Salesforce Jobs in Bloomfield

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

As a Customer Success Manager, you are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions.Working closely with field sales or account managers, the Customer Success Manager brings their expertise to provide a range of services to customers, including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.

The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory.They will work with existing and new customers to create and implement their digital solutions and will work with their field sales or account manager partners to expand their digital footprint.

Job Responsibilities:

* Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.

* Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.

* Consult with instructors on implementation and curriculum design, execute individual and departmental training plans.

* Collaborate with field sales/account manager to review the status of opportunities, existing business, and expansion opportunities; Partner with field sales/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers; Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.

* Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions; Assist AM with converting the pilot to an adoption.

* Collaborate with field sales/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.

* Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.

* Conduct re-training with keycustomers to ensure all large adoption customers are "power users."

* Provide deep integration support on various LMS / LTI implementations.

* Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.

* Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.

* Review vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP.Follow up on non-responders of IA confirmations at the end of each season.

Required Qualifications:

* Undergraduate degree.

* 2-4 years of relevant work experience in a similar function.

* Previous customer service, sales support and/or tech product support exposure.

* Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.

* Strong written and verbal communication skills.

* Strong relationship building skills.

* Excellent organization and time management skills.

* Ability to learn and apply technical expertise with new and existing platforms.

* Strong skill set to train and implement digital solutions.

* Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.

* Adaptable: can navigate complex sales processes with multiple decision makers.

Preferred Qualifications:

* Previous customer success or inside sales experience.

* User experience knowledge with a CRM platform, preferably Salesforce.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

Job Posting Title:

Location:

FindLaw is the leading provider of online legal marketing services, widely recognized and trusted by legal professionals, consumers, and businesses. We empower our audience with comprehensive legal resources through our public and private online portals and FindLaw publications. Our platforms offer engaging, relevant, and credible legal information, personalized tools, and access to professional legal communities.

Our mission is to help attorneys and law firms grow their practices confidently, providing proven services that increase awareness, improve reputation management and ultimately drive case volumes across many different practice areas.

Our network of solutions include , , , , Super Lawyers print publication and many other digital solutions.

Sr. Sales Executive Job Description:

Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? Does hearing that we are completely committed to organic growth and that we have extensive investments to expand our sales capability excite you? Do you have previous experience driving sales and revenue growth within a specific territory? Are you motivated by uncapped commissions? We are looking for you!

What You’ll Do:

As a Sr. Sales Executive you will be responsible for developing and growing new customer accounts in the legal community within an assigned territory. Each territory consists of a large base of small-mid law firms. You will utilize your prospecting and consultative selling skills, high energy and initiative to identify opportunities to provide FindLaw web-based marketing and advertising solutions. You will also be responsible to partner with our internal Account Management team related to the post-sales satisfaction and retention of existing FindLaw customers.

About the Role:

• Responsible for the attainment of sales targets and quota on a monthly basis in assigned territory.
• Consult with the client regarding web-based marketing strategies and solutions that will meet their business needs and will improve their ability to generate business.
• Strategically grow a customer base through prospecting and cold calling.
• Technical aptitude (MS Office, internet applications, ).
• Collaborate with internal stakeholders regarding existing and new clients to identify and resolve client concerns; establish and maintain current and potential client relationships.

About You/Experience:

• Experience in outside sales in a professional B2B environment.
• Proven track record of sales success, fast growth and consistently achieving performance at 100%+.
• Previous sales experience in online/advertising environment a plus.

Knowledge & Skills:

• Working knowledge of sales process, methods and techniques.
• Strong Interpersonal skills, ability to interpret marketplace needs and translate them into products and/or services.
• Proven organization skills, effective time management skills and ability to work independently

Travel:

• Ability to be actively in the field on most business days with some overnight travel based on territory to various client sites.

What’s in it For You?

