Sales Jobs in Vienna, VA

As a Customer Service Specialist, you will be the trusted partner our Members rely on. You’ll research and resolve member inquiries regarding existing policies through multiple channels—including phone, e-mail, mail, and in person—while providing timely, professional, and empathetic support. With each interaction, you will demonstrate Navy Mutual’s unwavering commitment: to protect those who defend us.

You will also document all interactions and insights in our CRM system, ensuring accuracy, transparency, and opportunities for continuous service improvement.

Key Responsibilities

• Deliver exceptional customer service by accurately addressing inquiries across phone, email, mail, and in-person channels.
• Efficiently navigate multiple systems—including Outlook, CRM/Salesforce, policy administration platforms, imaging systems, call center tools, calculators, and illustration systems—to resolve member needs.
• Maintain strong working knowledge of the full life cycle of Life and Annuity products, such as Billing & Collections, Distributions, and In-force processes.
• Counsel and assist Members with policies at risk of lapse or termination; oversee reinstatements and handle all contract-related activities and in-force illustrations.
• Proactively reach out regarding address changes, billing matters, and statement notices.
• Educate Members and their families on military benefits and Navy Mutual products; refer potential sales opportunities to appropriate representatives.
• Represent Navy Mutual with professionalism and empathy, ensuring every Member feels valued, informed, and supported.

Qualifications

• Bachelor’s degree and/or 3–5 years of call center and customer service experience.
• Life insurance expertise preferred.
• Strong understanding of call center operations, processes, and tools—including CRM and multi-queue phone systems.
• Exceptional attention to detail; committed to accuracy and high-quality service.
• Independent thinker and problem-solver with the ability to juggle multiple inquiries and adapt to changing needs.
• Professional, composed, and customer-focused—even under pressure.
• Self-directed, motivated, and driven to go the extra mile to support Members and Navy Mutual’s mission.

JOOLA is seeking a Senior Demand Planner to play a critical role in driving forecast accuracy, optimizing inventory levels, and supporting scalable growth across our global business. This role will partner closely with cross-functional teams—including Product, Sourcing, and Sales—to align supply with demand in a fast-paced, high-growth environment.

The ideal candidate brings strong analytical capabilities, a proactive mindset, and the ability to translate market insights into actionable planning strategies.

Responsibilities:

1. Demand Forecasting & Analysis

• Develop and maintain SKU-subsidiary level demand forecasts in monthly increments, incorporating historical data, market trends, and subsidiary input.
• Validate forecasts with subsidiary leaders to ensure alignment with local market dynamics (e.g., regional promotions, cultural trends).

1. Cross-Functional Collaboration

• Partner with the sourcing team to translate demand plans into actionable production schedules and sourcing strategies.
• Work with the product development team on assortment planning, including phase-in/phase-out recommendations for SKUs.

1. Executive Reporting & Insights

• Prepare and present demand forecast insights to executives, highlighting trends, seasonal patterns, gaps, risks, and opportunities.
• Provide actionable recommendations to address forecast variances and capitalize on emerging market opportunities.

1. Process Optimization

• Identify and mitigate risks (e.g., supply chain disruptions, tariff changes) impacting demand plans.
• Implement tools and methodologies to improve forecast accuracy and operational efficiency.

1. Regional Market Expertise

• Monitor regional economic, cultural, and competitive factors influencing demand (e.g., holidays, regulatory changes).

Qualifications:

Education & Experience

• Bachelor’s degree in Supply Chain Management, Business, Statistics, or related field. Master’s degree or MBA preferred.
• 4+ years in demand planning, inventory management, or supply chain roles, preferably in multinational organizations.
• Experience in US and American markets, with knowledge of regional logistics, consumer behavior, and regulatory environments.

Technical Skills

• Proficiency in demand planning tools (e.g., SAP IBP, Oracle Demantra, Kinaxis) and ERP systems (e.g., SAP, Oracle).
• Advanced Excel skills (PowerQuery, pivot tables, macros) and data visualization tools (Power BI, Tableau).
• Strong understanding of statistical forecasting methods (e.g., moving averages, regression analysis).

