Salesforce Jobs in Ga

Role Summary

We are seeking an experienced Project Manager specializing in Customer Data Management and Enterprise Integrations to lead critical initiatives that enhance data quality, system performance, and cross platform connectivity. This role ensures that high impact projects are delivered on time, aligned with business needs, and executed with technical rigor.

You will guide project teams, manage risks, and drive visibility for leadership while proactively ensuring all dependencies and requirements are clearly defined and executed. The position plays a key role in enabling efficiency across systems including Oracle Fusion, Salesforce, ADP, JDEdwards, and related applications.

Key Responsibilities

• Create and execute detailed project plans for customer data management initiatives and technical enhancement projects

• Lead daily standups and team check ins to track progress and maintain accountability

• Track and report project status, milestones, and risks to leadership and project stakeholders

• Proactively identify and manage risks, dependencies, bottlenecks, and critical escalations

• Serve as the primary liaison between development teams, project managers, and business partners to ensure priorities remain aligned

• Drive the technical development intake process by maintaining and prioritizing the backlog with stakeholders

• Collaborate with cross functional teams including Product, Design, and QA to align timelines and deliverables

• Own test management and implementation planning for major system enhancements, integrations, or go live activities

Key Requirements

• 5 or more years of experience in project management within technology, data management, or enterprise applications

• Strong technical understanding of databases, data analytics, integration technologies, and data management concepts

• Experience with enterprise applications including Oracle Fusion, Salesforce, ADP, JDEdwards, and EPay

• Familiarity with integration platforms such as Microsoft Azure and Boomi

• Ability to manage complex technical dependencies while coordinating across multiple teams

• Excellent communication, stakeholder management, and leadership skills

• Strong organizational abilities with a proactive approach to problem solving

• Adaptability in fast paced environments with shifting priorities

Job Title : Events Manager

Rally Foundation for Childhood Cancer Research (Rally) a 501 (c) (3) non-profit organization, empowers volunteers across the country to raise awareness and funds for childhood cancer research to find better treatments with fewer long-term side effects and, ultimately, cures.

Rally is:

·     all about the kids!

·     mission driven and dedicated to investing in the best childhood cancer research

·     a grassroots organization built on a foundation of accountability and powered by volunteers

·     a fast-paced learning environment

·     a close-knit team with an “all hands-on-deck” attitude

·     open minded toward new, innovative ideas

·     serious about working hard to make a difference and about having fun while we’re doing it!

Job Purpose

The Events Manager reports to the Director of Events and Operations. This role’s primary responsibility is to work closely with the Director of Events for planning, executing, and supporting signature fundraising events in established markets including Atlanta, Tennessee, and the Gulf Coast of Florida. The Events Manager also supports the Development Team in community relations initiatives that strengthen fundraising efforts by identifying and cultivating local community and business partners.

The candidate will manage the design request process for event related materials utilizing project management software, oversee the event interns, manage event committees and interface with Salesforce, Rally’s CRM.

The enthusiastic candidate must have the flexibility to work and thrive in an entrepreneurial, agile environment. They must be committed to Rally’s mission and have a desire to serve our supporters and volunteers with compassion, integrity, and humility. This is a fast-paced, multifaceted opportunity for a candidate who takes initiative and wants to work hard while gaining unparalleled experience and growth.

Responsibilities

o  Work closely with the Director of Events to oversee the execution of signature events including the Rally On the Runway Fashion Show in Atlanta, Nashville and Pensacola; Rally In the Round in Nashville, and the Benefit Bash in Atlanta

o  Primary responsibities include Successful planning and execution of events includes but is not limited to venue selection, contract negotiation, vendor relations, and logistical planning.

o  Manage and support event committees in tandum with the Development Team and cultivate new relationships by providing leadership, acknowledgement, material support, and assistance in implementing committee plans

o  Manage all event guest and invitation lists through Salesforce from creation to updating, and mailing.

