Salesforce Incident Management Jobs in Everett

At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone accelerator for kids walking through 11 years old. We help parents discover their child's superpowers and build future-ready kids who are confident making friends running the playground and raising their hands high in the classroom. In other words kids who will win at life!

KidStrong Bothell is rapidly growing and we're looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives.

We have an immediate need for a high-energy, hyper-organized, passionate Sales Manager to lead our Bothell location. As the Sales Manager, you will be responsible for providing daily sales from leads for the Center. This critical position must have a solid understanding of sales and a passion to drive growth for the center. As the lead for the sales function, the Sales Manager must execute a lead generation/marketing strategies plan to increase sales. This person must pose a high caliber approach to organization and be a self-motivator that is hungry to meet and beat goals.

• Driving membership sales through high-volume outbound phone calls on inbound leads
• Provides excellent leadership and management to create a positive, successful environment for staff and clients.
• Properly manages and exceeds all KidStrong sales and operational budgets.
• Responsible for overseeing the sales process and systems.
• Works closely with the KidStrong Director to ensure that the staff and Center are looked after.
• Builds and maintains KidStrong class size through scheduling optimization.
• Models all Center activities through self-involvement (leading by example).
• Trains and mentors subordinates for ongoing success and future growth.
• Communicate with staff for all trials and anything they need to know about the members.
• Timely response and follow through with all KidStrong corporate/owner requests and client and lead requests
• Enforces KidStrong corporate policies, business practices, systems and processes.
• Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.
• Provides and maintains the highest level of customer service.
• Provides effective decision-making regarding customer service issues.

• Prior experience in outbound phone sales is strongly preferred (300+ calls/week is a typical outbound phone sales effort)
• Strong sales mentality and comfortability with outbound sales efforts
• Associate or bachelor's degree in business, education, or a related field.
• Must have the ability to work a flexible schedule, including at least evenings per week (the last class ends at 7 pm) and weekends (at least 1 weekend morning).
• Be promotional-oriented and have the ability to schedule trials with a thorough vetting process.
• Understanding of all performance metrics (KPIs), revenue, etc.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with an open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Practical work experience using Microsoft Office products as well as G-Suite
• Fitness, retail, and/or hospitality industry experience preferred.
• Required to work at least three (3) weekday nights and at least one (1) weekend day

• Outbound phone sales experience: 1+ years
• Customer Service: 2 years
• Required Shifts: Morning, Mid-Day, Evening, and Weekend

Compensation: $20.00 - $25.00 per hour

- Want to work with great people

- Want personal and professional growth

- Want to make an impact

The Guest Services Representative (GSR) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.

Watch A Day in the Life video for Guest Services Representative / Key Job Duties

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
• Assists and responds to guest requests with diligent follow-through.
• Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
• Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
• Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
• Setup, maintain, and takedown of breakfast display in timely manner.
• Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
• Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
• Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
• Periodic tours of the property to ensure the property is meeting brand standards.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
• Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

• Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
• Other tasks as assigned by the management team.

• Weekly Pay!
• Competitive Wages
• Great working environment
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies

Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place.

We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.Boeing Commercial Airplanes (BCA) has an exciting opportunity for a Senior Engineering Manager, Avionics Safety Team to lead the System Safety Team on commercial programs.

This role reports to the office of the Integrated Modular Avionics Chief Engineer and is the focal for all safety related activities.

This position is set to join the team in Everett, WA .Position Overview:This role will be responsible for leading the system safety efforts for Avionics systems throughout the lifecycle of the program, ensuring compliance with safety standards, integration of safety designs and analysis throughout the Avionics platform, and promoting a culture of safety within the organization.

The successful candidate will provide mentoring and coaching to all levels of engineers providing knowledge transfer to aid in growing our next generation of leaders and engineers.

Management responsibilities include managing resources for the daily engineering assignments.Primary responsibilities:Lead, embody, and foster the safety culture throughout the Avionics functions and product designs.Collaborate with Avionics functional teams to oversee and maintain the safety analysis activities consistent with applicable industry standards (e.g.

