Sales Jobs in Silverado, CA

Seeking an experienced Director of Service Operations to lead and elevate national service performance. This role is responsible for delivering exceptional customer support, optimizing field operations, and ensuring strong alignment between internal teams and an external dealer service network.

Key Responsibilities

• Lead, mentor, and develop the service organization, including technical support, dispatch, warranty, coordination, training, and field service teams.
• Oversee national day-to-day service operations to ensure timely, high-quality customer support and field response.
• Own warranty claim processes, root-cause analysis, and corrective action initiatives to improve product reliability and customer satisfaction.
• Direct parts, dispatch, and service coordination functions to optimize scheduling, resource allocation, and issue resolution.
• Establish and lead service training programs supporting continuous development of customer service and technical personnel.
• Drive operational excellence through KPI development, performance tracking, and implementation of standardized operating procedures.
• Partner closely with engineering, production, and sales teams to translate customer feedback into product and process improvements.
• Strengthen relationships with a nationwide dealer service network, ensuring alignment on performance expectations, training, and service standards.
• Deliver executive-level reporting on service performance, trends, risks, and improvement opportunities.
• Foster a culture of accountability, collaboration, and customer-first execution across the service organization.

Qualifications & Experience

• 5–10 years of leadership experience managing service or technical support organizations within manufacturing, automotive, industrial equipment, or related technical environments.
• Demonstrated success leading cross-functional service teams in fast-paced, customer-driven organizations.
• Strong understanding of field service workflows, warranty management, parts operations, and customer service best practices.
• Proven ability to analyze performance data, establish measurable goals, and drive operational accountability.
• Excellent leadership, communication, and stakeholder influence skills.
• High emotional intelligence with a coaching-oriented leadership style.
• Technical aptitude related to electrical, mechanical, or charging systems strongly preferred.
• Passion for building scalable service organizations and delivering exceptional customer experiences.

Product Development Manager - hardgoods

This role supports the planning, development, and release of consumer-focused products within assigned categories. The Product Manager partners with cross-functional stakeholders to translate customer needs into clear product requirements, coordinate execution across teams, and help drive successful launches and ongoing product performance.

Key Responsibilities

• Contribute to category plans by helping define product direction, timelines, and release milestones.
• Research customers, competitors, and market dynamics to uncover trends, unmet needs, and product opportunities.
• Work with internal teams (e.g., sales, marketing/brand, design/creative, operations, and engineering/development) to support product creation and launch readiness.
• Help document product requirements, user needs, and feature details; maintain organized records as products progress through development.
• Coordinate launch deliverables such as imagery, product content, sales enablement materials, and channel-ready assets in partnership with creative and digital teams.
• Support SKU setup, pricing/cost inputs, assortment updates, and other lifecycle activities from introduction through end-of-life.
• Track product results post-launch, summarize insights, and recommend improvements for future iterations and releases.
• Manage multiple workstreams at once, ensuring alignment on priorities, dependencies, and deadlines.

Qualifications

• 2–3 years of experience supporting product management, product development, or category management for consumer products
• Experience collaborating with technical or development teams to define and maintain product requirements and specifications.
• Bachelor’s degree in business, marketing, economics, or a related discipline
• Strong analytical skills with the ability to synthesize qualitative feedback and quantitative data into actionable insights.
• Clear written and verbal communication skills, including comfort presenting updates to stakeholders.
• Highly organized, detail-oriented, and proactive, with strong follow-through.
• Collaborative working style and ability to build productive partnerships across functions.

Join the Pacsun Community

Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

Learn more here: LinkedIn- Our Community

About the Job:

Responsible for creating and executing original design concepts for specified categories within the Division.Contribute to seasonal concepts that are market right through color, fabric, finish, pattern, model and fit.Design products from concept through completion with a focus on function, quality and creativity.Develop product standards and strive for design innovation. Work closely with merchandising and product development counterparts to insure company objectives are met with regard to product timing and integrity.Continually assess the competition to identify opportunities for new businesses in underserved markets.Uphold the highest standards of excellence in communication to establish and maintain strong relationships with both team members and all Pacific Sunwear business partners.

