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Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

The MEP Project Manager is responsible for managing, field inspections, problem solving, and coordinating all necessary Mechanical, Electrical, Plumbing and Fire Protection project resources and documentation throughout the entire project lifecycle. This includes the selection and management of MEP subcontractors, and the review, management, and administration of mechanical bid tabs/Exhibit Bs, MEP submittals, monthly MEP requisitions and change orders, and MEP contractor schedule/performance.

Responsibilities:

• Responsible for review of mechanical bid tabs as well as exhibit B in contract
• Responsible for interviewing and selecting sub-contractors for each project
• Responsible for day-to-day management of MEP sub-contractors
• Responsible for reviewing and approval of MEP monthly requisitions
• Responsible for reviewing and approval of MEP change orders
• Responsible for site walks to ensure work is progressing according to schedule, including schedule updates
• Responsible for direct communication with BIM/VDC personal and Superintendent to ensure coordination is on track with schedule
• Work with A/E team to develop successful solutions to coordination items
• Responsible for the review all MEP submittals
• Responsible for obtaining all documentation from inspections and testing (varies on size of job)
• Responsible for overseeing the MEP & FP contractor as well as the Commissioning agent
• Responsible for coordinating and working with any Owner third party MEP contractors or testing agencies
• Responsible for obtaining all mechanical close out documentation; as builts, attic stock and O&Ms
• Coordinate multi trade portions of the project; example - curtain wall with security, electrical and door hardware
• Develop and monitor equipment delivery logs, organize submittal process for long lead items first
• Attend weekly owner meetings, subcontractor meetings, coordination meeting and field meetings
• Obtain approval/sign off from any and all AHJs
• Work with retail and/or tenant fit out where applicable
• Develop work lists, and complete MEP punch list
• Coordinate owner training and turnover
• Work with all public utility companies to ensure project requirements are met. Including temporary electrical, steam, and natural gas
• Coordinate and direct as needed all parties to successfully complete life safety inspections
• Coordinate between trades and documents; electrical requirements for mechanical are correct. Light power match electrical drawings etc.

Qualifications:

• Bachelor of Science (technical/engineering degree) Mechanical, HVAC, Plumbing, Electrical and Fire protection
• Minimum 5+ years experience with Mechanical, Electrical, Plumbing and Fire Protection Systems
• Minimum of 2+ years of project management experience
• Strong computer skills are required i.e. MS Excel, Word, Outlook
• Ability to read and comprehend drawings and specifications
• Complete understanding of BIM/VDC coordination including various hit detection programs
• Knowledge of Local, City, State, and International building codes for the location of the project
• Knowledge of ASHRAE, NEC, NFPA, and LEED requirements
• Extensive knowledge of testing and balancing and commissioning practices
• Ability to make decisions quickly and accurately
• Ability to communicate at all levels
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

The Project Executive provides overall leadership and direction on the construction project. Typically, the Project Executive is responsible for negotiating the Owner contract, is the main contact for the Project Manager for issues concerning budget, billing and client satisfaction, and ensures the fiscal success of the project.

Responsibilities:

• Provide leadership in business judgment and all financial and profitability aspects of projects under your jurisdiction Participate extensively in and the work acquisition process, working to define and develop project budgets and schedules that will achieve profitability objectives taking into account project-specific challenges
• Set appropriate milestones and assign staff qualified to handle the scope and complexity of the project
• Work closely with clients, owners, architects, and subcontractors to develop relationships that exceeds the client satisfaction to Suffolk’s demanding standards
• Provide oversight in managing all necessary resources throughout the entire project from start-up through closeout and ensure that the Owner’s expectations regarding budget, schedule, and quality, as well as Suffolk’s profitability objectives are met or exceeded

It is expected that the Project Executive is the “common thread” that owns the project from Pre-Construction through Closeout and beyond. This involves:

• Oversight of projects at a high level from beginning to end including budget, costs, unexpected events, general performance, and overall progress against plan
• Ensure that the day-to-day operations of projects are transitioned effectively to Project Managers and Superintendents from Preconstruction when work commences in the field
• Mentor, train, and coach staff to perform to or exceed Suffolk standards
• Represent Suffolk to the Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors

Project Acquisition:

• Participate to understand unique owner needs, to represent Suffolk capabilities and help close potential client
• Review projects for unique challenges that will impact budget/profitability objectives utilizing Litmus Test
• Utilize industry contacts and relationships to generate appropriate project leads and follow through to acquisition as required
• Participate in and contribute to the RFP response process including editing for project specific content, and interview preparation and participation as requested
• Participate in Contract negotiation as requested

