Sales Jobs in Tempe
214 positions found — Page 2
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Licensed Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in February, March and April, we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix Arizona office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security.
What you'll do:
- Facilitate the member experience by answering phone calls, emails, and other requests from members.
- Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
- Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
- Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
- Maintain required Property & Casualty (P&C) licenses and state registrations.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- High School Diploma or GED equivalent
- Current ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
- 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
- Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
- US military experience through military service or a military spouse/domestic partner
- Prior experience in a fast-paced contact center environment
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00 AM – 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Compensation range: The hiring range for this position is: $46,370 - $50,029.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a Mid-level Retirement Income Specialist, you will ensure the financial security of our membership by assessing member's current retirement income needs, providing advice, and making the appropriate recommendations based on member needs.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based in the following location: Phoenix, AZ. Relocation assistance is not available for this position.
For new hires starting, we are offering a signing bonus of $2,500. Bonus will be paid in one lump sum (minus applicable taxes) after 45 days of employment.
What you'll do:
- Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls.
- Asks questions to discover key information and retirement events and understands the role of annuities in a retirement income plans, as well as executive and retirement benefits for federal and military employees.
- Documents relevant information as it relates to building a retirement income portfolio.
- Uncovers and recognizes retirement events, understands and assesses the member's needs, financial situation, and goals and evaluates the factors to consider when determining an appropriate retirement age.
- Develops and communicates appropriate retirement income strategies based on individual member needs.
- Provides advanced retirement planning advice, tax-efficient distribution options, health expense budgets, insurance solutions, estate planning and enhanced solutions like long term care products.
- Recommends relevant financial product and services and refers for solutions that they are not trained and/or licensed to recommend or fulfill.
- Motivates member to take action on recommendation(s) and overcomes objections using advanced sales techniques and persuasion skills. Implements recommendation(s).
- Familiar with the latest retirement strategy research and monitors legislative initiatives that may impact economy, society, and personal financial situation.
- Educates membership on implications of economic, industry trends, tax law changes, estate issues, retirement risks, and other threats to an effective retirement income plan, as well as USAA's financial products and services.
- Integrate risk management tools, products, and strategies to create an effective retirement income plan.
- Expected to conduct outbound calls to follow up on products and services previously discussed and to actively engage in outbound call campaigns. Serves as a resource to less experienced team members on escalated issues of a routine nature.
- Guides and influences less experienced team members.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- High School Diploma or General Equivalency Diploma required.
- Active Group 1 Life & Health license and required maintenance or ability to acquire within 90 days of hire.
- Required maintenance of FINRA Series 7 license.
- Required maintenance of FINRA Series 66 (or 63 and 65) license.
- Must be able to successfully pass background check and meet all USAA and regulatory requirements. Additionally, applicant must have the ability to be licensed and registered in all required states and jurisdictions.
- 4 years of financial industry and/or sales experience.
- Experience delivering frequent written and oral communication.
- Experience processing and analyzing information.
- Experience fulfilling requests and meeting deadlines.
- Experience resolving conflict and negotiating.
- Experience multi-tasking in an operating systems environment.
- Experience participating in or leading teams.
- Successful completion of a job-related assessment may be required
What sets you apart:
- US military experience through military service or a military spouse/domestic partner.
- 3+ years of direct Annuity Sales Experience
- Experience working in an Inbound/Outbound Call Center
- Retirement Income Certified Professional Designation (RICP)
Compensation range: The salary range for this position is: $74,240.00 - $133,620.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MST to 9:00 pm MST. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.
We are currently seeking dedicated insurance professionals to work in our Phoenix Arizona office located at 1 Norterra Drive, Phoenix, AZ 85085. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.
What you'll do:
- Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
- Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
- Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs.
- Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
- Maintain required Property & Casualty license and state registrations.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- High School Diploma or GED equivalent
- Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products
- Ability to prioritize and multi-task, while navigating through multiple business applications
- Ability to apply knowledge and understanding of insurance regulatory and compliance requirements
- Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring
What sets you apart:
- 1 year of customer contact experience in a needs-based sales environment
- 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
- US military experience through military service or a military spouse/domestic partner
Training Schedule: Monday - Friday
8 hour shifts within the hours of 8:00am – 6:00pm
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Compensation range: The hiring range for this position is: $46,135 - $48,635
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Sr. Account Executive, Data Center Services
Location:
4405 E Baseline Rd
suite 123
Phoenix, AZ
Job Id:
831
# of Openings:
1
TITLE: Sr. Account Executive, Data Center Services
LOCATION: Phoenix, AZ
POSITION SUMMMARY: The Senior Account Executive (Sr. AE) is a senior, quota-carrying sales leader responsible for developing, managing, and expanding strategic relationships with Data Center Operators, Hyperscalers, and large enterprise customers across one or more priority data center markets. This role owns the full sales lifecycle-from strategic account planning and opportunity origination through deal structuring, contract execution, and long-term account expansion-selling complex, multi-disciplinary data center services including White Space Fit-Out, Commissioning, Controls, Low Voltage, Capacity Recapture, MEP Staff Augmentation, and Lifecycle Services
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities - Strategic Account Ownership
- Own and grow a defined portfolio of Tier-1 and Tier-2 data center accounts, including operators, hyperscalers, and large enterprise customers
- Develop and execute multi-year account plans focused on share-of-wallet growth, service line expansion, and long-term partnerships
- Establish executive-level relationships (Director, VP, and C-Suite) across customer organizations
- Approximately 40% travel
Revenue & Growth Execution
- Consistently achieve or exceed annual bookings and gross-profit targets
- Originate, qualify, and close complex opportunities
- Drive cross-sell and upsell opportunities across Delivery and Services lines of business
- Maintain disciplined pipeline management, forecasting accuracy, and deal qualification standards
Complex Deal Leadership
- Lead the full pursuit process including discovery, solution shaping, pricing strategy, and commercial negotiations
- Partner closely with Preconstruction, Estimating, Engineering, and Operations to deliver technically and financially sound proposals
Market & Relationship Development
- Represent the company in the local and national data center ecosystem, including industry events, operator forums, and partner meetings
- Collaborate with OEMs, GCs, ECs, developers, and design partners to influence early project positioning
- Provide market intelligence on customer buying behavior, competitor activity, and emerging service demand
Internal Leadership & Collaboration
- Serve as a senior commercial leader and role model within the sales organization
- Mentor junior sellers or inside sales partners supporting assigned accounts
- Act as the voice of the customer internally, ensuring alignment between sales commitments and delivery execution
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
- Bachelor's degree or Associate's degree preferred
Required Qualifications
- 10+ years of B2B sales experience, with significant experience selling into the data center industry
- Proven success managing and growing large, complex strategic accounts
- Demonstrated experience selling construction, commissioning, controls, or technical services in mission-critical environments
- Strong understanding of data center delivery models, buying cycles, and stakeholder dynamics
- Track record of closing multi-million-dollar deals and managing long sales cycles
- Exceptional executive presence, communication, and negotiation skills
- Must be a US Citizen
Preferred Qualifications
- Experience working with or selling to Hyperscalers, Colocation Providers, or Fortune 500 Enterprises
- Background in White Space Fit-Out, Commissioning, Controls, or Integrated Data Center Services
- Experience operating within a private-equity-backed or high-growth environment
- Familiarity with Ashburn, Phoenix, or Dallas data center markets and customer ecosystems
Performance Metrics
- Annual bookings and gross-profit attainment
- Strategic account growth and penetration
- Pipeline health and forecast accuracy
- Customer retention and expansion
- Cross-line-of-business revenue contribution
Certificates and Licenses:
- Microsoft Office Suite or related software.
Supervisory Responsibilities:
- No supervisory responsibilities for this position.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Frequently required to stand, walk, stoop, kneel, crouch, or crawl.
Benefits to Joining Our Team
- CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage
- Health Benefits - (Medical, Dental & Vision Insurance)
- Flexible Spending Account Options
- 401K Plan
- Employer paid Life & Disability Insurance
- Paid Time Off
- Employee Referral Program
- Employee Assistance Program (EAP)
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
*We utilize E-Verify
#LI-TG1
Pay Range: $98,891 - $148,392 per year
Apply for this Position
Critical Systems Technician IV, Switchgear
Location:
9365 South McKemy St.
Tempe, AZ
Job Id:
869
# of Openings:
1
TITLE: CRITICAL SYSTEMS TECHNICIAN IV, SWITCHGEAR
LOCATION: PHOENIX, AZ
POSITION SUMMARY:
The Critical Systems Technician IV will serve as a technician for all CPG mission-critical electrical services/maintenances under contract. The position will be responsible for monitoring compliance with contractual commitments. This position will provide leadership and knowledge regarding the installation, service, testing, commissioning, maintenance, and operation of mission-critical data center electrical equipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Review technical specifications with the sales team and project managers to identify the field operations scope of the project as defined in CPG bid packages.
