Salesforce Jobs Remote Jobs in Appleton Remote
30 positions found — Page 2
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
About the role:
A Collections Representative is primarily responsible for providing small businesses with payment options to fit their unique situations and allowing them to maintain personal and professional dignity as they fulfill their financial obligation to our company. As a Collections Representative, you will have the opportunity to ensure positive interactions with our small business customers when they have encountered a hardship.
Responsibilities:
- Handle inbound and outbound calls to customers regarding overdue payments
- Find solutions for customers who are past due on their account to get them back up to date
- Follow up with customers via email and answer any questions that they may have
- Maintain accurate, up-to-date information of customer interactions
- Move existing customers through various stages of delinquency with a proficiency to bring loans to a current status
- Follow all collection laws and legal practice
Requirements:
- Strong verbal communication and negotiation skills
- Aptitude to express empathy and patience while discussing sensitive issues
- Ability to balance multiple priorities, independently problem solve, and effectively handle changing situations
- The drive to exceed your goals in a fast-paced, metric driven environment
- Computer proficiency and accurate data entry skills required
- Prior experience using Salesforce is a plus
- Knowledge of FDCPA and FCRA practices
Compensation:
The budgeted hourly rate for this position is $25.00. Additional compensation for this role may include commission or bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
- Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer dayPlus so much more!
About Enova:
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banksin order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
Remote working/work at home options are available for this role.
Executive Assistant - Boston (Hybrid!)
A highly regarded investment management firm is seeking a bright, organized, and proactive Executive Administrative Assistant to support a fast-paced team of senior professionals. This role is ideal for someone who thrives in a dynamic environment, enjoys keeping complex schedules running smoothly, and takes pride in delivering exceptional administrative support.
The primary focus of this position will be extensive travel coordination and logistics, along with high-level calendar management.
Compensation: 70,000-105,000
- Manage complex and ever-changing calendars in Outlook for senior team members
- Coordinate high-volume domestic and international travel, including flights, hotels, and ground transportation through a travel agency
- Organize meetings end-to-end, including scheduling, conference room coordination, security access, and catering arrangements
- Prepare meeting materials and distribute information in advance of meetings
- Maintain and update internal databases within Salesforce
- Process expense reports and reimbursements in Workday
- Monitor and manage inboxes with professionalism and discretion
- Provide support on team initiatives and special projects as needed
- Bachelor’s degree required!
- 2–4 years of administrative or executive support experience, preferably within professional services or financial services
- Strong organizational skills with the ability to prioritize in a fast-paced environment
- Must have experience with travel coordination and strong calendar management
- Excellent written and verbal communication skills
- High level of professionalism, discretion, and sound business judgment
- Detail-oriented with strong proficiency in Microsoft Outlook, Excel, and Word
- Must be willing to be onsite 4 days/week!
For immediate consideration, qualified and interested candidates may reach out directly to Kelly Lucey at with a copy of their resume.
Remote working/work at home options are available for this role.
Company: PRE-US
Location: The Lakes, Nevada, 88901
Ref #: 116716
Pay Rate: $33.66
Experience/skills and/or location may influence position wage rate
Function: Merchandising
Employment Duration: Full-time
Benefits:
- Medical, dental and vision insurance
- Company-paid life insurance, short-term and long-term disability
- 401k program
- Generous Paid Time Off (PTO) program
Function: B2B Sales
Employment Duration: Full-time
Description and Requirements
As a Strategic Payments Sales Representative, you will drive acceptance of a major credit card brand among medium to large merchants across key verticals such as utilities, insurance, property management, and healthcare. Acting as a trusted advisor, you will engage decision-makers, uncover opportunities, and close acceptance gaps through strategic outreach, research, and problem-solving.
What is in it for you?
- Represent a globally recognized credit card brand.
- Competitive salary and comprehensive benefits.
- Join a results-driven, collaborative team with a strong growth mindset.
What will you do?
- Represent the client with professionalism and credibility at all times.
- Proactively engage merchants via calls, emails, and on-site visits to educate, influence, and drive acceptance.
- Conduct research and leverage systems to identify acceptance gaps and develop actionable strategies.
- Collaborate with businesses to resolve technical challenges and ensure seamless onboarding.
- Build and maintain relationships with key stakeholders and decision-makers.
How will you succeed?
- Comfortable communicating with senior-level contacts at large organizations.