Project Start Up/Turnover/Pre-Construction:

• Assign appropriate Project Staff (Includes Project Management and Field Ops Staff)
• Review and approve the pre-mobilization activities
• Ensure Turnover meeting occurs between Preconstruction and Operation teams
• Be the pre-construction lead as requested, working closely with the pre-construction, and estimating teams to develop project specific budgets, schedules, and logistics plans

Project Operations:

• Responsible for ensuring that Projects achieve budget, schedule, quality, and profitability objectives
• Maintain a thorough understanding of the Suffolk/Owner Contract. Ensure project team understanding of same and that project achieves compliance with
• Visit sites regularly to monitor project performance, schedule, and expenditures with project staff, highlight potential challenges and provide leadership in responding creatively to bring projects in on schedule and under budget, where feasible., and to the standard of quality expected

People:

• Monitor and evaluate Project Manager and Superintendent staff assignments
• Responsible for development of entire team
• Assist in sourcing and screening of candidates as requested; mentor, coach, and train them to perform and ensure effective matching of talent to project scope

Financial Performance:

• Cash Management
• Accounts Receivable
• Accurate Financial Forecasting
• P&L including full understanding of project contingencies, liabilities, and savings potential

Schedule Performance:

• Assist the project staff in the development of the Baseline Schedule
• Monitor schedule performance
• Assist the project team in initiation of Lean Planning processes and workflow
• Ensure Project Staff understands and is trained in Suffolk Standard Operating Procedures (SOPs) and monitor compliance

Safety:

• Champion jobsite safety effort, motivating the on-site team in the implementation of Suffolk Safety Program
• Ensure the original project budget includes project appropriate funding

Meeting Management:

• Attend all scheduled meetings necessary to monitor and manage project profitability
• Chair and/or attend weekly project staff meetings

Client Relationships:

• Attend owner and project meetings, maintain continuous client contact to gauge performance perceptions and communicate relevant information to Project Team
• Become the Suffolk representative on the team

Qualifications:

• Bachelor’s degree with a minimum of 10-15 years of construction management experience for a large-scale general contractor or CM at Risk firm
• Self-perform experience a plus
• In-depth knowledge of intricate commercial construction practices required
• Experience leading multiple successful project teams including development of direct reports and maintaining relationships with external entities
• Each set of projects has specific characteristics regarding size, complexity, sector etc, which dictate the precise years of experience and industry knowledge necessary for success, above and beyond general construction knowledge and experience
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role:

The Senior MEP Project Manager is responsible for managing, field inspections, problem solving, and coordinating all necessary Mechanical, Electrical, Plumbing and Fire Protection project resources and documentation throughout the entire project lifecycle. This includes the selection and management of MEP subcontractors, and the review, management, and administration of mechanical bid tabs/Exhibit Bs, MEP submittals, monthly MEP requisitions and change orders, and MEP contractor schedule/performance.

Responsibilities:

• Responsible for review of mechanical bid tabs as well as exhibit B in contract
• Responsible for interviewing and selecting sub-contractors for each project
• Responsible for day-to-day management of MEP sub-contractors
• Responsible for reviewing and approval of MEP monthly requisitions
• Responsible for reviewing and approval of MEP change orders
• Responsible for site walks to ensure work is progressing according to schedule, including schedule updates
• Responsible for direct communication with BIM/VDC personal and Superintendent to ensure coordination is on track with schedule
• Work with A/E team to develop successful solutions to coordination items
• Responsible for the review all MEP submittals
• Responsible for obtaining all documentation from inspections and testing (varies on size of job)
• Responsible for overseeing the MEP & FP contractor as well as the Commissioning agent
• Responsible for coordinating and working with any Owner third party MEP contractors or testing agencies
• Responsible for obtaining all mechanical close out documentation; as builts, attic stock and O&Ms
• Coordinate multi trade portions of the project; example - curtain wall with security, electrical and door hardware
• Develop and monitor equipment delivery logs, organize submittal process for long lead items first
• Attend weekly owner meetings, subcontractor meetings, coordination meeting and field meetings
• Obtain approval/sign off from any and all AHJs
• Work with retail and/or tenant fit out where applicable
• Develop work lists, and complete MEP punch list
• Coordinate owner training and turnover
• Work with all public utility companies to ensure project requirements are met. Including temporary electrical, steam, and natural gas
• Coordinate and direct as needed all parties to successfully complete life safety inspections
• Coordinate between trades and documents; electrical requirements for mechanical are correct. Light power match electrical drawings etc.

Qualifications:

• Bachelor of Science (technical/engineering degree) Mechanical, HVAC, Plumbing, Electrical and Fire protection
• Minimum 10+ years experience with Mechanical, Electrical, Plumbing and Fire Protection Systems
• Minimum of 5+ years of project management experience
• Strong computer skills are required i.e. MS Excel, Word, Outlook
• Ability to read and comprehend drawings and specifications
• Complete understanding of BIM/VDC coordination including various hit detection programs
• Knowledge of Local, City, State, and International building codes for the location of the project
• Knowledge of ASHRAE, NEC, NFPA, and LEED requirements
• Extensive knowledge of testing and balancing and commissioning practices
• Ability to make decisions quickly and accurately
• Ability to communicate at all levels
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds.

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially.

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more. For more information, click here.

Additional benefits may be available for employees considered Travelers within our Mission Critical Group, including relocation support, monthly housing stipends, and monthly travel allowances.

The Role

The Mission Critical Center of Excellence manages billions of dollars in projects annually, specializing in data center and mission-critical construction for leading technology and telecommunications clients across the United States. Focused on fast-paced, MEP-intensive projects, the group is recognized for delivering complex solutions while offering significant opportunities for career advancement within the thriving mission-critical construction industry.

The Project Manager is responsible for managing and coordinating all necessary project resources and documentation throughout the entire project lifecycle. This includes the maintenance of budget and schedule, and the management and administration of all contractual requirements, agreements with trade partners, purchase orders, meeting minutes and shop drawing logs. This individual also manages risk, insurances, general work performance and quality, and overall team progress against the project plan through consistent communication and collaboration with the owner and project team members.

Responsibilities

• Lead and communicate with Suffolk Field Supervision, Subcontractors and Vendors to assist them in working to the Project Schedule
• Represent Suffolk with Owner(s), Architects, Consultants, Government Authorities, Vendors and Subcontractors
• Administer financial aspects of the Owner’s contract, subcontracts, and purchase orders
• Build effective working relationships with clients and the Suffolk project team members

Project Start-Up:

• Review the general contract and contract documents and confirm the budget setup and project milestones
• Create a schedule of values and project logs, plan for project safety and mobilization, including review and validation with team members

Purchasing process and document control:

• Maintain the buy schedule, write scopes of work, distribute and log subcontracts, write required contract riders and purchase orders, and confirm compliance with project insurance requirements
• Review subcontractor references, obtain Subcontractor bonds, and maintain project files
• Maintain and manage all purchase and delivery schedules, change order processes, shop drawings, document control logs, Owner, Architect and Subcontractor correspondence
• Work with Purchasing in setting up/executing trade buyout including defining scope of work, authoring Exhibit B’s, ensuring scope coverage, coordinating buy and project schedules

Meeting Management:

• Attend all schedule and management meetings necessary to monitor and manage the project, chairing as appropriate

Financial Management:

• Manage all requisitions and payments including lien releases and project payroll and maintains best possible cash flow throughout the project, communicating issues proactively

Project Closeout:

• Deliver all necessary manuals to the Owner, consolidates project documentation and files
• Manage subcontractor closeout, transfer of utilities, owner training, and punch list process
• Deliver all warranties, as-builts and training to the owner

Qualifications

• Bachelor’s degree in Construction Management, Engineering or applicable discipline and experience relative to project size/scope
• 5+ years of related experience
• Excellent business judgment demonstrated by consistently achieving profitability objectives and strong project close-outs with client and subcontractor relationships in good standing
• Excellent organizational skills and attention to detail evidenced by a strong command of all applicable contract and legal provisions
• Ability to consistently analyze and execute financial trade-offs which frequently involve dealing with incomplete data and ambiguity
• Ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• Possess judgment to know when to appropriately escalate issues up the chain of command
• A strong sense of urgency and initiative
• Able to quickly study and react to complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Team leader with excellent diplomatic and communication skills, able to handle and resolve conflicts effectively in a firm but fair manner
• The ability to manage and embrace change. Respond and adapt to new processes and new ways of looking at old problems
• Candidate must possess Suffolk’s Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Connect With Us!

Not ready to apply? Please submit your resume and/or contact information to Connect with us for general consideration.

Fully Remote Remote Work from Home - Cedar Rapids IA - Cedar Rapids, IA 52401

Salary Range $11.00 - $20.00 Hourly

Position Type Full Time

Job Shift AM

Travel Percentage None

Category Outbound Telemarketing

Position Overview: As a Telephone Sales Representative (TSR), you will be responsible for making outbound fundraising calls to potential donors, engaging in conversations, and soliciting pledges for client projects. FLS is a performance-driven environment with daily goals for each project. This is a work-from-home position that requires a quiet, distraction-free workspace and the use of your computer, USB headset, web camera, and wired internet connection (no Wi-Fi).

Core Values:

• Excellence: We believe in quality results delivered by investing in our people.
• Freedom: We encourage exploration, experimentation, agility, and responsiveness.
• Respect: We believe in trust, empathy, and empowering our employees.
• Teamwork: We embrace diversity, inclusion, and the power of collaboration.
• Transparency: We value open communication and clear decision-making.
• Accountability: We emphasize personal responsibility as the foundation of success.

Compensation and Benefits:

• Paid Training (weeks 1-3) at $11 per hour (or state minimum wage, whichever is higher)
• The base wage of $16 per hour after completing 3 weeks of training, with a bonus potential of earning up to $20 per hour.
• A retention bonus of $500 is available after 7 weeks, based on performance.
• Referral bonus program.
• Benefits for full-time employees include paid time off, Retirement with matching, Health with Health Savings Account, Dental, Vision, Life, and Disability insurance.

Duties and Responsibilities:

• Make outbound fundraising calls to solicit pledges for client projects.
• Follow provided and client-approved messaging on every call.
• Utilize fundraising call structure, appropriate political reasons, and transition phrases as required.
• Use responsive listening to provide appropriate situational responses.
• Meet and maintain project goals and efficiency metrics.
  • Occupancy ratio of 85%. (Occupancy = Logged Hours / Payroll Hours.)
  • 95% on-time (start of shift and back from breaks and lunch).
  • 95% shift adherence/absenteeism.
• Demonstrate exceptional customer service and react quickly to the person being called.
• Accept coaching and counseling with a positive attitude.
• Maintain a professional appearance and behavior.
• Stay focused on the current project and prepare for each call.
• Perform other duties as assigned.

Requirements:

• Must work full-time day shift Monday - Friday. Additional shifts may be required during the peak busy season.
• Must work in the continental United States.
• Must own your computer (that meets system requirements), USB headset, web camera, and wired internet connection (no Wi-Fi).
• Must have a quiet, uninterrupted, undistracted workspace to ensure professional interactions with clients. It is a vital requirement and policy to ensure we're giving our client(s) the most professional experiences when speaking with their clients/members as outlined in our contracts.
• Must pass a background check.

Physical Qualifications:

1. Communication Skills: Clear and effective verbal communication is essential for telephone fundraisers. They should be able to articulate their message clearly, actively listen to donors, and respond appropriately.
2. Voice Clarity and Tone: Telephone fundraisers should have a pleasant and engaging voice with good pronunciation and diction. A clear and confident speaking voice helps establish rapport with potential donors.
3. Stamina: Telephone fundraisers spend long hours on the phone, making numerous calls throughout their shifts. They should have the physical stamina to maintain energy and enthusiasm during extended periods of talking.
4. Sitting or Standing: Telephone fundraisers typically work on computers with headsets attached, where they are seated for most of their shifts. However, some employees may invest in standing workstations where they would be allowed limited movement during calls.
5. Manual Dexterity: Basic computer skills are often required for data entry and managing donor information. Telephone fundraisers should be comfortable using a computer, typing quickly, and navigating various software or database systems.
6. Hearing and Listening Abilities: Good hearing and active listening skills are critical for telephone fundraisers to understand donor responses, detect nuances in conversations, and respond appropriately.
7. Vision Abilities: The primary duty of this position is to read and comprehend scripts displayed on a computer monitor without difficulty. Strong reading comprehension and the ability to quickly process and understand written material displayed on a computer monitor.
8. Multitasking: Telephone fundraisers often have to manage multiple tasks simultaneously, such as entering data while conversing with donors. They should be comfortable with multitasking and maintaining focus on both the conversation and data management.
9. Emotional Resilience: Fundraising can sometimes be challenging, as fundraisers may encounter rejection or negative responses. Emotional resilience is important to maintain a positive attitude and handle potential setbacks.

Non-Essential Functions: From time to time, the telephone fundraiser may be required to perform additional duties as assigned by the Center Manager.

Education and Experience: A high school diploma and/or some college education is a plus. Minimum of 1 year of outbound sales, outbound fundraising, or outbound collections experience.

Monitoring and Taping: Please note that all calls made by the telephone fundraisers will be monitored and recorded for quality and training purposes.

Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting session in the Tulsa, OK area on Thursday, April 9, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 15901 E Skelly Drive, Floor 1 Tulsa, OK 74116 Date: Thursday, April 9, 2026 Time: 10:00am
- 3:00pm Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment.

Walk-ins are welcome! Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly.

If selected, you must be able to report to this location.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our Premier Service Consultants earn $17.76
- $21.02 hourly commissions if all sales goals are met.

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales and service, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling.

Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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Don't miss this opportunity to jumpstart your career! Come interview with us in-person at our upcoming open recruiting sessions in the Miami, FL area on Thursday, March 12th, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with LifeAtATT! Join us at our AT&T Call Center: 600 NW 79TH AVE MIAMI FL 33126 Date: Thursday, March 12th, 2026.

Time: 10:00 AM
- 3:00 PM Save time and apply and complete testing ahead of time.

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish.

This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location.

If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology.

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.

Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency: Our premier service consultant position earns $20.17 hourly commissions if all sales goals are met .

With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment.

Identify upselling opportunities and close deals to reach your sales and commissions targets.

Accurately resolve issues related to service, billing, payments, and collections.

Explain bills and product features clearly.

Troubleshoot basic problems and seek higher support if needed.

Build customer confidence and loyalty by resolving issues.

Support various customer inquiries, including technical issues.

Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

Paid training to set you up for success.

Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays
- Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year.

There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.

Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection).

AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).

You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T.

You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions.

If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling.

Apply today! LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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• Earn more. With a guaranteed base pay plus monthly bonus.
• Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
• Work-life balance. We work a typical Monday-Friday 8a-5p EST work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO. (And take advantage of our hybrid work model, by working from home 2 days per week.)
• Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance. (Our office is also a nicotine-free facility)

• Serve as the primary point of contact for assigned customer accounts
• Drive account growth by reactivating inactive customers and recruiting new business
• Provide exceptional customer experience through consistent communication and support
• Deliver accurate pricing, product, and service information to customers
• Place and monitor customer orders to ensure timely and accurate shipment
• Maintain detailed customer interactions and activity in the CRM system
• Monitor open invoices and follow up on outstanding payments
• Resolve customer issues related to quotes, orders, and invoices promptly
• Introduce and promote new products and services to existing accounts
• Execute assigned sales campaigns and activities from the Galley Management System
• Collaborate with Field Sales teams and leadership to support broader territory objectives
• Report customer and market insights to Field Sales and Management
• Maintain up-to-date product knowledge and complete required training and certifications
• Organize and manage customer information and sales documentation efficiently

• College degree preferred; equivalent professional experience accepted
• 1-3 years of inside or phone-based customer selling experience
• Strong outbound and inbound phone sales skills
• Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems
• Competency in Microsoft Office applications
• Strong problem-solving and decision-making abilities
• Excellent verbal and written business communication skills
• Ability to quickly learn product offerings and effectively communicate value to customers

• Handle inbound sales inquiries and proactively reach out to warm leads
• Conduct virtual consultations with prospects via phone, video, and email
• Educate potential customers on ForgeFit's product offerings and value
• Build and manage a pipeline of opportunities using CRM tools
• Follow up consistently to nurture relationships and close sales
• Collaborate with fulfillment and support teams to ensure a seamless client experience
• Meet or exceed monthly sales goals and performance targets

• 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus)
• Strong communication and relationship-building skills
• Comfortable with outbound outreach and closing sales virtually
• Self-motivated, goal-oriented, and highly organized
• Passion for fitness or knowledge of gym equipment is a bonus

• Competitive base pay + commission (uncapped earning potential)
• Comprehensive benefits including medical, dental, vision, 401k, and paid time off
• 100% remote work with a collaborative and supportive team
• Comprehensive onboarding and ongoing product training
• Opportunities for professional development and advancement
• A chance to represent a brand that delivers real value to its customers