Sales Jobs in Wayne, IL
56 positions found — Page 4
The Commercial Pricing Manager supports the Director of Pricing Strategy & Bids by delivering advanced pricing analytics, developing data‐driven recommendations, and supporting pricing strategies across JBSS. This role plays a critical part in retailer bid development and revenue management, while also supporting the implementation and integration of JBSS's new costing system to ensure accurate and timely pricing decisions.
This position is on-site 4 days a week in Elgin, IL.
Functions of the Position:
- Conducts in‐depth analysis of market trends, competitive pricing, commodity movements, elasticity, and consumer behavior to develop recommendations that maximize profitability while remaining competitive.
- Owns pricing strategy development and analytics for key owned‐brand accounts, the commercial ingredient business, and branded business across channels.
- Partners with Sales, Marketing, and Finance to develop pricing frameworks and recommendations for owned‐brand bids.
- Ensures all bid inputs are accurate, timely, and aligned with strategic pricing initiatives and priorities.
- Supports the implementation of JBSS's new costing system by validating cost inputs, reconciling variances, and ensuring alignment between costing outputs and pricing models.
- Collaborates with Marketing, Finance, Procurement, and the Director of Pricing Strategy to integrate new costing data into pricing tools, retailer bid frameworks, and pricing analyses. Identifies gaps, tests system outputs, and helps develop new processes, documentation, and reporting to ensure long‐term accuracy and usability.
- Works closely with Sales, Marketing, Finance, and Operations to gather inputs, validate assumptions, and communicate pricing insights.
- Prepares presentations and materials that translate complex analytics into clear, actionable opportunities to enhance gross margins and profitability through pricing optimization and cost management.
Education, Experience, and Knowledge:
- Bachelor's degree in Business, Finance, Economics, Mathematics, or a related field required.5–7 years of experience in pricing, revenue management, financial analysis, or similar analytical roles; CPG experience strongly preferred.
- Experience within a commodity‐driven or private‐label business is a plus.Strong understanding of P&L drivers, category dynamics, and the selling process.
- High level of business and financial acumen.
Skills and Competencies:
- Demonstrated ability to manage multiple priorities in a fast‐paced, ambiguous environment.
- Proficiency in data analysis tools and techniques, with the ability to translate analytics into clear insights and actions.
- Strong communication skills with the ability to influence and collaborate with cross‐functional teams.
- Exceptional attention to detail and commitment to accuracy.
- Curiosity and initiative to continuously improve pricing processes, tools, and methodologies.
Additionally, we provide a comprehensive benefits package that reflects our commitment to support the wellness of our colleagues and their families. This includes health benefits, professional growth support, generous paid time off benefits to support work/life balance, retirement benefits and other programs to support financial wellness. A full listing of our extensive benefits package can be found on our Company website, located here: is an Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
PetSmart does Anything for Pets – JOIN OUR TEAM!
Retail Store Manager
About Life at PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
Benefits that benefit you
- Paid bi-weekly
- Health & Wellness Benefits
- 401k Plan with company match
- Flexible schedule (days, nights, weekends)
- Paid time off
- Tuition assistance
- Associate discounts
- Career pathing
- Development opportunities
Job Summary
PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.
Essential responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
- Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
- Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
- Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
- Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
- Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
- Cascades information to associates and adjusts team priorities to meet goals and commitments.
- Ensures continued alignment and responds effectively to a changing environment.
- Address and administer associate complaints and grievances.
- Recognizes and celebrates associates driving overall associate engagement.
- Accountable to ensuring all associate reviews are delivered on time.
Overall Store Experience:
- Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
- Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
- Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
- Evaluates operations and seeks opportunities to continuously improve processes and services.
- Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
- Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
- Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
- Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
- Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
- Communicates business and financial objectives to other leaders within the store.
- Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
- Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
- Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Business Management:
- Deliver corporate strategy and profitability goals by executing the direction set leadership.
- Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
- Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
- Manages expenses such as labor and supplies and any other relevant store metrics.
- Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
- Creates and posts schedules for the entire store.
- Accountable for processing payroll weekly and managing labor within a budget.
- Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
- Accountable to run store related errands to support store needs.
Qualifications
- 4-6 years of retail leadership or experience in a customer-focused environment.
- Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
- Proficiency in computer applications.
- Strong written and verbal communication skills.
- Ability to react under pressure and maintain composure.
- Strong organizational skills and attention to detail.
People leadership:
- Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.
