Sales Jobs in Wayne Illinois
49 positions found — Page 3
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks: amplifying call frequency with high-priority targets, triaging and qualifying targeted HCPs, supporting large geographic territories, and engaging aligned sales team micro-focus practitioners. The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, a 401-k plan with employer match, and a comprehensive benefits package including medical, dental, and vision insurance, along with many additional valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their aligned field partners. These results are achieved by:
- Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
- Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
- Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
- Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
- Develop business relationships with field team to maximize coverage of shared targets.
- Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
- Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
- Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
- Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
- Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
- Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
- Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
- All other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university OR equivalent experience
- 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
- Experience selling in the Cardiovascular space preferred
- Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
- Excellent communication & rapport building skills.
- Ability to articulate complex clinical data.
- Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
- Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Remote working/work at home options are available for this role.
About the Company
Our client is a global manufacturer of CNC machines and precision equipment, with more than a century of industry experience. The company operates internationally with manufacturing and sales locations across North America, Europe, and Asia.
Following a recent private equity acquisition, the business is entering a new phase of strategic growth while continuing to focus on engineering excellence, manufacturing quality, and operational performance.
The Role
Our client is seeking a Quality Program Manager to lead and coordinate all aspects of quality assurance and continuous improvement within CNC machine manufacturing operations.
This role is critical to ensuring products meet strict quality standards, customer specifications, and regulatory requirements, while fostering a culture of quality across engineering, production, and supply chain teams.
The successful candidate will bring experience in precision manufacturing environments, strong leadership capability, and expertise in quality systems, ISO compliance, and root cause analysis.
Key Responsibilities
- Develop, implement, and manage quality programs, procedures, and controls to ensure compliance with internal and external standards including ISO 9001
- Lead cross-functional quality improvement initiatives to reduce defects, improve yield, and enhance customer satisfaction
- Manage the Quality Management System (QMS) and oversee internal and external audits, including corrective and preventive actions (CAPAs)
- Analyze manufacturing and inspection data to identify trends and drive corrective actions
- Collaborate with Engineering, Production, and Supply Chain teams to ensure quality is integrated throughout the product lifecycle
- Develop and maintain inspection protocols and testing procedures for CNC machines and components
- Act as the primary liaison for customer and supplier quality issues, audits, and complaint resolution
- Train and mentor quality inspectors, technicians, and production staff on quality control and continuous improvement practices
- Drive initiatives such as Lean, Six Sigma, 5S, and root cause analysis (RCA) to improve operational performance
Required Qualifications
- Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Manufacturing Technology, or a related field
- Minimum 5 years of experience in quality management within CNC machining, precision manufacturing, or a similar environment
- Strong knowledge of ISO 9001, GD&T, SPC, FMEA, PPAP, and related quality tools and methodologies
- Demonstrated leadership and project management experience with cross-functional teams
- Excellent analytical and problem-solving skills with expertise in root cause analysis
Preferred Qualifications
- Experience with ERP and QMS systems (SAP or similar platforms preferred)
- Professional certifications such as CQE, CQM/OE, or Six Sigma Green/Black Belt
What’s on Offer
- Competitive salary
- Comprehensive benefits package including health insurance, life insurance, and long-term disability
- 401(k) retirement plan
- Paid vacation and holidays
- Opportunity to play a key role in quality leadership within a global manufacturing organization
We are looking for a Sales Representative to help our team grow!
Atlantic Packaging Products Ltd. is a company with a rich history, culture, and an indomitable spirit to do good. For the past 75+ years, Atlantic Packaging has worked towards preserving the environment and ensuring not a single tree is cut to manufacture boxes. We are proud to state that we save close to 14 million trees every year and continue to work towards achieving a greener planet!
Atlantic Packaging Products Ltd. is privately owned and is headquartered in Scarborough, ON.
Atlantic Packaging Products Ltd. has 6 US entities: York Container Pennsylvania, York Container Elgin, Skybox Packaging, Stand Fast Group, Blackhawk Corrugated, and Champion Container Corp; with locations in Illinois, Ohio, and Pennsylvania.