Soft Skills

• Excellent communication skills to collaborate with global teams and present insights to executives.
• Analytical mindset with attention to detail.
• Fluency in English.

Preferred Qualifications

• APICS/IBF certification (e.g., CPIM, CSCP).
• Experience using Python libraries (e.g., Pandas, NumPy, statsmodels, scikit-learn, fbprophet) to build demand forecasting models
• Experience in consumer goods, retail, or manufacturing industries.

About JOOLA:

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

The Operations Training Manager plays a critical role in shaping the success of JK Moving Services’ Household Goods and Commercial Operations. Leads the design, delivery, and continuous improvement of training programs that support operational excellence across the organization. Onboarding new drivers, preparing seasonal teams and maintaining compliance standards, this role ensures our workforce is equipped to perform at the highest level.

As the leader of the operations training function, oversees a team of trainers and manages multiple dedicated training facilities. Acting as a key liaison between Operations leadership and frontline crews, brings training to life in real-world settings including in the warehouse, on the trucks, and working directly with teams on site. This is a hands-on role focused on building capability, reinforcing standards, and driving measurable performance outcomes.

Role Type: People Leader

Location: M1 Warehouse, Sterling, VA (with travel for job audits)

REQUIRED QUALIFICATIONS

• 3-5+ years in training, operations, or workforce development (moving, logistics, or transportation strongly preferred)

• Demonstrated experience designing and delivering training programs at scale

• Strong working knowledge of OSHA/DOT/FMCSA regulations and compliance requirements

• Proven ability to manage and develop a small team

• Proficiency with data analysis and reporting (Excel, Power BI, Tableau, SQL)

• Excellent communication skills, comfortable presenting to executives and coaching production crews

• Experience conducting field audits and providing constructive, actionable feedback

• Project management capability with multiple concurrent initiatives

• Ability to work in external and warehouse environments and observe field operations

– Ability to lift/carry +50lbs and walk/stand for up to 8 working hours

• Ability to travel: Regular local travel for job audits; occasional off-site audits

PREFERRED QUALIFICATIONS

• Direct experience in household goods and commercial office moving or transportation industry

• Familiarity with learning management systems (LMS)

• Experience managing H2B visa programs or seasonal workforce logistics

• CDL or operational field experience (not required, but respected)

CORE RESPONSIBILITIES

Training Operations

• Manage the Household Goods (HHG) and Commercial training at the main JK Warehouse locations; ensure facility readiness and resource availability

• Lead, develop, and hold accountable a team of training facilitators

• Design, build, and continuously update all training curricula, materials, and SOPs

• Create and implement standardized LD driver onboarding aligned to JK standards

• Conduct live job audits (local, commercial, and Over the road) to assess crew performance and provide real-time coaching

Compliance & Standards

• Maintain current knowledge of OSHA, DOT, FMCSA, and contract-specific requirements

• Track crew compliance through data analytics; identify trends and gaps

• Monitor documentation adherence across certifications, training records, and safety files

• Coach production teams to meet JK standards; escalate issues as needed

Program Management

• Plan and execute the Annual Long Distance Driver Conference (February)

• Develop and deliver semi-annual refresher training for operation staff (Jan-Apr, Oct-Dec)

• Manage seasonal workforce onboarding during peak season (May-Aug)

• Oversee H-2B visa program training and logistics (Apr-Sep): housing, transport, qualifications, compliance

• Coordinate with Safety on driver development programs

• Develop training programs for new products and services from enterprise initiatives.

Strategic Partnership

• Meet regularly with Operations leadership to review crew performance data and training effectiveness.

• Meet regularly with various business units (BU) leadership to review contractual compliance and changes.

• Master all operational technology and applications; train staff on adoption.

• Update training programs based on operational and BU feedback and evolving business needs.

• Track technology adoption metrics; identify barriers and provide targeted support.

