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Supply Chain Manager (This is an onsite role)
Company Overview
SeAH Superalloy Technologies is building a world-class manufacturing facility in Temple, Texas, producing aerospace-grade nickel-based superalloys for investment casting and additive manufacturing. As part of SeAH Group’s$150M U.S. greenfield investment, we’re shaping the future of advanced manufacturing and establishing strong partnerships with industry leaders, suppliers, and communities.
Position Summary
We are seeking an experienced Supply Chain Manager to lead and optimize end-to-end supply chain operations within our superalloy manufacturing business. This role supports the production of high- performance nickel- and cobalt-based alloys used in demanding industrial applications. The position is responsible for production planning, supplier management, inventory optimization, subcontractor coordination, and on-time customer delivery.
Key Responsibilities
Strategic Supply Chain Leadership
- Develop and execute supply chain strategies aligned with business objectives and customer commitments
- Lead integrated Sales & Operations Planning (S&OP) processes
- Align supply chain activities with customer forecasts and production capacity
- Identify and mitigate risks related to capacity constraints, long lead times, and single-source suppliers
Supplier & Subcontractor Management
- Lead supplier performance management (quality, delivery, cost, compliance)
- Develop dual-source and risk mitigation strategies for key suppliers
- Partner with Quality to support supplier audits and maintain approved vendor lists
- Ensure proper flow-down of technical and contractual requirements
Production Planning & Inventory Control
- Oversee demand forecasting, master production scheduling, and capacity planning
- Optimize inventory levels for high-value work-in-process and finished materials
- Balance production cycles with customer delivery commitments
- Improve inventory turns while maintaining service levels
- Ensure full material traceability by heat lot and production batch
Logistics & Program Execution
- Manage domestic and international logistics in compliance with applicable export and trade regulations
- Coordinate delivery schedules aligned with customer production timelines
- Provide supply chain reporting and performance updates to leadership
Quality & Compliance
- Ensure supply chain compliance with applicable quality management systems
- Maintain traceability documentation and certification packages
- Support internal and external audits
Continuous Improvement
- Lead Lean and continuous improvement initiatives across planning and supplier processes
- Implement and enhance ERP/MRP systems to improve visibility and planning accuracy
- Drive KPIs including OTIF, schedule adherence, lead time reduction, and working capital optimization
Required Qualifications
- Bachelor’s degree in Supply Chain Management, Engineering, Business, or related field
- 5+ years of progressive supply chain experience in specialty metals, advanced manufacturing, or industrial production
- Experience operating in a regulated or quality-driven manufacturing environment
- Proficiency with ERP/MRP systems
- Strong leadership and cross-functional collaboration skills
Preferred Qualifications
- MBA or advanced degree
- APICS/ASCM certification (CSCP, CPIM)
Physical & Work Environment Requirements
- Ability to sit or stand for extended periods and move throughout the office as needed.
- Regular use of hands for typing, writing, and computer work.
- Ability to lift or carry light office items (typically up to 15 lbs).
- Work performed in a standard office environment with moderate noise and routine interruptions.
- Ability to read screens, documents, and electronic communications with clarity.
- Occasional extended hours during peak HR cycles (onboarding, payroll deadlines, audits).
- Ability to maintain confidentiality and handle sensitive information in shared office spaces.
- Occasional time spent on the manufacturing floor and supplier visits as required.
- Ability to work standard business hours with flexibility during production or supply disruptions.
- Must be able to comply with all safety and PPE requirements when entering production areas.
Join the KOMPAN North America (NA) team as a Graphic Designer and play a key role in creating happier and healthier communities across the country by bringing to life innovative play and outdoor fitness spaces. As a Graphic Designer at KOMPAN, you’ll support the Marketing and Sales teams in illustrating KOMPAN’s innovative and inspiring play and fitness solutions to drive lead generation and enable sales. This role will be key in contributing KOMPAN’s mission and growth.
The ideal candidate is a creative graphic designer with a demonstrated proficiency in visual storytelling. Reporting to the Director of Marketing, you will work closely with our Marketing and Sales teams to create digital marketing graphics, sales materials, corporate graphics, and other graphic design projects as needed. These materials will often be the first thing potential clients see so they will need to be impactful, innovative, clear, and consistent with the KOMPAN brand. If you thrive in a creative, imaginative, and collaborative environment poised for growth and are ready to make a tangible impact, we’d love to hear from you.