o  Responsible for submitting and managing all necessary design job requests through fulfillment and delivery via Rally’s project management system

o  Track relationships, communications, and milestones through Rally’s CRM system, Salesforce, and run reports as needed

o  Work with Development Team to ensure sponsor benefits are properly fulfilled and overall revenue goals are achieved

o  Develop and provide oversight and management on new events in assigned markets and emerging markets

o  Train and manage event interns to oversee silent auction and assist with event logistics

o  Train and manage volunteers at each event on run of show, registration procedures, etc

o  Travel (will be required to attend and plan events in Atlanta, Nashville, Pensacola and other emerging markets as needed. (5-10% of the year)

o  Support the Rally brand in maintaining and delivering a consistent brand identity including Rally’s logo, colors, typography, and visual elements across all marketing materials, platforms and touchpoints.

o  Support the Rally brand in delivering consistent messaging including tag lines, slogans, and key brand messages across all channels and deliverables.

o  Collaborate with the Development team to identify and cultivate new community partnerships with local businesses to establish thired party events and other collaborations

o  Assist in coordinating "Give Back" events and percentage-of-sales nights with community supporters

o  Manage third-party community fundraisers and provide necessary toolkits and brand assets to external organizers

o  Develop and provide oversight for new community events in assigned markets and emerging markets to reach annual revenue goals

The ideal candidate will

• Possess an visionary and entrepreneurial mindset
• Be committed to personal, professional and organizational growth and development
• Have exceptional organizational skills and follow through
• Have exceptional skills at building relationships
• Have demonstrated leadership in project management and building effective programs
• Have exceptional written and oral communication skills; be a strong public speaker
• Be an independent problem-solver
• Take initiative and possess the ability to create, innovate, and implement action
• Be able to maintain privacy with highly confidential information
• Be a reflective practitioner, open to growth and feedback
• Be an exemplary role model, up to date with best practices in the field of fundraising, and advancement.

Requirements/Essential Functions

• A Bachelors degree
• Three to five years’ experience in event planning and/or campaign management as an employee or key volunteer in a leadership position 

• Computer literacy (Microsoft Office) 

• Forward thinker; problem solver; organized 

• Self motivated and a self-starter 

• Excellent communication and writing skills 

• Ability to manage multiple projects on an ongoing basis in multiple geographic locations

• Strong interpersonal, verbal and written communication skills 

• Strong organizational and research skills 

• An ability to work on a team as well as independently 

• Professional demeanor 

• Eagerness to learn 

• Valid driver’s license and reliable transportation 

• Available 40 hours per week. Additional hours may be required. Attendance at events is mandatory.
• Standard schedule is Monday and Friday remote; Tuesday, Wednesday, and Thursday in-office. Flexibility required for occasional in-office Mondays or Fridays. 
• Ability to work some nights and weekends
• Out of state travel up to 5-10% based on event season.
• Local travel within the Atlanta area required for errands, meetings, and on-site event support. 
• Must be able to stand for extended periods during events and volunteer coordination. 
• Must be able to work at a computer for extended periods and manage multiple communication platforms. 
• Ability to lift a minimum of 25 lbs. 

• Have a good balance of visionary ideas and practical solutions
• Desires and enjoys working cooperatively in a fun and faced-paced environment

This is a full time exempt position. Salary is commensurate with experience.

To apply

• Please submit a cover letter and resume through this online portal or email  Please, no phone calls.

Immediate need for a talented Risk Analyst. This is a 12+months contract opportunity with long-term potential and is located in Atlanta, GA(Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-07770

Pay Range: $30 - $31/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Investigative Resolution: Manage 50+ complex inbound inquiries daily, performing deep-dive investigations into merchant accounts to resolve fraud alerts and financial discrepancies.
• Risk Mitigation & Decisioning: Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends.
• High-Stakes De-escalation: Serve as a calm, empathetic voice for merchants facing stressful financial holds, turning difficult conversations into professional, resolution-based experiences.
• Strategic Documentation: Maintain meticulous records of investigations and actions taken, ensuring all steps meet internal Standard Operating Procedures (SOPs).
• Continuous Improvement: Collaborate with cross-functional teams to report new fraud trends and suggest optimizations for our risk detection tools.
• This role will be a collections focused role vs. the fraud focus for the last contact center class.
• Supporting customers and making payment arrangements, payment plans, adjusting payment types, etc.
• Chargeback experience is a plus.
• Work shifts: between 8am-8pm ET - (SAT-WED) or (MON-FRI) or (SUN-THU)

Key Requirements and Technology Experience:

