Salesforce Inc Jobs in Berkeley, CA

Flagship Culinary Services helps some of the world’s largest high-tech companies provide high quality dining experiences for their employees, clients and visitors. Our highly qualified staff support our culinary program in preparing tasty and nutritious food, made from scratch, with a strong emphasis on local and organically grown ingredients.

The Vision: Bring the world closer together.

Summary/Objective

As a representative for our company, you will as the Receiver Manager accurately check/inspect all foods, beverages, supplies and equipment delivered to the receiving areas according to established department receiving guidelines moving goods to appropriate storage areas in a safe, orderly and timely manner. Supervise receivers and work with Chefs and the purchasing team on orders and any issues.

Benefits/Perks:

• Monday to Friday: 6:00am - 2:30pm
• No Weekends
• Snacks and meals provided during shifts
• Medical, Dental, and Vision Insurance
• 13 paid holidays
• 401K with match
• Vacation and Sick days
• Long Term Disability

Essential Functions

• Responsible for achieving company objectives and goals.
• Foster and promote the Flagship brand and values within the client’s culinary culture.
• Promote and ensure that all staff is adhering to Flagship’s safety culture.
• Develop and maintain an employee engagement program that is based on Flagship core values.
• Partner with upper management and HR for guidance regarding corrective actions, reviews and employee issues.
• Responsible for consistently meeting the Company’s Key Performance Indicators.
• Follows standard operation procedures set by the company.
• Manages assigned staff, to including scheduling Kronos time clock activity and performance.
• Continuously seeks opportunities to improve the customer experience.
• Serves as a role model for hourly employees, to demonstrate appropriate behaviors.
• Promotes safety within the team and ensure all team members are working in line with safety practices, and reports injuries by following company standards and procedures.
• Rotates stock using FIFO guidelines and maintains all storage areas including refrigerators and freezers in a neat, orderly and sanitary manner.
• Prepares and transports goods to food production and service areas as requisitioned and may stock shelves and service refrigerators and freezers as needed.
• Keeps all receiving areas, storage areas, including refrigerators and freezers, and delivery vehicles clean, organized and sanitary.
• Completes general cleaning duties such as floor care, and minor equipment maintenance as needed.
• Adheres to industry accepted safe food handling guidelines, ensures received and stored goods are safe and secure from loss and maintains a safe work area following generally accepted Workplace safety rules.
• Manage the receiving team to ensure deadlines and goals are met.
• Instructs team on duties and techniques.
• Train employees and provide feedback on their performance.
• Communicates job expectations to hourly employees; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating; and enforcing systems, policies, procedures and productivity standards.
• Other duties as assigned

Knowledge and Skills

• Ability to stay organized, prioritized and manage a busy schedule.
• Ability to work with and support union employees and collaborate with union representatives.
• Able to delegate work and hold others accountable or achieving needed results within designated timelines.
• Ability to identify trends, interpret data.
• Ability to quickly foster strong inter-personal work relationships.
• Knowledge of food safety and sanitation.
• Mid to high level skill in navigation/use of common work programs included in Microsoft Office, as well as ERP, and any other program use by Flagship to conduct business.
• Strong ability to influence positive change.
• Excellent verbal skills with an ability to adjust communication style to suit the audience.
• Ability to manage multiple tasks and projects on a consistent basis.
• Clean Professional appearance.
• Know where things are in the kitchen and how to use the equipment.
• Ability to move throughout the café and kitchen.

Education and Work Experience

• High school diploma or GED.
• At least one (1) year of experience receiving and storing goods or handling food service supplies in a high-volume operation.
• Must have demonstrated basic math skills including food service weights and measures and be able to read and understand receiving lists, packaging labels and vendor invoices.
• Three (3) years of experience receiving and storing goods; and/or prior experience with PC data entry are preferred.

Work Environment

The work environment for Food Receiver Manager includes the following large kitchen environment elements and exposures.