As a global leader with an organizational focus on people, passion, progress, and performance, our mission is to create healthier and happier communities by delivering the best in play and fitness solutions. We’re KOMPAN - let’s play!
Who We Are
For more than 50 years, KOMPAN has researched, designed, and built inventive and imaginative commercial playground equipment and outdoor fitness sites that captivate all ages and abilities.
In collaboration with our global headquarters in Denmark, KOMPAN designs, manufactures, and installs more than 1,000 sites a month across more than 90 different countries. Our North American headquarters, located in Austin, Texas, supports field sales around the U.S. and Canada.
At KOMPAN, we take pride in our commitment to the global environment. We exceed sustainability efforts and make it possible to lower carbon emissions by utilizing recycled ocean waste, consumer-recycled plastics, and textile waste to create playgrounds that are born green or made green.
What You’ll Do
- Create impactful and inspiring graphics that will serve as the first impression of our play and fitness solutions
- Ensure KOMPAN sales collateral, marketing assets, proposals, posters, and other materials are high-quality, clear, and consistent with the KOMPAN brand and messaging
- Working knowledge of composition, components and concepts
- Ability to generate new and original ideas within the parameters of stated objectives
- Excellent internal/external customer relations
- Demonstrate excellent organizational and communication skills with a keen eye for detail
- Collaborate with cross-functional team members to understand KOMPAN’s offerings as well as client needs to ensure your graphics capture the desired vision for each project
- All other duties as assigned
What You’ll Need
- 1+ years of experience in Graphic Design
- Bachelor’s degree in Graphic Design, Advertising, or equivalent experience
- Proficient in design software including Adobe Creative Suite (specifically InDesign, Photoshop, and Illustrator), Canva, and Microsoft PowerPoint
- Experience with producing all media, including digital and print
- Proven competence in meeting project goals and deadlines
- Strong written, verbal, and visual communication skills
- Excellent communication, interpersonal and teamwork skills
Perks and Benefits
- Comprehensive medical, vision, and dental plans
- Employer-paid life and disability insurance
- 401(k) retirement plan with company match
- Competitive PTO and robust holiday schedule
- Paid Parental leave
Not Sure if You Qualify?
That’s ok! If you’re interested in the role and believe you could be a good fit, we encourage you to apply!
KOMPAN is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, age, veteran status, or any other basis covered by appropriate law. We celebrate diversity and are committed to creating an inclusive environment for all our employees. All employment is based on qualifications, merit, and business needs.
About Us:
Loloi Rugs is a leading textile brand that designs and crafts rugs, pillows, and throws for the thoughtfully layered home. Family-owned and led since 2004, Loloi is growing more quickly than ever. To date, we’ve expanded our diverse team to hundreds of employees, invested in multiple distribution facilities, introduced thousands of products, and earned the respect and business of retailers and designers worldwide. A testament to our products and our team, Loloi has earned the ARTS Award for “Best Rug Manufacturer” in 2010, 2011, 2015, 2016, 2018, 2023, and 2025.
Security Advisory: Beware of Frauds
Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @ email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates.
As the Data Analyst, Strategic Insights & Visualization you will play a dual role within our data organization: you will be the primary storyteller for our business performance, but you will also be a hands-on technical practitioner responsible for the integrity of our reporting suite. You won’t just build dashboards; you will define the metrics that drive our strategy. Whether it’s untangling a complex business logic request, auditing data quality in our Power BI apps, or partnering with business leaders to prioritize their roadmaps, you will lead with data. If you are a proactive problem-solver who loves to turn raw numbers into actionable business narratives, this is the role for you.
Responsibilities
Technical Execution
- Reporting & Visualization: Act as the primary resource for building and maintaining Power BI reports and dashboards. Personally manage the end-to-end deployment of Power BI Apps, ensuring high performance and intuitive user experiences.
- Metric Logic: Write and optimize the SQL and DAX required for complex business logic. Work with the data engineering team to pull the necessary data across source systems. Take ownership of metric definitions to ensure consistency across all departments, from ERP inventory tracking to Ecommerce sales performance.