- Persistent and resourceful in gathering information and overcoming obstacles.
- Strong organizational skills to manage priorities and territory effectively.
- Proficient in Salesforce and adept at using data and systems to inform strategy.
What experience should you have?
- Proven success in Merchant Services or related B2B sales roles.
- ISO processing background preferred.
- Experience managing a territory and driving results.
- Exceptional problem-solving and influencing skills.
- Strong phone and email communication abilities.
- Customer-focused mindset with a consultative approach.
- Proficiency with Microsoft Office Suite.
Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer *Acosta Group, in good faith, believes that any posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future.
Remote working/work at home options are available for this role.
The Clinical Affairs Manager will provide clinical expertise, insight, and support to clinical end-users, clinical sales specialists, sales team, Regulatory, Engineering, marketing, and other corporate departments on safe and effective use of the Teleflex Medical product portfolio with primary emphasis on the Coronary/Structural Heart franchise. This position will support the appropriate clinical application of the Coronary/Structural Heart franchise via didactic, web-based, and teleconference education, and understanding of these products and best practices. Clinical support will be provided to physicians, nurses, techs, etc., to include support for live cases/proctorships in the therapeutic areas related to focus products. The Clinical Affairs Manager will drive innovation by identifying product attributes necessary to expand into new markets, or capitalize on new clinical applications; identify new, clinically driven product and market opportunities; and perform other related duties as required. Provide support during society engagements, facilitating the exchange of scientific information in close collaboration with CMA leadership and the broader clinical affairs interventional team.
Customer Experience Representing Teleflex in a customer-facing position is a tremendous responsibility and opportunity. All CMA colleagues are expected to perform with the highest levels of professionalism, service, and ethics to strengthen the Teleflex brand and relationship with our customers. Continuous Improvement - Demonstrates initiative and critical thinking to identify, prioritize process and performance gaps. Develops solutions to deliver improved results. Exemplifies continuous improvement thought processes and focus. Culture and Values Exemplifies Teleflex values and ensures a fair, open, and productive climate that is engaging, ethical, and legally compliant. Strives to work effectively across boundaries in a complex matrix environment. Identify and support BU field efforts for the Coronary/Structural Heart franchise through clinical and educational customer needs assessment, product and procedural training, live case coverage, and assist with customer follow-up for ongoing clinical support as needed. Maintain and develop expertise on the Coronary/Structural Heart Interventional product portfolio related to the specific clinical specialty area and expertise. Identify and expand the customer base through professional networking, consultation related to best practices and the appropriate clinical use of Teleflex products, and timely professional follow-up. Support Coronary/Structural Heart educational programs with aligned educational goals and needs of the Interventional Business Unit. Support scientific exchanges of information with medical societies. Pre-conference & in-booth educational programs, meetings with scientific committees, education grant support, and research submissions (in collaboration with the Global Research & Scientific Services team). Off-label support for Teleflex products in accordance with Teleflex policy & local legal regulations
Manage utilization of HCPs in accordance with Teleflex IPPs. Coordinate efforts between cross-functional partners, including Medical Affairs, Global Research & Scientific Services, marketing, and R&D. Coordinate, participate, and manage educational, scientific activities at identified local, regional, and national trade shows/exhibitions. Serve as part of the CMA clinical expert team on product applications and troubleshooting when interfacing with SBU Leadership, Clinical Sales Specialists, and Teleflex team members. Participate as a clinical expert on project teams, committees, and in meetings with various corporate departments to provide guidance as to the clinical perspectives for the Coronary/Structural franchise. Build and support infrastructure for speaker programs supporting Teleflex Academy, webinars, training content, and programs. Coordinate and participate in content development and review of education material as needed by IA BU or CMA. Manage all business-associated administrative tasks and responsibilities to support job-related activities, to include strict adherence to the Teleflex Medical T&E policies and procedures, timely filing of required and/or requested reports, and documentation of activities via approved documents and forms. Adhere to applicable Teleflex IPPs, Teleflex Code of Ethics, and all Company policies, rules, procedures, and housekeeping standards.
Bachelor's degree is required, preferably in clinical, biology, health sciences, or engineering. Procedural experience within Interventional Cardiology and/or Structural Heart Possess a minimum of five years' clinical exposure in the medical field in the Cardiology environment. Medical Device industry supporting Clinical and Medical Affairs, strongly preferred. Proficient in Microsoft Word, Excel, and PowerPoint required; SalesForce experience preferred.
