Salesforce Inc Jobs in Randolph
61 positions found — Page 3
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Manager of Information Security leads Granite's enterprise security program, ensuring the protection of corporate systems, applications, cloud platforms, and data across the entire business. This role drives the strategy, implementation, and continuous improvement of security policies, controls, and processes while enabling secure operations across IT, Engineering, Operations, Legal, and customerfacing teams. It oversees vulnerability management, cloud security (GCP and AWS), identity and access management, application security, incident response, and thirdparty risk, ensuring security is embedded into technology decisions and business initiatives. The position also maintains focused support for governmentrelated compliance activities, such as NISTbased requirements and limited ATO documentation, representing a smaller but important portion of the role. Overall, the Senior Manager provides crossfunctional leadership to strengthen Granite's security posture, reduce risk, and support the organization's operational and strategic goals
Duties and Responsibilities:
- Oversee and manage Granite's enterprise wide Information Security Program, ensuring
protection of corporate systems, data, applications, cloud environments, and business
operations across all departments (IT, Engineering, Legal, Ops, Customer facing
teams). - Lead the development, implementation, and continuous improvement of corporate
security policies, standards, procedures, and supporting governance documents. - Direct vulnerability management activities across infrastructure, cloud, and
applications; coordinate remediation with engineering, DevOps, and operations teams;
validate fixes through scanning and ongoing monitoring. - Oversee cloud security for GCP and AWS, ensuring secure configuration, access
control, and alignment with best practices. - Drive secure architecture reviews, application security requirements, and SDLC
security integration for internal products. - Partner with Engineering, Infrastructure, DevOps, and Network teams to evaluate
system changes, cloud migrations, firewall updates, and new deployments to ensure
security requirements and risk mitigations are properly addressed. - Lead incident response activities-coordinate triage, communicate with stakeholders,
review root causes, and ensure corrective actions and preventative measures are
implemented. - Manage enterprise identity and secrets programs, including MFA requirements, SSO
implementation, service account lifecycle, least privilege enforcement, and secure
credential rotation. - Guide third party risk management, review vendor documentation, determine required
evidence levels, and assess security impact of new or ongoing vendors. - Provide security guidance and support for business processes, system enhancements,
corporate initiatives, new integrations, and technology transformations across the
organization. - Lead recurring enterprise security meetings to align IT, Engineering, Legal, Audit, and
business leaders on priorities, risks, and remediation activities. - Ensure proper data handling practices across the business, including the identification
and removal of sensitive or regulated data from email, local drives, Teams, and other
systems. - Support corporate continuity and resilience activities, including business impact
analysis, response planning, and readiness validation. - * Provide accurate, timely responses to security questionnaires, proposals, and customer
inquiries across business units; contribute security content for RFPs, audits, and partner
assessments. - Maintain compliance for federal BSS/GBSS systems under NIST SP 800 53 / 800 171
and GSA requirements; update SSPs; and support ATO assessments as needed. - Provide federal agencies (e.g., GSA, DARPA) with required security documentation,
system diagrams, and responses when requested. - Perform other duties as required
- Obtain/retain a government security clearance as may be required to perform the duties
of the position
Required Qualifications:
- Bachelor's degree in Computer Science, Information Systems, Information Assurance,
or equivalent experience. - Eligibility to obtain and maintain Public Trust (Tier 2) or other federal security
clearances. - Handson experience implementing NIST SP 80053, NIST SP 800171, SOC 2, PCIDSS, RMF, and FISMA Moderate controls in enterprise environments.
- Demonstrated experience with SSP writing, ATO packages, security assessments, and
continuous monitoring activities. - Experience with cloud security in Google Cloud Platform (GCP) and Amazon Web
Services (AWS). Familiarity with application security best practices (OWASP, SDLC integration, - SAST/DAST scanning workflows).