Additional Responsibilities

• Support high-level/high-end client services as needed

• Meet with sales team leadership to track and/or develop existing/new services or products.

• Evolve with strategic initiatives and enterprise plans for additional duties and responsibilities.

Sparks Group has partnered with a leading Government Contractor seeking a Senior Director of Compensation. If you have 7+ years of experience in compensation management with significant experience in developing and administering sales compensation plans including bonuses, commissions, or other incentive programs, along with executive compensation expertise, this is the ideal role for you.

Key Responsibilities:

• Lead the development and implementation of compensation strategies, policies, and programs to attract, retain, and motivate top talent.
• Design, communicate, implement, and administer sales compensation plans, including bonus structures, commissions, and other incentives.
• Provide guidance and oversight on executive compensation programs, including long-term incentives, equity awards, and executive pay benchmarking.
• Analyze and benchmark compensation data to ensure competitive positioning in the marketplace.
• Collaborate with senior leadership to design compensation plans that align with business goals, performance, and market trends.
• Conduct thorough pay equity analysis and work to ensure internal equity and external competitiveness across all levels.
• Write, update, and maintain compensation policy documents, ensuring they are clear, compliant, and aligned with company goals.
• Provide expert guidance and counsel to HR business partners, managers, and leadership on compensation matters.
• Oversee the development and maintenance of compensation-related reports, dashboards, and metrics.
• Lead the administration of annual compensation review cycles, including salary planning, merit increases, and bonus programs.
• Manage the creation and maintenance of salary ranges and structures to ensure internal consistency and external competitiveness.
• Stay current with compensation trends, regulations, and best practices to ensure compliance and competitiveness.
• Drive projects and initiatives that streamline and improve compensation processes and systems.
• Utilize Workday compensation tools to administer and manage compensation programs effectively.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field (Master’s preferred).
• 7+ years of experience in compensation management, with a strong background in designing and implementing compensation programs, including sales compensation and executive compensation.
• In-depth knowledge of compensation principles, market trends, and relevant legislation (e.g., FLSA, EEO, FMLA).
• Proven experience developing, communicating, implementing, and administering sales compensation plans (bonuses, commissions, incentives).
• Understanding of pricing and labor category analysis and market pricing within a government contractor setting and proposal response activities.
• Experience in designing and managing executive compensation programs.
• Strong analytical skills with the ability to interpret data and make strategic decisions.
• Advanced proficiency in compensation tools, HRIS (especially Workday), MS Excel (pivot tables, VLOOKUP, etc.) and Sharepoint.
• Ability to write, update, and maintain clear and compliant compensation policy documents.
• Ability to think strategically and act tactically with a focus on delivering high-quality results.
• Highly focused on data quality and producing first-class, well considered and comprehensive work product. Able to make solid judgement working with and engaging cross-functional resources while communicating with stakeholders in all projects and processes.
• Preferred Qualifications:
• Certified Compensation Professional (CCP) designation is required, PHR and SHRM-CP certification
• Experience with Workday HRIS or comparable systems

The Manager, Inforce Policyholder Services leads policy-level servicing and contract administration across the Association’s life insurance and annuity products. This role is responsible for ensuring accurate, timely, compliant, and risk‑controlled execution of policy changes, disbursements, and complex servicing transactions, while fostering a strong service culture and driving operational excellence.

This is a highly visible leadership role in a regulated environment, ideal for a seasoned insurance operations leader who combines technical expertise with people leadership, process discipline, and a commitment to exceptional member service.

