membership and active CRM subscribers.
Increase in repeat retail shoppers and donor retention.
Lift in campaign conversion and e-commerce engagement.
Improved customer lifetime value and store traffic.
Successful on-time delivery of CRM & loyalty program launch.
Education & Experience Bachelor’s degree in Marketing, Business, Data Analytics, or related field.
5+ years of experience in CRM, loyalty, lifecycle marketing, or marketing automation.
Hands-on experience with CRM platforms (Salesforce, Merkle, HubSpot, or similar).
Proven success launching or managing a loyalty program in retail or multi-location environments.
Strong analytical skills with the ability to interpret customer data and campaign performance.
Experience working cross-functionally with IT, Retail Operations, and Digital teams.
Experience in nonprofit, mission-driven, or cause-based organizations preferred.
Experience with POS, e-commerce, and donor management system integrations preferred.
Knowledge of data privacy regulations (CAN-SPAM, CCPA, GDPR fundamentals) preferred.
Familiarity with marketing automation, segmentation logic, and customer journey mapping preferred.
Strategic thinker with strong execution skills Data-driven with a customer-first mindset Highly organized and detail-oriented Exceptional communication and collaboration skills Mission-aligned with a passion for community impact This position requires local travel, 25% of the time.
A valid driver's license and state-required auto insurance are necessary.
Must have advanced knowledge proficiency of computer programs in a Windows environment, including Word, Excel, and E-mail.
Background, drug screen, education and employment verification required.
The annual base salary range for this position is $105,000
- $120,000.
When extending an offer, the following will be considered, but not limited to: the candidate’s key skills, work experience and education, internal peer equity and other considerations permitted by federal, state and local laws.
This role will play a critical part in launching Goodwill SoCal’s first fully integrated CRM and loyalty ecosystem—connecting retail shoppers, donors, e-commerce customers, and program participants into a unified engagement platform.
This position blends data strategy, marketing automation, loyalty program execution, and mission-driven storytelling to drive customer growth, increase retail revenue, deepen donor relationships, and strengthen Goodwill SoCal’s community impact.
Essential Duties & Responsibilities CRM & Loyalty Program Strategy Lead the end-to-end implementation of Goodwill SoCal’s CRM platform in partnership with internal teams and external system integrators.
Develop and manage the strategy for Goodwill SoCal’s loyalty program, including acquisition, engagement, rewards, and lifecycle marketing.
Define customer segmentation strategies across key audiences: retail shoppers, donors, e-commerce customers, job program participants, and community supporters.
Establish data governance and customer data standards to ensure accuracy, privacy, and compliance.
Campaign Development & Marketing Automation Build and execute CRM-driven campaigns across email, SMS, and digital channels to drive store traffic, conversion, and retention.
Create automated customer journeys including welcome flows, win-back campaigns, donor stewardship, and loyalty milestones.
Partner with Brand, Retail, Digital, and E-Commerce teams to ensure CRM is embedded across all campaigns.
Data, Insights & Performance Optimization Own CRM and loyalty program reporting, KPIs, and insights (e.g., active customers, repeat rate, lifetime value, redemption, churn).
Translate customer data into actionable marketing strategies that improve revenue and engagement.
Test, optimize, and continuously improve campaigns using A/B testing and performance insights.
Cross-Functional Collaboration Serve as the primary CRM & loyalty liaison between Marketing, IT, Retail Operations, E-Commerce, Workforce Development, and Finance.
Partner with POS, eBay, and digital platform teams to ensure seamless data integration and customer experience.
Collaborate with Compliance and Legal to ensure all communications follow privacy and data regulations.
Vendor & Platform Management Manage relationships with CRM platform providers, loyalty vendors, and marketing automation partners.
Oversee platform configuration, enhancements, troubleshooting, and roadmap development.
Own CRM-related budgets, contracts, and ongoing optimization planning.
Success Metrics Growth in loyalty membership and active CRM subscribers.
Increase in repeat retail shoppers and donor retention.
Lift in campaign conversion and e-commerce engagement.
Improved customer lifetime value and store traffic.
Successful on-time delivery of CRM & loyalty program launch.
Education & Experience Bachelor’s degree in Marketing, Business, Data Analytics, or related field.
5+ years of experience in CRM, loyalty, lifecycle marketing, or marketing automation.
Hands-on experience with CRM platforms (Salesforce, Merkle, HubSpot, or similar).
Proven success launching or managing a loyalty program in retail or multi-location environments.
Strong analytical skills with the ability to interpret customer data and campaign performance.
Experience working cross-functionally with IT, Retail Operations, and Digital teams.
Experience in nonprofit, mission-driven, or cause-based organizations preferred.
Experience with POS, e-commerce, and donor management system integrations preferred.
Knowledge of data privacy regulations (CAN-SPAM, CCPA, GDPR fundamentals) preferred.
Familiarity with marketing automation, segmentation logic, and customer journey mapping preferred.
Strategic thinker with strong execution skills Data-driven with a customer-first mindset Highly organized and detail-oriented Exceptional communication and collaboration skills Mission-aligned with a passion for community impact This position requires local travel, 25% of the time.
A valid driver's license and state-required auto insurance are necessary.
Must have advanced knowledge proficiency of computer programs in a Windows environment, including Word, Excel, and E-mail.
Background, drug screen, education and employment verification required.
The annual base salary range for this position is $105,000
- $120,000.
When extending an offer, the following will be considered, but not limited to: the candidate’s key skills, work experience and education, internal peer equity and other considerations permitted by federal, state and local laws.
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