- Support & Triage: Manage the support queue for reporting incidents. Investigate data discrepancies, perform root cause analysis on quality issues, and ensure that our "source of truth" remains accurate and trusted by the organization.
Leadership & Operations
- Data Governance: Lead the development and maintenance of the enterprise data dictionary and business glossary. Ensure that all technical terms are translated into clear business language for non-technical stakeholders.
- Quality Control: Define and implement data quality rules and readiness scoring. Monitor data freshness and completeness, proactively alerting the engineering team when pipelines impact reporting SLAs.
- Security & Access: Help define access control and data security within the reporting environment, ensuring that users have the appropriate permissions and that sensitive data is protected according to company standards.
Stakeholder Collaboration
- Business Liaison: Act as the primary bridge between the data team and business leaders. Translate vague requests ("we need better inventory insights") into clear technical requirements and prioritized project milestones.
- Domain Prioritization: Participate in quarterly planning to sequence requests for Ecommerce, ERP, and Operations. Collaborate with the AI/ML team to prioritize use cases and define KPIs for advanced analytics initiatives.
- Self-Service Enablement: Conduct work sessions with business users to promote BI tool adoption and empower departments to perform their own ad-hoc analysis.
Experience, Skills, & Ability Requirements
- Bachelor’s degree in Business Analytics, Statistics, Information Systems, or equivalent professional experience
- 3+ years of hands-on experience in a Data Analyst or Business Intelligence role, preferably supporting Ecommerce or Retail operations.
- Proven track record of translating complex business requirements into robust, automated analytic reports and dashboards.
- Strong SQL skills and the ability to write complex queries to extract and transform data
- Proven proficiency in Power BI and DAX; experience managing Power BI service, workspaces, and app deployments.
- Strong understanding of data modeling concepts, specifically Star Schema and dimensional design.
- Experience with Microsoft Fabric or the Azure data stack.
- Proactive attitude toward data quality and a "details-matter" mindset when auditing reports.
- Excellent communication skills with the ability to explain complex data trends to executive stakeholders.
- Familiarity with Tableau.
- Microsoft Certified: Power BI Data Analyst Associate (PL-300).
- Experience modeling datasets (such as inventory, sales, or web performance) to identify trends, correlations, and performance gaps.
- Knowledge of basic Python for advanced forecasting or data manipulation.
What We Offer
- Health, dental, and vision benefits
- Paid parental leave
- 401(k) with employer match
- A culture of meritocracy that fosters ongoing growth opportunities
- A stable, growing family-owned company that looks after its employees
Loloi Rugs does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
About the role:
As our Customs Entry Writer, you will be instrumental in the growth and development of the Customs Brokerage business of TQL Global. You will be responsible for filing and maintaining all documentation required by US Customs and Participating Government Agencies (PGAs) while also acting as a point of contact for Sales and their customers to ensure timely coordination of customs clearance, regulatory compliance and delivering a quality customer experience.
What’s in it for you:
- Competitive compensation and benefit package
- Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
- Advancement opportunities with structured career paths and mentoring sessions
- Up to $5,000/year in tuition reimbursement
- Employee referral bonus opportunities
- Opportunity to work towards obtaining Customs brokers license
- We win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)
What you’ll be doing:
- Work with customers and internal team members to deliver a high quality customer experience
- Review, file, audit and process all customs documents
- Coordinate the release of goods with carriers, CBP, and other governmental agencies as required
- Maintain up-to-date customer records and customs compliance documentation
- Review shipment ISF data and submit within the regulatory timeline
- Review and monitor all customs rejections, requests for information and other correspondence
- Provide clearance status as needed to the appropriate parties
- Execute file billing in a timely manner
- Develop and maintain customer relationships
- Work predominantly with other departments within Total Quality Logistics for all customs needs.
- Other duties as assigned
What you need:
- Ability to work Thursday through Monday, 8am to 5pm EST
- 2+ years’ experience processing customs entries
- Strong attention to detail and the ability to multi-task
- Knowledgeable with U.S. Customs Regulations
- Basic knowledge of the HTSUS
- Ability to multi-task and work independently in a fast-paced environment
- Excellent communication and organizational skills with a strong attention to detail.