A day in the life, what you’ll be doing:

• Lead denim product development from concept through commercialization, aligned to seasonal calendars and brand vision. Create detailed hand sketches and digital CADs in Adobe Illustrator, clearly communicating silhouette, proportion, wash, and construction intent. Maintain uncompromising attention to detail to ensure execution preserves design integrity from initial concept through bulk production. Analyze sales performance and consumer insights to identify growth opportunities in fits, washes, and emerging categories.
• Drive seasonal denim direction by developing innovative fits, washes, fabrics, and finishes that balance creative vision with commercial viability. Partner closely with mills and vendors to source and develop new denim fabrics, including sustainable and innovative constructions. Identify and implement trim, hardware, and wash techniques that elevate product differentiation while adhering to cost and margin targets. Oversee lab dips, wash developments, strike-offs, and sample approvals to ensure alignment with aesthetic and quality standards.
• Maintain deep awareness of global denim trends, competitive landscape, and cultural influences impacting youth and contemporary markets. Conduct ongoing market research, store visits, and international sourcing to inform product strategy. Continuously evolve core denim programs while introducing new fits, fabrications, and design details that strengthen brand positioning and relevance
• Develop comprehensive and accurate tech packs that clearly communicate garment construction, wash techniques, fit intent, and trim details. Partner closely with Technical Design throughout fittings to refine silhouette, proportion, and overall aesthetic, ensuring consistency with brand standards. Collaborate with Product Development and sourcing partners to troubleshoot construction and wash challenges and ensure timely sample execution. Maintain all design updates within PLM systems to support efficient cross-functional communication.
• Must keep PDM system updated with any and all design changes within designated time frame.
• In addition to the performance of the job responsibilities, mentioned above, this position might be required to perform supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based on the particular requirements of the operation.

What it takes to Join:

• Bachelor’s degree in fashion/design related field and/or equivalent work experience preferred.
• 5-10 years design experience, which includes fabric sourcing, technical design, trim development and color training and practical experience.
• Adobe illustrator, InDesign and Photoshop skills.
• PDM training and experience preferred.
• Timely sense of trends and market direction encompassing color, fabric and silhouette.
• Working knowledge of garment construction, pattern making, textiles and current finishing techniques and processes.
• Computer PC, MAC and CAD experience.
• Excellent written and oral communication skills.

Developing the Community/ Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Salary Range: ($79,287-$93,089)

Pac Perks:

• Dog friendly office environment
• On-site Cafe
• On-site Gym
• $1,000 referral incentive program
• Generous associate discount of 30-50% off merchandise online and in-stores
• Competitive long term and short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Our client is looking for a Business Analyst who can help bridge the gap between business goals and technology solutions. In this role, you'll take ownership of Salesforce system support and enhancement, working closely with cross-functional teams to ensure business needs are translated into actionable technical requirements. If you thrive in a fast-paced environment and enjoy solving problems that make systems more efficient, this could be a great fit.

• Location: Irvine, CA (Onsite 4 days a week)
• Long term contract
• No Visa Sponsorship Available for this role, We can not work corp to corp.

Responsibilities:

• Provide daily support and enhancements for Salesforce and integrated web systems, including troubleshooting, break-fix support, and minor updates
• Lead the full lifecycle of user requests—gathering requirements, conducting analysis, creating functional designs, and supporting testing and documentation
• Act as the go-to liaison between business users and technical teams, translating business needs into clear technical solutions
• Manage all phases of UAT, including test planning, training users, coordinating testing, and tracking outcomes
• Build dashboards and reports, maintain support tickets, and keep communication flowing with stakeholders at all levels

We are looking for:

• 3+ years of experience as a Business Analyst working with CRM platforms -Salesforce.
• Strong communication skills and the ability to lead meetings, write clear documentation, and interface with both technical and non-technical audiences
• Experience designing process flows and wireframes or mockups to support solution design
• Ability to manage service desk tickets and triage user issues effectively and efficiently
• Salesforce certifications are a plus, especially in Sales or Experience Cloud
• Excellent communication skills

The Customer Service Manager is responsible for overseeing daily customer support operations and leading a team of Customer Service Specialist for Layn USA. This role ensures high-quality service delivery, resolves escalated customer issues, and drives improvements in customer satisfaction, operational efficiency, and team performance. The Customer Service Manager provides leadership, coaching, and strategic direction to maintain a high-performing customer support team.