ARP4754, ARP4761)Develop, implement, and maintain an Avionics System Safety Program Plan in alignment with BCA Program and industry standards.Collaborate with cross-functional teams, including engineering, operations, and quality assurance, to ensure safety considerations are integrated and embedded into all phases of the Avionics product lifecycle.Foster a culture of transparency, collaboration, and inclusion within the team.Establish strong relationships with program customers, Avionics functional leaders and external stakeholdersSupport the development of Safety critical Avionics systems throughout the product lifecycle.Stay current with industry trends, best practices, and regulatory changes related to system safety.Develop and implement an Avionics SMS process and embed within the organizational operating rhythm.Work Authorization:This position is expected to be 100% onsite.

The selected candidate will be required to work onsite at Everett, WA.Basic Qualifications (Required Skills/Experience):Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.5+ years of experience in BCA engineering.3+ years of experience leading and managing teams as a first line (Level K) engineering manager.

2+ years of experience leading Systems Safety Analysis projects.Preferred Qualifications (Desired Skills/Experience)Proven ability to lead with the Boeing ValuesStrong analytical and problem-solving skills, with a track record of innovative solutions in engineering challenges.Demonstrated ability in team building, coaching, and employee development to enhance team performance and engagement.Excellent oral and written communication skills, with the ability to effectively convey complex technical information to all stakeholders.

Solid technical background with the ability to guide and mentor the team.Conflict of Interest:Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.Drug Free Workplace:Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.Union Representation:This is not a union represented position.Pay and Benefits:At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.

Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Pay is based upon candidate experience and qualifications, as well as market and business considerations.Summary Pay Range:$182,000
- $246,000Applications for this position will be accepted until Mar.

21, 2026Export Control Requirements:This position must meet U.

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export control compliance requirements.

To meet U.

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export control compliance requirements, a "U.

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Person" as defined by 22 C.

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§120.62 is required.

"U.

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National, lawful permanent resident, refugee, or asylee.Export Control Details:US based job, US Person requiredEducationBachelor's Degree or Equivalent RequiredRelocationThis position offers relocation based on candidate eligibility.Visa SponsorshipEmployer will not sponsor applicants for employment visa status.ShiftThis position is for 1st shiftEqual Opportunity Employer:Boeing is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Locum Pulmonologist Physician Needed in Tacoma, WA Start Date: 11/27/2023End Date: OngoingShift Type: DaysWeekend Requirements: YesOn Call Requirements: Yes MANDATED Job Requirements: Board Certified Pulmonology
- REQUIRED Active WA License
- REQUIRED OR IMLC (LOQ MUST BE IN HAND AT TIME OF SUBMISSION) Pulmonology Residency/Fellowship
- REQUIRED Active BLS
- REQUIRED (Needs to note willing to obtain if not active) Clean Malpractice/Background
- HIGHLY PREFERRED Local, no flights
- Highly Preferred, but not required Disclose if provider worked at any other CHI/Dignity facility
- REQUIRED COVID VACCINATED
- REQUIRED Facility Description: We are looking for two pulmonologists to provide full-time locum coverage beginning ASAP for 6+ months! DETAILS: Start: Upon credentialing Duration: 6+ months Assignment: Full time clinic coverage M-F, some Night and Weekend clinic/practice call with no callback Setting: Outpatient FTE: 1.0 Duties: 100% adult EMR: EPIC Patients per Day: 18 avg Procedures: Pulmonary function testing
- performance of & interpretation Ventilation management Non-invasive (BiPAP/CPAP) Bronchoscopy Worksite Resources: Lab onsite X-ray Located near SNOHOMISH, WA If you are interested in hearing more about this opportunity, please call or text MD Staff at .You can also reach us through email at reference Job ID # j-173322.

HDAJOBS MDSTAFF

Facility: Providence Swedish Rehabilitation Hospital

Schedule: Full Time

Join us at Providence Swedish Rehabilitation Hospital, a one-year-old, 40 bed, state of the art freestanding rehabilitation hospital located in Lynnwood, WA.