Where you'll be: 5005 Mitchelldale Street, Houston, Texas 77092
About TQL Global:
TQL Global, LLC (“TQL Global”) is a wholly owned subsidiary of TQL, and is a licensed customs broker, CTPAT and ocean freight forwarder, and a TSA-approved IAC.
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
Sales & Operations Planning Manager
Houston, TX
Our client, a global manufacturer of nutraceuticals, is hiring a Sales & Operations Planning Manager to lead the process ensuring a completely automated, aligned volume plan across the organization. As the central link with key stakeholders, this role balances demand and supply for in-house and contract manufacturing to enable operational excellence.
Responsibilities:
- Build, analyze and maintain all plans in the entire S&OP process.
- Ensure plans are cost efficient in parallel with securing sales and aligning with finance.
- Together with stakeholders, define the policies for S&OP process.
- Develop and own all finished goods, raw material and replenishment plans, ensuring product availability globally.
- Lead Demand Review meetings and drive follow-up Supply Review meetings, including coordination with CMOs
- Prepare and manage annual budget and five-year plan, working with sales and finance.
- Maintain, develop and continuously improve the planning tool processes.
- Own and define policies for S&OP Process, including supporting improvements.
Requirements:
- Bachelor’s degree required, in supply chain or related field
- Master’s degree preferred, in supply chain or related field
- 8+ years in Supply Chain Management, preferably in manufacturing
- 5+ years S&OP international experience
- Strong analytical skills with ability to translate data into actions
- Proficient working with large data sets
- Advanced Microsoft Excel including complex formulas, data modeling, macros and what-if analyses
- Experience with planning systems is plus
- Experience working with Stakeholders
Core Requirements:
- 10+ years of experience in S&OP, supply chain planning, or integrated business planning
- Proven success transforming planning processes in complex project-driven environments
Preferred Requirements:
- Experience integrating project-based and product-based demand within a single planning framework
The successful candidate will lead the transformation of end-to-end Sales, Operations Planning, and logistics capabilities, establishing a single, forward-looking planning process that aligns demand, supply, inventory, manufacturing, and logistics. This role shifts the organization from reactive execution to disciplined, scenario-based decision making, enabling improved forecast accuracy, service performance, and margin outcomes.
Responsibilities:
- Lead and govern the enterprise SIOP process, from demand planning through fulfillment, ensuring disciplined cadence and execution
- Develop advanced planning models that unify project-driven and product-driven demand into a single operating plan
- Drive cross-functional alignment across sales, operations, engineering, finance, and product management.
- Establish scenario planning to evaluate capacity, inventory, logistics performance, and customer commitments.
- Transform logistics into a strategic capability aligned with service, cost, and margin objectives.
CiresiMorek is a team of experienced industry professionals known for a hands-on, relationship-driven approach. Having completed 3,500+ searches and around 2,000 Operations placements, we are more than just headhunters; we are industry advisors behind every successful placement.
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
Quality Specialist
Company Overview
SeAH Superalloy Technologies is building a world-class advanced manufacturing facility producing aerospace-grade metal products for critical applications. As part of a major greenfield investment scheduled to support production ramp-up and long-term growth, we are establishing robust quality systems that ensure product integrity, customer confidence, and regulatory compliance from day one.
Position Summary
The Quality Specialist is responsible for ensuring manufactured products and processes meet stringent safety, regulatory, and customer requirements. This role supports inspections, acceptance testing, audits, root cause analysis, and corrective action activities across the organization. The Quality Specialist will work closely with Engineering, Operations, Supply Chain, Sales & Marketing, Technical teams, and the Materials Testing Laboratory to support on-time delivery while maintaining the highest quality standards.
This position requires a strong working knowledge of AS9100 quality systems. Experience with AS9145 Advanced Product Quality Planning (APQP) is highly preferred, and exposure to AS13100 is a plus. The ideal candidate is detail-oriented, methodical, and thrives in a regulated manufacturing environment where precision and accountability are critical.
Key Responsibilities
- Support surveillance, inspections, acceptance testing, audits, and corrective actions to ensure compliance with safety, regulatory, and customer requirements.