I. Specific Tasks, Duties and Responsibilities:

• Ensure prompt and professional resolution of customer inquiries and complaints.
• Manage complex or escalated customer issues and provide appropriate resolutions.
• Develop and maintain customer service policies, procedures, and best practices.
• Identify operational inefficiencies and implement process improvements.
• Collaborate with other departments to resolve recurring customer issues.
• Coordinate shipment of customer samples and ensure proper documentation and tracking.
• Oversee daily customer service operations across phone, email, chat, and other channels.
• Work with the operations and warehouse teams to maintain visibility of sample inventory and finished goods availability.
• Track sample requests and follow-ups through Zoho to support the commercial team’s sales activities.
• Provide ongoing coaching and professional development opportunities for team members.
• Ensure staff are knowledgeable about company products, services, and policies.
• Implement training programs to improve service quality.
• Supervise, coach, and mentor a team of customer service representatives.
• Conduct hiring, onboarding, and ongoing training for new and existing staff.
• Set performance goals and conduct regular performance evaluations.
• Foster a positive, collaborative team environment.

III. Essential Skills and Experience:

• A preferred qualification is an Associate’s Degree in Business, Management, Communications, or a related field.
• Experience in the Ingredient or Food Science Industry is a plus.
• 3–5+ years of experience in customer service, with at least 2 years in a supervisory or management role.
• Strong leadership and team management skills.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Experience with CRM platforms and customer support software a plus
• Ability to make informed operational decisions.

IV. Dimensions of Position:

Scope of Responsibility

Direct Reports: up to 6

V. Physical Requirements and Safety Considerations of the Position:

Essential Physical Job Requirements:

• Ability to sit for extended periods while working at a computer or workstation.
• Ability to use a computer, keyboard, mouse, and telephone for prolonged periods.
• Ability to communicate clearly and effectively with customers and team members in person, by phone, and through electronic communication.
• Ability to occasionally move throughout the office to support team members or attend meetings.
• Ability to read and interpret information on computer screens and written documents.
• Ability to occasionally lift or move office materials up to approximately 10–15 pounds (e.g., files, office supplies, or equipment).
• Ability to maintain focus and attention in a fast-paced customer service environment.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

About The Position

If you thrive and excel at providing high-end experiences for clients and working in a creative space, then the Showroom Design Specialist position may be the perfect fit for you. We are looking for a people-person who is motivated by creating experiences to work with clients to design custom jewelry pieces that hold significant value in their lives. This is a client-forward role that primarily involves educating clients on our custom design process through in-person appointments, email inquiries, and virtual showings. We hold high value in our excellent client experience and encourage an educational approach to custom design, as opposed to an intimidating, pushy sales experience. A strong candidate for this role will have strong written and verbal communication skills and is motivated by providing excellent client experiences and working in a team-oriented, fashion-forward atmosphere.

*Please Note* - We are looking for candidates from all professional backgrounds, so no jewelry or design background is required!

About Us

East West Gem Co. is an e-commerce and by-appointment custom jewelry company with showroom locations in New York City, Charleston, Orange County. We are a female led and operated, growing company and this role takes place at our Orange County showroom! At East West, we believe in transparent and open communication within our team and with our clients. We're looking to build on our team of self-starters, who are motivated by an environment that fosters growth and rejects micro-management. At East West, we lead with and truly believe in work-life balance and stick to a schedule of 8:30-5pm, 5 days per week. We communicate with clients strictly via email and as-needed zoom calls. There is also opportunity to travel for cross-training at our locations in New York  and Charleston!

Check out our companies @createdrings and  @eastwestgemco on Instagram and TikTok!