Remote working/work at home options are available for this role.
Associate Director, Online Learning Job Summary:
We’re looking for an Associate Director, Online Learning to join an Association in Washington, DC. This is a contract-to-hire opportunity that will require you to work onsite three (3) days per week. As the Associate Director, you will work in conjunction with departmental leadership to implement the department’s strategic vision and oversight of the Division-wide online and blended learning initiatives and content development. The position requires experience in instructional design and education program development across different modalities, working closely with subject matter experts, procuring, and managing external vendors and partnering organizations, and measuring business impact and effectiveness of deployed learning solutions.
Associate Director, Online Learning Responsibilities:
- Support the Director in executing the department’s vision, strategy, and development of accredited online learning initiatives.
- Lead and support the instructional design team to deliver high-quality online learning programs that meet or exceed departmental performance metrics.
- Recruit and collaborate with psychiatrists, subject matter experts, allied organizations, and internal stakeholders to identify knowledge gaps and develop educational content.
- Manage the full lifecycle of online learning activities, including planning, development, launch, review, and renewal within the Learning Management System (LMS).
- Develop and oversee project plans for online learning initiatives, ensuring milestones, timelines, and budgets are met.
- Ensure all educational activities adhere to accreditation standards, compliance requirements, and quality control processes.
- Track and analyze LMS data and program performance metrics to measure success, identify learner insights, and support strategic planning.
- Produce reports on Learning Center activity and provide required learner and program data to external partners and accrediting organizations.
- Oversee vendor relationships and external solutions to ensure alignment with project objectives, timelines, budgets, and deliverables.
- Develop and maintain standard operating procedures, workflows, and a customer service model that supports efficient team operations and stakeholder support.
- Manage the Online Learning Help Desk and escalation processes to ensure timely resolution of technical and user issues.
- Collaborate with marketing and communications teams to support promotion and outreach for online learning programs.
- Research and recommend best practices and emerging trends in online learning, instructional design, and digital education.
- Supervise and mentor the LMS Administrator and provide coaching and guidance to junior staff members.
- Provide administrative and operational support for committees and other departmental initiatives as needed.
Associate Director, Online Learning Qualifications:
- BA/BS and at least 5-7 years of relevant experience.
- Experience with managing complex projects with demonstrated success in meeting deadlines, managing vendors, and managing related budgets.
- Strong decision-making and problem-solving skills; proven research skills to gather data, best practices, and points of view to ensure sound judgment.
- Experience working in associations industry is preferred.
- Experience with adult educational and/or healthcare programs is preferred.
- Excellent communicator capable of providing leadership to individuals and groups.
- Self-motivated, able to work independently, and shows attention to detail.
- Knowledge of how websites operate (i.e., databases, APIs, and content management systems).
- Demonstrated experience with computer-based and/or software-as-a-service (SaaS) tools such as podcast platforms, Salesforce, HTML, Captivate, Articulate 360 suite of programs, Microsoft 365, Adobe Premiere, Vimeo, Zoom, GoToWebinar, and/or other graphic and media design/production tools.
Remote working/work at home options are available for this role.
Sr. IT Project Manager – Salesforce/Hybrid/Direct Hire 5006
Tier4 Group is seeking a strategic, high‑impact Senior Project Manager who thrives on understanding the why behind every project and translating business needs into clear, actionable delivery plans. You’ll join a fast‑paced Technology team where purpose, clarity, and execution discipline are essential.
This role requires someone with proven Salesforce migration experience, exceptional communication skills, and the ability to drive complex projects while keeping teams aligned on outcomes—not just tasks.