What You’ll Do

Under the direction of the Director of Operations, you will:

Leadership & Team Management

• Lead and support a team of inforce servicing professionals, including senior specialists and annuity-focused roles
• Provide daily coaching, performance feedback, and development support to ensure high-quality, compliant outcomes
• Manage workload allocation, PTO requests, timecards, performance evaluations, and corrective actions as needed
• Foster a culture of accountability, compliance, documentation excellence, and member-focused service

Policy Servicing & Disbursements

• Oversee all policy change requests, including beneficiary and ownership changes, assignments, contract updates, and corrections
• Manage regulated, high-impact servicing functions, including POA processing, policy conversions, 1035 exchanges, illustrations, loan and cash value inquiries, and statement generation
• Ensure accurate and compliant processing of all outgoing financial transactions, including disbursements, policy loans, partial withdrawals, and full surrenders
• Oversee tax-related transactions and corrections, coordinating closely with Finance to ensure accurate IRS reporting

Compliance, Risk & Controls

• Ensure adherence to insurance regulations, internal controls, and Association policies
• Maintain audit-ready documentation and support internal and external audits
• Implement and monitor fraud prevention controls related to policy changes and disbursement activity
• Manage research and resolution of accounting items generated through servicing or disbursement activity

Operations & Continuous Improvement

• Track daily production metrics, KPIs, KRIs, and SLAs; provide reporting and insights to leadership
• Identify operational gaps, process improvements, and system enhancement needs
• Develop, maintain, and enhance clear operating procedures and documentation
• Serve as a subject-matter expert on policy administration, disbursements, and contract servicing

Collaboration & Industry Engagement

• Partner across Operations, Finance, Sales, and Compliance to resolve complex, escalated cases
• Handle escalated member inquiries promptly, professionally, and in alignment with escalation protocols
• Stay informed on industry regulations, best practices, and emerging trends through trade groups and forums

What We’re Looking For

Required Qualifications

• Bachelor’s degree in Business or related field and 3+ years of life insurance policy administration experience
• OR
• 7+ years of direct life insurance policy administration experience
• Minimum 3 years of experience directly managing staff, including coaching, performance management, and corrective action
• Deep knowledge of life insurance and annuity contracts, disbursements, taxation, and servicing requirements
• Strong analytical, organizational, and documentation skills
• Sound judgment and strong understanding of compliance in a regulated environment
• Ability to manage competing priorities with exceptional attention to detail
• Advanced working knowledge of Microsoft Excel

Preferred Qualifications

• Industry designations such as FLMI, ACS, PCS, or CLU
• Experience with budget management
• Demonstrated ability to analyze, summarize, and clearly communicate complex insurance topics and data

nTech Workforce has an immediate 23203 Junior Customer Service Representative III

Terms of Employment

• W2 Contract, 12 Months
• This role is full time onsite reporting at 1068 N Front ST, Baltimore, MD.
• Work Schedule: 08:00 am- 05:00 pm

Overview

• Our client is seeking (4) Junior Customer Service Representatives who are responsible for providing advanced customer service and support to customers of a company.

Responsibilities:

• Handling complex or escalated customer inquiries, issues, and requests via phone, email, or chat.
• Providing in-depth information about products or services, including detailed explanations of features, pricing, and specifications.
• Processing complex orders, returns, and exchanges accurately and efficiently.
• Resolving escalated customer complaints or issues in a timely and effective manner.
• Acting as a point of contact for other customer service representatives for guidance and support.
• Mentoring and training junior customer service representatives.
• Maintaining accurate and detailed records of customer interactions and transactions.
• Analyzing customer feedback and trends to identify areas for improvement.
• Collaborating with other departments, such as sales or marketing, to address customer needs or concerns.
• Keeping up-to-date with product knowledge, industry trends, and company policies.

Required Skills & Experience

• Junior Level experience required.
• Need prior large volume of utility call center experience
• Previous customer service experience/call center experience.
• Handling Inbound and Outbound calls
• Solid understanding of customer service principles and practices.
• Excellent communication and interpersonal skills.
• Strong customer focus.
• Ability to handle difficult or challenging situations with professionalism and empathy.

Benefits Information

• Medical Insurance; Vision Insurance; Dental Insurance
• 401K Retirement Plan (Discretionary Match Offered)
• Ancillary Coverage (Life, AD&D, Short Term / Long Term Disability)
• Employee Referral Bonus
• Bi-Weekly Direct Deposit
• Note: As a contingent worker with nTech, you'll be paid for all approved hours worked; paid time off and paid holidays are not provided.

nTech is an equal opportunity employer. All offers of employment are contingent upon pre-employment drug and background screenings. Only candidates who meet all of the above client requirements will be contacted by a recruiter.