- Participate in root cause investigations and drive corrective and preventive actions for quality issues.
- Collaborate cross-functionally with Engineering, Operations, Supply Chain, Sales & Marketing, Technical teams, and the Materials Testing Laboratory to resolve quality concerns and support delivery commitments.
- Ensure compliance with AS9100 quality management system requirements; support APQP activities where applicable.
- Review quality data and inspection results to identify trends, risks, and improvement opportunities.
- Support customer, third-party, and internal audits as required.
- Assist with documentation, records management, and quality reporting.
- Promote a strong quality culture with a focus on safety, accountability, and continuous improvement.
Required Qualifications
- 5+ years of experience working in an AS9100 or AS9120 governed environment.
- Strong understanding of safety protocols within manufacturing and materials testing laboratory environments.
- Solid math skills and familiarity with chemistry nomenclature and technical terminology.
- Proficiency with Microsoft Office tools, particularly Excel, for data analysis and reporting.
- Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
Preferred Qualifications
- Experience with AS9145 APQP and familiarity with APQP deliverables.
- Exposure to AS13100 quality requirements.
- Experience working with materials testing laboratory equipment and ISO 17025 processes.
- Familiarity with aerospace and defense Nadcap subscribers and their supply chains (e.g., GE Aerospace, Pratt & Whitney, Rolls-Royce).
At Lutech Resources, we thrive by making you successful.
On any given day, more than 3,000 individuals go to work at Lutech Resources jobs. When you partner with us, you’re joining a team that:
- Appreciates your distinctive talents, skills, and perspective.
- Provides forthright feedback and career guidance.
- Connects you with prized and coveted employers.
- Strives to help you achieve your career objectives.
- Presents first-rate careers with global corporations.
Position: Supply Chain Assistant
Type: Direct-Full-Time
Pay: Based on Experience
Location: Houston TX (upon start will be in office daily with possible hybrid option in future)
No corporate sponsorship is offered in conjunction with this job.
Position Summary:
This role supports managers and other employees through a variety of tasks from a Supply Chain Management perspective. Additionally, the candidate will communicate between sales and operations as well as coordinate logistics, etc.
SCM administration
- Process data and/or documents related to supply chain including purchasing, shipment and transportation of products.
- Operate, maintain and troubleshoot Warehouse Management System.
- Train and support other employees related to administration system.
- Assist projects and matters assigned by Supply Chain Manager.
Summarizing customer requirement
- Communicate with Sales for 3-month forecast.
- Support to track whole customer job schedules and validate with 3 months forecast.
- Shipment trend vs demand volume (GAP) input to demand/production
Planning / Forecasting purchasing plan
- Track inventory status on a daily basis
- Support for planning purchase order with WMS (Warehouse Management System) understanding Inventory arrangement operation with appropriate level.
- Monitor replenishment timing on actual sales orders.
Purchase order
- Check required amount and timing from planned purchasing plan.
- Create PO and send it to headquarters.
- Handle documentation for supply chain management and inventory matters.
- Coordinate local transportation for transferring our products.
- Receive and/or arrange shipments at warehouse and/or courier office.
Warehouse management
- Responsible for overall inventory operation (in and out status for each stock and warehouse, manage through WMS, improve warehousing efficiency
- Communicate with DC team and improve inventory management.
- Optimize warehousing operation (Logistics and leasing cost, inventory)
Other Qualifications/Requirements
- Speaks English fluently (Japanese communication skills in not necessary but helpful)
- Experience in logistics and supply chain management and logistics coordination
- Understanding of inventory control and processing documents/data related to inventory
- Experience using Warehouse Management System
- Experience using ERP System (preferably NAV System as well)
- High level of oral and writing communication skills
- Flexible work schedule to support our business
- Possess the ability to multi-task
- Good working knowledge of personal computers and office software including Microsoft Office programs (Word, Excel, Outlook, PowerPoint)
- Can work at office and may occasionally need to travel to local warehouse
- May need to work upon emergency deliveries
Physical Demands
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- May have a business trip to each warehouse and/or courier office.