Job Responsibilities

- Educating and assisting clients in designing and solidifying details for custom jewelry pieces via appointment and email inquiry

- Pricing custom rings based on pricing algorithm and sending invoices to clients

- Provide excellent customer service to pre-existing and new clients

- Assisting clients with initial custom design process

- Assistance with answering Instagram DM inquiries and comments via social media platforms

- Hosting by-appointment showings

- Provide consistent feedback to team to improve the custom order experience

- Day to day showroom management and upkeep alongside of colleagues

- Must host Saturday appointments 2x per month (with an alternate week day off)

Skills Desired

- Strong written and verbal communication skills

- People-motivated attitude

- Good work ethic

- Eagerness to learn

- Polished style and demeanor

- Understanding of Google products (sheets, slides and docs)

- Knowledge of Shopify (bonus, not required)

Job Perks

- Weekly pay

- Comprehensive health, dental, and vision insurance

- Comprehensive 401K program with match

- 50% employee discount

- 13 accrued PTO days per year with increases at 2 and 5 year anniversaries

- Maternity leave, sick time, and bereavement

- Opportunity to travel to other showrooms and locations

Role Summary/Purpose

The Production Supervisor at PCX Aerosystems Santa Ana, CA will lead daily operations in one of several departments at the plant to ensure reliability and consistency on the production line. Assignments may include time in the machine shop, assembly, test, overhaul and fuel tank departments. This role will lead a team of hourly production employees to meet orProexceed production, safety, quality goals and delivery goals while maintaining positive employee relations.

Essential Responsibilities

• 
  
• Oversight and management of front-line hourly manufacturing employees
  
• Develop operational plans for assigned areas/departments of responsibility including, but not limited to: asset utilization, manufacturing loss improvements, delivery, budgets and effective scheduling of manpower / resources
  
• Act as a focal point and monitor assigned areas to ensure hardware and subassemblies' delivery dates meet production needs
  
• Coordinate the efforts of cross-functional groups and across shifts to resolve bottlenecks
  
• Assure timely shipments to all customers
  
• Drive process/product improvement programs in areas of responsibility
  
• Enforce company policies
  
• Lead cell/group to achieving goals and improvement in quality, delivery and cost reduction
  
• Ensure communication of key business/customer issues to employees
  
• Provide total cell/group leadership to continuously improve manufacturing, test, assembly and process for all assigned products/processes/areas as assigned
  
• Advocate six sigma processes to all aspects of cell/group
  
• Provide ongoing support in the scheduling of resources, technical leadership and facilitating the production process and flow of hardware to meet customer requirements
  
• Proactively support and participate in plant wide activities and initiatives
  

Works with business leadership at all levels

Delivers products as part of a team.

Qualifications/Requirements

* Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 5 years of experience in Manufacturing)

* Minimum 3 additional years of supervisory experience in operations/industrial environments

* Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Desired Characteristics

* Bachelor's degree in Engineering preferred

* Ability to work non-traditional hours including weekends as needed

* Strong oral and written communication skills.

* Strong interpersonal and leadership skills.

* Ability to influence others and lead small teams.

* Lead and coordinate multiple initiatives of moderate scope and impact simultaneously

* Effective problem solving skills.

* Ability to effectively work across all functions (i.e., HR, finance, sourcing, production, materials, shipping/receiving, sales, contracts, EHS, etc.) within a matrix organization to achieve organizational goals/objectives

* Prior experience leading production teams within a manufacturing environment

* Prior experience in Machining and/or Fabrication/Assembly

* Experience as manufacturing process leader preferred

* Aerospace industry experience preferred

* Six Sigma / Green belt certified preferred

* Familiarity with Lean Manufacturing, working with VSM, Visual Management and DMAIC principals

* Ability to complete manpower planning and analysis including productivity, efficiency and overtime management

LANGUAGE SKILLS

Ability to effectively communicate with peers and supervisors and provide technical feedback as

required. Ability to read and comprehend simple instructions, company communications, and

memos. Ability to write reports and simple correspondence. Ability to effectively present information

in one-on-one and small group situations to customers, clients, and other employees of the

organization.

MATHEMATICAL SKILLS

Ability to apply concepts of basic math techniques.

COMPUTER SKILLS

To perform this job successfully, an individual must be proficient in basic computer skills.

REASONING ABILITY

Ability to define and solve practical problems. Ability to interpret a variety of technical instructions in

mathematical, diagram, written or verbal format. Ability to deal with problems involving several

abstract and concrete variables in standardized situations. Ability to apply common sense

understanding to carry out instructions furnished in written, oral, or diagram form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to stand at least 6 to 8 hours a day. Must be able to work with their hands, arms and be extremely accurate. Must be able to walk, sit, stoop, kneel, crouch, or crawl on a regular basis. Must be able to lift and/or move up to 10 pounds on a frequent basis. Must be able to lift and/or move up to 25 pounds on a regular basis. Specific vision abilities required by this job include close & color vision

WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly exposed to moving high speed machinery and mechanical parts. The employee is occasionally exposed to wet and/or humid conditions. outside weather conditions, machine oils, metal fillings, acetone, paints, solvents, grease, cutting fluids, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock or vibration. The noise level in the work environment is usually loud.