• 2+ years of experience in a call center setting, focused on areas such as financial risk management, fraud prevention, payments/merchant service processing, banking operations, or fintech.
• Strong commitment to customer service and customer empathy.
• Demonstrated efficiency and a strong work ethic when handling inbound phone queues.
• Excellent prioritization skills to meet Service Level Agreements (SLAs) and performance metrics.
• Exceptional analytical and critical thinking abilities, with a keen eye for detail.
• Strong organizational skills, capable of managing multiple tasks simultaneously.
• High integrity and ethical standards in all work performance.
• Effective collaboration and teamwork skills.
• Eagerness to learn and adapt to new technologies and processes.
• Ability to efficiently navigate multiple systems and tools while assisting merchants in real-time.
• Proficiency with G-Suite and other relevant software applications-Experience with Salesforce, LexisNexis, or specialized Fraud platforms.
• Education: A bachelor’s degree in finance, Accounting, Criminal Justice, or Risk Management is highly preferred.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Overview

has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.

The Senior Manager, Change Management will partner closely with the Project Management Office (PMO), senior leaders, and cross-functional teams to strategically plan and drive adoption of large, enterprise-wide transformation initiatives at . This role ensures that corporate projects are implemented with discipline, clarity, and consistency by translating strategy and project delivery into sustained behavioral and operational change. Sitting at the intersection of strategy, PMO execution, and organizational effectiveness, the Senior Manager, Change Management, will design and execute change strategies aligned to the corporate project portfolio, proactively manage change saturation and risk, and enable leaders to effectively sponsor and reinforce change. This role balances hands-on change leadership for high-impact initiatives with portfolio-level oversight to protect adoption, accelerate value realization, and minimize disruption across the organization.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

Change Strategy, Adoption & Readiness - 45%

• Designs and executes comprehensive change strategies, including stakeholder impact analysis, readiness assessments, communication, training, and resistance-management plans
• Partners with functional leaders to redesign processes that support new technology and ways of working; identifies process changes required to deliver successful adoption
• Leads hands-on change execution for high-impact transformation initiatives while coaching project teams and / or leaders to build internal change capability
• Manages Change Communication:
• Designs and executes multi-channel communication strategies that build awareness, understanding, and enthusiasm for change across all levels of the organization
• Develops clear, compelling messaging tailored to diverse audiences that connects change to business value and individual impact
• Creates and maintains communication calendars, ensuring consistent cadence and messaging across initiatives
• Supports Learning Pathways Related to Change:
• Assesses skill and knowledge gaps created by new technologies, tools, and processes, and design learning strategies to close them.
• Partners with subject matter experts to create training content, job aids, quick-reference guides, and other enablement materials
• Oversees Change Activities:
• Leads change networks, champion programs, and feedback loops that create grassroots momentum and surface real-time adoption challenges
• Facilitates workshops, focus groups, and stakeholder sessions to gather input, co-create solutions, and build ownership of change
• Ensures change activities are appropriately scaled and tailored to the initiative’s scope, risk, and organizational impact

Enterprise Change & Project Management Office (PMO) Partnership – 40%

• Partners with the PMO to embed change management into the full project lifecycle, from intake and planning through delivery, adoption, and benefits realization
• Leads change strategy development for large corporate and enterprise initiatives, ensuring alignment with business objectives, project plans, and executive expectations
• Builds change roadmaps that sequence and prioritize across a portfolio of concurrent initiatives, managing dependencies and competing demands on the organization's capacity for change
• Develops and maintains enterprise-level change reporting (e.g., readiness, adoption, risks, milestones) aligned with PMO status and steering committee updates
• Advises project sponsors and project managers on change implications, tradeoffs, and mitigation strategies to improve delivery outcomes.