* Interface with services team to ensure proper specification compliance.
* Provide job-specific technical support.
* Interface with the factory to resolve any site-related technical issues.
* QA/QC of Power Distribution Equipment.
* Create Critical Power System MOPs, SOPs and EOPs.
* Perform preventive maintenance services (PM) on contracted gear and other components.
* Install and service all Power Distribution Equipment.
* Capable of troubleshooting distribution and transmission controls.
* Perform function testing of Low, Medium, and High voltage Switchgear, relay panels, transformers, ATS, and circuit breakers.
* Examine relay settings and logic equations for confirmation of system operation in accordance with design.
* Provide regular status reports to the responsible CPG Project Manager and Director, Service Operations.
* Direct feedback to responsible CPG Project Manager for problem resolution.
* Troubleshoot and resolve technical problems in the field.
* Provide required site testing reports and inspection sheets per project specification.
* Participate in specialized commissioning/testing of systems.
* Conduct site visits during regional travels at management direction.
* Respond to service calls as required.
* Other duties as assigned by Services Management.
* Must be a US Citizen
* Ability to travel approximately 30% of time *Please note could include periods of higher travel based on workload
- Need to be able to travel for the first 2 weeks of job for onboarding training and safety education (travel to company site for training - travel paid by company)
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
* High school or equivalent (Preferred).
* Associates/ bachelor's degree in electronics, electrical theory, or similar discipline requires highly desirable or equivalent work experience.
* Two to Five years (Required) Mission Critical Electrical Systems.
* 3-5 years of field repair/customer service experience with ups, electrical, electro-mechanical, or electronics-related equipment or 3-5 years of mission critical specific product experience required.
* Experience with electrical power distribution equipment. This includes UPS, switchgear, batteries, monitoring equipment, generators, etc...
TECHNICAL KNOWLEDGE:
* Understanding and knowledge of NETA standards, IEEE specifications and NEMA specifications as they pertain to low and medium voltage switchgear.
* Good technical understanding and application of all types of switchgear, protective relaying, and controls of switchgear, including the operation, maintenance, and testing.
* Firsthand experience on low and medium voltage switchgear, including disassembly, component inspection/repair, reassembly, and testing.
* NETA or NICET Level 1-4 Electrical Power Testing Certifications are preferred.
* Ability to read and understand one-line diagrams, blueprints, schematics, and construction drawings.
COMPUTER SKILLS:
* Technical Writing skills, including use of Word, Excel, MS Project.
* Familiarization with specialized testing equipment and reporting software.
CERTIFICATES AND LICENSES:
* Must hold a current NETA/NICET level II or above.
* NFPA 70E Low Voltage and High Voltage.
SUPERVISORY RESPONSIBILITIES:
* No supervisory responsibilities
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is occasionally required to move objects 10-50 pounds; Frequently required to stand, walk, stoop, kneel, crouch, or crawl; Occasionally required to sit and climb or balance; Specific vision required for this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
*Salary Negotiable*
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
CPG Participates in E-Verify
Pay Range: $54.68 - $82.04 per hour
Apply for this Position
About Reputation
Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
Your Role at Reputation:
The Implementation Manager is responsible for leading customers through successful onboarding and deployment of our SaaS platform. This role owns the post-sale implementation experience, ensuring projects are delivered on time, within scope, and aligned to customer outcomes while partnering closely with Sales, Solution Architecture, and Customer Success.
This role is ideal for someone who is execution-focused, customer-centric, and developing strong project ownership and delivery discipline.
How You'll Shape the Experience:
Own end-to-end delivery of customer implementations from kickoff through go-live
Manage project plans, timelines, risks, and dependencies
Serve as the primary point of contact for customers during implementation
Facilitate customer kickoff meetings, status updates, and milestone reviews
Identify risks early and escalate appropriately with mitigation plans
Ensure implementations follow defined delivery standards and best practices
Partner with internal teams to coordinate resources and dependencies
Support scope management and change control when required
Contribute to delivery documentation, templates, and playbooks
The Skills That Set You Apart:
3-5 years of SaaS implementation, professional services, or project management experience
Experience managing multiple concurrent customer projects
Strong customer communication and facilitation skills
Familiarity with SaaS delivery methodologies
Experience using PSA, project management, or CRM tools (e.g., Salesforce, Jira, Asana)
Bachelor's degree or equivalent work experience required
The successful candidate must have excellent interpersonal skills, be a strong communicator, well organized and analytical with the ability to work well under pressure
Knowledge of , Microsoft or Google Suite of software, and teleconferencing programs (Zoom, Google Meets, etc.) preferred
Success Measures:
On Time milestone delivery
Time to Deploy (TTD)
Customer satisfaction (CSAT) during onboarding
Project Health (RAG status accuracy)
Where You'll Connect & Collaborate:
Your main HQ is our Scottsdale, AZ or Lehi, UT office, but we know great work can happen anywhere. You'll have the flexibility of a hybrid schedule, joining us in person on two days per week (to be determined and subject to change) and working from home the rest of the week.