Suffolk is seeking people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We'll challenge and inspire you to be your very best. We'll embrace what makes you unique and lift you up as you take chances. Here, you'll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job. Join us for the chance to achieve your ambitions and build your legacy.

Monitor assigned projects for conformance with the construction schedule, expected quality levels, and adherence to the company's Standard Operating Procedures.

Work with clients and architects throughout the project, responsible for developing relationships that generate client satisfaction.

Recruit qualified talent; mentor, coach, and train them to perform and ensure effective matching of talent to project scope. This includes Superintendents, Assistant Superintendents, Field Engineers, Career Start Project Engineers and Co-ops.

Provide leadership, advice, and assistance to field staff regarding materials, sequencing, scheduling, personnel and methods of construction.

Serve as an advocate for Field Operations.

Actively participate in the development of business by supporting the Business Development Department.

Pre-construction/Estimating:

• Participate in Sales Presentations and pre-construction services
• Review projects for constructability, develop a plan for construction
• Prepare a summary baseline schedule by providing the logic and durations of major work activities to the scheduler
• Confirm baseline schedule achieves the delivery requirements of the project
• Create site access and staging/sequencing plans and conduct technical reviews
• Provide input on budgets and determine field staff requirements
• Attend the Project Turnover meeting
• Provide the Project Team input on scope reviews and Exhibit \"B\"s

Construction; Responsible for implementing all Suffolk policies and procedures including:

• Field Staff Assignments and performance evaluations
• Weekly site visits to evaluate conditions including safety and general presentation
• Ensure that field personnel are performing to established standards
• Oversee the development of the baseline schedule and monitor all project schedules for compliance
• Provide leadership in the monthly update and narrative process
• Confirm that workmanship and materials conform to plans and specifications
• Review project schedules during weekly visit, highlighting potential challenges
• Provide leadership in responding creatively to challenges to bring projects in on schedule and under budget where feasible
• Ensure timely completion of punch lists
• Participate in the one-year warranty walkthrough, ensures timely completion of all issues and that appropriate records are kept

Client Relationships and Meeting Management:

• Attend all scheduled meetings necessary to monitor and manage projects
• Attend owner meetings as necessary and Project Team (PM/PE) meetings at least twice monthly
• Maintain continuous client contact to gauge performance perceptions
• Communicate relevant information to project teams
• Foster and maintain effective working relationships with team members

Training:

• Coordinate field training in job specific and safety training
• Ensure that field staff are trained according to Suffolk guidelines
• Participate in design and delivery of Suffolk-specific training

• Bachelor's degree in Engineering or Construction Management and experience relative to size/scope of projects
• Minimum of 15 years of general contracting with a focus on mission critical/data center experience
• Each project has specific characteristics regarding size, complexity, sector etc, which dictate the precise years of experience and industry knowledge necessary for success, above and beyond generic construction knowledge and experience
• Applicable area licenses
• The ability to constantly multi-task and handle competing priorities between Suffolk business needs, organizational issues, and sound customer relations
• Business judgment to negotiate the critical balance between budget and construction processes
• Excellent organizational skills to manage the many details necessary for successful construction
• Judgment to know when to appropriately escalate issues up the chain of command
• A strong sense of urgency and initiative, and the ability to quickly study complex issues
• Excellent problem-solving skills and the ability to confidently and decisively take action
• Excellent diplomatic and communication skills, able to interact effectively with senior management, and the ability to handle and resolve conflict effectively in a firm but fair manner
• Candidate must possess Suffolk's Core Values: Passion, Integrity, Hard Work, Professionalism, and Caring

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Fabletics is currently looking for a Part-Time Sales Lead for our upcoming location at Westfield Montgomery in Bethesda, MD!