Leadership Enablement & Capability Building – 15%

• Coaches executives, sponsors, and people leaders to effectively fulfill their roles as visible change champions.
• Builds and evolves LT’s change management standards, tools, and best practices in partnership with Human Capital
• Mentors project managers and embedded change resources to strengthen organizational change maturity over time

SECONDARY FUNCTIONS (IF APPLICABLE)

• May work on special projects or other duties as assigned

SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY

• Aware of budget, helps manage expenses

QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS

• Bachelor’s degree in business, organizational development, communications or a related field required
• 5+ years of experience leading change management for large, complex initiatives, preferably within a Project Management Office (PMO), transformation office, or consulting environment
• Experience supporting enterprise or corporate project portfolios required

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to adhere to and exhibit the Company Values at all times
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
• Working knowledge of Salesforce or relative CRM systems
• Working knowledge of document management systems
• Ability to effectively manage multiple competing priorities in a fast-paced environment
• Excellent communication skills - both oral and written
• Ability to build strong business relationships at all levels
• Strong interpersonal skills
• Strong attention to detail
• Strong organizational and time management skills
• Ability to work independently and collaboratively
• Solid critical thinking and creative problem-solving skills
• Ability to consistently meet goals, commitments, and deadlines
• Ability to work with sensitive information and maintain confidentiality

KEY COMPETENCIES REQUIRED

• Communicates Effectively
• Innovative
• Customer Focus & Teamwork
• Quality & Results-Oriented
• Decision Making
• Resourceful & Tenacious
• Develops Self
• Technical Skills

PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS

• Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
• Speaking, reading, writing, ability to use a telephone and computer
• Ability to exert up to 10 lbs. of force occasionally
• Ability to interpret various instructions
• Ability to deal with a variety of variables under only limited standardization
• No travel required

What is in it for you

Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).

Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).

Paid parental leave.

Client Services Coordinator – IT Asset Disposition (ITAD)

Full-time, In-office

Our client, a global leader in IT lifecycle management and value optimization, is seeking a Client Services Coordinator to join their IT Asset Disposition team. This role is essential in ensuring smooth customer interactions throughout the IT asset lifecycle, acting as a bridge between clients and internal teams while maintaining the highest standards of data security and compliance.

Key Responsibilities:

• Serve as the primary point of contact for clients, managing inquiries, orders, and requests across multiple channels.
• Oversee asset disposition orders, including initiation, updates, and accuracy checks.
• Resolve issues relating to scheduling, logistics, compliance, or data security.
• Provide compliance documentation such as certificates of erasure, recycling, and disposal.
• Educate clients on best practices for IT asset preparation and ensure seamless project execution.
• Collaborate with sales, logistics, and operations teams to deliver an outstanding client experience.

Candidate Profile:

• Bachelor’s degree and 2–3 years of experience in a client services or project coordination role.
• Highly organized, with excellent communication and problem-solving skills.
• Proactive, independent, and reliable, with strong follow-up and attention to detail.
• Comfortable managing multiple priorities and deadlines while maintaining a client-first approach.
• Experience in logistics coordination or IT services (ITAD experience a plus).
• Familiarity with CRM platforms such as Salesforce, Microsoft Dynamics, or Smartsheet preferred.

Why Apply?

This is an excellent opportunity to join a dynamic, forward-thinking organization offering competitive salaries, comprehensive benefits, and clear opportunities for career growth.

Interested? Apply today to take the next step in your career journey.

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

About the Role

We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.

You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.

Key Responsibilities

• Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.

• Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.

• Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.

• Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.

• CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.

• Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.

Qualifications

• Minimum1 year of experiencein prospecting and pipeline generation

• Proficiency inCRM systems(Salesforce and preferred)

• Experience withEnterprise accountsandSaaS salesis a plus

• Background inhealthcare,inside sales, orclient-facing rolesis advantageous

• Experience working with or for a Health Plan would be a strong plus

• Strongwritten and verbal communicationskills

• Self-starter with excellenttime managementandcollaborationskills

• Ability tomultitaskand thrive in a quota-driven environment

• Bachelor's degree preferred

• 10% or less travel

Why Join Us?

• Be part of a mission-driven company improving healthcare experiences nationwide

• Work with cutting-edge technology and industry-leading data

• Collaborate with passionate, innovative professionals

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Agilysys is a SaaS technology leader transforming the hospitality industry. Our cloud-based platform powers leading hotels, resorts, casinos, and restaurants helping them deliver seamless operations and unforgettable guest experiences. We're a team of innovators and problem-solvers bringing the art of hospitality into the digital age through technology that connects people, simplifies complexity, and drives smarter decisions. Headquartered in Alpharetta, GA, with offices across North America, APAC and EMEA, we're shaping the future of hospitality tech.