- Ability to interpret and communicate security requirements to engineering, legal, and
operations teams. - Experience supporting vendor risk reviews, questionnaire responses, and assessment of
thirdparty security materials. - Experience with security controls in a converged infrastructure/virtual machine
environment - Experience developing information system security plans, policies, and procedures for
Local Area Network (LAN) information systems and wide area network (WAN)
information systems - Strong crossteam leadership, communication, and documentation skills.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.
Duties and Responsibilities:
- Maintain and manage Granite's Premier accounts.
- 24 x 7 availability to support your assigned accounts.
- Conduct weekly meetings with assigned Premier accounts.
- Minute each meeting weekly and follow up on all actions
- Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
- Communicate directly with customers, sales and internal staff.
Required Qualifications:
- Bachelor's Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem-solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
#LI-JH1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
The Corporate Trainer at Granite Telecommunications is responsible for designing, developing, and delivering training programs that support employee growth, operational excellence, and company objectives. This role partners with departments across the organization to identify training needs, facilitate engaging learning experiences, and evaluate training effectiveness. The ideal candidate is an enthusiastic communicator with a passion for adult learning, strong presentation skills, and the ability to adapt content for diverse audiences and business units.
Duties and Responsibilities:
- Deliver and assist the development of training programs for new hire onboarding, leadership development, customer service, systems, and job-specific skills.
- Collaborate with department leaders to assess training needs and align content with business goals.
- Facilitate in-person and virtual training sessions using interactive instructional techniques and adult learning principles.
- Instill knowledge and process techniques for specific business units, facilitating engaging classes, organizing training material and identifying areas of improvement.
- Evaluate training effectiveness through assessments, feedback, and performance metrics to ensure continuous improvement.
- Maintain training records and monitor employee participation and completion in LMS or other tracking systems.
- Support compliance training by ensuring timely completion of mandatory courses and certifications.
- Assist in the onboarding process by leading orientation programs and coordinating with HR and department leaders.
- Stay informed about industry trends, new technologies, and best practices in training and development.
- Provide coaching and support to employees and supervisors to reinforce training outcomes and on-the-job application.
Required Qualifications:
- Bachelor's degree in education, Human Resources, Communications, or a related field.
- 2+ years of experience in the telecommunications or technology industry.
- Excellent presentation, facilitation, and public speaking skills.
- Strong written and verbal communication abilities with attention to clarity and engagement.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong organizational and time management skills.
- Comprehensive understanding of all Granite products and services
- Ability to adapt training styles and content to meet the needs of different learners and teams.
Preferred Qualifications:
- Experience with learning management systems (e.g., Cornerstone).
- 2+ years of experience delivering corporate training or adult education programs.
- Knowledge of instructional design methodologies and e-learning tools (e.g., Articulate, Captivate, Camtasia).
- Knowledge of training in a telecommunications or technology environment.
- Experience delivering training to hybrid or remote workforces.
- Certification in training or instructional design (e.g., CPTM, ATD, or SHRM Learning & Development Specialty Credential).
- Ability to measure ROI and effectiveness of training programs using data and feedback.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Job Description
We are seeking a highly skilled and experienced Lead AI Engineer to join our dynamic team. The ideal candidate will excel at identifying and articulating complex business problems, and will develop innovative, scalable, and robust AI/ML solutions to address these challenges. Responsibilities will include designing, building, and deploying enterprise-grade AI systems, specifically focused on:
- Agentic AI solutions to automate operational processes (e.g., interpreting trouble tickets, performing basic troubleshooting, interacting with online portals, data entry).
- Retrieval-Augmented Generation (RAG) and ColBERTv2 pipelines for parsing, indexing, and querying enterprise documents to facilitate answers related to process guidelines, product knowledge, and training materials.
- Function calling solutions leveraging Large Language Models (LLMs) to automate and perform precise actions in enterprise workflows.
- Developing and applying reinforcement learning strategies to optimize and automate decision-making processes within enterprise operations.