What makes this job FAB?

Step into the role of Sales Lead and take charge of delivering an exceptional, best-in-class customer experience while supporting both Sales & Operations. You will leverage cutting-edge technology to create a seamless shopping journey between online and retail stores. Collaborate with a driven Store Manager, dedicated leaders, and a passionate team of associates, all united in helping our customers live their passion. We are looking for a self-starter with high energy who loves engaging with new people. Join a tight-knit group of key players, working together to exceed KPIs and propel the business to new heights. Ready to lead the way?

This position will report to the Store Manager.

How you'll play to win

• Embody our culture and values and providing insight to our customers on how to Live their passion.
• Actively engage our customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
• Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.)
• Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to Store Manager to increase overall Customer experience.
• Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer's purchase journey.
• Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards, as well as identify and communicate potential issues.
• Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.

What you bring to the team

• 1-year minimum of work experience within a retail environment. Prior retail management experience, a plus.
• Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
• Familiar with retail inventory and P.O.S. systems.
• Self-motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi-task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders.
• Applicants must be 18 years of age or older.

Availability

• Willing to work onsite and a flexible schedule including evenings, weekends, and holidays

Benefits of joining our team

• The role has a salary between $18.00 - $20.00 hourly depending on experience
• 70% employee discount on Fabletics Brands
• Free outfits each month
• Annual Bonus Plan
• Flexible Schedule
• And More!

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable. At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

We encourage you to apply regardless of meeting all qualifications and/or requirements.

Job Category: Sales and Marketing

Requisition Number: ACCOU003903

Full-Time

Headquarters: Herndon, VA 20171, USA

Why you will love working at Maola:

• Built on over a century of dedication, Maola is always looking aheadinvesting in our people, strengthening our communities, and securing fresh, local dairy for the future.
• Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.
• We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and moreavailable within your first month.
• Our employees are an integral part of who we are what you do and what you think matters.

Summary

This position's primary function is to drive sales in our wholesale / retail and foodservice accounts. It is the Account Manager's responsibility to secure all new item placements, to integrate sales initiatives with all departments (Sr. Management, Sales, Marketing, Accounting, IT, etc.) and to work with our Sales Team Members to secure new, profitable business with our products. *** MUST RESIDE IN NORTHERN, VA AREA***

Essential Duties and Responsibilities

• Account Management manage & grow existing business, execute approved plans to achieve optimum results consistent with the division's sales objectives and profit plan, conduct business reviews, and maintain good customer relations at corporate offices of retail chains and their field management staff.
• New Business Development seek out new retail, foodservice & distributor business. Retain a solid business relationship between corporate buyers and regional decision makers and field staff.
• Promotion/Trade Funds Management Effectively manage all co-op dollars and ad allowances for all products, through the direction of the Sales Manager, in the most effective and profitable manner.
• Assist in enforcing Maryland & Virginia's credit rating and Accounts Receivable policies.
• Coordinate pricing to all assigned accounts through the direction of the Sales Manager.
• Knowledge of Industry communicate all competitive activity, which affects the company's volume and ability to effectively merchandise its products, in assigned accounts.
• Sales Analysis/Sales Reporting utilize existing and future systems tools to perform the job function. Responsible for all sales weekly itineraries and communication of goals and sales objectives for assigned accounts. Provide recap of all sales activities in a formal weekly report to the Senior Director of Sales including category management utilizing fact-based selling skills, and market data to partners at the corporate and/or regional decision maker level. This includes leading the sales effort on all schematics.
• Trade Shows responsible for submitting entry forms, making arrangements for necessary personnel, shipping booth, decorations and samples to show site, setting up and dismantling booth.
• Product Introductions take product samples to potential customers for the purpose of demonstrating and comparing against competitors' products.
• Legal Observe all antitrust laws and implement all pricing in a fair and legal manner.
• Must hold and maintain a valid driver's license.
• Travel Frequency Visiting retail (not overnight travel) could be up to 50% of the time. Overnight travel could be up to 20% of the time.
• Special Projects handle special projects as assigned.