The Sales Representative will be responsible for securing new and ongoing business with our current and new customers. This includes establishing, developing and maintaining relationships through consistent customer interactions. The Sale Representative will visit customer locations, conduct presentations, promote and sell our products and services.
Job Responsibilities
· Achieve sales goals and execute sales plans by securing business with new and existing customers within assigned sales territory.
· Secure and maintain distribution of products and services by providing pricing, negotiating, and maintaining effective sales agreements.
· Create, monitor, and revise lead generation plans to ensure a pipeline of sales opportunities.
· Establish, develop and maintain business relationships with current and potential customers.
· Collaborate with cross-functional teams to identify value add opportunities to improve business.
· Manage customer engagement through the sales lifecycle to ensure contractual obligations are met and to facilitate customer satisfaction.
· Seek and qualify prospective customers in accordance with sales strategy.
· Understand market dynamics and business drivers that define long-term commercial strategies and develop strategies to reach company objectives.
· Develop working relationships with internal teams to create opportunities for additional business streams across the enterprise capabilities.
· Perform other duties as required.
Job Requirements
· Bachelor’s degree and/or equivalent experience required.
· A valid driver’s license with a good driving record is required.
· A minimum of 2 years of outside sales experience, in the corrugated industry.
· Must have strong relationship building and negotiation skills.
· Must have strong organizational and time management skills.
· Excellent verbal and written communication.
· Must be proficient in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
· Ability to work well under pressure, be self-motivated, and committed to your individual and team’s success.
· Ability to use independent judgment in negotiating sales agreements and be able to exercise expertise with difficult or sensitive accounts.
· Employees are required to act with honesty and integrity and be respectful when interacting with customers, vendors and co-workers.
· Frequent travel to customer locations; mileage reimbursement provided.
Safety Requirements
· Employees are expected to follow all safety guidelines when visiting customers or any of our facilities, that includes adhering to our GMP (Good Manufacturing Practices) and Food Safety guidelines.
Compensation:
The proposed salary range for this position is $100,000k-$150,000k plus commission.
Benefits
· 401k + matching
· Dental insurance
· Vision insurance
· Health insurance
· Life insurance
· Vacation, PTO, and Holiday pay
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
We strive to create and maintain an inclusive and diverse workforce where everyone feels valued, respected, and included. We consider applicants for all positions without regard to age, race, color, religion, creed, sex, national origin, disability, sexual orientation, citizenship, veteran status, gender identity or any other legally protected status.
Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of a job.
About the Company
MultiTech, founded in 1993 and headquartered in Carol Stream, IL, is a top provider of highly engineered metal components and assemblies. MultiTech serves the Automotive, Industrial, Hydraulics and Power Transmission & Distribution market industries, with sales of $180 million. MultiTech operates seven manufacturing facilities and six distribution sites in the US, Mexico, and Asia. Our mission is to build a leading global metal manufacturing and assembly organization combining technology with superior quality manufacturing capabilities executed by our best asset - our employees. The ideal candidate will build on their experience and skills while growing with the company through career advancement opportunities.
About the Role
The Production Control Coordinator is responsible for planning, scheduling, and coordinating production activities to ensure efficient workflow, on-time delivery, and accurate ERP system data. Works closely with Operations, Purchasing, and Shipping to support daily manufacturing needs.
Responsibilities
- ERP Management (Epicor):
- Maintain and update production schedules within Epicor.
- Create and release work orders/jobs and ensure all required data is accurate.
- Monitor job statuses and perform job closings in a timely manner.
- Maintain accurate BOM/routing changes when identified thru Engineering.
Production Scheduling:
- Schedule primary machines and key resources to optimize throughput and minimize downtime.
- Adjust schedules based on priority changes, machine availability, material constraints, and customer needs.
- Communicate daily schedule priorities with Production Supervisors.
Material Coordination:
- Release raw material to jobs and ensure correct inventory transactions.
- Prevent shortages and ensure timely material availability.
Workflow & Coordination:
- Track WIP levels and move jobs through departments as required.
- Support continuous improvement to reduce bottlenecks and improve lead times.