Physical demands and work environment
- Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
- While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
EVERSANA has partnered with Shionogi Inc. to build a virtual team to support an anticipated launch in Primary Care. The Shionogi Virtual Sales Representative will be responsible for the commercialization of Shionogi therapies via teleconference and/or telephone to selected health care offices and providers. They will provide impactful key clinical information and educational materials as part of their remote engagements. VSRs will need to be flexible regarding job responsibilities as they will include a variety of tasks: white space coverage, vacant territory coverage, as well as partnering with Shionogi employees to ensure stakeholder needs are addressed appropriately. The VSRs will create positive virtual interactions and foster appropriate growth for Client’s product(s). Additionally, they will possess excellent customer service skills and have polished marketing and commercial acumen to meaningfully engage office stakeholders and develop trusting healthcare provider relationships within those offices. Those skill sets will also be needed to explain the details of assigned products as well as addressing questions and concerns in order to ensure appropriate therapeutic use. Furthermore, VSRs will possess the ability to learn and communicate on complex medical topics, industry compliance guidelines, Shionogi programs, pharmacy and insurance landscapes.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, 401-k plan with an employer match, and an incredible list of comprehensive employer benefits that includes medical, dental, and vision insurance along with a whole host of other valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
- Completing assigned disease state and product training, upon approval, within required timeframes to set the standards, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages
- Pre-approval territory preparation, including data gathering, and subsequent transfer to field representation
- Post-approval individual virtual territory sales ownership of goals via Sales and MBOs
- Deliver review committee approved education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
- Partner with existing Shionogi employees to build and execute approved business plans.
- Enhance HCP awareness of Shionogi’s product(s) and clinical data, equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
- Increase awareness of the assigned therapeutic area and build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
- Expected to achieve call activity and adherence goals, as well as brand performance objectives set forth by the Client compliantly and effectively
- Ensure that any sample and literature requests are generated accurately and perform appropriate follow up and investigation on shipments as needed
- Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests, if any
- Provide feedback and recommendations to team leadership on areas and opportunities for improvement
- Comply with all company, PDMA, compliance and regulatory policies and guidelines
- Work independently from "remote" home office
- Cultivate assigned virtual territory & be accountable for measurable results
- All other duties as assigned
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university
- 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
- Launch experience is a plus
- Strong sales aptitude on a highly competitive market, documented sales results, and a rich understanding of the total office call
- Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the ability to learn new software as needed
- Excellent communication & rapport building skills
- Ability to learn complex medical topics that will include patient assistance programs, pharmacy and insurance/market access landscapes, and adhere to established compliance guidelines
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
- Stable internet connection adequate to support voice over VoIP calls and virtual call platforms
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Remote working/work at home options are available for this role.
DATE: 2025
LOCATION: On-Site, 2661 Galvin Ct., Elgin, IL USA
DEPARTMENT: Sales
SALARY: $85,000 - 95,000 (includes quarterly bonus potential)
WHY NEWHAVEN DISPLAY
At Newhaven Display, we’re more than a global display manufacturer—we’re a hub of innovation, creativity, and collaboration. Our products power many of the electronics you use every day, from home appliances and medical devices to industrial equipment and automotive tech. We specialize in LCD, OLED, and TFT displays, serving clients across a wide range of industries.
Our mission? Deliver high-quality display solutions and design services that help our customers grow—while continuously pushing the limits of what’s possible.
ABOUT THE ROLE
Are you a results-driven sales professional motivated by a genuine passion for building relationships and exceeding targets? Do you thrive on the challenge of solving problems and consistently going the extra mile for customers?
Newhaven Display is seeking a highly motivated and energetic Sales Representative (Inside) to drive significant sales growth. In this role, you'll blend proactive new business development with strategic account management, ensuring our customers receive world-class service and the right display solutions. If you pride yourself on finding solutions, taking ownership, and winning, we want to hear from you!
WHAT YOU'LL DO (Key Responsibilities):
As a key member of our sales team, you will:
Drive New Business:
- Identify and engage new prospects through outbound efforts (calls, emails, research) to generate and close new business opportunities.
- Convert qualified inbound leads into successful sales.
- Develop and execute a results-oriented individual sales plan, collaborating with the Sales Manager to meet or exceed assigned territory objectives.
Excel in Account Management:
- Serve as the primary point of contact for assigned clients, building strong relationships and ensuring exceptional customer satisfaction.
- Engage with incoming client calls, providing professional answers, generating accurate quotes, and identifying opportunities to upsell and offer complementary or alternative products.
- Drive timely and accurate responses to RFQs (Requests for Quote) and other customer inquiries by effectively coordinating efforts across internal departments (e.g., Engineering, Quality).
- Maintain and expand existing market share within assigned accounts by broadening product offerings and increasing sales volume.
- Collaborate closely with Engineers to provide technical assistance to customers utilizing industry and product knowledge.
Optimize Performance & Strategy:
- Understand customer needs and objectives, developing tailored sales strategies to help them achieve their goals.