At Findlaw, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Innovative Culture: Embracing the "IB Way," the company fosters a culture that encourages rapid experimentation, flexibility, collaboration, and a relentless focus on developing winning strategies.
• Professional Growth: Internet Brands emphasizes internal growth, providing employees with opportunities for personal and professional development.
• Comprehensive Benefits: Employees enjoy a range of benefits, including medical, dental, and vision insurance, life insurance, disability coverage, flexible spending accounts, paid holidays, casual dress code, 401(k) plan, and paid time off (PTO).
• Work-Life Balance: The company promotes a healthy work-life balance, allowing employees to maintain personal well-being alongside professional responsibilities.
• Collaborative Environment: With a focus on flexibility and collaboration, Internet Brands creates an atmosphere where teamwork and open communication are valued.
• Global Presence: Operating in over 30 office locations worldwide, the company offers diverse opportunities across various regions.
• Stability and Innovation: Combining the innovation of a start-up with the stability and profitability of an established corporation, Internet Brands provides a unique and secure working environment.
• Industry-Leading Expertise: Internet Brands excels in a variety of verticals, including healthcare, legal, automotive, and home services, leveraging deep industry knowledge to create innovative and impactful solutions for clients and consumers alike.
• Compensation: $75,000 base + with uncapped commission, averaging $80,000-$150,00. At quota, our top earners are well over $200K OTE.

About Internet Brands:

• Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit Brands and its wholly owned affiliates are an equal opportunity employer.

Job Title: Senior Enterprise Applications Engineer

Location: Secaucus, NJ (Hybrid)

Salary: $160K – $185K + Bonus

High End Fashion Apparel company seeks Senior Enterprise Applications Engineer to join their Team!

Responsibilities

• Serve as senior technical owner for the Salesforce Commerce Cloud conversion to Shopify Plus replatform from an enterprise integration perspective.
• Design, build, and debug Shopify Plus integrations across ERP, OMS, POS, financial systems, and downstream analytics platforms.
• Own production stability during cutover and post-launch, acting as Tier-3 escalation for cross-system incidents.
• Share responsibility with the development and integrations team for existing enterprise integrations beyond Shopify.
• Build and maintain APIs, middleware, automation, and backfills supporting enterprise workflows.
• Partner closely with the Enterprise Applications Support team to ensure clean escalation paths and durable fixes.
• Work closely with BI & Analytics to validate data flows, reconcile system-of-record discrepancies, and remediate upstream integration issues.
• Use SQL-based analysis to ensure operational and financial data accuracy across systems.
• Serve as the senior escalation point for complex integration and platform issues.
• Cross-train development, integration, and support teams on Shopify Plus integrations and enterprise patterns.
• Establish documentation, standards, and repeatable support models to reduce single-point-of-failure risk.

Qualifications

• Demonstrated, hands-on experience with Shopify Plus, including production integrations with ERP, OMS, POS, or financial systems.
• Senior-level experience building and supporting enterprise integrations using APIs and event-driven architectures.
• Strong SQL skills for data validation, reconciliation, and debugging across systems of record.
• Strong experience with Python for integrations, automation, backfills, and data processing.
• Experience acting as an escalation point for production incidents involving multiple systems.
• Experience with .NET in ERP environments (e.g., BlueCherry or similar).
• Retail, ecommerce, or omnichannel business experience.
• Experience working alongside external agencies during platform implementations.
• Experience working with dbt and modern ELT/data transformation tools (e.g., dbt Cloud, Fivetran, Airflow or similar), including supporting and troubleshooting downstream analytics and data models.

Are you a natural Hunter who is driven by establishing and maintaining great business relationships that result in new opportunities and win-win solutions? Do you thrive on finding new potential customers who would be perfect for the solutions you offer?

Empire Today is seeking a Business Development Representative to join our highly motivated, fast-paced team. The Business Development Representative is responsible for driving new revenue by pursuing new business relationships, growing existing relationships and generating new opportunities through discovery of client needs. This is a great high earning potential opportunity from a generous commission and incentive structure.

Compensation: $70,000/Year

Responsibilities:

• Find and qualify new business opportunities using market research, simple analysis, and in-person prospecting.
• Drive new relationships and create new leads through office visits, reach-outs and active communication.
• Lead discovery meetings to understand client needs and develop tailored solutions/proposals.
• Generate new leads through active account management and reconnection of past business partners.
• Own the entirety of the sales process from initial contact through contract execution.
• Work with internal teams and attend initial job site appointments to ensure projects run smoothly.
• Meet with customers and managers as needed throughout the process.
• Keep salesforce updated and track pipeline progress.
• Lead regular client check-ins and events to strengthen relationships and support account growth.
• Escalate customer issues in a timely manner with the goal of fast, effective resolution.
• Create/present regular business review decks.
• Analyze account performance and market trends to improve sales strategies.

Qualifications:

• Bachelor’s degree in business administration, marketing, or related field preferred.
• Proven experience in account management, sales, or customer service.
• Strong presentation skills required.
• Proficiency in Salesforce and Microsoft Office Suite.
• P&L experience preferred.
• Home/trade show experience a plus.

Why Empire Today?

• We empower our employees to strive for their unique goals. Within such an inclusive company with unlimited growth opportunities, how far you go is up to you.
• We take care of our people. We start investing in you from day one. The perks and benefits we offer help you live well, both at work and at home.
• We have an unmatched company culture. We’ve won multiple awards for employee and customer satisfaction, and we believe it all comes down to our culture of teamwork, creativity, and growth.
• We’re one of the nation’s most recognizable brands. You’ll enjoy the stability that comes with a national company and a sense of pride when you’re a part of our team.

By clicking Apply Now, I agree to the Privacy Policy and Terms of Use including arbitration, waivers and limitations of liability. CSLB 1047108.

Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? Does hearing that we are completely committed to organic growth and that we have extensive investments to expand our sales capability excite you? Do you have previous experience driving sales and revenue growth within a specific territory? Are you motivated by uncapped commissions? We are looking for you!

FindLaw is the leading provider of online legal marketing services, widely recognized and trusted by legal professionals, consumers, and businesses. We empower our audience with comprehensive legal resources through our public and private online portals and FindLaw publications. Our platforms offer engaging, relevant, and credible legal information, personalized tools, and access to professional legal communities. Our mission is to help attorneys and law firms grow their practices confidently, providing proven services that increase awareness, improve reputation management and ultimately drive case volumes across many different practice areas. Our network of solutions include , , , , Super Lawyers print publication and many other digital solutions.

What You’ll Do: As a Sr. Sales Executive you will be responsible for developing and growing new customer accounts in the legal community within an assigned territory. Each territory consists of a large base of small-mid law firms. You will utilize your prospecting and consultative selling skills, high energy and initiative to identify opportunities to provide FindLaw web-based marketing and advertising solutions. You will also be responsible to partner with our internal Account Management team related to the post-sales satisfaction and retention of existing FindLaw customers.

About the Role:

• Responsible for the attainment of sales targets and quota on a monthly basis in assigned territory.
• Consult with the client regarding web-based marketing strategies and solutions that will meet their business needs and will improve their ability to generate business.
• Strategically grow a customer base through prospecting and cold calling.
• Technical aptitude (MS Office, internet applications, ).
• Collaborate with internal stakeholders regarding existing and new clients to identify and resolve client concerns; establish and maintain current and potential client relationships.

Qualifications:

• 4-year college degree or equivalent experience.
• Experience in outside sales in a professional B2B environment.
• Proven track record of sales success, fast growth and consistently achieving performance at 100%+.
• Previous sales experience in online/advertising environment a plus.
• Working knowledge of sales process, methods and techniques.
• Strong Interpersonal skills, ability to interpret marketplace needs and translate them into products and/or services.
• Proven organization skills, effective time management skills and ability to work independently.
• Ability to be actively in the field on most business days with some overnight travel based on territory to various client sites.

At FindLaw, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Innovative Culture: Embracing the "IB Way," the company fosters a culture that encourages rapid experimentation, flexibility, collaboration, and a relentless focus on developing winning strategies.
• Professional Growth: Internet Brands emphasizes internal growth, providing employees with opportunities for personal and professional development.
• Comprehensive Benefits: Employees enjoy a range of benefits, including medical, dental, and vision insurance, life insurance, disability coverage, flexible spending accounts, paid holidays, casual dress code, 401(k) plan, and paid time off (PTO).
• Work-Life Balance: The company promotes a healthy work-life balance, allowing employees to maintain personal well-being alongside professional responsibilities.
• Collaborative Environment: With a focus on flexibility and collaboration, Internet Brands creates an atmosphere where teamwork and open communication are valued.
• Global Presence: Operating in over 30 office locations worldwide, the company offers diverse opportunities across various regions.
• Stability and Innovation: Combining the innovation of a start-up with the stability and profitability of an established corporation, Internet Brands provides a unique and secure working environment.
• Industry-Leading Expertise: Internet Brands excels in a variety of verticals, including healthcare, legal, automotive, and home services, leveraging deep industry knowledge to create innovative and impactful solutions for clients and consumers alike.
• Compensation: $75,000 base + with uncapped commission, averaging $80,000-$150,00. At quota, our top earners are at almost $200K OTE.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

At Martindale-Avvo, we're more than just a company – we're a dynamic team driven by a passion for innovation and excellence in the legal industry. As a leading provider of legal marketing solutions, we empower attorneys to put their best firm forward and connect with clients at their point of need. We are forward-thinkers, creatives, and industry experts who are dedicated to revolutionizing the way attorneys navigate the digital landscape. With a rich heritage spanning decades, we've cultivated a culture of collaboration, growth, and continuous learning.

When you join Martindale-Avvo, you become part of a diverse community united by a shared commitment to excellence. We value integrity, accountability, and a relentless pursuit of success. Join us and be part of a team that's shaping the future of legal marketing.

We are seeking a stellar Account Executive to develop our relationships within the legal community. This position will grow our product sales (advertising, websites, and other products) markets and be a major contributor to building our business. Our role will positively impact those seeking a challenging yet rewarding career in sales.

What You’ll Do In This Role:

Our team members will acquire new accounts through high-volume outbound cold-calling, networking and marketing opportunities with attorneys and legal firms. Present and educate Martindale-Avvo advertising solutions and other products to potential clients. Demonstrate the ability to manage negotiations and close transactions while providing information on the client's return on investment. Consistently perform to the highest level by meeting and exceeding new business and revenue goals. Ability to adapt and change within a fluid business environment. Meet and exceed revenue goals.

What to Bring:

• Individuals that are fearless, coach-able, competitive and arrive each day with a positive attitude is a MUST!

• Strong organizational, attention to detail and time management skills are a MUST!

• Leadership experience is highly valued and highly appreciated.

• Experience communicating with prospects or customers is highly valued.

• Experience in a short sale cycle, retail or hospitality management is a plus.

• Salesforce or Customer Relationship Management software experience is a plus.

• Ability to provide professional written and verbal communication.

• Working knowledge of Google Suite and other technical suites is a plus.

Benefits To Help You Balance Your Life:

We want our employees to be healthy, have time to unwind, and pursue their passions. We value your personal time as much as you do.

- Paid vacation and paid holidays.

- Medical, dental, and vision benefits.

- 401(k) plan with a company match.

- Accessible and transparent leadership team.

- Employee recognition program.

- Casual dress attire.

We look forward to receiving your application!

This is a base + commission role with a base of $50k.

Martindale-Avvo is an Internet Brands company.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

The Sales Account Executive, Occupational Health will be a field-based position focused on the acquisition, ongoing management, and growth of B2B corporate accounts throughout New Jersey and New York. This role partners with employers and organizational leaders to develop Occupational Medicine and Workers’ Compensation services, enhance the quality of offerings, drive departmental growth, and improve the overall employer experience.

Duties and Responsibilities: 

• Communicate the value of CityMD and Summit Health Occupational Medicine and Workers’ Compensation services toB2B corporate clients to drive volume and revenue growth.
• Apply a consultative sales approach to identify client needs and pain points, and provide tailored solutions from the various offerings
• Actively prospect to identify qualified leads, acquire new corporate accounts, and increase business of existing account relationships
• Build and manage new business pipeline and track all activity in Salesforce, allowing for accurate forecasting to hit sales targets
• Manage a portfolio of corporate accounts and strengthen employer relationships through strategic account management, including calls and in-person business review meetings.
• Leverage existing book of business to identify key stakeholders in multispecialty/referral process to expand Workers’ Compensation utilization to Summit Health
• Engage payer and third-party administrator stakeholders to develop key relationships with nurse case managers and adjusters to position Summit Health as their preferred provider network
• Serve as point of contact for corporate accounts, serving as their liaison to CityMD and Summit Health as immediate resource for support
• Conduct meetings with prospective and current clients virtually as well as in the field, including company offices/facilities and CityMD/Summit Health site locations
• Log all activities and lead/account information daily using CRM (Salesforce)
• Meet and/or exceed sales KPIs and goals, defined by leadership, through new business and retention sales efforts
• Work closely with other departments including but not limited to Operations, Academy, Medical Operations, Aftercare, IT, Analytics, Billing and Marketing to meet client needs, drive volume and ensure seamless operation processes for customer experience 
• Participate in special events including but not limited to health fairs, promotional events and conferences
• Leverage corporate account relationships to drive downstream commercial opportunities to CityMD and Summit Health