Basic Requirements

• Bachelor's degree in Business or a related field.
• At least 5 years of account management experience in food or dairy related sales.

Competencies

• Communication
  • Communicate clearly and effectively through multiple channels oral, written, visual, and non-verbal ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability
  • Take responsibility for actions and anticipate challenges before they arise.
  • Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused
  • Prioritize understanding and meeting both internal and external customer needs.
  • Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative
  • Proactive in identifying opportunities and addressing potential threats.
  • Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving
  • Possess the ability to identify and address complex issues with minimal guidance.
  • Skilled at analyzing challenges and finding practical, effective solutions.
• Collaboration
  • Take responsibility for deliverables while also supporting others to ensure that collective goals are met.
  • Able to work harmoniously with others toward a common goal, recognizing and valuing each person's contributions, is fundamental to successful collaboration.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to stoop, kneel or crouch repeatedly. The employee must frequently lift and/or move up 25 to 50 pounds. Specific vision abilities required by this job include close vision for computer work and ability to operate a motor vehicle.

Work Environment

• When working in an office environment, the noise level is usually moderate.
• The employee is occasionally exposed to cool or freezing temperatures when working in the cooler or freezer at a customer's location.
• The employee will be required to do light to moderate travel. While in travel status, the employee may be exposed to variable noise levels depending upon the location of the sales customer.

Maola Local Dairies, owned by the farmers of Maryland & Virginia Milk Producers Cooperative Association (MDVA), sustainably produces a full suite of nutritious dairy products through our network of six dairy processing plants. With a keen eye on quality, freshness, and love for the environment, Maola delivers dairy products that are both nutritious and sustainable to our local communities. For more information about Maola, please visit qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

At Johnston & Murphy we believe that attributes are as important as experience and that who you are is as important as what you know. We believe that it's the intangibles that make people and organizations special. Towards that end we have created a culture around an attributes based people model called P.R.I.D. E.

Pay Range: $12-$18 per hour (includes base pay + personal commissions). Required to work a minimum of 30 hours per week.

Passion Personally dedicated to being the best; conveys enthusiasm for the organization with a \"can do\" attitude; never gives up.

• Consistently meet deadlines
• Use J&M sales tools to implement and obtain sales objectives
• Utilize all available resources to improve performance and to further educate yourself

Represents the Brand Acts as an ambassador for the brand to the outside world; creates a store environment representative of a premium brand; adheres to an appropriate and effective set of core values.

• Assist in the implementation of visual guidelines, window changes and maintaining store
• Adhere to personal presentation guidelines
• Consistently deliver World Class Service and use proper phone etiquette

Interpersonal Skills Effective communicator within the organization; builds lasting and productive relationships with co-workers.

• Build lasting and productive relationships with store team, region and company
• Assist in the implementation, utilizing and certifying the team in all training programs
• Effective communication skills
• Adherence to all company policies and procedures
• Implement your personal PRIDE Performance Plan

Delivers Results Achieves financial goals; manages profitability through personal and team performance; executes company priorities.

• Meet and exceed personal sales plans
• Meet and exceed personal sales metrics
• Assist in protecting company assets including accurate inventory and cash management

Edge Can effectively initiate and manage change; makes good decisions based on analysis and knowledge; conveys sense of urgency and moves issues to closure.

• Identify trends through shopping the competition and other trend resources
• Utilize all J&M training tools to maximize results
• Report HR issues to manager or supervisor immediately

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• Required to work a minimum of 30 hours per week
• Retail Sales preferred.
• A desire to succeed in a fast-paced business environment.
• Excellent interpersonal and customer service skills.
• The ability to work a schedule that is flexible and conducive of a retail environment.
• Physical demands: this position involves constant moving, talking, listening, reaching, stooping, kneeling, crouching, standing for long periods of time, walking, using hands to operate controls and climbing ladders in a safe manner. In addition, the ability to lift at least 40 lbs.