Integral Aerospace, Inc dba PCX Aerosystems - Santa Ana is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, sex, sexual orientation, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law.

This position is currently accepting applications.

Apply Now

The Sr Manufacturing Engineer is responsible for the technical development, oversight and improvement of manufacturing processes within the area of responsibility. This individual will lead process optimization, technical problem-solving, and cross-functional manufacturing initiatives. This role is accountable for achieving senior-level competence Plans and presents engineering program and product design reviews for compliance with engineering principles, company standards, customer contract requirements, and related specifications. Develops and requests design and specification change releases. Assesses and communicates impact of engineering initiatives to functional groups. The ideal candidate demonstrates advanced technical depth, measurable impact on production performance, and the ability to mentor mid-level and entry-level engineers while partnering with cross-functional stakeholders. This role is classified as Exempt for FLSA purposes and reports to the Engineering Manager.

Pay Range: $110,00.00 to $137,000.00 per year. Final compensation will be based on experience and qualifications.

Essential Responsibilities

• 
  
• Develop, release, and maintain detailed technical work instructions for the manufacture and repair of aerospace metallic structures and assemblies, ensuring full compliance with customer(s) engineering definition and regulatory requirements.
  
• Partner with CNC Programming group to develop and implement manufacturing plan for complex metallic machined components/assemblies.
  
• Provide advanced technical support to Quality and Operations teams to achieve site-level Safety, Cost, Quality, and Delivery (SCQD) objectives; act as a primary escalation point for complex manufacturing issues.
  
• Partner with Purchasing and Sales during the quoting process to define manufacturing approach, assess technical risk, establish labor standards, and ensure cost competitiveness.
  
• Establish and validate operational standard hours using time studies and process analysis; drive accuracy in routing and capacity planning assumptions.
  
• Review engineering drawings, specifications, and model-based definitions to ensure manufacturability; translate design requirements into controlled shop-floor documentation.
  
• Train and mentor operators and junior engineers on manufacturing methods, process controls, and quality standards; elevate overall technical capability of the team.
  
• Lead productivity and cost-reduction initiatives through Lean principles, waste elimination, and process optimization; quantify and report measurable performance improvements.
  
• Develop, validate, and industrialize manufacturing processes for new product introduction (NPI), ensuring processes meet defined capability, repeatability, and quality targets prior to production release.
  
• Evaluate nonconforming components and determine repair feasibility; develop and validate repair schemes in coordination with Engineering and Quality functions
  

The individual is required to be a supportive member of Environmental Safety & Health (ESH) and Quality System policies to provide a safe work place and eliminate conditions and behaviors which may cause work related illnesses and/or injuries while delivering quality product and services on time.

Bachelor of Science in Mechanical Engineering, Manufacturing Engineering, Chemical Engineering, Aerospace Engineering or relevant technical discipline, or HS Diploma/GED w/equivalent composite/aerospace manufacturing/repair experience. 5+ years of technical experience with composites and/or aerospace components production or repair.

Desired Characteristics

• Demonstrated experience creating, structuring, and maintaining complex multi-level Bills of Material (BOMs) for aerospace assemblies, ensuring configuration control and production readiness.
• Proven experience in the developing and implementing machining strategies of large-scale metallic aerospace structures, including fixturing for both Milling and Turning.
• Hands-on experience machining large metallic aerospace components, including process planning, tooling strategy, and dimensional validation.
• Strong proficiency in engineering drawing interpretation, including advanced Geometric Dimensioning and Tolerancing (GD&T) application and tolerance analysis.
• Working knowledge of CAD systems such as CATIA, SolidWorks, NX; ability to interrogate models to support manufacturability and tooling design decisions.
• Experience designing and validating manufacturing tooling for, including production fixtures, machining/holding fixtures and assembly aids.
• Demonstrated change management capability, including leading engineering change implementation across cross-functional teams; ability to manage risk, stakeholder alignment, and execution discipline.
• Strategic thinker capable of translating high-level engineering change initiatives into structured, tactical execution plans; analytical, data-driven, and results-oriented.
• Strong background in continuous improvement methodologies including Six Sigma, Lean Manufacturing, and ACE; proven record of measurable operational improvements.
• Excellent written and verbal communication skills with the ability to influence across organizational levels; demonstrated ability to build engagement and sustain a culture of operational excellence
• Strong familiarity with Microsoft Office products (Word, Excel, PowerPoint, etc.) required.