Qualifications: 

A candidate’s qualifications will include: 

• Bachelor’s degree in business, marketing, public health or other applicable degree preferred  
• 3+ years of experience in B2B sales and/or account management, within industry 
• Excellent oral and written communication and presentation skills 
• Exceptional customer service and interpersonal skills    
• Strong organizational, time-management and prioritization skills  
• Self-motivated, entrepreneurial spirit who takes a proactive approach to business operations   
• Ability to think critically, troubleshoot and solve complex problems in a fast-paced, data-driven environment 
• Self-directed, resourceful and high attention to detail 
• Positive and enthusiastic, and ability to project this around others 
• Interpersonal flexibility to effectively interact with clients and internal and external teams 
• Proficient in CRM (Salesforce) and Microsoft Office (Outlook, PowerPoint, Word, Excel) 
• Occasional travel by car and public transportation is a requirement (approx. 5-10% travel) 
• Travel to conferences and industry events when appropriate (less than 5%)

Physical Requirements 

This job may require, from time to time, repetitive tasks with few breaks. Travel required.  

This is an exempt position. The base compensation range for this role is $75,000 - $92,000 per year depending on experience. At VillageMD, compensation is based on several factors including, but not limited to education, work experience, certifications, location, etc. The selected candidate will be eligible for a valuable company benefits plan, including health insurance, dental insurance, life insurance, and access to a 401k plan.

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.

The Digital Revenue & Customer Experience Manager – Americas is a hands-on, managerial role responsible for defining, scaling, and governing Sika’s emerging digital revenue channel across the Americas Region reporting to the Digital Experience Director Americas together we will work on Sika’s digital transformation.

This role will help Sika America’s DX team enhance and elevate the existing digital revenue pipeline—already implemented across the region—ensuring its expansion, adoption, and continuous improvement across the region Americas. At the same time, the role is responsible for building the CX governance model for the region, defining the standards, KPIs, and methodologies that will shape how Sika serves and retains customers in a digital-first world.

This role defines the blueprint for how Sika grows, competes, and delivers value in a digital landscape offering the best customer experience.

• Lead and develop the Digital Sales & Revenue (DSR) and U.S. Customer Experience teams across North America and Latin America, ensuring regional alignment and performance.
  
  

• Own and scale the digital revenue channel in the Americas, accountable for adoption, results, process consistency, and cross-country coordination.
  
  

• Design and govern the end-to-end digital revenue workflow, from lead capture and qualification through routing, follow-up, and sales handover.
  
  

• Optimize and expand the digital revenue pipeline to improve conversion rates, revenue impact, and regional scalability.
  
  

• Ensure unified, high-quality operation of digital tools (e.g., Salesforce, Pardot/MCAE) with standardized data, rules, and performance measurement.
  
  

• Set and manage annual Digital Sourced Revenue targets, supported by regional dashboards tracking leads, pipeline, velocity, and revenue contribution.
  
  

• Establish and standardize the Customer Experience (CX) framework across the Americas, including KPIs such as NPS, CSAT, CES, response time, and resolution metrics.
  
  

• Integrate CX insights with digital revenue and service processes to enhance customer satisfaction and reduce friction across the full customer journey.
  
  

• Drive digital transformation and continuous improvement through automation, innovation, pilots, and adoption of new tools and methodologies.
  
  

• Lead multiple cross-functional, high-impact initiatives, translating regional insights into actionable plans with measurable business outcomes.
  