This role requires hands-on expertise with model fine-tuning, training pipelines, post-training optimization techniques (e.g., model distillation), classification models, and integrating AI systems within complex enterprise environments.
Duties and Responsibilities
- Develop and implement AI solutions leveraging fine-tuned Large Language Models (e.g., OpenAI models, LLaMA, Mistral).
- Design, develop, and optimize Retrieval-Augmented Generation (RAG) pipelines using advanced vector databases (e.g., FAISS, Pinecone, Milvus).
- Build and enhance agentic AI systems utilizing frameworks like LangChain, AutoGPT, or similar automation frameworks.
- Deploy scalable ColBERTv2 architectures for semantic retrieval and classification.
- Create robust pre-processing and post-processing pipelines to enhance model performance, accuracy, and interpretability.
- Collaborate closely with cross-functional teams, including product managers, business stakeholders, data scientists, and software engineers.
- Implement best practices in model distillation, quantization, and optimization for deployment in production environments.
- Ensure compliance with enterprise-grade security, privacy standards, and data governance practices.
- Provide leadership and mentorship to team members, supporting their technical development and career growth through coaching, training, and performance feedback.
- Drive timely and successful completion of AI/ML projects by setting clear milestones, tracking progress, removing blockers, and aligning resources
Required Qualifications
- Bachelor's degree in Computer Science, Data Science, Machine Learning, AI, or related fields; advanced degree strongly preferred.
- 5+ years of proven experience developing and deploying production-grade AI/ML systems.
- Strong programming skills in Python, familiarity with libraries/frameworks such as PyTorch, TensorFlow, Hugging Face, and LangChain.
- Demonstrated expertise with LLM fine-tuning (e.g., LoRA, PEFT), distillation, and model optimization.
- Practical experience implementing RAG pipelines with embedding technologies and vector stores (e.g., FAISS, Pinecone).
- Proven track record building agentic AI systems capable of interacting with multiple enterprise applications and platforms.
- Solid understanding of NLP techniques, Transformer architectures, semantic search, and document retrieval technologies (e.g., ColBERT).
- Hands-on experience with reinforcement learning techniques, including designing, training, and deploying reinforcement learning models.
Preferred Qualifications:
- Master's or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or related field.
- Familiarity with cloud-based AI services (e.g., AWS SageMaker, Azure ML, Google Vertex AI).
- Experience with containerization (Docker, Kubernetes) and deployment pipelines (CI/CD).
- Knowledge of advanced AI frameworks and model inference engines such as Triton Inference Server, TensorRT, and ONNX.
- Familiarity with model monitoring, observability tools, and techniques to ensure long-term reliability and performance.
- Strong communication and interpersonal skills with the ability to clearly articulate complex technical solutions to non-technical stakeholders.
- Experience in regulated industries or environments requiring strict compliance and data governance standards.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
- A Government Project Coordinator will work on all types of projects, from simple activities to more complex plans, within the Granite product suite. They will collaborate internally with multiple departments, organize reporting, participate in meetings and provide updates to Government Transition Project Managers
- In addition to ensuring the schedule and details of a given task are well-organized, a Government Project Coordinator will collaborate with clients and internal teams to deliver results on time and meet high quality standards
- They are the front line of high-profile projects with an opportunity to work on some of Granite's newest offerings
Duties and Responsibilities:
- Creates and maintain trackers showing progress of projects
- Places and track orders
- Works closely with TPM and other departments to ensure projects are kept on schedule
- Works with TPM, internal departments, and local contacts to coordinate installs, TIU, and ports
- Monitors progress of projects and handle any issues that arise
- Submits project deliverables in Order Portalwithin SLA and identifies/troubleshoots any issues with IT
- Must have the ability to obtain P2 Government
Required Qualifications:
- Bachelor' s Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
Granite is currently seeking applicants for our Voice Activations team to support our voice related products and services (HPBX, SIP, ePOTS, RCFs, Epik). This individual will be responsible for contributing to the technical implementation of our IP voice services at customer locations, from strategic planning and order configurations through to turning up and troubleshooting IP voice services. We are looking for representatives preferably with experience in the VoIP technology space or relevant technical background willing to learn and excel in the field.
Duties and Responsibilities:
- Use internal system to run through activation queue
- Assist technicians and customers on the phone
- Handle escalation support for voice product activations both internally and to customers
- Troubleshoot services and devices in the field with customers and technicians
- Update configurations and/or order details to create successful turn up of services for customer
- Reconfigure Routers or equipment
Required Qualifications:
- Technical background or desire to grow in technical field
- Strong organizational skills
- Ability to work independently and make judgement calls to resolve issues
- Ability to take direction and act upon it
- Demonstrative critical thinking and analytical problem-solving skills
- Strong verbal and written communication skills, ability to multitask
- Collaborative, Can-Do attitude
- Willingness to obtain government security clearance
- Solid work ethic
Preferred Qualifications:
- Understanding of Networking, TCP/IP, Routing, Switching
- Experience in customer facing technical support roles
- Ability to refine and improve personal technical capabilities in enterprise networking, network security, and unified voice application support to contribute to the company mission at a higher level of expertise.
- 1-2 years in a technical support related role, or equivalent experience
- Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
- Prior public trust P2 security clearance
- Bachelor's Degree in Computer Science, Network Design, Network Security, or related field
- Experience with coding and automation platforms such as Python, Javascript or similar
#LI-JH1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.
Duties and Responsibilities:
- Maintain and manage Granite's Premier accounts.
- 24 x 7 availability to support your assigned accounts.
- Conduct weekly meetings with assigned Premier accounts.
- Minute each meeting weekly and follow up on all actions
- Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
- Communicate directly with customers, sales and internal staff.
Required Qualifications:
- Bachelor's Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem-solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
#LI-MS1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking a highly skilled and motivated Software Engineer II with experience in full-stack development, specifically with proficiency in TypeScript, React, CI/CD, Kafka, and application scaling. The ideal candidate will have a strong understanding of software development best practices and experience building scalable, high-performance applications.
Duties and Responsibilities:
- Design, develop, and maintain software applications using various programming languages and frameworks
- Collaborate with cross-functional teams to understand software requirements and design solutions
- Write clean, maintainable, and efficient code that is scalable and follows best practices
- Participate in code reviews and ensure that all solutions are aligned with specifications
- Debug and troubleshoot software issues and implement fixes
- Implement and maintain CI/CD pipelines to ensure code quality and rapid deployment
- Monitor and optimize application performance to ensure optimal scalability
- Continuously learn and stay up-to-date with emerging technologies and programming languages
- Participate in the design and implementation of software architecture and design patterns
- Ensure that all software solutions are secure and adhere to security best practices
- Collaborate with other team members to improve software development processes and tools
- Communicate with stakeholders and other team members to provide status updates and gather feedback
- Participate in agile development methodologies and contribute to sprint planning and retrospectives
- Work with customers, vendors, and other stakeholders to gather requirements and provide technical expertise
- Document and maintain software documentation, including user manuals and technical documentation.
Required Qualifications:
- 1-3+ years' experience and knowledge of at least one programming language (e.g. Python, C++, C#, JavaScript, etc.)
- Bachelor's or higher degree in computer science or related field preferred (or equivalent experience)
- Experience with software development methodologies (e.g. Agile, Scrum, etc.)
- Experience with version control systems (e.g. Git)
- Strong understanding of data structures and algorithms
- Familiarity with databases and SQL
- Strong problem-solving and analytical skills
- Experience with testing and debugging
- Good communication and teamwork skills
- Ability to learn and adapt to new technologies and programming languages
- Experience with operating systems (specificallty Linux or MacOS)
- Experience with software design and architecture
- Understanding of software development best practices and design patterns
- Experience with cloud platforms (e.g. AWS, Azure, Google Cloud)
- Experience with CI/CD
- Experience with React
- Knowledge of microservices and containerization technologies like Docker, Kubernetes.