Drive growth through strategic sales:

• Execute targeted outbound prospecting campaigns via phone, email, and LinkedIn to build and maintain a robust 34X sales pipeline.
• Convert inbound leads through consultative discovery and value-based selling.
• Collaborate closely with sales engineering, product management, and implementation teams to ensure client success. This role is based out of our Alpharetta/Vegas offices and requires onsite presence.

Build lasting relationships:

• Engage with key stakeholders across hotels and restaurants to understand their strategic objectives.
• Provide competitive intelligence and actionable customer feedback to influence product development.
• Partner with marketing to refine messaging, improve campaigns, and generate qualified opportunities.

Essential experience:

• Minimum 3 years of software sales experience with a proven record of consistently exceeding quota, ideally within the hospitality sector.
• Proven expertise in outbound prospecting and closing net-new business.
• Skilled in consultative, value-based selling approaches.
• Technical proficiency to confidently deliver product demonstrations.
• Strong organizational, prioritization, and time management skills.

Bonus qualifications:

• Experience in the hospitality industry (restaurants, hotels, or resorts).
• Proficiency with Salesforce CRM.
• Familiarity with ConnectAndSell or similar outbound sales acceleration tools.

About Us

We operate at the intersection of technology, construction, and real estate. Our global brands are leaders in the digital twin movement, transforming how the built environment is documented, managed, and understood—from ground-up construction through long-term asset operations.

Our clients include owners, developers, general contractors, architects, engineers, and public entities working on some of the most complex projects in the built world.

Your Role

As a Sales / Account Executive you will help drive new business to our industry leading software and services. Day to day responsibilities include, but are not limited to:

• Coordinate meetings with construction clientele at all levels, with a focus on Owners/Agencies, Architects/Engineers, General Contractors, and Construction Managers
• Work closely with Client Solutions and Inside Sales teams for market penetration through outbound prospecting, trade shows, networking, etc
• Leverage personal network and social media (ie Linkedin) for market education and promotion of Multivista services
• Identify, develop and grow client relationships at an account and project basis
• Effectively demonstrate Multivista’s solutions, specific to client/project needs (Multivista Webcam, UAV/Drone, Progress Photography, Laser Scanning, +++)
• Manage activities, meetings, and opportunity history from initial contact to internal handover utilizing a highly customized CRM (Salesforce) and lead database (Dodge Construction Data)
• Speak to Hexagon Multivista ancillary services (ie "Create" + "Analyze") to identify opportunities for expanded offerings
• Support field technology initiatives & project operations across your designated region

Location

Peachtree Corners, GA

What We’re Looking For

• 2+ years experience in construction or technology related sales
• Self-motivated, competitive mindset with desire to maximize company revenue and personal income
• Strong communicator who is comfortable on the phone and in virtual / in-person meetings
• Comfort working with others; strength in communication and teamwork
• Coachable, organized, and disciplined
• Excellent written and verbal communication skills
• Proficiency with CRM (Salesforce strongly preferred) and related systems (ie Microsoft SharePoint/TEAMS)
• Strong understanding of the construction, engineering, or technology industries is a plus

Compensation

Total compensation may range from $60,000–$150,000+ (base salary + incentives), uncapped, based upon performance.

Benefits

• 100% employer-paid employee health insurance
• Company-sponsored 401(k) with employer match
• Company-paid life insurance
• 2 weeks paid vacation plus company holidays

POSITION OVERVIEW

Viewpoint Systems is a Pensacola, Florida-based designer and manufacturer of rugged display and computing solutions for the U.S. military. Our products are deployed across ground vehicle, naval, and airborne platforms in some of the most demanding operational environments in the world.

The Junior Account Manager supports the Business Development Representative responsible for the Airborne Market Sector. This is an entry-level, account management-focused role designed to offload high-volume customer interaction tasks from the BD Representative, enabling him to concentrate on strategic business development, opportunity pursuit, and long-range pipeline growth.

The right candidate will serve as the primary point of contact for day-to-day customer requests across the airborne portfolio, fielding inquiries, managing order status communications, facilitating technical support, processing administrative agreements, and supporting tradeshow and travel logistics, while ensuring that every customer interaction reflects the quality and professionalism that Viewpoint Systems is known for.

This position is intentionally structured as a career development role. Candidates who demonstrate strong performance, a command of Viewpoint's product portfolio, and an ability to build customer relationships will be well-positioned to advance into a Business Development Representative role, a higher-compensation position with direct responsibility for opportunity pursuit, pipeline ownership, and revenue generation.

KEY RESPONSIBILITIES

Customer Management

• Serve as the primary day-to-day point of contact for assigned airborne sector customer accounts
• Receive, triage, and respond to incoming customer requests
• Proactively communicate open order status updates to customers, ensuring visibility into production, shipping, and delivery timelines
• Use company CRM system to create touchpoints and follow-up activities on all potential sales opportunities. Execute these activities according to schedule.
• Track all open customer requests through resolution, ensuring timely follow-up and closure

Technical Support Coordination

• Field incoming technical support requests from customers and route to the appropriate internal technical resource
• Communicate troubleshooting guidance and status updates to customers on behalf of the technical team
• Log and track all technical support cases to ensure timely resolution and customer satisfaction
• Escalate complex or unresolved technical issues to the BD Representative or Engineering team as appropriate

Repair & Return Management

• Receive and process customer repair requests and Return Material Authorizations (RMAs)
• Coordinate with operations and repair personnel to track repair status and communicate timelines to customers
• Ensure customers are kept informed throughout the repair cycle from receipt through return shipment
• Maintain accurate records of repair activity within the CRM system

Contract & Administrative Document Processing

• Process and execute Non-Disclosure Agreements (NDAs) in coordination with appropriate internal stakeholders
• Manage bailment agreement paperwork, ensuring accurate documentation, proper routing for signatures, and compliant record retention
• Complete and submit customer-required vendor forms, compliance certifications, supplier questionnaires, and other administrative documentation on behalf of Viewpoint Systems
• Maintain organized records of all executed agreements and customer-required documents

Tradeshow Support

• Research and complete company registration requirements for relevant defense industry tradeshows and conferences
• Coordinate equipment logistics for tradeshow participation, including shipping, tracking, and confirmation of receipt for display products and demonstration units
• Assist the BD Representative in preparing materials and coordinating pre-show activities
• Support on-site tradeshow execution as needed, consistent with travel requirements of the role

BD Representative Administrative Support

• Book travel for the BD Representative, including flights, hotels, and ground transportation in accordance with company travel policy
• Prepare and submit travel expense reports for the BD Representative, ensuring accurate documentation and timely processing
• Assist with the compilation and formatting of the weekly Business Development status report, aggregating CRM data, activity summaries, and pipeline updates

CRM & Pipeline Hygiene

• Maintain accurate and current records in the company CRM for all customer interactions, open requests, and account activity
• Assist the BD Representative in keeping opportunity records, contact data, and account histories up to date
• Generate routine account activity reports and status summaries as needed

Customer Relationship Support

• Build and maintain professional working relationships with customer procurement, logistics, and technical personnel at assigned accounts
• Monitor customer satisfaction and proactively communicate any concerns or emerging issues to the BD Representative
• Support the BD Representative in preparing for customer meetings, reviews, and briefings
• Represent Viewpoint Systems professionally in all written and verbal communications

Reports To:

BD Representative, Airborne Market Sector

Location:

Woodstock, Georgia

Work Schedule:

Full-Time, Onsite

Travel:

Up to 30%

Position Type:

Entry-Level

QUALIFICATIONS

Education

• Bachelor's degree in Business Administration, Marketing, Communications, Engineering Technology, or a related field required
• Equivalent combination of education and relevant professional experience will be considered

Experience

• 0-2 years of professional experience in account management, customer service, sales support, or a related field
• Prior internship or co-op experience in a defense, aerospace, manufacturing, or technical sales environment is a plus
• Experience working with a CRM platform (Zoho, Salesforce, HubSpot, or similar) is preferred

Knowledge & Skills

• Strong written and verbal communication skills; ability to correspond professionally with military and government customers
• Highly organized with the ability to manage multiple open requests simultaneously and meet deadlines
• Customer-first mindset with a proactive, follow-through-oriented approach to problem solving
• Comfortable working in a technical product environment; ability to learn and communicate product specifications with guidance
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Familiarity with defense acquisition, government contracting, or military procurement processes is a plus
• Self-starter who operates effectively with minimal supervision in a fast-paced, small-company environment
• Ability and willingness to travel up to 30%, including to tradeshows, customer sites, and company facilities