• Fast paced kitchen.
• Fast paced office environment.
• High sense of urgency.
• Moderate to high noise level.
• Exposure to soap and cleaning solutions.
• Slippery/uneven surfaces may be encountered.
• Frequently moving from cold freezer to normal kitchen environment.
• Exposure to greasy, wet and icy floors.

Requirements

• Must have and maintain an active Management Level Food Handler’s Certification (ServSafe) and adhere to local food handler requirement.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Constant handling and fingering of food product. Constant grasping of food and food containers. Occasionally pushing/pulling pallet jacks carts and dollies. Constant lifting and carrying objects up to 40 lbs.
• Items weighing over 40 lbs. must be carried by two (2) people.
• Job requires frequent reaching across surfaces, above shoulders and outward.
• Frequent pushing and pulling of loaded/unloaded carts and pallet jacks.
• Constant good or correctable vision is required to safely perform all duties.
• Frequent standing, walking, bending and twisting are required to perform duties, as well as squatting and kneeling.
• Good balance required to safety perform all assigned tasks.
• Neck flexion and usage will be constant while performing assigned tasks.
• Grasping frozen food and containers; working in walk-in freezers and refrigerators.
• Constant use of step ladders.
• Heavy and repetitive hand and arm motion involved.
• Regularly sit, type, and use the mouse up to 8 hours a day.

We’re seeking an experienced Lead Residential AV Technician to support and lead high-end home automation and home theater projects throughout the San Francisco Bay Area. This role is ideal for a hands-on leader who excels in luxury environments and delivers exceptional system performance and client experience.

Key Responsibilities

• Lead luxury residential AV and home automation installations from rough-in through final commissioning
• Install, configure, and troubleshoot home theaters, distributed audio/video, lighting control, networking, and control systems
• Oversee on-site installation quality, jobsite coordination, and adherence to project standards
• Perform rack builds, structured wiring, equipment termination, device configuration, and system testing
• Diagnose and resolve complex technical issues during installation and service calls
• Mentor and guide junior technicians while coordinating with project managers, designers, and clients
• Deliver polished client walkthroughs and system handoffs

Qualifications

• Proven experience in luxury residential AV and home automation
• Strong hands-on installation and troubleshooting skills across AV and networking systems
• Ability to read plans, execute scopes of work, and lead field operations
• Excellent communication, leadership, and customer-facing skills
• Professional demeanor suited for high-end residential environments

Compensation & Benefits

• Competitive compensation based on experience
• Health, Dental, Vision Insurance
• Paid Time Off (PTO) and paid holidays
• Opportunity to work on premier luxury residential projects throughout the Bay Area

Oracle FDI Developer/Analyst

Contract

Palo Alto, CA (Remote or Hybrid if in SF Bay Area)

This position pays around $60 - $70/hr on W2

Responsibilities:

• Business Discovery & Analysis

-Lead requirements for workshops with FP&A, Accounting & Procurement.

-Translating needs into well-formed user stories, acceptance criteria, and success metrics. Map KPIs/metrics (e.g., revenue, COGS, Opex, cash flow, AP/AR aging, PO cycle times) to source systems and FDI subject areas.

• Data Modeling & Development & Go live (Oracle FDI)

-Design and implement data models, pipelines, and semantic layers within Oracle Finance Data Intelligence (leveraging Oracle subject areas, views, and data products).

-Build/Configure reports, dashboards, and self-service datasets.

-Implement drill paths, prompts/filters, row-level security, and data

entitlements.

-Establish data quality checks & build/maintain documentation

-Conduct UAT and migrate in production environment

• Demos, Enablement & Iteration

-Run demos and showcases with Finance leadership and business stakeholders; collect feedback and iterate fast.

-Create playbooks and training (how-to guides, release notes, KPI definitions) to drive adoption and self-service analytics.