What You’ll Do
Lead Projects with Purpose & Clarity
- Develop project plans rooted in a deep understanding of business objectives and user impact
- Clearly communicate the why behind decisions, priorities, and approaches
- Translate strategic goals into measurable milestones and delivery timelines
Drive End-to-End Delivery
- Oversee all phases of project execution (planning, build, testing, deployment, stabilization)
- Track progress, manage dependencies, and proactively address gaps
- Provide timely, clear status updates tailored to both technical and business audiences
Manage Risks & Issues with Business Context
- Identify, document, and manage risks and issues
- Communicate impacts in terms of business value and customer outcomes
- Drive accountability with owners and action plans
Enable Team Performance & Remove Barriers
- Facilitate cross-team collaboration and remove roadblocks
- Foster a clear, purpose-driven environment where teams understand why their work matters
- Ensure alignment between business partners, developers, and leadership
Champion Agile Ways of Working
- Lead Agile ceremonies with a focus on transparency, learning, and continuous improvement
- Guide teams through effective standups, retrospectives, grooming, and prioritization
- Ensure Agile practices are being used to deliver value—not just followed as process
Additional Responsibilities
- Lead Salesforce migration and/or enhancement projects
- Manage two or more Agile delivery projects simultaneously
- Perform other related duties as needed
What You Bring
Required Experience
- 5+ years of Project Management experience (8+ preferred)
- Hands-on Salesforce migration experience (required)
- Proven ability to manage multiple concurrent projects using Agile methodologies
- Strong ability to understand and articulate the why behind initiatives
- Excellent communication skills—able to explain complex topics to both technical and non-technical audiences
- Experience working with third-party development or infrastructure partners
- Proficiency with tools such as Jira and Confluence (Atlassian suite)
Preferred Skills
- Experience supporting or working within a lightweight PMO or structured project delivery environment
- Experience with value-based prioritization or intake processes
Remote working/work at home options are available for this role.
Job Title: Software Trainer (Hybrid)
Location: North Wilkesboro, NC (50% Travel Required)
Job Type: Full-time
About the Role:
We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.
Key Responsibilities:
•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)
•Customize training plans based on practice needs, user roles, and software configuration
•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A
•Maintain a deep understanding of product functionality, updates, and best practices
•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets
•Troubleshoot common user errors and guide users to solutions during sessions
•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction
•Gather and relay customer feedback to help shape product enhancements and training improvements
Qualifications:
•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding
•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)
•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)
•Ability and willingness to travel up to 50%
•Experience delivering software training
•High attention to detail and customer-centric mindset
•Tech-savvy with the ability to quickly learn new tools and features
Additional Qualifications:
•Experience working with remote or hybrid teams
•Instructional design or adult learning content development
•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295 Title: Training Coordinator
- Hybrid Duration: 12 Months Location: Charlotte, NC, Schedule: 3 days in office, 2 days remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Reports to: Manager, Customer Education Purpose of Position: The Global Marketing Customer Education and Programs Team is responsible for delivering best in class, industry-leading Marketing Programs and Customer Education.
These programs and trainings deliver product awareness, solutions, and services through both hands-on and virtual educational offerings extending Client's Customers and Program Members product preference and brand loyalty.
The Training Coordinator, Customer Education will be responsible for supporting Customer Education initiatives such as supporting program members, training/alliance partners, and other applicable customers in the In-Building, Data Center, and Carrier Markets.
This person will take direction from the Manager, Customer Education to develop the annual education plan for USCAN.
They will project lead the development of class content, marketing materials, and class scheduling to ensure that the education plan is aligned with business strategy and is successfully executed.
The Customer Education team has a global footprint, and this role will be expected to have a cross-regional approach to ensure trainings and content within is supported uniformly within each region.
We support each other collectively to assist in team development, cross training and execution of events is vital! Additionally, is the expectation for cross-functional team support for paid classes, hands-on seminars, and field-level events.
Experience in marketing, customer service, and event management is recommended.
Fiber optic knowledge and training experience is helpful.
Major Roles and Responsibilities Growth and maintenance for customer training program that promotes and supports global marketing initiatives across markets and solutions.
Collaborate with Channel Marketing, Regional Marketing, Sales Engineers, Product Line Managers, and Engineering Services to identify Customer Education needs and future opportunities with a specific market audience.
With the direction and strategy from the Manager, Customer Education, develop and project manage Training Events both live and virtual to support the overall In-Building Network (IBN), Data Center and Carrier (CN) Sales strategy.
Collaborate with subject matter expects in Systems Engineering, Field Engineering, Application Engineers, and Regional/Applications Marketing regarding content and instructional design and develop or source training content and curriculum.
Work with Engineering Services and Field Engineering to build and maintain product samples and equipment to support class curriculum.
Collaborate with Distribution Branch Managers and Sales Engineers nationwide to coordinate logistics for live education classes.
Build promotional campaigns through marketing tools such as social media, marketing automation software and traditional inbound and outbound campaigns to support promotion of customer education events.