WHAT WE OFFER

• Base salary of $65,000 - $80,000, commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401(k) with company contribution
• Paid time off and federal holidays
• Opportunity to work with leading-edge defense electronics products used in real-world military operations
• Direct mentorship from an experienced BD professional in the defense electronics industry
• Clear path for advancement into a Business Development Representative role for high performers

ADDITIONAL REQUIREMENTS

This position may require the ability to obtain and maintain a U.S. Government security clearance. U.S. citizenship is required. The selected candidate will be subject to a background investigation.

Viewpoint Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Company Overview:

Cardio Partners, a division of Sarnova, is a national leader in emergency prevention and an ardent advocate in the fight against Sudden Cardiac Arrest (SCA). Cardio Partners offers complete cardiac solutions to our customers including equipment, consultation, end-to-end training, and program management. As an authorized master distributor of all FDA-approved defibrillator devices, the company provides customers the best-in-class value for new and recertified equipment. Customers’ emergency preparedness needs are met via Cardio Partners’ nationwide CPR training courses and state-of-the-art program management services.

Responsibilities and Qualifications

Summary:

As a Strategic Account Executive, you will own, protect and grow long-term relationships with existing large, high-value, complex enterprise clients, including Fortune 500 companies. These accounts are long-term contracted customers and represent a significant portion of our revenue, requiring a proactive, consultative and detail-oriented approach to ensure satisfaction, retention, and growth. Your role involves providing exceptional customer service, administrative support, and presenting white-glove, consultative solutions to senior-level customer stakeholders.

Organizational Impact:

This role is pivotal in maintaining and growing revenue from our most important clients, ensuring long-term partnerships and loyalty. By delivering a white-glove service experience and identifying upselling opportunities, you will contribute to overall customer satisfaction and revenue growth.

Essential Duties and Responsibilities:

• Serve as the primary point of contact for assigned strategic accounts, ensuring a high level of client satisfaction and engagement
• This role follows a land‑and‑expand model, with approximately 70% focused on strategic account management and 30% on identifying and driving growth opportunities within existing accounts
• Manage all aspects of client relationships, including inquiries, administrative tasks, and escalations, with professionalism and urgency
• Coordinate complex, large-scale deployment of products or services with external and internal partners
• Identify and promote upselling opportunities for additional products and services that align with client needs
• Develop and execute account plans that support client objectives while driving incremental revenue for the company
• Coordinate with internal teams, such as Customer Success, Operations, and Product Development, to deliver seamless support and solutions to clients
• Conduct regular check-ins, business reviews, and performance reporting for clients to reinforce value and strengthen relationships
• Ensure contract compliance and assist with renewals or amendments as necessary
• Maintain detailed records of client interactions, product usage, and sales activity in CRM systems
• Stay informed about industry trends, competitor offerings, and client business developments to anticipate needs and provide proactive solutions
• Represent the company at client events, trainings, and industry gatherings to reinforce relationships and promote additional offerings
• Collaborate with sales leadership to refine account management strategies and share client feedback for continuous improvement
• Nationwide travel to meet with customers, attend events, or other business related reasons is required. Travel expectation is 30% per month.
• Additional job duties as assigned

Skills/Experience Required:

• Education: Bachelor’s degree in business, sales or marketing
• 5+ years of experience in account management, client success, or consultative/solution-based sales roles, preferably with large enterprise clients
• Proven track record of managing high-value accounts and delivering exceptional customer service
• Ability to effectively manage and sell complex, consultative solutions that require aligning products, services, and stakeholders to meet broader customer objectives
• Ability to identify upselling opportunities and present tailored solutions to clients
• Excellent interpersonal and communication skills, with the ability to build trust and influence senior-level stakeholders
• Strong organizational skills and attention to detail, with the ability to manage complex administrative tasks effectively
• Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite
• Self-motivated, proactive, and able to work independently in a fast-paced environment
• Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions
• Entrepreneurial mindset with the ability to proactively identify challenges, think critically, and develop solutions in collaboration with internal partners Effective time management and organizational skills
• Strong written communication skills with ability to prepare clear, concise business proposals
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

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