- Experience with data storage and management technologies like SQL and NoSQL
- Experience with security best practices and technologies
- Experience with or understanding of distributed systems and scalability
- Understanding of performance optimization techniques
- Understanding of accessibility and internationalization best practices.
#LI-SR1
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking a detail-oriented and analytical professional to join our team in a billing operations role. This position is responsible for processing telecom invoices, ensuring accurate allocation of charges, and supporting timely billing and payment activities. The ideal candidate will have strong problem-solving skills and a collaborative mindset. As they will work closely with internal departments and external vendors to resolve complex billing issues.
Key responsibilities include:
- Reviewing and processing telecom invoices by breaking down and allocating charges appropriately.
- Investigating discrepancies such as past due amounts, credits, and misapplied payments.
- Coordinating with third-party carriers and vendors to manage billing address updates and maintain accurate customer account information.
- Partnering with cross-functional teams to resolve intricate billing challenges.
- Generating ad-hoc reports and conducting data analysis using internal databases to support operational insights.
Duties and Responsibilities:
- Enter telecom invoices into Granite's internal systems for billing and payment processing.
- Investigate and resolve unpaid balances including carrier payment discrepancies.
- Communicate and clarify billing issues or changes with cross-functional teams.
- Collaborate with telecom providers to facilitate payments and research account histories.
- Use Granite software tools to monitor customer account activity and identify root causes of billing issues.
- Generate ad-hoc reports and support special projects as requested by Finance and Premier Management.
- Participate in internal audits to verify account inventory accuracy and validate carrier charges.
Required Qualifications:
- Experience utilizing Microsoft Office
- Fundamental analytical and arithmetic abilities.
- Team player with a positive attitude.
- Written and Verbal communication skills.
- 4 Year Bachelor's Degree from an accredited College/University.
Preferred Qualifications:
- Strong Excel Skills with an interest in learning PowerPivot and SQL.
- Experience with Database Management or a desire to learn.
- Billing or Data Entry Experience.
- Business, Finance, Accounting or Related quantitative degree.
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
Granite has an immediate need for associates in the Managed Services department to work on configurations and activations of our managed services products. We are looking for representatives, preferably with experience in network routing and switching or relevant technical background willing to learn and excel in the field. This individual will be responsible for contributing to the technical implementation of our SDWAN and Security products at customer locations, from strategic planning and order configurations through to turning up and troubleshooting network devices. This position offers talented technical individuals the opportunity to work with some of the leading Security and SDWAN products on the market and fine tune their skills in a specialized expertise.
Duties and Responsibilities:
- Work with internal resources to implement Managed Services solutions in the field
- Create configuration modifications alongside engineering to support project scale and execution
- Reconfigure devices as needed in troubleshooting environment
- Act as first level of troubleshooting during initial site turn up
- Develop and promote subject matter expertise and platform proficiency
- Work directly with customers on calls to facilitate network deployment
- Provide Day 1 Support for SDWAN and Security products at customer locations
Required Qualifications:
- Entry level experience with network security and SDWAN products and concepts; Fortinet, Juniper, etc
- Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
- Experience in customer facing technical support roles
- Ability to work independently and make judgement calls to resolve issues
- Strong organizational skills, goal-oriented
- Excellent multitasking ability
- Demonstrative critical thinking and analytical problem-solving skills
- Availability to work overtime if required
- Solid work ethic
Preferred Qualifications:
- CCNA/CCNP certification or equivalent
- Fortinet NSE certification or equivalent
- Bachelor's Degree in Computer Science, Network Design, Network Security or related field
- Experience with coding and automation platforms such as Python, Javascript or similar
- P2 Clearance / Government Agency Clearance
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