This position is currently accepting applications.

Apply Now

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

The community you will join at H&R Block is committed to building a connected culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

$11.00 - $27.00/Hr.

Sponsored Job #3317

Senior Associate Attorney

Reports to: General Counsel

Essential Functions

• Support and coordinate real estate closings, including review of closing documentation, settlement statements, payoff calculations, title matters, and post-closing issue resolution.
• Work closely with the Legal Department, Compliance, Capital Markets, Servicing, and Asset Management teams to ensure special asset strategies align with Archwest’s legal, regulatory, and investor requirements.
• Ensure internal and external compliance across all special asset activities, including adherence to federal and state regulatory requirements (licensing, foreclosure laws, bankruptcy rules, AML, privacy, and ECOA considerations).
• Assist with regulatory examinations, audits, and investor reviews by maintaining audit-ready documentation and responding to inquiries related to special assets and distressed loans.
• Support capital markets initiatives by providing data, analysis, and documentation related to special asset performance, warehouse lending facilities, securitizations, and financing structures.
• Establish and maintain operational reporting to identify performance trends, service-level gaps, risk exposure, and root-cause servicing issues.
• Implement controls, risk-mitigation procedures, and process improvements to reduce legal, operational, and compliance risk.
• Partner with senior management to support long-term planning, strategy development, and execution based on market conditions, regulatory changes, and portfolio performance.
• Oversee policy and procedure development and enhancements related to special assets, loan servicing, workouts, and enforcement actions.
• Manage special assets to achieve the highest and best outcome, including loan resolution, refinance, reinstatement, forbearance, foreclosure, bankruptcy, loss mitigation, liquidation, note sales, and structured workouts.
• Oversee complex real estate–related transactions, including distressed loan workouts, deed-in-lieu transactions, REO strategies, loan modifications, restructurings, and asset dispositions.
• Respond to internal, client, investor, and borrower escalations related to distressed assets and complex transactions.
• Appropriately assess legal, regulatory, and operational risk when making business decisions.

Competencies/Skills

• Strong working knowledge of real estate transactions, loan workouts, and distressed asset resolution.
• Demonstrated understanding of regulatory compliance frameworks affecting mortgage lending and servicing.
• Moderate experience across default servicing and special asset functions, including collections, loss mitigation, foreclosure, bankruptcy, REO, claims, and default compliance.
• Experience supporting or working with warehouse lending facilities and collateral enforcement is a strong plus.
• Strong analytical and financial analysis skills with the ability to evaluate risk and structure solutions.
• Excellent written and verbal communication skills with the ability to interact effectively with attorneys, regulators, investors, borrowers, and internal stakeholders.
• Ability to manage multiple priorities in a fast-paced, highly regulated environment.
• Strong attention to detail with an organized, process-driven mindset.
• Collaborative team player with the ability to work cross-functionally while exercising sound judgment and discretion.

Education and Experience

• Juris Doctor (JD) required.
• Active California Bar license required.
• Bachelor’s degree or equivalent professional experience required.
• 3+ years of experience in special assets, mortgage operations, loan asset management, real estate transactions, legal operations, or related financial services.
• Highly preferred experience includes:
• Real estate closings and loan workouts
• Distressed debt and enforcement actions
• Warehouse lending facilities
• Regulatory compliance, audits, or examinations
• Experience working closely with legal, compliance, capital markets, and servicing teams strongly preferred.

Accessibility:

At Archest, we will make reasonable accommodation to enable individuals with disabilities to perform essential functions. Please just let us know by contacting us at

Compensation: salary +annual bonus ($175,000-$225,000)