  

• Bachelor’s degree in Marketing, Business, Strategy, or a related field, with 5+ years of experience in digital revenue, lead management, CX, or commercial operations (preferably B2B/industrial).
  
  

• Strong hands-on expertise with Salesforce (lead/opportunity workflows, reporting, dashboards) and Pardot/MCAE.
  
  

• Proven experience leading regional or multi-country teams in complex business environments.
  
  

• Deep understanding of digital lead lifecycles, qualification frameworks, scoring models, and routing logic.
  
  

• Solid knowledge of CX methodologies and metrics (NPS, CSAT, CES), including building dashboards and scorecards.
  
  

• Ability to design, govern, and scale complex operational processes across multiple markets.
  
  

• Advanced analytical skills in pipeline performance, conversion metrics, revenue attribution, and SLA governance.
  
  

• Effective cross-functional leader, collaborating closely with Sales, Marketing, Customer Service, and IT.
  
  

• Strategic, adaptable, and self-driven leader with strong communication skills and the ability to influence without authority.
  
  

• B2B digital or distribution models, and familiarity with global Group Marketing structures, helpful.
  
  

• Spanish fluency a plus
  
  

Perks & Benefits

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

What are we looking for

At Cosentino ( ) we are looking for a Retail Sales Manager for our Distribution Center located in Montclair, NJ , who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.

What you will do

As a Retail Sales Manager, you will be responsible for our strategy and relationship with our clients, ensuring the sales and promotion of our Cosentino products. Acquiring new and maintaining current customers will be part of your responsibilities, as well as understanding what they are looking for to achieve their short-and long-term expectations to ensure delivery of the best of our services.

You will serve as our client’s main point of contact, helping them to reach their goals and ensuring a continued, positive, and profitable relationship for both sides. To be a successful Account Manager with us you will work with different segments:

Sales:

• Develop and maintain current product knowledge to present to customers.

• Present and sell company products and services to current and potential clients within the remodeling, home improvement, cabinet makers, builders, and fabrication

• Responsible for overall sales of the assigned territory

Customer Service:

• Ensure customers have adequate marketing materials to support sales, including samples, brochures, and other collateral supplies, such as display towers.

• Manage customer relationships by resolving client concerns, ensuring customers are set up in CRM System, providing price quotes, scheduling weekly visits, etc.

• Increase market share by elevating the number of displays and point-of-purchase materials within assigned territory.

Business Intelligence:

• Prepare action plans to identify specific targets and to project the number of contacts to be made.

• Collaborate with Cosentino Corporate staff, Cosentino Center staff, and other Account Managers as needed to accomplish goals.

• Work with General Manager and Sales Team to execute business strategy for all customer segments in the area (home centers, K&B, Fabricators, etc.).

“Roles and responsibilities may evolve based on business needs; additional duties may be assigned without prior notice or consent.”

What you need to succeed

Professional Experience

• 4+ years of sales or field merchandising experience

• 2+ years of proven capacity to interact with multiple levels within all faces with commercial industry projects.

Knowledge

• Experience with Customer database, Salesforce preferred.

• Stone fabrication or distribution experience

Academical Background

Required:

• High School / GED

Desired:

• Bachelor’s degree in Business or related field

What we do offer

You will join a company:

• With an international mindset and presence in 100+ countries.

• With an amazing growth story, sustained by an extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®.

• In which you will be able to demonstrate your great sales set skills and grow your career in a challenging project.

Wage Range:

The annual Starting salary for this position is between $70,000 and to $80,000 annually + BONUS.

This position is also eligible Potential Annual Award depending on individual performance and Company performance, in accordance with the terms of the Company’s plan.

Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements, including Medical, Dental, and Vision Insurance, Short-term and Long-term Disability and Basic Life and Supplemental Insurance. You will also be eligible to enroll in our 401(k) Retirement Plan, starting the first of the month.

Paid time off:

Vacation time will be accrued monthly and will be subject to change per the Company’s policy updates. 5 days of sick time. Full-time employees will receive 2 floating holidays to use each year. If hired after July 1, employees receive 1 floating holiday to use for that calendar year.

The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

About Cosentino

At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you.

Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.” - *If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-5060 or at our email address: *