Maintain certifications and customer/program education records and report on results from Customer Education program.
Work with event planning software (Cvent) to set up accurate event registration/promotion, registration and after event reporting.
Establish and build relationships with external suppliers as needed.
Operate within a specified customer education budget.
Be available to provide basic customer support for program members.
Help maintain and develop program databases and processes to continually improve the training program.
As a representative of Client Optical Communications, ensure that you convey the highest level of integrity in behavior and appearance and help to fulfill all customer expectations as a premier supplier.
Skill and Knowledge Requirements: Education Requirement: BS/BA Marketing, Communications, or equivalent degree Required Experience: 2 years in marketing, communications, event planning or related experience Experience with instruction or training coordination and/or delivery preferred Desire to work with and learn software and cloud applications Required Skills: Planning and organizing Strong interpersonal skills Data gathering and analysis Problem analysis and problem solving Attention to detail Resourcefulness Basic knowledge and understanding of fiber optic networks What type of software will be used? Presentation Software (PowerPoint/Presenter) Microsoft Office SharePoint Marketing Automation Software (Marketo) Webinar Delivery Systems (AdobeConnect and WebEx Event Center) Social Media Platforms (LinkedIn) Event Planning Software (Cvent) This position does not support immigration sponsorship.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Planning and Organizing, Problem Analysis and Problem Solving, Data Gathering and Analysis
Remote working/work at home options are available for this role.
WHO WE ARE
High Rise Financial is a fast-growing financial and medical liens company. We have two service offerings:
- Plaintiff Cash Funding: We provide money upfront to clients who are hurt due to an accident, instead of having to wait for their legal case to settle. We take pride in helping our community by keeping our injured clients financially afloat during difficult times due to an accident that was not their fault.
- Doctors and Surgery Centers on Lien: We have a network of doctors, surgery centers and hospitals that treat personal injury victims on lien. We provide funding for surgery centers and hospital fees. We also assist with doctor scheduling and coordinating client medical care.
We are quickly becoming a leader in the space known for our high ethical standards, clearly defined terms, and fair repayment for personal injury victims. High Rise Financial provides law firms with a trusted source to refer their clients and buy them time to get the award amounts their clients deserve.
Don’t take our word for it. Check out our Google and Yelp reviews and come be a part of our winning team!
WHAT YOU’LL DO
Important: This role may involve extensive regional travel. The position also requires frequent travel to surrounding states for law firm meetings, conferences, etc. including regular 2-3+ hour drives, short flights, and overnight stays in hotels.
As an Account Manager Outside Sales, the following will be your duties:
- Meeting sales targets to increase revenue.
- As an account manager, you will build and maintain relationships with personal injury law firms to expand our attorney referral base.
- Take lawyers, paralegals, and case managers out to lunches, dinners, and meetings to grow and maintain relationships with personal injury firms.
- Attend legal events, legal networking events, and trade shows to meet attorneys and paralegals.
- In addition to face-to-face meetings, you will make contacts via inside sales using our CRM sales software.
- Maintain records of all sales leads and/or customer accounts.
- Educate law firms on how our services can benefit them and their clients.
- Exercise diligence in planning, follow-up, and closing deals by working with law firm personnel to facilitate the accumulation and prompt return of requisite documents.
WHAT TO EXPECT
- Potential for extensive weekday travel depending on territory needs
WHAT YOU’LL NEED
- Must have 2+ years of inside or outside sales experience.
- Demonstrated success in building relationships, meeting goals, and delivering results.
- Proficiency in developing sales strategies and utilizing performance metrics.
- Familiarity with MS Office and Salesforce preferred.
- Strong written and verbal communication skills.
- Effective organizational and leadership abilities.
- Proven problem-solving skills.
- High energy, ambitious, and reliable with a positive demeanor.
- Comfortable cultivating relationships in social settings.
- Ability to work independently in a fast-paced environment.
- Excellent organizational, planning, and multitasking abilities
BENEFITS
- Compensation: Earning potential over $115,000 annually
- Base Salary $60,000 to $80,000 annually (depending on experience & state residency as we have positions available across the county).
- Commission $15,000 to $55,000 per year is the practical range but since we have no cap, exceptional employees can exceed that high mark
- Work from home – enjoy your own space!