Our Benefits & Perks
We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:
Paid Time Off:
Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.
Health and Welfare Benefits
Multiple medical and dental plan options, plus 100% company paid vision coverage
401k available through Fidelity
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Critical Illness, Accident & Hospital Indemnity insurance
Employee Assistance Program (EAP)
Access to a wide variety of perks and wellbeing apps:
- PerkSpot: Employee discount program
- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
- Omada: Virtual prevention and physical therapy program
- Ladder: Supplemental life insurance
- SoFi: Financial wellbeing platform with 1:1 advice
- Fetch: Pet insurance discount program
- Spring Health for Guardian: Virtual mental health support
- XP Health for Guardian: Virtual eyewear platform
- : Mortgage services discount program
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
About Reputation
Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
Your Role at Reputation:
TheManager, Sales Development, role holds an important leadership position at the top of the sales funnel for the entire company. The ideal candidate will be responsible for driving the success of our outbound sales efforts, managing and mentoring a team of SDRs, and collaborating with other departments to achieve company revenue goals. They will set team activity goals, motivate and develop team members, and work closely with the entire sales organization. We're looking for professionals with strong organizational and follow up skills who work well in a team environment. If you are motivated to inspire, coach and develop a team of high performing Sales Development Reps, we want you!
How You'll Shape the Experience:
Strategy and Process
Design effective outbound strategies, including multi-channel approaches (email, phone, LinkedIn, etc.), and optimize these efforts based on performance data.
Implement and continuously refine processes, tools, and workflows that increase SDR efficiency and effectiveness.
As part of the Sales Development Leadership team; regularly contribute to sales strategy and planning activities. Stay updated on industry trends and provide new ideas and strategies accordingly
Outreach Management and Pipeline Creation
Conduct high level and value added conversations with C level and senior executives in prospect / customer accounts.
Develop and implement best practices for prospecting, lead qualification, and follow-up that align with the company's messaging and target Ideal Customer Profile (ICP) and Personas.
Own, drive, and accurately forecast activity and pipeline creation efforts.
Team Leadership & Development:
Recruit, train, and develop SDR talent, creating career growth opportunities within the team.
Lead, and mentor a high-performing SDR team, fostering a culture of innovation.
Set clear performance expectations and goals for individual SDRs and the team as a whole.
Conduct regular performance evaluations and implement improvement plans as needed, such as ongoing coaching, mentoring, and professional development opportunities.
Cross-Functional Collaboration:
Work closely with marketing, sales, enablement, operations teams to ensure alignment of growth strategies and initiatives.
Partner with the sales team to optimize the lead-to-customer conversion process and develop effective outreach approaches.
Collaborate with Subject Matter Experts (SMEs) and business leaders to develop relevant, ongoing content, tools, playbooks, and resources to aid skill development & on-the-job learning applications.
Performance Monitoring & Data Analytics:
Utilize data and analytics to monitor the performance of outreach initiatives, identify trends, and optimize prospecting in real-time.
Run regular reports on KPIs, pipeline attainment, and team performance to senior leadership, implement team-wide initiatives to continually innovate and improve performance.
Technology and Tools Management
Drive adoption and optimization of sales engagement tools and CRM systems
Ensure data integrity and proper usage of sales technologies
Identify and recommend new tools or processes to enhance team productivity
Additional duties as assigned.
The Skills That Set You Apart:
Bachelor's degree or equivalent from 4 year university/college or comparable work experience.
4+ years of Sales Development experience with 2+ years of sales development management, or other applicable tech sales leadership experience.
Top performer in SaaS, enterprise software sales.
Passionate about coaching and developing people.
Excellent writing, communication and presentation skills.
Sales methodology training.
