Salesforce Jobs in Glencoe

The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients.

The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency.

• Pay: $40-$43/hr depending on experience
• Duration: 12 mo to start (potential to extend / convert)
• Location: Hybrid (Tuesday–Thursday on-site), open to the following locations: Mettawa, IL, Irvine, CA, or Florham Park, NJ

CRM Campaign Operations Project Manager Responsibilities:

• Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.
• Learn the business for the respective therapeutic areas/brands.
• Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.
• Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.
• Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.
• Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.
• Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.
• Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership.
• Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary.
• Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.
• Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.
• Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders.

Leadership Competencies:

• Positive “all for one” approach to team deliverables and priorities.
• Builds strong relationships to enable higher performance.
• Learns, fast, grasps the “essence” and can change course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment and open to suggestions.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality.

CRM Campaign Operations Project Manager Qualifications:

• 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience.
• Minimum of 3 years of hands-on work experience in client service, account or response management discipline.
• Digital marketing or interactive agency experience is a plus.
• Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
• Excellent written, verbal, and interpersonal communication skills to effectively work with team members.
• Analytical ability to identify optimization opportunities and program related issues.
• Enthusiastic, solution-oriented attitude in accepting work/new challenges.
• Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook.
• Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving.
• In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica.
• Experience implementing CRM best practices.
• Proven track record of launching successful email campaigns and/or consumer programs.
• Bachelor’s degree in business or marketing or equivalent experience.

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we’re more than just a bit selective when it comes to hiring new team members. In 2012, we began franchising our business model. This role is for one of our successful franchise partners in Highwood, IL.

Job Summary

The team is responsible for new business revenue generation monthly and works to achieve these on an individual and team level. Account Executives are equipped with extensive training in Salesforce, sales process management, business development and more.

Principal Duties and Responsibilities

The primary responsibility of an Account Executive is to build a book of business through:

• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The first year’s earnings potential ranges from $53,000 - $90,000, varying based on performance. Our compensation package slightly varies by agency but offers uncapped new business commissions and renewal commissions year-over-year. Renewal commissions provide passive earnings and can exponentially increase your annualized income. Additionally, top performers can qualify for an annual President’s Club trip.

Experience and Education

• Passing the state licensing exam, once hired
• Legally authorized to work in the United States

Required Skills and Abilities

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, hands on, self-starter mindset that can do the work
• Strong time management
• Strong attention to detail and organization

Benefits Summary

• Benefit offerings vary per agency*

This job posting is for an opportunity at a Goosehead Insurance agency independently owned and operated by a local franchised Agency Owner. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will be submitted to the Agency Owner. If you are hired for this position, you also understand and acknowledge that the Agency Owner’s franchised business will be your employer, not Goosehead Insurance Agency, LLC, and that the Agency Owner is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling, and supervision.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Harmer is partnering with a manufacturing organization in Lake Forest, IL for a Data Director role.

RESPONSIBILITIES:

· Maximize the value of our data. This translates into understanding the data we have, understanding key business drivers and delivering both operational and analytic solutions that drive value.

· Maximize the value of our enterprise applications. This translates into understanding what each platform does best, understanding key business drivers and delivering software solutions that create efficiencies, reduce friction and improve quality.

· Develop productive relationships with leaders across the organization to ensure that the operation and support of our data and software solutions are meeting expected levels of service, quality, and performance.

· Drive the harmonization of data, software and process across the enterprise that ultimately lowers the cost of doing business and positions the company for scalable growth.

· Facilitate a governance process to gain consensus on a prioritized set of measurable business outcomes supported by data and software initiatives.

· Work closely with functional leads, understand their needs, establish realistic expectations, develop work plans, own the development, and then deliver the solution.

· Act as subject matter expert and advisor on the topic of analytical tools, enterprise data systems and analytical methodologies.

· Manage a team of employees and partners to ensure the use of their time is maximized and their skills are developed in accordance with the priorities of the business.

REQUIRED SKILLS / ATTITUDES:

· BS in computer science, information systems, engineering, business management or related field

· Deep expertise and at least 6 years of hands-on and managerial experience in Data and Analytics.

· Strong experience and at least 4 years implementing, managing and supporting enterprise platforms such as ERP, CRM, HCM.

· Experience with Azure Data Factor or equivalent Data Engineering tools highly beneficial

· Experience with Microsoft Power BI or equivalent BI tools highly beneficial

· Experience with IQMS/DelmiaWorks, Salesforce, ADP, M365 highly beneficial.

· Experience harmonizing data and applications across multiple companies or facilities highly beneficial.

· Experience in Manufacturing or Distribution highly beneficial.

· Strong interpersonal skills and demonstrated ability to communicate credibly at all levels of the organization (face-to-face, verbal, written)

· Propensity for problems solving and continuous improvement

· High level of integrity and dependability with a strong sense of urgency and results orientation

· Ability to exercise sound judgment and make decisions based on accurate and timely analysis

· Positive attitude and strong work ethic

Abides by our core values:

· Safety - Everything we do is driven by safety excellence; our employee safety is paramount

· Integrity – We are respectful, ethical and authentic in all our actions:

· People First – We welcome, collaborate with and support others by being proactive, approachable and agile

· Accountability – We keep commitments we make to one another and continually challenges ourselves by achieving ambitious goals without compromising quality

· Friendly – We are kind, encourage positivity and make time to connect and laugh

Physical Requirements:

While performing the duties, the employee will be working in an office environment as well as on the manufacturing plant floor. The employee is required to sit and/or stand for computer or floor responsibilities, reach with hands and arms and handle objects and other tools, stoop, squat, twist, push and pull, maintain balance, bend at the waist, kneel, walk varying distances, and climb stairs. Employee may be required to lift up to 20 pounds.

Senior Production Planner – Role Summary

Primary Responsibilities

Production Planning

• Manage Oracle Print and Fulfillment workflow processes, including project creation and tracking.
• Monitor and maintain the Production Planning Outlook inbox; prioritize and route requests effectively.
• Perform document merging using Printshop Mail.
• Utilize Excel for data management, reporting, data visualization, and advanced analytical functions.
• Apply supply chain knowledge to printing and fulfillment operations, ensuring timely coordination.
• Manage packaging (overpack) supplies for onsite and external packager locations.

Print Production

• Coordinate core pack label print requests.
• Coordinate core pack slide label print requests, including support for China-based needs.

Supplier Support

• Participate in packager check-in meetings; track updates and complete assigned action items.
• Address packaging assignment questions and support form-fitting validation.
• Assist with forecasting, ordering, and tracking packaging materials across all packager partners.

System Support

• Maintain PIM updates and support data validation for Dynamics 365 migration, including:
• Product filter codes
• Routes
• Bills of Material (BOM)
• Maintain working knowledge of container build templates.
• Process off-cycle movement journals with accuracy and timeliness.

Inventory Management

• Manage and fulfill ad hoc overpack requests as needed.

Required System Access

• Oracle – CAP Project Super User & CAP iProcurement
• Scores
• Dynamics 365
• Salesforce
• FileShare
• Outlook & Teams
• OpenText Output Manager (VPOM)
• Product Inventory Manager (PIM)

Key Skills & Competencies

• Strong attention to detail
• Excellent organizational skills
• Effective written and verbal communication
• Ability to work cross-functionally with suppliers, planners, and internal teams
• Proficiency in data analysis and workflow management

Work Requirements

• Onsite: 5 days per week
• Schedule: 8:00–4:00 or 9:00–5:00 (30‑minute lunch)
• Weekly Hours: 37.5