- Maintain strong communication with Manufacturing, Quality, and Shipping teams.
- Reporting & Accuracy:
- Analyze and resolve Epicor transaction errors, quantity discrepancies, and job variances.
- Generate daily/weekly production reports for management review.
Qualifications
- Experience with ERP systems; Epicor experience preferred.
- Strong understanding of manufacturing workflows and machine scheduling.
- Ability to interpret work orders, BOMs, and blueprints (a plus).
- Excellent organizational and communication skills.
- Detail-oriented with strong problem-solving abilities.
Job Metrics / Success Indicators:
- On-time delivery performance
- Schedule adherence and machine utilization
- Accuracy of inventory and job costing
- Reduction in late jobs and production bottlenecks
Equal Opportunity Statement
MultiTech Industries is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job description - Carol Stream, IL
For our Jason Industrial and AMMEGA Customer Service team, we are currently looking for a
CUSTOMER SUPPORT SPECIALIST. As a customer support specialist, you will be responsible for facilitating customer requests for information, quotations, and orders by interacting with customers, supervisors, the sales team, and vendors. A day in the life of a customer support specialist can look like:
- Communicating with customers to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
- Processing customer orders accurately and timely.
- Researching customer order history and reviewing inventory for availability.
- Maintaining and updating customer files.
- Following up on orders in progress and communicating order statuses with outside sales staff.
- Interacting extensively with vendors and customers.
- Performing product research through contact with our vendors.
- Obtaining pricing on purchases, generating and following up on quotes.
- Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
- Verifying accuracy of order when receiving vendor products.
- Allocating cost of inventory to orders.
- Transferring stock to other branches upon request.
- Contacting customers to collect invoices that are past due.
We are looking for you to have:
- Associate’s or Bachelor’s degree strongly preferred and/or at least four (4) years of previous experience.
- Experience with Word, Excel, and Outlook.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Leadership acumen.
- Positive team spirit.
- Entrepreneurial and customer focus.
- Learning agility.
- Ability to deliver what is promised.
- Drive for change and innovation.
- Ability to build relationships through collaboration.
What we offer you:
The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.
Other benefits include:
- Paid training.
- Medical, Dental, and Vision insurance.
- Life insurance.
- Employer-paid Short- and Long-Term Disability insurance.
- 401k with company match.
- Tuition reimbursement.
Paid time off.
AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.
Forecast Planning Analyst
The Forecast Planning Analyst develops and maintains accurate demand forecasts to support supply chain planning and S&OP activities. This role partners cross-functionally with Sales, Marketing, Production, Purchasing, Logistics, and Warehouse teams to align supply with demand, optimize inventory levels, reduce stockouts and excess inventory, and drive operational efficiency and cost savings.
Key Responsibilities
- Develop and manage demand forecasts using appropriate statistical models
- Lead forecast review meetings and drive cross-functional alignment
- Improve forecasting, planning, and inventory management processes
- Analyze trends, identify issues, and recommend forecast adjustments
- Deliver data analysis, reporting, and financial insights
- Support special projects and continuous improvement initiatives
Qualifications
- Bachelor’s degree in Business, Finance, Information Systems, or related field
- 3+ years of experience in supply chain, forecasting, or analytics
- Experience with ERP/MRP systems and forecasting tools
- Strong Excel and analytical skills
- Excellent communication, problem-solving, and organizational skills
- Ability to thrive in a fast-paced environment
Salary Range: $70,000-$80,000
Benefits:
- Bonus Offered
- Health, dental, and vision, life, short/long term disability insurance
- 401(k) offering
- Paid time off and holidays (80 hours PTO)
- Paid sick leave where applicable by state law.
LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match.
Equal Opportunity Employer/Veterans/Disabled
- To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit
Franchise and Corporate Associate Attorney
This role is well suited for an attorney looking to and build a long-term career in franchise and corporate law in a sophisticated, collaborative practice The position offers meaningful autonomy, including responsibility for an existing client base, while also providing the opportunity to work closely with experienced franchise and corporate teams. The position is strictly transactional and regulatory in nature.
Franchise law experience is a plus but not required as long as the candidate is open to participating in a structured franchise law training program and has a genuine interest in developing a franchise law practice. Our corporate practice covers a broad range of general business matters such as entity formation and structuring, business acquisitions and sales, corporate governance, and complex commercial agreements.
Our Franchise Law Practice Group represents franchisors nationwide and Illinois franchisees. Franchisor work includes drafting franchise disclosure documents, handling state franchise registrations, preparing franchise agreements and related documents, advising clients on compliance matters, and supporting franchise relationships through renewals, transfers, defaults, terminations, and regulatory inquiries. Franchisee representation involves reviewing and negotiating disclosure documents and franchise agreements for prospective franchisees, commercial lease review and negotiation, advising existing franchisees on franchise relationship matters, and representing franchisees in acquisitions and sales.
The ideal candidate is highly motivated, detail-oriented, and comfortable handling client matters independently in collaboration with the team. Candidates must be admitted to practice in Illinois and have 2+ years prior experience in transactional business or corporate law with direct client interaction. Strong communication and drafting skills, excellent organization skills, and a consistent focus on quality and client service are essential.
This position offers a compelling opportunity to develop a specialized, in-demand skill set within a forward-thinking law firm, supported by a comprehensive benefits package and billable expectations designed to support a healthy work-life balance.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status
Please send current resume along with references and salary requirements to
The Commercial Pricing Manager supports the Director of Pricing Strategy & Bids by delivering advanced pricing analytics, developing data‐driven recommendations, and supporting pricing strategies across JBSS. This role plays a critical part in retailer bid development and revenue management, while also supporting the implementation and integration of JBSS's new costing system to ensure accurate and timely pricing decisions.
This position is on-site 4 days a week in Elgin, IL.
Functions of the Position:
- Conducts in‐depth analysis of market trends, competitive pricing, commodity movements, elasticity, and consumer behavior to develop recommendations that maximize profitability while remaining competitive.
- Owns pricing strategy development and analytics for key owned‐brand accounts, the commercial ingredient business, and branded business across channels.
- Partners with Sales, Marketing, and Finance to develop pricing frameworks and recommendations for owned‐brand bids.
- Ensures all bid inputs are accurate, timely, and aligned with strategic pricing initiatives and priorities.
- Supports the implementation of JBSS's new costing system by validating cost inputs, reconciling variances, and ensuring alignment between costing outputs and pricing models.
- Collaborates with Marketing, Finance, Procurement, and the Director of Pricing Strategy to integrate new costing data into pricing tools, retailer bid frameworks, and pricing analyses. Identifies gaps, tests system outputs, and helps develop new processes, documentation, and reporting to ensure long‐term accuracy and usability.
- Works closely with Sales, Marketing, Finance, and Operations to gather inputs, validate assumptions, and communicate pricing insights.
- Prepares presentations and materials that translate complex analytics into clear, actionable opportunities to enhance gross margins and profitability through pricing optimization and cost management.
Education, Experience, and Knowledge:
- Bachelor's degree in Business, Finance, Economics, Mathematics, or a related field required.5–7 years of experience in pricing, revenue management, financial analysis, or similar analytical roles; CPG experience strongly preferred.
- Experience within a commodity‐driven or private‐label business is a plus.Strong understanding of P&L drivers, category dynamics, and the selling process.
- High level of business and financial acumen.
Skills and Competencies:
- Demonstrated ability to manage multiple priorities in a fast‐paced, ambiguous environment.
- Proficiency in data analysis tools and techniques, with the ability to translate analytics into clear insights and actions.
- Strong communication skills with the ability to influence and collaborate with cross‐functional teams.
- Exceptional attention to detail and commitment to accuracy.
- Curiosity and initiative to continuously improve pricing processes, tools, and methodologies.
Additionally, we provide a comprehensive benefits package that reflects our commitment to support the wellness of our colleagues and their families. This includes health benefits, professional growth support, generous paid time off benefits to support work/life balance, retirement benefits and other programs to support financial wellness. A full listing of our extensive benefits package can be found on our Company website, located here: is an Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
PetSmart does Anything for Pets – JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
Benefits that benefit you
- Paid bi-weekly
- Health & Wellness Benefits
- 401k Plan with company match
- Flexible schedule (days, nights, weekends)
- Paid time off
- Tuition assistance
- Associate discounts
- Career pathing
- Development opportunities
Job Summary
PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.
Essential responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
- Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
- Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
- Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
- Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
- Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
- Cascades information to associates and adjusts team priorities to meet goals and commitments.
- Ensures continued alignment and responds effectively to a changing environment.
- Address and administer associate complaints and grievances.
- Recognizes and celebrates associates driving overall associate engagement.
- Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
- Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
- Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
- Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
- Evaluates operations and seeks opportunities to continuously improve processes and services.
- Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
- Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
- Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
- Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
- Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
- Communicates business and financial objectives to other leaders within the store.
- Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
- Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
- Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
- Deliver corporate strategy and profitability goals by executing the direction set leadership.
- Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
- Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
- Manages expenses such as labor and supplies and any other relevant store metrics.
- Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
- Creates and posts schedules for the entire store.
- Accountable for processing payroll weekly and managing labor within a budget.
- Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
- Accountable to run store related errands to support store needs.
Qualifications
- 4-6 years of retail leadership or experience in a customer-focused environment.
- Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Proficiency in computer applications.
- Strong written and verbal communication skills.
- Ability to react under pressure and maintain composure.
- Strong organizational skills and attention to detail.
People leadership:
- Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.
Physical demands and work environment
- Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
- While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
EVERSANA has partnered with Shionogi Inc. to build a virtual team to support an anticipated launch in Primary Care. The Shionogi Virtual Sales Representative will be responsible for the commercialization of Shionogi therapies via teleconference and/or telephone to selected health care offices and providers. They will provide impactful key clinical information and educational materials as part of their remote engagements. VSRs will need to be flexible regarding job responsibilities as they will include a variety of tasks: white space coverage, vacant territory coverage, as well as partnering with Shionogi employees to ensure stakeholder needs are addressed appropriately. The VSRs will create positive virtual interactions and foster appropriate growth for Client’s product(s). Additionally, they will possess excellent customer service skills and have polished marketing and commercial acumen to meaningfully engage office stakeholders and develop trusting healthcare provider relationships within those offices. Those skill sets will also be needed to explain the details of assigned products as well as addressing questions and concerns in order to ensure appropriate therapeutic use. Furthermore, VSRs will possess the ability to learn and communicate on complex medical topics, industry compliance guidelines, Shionogi programs, pharmacy and insurance landscapes.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Completing assigned disease state and product training, upon approval, within required timeframes to set the standards, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages
- Pre-approval territory preparation, including data gathering, and subsequent transfer to field representation
- Post-approval individual virtual territory sales ownership of goals via Sales and MBOs
- Deliver review committee approved education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
- Partner with existing Shionogi employees to build and execute approved business plans.
- Enhance HCP awareness of Shionogi’s product(s) and clinical data, equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
- Increase awareness of the assigned therapeutic area and build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
- Expected to achieve call activity and adherence goals, as well as brand performance objectives set forth by the Client compliantly and effectively
- Ensure that any sample and literature requests are generated accurately and perform appropriate follow up and investigation on shipments as needed
- Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests, if any
- Provide feedback and recommendations to team leadership on areas and opportunities for improvement
- Comply with all company, PDMA, compliance and regulatory policies and guidelines
- Work independently from "remote" home office
- Cultivate assigned virtual territory & be accountable for measurable results
- All other duties as assigned
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university
- 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
- Launch experience is a plus
- Strong sales aptitude on a highly competitive market, documented sales results, and a rich understanding of the total office call
- Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the ability to learn new software as needed
- Excellent communication & rapport building skills
- Ability to learn complex medical topics that will include patient assistance programs, pharmacy and insurance/market access landscapes, and adhere to established compliance guidelines
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
- Stable internet connection adequate to support voice over VoIP calls and virtual call platforms
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Remote working/work at home options are available for this role.