- Manage a robust pipeline of prospects and opportunities, maintaining accurate forecasts and consistently exceeding individual sales targets.
- Provide the Sales Manager with regular, insightful updates on ongoing opportunities, competitive analysis, market trends, and territory growth opportunities.
- Maintain an excellent command of Newhaven Display's product lines, pricing, and their diverse applications.
- Collaborate with internal teams to maintain accurate customer purchase, pricing, and terms files.
- Prepare comprehensive status reports detailing sales activity, orders, follow-up actions, and progress towards goals.
WHAT YOU BRING:
We are seeking an ambitious and dedicated sales professional with:
- Associate's degree or higher in a relevant field (Business, Marketing, Engineering, etc.).
- Minimum 3 years of proven success in inside sales and/or account management, consistently exceeding sales targets and driving revenue growth.
- Demonstrable track record of year-over-year sales growth in a competitive B2B environment (experience in electronics or technical sales is a strong plus!).
- Hands-on experience in the full sales cycle, from prospecting and lead qualification to closing and delivering an excellent customer experience.
- Exceptional communication skills (verbal, written, presentation) and a natural ability to build rapport and strong, lasting relationships.
- Proficiency in negotiation and persuasion, with a talent for closing deals.
- Fearless attitude with a hunger for success and an unyielding drive to win.
- Highly organized, detail-oriented, and adept at managing multiple priorities and a robust sales pipeline.
- Proficient in Microsoft Office Suite (especially Excel, Word, and Outlook) and comfortable utilizing CRM or ERP software for tracking and reporting.
- A never-ending appetite for growth and self-improvement, constantly seeking opportunities to sharpen your skills and expand your knowledge.
- MUST be willing to work in office daily.
- Flexibility: Willingness to travel on occasion (
Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!
$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.
$2,500 First Week Training Pay for the first five training days.
$500 per virtual appointment bonus with food with no bonus limit.
Up to $1500 per week for meeting minimum call and one qualified onsite appointment.
200% of the profit margin for the first 90 days of orders shipped.
40% to 59% of the profit margin after 90 days
Up to $10k new client account credits
Up to $5k new account donation credits
Up to $400 of gift cards for business building activities
GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.
We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!
GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!
Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.
Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.
Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.
We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.
We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.
Please email your resume to and schedule a strictly confidential interview.
Visit us at:
SUMMARY
This role supports pre-sales and customer-facing technical activities for advanced CNC machining solutions. The Application Engineer partners closely with sales and customers to evaluate manufacturing needs, recommend equipment and processes, and deliver high-quality technical demonstrations, training, and turnkey solutions. This position is ideal for a hands-on manufacturing professional who enjoys problem-solving, customer interaction, and working with cutting-edge machining technology.
RESPONSIBILITIES
• Support pre-sales efforts through customer visits, opportunity assessments, machine evaluations, and technical recommendations
• Develop turnkey manufacturing solutions, including CNC programming, tooling selection, and fixture implementation while meeting quality, cycle time, and schedule requirements
• Provide technical guidance to customers and partners related to CNC programming, machining processes, and equipment optimization
• Design, execute, and present machining demonstrations highlighting new technologies and capabilities
• Deliver technical training sessions for internal teams and external customers
• Assist throughout the sales lifecycle by supporting demonstrations, time studies, and project updates
• Collaborate cross-functionally to communicate progress and ensure alignment on customer projects
• Participate in trade shows, open houses, and special technical events as needed
QUALIFICATIONS
• Associate degree in machining, manufacturing, or skilled trade discipline or equivalent hands-on experience
• 5+ years of experience in a manufacturing environment such as job shop, tool & die, or production machining
• Advanced knowledge of G & M code programming for multi-axis CNC machining and multitasking turning centers
• 3–5 years of hands-on experience with Siemens CNC controls
• Experience using CAM and CAD software such as Mastercam, Siemens NX, VERICUT, SolidWorks, or AutoCAD
• Familiarity with Microsoft Office applications
• Working knowledge of project coordination tools and lean manufacturing concepts
• Willingness to support occasional travel (approximately 10%)
BENEFITS
• Competitive salary aligned with experience and technical expertise
• Comprehensive health, dental, and vision coverage
• 401(k) retirement plan to support long-term financial goals
• Paid time off including vacation, holidays, and sick time
• Opportunities for professional growth, advanced training, and exposure to leading manufacturing technologies
• Collaborative, team-oriented environment with strong technical support
Operations Manager – Restoration Services
Location: Elgin, IL
Employment Type: Full-Time
Industry: Property Restoration (Mitigation, Reconstruction, Emergency Services)
Compensation: 90K-110K
About the Role
The Operations Manager is a key leadership position responsible for ensuring that all restoration projects, mitigation, reconstruction, contents, and emergency services, are executed with excellence, efficiency, and full compliance. This role requires hands-on restoration industry experience and strong critical-thinking skills to lead teams, solve problems quickly, and maintain high service standards in a fast-paced, high-urgency environment.