Required Qualifications:

• Hands-on experience implementing and configuring Oracle Financial Data Intelligence (FDI)
• Experience leading requirements gathering sessions with finance stakeholders including FP&A, Accounting, and Procurement
• Strong understanding of financial metrics and KPIs such as revenue, COGS, operating expenses, cash flow, AP/AR aging, and procurement cycle times
• Proven ability to design and build data models, semantic layers, dashboards, and self-service datasets within Oracle FDI
• Experience configuring drill paths, prompts, filters, row-level security, and data entitlements
• Knowledge of Oracle subject areas, views, and data products
• Experience mapping business metrics to source systems and reporting structures
• Ability to establish data quality checks and validation processes
• Experience conducting user acceptance testing and managing production migrations
• Strong documentation skills covering data models, configurations, and processes
• Ability to create training materials, playbooks, and how-to guides for end users
• Excellent communication skills with the ability to present to finance leadership and business stakeholders
• Ability to work autonomously with minimal supervision
• Strong organizational and prioritization skills

Preferred Qualifications:

• Experience with Oracle Cloud Financials (General Ledger, Accounts Payable, Accounts Receivable, Procurement)
• Familiarity with Oracle Analytics Cloud, OTBI, or Oracle Business Intelligence
• Background working directly with FP&A teams on budgeting, forecasting, or financial planning processes
• Experience with data integration tools or Oracle Integration Cloud
• Prior experience in a consulting or systems integrator environment
• Background working in multinational organizations or with global finance teams
• Experience driving self-service analytics adoption across an organization
• Knowledge of Agile methodologies and iterative delivery practices CBAP , PMP , or Oracle certifications

Core Competencies:

• Analytical Thinking: Ability to break down complex business problems, identify root causes, and develop structured solutions
• Technical Aptitude: Comfort working hands-on with data models, configurations, and reporting tools while understanding underlying data structures
• Business Acumen: Strong understanding of finance and accounting processes, terminology, and how data supports decision-making
• Communication: Ability to convey technical concepts to non-technical audiences and translate business needs into technical requirements
• Stakeholder Management: Skill in building relationships, managing expectations, and engaging effectively with finance leadership and cross-functional teams
• Attention to Detail: Commitment to data accuracy, documentation quality, and thorough testing
• Adaptability: Ability to iterate quickly based on feedback and adjust to evolving priorities
• Ownership & Accountability: Self-directed approach with a strong sense of responsibility for outcomes and deliverables
• Enablement Mindset: Focus on empowering end users through training, documentation, and self-service capabilities
• Collaboration: Ability to work effectively with technical and business teams across functions and geographies

Title: Logistical Planner

Location: Oakland, CA

Mode: Hybrid

Duration – 16+ month

Type: Contract w2

TOP THINGS LOOKING FOR:

1. Demonstrated proficiency in inventory management, statistics, forecasting and forecasting methods with an understanding of their financial and operational impacts.

2. Hands-on SAP experience, and knowledge of lean six sigma concepts.

3. Strong analytical, organizational, decision making, presentation, and interpersonal skills

4. Strong Excel knowledge and experience, especially with VLOOKUP, Pivot Tables, Conditional Formatting, General Formulas, Shortcut Keys

TOP SKILL SETS LOOKING FOR IN A CANDIDATE:

Hands-on SAP experience

Strong Excel knowledge and experience, especially with VLOOKUP, Pivot Tables, Conditional Formatting, General Formulas, Shortcut Keys

Strong analytical, organizational, decision making, presentation, and interpersonal skills

Job Responsibilities

• Oversee supply planning function for a complex and diverse set of multiple material categories.

• Review and release purchase requisitions, initiate stock transfers, and expedite with vendors as needed to meet project start dates.

• Closely coordinate and communicate allocation plans in the event of material shortages.

• Provide off-hour material procurement and expediting support during storms and other emergencies.

• Interacts with program management, construction, and business finance organizations regularly to socialize supply plans and related assumptions.

• Maintain SAP planning parameters in alignment with forecasts that achieve target fill rate and inventory turnover performance.

• Presents findings and makes recommendations to function management

• Coach peers in supply planning concepts and lead continuous improvement efforts utilizing lean six sigma tools

Are you an experienced safety professional looking to contribute to a dynamic, growing company? Mountain Cascade, a premier general engineering contractor based in Livermore, California, is seeking a skilled and dedicated Site Safety Representative that has experience working on pump stations.

About Us: Mountain Cascade has been a trusted partner in the construction industry for decades, delivering high-quality projects and innovative solutions. We pride ourselves on a collaborative work culture and commitment to excellence.

Position Overview: The Site Safety Representative (SSR) will serve as the on-site safety authority for a pump station construction project for the San Francisco Public Utilities Commission during the months of May to September. During months of September to May, the SSR will work on various projects throughout the Bay Area.

The SSR must have demonstrated experience with pump station or similarly complex utility infrastructure projects and be capable of adapting safety controls as site conditions, sequencing, and scope evolve.

Start Date: May 1, 2026

Responsibilities:

• Perform daily inspections of active field work area(s) covering workplace conditions, physical facility safety, and employee work practices. Document of any deficiencies and corrective actions
• Attend required City Representative meetings
• Conduct “toolbox” safety meetings per CAL/OSHA standards and conduct monthly safety committee meetings
• Establish the specific and appropriate levels of protection for each work task and include within the AHAs/JHAs
• Implement and enforce Health and Safety Plan and any other safety plans required for the scope of work

Qualifications: (candidates must meet the minimum below for consideration)

• Formal documented safety training as required by CAL/OSHA or other state regulations of the following:
• OSHA Training:
• OSHA 30
• Fall protection
• Material Handling
• Confined Space
• First Aid/CPR within the past two (2) years
• Trained (formal, documented training) and experienced in the hazards and complexity of working on a pump station
• 5 years of Construction Project Safety Management experience on similar projects or CSP with experience in construction related projects

Salary: $100 - $140K

Work Environment

• Full-time, on-site construction environment
• Outdoor work conditions with active construction operations
• Regular interaction with field crews, project management, and agency representatives

Why Mountain Cascade

• Work on critical public infrastructure projects
• Safety-first culture with leadership support
• Opportunity to apply expertise on complex, high-profile work

How to Apply

Qualified candidates are encouraged to submit a resume highlighting relevant project experience and certifications to

Job Title: Product Lead – Population Health & Care Management

Location: Remote

Company: Ascension Health

Job Summary:

We are looking for an experienced Product Lead to drive Population Health and Care Management initiatives. The role involves leading product strategy and execution across healthcare data platforms, integrating clinical and operational insights to improve patient outcomes.

Key Responsibilities:

• Lead product vision and roadmap for Population Health and Care Management solutions
• Work with EHR platforms such as Epic, Cerner, or other major systems
• Collaborate with clinical, data, and engineering teams to deliver scalable healthcare products
• Ensure interoperability using HL7 and FHIR standards
• Translate business and clinical requirements into data-driven product features

Key Skills & Requirements:

• Strong experience in Population Health & Care Management
• Hands-on knowledge of Epic, Cerner, or other EHR platforms
• Strong data skills including dimensional modeling and advanced SQL (CTEs, subqueries, joins, etc.)
• Solid understanding of healthcare interoperability standards (HL7, FHIR)
• Ability to lead cross-functional teams in a remote environment

Work Model: Remote

Director of Engineering – Salesforce (Hands-On)

Location: San Francisco, CA (On-site) (Potential of Hybrid)

Compensation: Up to $350,000 total annual compensation (Base + Bonus/Equity, DOE)

Type: Full-Time

About the Opportunity

We are partnering with a fast-growing SaaS company embarking on a greenfield Salesforce implementation. This is a strategic and technical leadership role for a Director of Engineering who comes from a strong Salesforce development background and still enjoys being hands-on.

You will own the technical vision and execution of the Salesforce ecosystem from the ground up, building a scalable, enterprise-grade platform while leading and growing a high-performing engineering team.

This is a foundational build, not an optimization of an existing environment.

The Role

We are seeking a Director of Engineering with:

• 10+ years of hands-on Salesforce development experience

• 4+ years leading engineering teams in an architectural or senior leadership capacity

• Proven experience delivering large-scale, enterprise Salesforce implementations

• Deep understanding of the full lifecycle: Discovery → Architecture → Build → Integration → Deployment → Maintenance and Optimization

This individual must be comfortable operating at both the executive strategy level and in the codebase when necessary.

Key Responsibilities

• Define and own the Salesforce technical strategy and long-term architecture roadmap

• Lead a greenfield Salesforce implementation from initial discovery through go-live and beyond

• Hire, mentor, and manage a team of Salesforce engineers and technical leads

• Establish engineering best practices, governance standards, and scalable design patterns

• Architect complex integrations across internal systems and third-party platforms

• Oversee data architecture, security models, and performance optimization

• Implement DevOps processes, CI/CD pipelines, and release management frameworks

• Partner closely with Product, RevOps, GTM, and executive leadership to align technical delivery with business objectives

• Maintain hands-on involvement in solution design, code reviews, and critical technical decisions

Required Experience

• 10+ years of hands-on Salesforce development (Apex, LWC, APIs, Integrations)

• Strong background in Sales Cloud and Service Cloud; multi-cloud experience preferred

• Extensive experience with enterprise integrations (REST/SOAP APIs, middleware, event-driven architecture)

• Experience leading multi-cloud or multi-org implementations at scale

• Proven leadership managing engineering teams in high-growth environments

• Deep knowledge of Salesforce platform architecture, governor limits, and performance tuning

• Experience with data migrations and large-scale system transformations

Preferred Qualifications

• Salesforce certifications strongly preferred (Platform Developer II, Application Architect, System Architect, CTA ideal)

• Experience within high-growth SaaS organizations

• Experience building engineering teams from the ground up

• Strong executive communication and stakeholder management skills

What Makes This Role Compelling

• Greenfield ownership of a core revenue-driving platform

• Executive visibility and influence across the organization

• Opportunity to build and scale an engineering team in San Francisco

• Compensation up to $350,000 annually

• Direct impact on company growth and long-term technical direction

If you are a technically strong Salesforce leader who thrives in high-growth environments and wants to build an enterprise-grade architecture from the ground up while leading a world-class team, this is an opportunity to make a defining impact.

Job Title – Tech Lead, SFDC

Location – SFO- Bay Area, CA - Hybrid

Duration – Long Term Contract (C2C, W2)

We are looking for a Salesforce Technical Lead with strong Healthcare Cloud experience who is highly hands-on and comfortable with Apex coding, complex SOQL queries, and custom development.

Key Responsibilities:

- Lead end-to-end Salesforce implementations with a focus on Salesforce Health Cloud

- Design and develop custom Apex classes, triggers, batch/queueable jobs, and complex SOQL/SOSL queries

- Build and optimize Lightning Web Components (LWC) and Aura components

- Perform hands-on development while mentoring junior developers and reviewing code

- Design and implement integrations using REST/SOAP APIs, Platform Events, and middleware

- Ensure data security, compliance, and HIPAA standards in healthcare solutions

- Own technical architecture, troubleshooting, and performance optimization

- Collaborate closely with business stakeholders, product owners, and cross-functional teams

Required Skills & Experience:

- 13+ years of Salesforce experience with 5+ years as a Technical Lead

- Strong expertise in Salesforce Health Cloud

- Expert-level Apex development, including triggers, async Apex, and governor limit optimization

- Advanced experience writing SOQL queries and handling large data volumes

- Hands-on experience with LWC, Visualforce (as needed), and Salesforce flows

- Experience integrating healthcare systems (FHIR, HL7, EHR/EMR preferred)

- Solid understanding of Salesforce security model, data sharing, and compliance (HIPAA)

- Experience with CI/CD, DevOps tools, and source control (Git)

Title: VP, Customer Experience & Success

Location: USA (Bay Area preferred)

Reports to: President

Team Size: 50+ (CS, Professional Services, Support, CS Ops)

Company: Milestone Inc.

About Milestone:

Milestone Inc. is a leading Digital Experience Software and Services company focused on AI-first discovery, personalization, and conversion across all digital touchpoints. Our platform enables brands to be visible in search engines and AI answer engines through structured data, entity intelligence, and AI-driven orchestration.

We serve complex, multi-location enterprises across hospitality, banking/financial services, and MarTech-driven organizations, operating a hybrid SaaS + Services business model at scale.

VP - CS Role Overview:

Milestone is seeking a strategic, revenue-oriented VP of Customer Experience & Success to own retention, expansion, partnerships, and customer outcomes across a global customer base.

This is a revenue-adjacent executive role, accountable for GRR, NRR, churn reduction, expansion ARR, payback period, and customer lifetime value—not just customer satisfaction.

The VP - CS will design and operate a modern, AI-powered Customer Success engine, spanning onboarding through expansion, while leading distributed teams across the US, India, Canada, and Mexico.

Problems We Are Looking to Solve:

The VP - CS will be entrusted with solving systemic, enterprise-level challenges including:

• Lifecycle execution challenges across onboarding, adoption, renewal, and expansion
• Limited predictability in churn risk, renewals, and expansion forecasting
• Scalability and repeatability in CS playbooks
• Fragmentation across SaaS + Services delivery models
• Underutilization of AI and automation in CS workflows
• Weak executive-level customer relationships in complex verticals

Key Responsibilities:

1. Strategic Customer Success & Revenue Ownership

• Own and improve GRR, NRR, churn, expansion ARR, CLV, and cohort health
• Operate and forecast a multi-million-dollar global book of business
• Design and run end-to-end scalable and repeatable lifecycle playbooks:
• Onboarding → Adoption → Value Realization → Renewal → Expansion
• Establish a rigorous operating cadence:
• QBRs, executive reviews, health scoring, churn risk models, expansion pipelines
• Directly align CS outcomes with Company OKRs and board-level metrics
• Own the creation of systematic, built-in expansion engines so that customers adopting the Milestone product stack have defined, automatic ARR growth year over year.

2. Global Leadership & Operating Rigor

• Lead and scale 60+ global team members across CS, PS, Support, and CS Ops
• Implement clear playbooks, SLAs, escalation models, and governance
• Drive tight cross-functional alignment with Sales, Product, Marketing, Engineering, and Delivery
• Lead change management for:
• New processes
• Pricing & packaging shifts
• AI-enabled workflows and tooling

3. MarTech, Hospitality & Banking Domain Leadership

• Bring deep expertise in MarTech ecosystems:
• CDPs, CRMs, personalization, attribution, ABM, campaign orchestration
• Demonstrate direct experience serving hospitality and banking / financial services clients:
• Translate platform capabilities into vertical-specific business outcomes
• Act as an executive partner to CMOs, CDOs, Heads of Digital & Loyalty

4. AI, Automation & CS Technology Leadership

• Deploy AI-driven Customer Success capabilities, including:
• Predictive health scoring
• Churn and risk signals
• Automated play triggers & next-best-action systems
• Renewal and expansion forecasting
• Drive automation across the CS stack:
• CRM, ticketing, in-app guidance, chatbots, knowledge bases
• Improve:
• Time-to-value
• CS productivity
• Margin and scalability
• Continuously evaluate and optimize AI tools across CS and MarTech ecosystems

5. Hybrid SaaS + Services Model Excellence

• Operate seamlessly across:
• Recurring SaaS (land-and-expand, usage-driven models)
• Services (projects, retainers, SOWs, campaigns)
• Define clear value, scope, and success metrics for blended offerings
• Partner with CS Ops / Rev Ops to standardize:
• Handoffs
• Capacity planning
• Margin and profitability tracking
• Replace hero-driven delivery with repeatable, scalable execution models

6. Executive, Entrepreneurial & Culture Leadership

• Bring an entrepreneurial mindset suited for ambiguity and scale
• Build a strong CS leadership bench in the Bay Area while leveraging global teams
• Demonstrate executive presence through:
• Board-level storytelling
• Strategic customer engagement
• Partner and ecosystem leadership
• Serve as a culture carrier, reinforcing:
• Ownership over activity
• Accountability over intent
• Customer obsession over internal comfort

Ideal Candidate Profile:

We are seeking a strategic, data-driven, and execution-focused CS leader who:

• Thinks in outcomes, revenue, and systems, not just relationships
• Operates comfortably with C-suite buyers in complex enterprises
• Understands SaaS economics and services margin deeply
• Can design scalable operating models and still drive execution
• Is equally credible with boards, customers, and frontline teams
• Strong learning mindset

Required Experience & Qualifications:

• 15–20+ years in SaaS, MarTech platforms, agencies, or high-growth B2B environments
• Proven VP or Sr Director experience owning retention and expansion outcomes
• Previous high growth/startup experience is must have
• Strong command of CS economics:
• GRR, NRR, churn, expansion, payback period, cohort health
• Deep exposure to hospitality and/or banking verticals
• Global leadership experience across multi-time-zone teams
• Bay Area presence preferred

Key Focus Areas (2026 Lens):

• Revenue retention and expansion predictability
• Lifecycle playbook standardization at scale
• AI-powered CS workflows and automation
• Executive-level customer partnerships
• Margin improvement across SaaS + Services
• Establishing and Growing Partnership /Agency Programs

KPI & Metrics Ownership:

• Gross Revenue Retention (GRR)
• Net Revenue Retention (NRR)
• Churn Rate (Logo & Revenue)
• Expansion ARR
• Customer Lifetime Value (CLV)
• Time-to-Value
• Renewal Forecast Accuracy
• CS Productivity & Margin
• Customer Sentiment (NPS / CSAT)
• AI Automation Adoption & Efficiency Gains

What Success Looks Like (First 12–18 Months):

• Measurable improvement in GRR, NRR, and churn reduction
• Globally adopted lifecycle playbooks
• Predictable renewal and expansion forecasting
• AI-driven CS workflows delivering efficiency gains
• Strong executive relationships across top accounts
• A scalable, high-performing global CS leadership team

Why Milestone:

• Founder-led, award-winning, AI-first platform
• Deep focus on GEO, AI visibility, and customer outcomes
• Opportunity to shape Customer Success as a true growth engine
• Certified Great Place to Work

Immediate need for a talented Product Marketing Manager. This is a 06+ months contract opportunity with long-term potential and is located in San Francisco, CA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-05604

Pay Range: $80 - $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Develop product positioning, messaging, and segmentation using customer insights and competitive research
• Lead go-to-market planning and execution for lending products
• Design and analyze research and testing to inform decisions and improve performance
• Partner closely with product, marketing, analytics, sales, business development, and other cross-functional teams
• Drive adoption and year-over-year growth through effective marketing strategies and channel activation

Key Requirements and Technology Experience:

• 5–8 years of experience in product marketing
• Experience launching and scaling B2B and/or financial products
• Strong understanding of segmentation, targeting, and positioning frameworks
• Data-driven mindset with the ability to analyze performance and ROI
• Proven ability to prioritize, influence, and execute in a fast-paced environment
• Excellent communication and storytelling skills
• Fintech or lending experience preferred
• Experience with small and mid-sized businesses is a plus

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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