Experience working with sales automation tools, e.g. SalesForce, Outreach, LinkedIn SalesNav, 6Sense, Gong, etc. strongly preferred
Strong ability to learn quickly, represent concepts and summarize complex ideas with a sense of how SDRs think, operate, and absorb training.
You're driven, no one needs to push you to excel, it's just who you are. You take the lead in getting things done.
Where You'll Connect & Collaborate:
Your main HQ is our Scottsdale, AZ office, but we know great work can happen anywhere. You'll have the flexibility of a hybrid schedule, joining us in person on Tuesdays, Wednesdays and Thursdays (subject to change) and working from home on Mondays and Fridays.
Our Benefits & Perks
We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:
Paid Time Off:
Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.
Health and Welfare Benefits
Multiple medical and dental plan options, plus 100% company paid vision coverage
401k available through Fidelity
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Critical Illness, Accident & Hospital Indemnity insurance
Employee Assistance Program (EAP)
Access to a wide variety of perks and wellbeing apps:
- PerkSpot: Employee discount program
- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
- Omada: Virtual prevention and physical therapy program
- Ladder: Supplemental life insurance
- SoFi: Financial wellbeing platform with 1:1 advice
- Fetch: Pet insurance discount program
- Spring Health for Guardian: Virtual mental health support
- XP Health for Guardian: Virtual eyewear platform
- : Mortgage services discount program
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
About Reputation
Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
Your Role at Reputation:
Reputation pioneered the category of online reputation management more than 15 years ago. Today, we're redefining it for the AI era - helping companies transform customer feedback into operational intelligence that drives growth, efficiency, and exceptional experiences.Lead enterprise growth across the Property Management vertical, with a focus on large multifamily operators. You'll own the full sales cycle from prospecting to close, building executive relationships with CMOs, CXOs, and Operations leaders who are rethinking how reputation and resident experience data drive operational performance.
This isn't transactional selling. You'll act as a strategic advisor, helping operators connect the dots between online sentiment, leasing velocity, retention, and asset value. Success requires fluency in the language of property management, not just software, along with the ability to navigate complex buying committees and long sales cycles with patience and precision. The right candidate challenges assumptions, shapes how prospects think about reputation and experience data, and earns trust by leading with insight rather than product features.
You've sold into property management before. You understand the operational realities of large management companies, and you know how to run a disciplined sales process while staying adaptable to how these organizations actually buy. You'll drive both new logo acquisition and expansion within existing strategic accounts, working across national and large regional multifamily portfolios. Deal sizes typically are six figures. If you've closed six and seven-figure deals in this space and want to own a category-defining vertical, let's talk.
How You'll Shape the Experience:
Drive new business within large multifamily operators and regional portfolios.
Aggressively hunt and close new business, owning the entire sales cycle from prospecting to deal close.
Lead complex, multi-stakeholder deal cycles with a consultative, insight-led approach
Develop and implement go-to-market strategies aligned with industry-specific goals and growth targets.
Build and maintain strong relationships with senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations.
Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success.
Identify new business opportunities and grow market share across national and regional property management portfolios.
Provide market feedback to inform product innovation and positioning.
Coordinate internal resources and stakeholders to deliver exceptional customer outcomes.
Perform additional duties as assigned.
The Skills That Set You Apart:
8+ years of experience in SaaS sales, with a strong preference for experience in the Property Management industry.
Undergraduate degree preferred; equivalent relevant experience will also be considered.
Proven success selling to property management companies with a clear understanding of the industry's reputation, resident experience, and operational pain points.
Track record of exceeding quota in a consultative sales environment.
Demonstrated ability to build and manage a sales pipeline through prospecting, networking, and strategic outreach.
Comfortable operating with autonomy while maintaining pipeline discipline and forecast accuracy
Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.
Highly motivated self-starter with the ability to work independently from a home office.
Ability to command a room with C-level audiences and translate complex data into business outcomes
Comfortable leveraging cross-functional teams to create customer value and close complex deals.
Where You'll Connect & Collaborate:
This role is aligned to the region or territory you support (entire U.S. coverage), and you may be based anywhere within that region. While this position is not tied to a specific office, we value in-person connection and collaboration. Travel to a Reputation office or customer site may be required periodically for team meetings, customer engagement, or key business moments (25-35%).
Our Benefits & Perks
We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:
Paid Time Off:
Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.