Your experience matters

Providence Swedish Rehabilitation Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Byjoining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

A Clinical Liaison who excels in this role:

• Educate the community on acute rehabilitation to maintain and increase our census through face-to-face contacts.
• Develop business based on the strategic goals of the rehabilitation program.
• Face-to-face connections within the territory to build relationships with referral sources to increase census.
• Identifies barriers to the admission process and creates solutions with the assistance of the program director.
• Requires onsite and in-territory work through face-to-face contact with patients, families, and referral sources.
• Completes in-person in-services and presentations to educate on acute rehabilitation programs and services.
• Other duties as assigned

Why join us

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

Clinical degree and current license to practice as an OT, PT, SLP, RN

• Previous clinical liaison/marketing/sales experience preferred
• Applicable and current license to practice in accordance with the state licensure act
• Other professional licensure considered based on experience and training as outlined in the state licensure act
• Valid driver's license and own reliable transportation required
• A track record of successful experience in a health care setting, strong interpersonal skills, and experience working with physicians, nursing management, discharge planners, case managers, and social workers
• Clinical experience is preferred
• Approximate time of external liaisons to be in the market territory: 80%

Salary Range: $90,000 -$100,000

EEOC Statement

Providence Swedish Rehabilitation Hospital is an Equal Opportunity Employer. Providence Swedish Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Grady Excavating is a heavy civil construction company providing trucking and earthwork services for both public and private projects in the Northwest. We are looking for a Project Engineer. The successful candidate will play an important role in meeting our goals, to be safe, efficient, and productive.

WHAT YOU'LL DO:

-Project Planning and Control

-Estimating, obtain price quotes, take-offs, site visits and other duties as required

-Produce, forward, and track Submittals, ensuring that the material submitted meets Owner's spec

-Track Project Progress; Change Orders, RFI, progress billing, schedule updates, material invoice approvals, and general project administration

-Interact and actively communicate with customers, suppliers and vendors

EXPERIENCE AND SKILLS:

• Strong skills in Project Management, Project Planning, and Project Engineering
• Effective Communication skills to liaise with stakeholders and project teams
• Ability to work on-site
• Strong problem-solving skills
• Familiarity with construction safety standards and regulations
• Experience working on WSDOT and Sound Transit projects preferrred.
• Familiarity with construction safety standards and regulations

• Computer proficient, Including Microsoft Office products, Procore, and similar programs

• Able to read drawings and specifications, perform take-offs

• Excellent writing and organizational skills and the ability to learn fast.

• Possess, or be able to Obtain, a Valid Washington Driver's License with an acceptable driving record

Compensation:

We offer a very competitive benefits package including medical, dental, vision, life insurance and 401(k), as well as paid vacation. You will be provided with a Company pick-up truck, phone, laptop for use. Salary range $90,000 to $120,000 annually, depending on experience.

No calls, please. We will contact you if we desire to arrange an interview with you. Thank you.

Grady Excavating, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

Job Summary

We are seeking an experienced Pre-Press Graphics Designer to join our fast-paced wide format production team. This is a high-volume, on-site position that requires strong technical expertise in preparing files for vehicle wraps, wall wraps, signage, banners, and sticker production.

The ideal candidate must have hands-on experience with wide format pre-press workflows—especially vehicle wrap setup—and be proficient in Adobe Illustrator. Experience operating and maintaining roll-to-roll printers is also required. This job will be mainly focused in file set-up, rather than design.

Key Responsibilities

• Set up and prepare print-ready files for:
• Full and partial vehicle wraps
• Wall wraps with accurate paneling and bleed
• Signage and large-format banners
• Sticker and decal production
• Create precise panel layouts for vehicle and wall installations, including proper bleed and overlap
• Ensure correct scaling, resolution, and file formatting for large-format output
• Preflight incoming artwork and resolve technical file issues
• Manage color profiles and maintain print consistency
• Operate, monitor, and maintain roll-to-roll wide format printers
• Perform routine printer maintenance and basic troubleshooting
• Work closely with production and installation teams to ensure accuracy and efficiency
• Maintain quality control standards in a fast-paced environment

Required Qualifications

• Proven experience in wide format pre-press production
• Strong experience setting up files for vehicle wraps (required)
• Proficiency in Adobe Illustrator (required)
• Experience with paneling large wall wraps and vehicle graphics
• Solid understanding of bleed, overlap, scaling, and installation-ready layouts
• Experience operating and maintaining roll-to-roll printers
• Strong attention to detail and ability to work efficiently under deadlines
• Ability to work on-site in a high-paced production environment

Preferred Qualifications

• Experience with RIP software (Onyx, Caldera, or similar)
• Knowledge of color calibration and color management workflows
• Experience in high-volume print environments
• Familiarity with laminating and finishing processes
• Experience collaborating directly with installers

What We Offer

• Competitive pay (based on experience)
• Full-time, stable position
• Fast-paced, team-oriented work environment
• Opportunity to work on large-scale and creative projects

Transdev in Everett, WA is hiring an Operations Supervisor to oversee road service through communication with Operators, the general public and provide customer support for clients. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Transdev is proud to offer:

Non-CBA Position:

• 
  
• Competitive compensation package of minimum $25 to $27 per hour
  
  

Benefits include:

• 
  
• Vacation: minimum of two (2) weeks
  
  
• Sick days: 5 days
  
  
• Holidays: 12 days; 8 standard and 4 floating
  
  
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
  
  

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

• 
  
• Prepares and assists with operation reports, audits, schedules and data analysis. Maintains daily records of operations.
  
  
• Research and respond to customer compliments and complaints.
  
  
• Serve as project manager for selected internal projects and upgrades
  
  
• Counsels, coaches, and trains drivers and dispatchers. Tracks trip performance measures, route begin on time, performance, incidents, etc.
  
  
• Ensure that drivers are performing assigned duties correctly and safely and that they meet all job-related specifications.
  
  
• Other responsibilities may include road checks, routing, training, payroll, and other administrative tasks as required.
  
  
• May assist in driver hiring in accordance with company standards.
  
  
• Reports directly to Operations Manager.
  
  
• Other duties as required
  
  

Qualifications:

• 
  
• High school diploma, GED or equivalent
  
  
• 1-3 years of transit or related experience. Paratransit experience or knowledge highly beneficial
  
  
• 2-3 years driving experience preferred.
  
  
• Supervisory experience is strongly desired.
  
  
• Problem solving and analytical abilities.
  
  
• Ability to verbally communicate with passengers, Drivers, Dispatchers and Road Supervisors including use of a 2-way radio and PA system effectively.
  
  
• Working knowledge of Microsoft Word and Excel.
  
  
• Excellent customer service skills.
  
  
• Must be able to work shifts or flexible work schedules as needed.
  
  
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason
  
  

Physical Requirements:

The essential functions of this position require the ability to:

• 
  
• Majority of the job is accomplished indoors and in air conditioned or well-ventilated facilities
  
  
• Sit, type and look at a computer screen for extended periods (up to 6–8 hours per day)
  
  
• Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
  
  
• Occasionally work outside in varying temperature, weather, and humidity conditions
  
  
• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
  
  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• 
  
• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  
  
• Successfully pass a pre-employment drug screen.
  
  

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants: Please Click Here for CA Employee Privacy Policy

Job Category: Operations Management & Supervisory

Job Type: Full Time

Req ID: 7312

Pay Group: Q43

Cost Center: 425

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at or watch an overview video.

Description

As we pursue ambitious growth, we're looking for a dynamic, experienced Chief Operating Officer (COO) to join our executive team.

The COO will play a pivotal role in driving the company's growth strategy, both organically and through acquisitions. This role will oversee all operational aspects of the company, ensuring efficiency, quality, and profitability. The COO will manage key departments.

The ideal candidate is currently a Chief Operating Officer, President, GM, or acting CEO with complete P&L responsibility with a company/division having revenue of $50m-$100m. The COO will be accountable for executing the primary operational objectives of the company and will report directly to the CEO. A strong candidate will balance operational business experience and OPEX management within an organizational culture that is Christian-based and family-values focused.

Responsibilities

Strategic Leadership

• Develop and implement operational strategies aligned with the company's growth objectives
• Lead initiatives to drive organic growth and new company acquisition
• Collaborate with the CEO and executive team to shape the company's strategic direction

Operational Management

• Oversee operations (domestic and international) to ensure efficiency and effectiveness in a high-customization, job shop manufacturing environment
• Implement best practices and continuous improvement initiatives across all departments
• Ensure compliance with industry standards and regulatory requirements

Departmental Oversight

• Manage and mentor department heads
• Foster a collaborative and high-performance culture within the organization
• Ensure alignment of departmental goals with overall company objectives

Financial Performance

• Work with the CFO to manage budgeting, financial planning, and reporting
• Monitor financial performance and implement measures to achieve financial targets
• Support due diligence, capital raising, and integration processes for acquisitions

Customer Focus

• Ensure integration of sales, manufacturing, and sourcing to meet customer expectations across hospitality, commercial, and residential markets
• Oversee the development and implementation of sales strategies to drive revenue growth
• Lead product management initiatives to meet market demands and enhance the product portfolio

Top Level Job Functions

People

• Build, develop, and lead a highly motivated and world-class team to achieve the goals of the Company's manufacturing initiatives
• Establish policies that promote company culture and vision
• Champion a culture of continuous improvement and drive best practices

Planning (Strategy)

• Design and implement business strategies, plans, and procedures
• Develop and execute annual operating plans and budgets
• Participate in Board meetings and investor relations when applicable
• Establish processes that lead to the effective rollout of products and services

Performance (Execution)

• Set comprehensive goals for operational growth and performance
• Ensure that departmental decisions and project plans are in line with the Company's business strategy and plan
• Utilize KPIs to monitor, adjust, reward, and optimize Company performance
• Execute on a measurable plan that has bottom-line financial results
• Develop strategies to increase revenue through new markets, products, or services
• Implement cost-saving measures without compromising quality
• Focus on improving profit margins through efficient operations and strategic pricing

Personal Characteristics

• Ability to work in a family-run company
• A player/coach type personality, who can communicate a clear vision of goals
• Inspires quality and excellence in all areas of the Company's operations
• Thinks strategically and acts tactically, seeing both "the trees and the forest."
• Excellent listening skills
• An innovative thinker with excellent problem-solving skills
• Strong interpersonal skills combined with a collaborative style of leadership
• Focused on team building and consensus development
• Well-developed verbal and written communication skills
• An ability to interface effectively at all levels, both internally and externally
• A good listener and an effective speaker/presenter, able to represent the company externally at the highest levels with customers, employees, and the board
• Strong ethical and moral values that govern all decisions
• Demonstrates effective leadership qualities and drive to succeed
• Sets challenging goals and expectations for others
• Aligns with the Company's Core Values

Requirements

Qualifications

• Leadership
• Performance Management
• Project Management
• Communication Proficiency
• Technical Capacity
• Stress Management/Composure
• Business Acumen
• Personal Effectiveness/Credibility
• Problem Solving/Analysis
• Presentation Skills

Requirements

• Bachelor's degree in Industrial or Mechanical engineering or other hard science; MBA required
• Proven experience as a COO or similar operational role within a high-customization, job shop manufacturing environment
• Prior experience working at companies with $50-$100 million in revenue
• Possesses a strong mechanical aptitude
• Strong understanding of luxury interior products and market dynamics
• Demonstrated success in driving growth through organic and acquisition strategies
• Excellent leadership, communication, and interpersonal skills
• Strong financial acumen and experience working with financial metrics
• High organizational and project management skills
• Strong written and oral communication skills

What We Offer

• Competitive salary $200k + DOE
• Comprehensive benefits package including health, dental, and vision insurance
• Short-term and long-term disability coverage
• 401(k) matching plan
• 15 days of PTO
• 60 hours of holiday pay per year

Statement of Faith

Electric Mirror is a privately owned, for-profit, faith-based company whose mission is to honor God through the design and manufacture of luxury interior fixtures.

Electric Mirror is an Equal Opportunity Employer. Employees are not required to adopt our Statement of Faith.