- Health, Dental, and Vision insurance provided with full-time employment
- Paid holidays and paid time off
- 401K or a Roth IRA
- Fast-growing company with room for growth!
KEYWORDS
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Remote working/work at home options are available for this role.
This role supports interdisciplinary care teams serving individuals with complex medical, behavioral health, and social needs, including people experiencing homelessness, serious mental illness, substance use disorders, chronic disease, and socioeconomic instability.
The Clinical Consultant – RN partners with Care Managers, Behavioral Health clinicians, Primary Care Providers, hospitals, Managed Care Plans, and community-based organizations to ensure high-quality, whole-person, and evidence-based care.
This position plays a critical role in care planning, clinical decision-making, transitions of care, medication management, quality improvement, and staff development while addressing social determinants of health and system barriers to care.
Essential Duties and Responsibilities Clinical Oversight & Consultation Provide clinical support and consultation to Care Managers, and interdisciplinary care teams across care management programs.
Serve as a clinical resource for chronic disease management, medication monitoring, and complex case review.
Guide staff in ensuring member safety and provide immediate consultation and escalation support for high-risk clinical situations.
Ensure clinical services align with evidence-based practices, regulatory standards, and program contracts, including requirements with Managed Care Plans (MCPs).
Care Planning & Coordination Provide clinical oversight and tracking of comprehensive intake assessments.
Participate in the development, review, and approval of patient-centered care plans, including initial plans and required updates.
Monitor progress toward care plan goals and recommend adjustments based on clinical findings and data.
Collaborate with Primary Care Providers, Behavioral Health clinicians, specialists, ACOs, MCOs, hospitals, and community partners to ensure services outlined in care plans are delivered.
Coordinate hospital admissions, discharges, and transitions of care to promote continuity, safety, and prevent avoidable readmissions.
Perform timely medication reconciliation following transitions of care and support medication adherence.
Data, Quality Improvement & Compliance Use data to evaluate outcomes of targeted interventions and assist in modifying care plans and care strategies accordingly.
Participate in quality improvement initiatives, audits, peer reviews, and program evaluations conducted by internal leadership, health plans, or external administrators.
Monitor continuous quality improvement measures through documentation review, clinical consultation, and chart audits.
Oversee charting and documentation standards to ensure compliance with contracts, program requirements, and organizational policies.
Documentation & Systems Complete and review care plans, assessments, and case notes using required systems (e.g., Salesforce, EHRs, or health plan platforms).
Maintain accurate, timely, and compliant documentation using SMART format where applicable.
Ensure confidentiality and compliance with HIPAA and all applicable federal and state regulations.
Staff Development & Team Collaboration Provide staff development training, coaching, and clinical guidance for care management staff.
Participate in weekly, bi-weekly, and monthly interdisciplinary care team meetings to review client progress, evaluate program effectiveness, and develop strategies to enhance care delivery.
Present cases and clinical insights during scheduled case conferences.
Attend required trainings, webinars, meetings, and conferences to maintain clinical excellence and program knowledge.
Support and expand programming that addresses social determinants of health and strengthens connections to community-based organizations.
Promote monthly health promotion topics and materials aligned with program priorities.
Expectations & Professional Standards Prioritize client health, safety, dignity, and self-determination.
Communicate with professionalism, tact, and cultural humility.
Demonstrate the ability to work under pressure and manage multiple complex priorities.
Maintain strict confidentiality and ethical standards.
Adapt effectively to change and support continuous improvement.
Model openness, honesty, accountability, and teamwork.
Demonstrate sensitivity to cultural, linguistic, and socioeconomic diversity.
Adhere to organizational safety policies, compliance standards, and guiding principles.
Required Qualifications Active and unrestricted Registered Nurse (RN) license in the State of California, in good standing.
Experience working with vulnerable populations, including individuals with histories of trauma, homelessness, substance use disorders, serious mental illness, or socioeconomic stress.
Strong clinical assessment, critical thinking, and problem-solving skills.
Comfort working autonomously in community-based and outreach settings.
Experience using data to track outcomes and measure performance.
Basic computer proficiency, including email, spreadsheets, and electronic documentation.
Valid California Driver’s License and proof of auto liability insurance meeting state of California minimum requirements.
Knowledge and applied practice of HIPAA compliance and healthcare regulations.
Preferred Qualifications Bilingual in English and Spanish.
Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