Health and Welfare Benefits
Multiple medical and dental plan options, plus 100% company paid vision coverage
401k available through Fidelity
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Critical Illness, Accident & Hospital Indemnity insurance
Employee Assistance Program (EAP)
Access to a wide variety of perks and wellbeing apps:
- PerkSpot: Employee discount program
- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
- Omada: Virtual prevention and physical therapy program
- Ladder: Supplemental life insurance
- SoFi: Financial wellbeing platform with 1:1 advice
- Fetch: Pet insurance discount program
- Spring Health for Guardian: Virtual mental health support
- XP Health for Guardian: Virtual eyewear platform
- : Mortgage services discount program
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
About Reputation
Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
Your Role at Reputation:
The Reputation Sales Development Representative (SDR) holds an important position at the top of the sales funnel for the entire company. The SDR is often our customer's first experience with Reputation so you will need to be able to make a great first impression to earn the right to qualify our leads and identify what the appropriate next steps should be.
Our successful SDRs are the Talent Pipeline that feeds our sales organization. They are the front line of the Reputation's Sales Team, tasked with representing Reputation to effectively prospect, educate, qualify, develop target accounts, and qualify leads.
Our SDR's are high-energy, self-motivated, agile, and able to change hats on the fly. In this highly prized role, excellent phone and email skills and the ability to quickly assess customer opportunities will be critical to your success. You will be responsible for accurately tracking customer interactions and information in our CRM system. We're looking for professionals with strong organizational and follow up skills who work well in a team environment.
How You'll Shape the Experience:
Articulate the Reputation business value proposition to decision makers to assess buying interest
Research accounts, identify key players, and generate interest
Work closely with the nationwide enterprise outside sales team to accelerate sales cycle and to extend reach into target accounts
Update prospect interaction in Salesforce to ensure efficient lead management.
Proactively prospect leads and qualified opportunity quotas to ensure revenue objectives
Additional duties as assigned
The Skills that Set You Apart:
1+ years prior sales experience (within a Software/High Tech company is a plus)
Good working knowledge of the Internet and social media and its influence on business today
Fearless attitude - willing to take intelligent risks
Ability to work in a time-sensitive sales environment
Ability to work in a team environment
Articulate with strong business acumen
Experience using Salesforce or other CRM
Where You'll Connect & Collaborate:
Your main HQ is our Scottsdale, AZ office, but we know great work can happen anywhere. You'll have the flexibility of a hybrid schedule, joining us in person on Tuesdays, Wednesdays and Thursdays (subject to change) and working from home the rest of the week.
Our Benefits & Perks
We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:
Paid Time Off:
Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.
Health and Welfare Benefits
Multiple medical and dental plan options, plus 100% company paid vision coverage
401k available through Fidelity
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Critical Illness, Accident & Hospital Indemnity insurance
Employee Assistance Program (EAP)
Access to a wide variety of perks and wellbeing apps:
- PerkSpot: Employee discount program
- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
- Omada: Virtual prevention and physical therapy program
- Ladder: Supplemental life insurance
- SoFi: Financial wellbeing platform with 1:1 advice
- Fetch: Pet insurance discount program
- Spring Health for Guardian: Virtual mental health support
- XP Health for Guardian: Virtual eyewear platform
- : Mortgage services discount program
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
Location: Cooper Store (Chandler Blvd. & Cooper Rd.)
Position: Full time
Starting Pay: $15.00 Hourly
Position Description:
Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for running registers as well as working to maintain sales floor standards.
Essential Duties and Responsibilities:
- Performs Point of Sale (POS) responsibilities and processes all forms of payments.
- Asks each customer for cash donations at POS.
- Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader.
- Completes closing procedures, as necessary.
- Maintains regular and consistent in-person attendance.
- Greets customers that enter in the store and thanks customers leaving the establishment.
- Maintains sales floor by following floorwork and PPM (picture process map) standards.
- Stocks merchandise in appropriate area as assigned.
- Utilizes systems, including phones and paging systems to make regularly scheduled announcements.
- Maintains a clean and safe environment.
- Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation.
- Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
- High School education or equivalent experience
- Excellent customer service skills
- Excellent math skills preferred
- Ability to communicate and understand instructions, both verbal and written, in English
- Must be at least 16 years of age or older
- Ability to pass a background check and drug screen, where applicable for position
- Ability to speak and read English proficiently
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
- These are just a few highlights of our key benefit offerings!
Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.
Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race, color, religion, sex, national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.
Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.
For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (\"GCNA/GIMV\") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote \"interviews,\" and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain \"@ \" or \"@ \", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website to learn how to report it.