Empowering Business. People Focused
Lutech Resources has over 25 years’ experience providing tailor made recruitment and integrated resource management to leading Engineering, Energy and Manufacturing sector companies worldwide. We set ourselves apart from others in the industry by building long term relationships with both our clients and candidates based on a mutual understanding of their targeted industry and a passion for excellence. With every engagement, our goal is to quickly place qualified talent with the best suited employer. We have a genuine understanding of candidates and clients’ needs. Along with a dynamic and effective service, we strive for positive outcomes for everyone, every time.
Lutech Resources is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
GEDA USA is based in League City Tx. GEDA is a leading manufacturer of elevators for the industrial and the construction sectors. GEDA has been manufacturing industrial and construction elevators & material lifts since 1929 and is recognized as an industry leader.
GEDA is experiencing steady growth and continues to produce to the highest industry standards.
We recognize our employees as the most valued part of our business. They are the core of what makes GEDA USA a great company to work for and why our culture promotes a remarkable work/life balance.
GEDA USA is seeking to expand our team with a Warehouse Supervisor to support the team in all logistics, inventory, and overall warehouse duties.
ROLE AND RESPONSIBILITIES:
Warehouse Supervisor - Elevator Systems
To monitor and report on the company’s inventory and oversee operations in our warehouse to ensure that all incoming and outgoing inventory is processed according to schedule.
A successful Warehouse Supervisor is a reliable professional with excellent record-keeping abilities.
ROLE AND RESPONSIBILITIES
· Organize and plan tasks to maintain high performance of the warehouse storage and shipment processes.
· Communicate with customer on special shipping arrangements and/or issues as needed.
· Analyze various suppliers to ensure the company is receiving the best cost-effective deals and maintain relationships.
· Conduct a full physical year-end inventory count to ensure that our records are accurate.
· Document daily shipments, deliveries, and communicate with Sales Admin to reconcile inventory.
· Audit and report inventory while making recommendations on which items to order and restock.
· Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment.
· Collect information on stock items related to their PN, Name, and Quantity.
· Establish warehouse practices and protocols to achieve an efficient warehouse.
· Communicate with other departments to ensure products are shipped in a timely manner.
· Examine the levels of warehouse raw materials and supplies to determine shortages.
· Evaluating new inventory, ensuring it is ready to ship, and optimize bin locations.
· Upkeep of stock (labels are posted, stored in correct location, etc.).
· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with safety legal regulations that are enforced by our Safety Manager.
· Maintain level of shipping equipment (boxes, bubble wrap, shipping tape, pallets, etc.).
· Maintain Warehouse equipment maintenance (forklifts, lights, pallet jacks, etc.).
· Maintain cleanliness and safety of Warehouse floor space.
· Monitor and maintain Warehouse tools inventory.
Qualifications and Education Requirements
· BS degree in logistics, supply chain management or business administration.
· +3 years work experience as Warehouse Supervisor.
· Proven experience as inventory manager or similar position.
· Proven ability to implement process improvement initiatives.
· Familiarity with bookkeeping, inventory control practices and logistics.
· Ability to work under pressure, while maintaining accuracy and meeting tight deadlines; adjusting hours when required.
· Comfortable using inventory management software and other organizational computer applications.
· Effective communication skills, including writing, speaking and active listening.
· Excellent leadership skills, including the abilities to set goals, motivate and manage conflict.
· Strong decision-making, problem-solving and strategic planning abilities.
· Exceptional time management and organization skills.
· Understanding of industry and company best practices for the warehouse.
Preferred Skills
· IT: Inventory management software (e.g., ERP). QuickBooks,
Microsoft Office products.
· Language: English and Spanish preferred.
Please be sure to carefully read all requirements as only serious applicants will be contacted.
Overview
We are seeking a Customer / Sales Support Specialist to lead the daily operations of our Customer Support Team. This is a critical role supporting both sales and operations, ensuring an exceptional customer experience while helping drive recurring service revenue.
You will oversee support and maintenance contracts, manage vendor relationships, assist with quoting and renewals, and identify additional service opportunities.
Key Responsibilities
- Prepare estimates and customer quotes
- Manage vendor and distributor relationships
- Oversee annual customer contract renewals
- Support and manage the Customer Service Desk
- Administer support and maintenance agreements
- Identify additional service and revenue opportunities
- Coordinate internal and external resources to support customer needs