What You’ll Do
Operational Leadership
- Oversee daily operations across mitigation, reconstruction, contents, and emergency services.
- Drive operational excellence through process improvements, KPI tracking, and accountability.
- Ensure compliance with company standards, safety policies, and insurance program requirements.
- Apply strong critical-thinking skills to identify issues, improve workflow, and support scalability and profitability.
Team Leadership & Development
- Directly manage department leaders and ensure alignment between field and office teams.
- Coach, mentor, and develop team members to build a culture of ownership, discipline, and performance.
- Lead operational meetings, evaluate team performance, and drive continuous improvement.
Project & Resource Management
- Optimize resource allocation to meet workload demands and service level agreements.
- Ensure jobs are completed on time, on budget, and with exceptional quality.
- Maintain high standards for documentation accuracy, scheduling discipline, and job cost control.
- Oversee subcontractor coordination and reconstruction workflows.
Customer & Stakeholder Engagement
- Serve as a senior escalation point to resolve client issues quickly and professionally.
- Build and maintain strong relationships with insurance carriers, adjusters, property managers, and vendors.
- Support sales initiatives through operational readiness and consistent service delivery.
Financial & Strategic Oversight
- Partner with ownership on budgeting, forecasting, and financial planning.
- Monitor P&Ls, labor utilization, and margin performance.
- Lead initiatives that drive revenue growth, cost savings, and operational efficiency.
- Ensure compliance with TPA requirements and audit standards.
Key Performance Indicators
- Gross margin performance
- Job cycle time and schedule adherence
- Customer satisfaction and online reviews
- Employee retention and performance
- Program compliance and audit readiness
What We’re Looking For
Required
- Restoration industry experience is mandatory (mitigation, reconstruction, emergency services, or insurance-driven restoration).
- 3–7+ years of leadership experience in restoration operations.
- Strong critical-thinking and problem-solving skills.
- Proven ability to manage teams, drive accountability, and improve operational performance.
- Experience working with insurance carriers, TPAs, and compliance-driven workflows.
- Strong understanding of job costing, scheduling, documentation, and operational KPIs.
- Excellent communication and customer-service skills.
Preferred
- Experience managing P&L or multi-department operations.
- Background in high-volume, fast-paced restoration environments.
- Ability to thrive in emergency-response and time-sensitive situations.
Why Join Us?
- Leadership role with high visibility and impact
- Opportunity to shape operations and drive growth
- Strong team culture with support from ownership
- Competitive compensation and benefits package
ABOUT ACCURATE PERSONNEL:
Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Title: Customer Service Representative
Location: Hanover Park, IL
Industry: Manufacturing
Pay: $20–23/hr
Benefits: Eligible for medical, dental, vision, and 401(k)
Job Description
We are seeking a detail-oriented Customer Service Representative to join a growing product manufacturing company in Arlington Heights. This is an opportunity ideal for someone with prior customer service and order entry experience who thrives in a fast-paced, high-volume environment.
This role is heavily focused on order processing and requires strong attention to detail, accuracy, and the ability to manage a steady workflow. The team handles a high volume of daily orders, and each member plays a critical role. Reliability, strong attendance, and the ability to work collaboratively are essential for success in this position.
Key Responsibilities
- Process 60–75 customer orders per day once fully trained.
- Review and enter purchase orders accurately into the system.
- Verify product pricing, stock availability, and shipping details.
- Expedite rush orders and manage back orders to ensure timely fulfillment.
- Monitor shared inbox and process incoming electronic and manual orders.
- Assist customers with returns, shipment tracking, and general order inquiries.
- Support Sales team with customer-related questions or issues.
- Check delivery status and communicate updates as needed.
- Maintain accurate data entry and documentation within CRM and internal systems.
- Perform additional duties as assigned by the Customer Service Supervisor.
Qualifications
- 2+ years of customer service experience with order entry required.
- Experience in a corporate, product-based or manufacturing environment preferred.
- High School Diploma required.
- Strong Microsoft Office skills.
- Experience with CRM systems; AS400 experience is a plus.
- Excellent data entry skills with strong attention to detail and accuracy.
- Ability to handle high-volume work while maintaining quality and efficiency.
- Strong communication skills and team-oriented mindset.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
- High School Diploma or GED
Preferred:
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
- High School Diploma or GED
Preferred:
- Sales, Collections or Customer Service experience
- Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee